35
Solving Problems
If the computer stops responding
or a solid blue
screen appears
—
CAUTION:
You might lose data if you are
unable to perform an operating system
shutdown.
Turn your computer off. If you are unable to get
a response by pressing a key on your keyboard
or moving your mouse, press the power button
for at least 8 to 10 seconds until your computer
turns off and then restart your computer.
If a program is designed for an earlier
Microsoft
®
Windows
®
operating system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.
Windows
®
7
Click
1.
Start
→
Control Panel
→
Programs
→
Run programs made for
previous versions of Windows
.
In the welcome screen, click
2.
Next
.
Follow the instructions on the screen.
3.
Windows
®
Vista
Click
1.
Start
→
Control Panel
→
Programs
→
Use an older program with this
version of Windows
.
In the welcome screen, click
2.
Next
.
Follow the instructions on the screen.
3.
If you have other software problems
—
Back up your files immediately.
•
Use a virus‑scanning program to check your
•
computer.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Summary of Contents for PP35L
Page 1: ...SETUP GUIDE ...
Page 2: ......
Page 3: ...SETUP GUIDE Model PP35L ...
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