Dell PowerEdge Cluster SE500W Installation And Troubleshooting Manual Download Page 1

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w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Dell™ PowerEdge™ Cluster

SE500W Systems

Installation and

Troubleshooting Guide

se500wbk1.book Page 1 Thursday, June 16, 2005 4:19 PM

Summary of Contents for PowerEdge Cluster SE500W

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell PowerEdge Cluster SE500W Systems Installation and Troubleshooting Guide se500wbk1 book Page 1 Thursday June 16 2005 4 19 PM ...

Page 2: ...hout notice 2005 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge PowerVault and Dell OpenManage are trademarks of Dell Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation and Windows Server is a trademark of Microsoft Corp...

Page 3: ...cuments You May Need 16 2 Cabling Your Cluster Hardware Cabling for the Cluster SE500W Solution 17 Cabling One PowerVault 22xS Shared Storage System to a Cluster SE500W 18 Cabling Two PowerVault 22xS Storage Systems to a Cluster SE500W 20 Cabling Three or Four PowerVault 22xS Storage Systems to a Cluster SE500W 21 Cabling Your Public and Private Networks 21 Cabling Your Public Network 22 Cabling Y...

Page 4: ...munications 37 Configuring the Internet Connection Firewall 37 Installing the PERC RAID Adapters 38 Updating the Windows Driver for the PERC RAID Adapter 38 Installing and Configuring the Shared Storage System 39 Clustering PowerVault Storage Systems 39 Configuring the PowerVault 22xS Storage System for Cluster Mode 39 Preparing the PERC RAID Adapter for Clustering 43 Enabling the Cluster Mode Usi...

Page 5: ...uster Resource Availability 53 Installing Applications in the Cluster Group 53 Troubleshooting Failed Resources 54 4 Installing Your Cluster Management Software Microsoft Cluster Administrator 55 Launching Cluster Administrator on a Cluster Node 55 Running Cluster Administrator on a Remote Console 55 Launching Cluster Administrator on a Remote Console 56 Installing Cluster Administrator for Window...

Page 6: ...Your System to a Cluster Configuration Certification Requirements 71 Before You Begin 71 Configurations Using Non Dell Products 72 Completing the Upgrade 72 Upgrading Your Operating System 72 Performing a Rolling Upgrade 73 7 Maintaining Your Cluster Adding a Network Adapter to a Cluster Node 75 Changing the IP Address of a Cluster Node on the Same IP Subnet 77 Uninstalling MSCS From Clusters Runn...

Page 7: ...ubleshooting B Cluster Data Form PowerEdge Cluster SE500W Solution Data Form 93 Abbreviations and Acronyms 97 Index 101 Figures Figure 1 1 Maximum Configuration of the PowerEdge Cluster SE500W Solution 14 Figure 2 1 PowerVault 22xS Back Panel 18 Figure 2 2 Cabling a Clustered System With One PowerVault 22xS Storage System 19 Figure 2 3 Cabling Two PowerVault 22xS Storage Systems to a PERC RAID ada...

Page 8: ...2 Table 1 3 Cluster Node Requirements 15 Table 2 1 Cluster Cabling Components 17 Table 2 2 Network Connections 21 Table 2 3 Private Network Hardware Components and Connections 23 Table 3 1 Applications and Hardware Requiring IP Address Assignments 34 Table 3 2 Examples of IP Address Assignments 35 Table 3 3 Split bus Module Modes and Functions 42 Table 5 1 Node States and Definitions 59 Table 5 2 ...

Page 9: ...er configuration in your corporate network Cluster upgrade and maintenance procedures Information about MSCS the clustering software built into the Windows 2000 Advanced Server and Windows Server 2003 operating systems Troubleshooting procedures Data form for recording critical cluster configuration information Intended Audience This guide was developed for experienced IT professionals who need to...

Page 10: ...ual Servers and Resource Groups In a cluster environment you do not access a physical server you access a virtual server which is managed by MSCS Each virtual server has its own IP address name and hard drive s in the shared storage system MSCS manages the virtual server as a resource group which contains the cluster resources Ownership of virtual servers and resource groups is transparent to user...

Page 11: ...em services and resources to network clients Redundant storage for application program data Failure recovery for cluster aware applications Flexible maintenance capabilities allowing you to repair maintain or upgrade a cluster node without taking the entire cluster offline Each cluster node is configured with software storage and network resources that enable it to monitor and interact with the ot...

Page 12: ... Supports up to 8 GB of RAM per node Supports up to 32 GB of RAM per node Supports up to 1 TB RAM per node Cluster configuration and management using Control Panel utilities Cluster configuration and management using Configure Your Server CYS and Manage Your Server MYS wizards Cluster configuration and management using Configure Your Server CYS and Manage Your Server MYS wizards Metadirectory Serv...

