Dell Precision M65, User Manual

Page: 77 / 160

Troubleshooting
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FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\trouble.fm
D E L L C O N F ID E N T IA L – P R E L IM I N A RY 1 / 2 5/ 0 7 – F O R PR O O F O N LY
PC Card or ExpressCard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide .
C
H E C K T H E C A R D
— Ensure that the card is properly inserted into the connector.
E
N SU RE T H A T T H E C A R D I S R E CO G N I Z E D B Y
W
I N D O W S
—
Double-click the
Safely Remove Hardware
icon in the
Windows taskbar. Ensure that the card is listed.
I
F Y O U HA VE P R O B L E M S W I T H A
D
E L L
-
P R O V I D E D
C
A R D
—
Contact Dell (see
"Contacting Dell" on page 128
).
I
F Y O U HA VE P R O B L E M S W I T H A
C
A R D N O T PR OV IDE D B Y
D
E L L
— Contact the PC Card manufacturer.
Power Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 128) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide
.
C
H E C K T H E P O WE R L I G H T
—
When the power light is lit or blinking, the computer has power. If the power light is
blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the
power button to turn on the computer.
C
HA RGE T H E B A T T E R Y
— The battery charge may be depleted.
1 Reinstall the battery.
2 Use the AC adapter to connect the computer to an electrical outlet.
3 Turn on the computer.
NOTE:
Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during
the life of your computer.
C
H E C K T H E B A TT E R Y ST A TU S L I G H T
— If the battery status light flashes orange or is a steady orange the battery
charge is low or depleted. Connect the computer to an electrical outlet.
If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the
computer, disconnect the computer from the electrical outlet, and then let the battery and computer
cool to room temperature.
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see
"Contacting Dell" on page 128).
C
H E C K T H E B A TT E R Y T E MP E R A T U R E
— If the battery temperature is below 0° C (32° F), the computer will not start
up.
T
E ST T H E E L E CT R I C A L O U T L E T
— Ensure that the electrical outlet is working by testing it with another device, such
as a lamp.
C
H E C K T H E
AC
A D A P T E R
— Check the AC adapter cable connections. If the AC adapter has a light, ensure that
the light is on.