Dell PowerEdge 700, Installation And Troubleshooting Manual

Page: 48 / 94

Troubleshooting System Memory
Problem
l
Faulty memory module.
l
Faulty system board.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
2. Turn on the system and attached peripherals.
If an error message does not appear, continue to the next step.
If an error message appears, go to step 15 .
3. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide .
If the amount of memory installed matches the system memory setting, go to step 18 .
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Remove the bezel. See " Removing the Bezel ."
6. Lay the system on its right side.
7. Remove the cover. See " Removing the Cover ."
8. Remove the cooling shroud. See " Removing the Cooling Shroud " in "Installing System Options."
9. Reseat the memory modules in their sockets. See " Installing Memory Modules " in "Installing System Options."
10. Install the cooling shroud. See " Installing the Cooling Shroud " in "Installing System Options."
11. Replace the cover. See " Replacing the Cover ."
12. Stand the system upright.
13. Install the bezel. See " Installing the Bezel ."
14. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
15. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide .
If the amount of memory installed does not match the system memory setting, then perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
b. Remove the bezel. See " Removing the Bezel ."
c. Lay the system on its right side.
d. Remove the cover. See " Removing the Cover ."
e. Remove the cooling shroud. See " Removing the Cooling Shroud " in "Installing System Options."
f. Swap the memory module in socket 1 with another of the same capacity. See " Installing Memory Modules " in "Installing System Options."
g. Install the cooling shroud. See " Installing the Cooling Shroud " in "Installing System Options."
h. Replace the cover. See " Replacing the Cover ."
i. Stand the system upright.
j. Install the bezel. See " Installing the Bezel ."
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTE: Several configurations for memory modules exist; see " Memory Module Installation Guidelines " in "Installing System Options."