background image

Learn about your operating system, 
setting up and using your computer, 
data backup, diagnostics, and so on.

See Me and My Dell at www.dell.com/
support/manuals
.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see 
www.dell.com/contactdell.

NOTE: 

Availability varies by country and product, and some services may not be 

available in your country.

NOTE: 

If you do not have an active internet connection, you can find contact 

information on your purchase invoice, packing slip, bill, or Dell product catalog.

 

Getting help and contacting Dell

87

Summary of Contents for P56F

Page 1: ...XPS 15 Service Manual Regulatory Model P56F Regulatory Type P56F001 ...

Page 2: ...lem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respect...

Page 3: ... 11 Procedure 11 3 Replacing the base cover 14 Procedure 14 4 Removing the battery 15 Prerequisites 15 Procedure 15 5 Replacing the battery 17 Procedure 17 Post requisites 17 6 Removing the hard drive 18 Prerequisites 18 Procedure 18 7 Replacing the hard drive 22 Procedure 22 Post requisites 22 8 Removing the solid state drive half length 23 Prerequisites 23 Procedure 23 3 ...

Page 4: ...tate drive full length 30 Procedure 30 Post requisites 30 12 Removing the speakers 31 Prerequisites 31 Procedure 31 13 Replacing the speakers 33 Procedure 33 Post requisites 33 14 Removing the wireless card 34 Prerequisites 34 Procedure 34 15 Replacing the wireless card 36 Procedure 36 Post requisites 37 16 Removing the fans 38 Prerequisites 38 Procedure 38 17 Replacing the fans 41 4 ...

Page 5: ...the memory modules 46 Prerequisites 46 Procedure 46 21 Replacing the memory modules 48 Procedure 48 Post requisites 49 22 Removing the system board 50 Prerequisites 50 Procedure 51 23 Replacing the system board 54 Procedure 54 Post requisites 55 24 Removing the coin cell battery 56 Prerequisites 56 Procedure 57 25 Replacing the coin cell battery 58 Procedure 58 Post requisites 58 5 ...

Page 6: ...ure 64 29 Replacing the display assembly 68 Procedure 68 Post requisites 68 30 Removing the power adapter port 69 Prerequisites 69 Procedure 69 31 Replacing the power adapter port 71 Procedure 71 Post requisites 71 32 Removing the antenna cover 72 Prerequisites 72 Procedure 72 33 Replacing the antenna cover 74 Procedure 74 Post requisites 74 34 Removing the display hinges 75 6 ...

Page 7: ...quisites 79 Procedure 79 37 Replacing the antenna module 81 Procedure 81 Post requisites 81 38 Removing the palm rest assembly 82 Prerequisites 82 Procedure 82 39 Replacing the palm rest assembly 84 Procedure 84 Post requisites 84 40 Flashing the BIOS 85 41 Getting help and contacting Dell 86 Self help resources 86 Contacting Dell 87 7 ...

Page 8: ...tart screen click or tap the power icon Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnec...

Page 9: ...ance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted me...

Page 10: ...place all screws and ensure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Before working inside you...

Page 11: ...computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Procedure 1 Close the display and turn the computer over 2 Turn the system badge over and place it on the base cover 3 Remove the screws that secure the base cover to the palm rest assembly 2 Removing th...

Page 12: ...1 base cover 2 system badge 3 screws 12 4 Using your fingertips gently pry the base cover off the palm rest assembly Removing the base cover 12 ...

Page 13: ...1 base cover Removing the base cover 13 ...

Page 14: ...nstructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Procedure 1 Place the base cover on the palm rest assembly and snap it into place 2 Replace the screws that secure the base cover to the palm rest assembly 3 Turn the system badge over and snap it into place 4 Turn the compu...

Page 15: ...or more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the base cover Procedure NOTE The images in this document may differ from your computer depending on the configuration you ordered 1 Remove the screws that secure the battery to the palm rest assembly 2 Disconnect the battery cable from the...

Page 16: ...1 battery cable 2 screws 4 3 battery 4 palm rest assembly 4 Turn the computer over open the display and press the power button for five seconds to ground the system board Removing the battery 16 ...

Page 17: ...r working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw holes on the battery with the screw holes on the palm rest assembly 2 Replace the screws that secure the battery to the palm rest assembly 3 Connect the battery cable to the system board Post requisi...

Page 18: ...see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the hard drive a...

