Checking the Basics
2-5
4.
Plug a lamp that you know works into the electrical outlet.
Does the lamp receive power?
Yes.
The power strip is probably not functioning properly. Use another power
strip.
No.
Go to step 5.
5.
Reconnect the system to the electrical outlet or power strip.
Make sure that all connections fit tightly together.
6.
Turn on the system.
Is the problem resolved?
Yes.
The connections were loose. You have fixed the problem.
No.
Go to step 7.
7.
Is the monitor operating properly?
Yes.
Go to step 8.
No.
Go to “Troubleshooting the Monitor” in Chapter 6.
8.
Is the keyboard operating properly?
Yes.
Go to step 9.
No.
Go to “Troubleshooting the Keyboard” in Chapter 6.
9.
Are the mouse and printer operating properly?
Yes.
Continue with “Look and Listen” found next in this chapter.
No.
Go to “Troubleshooting I/O Ports” in Chapter 6.
/RRNDQG/LVWHQ
Looking at and listening to the system is important in determining the source of a
problem. Look and listen for the indications described in Table 2-1.
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