Page 13: ...owerEdge systems in a homogeneous pair NOTE Dell or Microsoft can support only the specific configurations described in the Dell PowerEdge Cluster SE500W Platform Guide Up to four PowerVault 22xS storage systems each with dual EMMs and split bus module Supported network adapters for a public and private LANs Support for RAID 1 5 1 0 and 5 0 levels and hot spare drives If you are using two enclosur...

Page 14: ...ster SE500W Solution System Requirements PowerEdge Cluster SE500W configurations require the following hardware and software components Cluster nodes Storage Interconnects private network Client network connections public network Operating system and storage management software PowerEdge systems 2 two PERC 4 DC or two PERC 4e DC controllers per PowerEdge system PowerVault 22xS storage systems up t...

Page 15: ...can use any RAID controller or SCSI adapter supported by the server platform Two disk drives are required for mirroring RAID 1 and at least three disk drives are required for disk striping with parity RAID 5 NOTE Dell strongly recommends that you use hardware based RAID or software based disk fault tolerance for the internal drives At least 4 GB disk space is required for Windows Server 2003 Enter...

Page 16: ...bleshoot the system and install or replace system components The PERC 4 DC or PERC 4 eDC documentation includes information on the SCSI RAID controller The Dell OpenManage Array Manager or Dell OMSM documentation provides instructions for using the array management software to configure RAID systems Operating system documentation describes how to install if necessary configure and use the operatin...

Page 17: ...ables Cluster interconnect private network Connects the systems to each other to exchange information and status This connection can be made by using a supported Ethernet network adapter and cabling that is connected to each cluster node See the Platform Guide for a list of supported network adapters for your configuration Network connection for public traffic public network Provides a connection ...

Page 18: ...e SCSI connector A see Figure 2 1 on the back of the PowerVault 22xS storage system to the 68 pin connector on the first SCSI cable see Figure 2 2 and then tighten the retaining screws NOTE As viewed from the back of the system the left EMM is the primary EMM and the right EMM is the secondary EMM NOTE See Enabling the Cluster Mode Using the PERC RAID Adapter for more information about cluster ena...

Page 19: ...ble see Figure 2 2 and tighten the retaining screws NOTE If the PowerVault 22xS storage system is disconnected from the cluster it must be reconnected to the same channel on the same PERC RAID adapter for proper operation Figure 2 2 Cabling a Clustered System With One PowerVault 22xS Storage System PowerVault 22xS storage system SCSI connections from channel 0 on each cluster enabled PERC RAID ada...

Page 20: ...age system to another is supported through RAID 1 and 1 0 To protect the cluster applications and your data if an entire storage system fails Dell strongly recommends using RAID 1 or 1 0 NOTE If you have dual cluster enabled PERC RAID adapters total of four channels and only two shared storage systems you may want to connect one storage system to each controller If you remove the cable connections...

Page 21: ...g Your Public and Private Networks The network adapters in the cluster nodes provide at least two network connections for each node These connections are described in Table 2 2 Table 2 2 Network Connections Network Connection Description Public network All connections to the client LAN At least one public network must be configured for Mixed mode for private network failover Private network A dedi...

Page 22: ...to support additional separate public network segments or to provide redundancy for the public network Installing redundant network adapters provides your cluster with a failover connection to the public network If the primary network adapter or a switch port fails your cluster will be able to access the public network through the secondary network adapter until the faulty network adapter or switc...

Page 23: ...mbines two or more NICs to provide load balancing and or fault tolerance Your cluster supports NIC teaming but only in a public network NIC teaming is not supported in a private network You should use the same brand of NICs in a team and you cannot mix brands of teaming drivers Table 2 3 Private Network Hardware Components and Connections Method Hardware Components Connection Network switch Fast E...

Page 24: ...al load across available circuits For operation in the Americas the PowerEdge Cluster SE500W requires two AC circuits with a minimum capacity of 20 amperes A each to handle the electrical load of the system Do not allow the electrical load of the system to exceed 16 A on either circuit CAUTION For operation in Europe the PowerEdge Cluster SE500W requires two circuits rated in excess of the combine...

Page 25: ...p or on one AC PDU not shown primary power supplies on two AC power strips or on two AC PDUs not shown CAUTION The arrangement of the cluster components in this illustration is intended only to demonstrate the power distribution of the components Do not stack components as in the configuration shown se500wbk1 book Page 25 Thursday June 16 2005 4 19 PM ...

