Dell PowerConnect J-8216, Hardware Manual

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CAUTION: Do not stack switch components. Return individual components
in separate boxes if they do not fit together on one level in the shipping box.
To pack J-EX8200 switch components:
• Place individual components in antistatic bags.
•
Use the original packing materials if they are available. If the original packing materials
are not available, ensure the component is adequately packed to prevent damage
during transit. The packing material you use must be able to support the weight of the
component.
•
Ensure that the components are adequately protected by wrapping them well with
packing materials. Pack the component in an oversized box (if the original box is not
available) with extra packing material around the unit so that the component is
prevented from moving around inside the box.
•
Securely tape the box closed.
•
Write the RMA number on the exterior of the box to ensure proper tracking.
Related
Documentation
Returning Items for Warranty Repair or Credit on page 185
•
•
Parts Inventory (Packing List) for a J-EX8216 Switch on page 101
Packing a Line Card Used in a J-EX8200 Switch
If you are returning a line card to Juniper Networks for repair or replacement, pack it as
described in this topic.
Before you begin packing a line card:
• Ensure that you have taken the necessary precautions to prevent ESD damage (see
“Prevention of Electrostatic Discharge Damage on J-EX Series Switches” on page 230).
•
Ensure that you know how to handle and store the line card (see “Handling and Storing
Line Cards in J-EX8200 Switches” on page 175).
• Retrieve the original shipping carton and packing materials. If you do not have these
materials, contact Dell to learn about approved packing materials. See “Returning
Items for Warranty Repair or Credit” on page 185.
• Obtain an antistatic bag.
CAUTION: Do not stack line cards on top of one another or on top of any
other component. Place each line card separately in an antistatic bag.
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Chapter 15: Getting Help