Page 19: ...rews 4 2 hard drive cage 3 hard drive assembly 3 Using the pull tab disconnect the hard drive cable from the system board 4 Lift the hard drive assembly off the palm rest assembly Removing the hard drive 19 ...

Page 20: ...1 pull tab 2 hard drive assembly 5 Disconnect the hard drive interposer from the hard drive assembly Removing the hard drive 20 ...

Page 21: ...1 hard drive assembly 2 hard drive interposer 6 Remove the hard drive covers away from the hard drive 1 hard drive covers 2 2 hard drive Removing the hard drive 21 ...

Page 22: ...ON Hard drives are fragile Exercise care when handling the hard drive Topics Procedure Post requisites Procedure 1 Replace the hard drive covers on the hard drive 2 Connect the hard drive interposer to the hard drive assembly 3 Place the hard drive assembly on the palm rest assembly 4 Connect the hard drive cable to the system board 5 Align the screw holes on the hard drive cage with the screw hol...

Page 23: ...ory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screw that secures the solid state d...

Page 24: ...rew 2 solid state drive assembly 3 solid state drive slot 4 system board 3 Remove the screw that secures the solid state drive to the solid state drive bracket Removing the solid state drive half length 24 ...

Page 25: ...1 solid state drive bracket 2 screw 3 solid state drive 4 Lift the solid state drive off the solid state drive bracket Removing the solid state drive half length 25 ...

Page 26: ...ndling the hard drive Topics Procedure Post requisites Procedure 1 Align the screw hole on the solid state drive bracket with the screw hole on the solid state drive 2 Replace the screw that secures the solid state drive to the solid state drive bracket 3 Align the notches on the solid state drive assembly with the tabs in the solid state drive slot 4 Slide the solid state drive assembly at an ang...

Page 27: ...e Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screw that secures the soli...

Page 28: ...1 screw 2 thermal pad 3 solid state drive slot 4 solid state drive 3 Peel the thermal pad off the solid state drive Removing the solid state drive full length 28 ...

Page 29: ...1 thermal pad 2 solid state drive Removing the solid state drive full length 29 ...

Page 30: ...ory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive Topics Procedure Post requisites Procedure 1 Adhere the thermal pad to the solid state drive 2 Slide the solid state drive at an angle into the solid state drive slot 3 Press the other end of the solid state drive down and replace the screw that secures t...

Page 31: ... best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the speaker cable from the system board 2 Note the speaker cable routing and remove the cable from the routing guides 3 Remove the screws that secure the speakers to the palm rest assembly 4 Li...

Page 32: ...1 speaker cable 2 screws 4 3 speakers 2 4 palm rest assembly Removing the speakers 32 ...

Page 33: ... best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Using the alignment posts place the speakers on the palm rest assembly 2 Replace the screws that secure the speakers to the palm rest assembly 3 Route the speaker cables through the routing guides on the palm rest assembly 4 Connect the speaker cable to the sys...

Page 34: ...nce home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure NOTE The images in this document may differ from your computer depending on the configuration you ordered 1 Remove the screw that secures the wireless card bracket to the wireless card 2 Lift the wireless card bracket off the wireless card 3 Discon...

Page 35: ...1 screw 2 wireless card bracket 3 wireless card 4 antenna cables 3 Removing the wireless card 35 ...

Page 36: ...card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot and slide the card into the slot 2 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary blac...

Page 37: ...Post requisites 1 Replace the battery 2 Replace the base cover Replacing the wireless card 37 ...

Page 38: ...mpliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the video fan JFAN_2 to the system board 2 Disconnect the touch screen cable from the system board 3 Peel off the tape that secures the touch screen cable to the video fan JFAN_2 4 Note the routing of the touch screen cable and remove the cable from the routi...

Page 39: ... screws that secure the processor fan JFAN_1 to the system board 8 Note the routing of the display cable and remove the cable from the processor fan JFAN_1 9 Disconnect the processor fan JFAN_1 cable from the system board 10 Lift the processor fan JFAN_1 away from the palm rest assembly Removing the fans 39 ...

Page 40: ...1 routing guide 2 display cable 3 fan cable 4 processor fan JFAN_1 5 screws 2 Removing the fans 40 ...

Page 41: ... on the palm rest assembly 2 Connect the processor fan JFAN_1 cable to the system board 3 Route the display cable through the routing guides on the processor fan JFAN_1 4 Replace the screws that secure the processor fan JFAN_1 to the system board 5 Align the screw holes on the video fan JFAN_2 with the screw holes on the palm rest assembly 6 Connect the video fan JFAN_2 cable to the system board 7...

