Dell PowerEdge M600 Hardware Owner'S Manual Download Page 185

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Troubleshooting Your System

185

Run the Server Administrator diagnostics to confirm that the system is
working properly (see "Running System Diagnostics" on page 197).

If the tests fail, see "Getting Help" on page 217.

Troubleshooting a Damaged Enclosure

Problem

•

System was dropped or damaged

Action

Ensure that the following components are properly installed and
connected:

•

CMC module

•

iKVM module

•

I/O modules

•

Power supply modules

•

Fan modules

•

Blades

Ensure that all cables are properly connected.

Ensure that all components are properly installed and free from damage.

Run the online diagnostics. See "Running System Diagnostics" on
page 197.

If the tests fail, see "Getting Help" on page 217.

Troubleshooting Enclosure Components

The following procedures describe how to troubleshoot the following
components:

•

Power supply modules

•

Fan modules

•

CMC module

•

Network switch module

Summary of Contents for PowerEdge M600

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell PowerEdge M905 M805 M600 and M605 Hardware Owner s Manual ...

Page 2: ...Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge and Dell OpenManage are trademarks of Dell Inc AMD and AMD Opteron are trademarks of Advanced Micro Devices Inc Intel and Xeon are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States ...

Page 3: ...s 17 Blade Features 20 Using USB Diskette or USB DVD CD Drives 23 Hard Drive Features 23 Back Panel Features 26 Power Supply Indicator 27 Fan Module Indicators 29 iKVM Module 30 Tiering the Avocent iKVM Switch From a Analog KVM Switch 33 Tiering the Avocent iKVM Switch From a Digital KVM Switch 35 CMC Module 38 I O Connectivity 42 Guidelines for Installing I O Modules 42 Mezzanine Cards 43 ...

Page 4: ...4 System Messages 66 Warning Messages 77 Diagnostics Messages 78 Alert Messages 78 2 Using the System Setup Program 79 Entering the System Setup Program 79 Responding to Error Messages 79 Using the System Setup Program 80 System Setup Options 80 Main Screen 80 Memory Information Screen 83 CPU Information Screen 84 Integrated Devices Screen 85 Serial Communication Screen 86 Embedded Server Manageme...

Page 5: ...lling a Blade Blank 99 Removing a Blade Blank 99 Installing a Blade Blank 99 Opening and Closing the Blade 100 Opening the Blade 100 Closing the Blade 104 System Memory 105 System Memory PowerEdge M905 105 System Memory PowerEdge M805 108 System Memory PowerEdge M600 112 System Memory PowerEdge M605 114 Installing Memory Modules 120 Removing Memory Modules 122 I O Module Mezzanine Cards 123 Instal...

Page 6: ...Drive 143 Configuring the Boot Drive 144 Removing a Hard Drive From a Hard Drive Carrier 144 Installing a Hard Drive In a Drive Carrier 144 Video Controller 145 Hard Drive Backplane 148 Blade System Board Service Only 150 Removing the System Board 150 Installing the System Board 153 Storage Controller Card Service Only 154 Removing the Storage Controller Board 154 Installing the Storage Controller...

Page 7: ... Module 166 I O Modules 166 Removing an I O Module 166 Installing an I O Module 167 Enclosure Bezel 168 Removing the Enclosure Bezel 168 Installing the Enclosure Bezel 169 Enclosure Midplane Service Only 169 Removing the Front Module Cage Assembly and Midplane 169 Installing the Midplane and Front Module Cage Assembly 172 Enclosure Control Panel Assembly Service Only 173 Removing the Enclosure Con...

Page 8: ...t Message 183 Troubleshooting a Wet Enclosure 183 Troubleshooting a Damaged Enclosure 185 Troubleshooting Enclosure Components 185 Troubleshooting Power Supply Modules 186 Troubleshooting Fan Modules 186 Troubleshooting the CMC Module 187 Troubleshooting the iKVM Module 188 Troubleshooting a Network Switch Module 189 Troubleshooting Blade Components 191 Troubleshooting Blade Memory 191 Troubleshoo...

Page 9: ...ting Options 199 Using the Advanced Testing Options 200 Error Messages 201 7 System Board Information 203 Blade System Board Jumper Settings 203 PowerEdge M905 Jumper Settings 203 PowerEdge M805 Jumper Settings 204 PowerEdge M600 Jumper Settings 204 PowerEdge M605 Jumper Settings 206 System Board Connectors 207 PowerEdge M905 System Board 207 PowerEdge M805 System Board 209 PowerEdge M600 System B...

Page 10: ...10 Contents 8 Getting Help 217 Contacting Dell 217 Glossary 219 Index 231 ...

Page 11: ... User s Guide provides detailed information on using the remote management features of your system including the CMC iDRAC and iKVM User documentation for the Ethernet Fibre Channel Infiniband or other I O modules purchased with your system CDs included with your system provide documentation and tools for configuring and managing your system Systems management software documentation describes the ...

Page 12: ... and Figure 1 3 To function as a system a blade is inserted into a enclosure chassis that supports power supplies fan modules a Chassis Management Controller CMC module and at least one I O module for external network connectivity The power supplies fans CMC optional iKVM module and I O modules are shared resources of the blades in the PowerEdge M1000e enclosure NOTE To ensure proper operation and...

Page 13: ...About Your System 13 Figure 1 2 Blade Numbering Full Height Blades Figure 1 3 Blade Numbering Mixed Full Height and Half Height Blades 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 13 14 15 16 ...

Page 14: ...14 About Your System System Control Panel Features Figure 1 4 Control Panel Features 1 USB port mouse only 2 USB port keyboard only 3 video connector 4 system power button 5 power indicator 1 2 3 4 5 ...

Page 15: ...ules in the enclosure System power indicator Off Enclosure does not have power Green System power is on Amber Enclosure is plugged in but enclosure power is not turned on NOTE An amber power LED does not indicate an enclosure error USB ports for keyboard and mouse N A Functional if an optional iKVM module is installed and front panel ports are enabled default setting in the CMC interface NOTE Thes...

Page 16: ...e health and status of the modules in the enclosure LCD module features include A deployment setup wizard that allows you to configure the CMC module s network settings during initial system set up Menus to configure the iDRAC in each blade Status information screens for each blade 1 LCD screen 2 scroll buttons 4 3 selection check button 1 2 3 ...

Page 17: ...CD module screens Configuration Wizard When you first start up your system you will be directed to configure the CMC network settings The configuration wizard also automatically configures each blade s iDRAC internal network interface The iDRAC IP addresses are incremented from the CMC IP address NOTE After you run the configuration wizard this option will no longer be available on the LCD menus 1...

Page 18: ...nnot set a static IP address for the iDRAC using the LCD Configuration Wizard To set a static IP address use the CMC Web based interface or RACADM 5 Review the settings on the Network Summary screen If the settings are correct press the center button to close the configuration wizard and return to the Main Menu If the settings are not correct use the left arrow key to return to the screen for that...

Page 19: ...he blade and any errors present Enclosure Menu The Enclosure Menu includes options for Module Status Enclosure Status and Network Summary In the Module Status dialog box you can highlight each component in the enclosure and view its status A module that is powered off or booting is designated by a gray rectangle An active module is indicated by a green rectangle If a module has errors it will be i...

Page 20: ... Features Figure 1 6 Front Panel Features PowerEdge M600 and M605 1 blade handle release button 2 hard drives 2 3 blade status identification indicator 4 USB connectors 2 5 blade power button 6 blade power indicator 1 2 4 5 6 3 ...

Page 21: ...21 Figure 1 7 Front Panel Features PowerEdge M905 and M805 1 blade handle release button 2 hard drives 2 3 blade status identification indicator 4 USB connectors 3 5 blade power button 6 blade power indicator 1 2 4 6 3 5 ...

Page 22: ... mezzanine card s does not match the I O modules installed in the M1000e enclosure Check the CMC for an I O configuration error message and correct the error Blade power button N A Turns blade power off and on If you turn off the blade using the power button and the blade is running an ACPI compliant operating system the blade can perform an orderly shutdown before the power is turned off If the b...

Page 23: ...efore you run the System Setup program You can also select the boot device by pressing the F11 key during system startup and selecting a boot device for the current boot sequence Hard Drive Features The PowerEdge M805 and M905 blades support one or two hot pluggable 2 5 inch SAS hard drives The PowerEdge M600 and M605 blades support one or two hot pluggable 2 5 inch SATA hard drives or one or two ...

Page 24: ...ive configurations For non RAID configurations only the drive activity indicator is active Refer to the Dell RAID controller documentation to service a RAID volume rebuild an array or swap RAID members Figure 1 8 Hard Drive Indicators 1 activity indicator 2 status indicator RAID drives only 2 1 ...

Page 25: ... controller only Off Drive is ready for removal Drive bay is empty Power is off to the blade Green Drive is online Green blinking slowly Drive is rebuilding Green blinking quickly Drive is being identified Amber Drive has failed or has an error See Troubleshooting Hard Drives on page 192 Amber blinking slowly Green blinking slowly then off The drive has reported a predictive failure event and shou...

Page 26: ...26 About Your System Back Panel Features Figure 1 9 Back Panel Features 1 fan modules 9 2 primary CMC module 3 I O modules 6 4 optional iKVM module 5 secondary CMC module 6 power supplies 6 2 6 1 3 4 5 ...

Page 27: ...ule Bay Numbering Power Supply Indicator NOTICE The power supplies must be connected to a PDU not directly to an electrical outlet The power supplies require a 200 240 V power source 2 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 A1 B1 C1 C2 B2 A2 CMC 1 CMC 2 iKVM ...

Page 28: ...pply Indicators Indicator Icon Indicator Color Description DC power output good Green The power supply is operational and DC power is being supplied by the power supply Fault indicator Amber The power supply is in a fault condition which can result from either a failed power supply or a failed fan within the power supply See Power Supply Modules on page 158 2 1 3 ...

