58
Getting Help
Diagnostic Checklist
Name:
•
Date:
•
Address:
•
Phone number:
•
Service Tag (bar code on the back or bottom
•
of the computer):
Express Service Code:
•
Return Material Authorization Number (if
•
provided by Dell support technician):
Operating system and version:
•
Devices:
•
Expansion cards:
•
Are you connected to a network? Yes/No
•
Network, version, and network adapter:
•
Programs and versions:
•
See your operating system documentation
to determine the contents of the computer’s
start‑up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
•
Description of problem and troubleshooting
•
procedures you performed:
Summary of Contents for PP35L
Page 1: ...SETUP GUIDE ...
Page 2: ......
Page 3: ...SETUP GUIDE Model PP35L ...
Page 79: ......
Page 80: ...www dell com support dell com Printed in China Printed on recycled paper ...