Page 26: ...es on one AC power strip or on one AC PDU not shown primary power supplies on one AC power strip or on one AC PDU not shown CAUTION The arrangement of the cluster components in this illustration is intended only to demonstrate the power distribution of the components Do not stack components as in the configuration shown se500wbk1 book Page 26 Thursday June 16 2005 4 19 PM ...

Page 27: ...p or on one AC PDU not shown CAUTION The arrangement of the cluster components in this illustration is intended only to demonstrate the power distribution of the components Do not stack components as in the configuration shown primary power supplies on one AC power strip or on one AC PDU not shown se500wbk1 book Page 27 Thursday June 16 2005 4 19 PM ...

Page 28: ...28 Cabling Your Cluster Hardware w w w d e l l c o m s u p p o r t d e l l c o m se500wbk1 book Page 28 Thursday June 16 2005 4 19 PM ...

Page 29: ...ents are installed in each PowerEdge system in the cluster Network adapters PERC RAID adapters SCSI hard drives Any additional peripheral components RAID controllers for internal drives optional 3 Ensure that the following components are installed in each Dell PowerVault 22xS system in the cluster See Installing and Configuring the Shared Storage System Two enclosure management modules EMMs A spli...

Page 30: ...e internal hard drives in your cluster nodes See Configuring the Internal Drives in Your Cluster Nodes for more information 5 Install and configure the Windows operating system The Windows operating system must be installed on both of the cluster nodes Each cluster node must have its own licensed copy of the Windows operating system and Certificate of Authenticity attached See Installing and Confi...

Page 31: ...t all installation steps are completed The data form is located in Cluster Data Form Selecting a Domain Model On a cluster running the Windows operating system both cluster nodes must belong to a common domain or directory model The following membership configurations are supported Both cluster nodes are member servers in an Active Directory domain Both cluster nodes are domain controllers in an A...

Page 32: ...he Windows operating system on your cluster nodes ensure that your cluster meets the requirements listed in Before You Begin After you complete these preliminary procedures install and configure the operating system on your cluster nodes The following is an overview sequence for installing the Windows operating system and the cluster management software on the cluster solution NOTICE Windows stand...

Page 33: ...e 1 write the disk signature and then partition format and assign drive letters and volume labels to the hard drives in the storage system using the Windows Disk Management application or Array Manager See Naming and Formatting Drives on the Shared Storage System 12 On node 1 verify disk access and functionality on all shared disks 13 Shut down node 1 14 Verify disk access by performing the follow...

Page 34: ...erEdge Cluster configurations running the Windows operating system require static IP addresses assigned to hardware and software applications in your cluster as listed in Table 3 1 Table 3 1 Applications and Hardware Requiring IP Address Assignments Application Hardware Description Cluster IP address The cluster IP address is used for cluster management and must correspond to the cluster name Beca...

Page 35: ... a point to point connection can impact node to node communications See Microsoft Knowledge Base articles 239924 242430 254651 and 258750 at www microsoft com for more information This issue has been corrected in Windows Server 2003 Table 3 2 Examples of IP Address Assignments Usage Cluster Node 1 Cluster Node 2 Public network static IP address for client and domain controller communications 192 1...

Page 36: ...arate IP subnetworks Therefore the private network used to exchange heartbeat information between the cluster nodes must have a separate IP subnet or a different network ID than the public network which is used for client connections Setting the Network Interface Binding Order for Clusters Running Windows 2000 1 On the Windows 2000 desktop right click My Network Places and then click Properties Th...

Page 37: ...ge of heartbeat messages whereby the two cluster nodes inquire about each other s status or health and acknowledge each inquiry To verify network communications between the cluster nodes 1 Open a command prompt on each cluster node 2 At the prompt type ipconfig all 3 Press Enter All known IP addresses for each local server appear on the screen 4 Issue the ping command from each remote system Ensur...

Page 38: ...er to the PERC family driver NOTICE To ensure proper functionality of the PERC RAID adapter for cluster or internal drive use this driver must be updated Perform the procedure at the completion of the Windows installation when the system boots for the first time and prior to configuring the shared drives If a PERC RAID adapter driver CD was not shipped with your system go to the Dell Support websi...

Page 39: ...e last slot SCSI ID 15 in the PowerVault 22xS is not used SCSI ID 15 is used for the primary EMM Configuring the PowerVault 22xS Storage System for Cluster Mode To ensure that both servers recognize all the drives in the storage system you must set the split bus configuration switch to cluster mode on the PowerVault 22xS storage system before powering up the storage system To configure the PowerVa...