Page 29: ...icator Green The power supply is connected to an 208VAC AC power source NOTE This indicator will not illuminate if the power supply is connected to a 110 VAC power source 1 fan power indicator 2 fan fault indicator Table 1 5 Power Supply Indicators continued Indicator Icon Indicator Color Description 1 2 ...

Page 30: ...sharing is not desired this can be disabled via the iDRAC console interface The following connectors One VGA connector The iKVM supports a video display resolution range from 640x480 at 60Hz up to 1280x1024x65 000 colors noninterlaced at 75Hz Two USB ports for keyboard and mouse NOTE The iKVM USB ports do not support storage devices Table 1 6 Fan Indicators Indicator Indicator State Description Po...

Page 31: ...d from the front of the enclosure providing front or rear panel KVM functionality but not at the same time For enhanced security front panel access can be disabled using the CMC s interface NOTE Connecting a keyboard video and mouse to the enclosure front panel will disable video output to the iKVM back panel port It will not interrupt iDRAC video and console redirection You can use the iKVM to ac...

Page 32: ...identification indicator 2 status indicator 3 ACI port for tiering connection only 4 USB connectors 2 for keyboard and mouse 5 video connector NOTE Do not connect the ACI port to a LAN device such as a network hub Doing so may result in equipment damage 2 3 4 1 5 ...

Page 33: ...tified Amber flashing System fault or error condition USB connectors Allows a keyboard and mouse to be connected to the system Video connector Allows a monitor to be connected to the system ACI port Allows connection of one or more servers to a Dell console switch with an Analog Rack Interface ARI port such as an external digital or analog switch Link indicator Off The ACI is not connected to the ...

Page 34: ... its name or number If you have a Delay Time set and you press the key sequences before that time has elapsed OSCAR will not display To configure the analog switch 1 Press Print Screen to open the OSCAR Main dialog box 2 Click Setup Devices Device Modify 3 Select the 16 port option to match the number of blades in your system 4 Click OK to exit OSCAR 5 Press Print Screen to verify that the setting...

Page 35: ...ying in the analog switch OSCAR instead of 16 If this behavior occurs shut down and restart the switch so the entire complement of blades is recognized NOTE In addition to the steps outlined above some external analog switches may require you to perform additional steps to ensure that the iKVM switch blades appear in the external analog switch OSCAR See the external analog switch documentation for...

Page 36: ...ent Workstation Once the iKVM switch is connected the blades appear in OSCAR You now need to resynchronize the servers on any remote workstation to ensure that the blades are available to any remote users connected to the console switch through the Remote Console Switch software NOTE This procedure only resynchronizes one remote client workstation With multiple client workstations save the resynch...

Page 37: ...splayed Click Next to update the database 5 If a cascade switch was detected the Enter Cascade Switch Information dialog box appears Select the type of switch connected to the appliance from the drop down list If the type you are looking for is not available you can add it by clicking Add 6 Click Next The completion dialog box appears 7 Click Finish to exit 8 Start up the analog switch and the sys...

Page 38: ...or STK stack used for daisy chaining CMCs in separate enclosures 3 link indicator 2 4 activity indicator 2 5 DB 9 serial connector for local configuration 6 optional secondary CMC CMC 2 7 primary CMC CMC 1 8 amber fault indicator 9 blue status identification indicator 10 power indicator 4 3 2 1 5 8 9 10 6 7 ...

Page 39: ...10 CMC Module Features Indicator Pattern Description Network interface controller link indicator Off LAN is not linked Green LAN is linked Network interface controller activity indicator Off LAN is not active Amber blinking Indicates that the system CMC and the LAN are communicating Power indicator Off CMC does not have power Green CMC has power Green blinking Firmware update in progress Status id...

Page 40: ...rity The CMC has two Ethernet ports Gb1 is used to connect to the external management network The connector labeled STK stack will allow CMCs in adjacent enclosures to be daisy chained A 24 port Ethernet switch provides internal communication between the iDRAC on each blade I O modules optional KVM and optional second redundant CMC NOTE The 24 port Ethernet switch is reserved for internal communic...

Page 41: ...ng 1 CMC1 cable from connector Gb1 to network 2 CMC2 cable from connector Gb1 to network 3 CMC2 cable from connector STK to connector Gb1 on CMC2 in adjacent chassis 4 CMC1 cable from connector STK to connector Gb1 on CMC1 in adjacent chassis 1 2 4 3 ...

Page 42: ...rt data flow for that I O module If a blade has an optional mezzanine card installed in a Fabric B or Fabric C card slot at least one corresponding I O module must be installed to supported data flow for that fabric Within each fabric type you must install a module in the fabric s channel 1 slot before installing a module in the fabric s channel 2 slot For example you must install a module in slot...

Page 43: ...ion Modules designed for Fabric A may also be installed in the Fabric B slots Fabric C Fabric C is a 1 to 10 Gb sec dual port quad lane redundant fabric supporting I O module slots C1 and C2 Fabric C currently supports Gb Ethernet Infiniband and Fibre Channel modules Additional fabric types including 10 Gb Ethernet will be supported in the future To communicate with an I O module in the Fabric C s...

Page 44: ...e of I O modules installed in I O module bays B1 and B2 See I O Module Mezzanine Cards on page 123 for more information on mezzanine cards Table 1 11 shows various supported combinations of mezzanine cards and I O modules Table 1 11 Supported I O Module Configurations Fabric A Fabric B Mezzanine Card Fabric C Mezzanine Card I O Bay A1 A2 I O Bay B1 B2 I O Bay C1 C2 Standard Integrated LOM NIC none...

Page 45: ...through module Standard Integrated LOM NIC Fibre Channel mezzanine card Fibre Channel mezzanine card Ethernet switch module or pass through module Fibre Channel switch or pass through module Fibre Channel switch or pass through module Standard Integrated LOM NIC Ethernet mezzanine card Fibre Channel mezzanine card Ethernet switch module or pass through module Ethernet switch module or pass through...

Page 46: ... card 2 connection 2 will connect to I O module B2 port n Mezzanine card 3 connection 1 will connect to I O module C1 port n 8 Mezzanine card 3 connection 2 will connect to I O module C2 port n 8 Mezzanine card 4 connection 1 will connect to I O module B1 port n 8 Mezzanine card 4 connection 2 will connect to I O module B2 port n 8 For example in a full height blade in slot 5 integrated NIC LOM1 c...

Page 47: ...Module A1 C1 A1 C2 B2 A2 Integrated LOM1 Port 1 Port 1 Integrated LOM2 Port 9 Port 9 Mezz1_Fab_C Port 1 Port 1 Mezz2_Fab_B Port 1 Port 1 Mezz3_Fab_C Port 9 Port 9 Mezz4_Fab_B Port 9 Port 9 Blade 2 I O Module A1 B1 C1 C2 B2 A2 Integrated LOM1 Port 2 Port 2 Integrated LOM2 Port 10 Port 10 Mezz1_Fab_C Port 2 Port 2 Mezz2_Fab_B Port 2 Port 2 Mezz3_Fab_C Port 10 Port 10 Mezz4_Fab_B Port 10 Port 10 Blad...

Page 48: ... 4 Mezz3_Fab_C Port 12 Port 12 Mezz4_Fab_B Port 12 Port 12 Blade 5 I O Module A1 B1 C1 C2 B2 A2 Integrated LOM1 Port 5 Port 5 Integrated LOM2 Port 13 Port 13 Mezz1_Fab_C Port 5 Port 5 Mezz2_Fab_B Port 5 Port 5 Mezz3_Fab_C Port 13 Port 13 Mezz4_Fab_B Port 13 Port 13 Blade 6 I O Module A1 B1 A1 C2 B2 A2 Integrated LOM1 Port 6 Port 6 Integrated LOM2 Port 14 Port 14 Mezz1_Fab_C Port 6 Port 6 Blade 3 I...

Page 49: ...C1 C2 B2 A2 Integrated LOM1 Port 7 Port 7 Integrated LOM2 Port 15 Port 15 Mezz1_Fab_C Port 7 Port 7 Mezz2_Fab_B Port 7 Port 7 Mezz3_Fab_C Port 15 Port 15 Mezz4_Fab_B Port 15 Port 15 Blade 8 I O Module V A1 A1 A1 C2 B2 A2 Integrated LOM1 Port 8 Port 8 Integrated LOM2 Port 16 Port 16 Mezz1_Fab_C Port 8 Port 8 Mezz2_Fab_B Port 8 Port 8 Mezz3_Fab_C Port 16 Port 16 Mezz4_Fab_B Port 16 Port 16 Blade 6 I...

Page 50: ...50 About Your System Figure 1 16 Example of Full Height Blade Port Mapping Blade 3 ...

Page 51: ... will connect to I O module C1 port n and I O module C2 port n For example in a blade in slot 12 the integrated NIC will connect to I O module A1 port 12 and I O module A2 port 12 Figure 1 17 shows the port connections for a half height blade in bay 1 with two mezzanine cards Table 1 13 Example of I O Module Port Assignments Half Height Blade 1 Blade 1 I O Module A1 B1 C1 C2 B2 A2 Integrated LOM P...

Page 52: ...52 About Your System Figure 1 17 Example of Half Height Blade Port Mapping ...

Page 53: ...internal ports provide connectivity to the blades in the enclosure This switch module is hot pluggable and may be installed in Fabric B or Fabric C For general information on installing this module see I O Modules on page 166 Figure 1 18 Cisco SFS M7000e Infiniband Switch Module Features 1 Infiniband ports 8 2 port status indicator 8 3 diagnostic status indicator 4 power indicator 3 1 4 2 ...

Page 54: ...ncy support Sixteen internal Gb Ethernet connectors link to the blades in the enclosure For additional information about the PowerConnect M6220 Ethernet switch module see the documentation that shipped with the module For general information on installing this module see I O Modules on page 166 Table 1 14 Cisco SFS M7000e Infiniband Switch Indicators Indicator Type Pattern Description Infiniband p...

