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XPS 15 9510

External Display Connection Guide

Regulatory Model: P91F
Regulatory Type: P91F002
May 2021
Rev. A00

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Summary of Contents for P91F

Page 1: ...XPS 15 9510 External Display Connection Guide Regulatory Model P91F Regulatory Type P91F002 May 2021 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...ou begin 4 Modes of connection 4 Turn off the computer display 5 Chapter 2 Connect external displays 6 Integrated graphics 6 Chapter 3 Troubleshooting 10 Chapter 4 Getting help and contacting Dell 12 Contents Contents 3 ...

Page 4: ...opriate cables For example use DisplayPort or HDMI cables for 4K and above resolution NOTE USB C or Thunderbolt docking stations can be used to connect external displays to the computer using a single USB C cable while charging the computer For more information about the types of docking stations available from Dell see the knowledge base article 000124295 at www dell com support NOTE USB C adapte...

Page 5: ... Windows search bar type Intel Graphics Command Center and press Enter 2 Accept the Intel Graphics Command Center software licence agreement 3 On the Intel Graphics Command Center window click Display The list of active displays is listed under the Connected Displays section 4 Click the ellipsis in the top right corner of your primary display then click Extend Display 2 5 Click the ellipsis in the...

Page 6: ... When connecting a display using an adapter or docking station it is recommended that you connect the display to the docking station first and then connect the docking station to the USB C port on your computer With the computer display turned on You can connect up to three external displays directly to USB C ports Connect an external display directly to your computer by using a USB C or Thunderbo...

Page 7: ...C to Thunderbolt HDMI DisplayPort adapter With the computer display turned off NOTE Ensure that you turn off your computer s display before connecting the external displays For more information see Turn off the computer display NOTE Connect and configure at least one external display before disabling the computer internal display Connect external displays 7 ...

Page 8: ... the displays to the computer using the docking station Connect three external displays directly to the two Type C ports and the docking station Connect up to four external displays directly to the WD19TB series docking station and than connecting the docking station to the computer 8 Connect external displays ...

Page 9: ...Connect external displays 9 ...

Page 10: ... and on again 8K displays not displaying correctly Question When I connect the 8K display to the computer using a Thunderbolt docking station it disrupts the display of my computer Cause This may be because of a hardware limitation with the Thunderbolt docking station Workaround Connect the 8K display directly to a Thunderbolt port on your computer Power on the display and than turn off the power ...

Page 11: ...s docking station via MFDP port Question When a 4K display is connected to a WD19TB series docking station via Multi Function DisplayPort MFDP USB Type C connection the display cannot reach 4K 60 Hz resolution Cause According to DP Multi Stream Transport MST DSC spec DP stream is controlled during the blanking period and the size of those blanking period gets affected by lot of factors including D...

Page 12: ...r Express Service Code at www dell com support For more information on how to find the Service Tag for your computer see Locate the Service Tag on your computer Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 On the menu bar at the top of the Support page select Support Knowledge Base 3 In the Search field on the Knowledge Base page type the keyword t...

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