Page 40: ...uster mode operation see your Dell PowerVault 220S and 221S Systems Installation and Troubleshooting Guide See Table 3 3 for a description of the split bus module modes and functions NOTE To change the SCSI bus mode you must change the position of the bus configuration switch before turning on the storage system Using the bus configuration switch while the system is on does not affect system opera...

Page 41: ...Preparing Your Systems for Clustering 41 Figure 3 2 Bus Configuration Switch Modes joined bus mode split bus mode cluster mode se500wbk1 book Page 41 Thursday June 16 2005 4 19 PM ...

Page 42: ...igured in either a cluster joined bus or split bus mode A nonredundant configuration consists of one EMM and one SCSI terminator card and can be configured in a joined bus mode only In a redundant system only one EMM per SCSI bus is active at one time so only one EMM per SCSI bus can respond to SCSI commands from an initiator Table 3 3 Split bus Module Modes and Functions Mode Position of Bus Conf...

Page 43: ...atus of the system to the host initiator through SES and SAF TE protocols Because the secondary EMM must assume the responsibilities of the primary in the event that the primary fails both the primary and secondary EMMs are continuously monitoring the status of the system s components Preparing the PERC RAID Adapter for Clustering The warning message shown in Figure 3 3 appears on your screen when...

Page 44: ...led using the PERC RAID adapter s BIOS configuration utility Enabling cluster mode implements the additional functionality required for the controller to operate in a cluster environment NOTICE If you replace your PERC RAID adapter ensure that you enable the cluster mode on the replacement PERC RAID adapter and set the SCSI ID to the appropriate value 6 or 7 before you connect the SCSI cables to t...

Page 45: ... the system In a cluster configuration if multiple NTFS partitions are created on a single virtual disk these partitions will fail over together If you plan to run cluster aware applications on each cluster node you must create at least two separate virtual disks to ensure that the applications can fail over independently Naming and Formatting Drives on the Shared Storage System describes how to a...

Page 46: ...ared drives by performing the following procedure on one node at a time and ensuring that the other node is shut down Before installing MSCS ensure that both nodes have the same view of the shared storage systems Because each node has access to hard drives that are in a common storage array each node must have identical drive letters assigned to each hard drive Up to 22 logical drive letters E thr...

Page 47: ... you want to assign to the drive for example z b Click OK c Go to step 9 To create a mount point a Click Add b Click Mount in the following empty NTFS folder c Type the path to an empty folder on an NTFS volume or click Browse to locate it d Click OK e Go to step 9 9 Click Yes to confirm the changes 10 Right click the drive icon again and select Format from the submenu 11 Under Volume Label enter ...

Page 48: ...mplete NOTE In Windows Server 2003 mapping a network drive to the same drive letter as a cluster disk resource renders the cluster disk inaccessible from Windows Explorer on the host Ensure that mapped network drives and cluster disks are never assigned the same drive letter Verifying Cluster Readiness To ensure that your server and storage systems are ready for MSCS installation ensure that these...

Page 49: ... the remainder of the virtual disk for other cluster resources If you do use the space for cluster resources be aware that when you create two volumes partitions on a single virtual disk they will both fail over together if a server fails Preventing Quorum Disk Failure Because the quorum disk plays a crucial role in cluster operation losing a quorum disk causes the entire cluster to fail To preven...

Page 50: ...cluster interconnect private network and one network for all communications Installing and Configuring Microsoft Windows 2000 Cluster Service MSCS After the Windows 2000 setup files are copied to the cluster node Windows 2000 reboots and enters the second phase of installation During this phase the Windows 2000 setup prompts you for the product key licensing mode system name and additional informa...

Page 51: ...ew cluster The New Server Cluster Wizard appears 4 Click Next to continue 5 Follow the procedures in the wizard and then click Finish 6 Add the second node to the cluster a Turn on the remaining node b Click the Start button select Programs Administrative Tools and double click Cluster Administrator c From the File menu select Open Connection d In the Action box of the Open Connection to Cluster s...

Page 52: ...In the Enter the object names to select examples type the names of one to seven systems to add to the cluster with each system name separated by a semicolon 6 Click Check Names The Add Nodes Wizard verifies and underlines each valid system name 7 Click OK 8 In the Select Computers menu click Add 9 In the Advanced Configuration Options window click Advanced minimum configuration and then click OK 1...

Page 53: ...column Cluster Service is set to Automatic Verifying Cluster Resource Availability In the context of clustering a resource is a basic unit of failover management Application programs are made up of resources that are grouped together for recovery purposes All recovery groups and therefore the resources that comprise the recovery groups must be online or in a ready state for the cluster to function...