Page 55: ...yst Blade Switch CBS versions The Cisco 3130G S switch includes four 10 100 1000 Mb Ethernet uplink ports and two Stackwise Plus ports 1 optional module 2 dual 10 Gb Ethernet uplink module shown 2 standard 10 100 1000 Mb Ethernet connectors 4 3 serial connector USB type A form factor 4 power indicator 5 status identification indicator 3 1 4 2 5 ...

Page 56: ...ing module options Cisco X2 10 Gb transceiver modules CBS 3130X S only Cisco TwinGig converter modules All three switches include a RJ 45 console connector for switch management Sixteen internal Gb Ethernet connectors link to the blades in the enclosure See Figure 1 19 For additional information about the Cisco CBS Ethernet switch modules see the documentation that shipped with the module For gene...

Page 57: ...e Features 1 Stackwise Plus connectors not enabled in CBS 3032 2 10 100 1000 Mb Ethernet connectors 4 3 option bays 2 4 Cisco status indicators 5 mode button 6 console port for switch management 7 power indicator 8 status identification indicator 6 1 7 5 8 2 3 4 ...

Page 58: ...he 16 pass through ports on this module can negotiate speeds of 1 2 or 4 Gbps The Fibre Channel pass through modules are hot pluggable and may be installed in Fabric B or Fabric C Table 1 15 and list the functionality of the indicators on each individual Fibre Channel connector For general information on installing this module see I O Modules on page 166 NOTE To ensure proper functionality use onl...

Page 59: ...r System 59 Figure 1 21 Fibre Channel Pass through Module Features 1 SFP Fibre Channel connector 16 2 Fibre Channel green amber indicators two per port 3 power indicator 4 status identification indicator 1 3 2 4 ...

Page 60: ...ezzanine card installed Green off amber off Mezzanine board failure before POST Green off amber on or green off amber blinking Mezzanine board failure during POST Green off amber flashing irregularly POST in progress Green on amber off or green on amber on Mezzanine board failure during operation Green on one fast amber blink 1 Gb link established Green on two fast amber blinks 2 Gb link establish...

Page 61: ...bric B or Fabric C For general information on installing this module see I O Modules on page 166 Fibre Channel Port LEDs with Qlogic Mezzanine Card Installed Green off amber off Power off Green off amber on Online 1 Gb or 2 Gb link Green on amber off Online 4Gb link Green off amber flashing I O activity 1 Gb or 2 Gb Green flashing amber off I O activity 4 Gb Green flashing and amber flashing at sa...

Page 62: ...uggable SFP optical transceivers To ensure proper functionality use only SFPs provided with this module Figure 1 22 Brocade M4424 SAN I O Module Features 1 Fibre Channel port 8 2 Fibre Channel port status indicator 8 3 Fibre Channel port speed indicator 8 4 serial port RJ 45 connector 2 4 3 5 6 7 1 ...

Page 63: ... disabled Amber blinking rapidly Error or fault with port FibreChannel port speed indicator Off 1 Gb link established Green on 2 Gb link established Amber on 4 Gb link established Module status indicator Off Module is off or enclosure power is off Green on All ports are ready for use Amber on Module is booting being reset or ports are offline Green amber blinking Diagnostic message in error log or...

Page 64: ...optional internal Ethernet mezzanine card in the blade and an external Ethernet device see Figure 1 23 The Ethernet pass through modules are hot pluggable and may be installed in any of the three Fabrics Table 1 17 lists the functionality of the Ethernet pass through module indicators For additional information on installing this module see I O Modules on page 166 ...

Page 65: ... to the blade number For example blade 5 is connected to port 5 on the Ethernet pass through module Integrated network adapter 1 will map to I O slot A1 Integrated network adapter 2 will map to I O slot A2 1 link indicator 16 2 activity indicator 16 3 RJ45 Ethernet connector 16 4 power indicator 5 status identification indicator 1 2 3 11 4 5 ...

Page 66: ...tation for an explanation of the message and recommended action Table 1 17 Ethernet Pass through Module Indicators Indicator Type Pattern Description Link indicator activity indicator Green on amber blinking The Ethernet connector is linked to the blade and there is network activity Green on amber off The Ethernet connector is linked to the blade and there is no network activity Green off amber bl...

Page 67: ...aving The installed memory configuration does not support node interleaving Install a memory configuration that supports node interleaving See System Memory on page 105 Alert Redundant memory disabled Memory configuration does not support redundant memory The installed memory configuration does not support redundant memory Install a memory configuration that supports redundant memory See System Me...

Page 68: ...h microprocessors have the same cache size See Processors on page 128 Decreasing available memory Faulty or improperly installed memory modules Ensure that all memory modules are properly installed See Troubleshooting Blade Memory on page 191 DIMMs should be installed in pairs Pairs must be matched in size speed and technology Mismatched or unmatched DIMMs installed faulty or improperly installed ...

Page 69: ...lade Memory on page 191 Diskette read failure Faulty or improperly inserted diskette Replace the diskette Drive not ready Diskette missing or improperly inserted in diskette drive Reinsert or replace the diskette Error Incorrect memory configuration DIMMs must be installed in pairs of matched memory size speed and technology Mismatched or unmatched DIMMs installed faulty or improperly seated memor...

Page 70: ...rogramming flexAddress for bus device function FlexAddress virtual MAC is not supported on the specified device Information only FBD training error The following branch has been disabled Branch x The specified branch channel pair contains DIMMs that are incompatible with each other Ensure that only Dell qualified memory is used Dell recommends purchasing memory upgrade kits directly from http www ...

Page 71: ...roller failure Faulty keyboard controller faulty blade board See Getting Help on page 217 Keyboard failure Loose or improperly connected keyboard cable Ensure that the keyboard is properly connected If the problem persists replace the keyboard Manufacturing mode detected System is incorrectly configured Set the NVRAM_CLR jumper to on and reboot the blade See Figure 7 1 Figure 7 2 Figure 7 3 or Fig...

Page 72: ...aulty or improperly installed memory modules or faulty blade board Ensure that all memory modules are properly installed See Troubleshooting Blade Memory on page 191 If the problem persists see Getting Help on page 217 Memory mirroring enabled Memory mirroring enabled Information only Memory tests terminated by keystroke The spacebar or ESC key was pressed during POST to terminate the memory test ...

Page 73: ...Setup program See Using the System Setup Program on page 79 No timer tick interrupt Faulty blade board See Getting Help on page 217 Not a boot diskette Not a bootable diskette Use a bootable diskette PCI BIOS failed to install Faulty or improperly installed mezzanine card Reseat the mezzanine card See I O Module Mezzanine Cards on page 123 If the problem persists see Getting Help on page 217 Plug ...

Page 74: ...rd drive Replace the diskette If the problem persists see Troubleshooting Hard Drives on page 192 for the appropriate drive installed in your system Shutdown failure Shutdown test failure Ensure that all memory modules are properly installed See Troubleshooting Blade Memory on page 191 If the problem persists see Getting Help on page 217 Spare bank enabled Memory sparing enabled Information only T...

Page 75: ... please run SETUP program Incorrect Time or Date settings faulty blade board battery Check the Time and Date settings See Using the System Setup Program on page 79 If the problem persists see Troubleshooting the NVRAM Backup Battery on page 195 Timer chip counter 2 failed Faulty blade board See Getting Help on page 217 TPM failure A Trusted Platform Module TPM function has failed See Getting Help ...

Page 76: ...g Following faulty DIMMs are disabled DIMMxx DIMMyy Faulty or improperly seated memory modules See Troubleshooting Blade Memory on page 191 Warning No microcode update loaded for processor n Unsupported processor Update the BIOS firmware using the Dell Support website at support dell com Warning The current memory configuration is not validated Change it to the recommended memory configuration or ...

Page 77: ...e operating system or application Warning The current memory configuration is not optimal For more information on valid memory configurations please see the Hardware Owner Manual on the technical support site There is no memory configuration error but the memory configuration is not recommended by Dell See System Memory on page 105 Write fault Write fault on selected drive Faulty diskette diskette...

Page 78: ...agnostics Checklist in Getting Help on page 217 then follow the instructions in that section for obtaining technical assistance Alert Messages Systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation...

Page 79: ...e has a System Setup program to allow configuration of the blade and features such as password protection Entering the System Setup Program 1 Turn on or restart the blade 2 Press F2 immediately after you see the following message F2 Setup If your operating system begins to load before you press F2 allow the system to finish booting and then restart your system and try again NOTE To ensure an order...

Page 80: ...do not take effect until you restart the system System Setup Options Main Screen When you enter the System Setup program the main System Setup program screen appears see Figure 2 1 Table 2 1 System Setup Program Navigation Keys Keys Action Up arrow or Shift Tab Moves to the previous field Down arrow or Tab Moves to the next field Spacebar left and right arrows Cycles through the settings in a fiel...

Page 81: ...spective options where applicable Table 2 2 System Setup Program Options Option Description Asset Tag Displays the customer programmable asset tag number for the system if an asset tag number has been assigned To enter an asset tag number of up to 10 characters into NVRAM see Acquiring the asset com Utility on page 94 System Time Resets the time on the system s internal clock System Date Resets th...

Page 82: ...ices installed in the SD card slot A device installed in the SD card slot will automatically emulate a hard drive If you install a device in this slot that is configured as a removable diskette drive you must manually set the emulation type to Floppy Boot Sequence Retry Disabled default If this field is enabled and the system has failed to boot the system will reattempt to boot after 30 seconds In...

Page 83: ...ade This field does not have user selectable settings System Memory Type Displays the type of system memory This field does not have user selectable settings System Memory Speed Displays the system memory clock frequency This field does not have user selectable settings Video Memory Displays the amount of video memory This field does not have user selectable settings System Memory Testing Enabled ...