Page 42: ...Post requisites 1 Replace the battery 2 Replace the base cover Replacing the fans 42 ...

Page 43: ...ring normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure NOTE The images in this doc...

Page 44: ...1 heat sink assembly 2 screws 6 Removing the heat sink assembly 44 ...

Page 45: ...ignment of the heat sink can damage the system board and processor NOTE The original thermal grease can be reused if the original system board and fan are reinstalled together If either the system board or the fan is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Topics Procedure Post requisites Procedure 1 Align the screw holes on the heat sink as...

Page 46: ...working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Using your fingertips spread apart the securing clips on each end of the memory module slot until the memory module pops up 2 Slide and remove the memory module...

Page 47: ...1 memory module 2 securing clips 2 3 memory module slot Removing the memory modules 47 ...

Page 48: ...our computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle and gently press the memory module down until it clicks into place NOTE If you do not hear the cli...

Page 49: ...1 memory module 2 notch 3 tab 4 memory module slot 5 securing clips Post requisites 1 Replace the battery 2 Replace the base cover Replacing the memory modules 49 ...

Page 50: ...program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system boar...

Page 51: ...solid state drive bracket to access the display cable 3 Disconnect the display cable from the system board 1 display cable bracket 2 screw 3 display cable 4 Disconnect the power adapter port cable speaker cable keyboard control board cable touch pad cable and touch screen cable from the system board Removing the system board 51 ...

Page 52: ...cable 3 keyboard control board cable 4 touch pad cable 5 touch screen cable optional 5 Remove the screws that secure the system board to the palm rest assembly 6 Lift the system board off the palm rest assembly Removing the system board 52 ...

Page 53: ...1 system board 2 screws 5 3 palm rest assembly Removing the system board 53 ...

Page 54: ...the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Topics Procedure Post requisites Procedure 1 Align the screw holes on the system board with the screw holes on the palm rest assembly 2 Replace the screws that secure the system board to the palm rest assembly 3 Connect the power ada...

Page 55: ...he heat sink assembly 3 Replace the fans 4 Replace the solid state drive half length 5 Replace the solid state drive full length 6 Replace the hard drive 7 Replace the wireless card 8 Replace the battery 9 Replace the base cover Replacing the system board 55 ...

Page 56: ...gulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Remove the hard drive 5 Remove the solid state drive half length 6...

Page 57: ...er 2 Disconnect the coin cell battery cable from the system board 3 Note the location of the coin cell battery and pry it off the system board 1 coin cell battery 2 coin cell battery cable 3 system board Removing the coin cell battery 57 ...

Page 58: ... www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the system board 3 Turn the system board over Post requisites 1 Replace the system board 2 Replace the memory modules 3 Replace the heat sink assembly 4 Replace the fans 5 Replace the solid state drive half length 6 Replace the s...

Page 59: ...ore safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the hard drive 4 Remove the system board Procedure 1 Lift the latches and disconnect the keyboard cable and keyboard backlight cable from the keyboard controls board 2 Peel off the Mylar to access ...

Page 60: ...Mylar 2 keyboard cable 3 latches 2 4 keyboard backlight cable 3 Remove the screws that secure the keyboard to the palm rest assembly 4 Lift the keyboard off the palm rest assembly Removing the keyboard 60 ...

Page 61: ...1 screws 31 2 keyboard 3 palm rest assembly 5 Peel off the Mylar from the keyboard 1 mylar 2 keyboard Removing the keyboard 61 ...

Page 62: ...1 keyboard Removing the keyboard 62 ...

Page 63: ...egulatory_compliance Topics Procedure Post requisites Procedure 1 Adhere the Mylar to the keyboard 2 Align the screw holes on the keyboard with the screw holes on the palm rest assembly 3 Replace the screws that secure the keyboard to the palm rest assembly 4 Adhere the Mylar to the screws that secure the keyboard to the palm rest assembly 5 Connect the keyboard cable and keyboard backlight cable ...

Page 64: ...fety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card Procedure 1 Remove the screw that secures the display cable bracket to the system board 2 Disconnect the touch screen cable and display cable from the system board 3 Peel off the tape a...