Page 54: ...eps in this process In general if a resource is offline it can be brought online by right clicking the resource and selecting Bring Online from the pull down menu See the documentation and online help for Windows 2000 Advanced Server or Windows Server 2003 for information about troubleshooting resource failures Obtaining More Information See Microsoft s online help for configuring the Cluster Serv...

Page 55: ...nistrative Tools 3 Select Cluster Administrator Running Cluster Administrator on a Remote Console You can administer and monitor the Cluster Service remotely by installing the Windows Administration Tools package and Cluster Administrator on a remote console or management station running the Microsoft Windows operating system Cluster Administrator is part of the Administration Tools package which ...

Page 56: ...sure that the Windows Administrative Tools package was installed on the system 2 Click the Start button and select Programs 3 Select Administrative Tools 4 Select Cluster Administrator Installing Cluster Administrator for Windows Clusters on a Remote Console You cannot install the Windows 2000 or Windows Server 2003 Administration Tools package on clients running any version of Windows NT 4 0 Howe...

Page 57: ...ect is associated with the following One or more properties or attributes that define the object and its behavior within the cluster A set of cluster control codes used to manipulate the object s properties A set of object management functions used to manage the object through MSCS Cluster Networks A network performs one of the following roles in a cluster A network that carries internal cluster c...

Page 58: ... for the private network internal communications Node to Node Communication The Cluster Service does not use public only networks for internal communication For example a cluster has Network A configured as private and Network B configured as public If Network A fails the Cluster Service does not use Network B because it is public the nodes stop communicating and one node terminates its Cluster Se...

Page 59: ...the quorum disk to update its cluster database The Cluster Service maintains a consistent updated copy of the cluster database on all active nodes Joining an Existing Cluster A node can join an existing cluster if it can communicate with another cluster node If a cluster exists and the joining node finds an active node it attempts to join that node s cluster If it succeeds the Cluster Service then...

Page 60: ...oup maintains a prioritized list of the nodes that can and should act as its host The preferred nodes list is generated by the Cluster Service Cluster Service produces a list of preferred nodes for a group from the list of possible owners that is maintained by the group s resources and can be modified by an Administrator To maximize the processing power of a cluster establish at least as many grou...

Page 61: ...ies are online as determined by the dependency hierarchy Setting Resource Properties Using the resource Properties dialog box you can perform the following tasks View or change the resource name View or change the resource description and possible owners Assign a separate memory space for the resource View the resource type group ownership and resource state View which node currently owns the reso...

Page 62: ...select Affect the group and then enter the appropriate values in Threshold and Period If you do not select Affect the group the resource group will not fail over to the healthy cluster node The Threshold value determines the number of attempts by the Cluster Service to restart the resource before the resource fails over to a healthy cluster node The Period value assigns a time requirement for the ...

Page 63: ... the quorum resource is unable to communicate with the remaining nodes in the cluster MSCS automatically shuts down the node that does not control the quorum resource Stores the most current version of the cluster configuration database and state data If a cluster node fails the configuration database helps the cluster recover a failed resource or recreates the cluster in its current configuration...

Page 64: ...if the private network cluster interconnect between cluster nodes 1 and 2 fails each node assumes that the other node has failed causing both nodes to continue operating as the cluster If both nodes were allowed to operate as the cluster the result would be two separate clusters using the same cluster name and competing for the same resources To solve this problem MSCS uses the node that owns the ...

Page 65: ...empt to restart the resource The restart attempt will be made after a period of time specified by the resource s Retry Period On Failure property a property common to all resources When you configure the Retry Period On Failure properly consider the following guidelines Select a unit value of minutes rather than milliseconds the default value is milliseconds Select a value that is greater or equal...

Page 66: ...nsole tree usually the left pane click the Resources folder 3 In the details pane usually the right pane click the resource you want to remove 4 In the File menu click Delete When you delete a resource Cluster Administrator also deletes all the resources that have a dependency on the deleted resource File Share Resource Type If you want to use a PowerEdge Cluster as a high availability file server...

Page 67: ... a failed node can migrate to multiple active nodes in the cluster However you must ensure that adequate resources are available on each node to handle the increased load if one node fails In an active passive activex passivex configuration one or more active cluster nodes are processing requests for a clustered application while the passive cluster nodes only wait for the active node s to fail Fa...

Page 68: ...depend For example if an application depends on a Physical Disk resource the Cluster Service takes the application offline first allowing the application to write changes to the disk before the disk is taken offline The resource is taken offline Cluster Service takes a resource offline by invoking through the Resource Monitor the resource DLL that manages the resource If the resource does not shut...

Page 69: ...for your cluster resources Time out controls how long the Cluster Service waits for the resource to shut down Threshold and Period control how many times the Cluster Service attempts to fail over a resource in a particular period of time Specify a Possible owner list for your cluster resources The Possible owner list for a resource controls which cluster nodes are allowed to host the resource Fail...

Page 70: ...70 Using MSCS w w w d e l l c o m s u p p o r t d e l l c o m se500wbk1 book Page 70 Thursday June 16 2005 4 19 PM ...

Page 71: ...nfiguration must be certified and qualified against the latest MSCS certification program Before You Begin Before you upgrade your non clustered system to a Cluster SE500W solution Back up the data on your cluster nodes Verify that your cluster hardware and storage systems meet the minimum system requirements for a Cluster SE500W as described in System Requirements Verify that your cluster hardwar...

Page 72: ...solution is to install and configure Windows 2000 Advanced Server or Windows Server 2003 with MSCS Upgrading Your Operating System You can upgrade your Windows 2000 Advanced Server cluster to a Windows Server 2003 Enterprise Edition cluster using one of the following methods Standard upgrade Upgrading the operating system on each cluster node while all cluster nodes are disconnected from the clien...

Page 73: ...ining cluster groups 6 Insert the Microsoft Windows Server 2003 Enterprise Edition CD into the CD drive 7 Double click Install Windows Server 2003 Enterprise Edition The Windows Setup Wizard window appears 8 Follow the instructions in the Windows Setup Wizard to upgrade your operating system NOTE If you are running IIS World Wide Web Publishing service on your cluster node this service is disabled...

Page 74: ... Double click Install Windows Server 2003 Enterprise Edition The Windows Setup Wizard window appears 8 Follow the instructions in the Windows Setup Wizard window to upgrade your operating system NOTE If you are running IIS World Wide Web Publishing service on your cluster node this service is disabled during the upgrade to protect your system 9 Verify that the upgraded node is functioning correctl...

Page 75: ...both cluster nodes NOTE The IP addresses used in the following sections are examples only and do not represent of actual addresses to use The IP addresses are 192 168 1 101 for the network adapter in the first node and 192 168 1 102 for the network adapter in the second node The subnet mask for both nodes is 255 255 255 0 1 Move all cluster resources from the cluster node you are upgrading to anot...

Page 76: ...de had an address of 192 168 1 101 with a subnet mask of 255 255 255 0 you might enter the following IP address and subnet mask for the second network adapter IP address 192 168 2 102 Subnet mask 255 255 255 0 5 Click OK and exit network adapter properties 6 On the Windows desktop click the Start button and select Programs Administrative Tools Cluster Administrator 7 Click the Network tab 8 Verify...

Page 77: ...er nodes re establish their connection and the Cluster Administrator changes the node icon back to blue to show that the node is back online Uninstalling MSCS From Clusters Running Windows 2000 Advanced Server 1 Take all resource groups offline or move them to another cluster node 2 Stop Cluster Service on the node that you want to uninstall 3 Click the Start button and select Settings Control Pan...

Page 78: ... b Type the following cluster node node_name force where node_name is the cluster node you are evicting from the cluster 5 Close Cluster Administrator Running chkdsk f on a Quorum Disk You cannot run the chkdsk command with the f fix option on a device that has an open file handle active Because MSCS maintains an open handle on the quorum resource you cannot run chkdsk f on the hard drive that con...

Page 79: ... quorum logging by typing the following Clussvc debug noquorumlogging MSCS starts 4 Run chkdsk f on the disk designated as the quorum resource To run the chkdsk f utility a Open a second command prompt window b Type chkdsk f 5 After the chkdsk utility completes stop MSCS by pressing Ctrl c 6 Restart the cluster service To restart MSCS from the Services console a Click the Start button and select P...

Page 80: ... it differs from the SCSI ID on the peer cluster node s PERC RAID adapter NOTE See your PERC RAID adapter documentation for more information about changing the SCSI ID Also see the cluster configuration tables if you completed the information in the tables in the Dell PowerEdge Cluster SE500W Platform Guide 6 Shut down the system 7 Reconnect the system to the shared storage system 8 Restart the sy...

Page 81: ...ster 11 Use Cluster Administrator to verify that the node rejoins the cluster and check the Windows Event Viewer to ensure errors were not encountered 12 Reinstall any cluster applications such as Microsoft SQL Server or Exchange Server onto the new node if required NOTE You may need to reinstall or configure your cluster applications before moving or testing the failover capabilities of any clust...

Page 82: ...erties The Properties window appears 6 Click the Advanced tab 7 In the Advanced tab menu in the Looks Alive poll interval box select Specify value 8 In the Specify value field type 6000000 where 6000000 equals 6 000 000 milliseconds or 100 minutes 9 Click Apply 10 On the Windows desktop right click My Computer and select Manage The Computer Management window appears 11 In the Computer Management l...

Page 83: ...D adapter BIOS Configuration utility 5 Configure the virtual disks NOTE See the PERC RAID adapter documentation 6 Restart node 1 7 After system restarts use Disk Manager to write the disk signature create a new partition assign drive letters and format the partition with NTFS 8 Restart node 1 9 On node 1 use Cluster Administrator to add a new group for example Disk Group n 10 Select possible owner...

Page 84: ...ded and shut down the node you will not be working from when you upgrade the EMM firmware If you do not shut down the second node the firmware on the EMM attached to that node may not be updated NOTE Use Array Manager version 3 7 or later to perform the following procedure To download the PowerVault 22xS EMM firmware onto a cluster node 1 Download the latest EMM firmware from the Dell Support webs...

Page 85: ... 11 When the message Firmware Downloaded Successfully appears click OK 12 Repeat steps 3 through 9 for each channel that has an enclosure attached 13 To verify the firmware upgrade for each channel right click the channel number select Properties and view the version information 14 Start up node B and resume I O activity se500wbk1 book Page 85 Thursday June 16 2005 4 19 PM ...

Page 86: ...86 Maintaining Your Cluster w w w d e l l c o m s u p p o r t d e l l c o m se500wbk1 book Page 86 Thursday June 16 2005 4 19 PM ...

Page 87: ...e online The PERC RAID adapters connected to a single storage system are not configured consistently Ensure that the RAID configuration is identical for each channel between the PERC 3 DC cards connected to a shared storage system Ensure that cluster mode is enabled on both PERC RAID adapters and that their SCSI IDs are different on each node The PowerVault 22xS is not running in cluster mode Conf...

Page 88: ... and PERC RAID adapter BIOS utility only report 13 drives in cluster mode Normal The SCSI ID limitations are imposed by SCSI protocol As a result of this limitation the last slot in the PowerVault 22xS storage system cannot be utilized in cluster mode One of the nodes takes a long time to join the cluster or fails to join the cluster The node to node network has failed due to a cabling or hardware...

Page 89: ...ovided by the recovery group becomes temporarily unavailable to clients during failover Clients may lose their connection if their attempts to reconnect to the cluster are too infrequent or if they end too abruptly The time that the service is temporarily unavailable varies depending on the application Contact the application program vendor for more information Only one network segment appears dur...

Page 90: ...ered applications or services For more information see KB883398 at support microsoft com Using Microsoft Windows NT 4 0 to remotely administer a Windows 2000 Advanced Server or Windows Server 2003 cluster generates error messages Normal Some resources in Windows 2000 Advanced Server and Windows Server 2003 are not supported in Windows NT 4 0 Dell strongly recommends that you use Windows 2000 Profe...

Page 91: ... storage RAID One of the nodes can access one of the shared hard drives but the second node cannot If MSCS is installed this situation is normal If MSCS is installed only the node that owns the disk resource will be able to access the disk The other node will show the disk resource as offline in Windows Disk Management Table A 1 General Cluster Troubleshooting continued Problem Probable Cause Corr...

Page 92: ...92 Troubleshooting w w w d e l l c o m s u p p o r t d e l l c o m se500wbk1 book Page 92 Thursday June 16 2005 4 19 PM ...

Page 93: ...econd BTU British thermal unit C Celsius cm centimeter s DC direct current DFS distributed file system DHCP dynamic host configuration protocol DLL dynamic link library DNS domain naming system ESD electrostatic discharge EMM enclosure management module ERP enterprise resource planning F Fahrenheit FC Fibre Channel FCAL Fibre Channel arbitrated loop ft feet FTP file transfer protocol g gram s GB g...

Page 94: ... Internet Protocol Kb kilobit s KB kilobyte s KVM Keyboard Video Mouse lb pound s LAN local area network LED light emitting diode LS loop resiliency circuit SCSI enclosure services LVD low voltage differential m meter MB megabyte s MB sec megabyte s per second MHz megahertz MNS Majority Node Set MS WHQL Microsoft Windows Hardware Qualification Labs MSCS Microsoft Cluster Service MSDTC Microsoft Di...

Page 95: ...CI Peripheral Component Interconnect POST power on self test RAID redundant array of independent disks RAM random access memory rpm revolutions per minute SAFTE SCSI accessed fault tolerant enclosures SCSI small computer system interface sec second s SES SCSI enclosure services SMP symmetric multiprocess SNMP Simple Network Management Protocol TCP IP Transmission Control Protocol Internet Protocol...

Page 96: ...100 Abbreviations and Acronyms w w w d e l l c o m s u p p o r t d e l l c o m se500wbk1 book Page 100 Thursday June 16 2005 4 19 PM ...

Page 97: ...le if you need to call Dell for technical assistance If you have more than one cluster complete a copy of the form for each cluster PowerEdge Cluster SE500W Solution Data Form You can attach the following form to the back of each cluster node or rack The system installer may want to use the form to record important information about the hardware on each cluster component Have a copy of the form av...

Page 98: ...or Public Node 1 network adapter 1 Node 1 network adapter 2 Additional Node 1 network adapter s Node 2 network adapter 1 Node 2 network adapter 2 Additional Node 2 network adapter s System Storage 1 Storage 2 Storage 3 Storage 4 SCSI ID Node 1 PERC RAID adapter 1 Node 2 PERC RAID adapter 1 Node 1 PERC RAID adapter 2 Node 2 PERC RAID adapter 2 se500wbk1 book Page 94 Thursday June 16 2005 4 19 PM ...

Page 99: ...ge 1 Storage 2 Storage 3 Storage 4 Service Tag PCI Slot Number Adapter Installed PERC RAID adapter network adapter and so on Use public network private network shared storage internal drives PCI Slot Description PCI slot 1 PCI slot 2 PCI slot 3 PCI slot 4 PCI slot 5 PCI slot 6 PCI slot 7 PCI slot 8 PCI slot 9 PCI slot 10 PCI slot 11 se500wbk1 book Page 95 Thursday June 16 2005 4 19 PM ...

Page 100: ...96 Cluster Data Form w w w d e l l c o m s u p p o r t d e l l c o m se500wbk1 book Page 96 Thursday June 16 2005 4 19 PM ...

Page 101: ...assive 67 using non Dell products 72 cluster disk reformatting 82 cluster group installing applications 53 cluster mode enabling on PERC RAID adapter 44 cluster networks about 57 configuring Windows 2000 cluster networks 49 configuring Windows Server 2003 cluster networks 50 cluster nodes about 58 replacing 80 states and definitions 59 cluster objects about 57 cluster resources about 60 adjusting ...

Page 102: ...s module 42 M Microsoft Cluster Administrator about 55 running on a cluster node 55 Microsoft Knowledge Base articles cabling point to point connections 23 recovering from a corrupt quorum disk 79 modules enclosure management 42 monitor cabling 24 mouse cabling 24 mouse switch box 24 MSCS installing and configuring 48 uninstalling 77 verifying operation 53 N network adapters adding to a cluster no...

Page 103: ...re 49 protecting the cluster 64 recovering from a failure 79 running chkdsk 78 quorum resource about 10 R rebuild operation in Dell OpenManage Array Manager Windows 2000 84 reformatting a cluster disk 82 replacing a cluster enabled PERC RAID Adapter 80 resource creating 65 deleting 66 resource dependencies 62 resource groups 10 resource properties 62 S SCSI ID setting 44 shared storage system conf...

Page 104: ...r 38 upgrading clusters 71 V virtual disks configuring and managing 45 virtual servers 10 volumes using 45 W warranty 16 Windows 2000 Advanced Server installing 30 Windows Server 2003 Enterprise Edition installing 30 se500wbk1 book Page 104 Thursday June 16 2005 4 19 PM ...

Page 105: ...dapter 20 Figure 2 4 Example of Network Cabling Connection 22 Figure 2 5 Power Cabling Example With Three Power Supplies in the Systems 25 Figure 2 6 Power Cabling Example With One Power Supply in the Systems 26 Figure 2 7 Power Cabling Example With Two Power Supplies in the Systems 27 Figure 3 1 Back Panel Module Features and Indicators 40 Figure 3 2 Bus Configuration Switch Modes 41 Figure 3 3 I...

Page 106: ...se500wbk1 book Page 106 Thursday June 16 2005 4 19 PM ...

Page 107: ... Components and Connections 23 Table 3 1 Applications and Hardware Requiring IP Address Assignments 34 Table 3 2 Examples of IP Address Assignments 35 Table 3 3 Split bus Module Modes and Functions 42 Table 5 1 Node States and Definitions 59 Table 5 2 Cluster Resources and Required Dependencies 62 Table 5 3 Resources and Configurable Parameters 63 Table A 1 General Cluster Troubleshooting 87 se500...

Page 108: ...2 se500wbk1 book Page 2 Thursday June 16 2005 4 19 PM ...

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