Page 84: ...tion 64 bit Displays the processor register width Core Speed Displays the core speed of the processors Bus Speed Displays the bus speed of the processors Virtualization Technology Disabled default NOTE Disable this feature if your system will not be running virtualization software Displays when the processors support Virtualization Technology Enabled permits virtualization software to use Virtuali...

Page 85: ... the core speed the amount of cache memory and the number of cores of the processor s Table 2 5 Integrated Devices Screen Options Option Description Integrated SAS Controller or Integrated RAID controller Enabled default Enables the integrated SAS or RAID controller User Accessible USB Ports All Ports On default Enables or disables the system s USB ports Options are All Ports On or All Ports Off S...

Page 86: ...of a timer If set to Disabled in the event of a system lockup no timer will be set and the OS will not restart the system in the event of a lockup I OAT DMA Engine PowerEdge M600 only Disabled default If set to Enabled the I O Acceleration Technology feature is enabled for network controllers that support this technology Table 2 6 Serial Communication Screen Options Option Description Serial Commu...

Page 87: ...ed LCD String You can enter a name or other identifier for the system to be displayed on the LCD module screen Table 2 8 System Security Screen Options Option Description System Password Displays the current status of your system s password security feature and allows you to assign and verify a new password NOTE See Using the System Password on page 90 for instructions on assigning a password and ...

Page 88: ...f is default Sets the reporting of the Trusted Platform Module TPM in the system When set to Off presence of the TPM is not reported to the operating system When set to On with Pre boot Measurements the system reports the TPM to the operating system and stores the pre boot measurements compliant with Trusted Computing Group standards to the TPM during POST When set to On without Pre boot Measureme...

Page 89: ...rity is set to Off Power Button Enables or disables the blade s power button If you turn off the blade using the power button and you are using an ACPI compliant operating system the blade can perform an orderly shutdown before power is turned off If the blade is not running an ACPI compliant operating system power is turned off immediately after the power button is pressed The button is enabled i...

Page 90: ...u cannot operate your system or change settings in the System Setup program until a trained service technician changes the password jumper setting to disable the passwords and erases the existing passwords See Disabling a Forgotten Password on page 214 Using the System Password After a system password is assigned only those who know the password have full use of the system When the System Password...

Page 91: ...password press Backspace or the left arrow key NOTE To escape from the field without assigning a system password press Enter to move to another field or press Esc at any time prior to completing step 5 4 Press Enter 5 To confirm your password type it a second time and press Enter The setting shown for the System Password changes to Enabled Exit the System Setup program and begin using your system ...

Page 92: ...d unsuccessful attempt the system displays an error message showing the number of unsuccessful attempts and that the system has halted and will shut down This message can alert you to an unauthorized person attempting to use your system Even after you shut down and restart the system the error message continues to be displayed until the correct password is entered NOTE You can use the Password Sta...

Page 93: ...s an alternate system password However the system password cannot be used in place of the setup password You can use up to 32 characters in your password As you press each character key or the spacebar for a blank space a placeholder appears in the field The password assignment is not case sensitive However certain key combinations are not valid To erase a character when entering your password pre...

Page 94: ...rogram and select the System Security option 2 Highlight the Setup Password option press Enter to access the setup password window and press Enter twice to clear the existing setup password The setting changes to Not Enabled 3 If you want to assign a new setup password perform the steps in Assigning a Setup Password on page 93 Disabling a Forgotten Password See Disabling a Forgotten Password on pa...

Page 95: ...a blade including Memory modules I O module mezzanine cards NIC TOE and iSCSI activation key Processors Hypertransport HT bridge card service only Blade system board NVRAM backup battery CMOS battery Hard drives Video controller daughter card or riser card Hard drive backplane System board service only Storage controller card service only ...

Page 96: ...on the handle See Figure 3 1 or Figure 3 2 4 Pull out the handle to unlock the blade from the enclosure 5 Slide the blade out of the enclosure 6 Install the I O connector cover over the I O connector NOTICE To protect the I O connector pins install the I O connector cover any time a blade is removed from the enclosure A full height blade requires two connector covers NOTICE If you are permanently ...

Page 97: ...stalling Blade Components 97 Figure 3 1 Removing and Installing a Half Height Blade 1 blade handle 2 release button 3 blade 4 guide rail on M1000e enclosure 5 guide rail on blade or blade blank 2 3 4 1 5 ...

Page 98: ...de 1 If you are installing a new blade remove the plastic cover from the I O connector s and save for future use See Figure 3 3 2 Orient the blade so that the handle is on the left side of the blade 1 blade handle 2 release button 3 blade 4 guide rail on M1000e enclosure 5 guide rail on blade 2 3 4 1 5 ...

Page 99: ...e permanently removing a blade install a blade blank Operating the system for extended periods of time without a full complement of blades or blade blanks can cause the system to overheat Removing a Blade Blank If you are removing a blade blank from one of the eight upper bays press the blue latch at the upper edge of the blank faceplate and slide the blank out of the enclosure If you are removing...

Page 100: ...d to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Remove the blade from the enclosure See Removing a Blade on page 96 2 Install the I O connector cover s See Figure 3 3 A full height blade requires two connector covers 3 Orient the blade as shown in Figure 3 3 so that the cover ...

Page 101: ...Installing Blade Components 101 Figure 3 3 Opening a Blade PowerEdge M600 Shown 1 cover release latch 2 chassis cover 3 I O connector cover 2 1 3 ...

Page 102: ...de a Half Height Blade PowerEdge M600 Shown 1 optional Fabric C mezzanine card 2 optional Fabric B mezzanine card 3 memory modules 4 processor CPU1 and heat sink 5 hard drive backplane 6 storage controller card under drive bays 7 hard drive 1 8 hard drive 0 9 processor CPU2 and heat sink 10 video riser card 2 3 4 5 1 7 8 9 10 6 ...

Page 103: ... 2 Fabric B 3 optional mezzanine card 3 Fabric C 4 optional mezzanine card 4 Fabric B 5 SD card location 6 memory modules 7 processor CPU2 and heat sink 8 processor CPU4 and heat sink 9 hard drive 1 10 hard drive 0 11 hard drive backplane 12 processor CPU3 and heat sink 13 processor CPU1 and heat sink 14 video riser card 5 6 1 8 9 10 13 7 2 3 4 11 12 14 ...

Page 104: ... 1 Ensure that no tools or parts are left inside the blade 2 Align the notches in the edges of the enclosure with the cover alignment pins on the inner sides of the cover 1 optional mezzanine card 1 Fabric C 2 optional mezzanine card 2 Fabric B 3 optional mezzanine card 3 Fabric C 4 optional mezzanine card 4 Fabric B 5 SD card location 6 processor CPU2 and heat sink 7 processor CPU2 and heat sink ...

Page 105: ...an upgrade your system memory to a maximum of 192 GB by installing up to twenty four 667 MHz registered DDR2 memory modules in sets of 1 GB 2 GB 4 GB or 8 GB memory modules Dual rank 8 GB modules are supported quad rank 8 GB modules are not supported Each processor has four memory channels organized in sets of two channels NOTICE If more than four memory modules are installed per processor the mem...

Page 106: ...ve the following guidelines when configuring your system memory Memory modules must be installed in pairs beginning with the first two sockets in each set of memory modules These sockets are marked by white retention levers All memory modules in the blade must be identical in speed and technology The memory modules in each pair must be the same size D4 D3 D2 D1 B1 C4 C3 C1 C2 B8 A8 A1 ...

Page 107: ...ht 1 GB A1 A2 B1 B2 C1 C2 D1 D2 16 GB Sixteen 1 GB A1 A2 A3 A4 B1 B2 B3 B4 C1 C2 C3 C4 D1 D2 D3 D4 16 GB Eight 2 GB A1 A2 B1 B2 C1 C2 D1 D2 32 GB Eight 4 GB A1 A2 B1 B2 C1 C2 D1 D2 32 GB Sixteen 2 GB A1 A2 A3 A4 B1 B2 B3 B4 C1 C2 C3 C4 D1 D2 D3 D4 48 GB Twenty four 2 GB A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 C1 C2 C3 C4 D1 D2 D3 D4 64 GB Eight 8 GB A1 A2 B1 B2 C1 C2 D1 D2 64 GB Sixteen 4 ...

Page 108: ...erEdge M805 You can upgrade your system memory to a maximum of 128 GB by installing 667 MHz registered DDR2 memory modules in sets of 1 GB 2 GB 4 GB or 8 GB memory modules Dual rank 8 GB modules are supported quad rank 8 GB modules are not supported Each processor has four memory channels organized in sets of two channels NOTICE If more than four memory modules are installed per processor the memo...

Page 109: ...m observe the following guidelines when installing your system memory Memory modules must be installed in pairs of identically sized DIMMs beginning with slots A1 and A2 processor 1 and B1 and B2 These slots are marked by white ejector tabs All memory modules in the blade must be identical in speed and technology The memory modules in each pair must be the same size B1 B8 A8 A1 ...

Page 110: ...Table 3 3 Examples of PowerEdge M805 Memory Configurations Total System Memory Memory Modules Number and Size Memory Module Locations 4 GB Four 1 GB A1 A2 B1 B2 8 GB Eight 1 GB A1 A2 A3 A4 B1 B2 B3 B4 8 GB Four 2 GB A1 A2 B1 B2 12 GB Twelve 2 GB A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 16 GB Sixteen 1 GB A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 16 GB Eight 2 GB A1 A2 A3 A4 B1 B2 B3 B4 16 GB Four...

Page 111: ...n on page 83 To use memory sparing you must disable node interleaving 128 GB Sixteen 8 GB A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 If 64 GB of memory is installed the system will only recognize 63 75 GB during POST Table 3 4 Memory Sparing Configurations PowerEdge M805 Total System Memory Usable System Memory Memory Modules Number and Size Memory Module Locations 16 GB 12 GB Eight 2 GB A1 A...

Page 112: ... equal branches 0 and 1 Each branch consists of two channels and each channel consists of two memory module sockets Branch 0 Channel 0 consists of slot 1 and slot 5 Branch 0 Channel 1 consists of slot 2 and slot 6 Branch 1 Channel 2 consists of slot 3 and slot 7 Branch 1 Channel 3 consists of slot 4 and slot 8 The first DIMM socket of each channel has white release tabs Figure 3 9 shows the locati...

Page 113: ...al size speed and technology Memory sparing and memory mirroring cannot be implemented at the same time Table 3 5 shows examples of supported memory configurations NOTICE Memory module blanks must be installed in unoccupied memory sockets to maintain proper cooling airflow Table 3 5 Examples of Memory Configurations PowerEdge M600 Total Memory DIMM 1 2 3 4 5 6 7 8 1 GB 512 MB 512 MB blank blank bl...

Page 114: ...werEdge M600 The system supports memory mirroring if eight identical memory modules are installed in the system Mirroring must be enabled in the System Setup program and can be used only if memory sparing is not enabled In a mirrored configuration the total available system memory is one half of the total installed memory System Memory PowerEdge M605 You can upgrade your system memory to a maximum...

Page 115: ...if installed These slots are marked by white ejector tabs All memory modules in the blade must be identical in speed and technology The memory modules in each pair must be the same size In two processor configurations memory must be installed in the same configuration symmetrically for both processors If pairs of memory modules of different sizes are installed the larger capacity memory modules mu...

Page 116: ...ckets to maintain proper cooling airflow Table 3 7 Single Processor Memory Configurations PowerEdge M605 Total System Memory CPU 1 A1 A2 A3 A4 1 GB 512 MB 512 MB blank blank 2 GB 512 MB 512 MB 512 MB 512 MB 2 GB 1 GB 1 GB blank blank 4 GB 1 GB 1 GB 1 GB 1 GB 4 GB 2 GB 2 GB blank blank 6 GB 2 GB 2 GB 1 GB 1 GB 8 GB 2 GB 2 GB 2 GB 2 GB 8 GB 4 GB 4 GB blank blank 12 GB 4 GB 4 GB 2 GB 2 GB 16 GB 4 GB ...

Page 117: ... Memory CPU1 CPU2 A1 A2 A3 A4 B1 B2 B3 B4 2 GB 512 MB 512 MB blank blank 512 MB 512 MB blank blank 4 GB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 4 GB 1 GB 1 GB blank blank 1 GB 1 GB blank blank 6 GB 1 GB 1 GB 512 MB 512 MB 1 GB 1 GB 512 MB 512 MB 8 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 8 GB 2 GB 2 GB blank blank 2 GB 2 GB blank blank 12 GB 2 GB 2 GB 1 GB 1 GB 2 GB 2 GB 1 GB 1 G...

Page 118: ...st disable node interleaving Memory sparing allocates only the first rank of memory of a DIMM For a single rank DIMM the entire capacity of the DIMM must be allocated for sparing along with the adjacent single rank DIMM to spare a memory channel For dual rank DIMMs two DIMMs are also required for sparing but as only the first rank of each DIMM is allocated only half of a dual rank DIMM s capacity ...

Page 119: ... MB 512 MB 2 GB 2 GB 512 MB 512 MB 3 GB 6 GB 2 GB 4 GB 2 GB 2 GB 1 GB 1 GB 2 GB 2 GB 1 GB 1 GB 4 GB 8 GB 2 GB 4 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 6 GB 12 GB 2 GB 4 GB 4 GB 4 GB 512 MB 512 MB 4 GB 4 GB 512 MB 512 MB 5 GB 10 GB 4 GB 8 GB 4 GB 4 GB 1 GB 1 GB 4 GB 4 GB 1 GB 1 GB 6 GB 12 GB 4 GB 8 GB 4 GB 4 GB 2 GB 2 GB 4 GB 4 GB 2 GB 2 GB 8 GB 16 GB 4 GB 8 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 G...

Page 120: ...the memory modules by the card edges and avoid touching the components 1 Remove the blade See Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 3 Locate the memory module sockets See Figure 7 3 or Figure 7 4 4 PowerEdge 905 systems only You must slide the system board back in the blade chassis to access memory sockets C1 through C4 and D1 through D4 See step 1 through ...

Page 121: ... the socket When the memory module is properly seated in the socket the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed 8 Repeat step 5 through step 7 of this procedure to install the remaining memory modules See Table 3 5 Table 3 7 or Table 3 8 for sample memory configurations 9 PowerEdge 905 systems only If you removed the syst...

Page 122: ...tions that came with the system CAUTION The DIMMs are hot to the touch for some time after the blade has been powered down Allow time for the DIMMs to cool before handling them Handle the DIMMs by the card edges and avoid touching the DIMM components 1 Remove the blade See Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 3 Locate the memory module sockets See Figure 7...

Page 123: ... They must also match the fabric type of I O module installed in I O module bays B1 and B2 NOTE The four mezzanine card slots do not need to be fully populated If a blade does require support by a particular fabric and only two external I O port connections are needed only one mezzanine card is required For example a Fibre Channel I O module in I O bay C1 or C2 only requires one Fibre Channel mezz...

Page 124: ... by your warranty Read and follow the safety instructions that came with the product 1 Remove the blade See Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 3 Open the mezzanine card latch by pressing the ridged area on the latch with your thumb and lifting the end of the latch See Figure 3 12 or Figure 3 13 Figure 3 12 Installing and Removing a Mezzanine Card Full He...

Page 125: ...f present remove the connector cover from the mezzanine card bay NOTICE Hold the mezzanine card by its edges only 5 retention latch 6 mezzanine card connector 7 mezzanine card 1 Fabric C mezzanine card slot 2 Fabric B mezzanine card slot 3 mezzanine card 4 mezzanine card connector 5 retention latch 2 1 3 5 4 ...

Page 126: ... and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Remove the blade See Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 3 Open the mezzanine card latch by pressing the ridged area on the latch with your thumb and lifting the end of the latch See Figure 3 13 NOTICE Hold the mez...

Page 127: ... iSCSI and other future functionality for the blade s integrated NICs is enabled by installing a NIC hardware key in the TOE_KEY socket on the system board see Figure 7 3 or Figure 7 4 NOTE TOE Operating system support and the Microsoft scalable network pack are required for TOE functionality 1 SD card 2 SD card connector 2 1 ...

Page 128: ...Appropriate illustrations are provided for each type of processor Processor Installation Guidelines PowerEdge 905 Systems The PowerEdge 905 supports dual core or quad core AMD Opteron 8xxxx Series processors only Four processors must be installed dual processor configurations are not supported Only AMD 8xxxx MP series processors are supported 1 NIC hardware key 2 connector on system board 1 2 ...

Page 129: ...dual processor configurations are supported Removing a Processor CAUTION Only trained service technicians are authorized to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Remove the blade See Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 CAUTION Th...

Page 130: ...mponents Figure 3 16 Installing and Removing the Heat Sink PowerEdge M905 1 heat sink You must install the heatsink in the orientation shown here 2 screws 4 3 socket CPU2 4 socket CPU4 5 socket CPU3 6 socket CPU1 2 1 3 4 6 5 ...

Page 131: ...ling Blade Components 131 Figure 3 17 Installing and Removing a Heat Sink PowerEdge M805 1 heat sink You must install the heatsink in the orientation shown here 2 screws 4 3 socket CPU2 4 socket CPU1 2 1 3 4 ...

Page 132: ...132 Installing Blade Components Figure 3 18 Installing and Removing a Heat Sink PowerEdge M600 1 heat sink 2 screws 4 3 socket CPU1 4 socket CPU2 2 1 3 4 ...

Page 133: ...e to avoid contaminating the thermal grease 5 Use a clean lint free cloth to remove any thermal grease from the surface of the processor shield 6 Pull the socket release lever straight up until the processor is released from the socket See Figure 3 20 PowerEdge M600 or Figure 3 21 PowerEdge M905 M805 or M605 1 heat sink 2 screws 4 3 socket CPU2 4 socket CPU1 2 1 4 3 ...

Page 134: ... Components Figure 3 20 Installing and Removing an Intel Processor PowerEdge M600 1 socket release lever 2 processor 3 processor shield 4 notch in processor 5 pin 1 corner of socket 6 pin 1 corner of processor 1 4 2 3 6 5 ...

Page 135: ...ts 135 Figure 3 21 Installing and Removing an AMD Processor PowerEdge M905 M805 or M605 1 pin 1 corner of socket 2 pin 1 corner of processor 3 processor 4 socket release lever 5 processor shield 6 notch in processor 3 5 6 1 2 4 ...

Page 136: ...rectly can permanently damage the processor and the system board when you turn it on Be careful not to bend the pins on the LGA socket a Identify the pin 1 corner of the processor by locating the tiny gold triangle on one corner of the processor Place this corner in the same corner of the ZIF socket identified by a corresponding triangle on the system board Align the pin 1 corner of the processor ...

Page 137: ...ling the heat sink To prevent over tightening tighten the retention screw until resistance is felt and stop once the screw is seated The screw tension should be no more than 6 in lb 6 9 kg cm d Carefully tighten the four screws to secure the heat sink to the blade board 4 Close the blade See Closing the Blade on page 104 5 Install the blade See Installing a Blade on page 98 As the system boots it ...

Page 138: ...idge Card CAUTION Only trained service technicians are authorized to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Remove the blade Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 3 Pull the socket release lever straight up until the bridge card is ...

Page 139: ...e the two sockets on the new system board a Remove the processor filler blank b Lift the plastic processor socket cover from the socket c Unlatch and rotate the socket release lever 90 degrees upward d Lift the processor shield e Repeat steps a through d to prepare the second processor socket 1 HT bridge card 2 socket release lever 3 processor shield 4 notch in card 3 1 2 4 ...

Page 140: ...or shield e Rotate the socket release lever down until it snaps into place securing the card 3 Close the blade See Closing the Blade on page 104 4 Install the blade See Installing a Blade on page 98 Blade System Board NVRAM Backup Battery The NVRAM backup battery is a 3 0 volt V coin cell battery Removing and Installing the NVRAM Backup Battery CAUTION Only trained service technicians are authoriz...

Page 141: ...tall the new battery with the side labeled facing up See Figure 3 23 Figure 3 23 Replacing the NVRAM Backup Battery 6 If you removed the system board to replace the battery reinstall the board now See Blade System Board Service Only on page 150 7 Close the blade See Closing the Blade on page 104 8 Install the blade See Installing a Blade on page 98 9 Enter the System Setup program to confirm that ...

Page 142: ...a blade NOTE SATA hard drives are not hot pluggable with the SATA repeater daughter card Hard Drive Installation Guidelines If a SATA RAID controller storage card is installed the blade supports hot plug drive removal and installation If only one hard drive is used a blank must be installed to maintain proper cooling Installing a Hard Drive NOTICE When a replacement hot pluggable hard drive is ins...

Page 143: ...NOTICE Not all operating systems support hot plug drive installation See the documentation supplied with your operating system 1 Take the hard drive offline and wait until the hard drive indicator codes on the drive carrier signal that the drive may be removed safely See Figure 1 8 When all indicators are off the drive is ready for removal 1 hard drive carrier 2 hard drive bay 0 3 hard drive bay 1...

Page 144: ...icator turns off before removing the hard drive Otherwise the hard drive may not be recognized after the hard drive is reinstalled and the blade is powered on again Configuring the Boot Drive The drive or device from which the system boots is determined by the boot order specified in the System Setup program see Using the System Setup Program on page 79 Removing a Hard Drive From a Hard Drive Carr...

Page 145: ... the Blade on page 100 3 Remove the video controller If you are removing the video controller from a PowerEdge M600 press the latch on the upper edge of the video riser card then lift the card from the blade See Figure 3 26 If you are removing the video controller from a PowerEdge M605 M805 or M905 remove the two torx screws securing the daughter card then lift the card from the blade See Figure 3...

Page 146: ...146 Installing Blade Components Figure 3 26 Removing and Installing a Video Riser Card PowerEdge M600 1 video riser card 2 latch 3 connector on system board 1 2 3 ...

Page 147: ...he connector on the system board then lower the riser card into place until the connector is fully seated and the latch snaps into place See Figure 3 26 If you are installing a video controller in a PowerEdge M605 align the connector on the underside of the controller card with the connector on the system board then lower the card into place Secure the card with the two screws See Figure 3 27 1 vi...

Page 148: ...de See Opening the Blade on page 100 NOTICE If you are removing two hard drives label them so you can replace them in their original locations NOTICE You must remove the hard drives before removing the backplane 3 Remove the hard drive s See Removing a Hard Drive on page 143 4 Lift the latches at each end of the backplane then lift the backplane from the blade chassis See Figure 3 28 ...

Page 149: ...ntion hooks on the end of the drive bay are aligned with the corresponding slots in the backplane c Press the backplane into place until the connector is fully seated and the latches at each end snap over the upper edge of the board 6 Replace the hard drive s If you are installing two drives be sure and reinstall them in their original locations 1 hard drive backplane 2 hard drive connectors 2 3 r...

Page 150: ...ecome extremely hot Be sure the processor has had sufficient time to cool before handling CAUTION The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components NOTICE If you are removing two hard drives label them so you can rep...

Page 151: ...n See Figure 3 29 b Keeping the retention pin raised with your index finger press the corner of the blade chassis with your thumb to slide the system board out of the open end of the chassis Figure 3 29 Removing and Installing the System Board Full Height Blades 1 system board 2 system board retention pin 3 tabs on system chassis 4 slots in system board tray 1 2 3 4 ...

Page 152: ... Figure 3 30 Figure 3 30 Removing and Installing the System Board Half Height Blades NOTICE If you are removing multiple mezzanine cards label them so you can replace them in their original locations 8 Insure that the I O connector cover is still in place on the I O connector at the back of the board See Figure 3 29 or Figure 3 30 1 I O connector cover 2 retention latch 3 system board 4 tabs on sy...

Page 153: ...he following components to the new system board TOE or iSCSI activation key See System Board Connectors on page 207 for the location of the key Storage controller board See Installing the Storage Controller Board on page 155 Memory modules and memory module blanks See Installing Memory Modules on page 120 Processor s and heat sink s or processor filler blank See Installing a Processor on page 136 ...

Page 154: ... plastic I O connector covers from the back of the blade 9 Install the blade in the system See Installing a Blade on page 98 Storage Controller Card Service Only The storage controller board is located underneath the drive bays Removing the Storage Controller Board 1 Remove the blade See Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 3 Remove the system board and pl...

Page 155: ...e tabs on the metal system board tray fit through the corresponding notches in the edges of the controller board 2 Slide the board towards the connector on the system board until the boards s edge connector is fully seated 3 Reinstall the system board See Installing the System Board on page 153 4 Close the blade See Closing the Blade on page 104 5 Install the blade in the system See Installing a B...

Page 156: ...156 Installing Blade Components ...

Page 157: ... how to remove and install components in the M1000e enclosure including Power supply modules Fan modules Chassis Management Controller CMC modules iKVM module I O modules Blades Enclosure midplane service only procedure Enclosure control panel assembly service only procedure LCD panel service only procedure ...

Page 158: ...upply modules fail The CMC module controls power management for the system You can program the CMC to configure the power budget redundancy and dynamic power of the entire enclosure chassis servers I O modules iKVM CMC and power supplies The power management service optimizes power consumption and re allocates power to different modules based on real time demand For more information see Power Mana...

Page 159: ...in a system that is turned on 1 Release the power cord retention clip and disconnect the power cord from the power supply module See Figure 4 1 Figure 4 1 Power Cable Retention Clip 2 Press down on the power supply module release button on the handle See Figure 4 2 1 power supply 2 retention clip tether 3 notch in power supply handle 4 retention clip 5 power cable 1 2 3 4 5 ...

Page 160: ...lide the power supply module out of the enclosure Installing a Power Supply Module 1 Ensure that the power supply module handle is fully open and then slide the power supply module into the enclosure See Figure 4 2 2 Rotate the power supply module handle upward until it latches 3 Plug a power cable into the power supply module 1 power supply 2 handle 3 release button 2 1 3 ...

Page 161: ...he M1000e enclosure contains nine hot pluggable fan modules All nine fan modules must be installed at all times to ensure proper cooling Removing a Fan Module NOTICE After a fan module is removed from the system replace it immediately 1 Identify the failed system fan module using the back panel fan module indicators See Figure 1 12 2 Remove the fan module a Press the fan module release button See ...

Page 162: ...g the fan in the enclosure 2 Slide the fan module into the enclosure until it is fully seated and the release button engages See Figure 4 3 CMC Module Removing a CMC Module 1 Disconnect the cables attached to the CMC module 2 Press in the release latch on the handle and rotate the handle away from the module front panel 1 fan module 2 release button 1 2 ...

Page 163: ...63 3 Slide the CMC module out of the enclosure 4 Install the I O connector cover See Figure 4 4 Figure 4 4 Removing and Installing a CMC Module or iKVM Module CMC Module Shown 1 I O connector cover 2 release latch 3 release lever 2 1 3 ...

Page 164: ... card on the passive module The blue status indicator will be off on the passive module 1 Remove the CMC module from the M1000e enclosure See Removing a CMC Module on page 162 NOTE Verify the write protection latch is in the unlock position 2 Locate the SD card slot on the bottom of the CMC module and insert the contact pin end of the card into the slot with the label on the card facing upwards Se...

Page 165: ... warm boot button 5 Click Apply The CMC will automatically fail over to the redundant module and that module will now become active and display a solid blue status LED The SD card will activate automatically See the CMC User s Guide for information on configuration and usage of the FlexAddress feature Installing a CMC Module 1 Remove the I O connector cover See Figure 4 4 2 Ensure that the CMC mod...

Page 166: ...snaps into place 4 If applicable connect the keyboard monitor and mouse to the module I O Modules NOTICE If you remove an I O module you must either replace it with another I O module or with a filler blank to maintain cooling airflow through the system enclosure Removing an I O Module 1 If you have not already installed the cable enumerators to make removal and replacement of the I O modules easi...

Page 167: ...es or blanks in the I O module bays in the back of our system enclosure you must install them in right to left order A module or blank must be installed in bay A2 then bay B2 then bay C2 Next a module or blank must be installed in bay C1 then bay B1 then bay A1 1 Unpack the I O module and prepare it for installation For instructions see the documentation that accompanied the I O module 1 I O conne...

Page 168: ...ions See the Rack Installation Guide for information on using the cable enumerators to organize and manage the cables 5 A matching fabric mezzanine card must be installed in one or more blades to support the new I O module If necessary install the mezzanine card s now See I O Module Mezzanine Cards on page 123 Enclosure Bezel Removing the Enclosure Bezel 1 Press the system power switch to turn off...

Page 169: ...bbon cable to the LCD module and reinstall the cover plate Enclosure Midplane Service Only Removing the Front Module Cage Assembly and Midplane CAUTION Only trained service technicians are authorized to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 bezel 2 enclosure 3 screws 8 1 ...

Page 170: ...st remove all modules before moving the chassis Do not use the LCD display as a handle when moving the chassis 2 Remove all of the blades See Removing a Blade on page 96 3 Remove the power supply modules See Removing a Power Supply Module on page 159 4 Remove the fan modules See Removing a Fan Module on page 161 5 Remove the CMC module s See Removing a CMC Module on page 162 6 Remove the iKVM modu...

Page 171: ...cage assembly from the enclosure 9 Slide the cage out from the enclosure See Figure 4 8 10 Disconnect the control panel cable from the midplane by pressing the small latch at each end of the connector 11 Remove the four T 15 Torx screws securing the midplane to the back of the front cage assembly and remove the midplane See Figure 4 9 1 front module cage assembly 2 enclosure 3 screws 4 1 2 3 ...

Page 172: ...ocedure review the safety instructions that came with the system 1 Attach the midplane to the front module cage assembly and secure it with the four Torx screws See Figure 4 8 2 Connect the control panel cable to the midplane 3 Carefully slide the front module cage assembly into the enclosure See Figure 4 9 4 Install the four screws to secure the front module cage assembly 5 Install the I O module...

Page 173: ...rol Panel Assembly Service Only Removing the Enclosure Control Panel CAUTION Only trained service technicians are authorized to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Press the system power switch to turn off the system See System Control Panel Features on page 14 2 Remove...

Page 174: ...nderside of the control panel Installing the Enclosure Control Panel CAUTION Only trained service technicians are authorized to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Connect the LCD panel cable to the new control panel 2 Connect the control panel cable to the underside of...

Page 175: ...ee Installing a Blade on page 98 LCD Module Removing the LCD Module CAUTION Only trained service technicians are authorized to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Rotate the LCD module so that the underside of the module faces upward See Figure 4 11 ...

Page 176: ...gure 4 11 Removing and Installing the LCD Module 2 Remove the cable cover 3 Disconnect the ribbon cable 4 Remove the two screws securing the LCD module to the hinges 1 cable cover 2 LCD module 3 ribbon cable 4 hinges 2 5 screws 2 1 2 3 4 5 ...

Page 177: ...d to remove the system cover and access any of the components inside the system Before you begin this procedure review the safety instructions that came with the system 1 Attach the new LCD module to the hinges using the two screws See Figure 4 11 2 Connect the ribbon cable to the module and reinstall the cover plate ...

Page 178: ...178 Installing Enclosure Components ...

Page 179: ...by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Start Up Routine Look and listen during the system s start up routine for the indications described in Table 5 1 Table 5 1 Start Up Routine Indicators Look listen for Action An error message displayed on the monitor See System Messages on page 66 Alert messages from the systems management sof...

Page 180: ...l cables are securely attached to the external connectors on your system See Figure 1 6 for the front panel connectors on your system and Figure 1 9 for the back panel connectors Troubleshooting Video Problem Loss of video or poor video quality Possible Cause Faulty monitor or monitor cable Video port disabled Faulty iKVM module Blade connection to midplane Action 1 Check the connection to the iKV...

Page 181: ...e iKVM module the iKVM module may be faulty See Getting Help on page 217 Troubleshooting the Keyboard Problem No keyboard input Possible Cause Faulty keyboard or keyboard cable iKVM module Blade connection to midplane Faulty SIP KVM dongle used with an external KVM Action 1 Ensure that the blade s is turned on 2 Verify that the iKVM firmware revision is current 3 Check the keyboard connection to e...

Page 182: ...n is current 3 Check the mouse connection to the either the front panel connector on the blade or to the back panel iKVM module 4 If the keyboard is connected to an external KVM using a SIP check that the SIP is compatible with the KVM 5 If two or more blades are installed in the enclosure select a different blade If the mouse is connected to the back panel iKVM module and works with another blade...

Page 183: ...USB device with a known working USB device 4 Connect the USB devices to the blade using a powered USB hub 5 If another blade is installed connect the USB device to that blade If the USB device works with a different blade the first blade may be faulty See Getting Help on page 217 Responding to a Systems Management Alert Message The CMC management applications monitor critical system voltages and t...

Page 184: ...e iKVM module See Removing an iKVM Module on page 166 6 Remove all I O modules installed in the system See Removing an I O Module on page 166 7 Remove all the fan modules See Removing a Fan Module on page 161 8 Remove all the power supply modules See Removing a Power Supply Module on page 159 9 Let the system dry thoroughly for at least 24 hours 10 Install all the power supply modules See Installi...

Page 185: ... are properly installed and connected CMC module iKVM module I O modules Power supply modules Fan modules Blades 2 Ensure that all cables are properly connected 3 Ensure that all components are properly installed and free from damage 4 Run the online diagnostics See Running System Diagnostics on page 197 If the tests fail see Getting Help on page 217 Troubleshooting Enclosure Components The follow...

Page 186: ...e power supply s AC indicator is green if AC power is available The power supply s fault indicator is amber if the power supply is faulty If no indicators are lit ensure that 208V AC power is available from the PDU and that the power cable is properly connected to the power supply module 2 Install a new power supply See Installing a Power Supply Module on page 160 NOTE After installing a new power...

Page 187: ...If the problem is not resolved install a new fan 7 If the new fan does not operate see Getting Help on page 217 Troubleshooting the CMC Module Problem CMC module is not operating properly System message indicates a problem with the CMC module CMC module does not failover or fail back CMC module cable connections Action NOTE To eliminate the possibility of a hardware problem with the module or its ...

Page 188: ...al device 8 Connect a known working serial device to the CMC module If the serial device and CMC module still do not communicate with each other see Getting Help on page 217 9 Reseat the network cable to the network connector on the CMC module and to the network device 10 Connect a known working network cable between the CMC module and the network device NOTE If the CMC is connected to another CMC...

Page 189: ...the iKVM the iDRAC circuit adopts the lower resolution of the external connected devices The video on the lower resolution monitor or the KVM appliance will not be displayed until X Windows is restarted iDRAC video should still be viewable Solution 1 From the iDRAC session exit and re enter GUI mode The lower resolution will be communicated and utilized 2 Set all monitors or KVM appliances connect...

Page 190: ...IP address for the subnet Verify using the ICMP ping command 5 Check the network connector indicators on the network switch module If the link indicator displays an error condition check all cable connections See I O Connectivity on page 42 for the link indicator error conditions for your particular network switch module Try another connector on the external switch or hub If the activity indicator...

Page 191: ...nly be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Before performing the fol...

Page 192: ...g Memory Modules on page 120 6 Close the blade See Closing the Blade on page 104 7 Install the blade See Installing a Blade on page 98 8 Run the system memory test in the system diagnostics See Running System Diagnostics on page 197 If the test fails see Getting Help on page 217 Troubleshooting Hard Drives Problem Device driver error Improperly seated hard drive carrier Faulty hard drive or hard d...

Page 193: ...vices Screen on page 85 4 Ensure that any required device drivers are installed and are configured correctly NOTICE Installing a hard drive into another bay will break the mirror if the mirror state is optimal 5 Remove the hard drive and install it in the other drive bay See Hard Drives on page 142 6 If the problem is resolved reinstall the hard drive in the original bay If the hard drive function...

Page 194: ...t Be sure the processor has had sufficient time to cool before handling 3 Ensure that the microprocessor s and heat sink s are properly installed See Processors on page 128 4 If your system only has one microprocessor installed ensure that it is installed in the primary processor socket See Figure 7 3 or Figure 7 4 5 For a PowerEdge M805 system check that hypertransport HT bridge cards are install...

Page 195: ...s on page 197 If the tests fail see Getting Help on page 217 Troubleshooting the NVRAM Backup Battery Problem System message indicates a problem with the battery System Setup program loses system configuration information System date and time do not stay current Each blade contains a battery which maintains the blade configuration date and time information in NVRAM when you turn off the blade You ...

Page 196: ...t one hour See Removing a Blade on page 96 3 Install the blade See Installing a Blade on page 98 4 Enter the System Setup program If the date and time are not correct in the System Setup program replace the battery See Blade System Board NVRAM Backup Battery on page 140 If the problem is not resolved by replacing the battery see Getting Help on page 217 NOTICE If the blade is turned off for long p...

Page 197: ...log into the Server Administrator home page and then click the Diagnostics tab For information about using diagnostics see the online help For additional information see the Server Administrator User s Guide System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices on a blade The system diagnostics menus and options allow you ...

Page 198: ...at program From the Utility Partition 1 As the blade boots press F10 during POST 2 From the utility partition main menu under Run System Utilities select Run System Diagnostics NOTE If the utility partition has been removed from the drive download the Dell PowerEdge Diagnostics from support dell com and install the diagnostics to a USB flash drive as described in the following section From a USB F...

Page 199: ...Next the Diagnostics menu appears The menu allows you to run all or specific diagnostics tests or to exit the system diagnostics NOTE Before you read the rest of this section start the system diagnostics so that you can see the utility on your screen System Diagnostics Testing Options To select an option from the Diagnostics menu highlight the option and press Enter or press the key that correspon...

Page 200: ...ption appears at the bottom of the screen The right side of the screen under Devices for Highlighted Group lists the specific devices within a particular test group The menu area consists of two lines at the bottom of the screen The first line lists the menu options that you can select press the left or right arrow key to highlight an option The second line provides information about the highlight...

Page 201: ...run a system diagnostics test you may receive an error message during testing Record the message on a copy of the Diagnostics Checklist For a copy of the Diagnostics Checklist and instructions for obtaining technical assistance see Getting Help on page 217 ...

Page 202: ...202 Running System Diagnostics ...

Page 203: ...Edge M905 Jumper Settings Figure 7 1 shows the location of the configuration jumpers on the blade system board Table 7 1 lists the jumper settings NOTE Figure 7 1 is oriented with the front end of the blade system board facing to the right Table 7 1 PowerEdge M905 Jumper Settings PSWD_EN default The password feature is enabled The password feature is disabled NVRAM_CLR default The configuration se...

Page 204: ...oard Table 7 3 lists the jumper settings NOTE Figure 7 3 is oriented with the front end of the blade system board facing to the right Table 7 2 PowerEdge M805 Jumper Settings PSWD_EN default The password feature is enabled The password feature is disabled NVRAM_CLR default The configuration settings are retained at system boot The configuration settings are cleared at the next system boot If the c...

Page 205: ...s disabled NVRAM_CLR default The configuration settings are retained at system boot The configuration settings are cleared at the next system boot If the configuration settings become corrupted to the point where the system will not boot install the jumper and boot the system Remove the jumper before restoring the configuration information ...

Page 206: ...o the right Table 7 4 PowerEdge M605 Jumper Settings PSWD_EN default The password feature is enabled The password feature is disabled NVRAM_CLR default The configuration settings are retained at system boot The configuration settings are cleared at the next system boot If the configuration settings become corrupted to the point where the system will not boot install the jumper and boot the system ...

Page 207: ...05 System Board Connectors Table 7 5 PowerEdge M905 System Board Connectors Connector Description 1 MEZZ4_FAB_B Mezzanine card connector 4 Fabric B 2 SD card connector 3 system board retention pin 4 B1 B8 memory modules B1 B8 5 CPU2 Processor 2 socket 1 20 18 2 3 4 5 6 7 8 10 9 12 13 17 15 16 19 18 11 14 ...

Page 208: ...RAGE Storage controller card connector 12 Hard drive backplane connector 13 Hardware key socket for integrated NIC TOE iSCSI feature 14 CPU3 Processor 3 socket 15 CPU1 Processor 1 socket 16 A1 A8 memory modules A1 A8 17 video controller card connector 18 MEZZ1_FAB_C Mezzanine card connector 1 Fabric C 19 MEZZ2_FAB_B Mezzanine card connector 2 Fabric B 20 MEZZ3_FAB_C Mezzanine card connector 3 Fabr...

Page 209: ...s Connector Description 1 MEZZ4_FAB_B Mezzanine card connector 4 Fabric B 2 SD card connector 3 system board retention pin 4 B1 B8 memory modules B1 B8 5 CPU2 Processor 2 socket 6 PSWD_EN NVRAM_CLR system configuration jumpers NOTE Access requires removal of system board See Removing the System Board on page 150 1 16 18 2 3 4 5 7 6 9 10 13 11 12 15 14 8 ...

Page 210: ...r integrated NIC TOE iSCSI feature 11 CPU1 Processor 1 socket 12 A1 A8 memory modules A1 A8 13 video controller card connector 14 MEZZ1_FAB_C Mezzanine card connector1 Fabric C 15 MEZZ2_FAB_B Mezzanine card connector 2 Fabric B 16 MEZZ3_FAB_C Mezzanine card connector 3 Fabric C NOTE For the full name of an abbreviation or acronym used in this table see the Glossary on page 219 Table 7 6 PowerEdge ...

Page 211: ...e card connector Fabric B 3 BATTERY Connector for the 3 0 V coin battery 4 1 Memory module connector slot 1 5 5 Memory module connector slot 5 6 2 Memory module connector slot 2 7 6 Memory module connector slot 6 8 3 Memory module connector slot 3 9 7 Memory module connector slot 7 10 4 Memory module connector slot 4 11 8 Memory module connector slot 8 12 CPU1 Processor 1 socket 2 1 4 5 6 7 8 9 10...

Page 212: ...16 J_VIDEO video controller card connector 17 PWRD_EN NVRAM_CLR Configuration jumpers 18 TOE_KEY Hardware key socket for enabling the integrated NIC TOE iSCSI feature NOTE For the full name of an abbreviation or acronym used in this table see the Glossary on page 219 Table 7 7 PowerEdge M600 System Board Connectors continued Connector Description ...

Page 213: ...d connector Fabric B 3 A1 Memory module connector slot A1 4 A2 Memory module connector slot A2 5 A3 Memory module connector slot A3 6 A4 Memory module connector slot A4 7 CPU1 Processor 1 socket 8 CPU2 Processor 2 socket 9 TOE_KEY Hardware key socket for enabling the integrated NIC TOE iSCSI feature 10 PWRD_EN NVRAM_CLR Configuration jumpers 11 SASBKPLN Hard drive backplane connector 2 1 3 4 5 6 7...

Page 214: ...de See Removing a Blade on page 96 2 Open the blade See Opening the Blade on page 100 3 If you are changing the jumper setting on a PowerEdge M905 or M805 blade remove the system board to gain access to the jumpers See Removing the System Board on page 150 4 Relocate the jumper plug to disable the password feature See Figure 7 1 PowerEdge M905 Figure 7 2 PowerEdge M805 Figure 7 3 PowerEdge M600 or...

Page 215: ...system and or setup password with the jumper removed the system disables the new password s the next time it boots 8 Remove the blade See Removing a Blade on page 96 9 Open the blade See Opening the Blade on page 100 10 If you are changing the jumper setting on a PowerEdge M905 or M805 blade remove the system board to gain access to the jumpers See Removing the System Board on page 150 11 Relocate...

Page 216: ...216 System Board Information ...

Page 217: ...based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriat...

Page 218: ...218 Getting Help ...

Page 219: ...a program or data file As a precaution back up your system s hard drive on a regular basis Before making a change to the configuration of your system back up important start up files from your operating system backup battery A battery that maintains system configuration date and time information in a special section of memory when the system is turned off beep code A diagnostic message in the form...

Page 220: ... that is in the cache the disk cache utility can retrieve the data from RAM faster than from the disk drive CD Compact disc CD drives use optical technology to read data from CDs cm Centimeter s cmos Complementary metal oxide semiconductor component As they relate to DMI components include operating systems computer systems expansion cards and peripherals that are compatible with DMI Each componen...

Page 221: ...directory are called subdirectories Subdirectories may contain additional directories branching off them DMA Direct memory access A DMA channel allows certain types of data transfer between RAM and a device to bypass the processor DMI Desktop Management Interface DMI enables the management of your system s software and hardware by collecting information about the system s components such as the op...

Page 222: ...al programming equipment format To prepare a hard drive or diskette for storing files An unconditional format deletes all data stored on the disk FSB Front side bus The FSB is the data path and physical interface between the processor and the main memory RAM ft Feet FTP File transfer protocol g Gram s G Gravities Gb Gigabit s 1024 megabits or 1 073 741 824 bits GB Gigabyte s 1024 megabytes or 1 07...

Page 223: ...des simultaneous physical mirroring of two drives Integrated mirroring functionality is provided by the system s hardware See also mirroring internal processor cache An instruction and data cache built into the processor IP Internet Protocol IPX Internet package exchange IRQ Interrupt request A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the...

Page 224: ...oftware which is freely available however the full distribution of Linux along with technical support and training are available for a fee from vendors such as Red Hat Software local bus On a system with local bus expansion capability certain peripheral devices such as the video adapter circuitry can be designed to run much faster than they would with a traditional expansion bus See also bus LVD L...

Page 225: ...NIC Network interface controller A device that is installed or integrated in a system to allow connection to a network NMI Nonmaskable interrupt A device sends an NMI to signal the processor about hardware errors ns Nanosecond s NTFS The NT File System option in the Windows 2000 operating system NVRAM Nonvolatile random access memory Memory that does not lose its contents when you turn off your sy...

Page 226: ...UNIX 32 bit operating systems run in protected mode MS DOS cannot run in protected mode PS 2 Personal System 2 PXE Preboot eXecution Environment A way of booting a system via a LAN without a hard drive or bootable diskette RAC Remote access controller RAID Redundant array of independent disks A method of providing data redundancy Some common implementations of RAID include RAID 0 RAID 1 RAID 5 RAI...

Page 227: ...rives to report errors and failures to the system BIOS and then display an error message on the screen SMP Symmetric multiprocessing Used to describe a system that has two or more processors connected via a high bandwidth link and managed by an operating system where each processor has equal access to I O devices SNMP Simple Network Management Protocol A standard interface that allows a network ma...

Page 228: ...col Internet Protocol termination Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable When such devices are connected in a series you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the...

Page 229: ...s across by the number of pixels up and down To display a program at a specific graphics resolution you must install the appropriate video drivers and your monitor must support the resolution W Watt s WH Watt hour s win ini file A start up file for the Windows operating system When you start Windows it consults the win ini file to determine a variety of options for the Windows operating environmen...

Page 230: ...0 Glossary XML Extensible Markup Language XML is a way to create common information formats and to share both the format and the data on the World Wide Web intranets and elsewhere ZIF Zero insertion force ...

Page 231: ...cking equipment 180 closing blades 104 CMC module 38 162 fault indicator 39 installing 165 166 link activity indicator 39 link indicator 39 removing 162 166 status indicator 39 troubleshooting 187 configuring boot drive 144 connectors system board 207 contacting Dell 217 D Dell contacting 217 diagnostics advanced testing options 200 error messages 201 running from the utility partition 198 see sys...

Page 232: ...vity 42 PowerConnect Ethernet switch 53 54 system 12 Fibre Channel pass through module 58 Fibre Channel switch module 61 63 G Gb Ethernet pass through module 64 getting help 217 guidelines memory installation 106 109 115 H hard drive installing in a drive carrier 144 removing from a drive carrier 144 hard drives 142 features 23 installing 142 removing 143 troubleshooting 192 hard drive backplane i...

Page 233: ...blades 98 CMC module 165 166 fans 162 hard drive in a drive carrier 144 hard drives 142 I O module 167 memory 120 memory guidelines 106 109 115 mezzanine card 123 power supplies 160 K keyboards troubleshooting 181 M memory installing 120 troubleshooting 191 memory modules removing 122 messages alert 78 blade 66 error messages 79 system diagnostics 78 systems management 183 warning 77 mezzanine car...

Page 234: ...ect Ethernet switch module 53 54 processors blades 128 R removing battery 140 blades 96 CMC module 162 166 fans 161 hard drive 143 hard drive from a drive carrier 144 I O module 166 memory 122 power supplies 159 S safety 179 securing your system 91 server module components troubleshooting 191 setup password assigning 93 changing 94 using 93 setup password enabled working with 93 setup password fea...

Page 235: ...devices 85 main 80 system security 87 T technical assistance obtaining 217 telephone numbers obtaining 217 troubleshooting battery 195 blade board 194 troubleshooting continued CMC module 187 external connections 180 fans 186 hard drive 192 keyboard 181 memory 191 microprocessors 193 mouse 182 network switch module 189 power supplies 186 server module components 191 start up routine 179 USB device...

Page 236: ...236 Index ...

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