Page 65: ... at an angle of 90 degrees 5 Rotate the computer and place it on the edge of the table in a position that allows access to the screws on the display hinges 6 Remove the screws that secure the display hinges to the palm rest assembly 7 Carefully lift the display assembly from the palm rest assembly Removing the display assembly 65 ...

Page 66: ...1 palm rest assembly 2 screws 6 3 display hinges 2 4 display assembly 8 Carefully place the display assembly on a clean flat surface Removing the display assembly 66 ...

Page 67: ...1 display assembly Removing the display assembly 67 ...

Page 68: ...ure 1 Place the palm rest assembly at the edge of the table with the speakers facing away from the edge 2 Align the screw holes on the palm rest assembly with the screw holes on the display hinges 3 Replace the screws that secure the display hinges to the palm rest assembly 4 Adhere the tape and route the touch screen cable through the routing guides on the fan 5 Connect the touch screen cable and...

Page 69: ...r more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the screw that secures the power adapter port to the palm rest assembly 3 Lift the power a...

Page 70: ...1 screw 2 power adapter port 3 power adapter port cable Removing the power adapter port 70 ...

Page 71: ...tory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Place the power adapter port into the slot on the palm rest assembly 2 Route the power adapter port cable through its routing guides on the palm rest assembly 3 Replace the screw that secures the power adapter port to the palm rest assembly 4 Connect the power adapter port cable to the syst...

Page 72: ... computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Remove the display assembly Procedure 1 Carefully turn the display hinges at an angle 32 Removing th...

Page 73: ...1 display assembly 2 display hinges 2 2 Slide and lift the antenna cover away from the display assembly 1 display assembly 2 antenna cover Removing the antenna cover 73 ...

Page 74: ...ns in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Replace the antenna cover on the display assembly 2 Turn the display hinges to the normal position Post requisites 1 Replace the display assembly 2 Replace the wireless card 3 Replace the battery 4 Replace...

Page 75: ...mputer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites NOTE These instructions are applicable only for laptops with a non touchscreen display 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Remove the display assembly 5 Remove the antenna cover Procedure 1 Peel off th...

Page 76: ...1 tape 2 display hinges 2 2 Remove the screws that secure the display hinges to the display assembly 3 Carefully lift the display hinges off the display assembly Removing the display hinges 76 ...

Page 77: ...1 screws 6 2 display hinges 2 Removing the display hinges 77 ...

Page 78: ...ices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw holes on the display hinges with the screw holes on the display assembly 2 Replace the screws that secure the display hinges to the display assembly 3 Adhere the tape to the display hinges Post requisites 1 Replace the antenna cover 2 Replace the display a...

Page 79: ... page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites NOTE These instructions are applicable only for laptops with a non touchscreen display 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Remove the display assembly 5 Remove the antenna cover 6 Remove the display hinges Procedure 1 Peel the tape that covers the antenna cables 2 Remove t...

Page 80: ...1 tape 2 antenna cable 3 screws 4 4 antenna module 5 display assembly Removing the antenna module 80 ...

Page 81: ...atory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw holes on the antenna module with the screw holes on the display assembly 2 Replace the screws that secure the antenna module to the display assembly 3 Adhere the tape that covers the antenna cable Post requisites 1 Replace the display hinges 2 Replace the antenna cover 3 Re...

Page 82: ...w dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the memory modules 4 Follow the procedure from step 1 to step 4 in Removing the hard drive 5 Remove the wireless card 6 Remove the speakers 7 Remove the heat sink assembly 8 Remove the fans 9 Remove the display assembly 10 Remove the power adapter port 11 Remove the s...

Page 83: ...1 palm rest assembly Removing the palm rest assembly 83 ...

Page 84: ...ge at www dell com regulatory_compliance Topics Procedure Post requisites Procedure Place the palm rest assembly on a clean and flat surface Post requisites 1 Replace the keyboard 2 Replace the system board 3 Replace the power adapter port 4 Replace the display assembly 5 Replace the fans 6 Replace the heat sink assembly 7 Replace the speakers 8 Replace the wireless card 9 Follow the procedure fro...

Page 85: ...he Service Tag use the auto detect feature or manually browse for your computer model 4 Click or tap Drivers downloads 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click or tap Download File to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update file 9 ...

Page 86: ... Windows 8 1 Help Tips app Accessing help in Windows 8 Windows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Accessing help in Windows 7 Click Start Help and Support Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers soft...

Page 87: ... Dell for sales technical support or customer service issues see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Getting help and contacting Dell 87 ...

Reviews: