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Service Manual–P2422HEb/ P2422HEc  

 

 

 

Version: 01 

 

Date:2022/03/11 

 

 

Summary of Contents for P2422HEb

Page 1: ... 1 Service Manual P2422HEb P2422HEc Version 01 Date 2022 03 11 ...

Page 2: ...9 5 Disassembly and Assembly Procedures P2422HEb 10 5 1 Disassembly SOP P2422HEb 10 5 2 Assembly SOP P2422HEb 13 6 Exploded view diagram with list of items P2422HEc 16 7 Wiring connectivity diagram P2422HEc 18 8 Disassembly and Assembly Procedures P2422HEc 19 8 1 Disassembly Procedures P2422HEc 19 8 2 Assembly Procedures P2422HEc 22 9 How to connect and disconnect power cable connectivity cable 24...

Page 3: ...or place equipment so close together that it is subject to recalculated or preheated air NOTE Review the weight limits referenced in your computer documentation before placing a monitor or other devices on top of your computer Ensure that nothing rests on your equipment s cables and that the cables are not located where they can be stepped on or tripped over Ensure that all cables are connected to...

Page 4: ...omponents inside your equipment Under certain conditions ESD may build up on your body or an object such as a peripheral and then discharge into another object such as your computer To prevent ESD damage you should discharge static electricity from your body before you interact with any of your equipment s internal electronic components such as a memory module You can protect against ESD by touchi...

Page 5: ...as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Be sure to grasp the plug not the cable when disconnecting equipment from an electric socket If your equipment uses an AC adapter Use only the Dell provided AC adapter approved for use with this device Use of another AC adapter may cause a fire or explo...

Page 6: ... 6 2 Check Label behind monitor 2 1 P2422HEb Please follow Instruction for P2422HEb 2 2 P2422HEc Please follow instruction for P2422HEc start from section 6 P2422HEb P2422HEc ...

Page 7: ... 3 Panel 1 4 PCBA USB BD 1 5 MYLAR PWR BD 1 6 PCBA LEDDRV BD 1 7 PCBA SPS BD 1 8 PCBA I F BD 1 9 ASSY SHD 1 10 MYLAR USB SIDE 1 11 PCBA CTRL BD 1 12 ASSY RC 1 13 ASSY STAND CLMN 1 14 ASSY STAND BASE 1 15 Power cable 1 See NOTE 16 DisplayPort to DisplayPort cable 1 See NOTE 17 USB Type C cable 1 See NOTE 17 16 15 1 2 4 5 6 3 8 7 9 10 11 12 13 14 ...

Page 8: ...ps www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right corner of the page 3 Click Contact Us next to the country dropdown 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Page 9: ... 9 4 Wiring connectivity diagram P2422HEb Wire1 FFC 1 FFC 2 Wire3 Wire2 ...

Page 10: ...he area for material 3 Prepare the implement equipment materials as bellow 1 Working table 2 Philips head screwdriver 3 Gloves 4 Cleaning cloth 5 ESD protection Item Picture Operation Tool Notes 1 To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 2 1 Unlock 4 RC screws 2 Disassemble Rear Cover ...

Page 11: ...HD 2 Pull out USB FFC from I F BD Philips head screw driver Torsion of screw 4 5 0 5kgf 5 1 Pull out Backlight Wire from LED Driver BD 2 Disassemble Main SHD from Middle Frame 3 Tear off a conductive tape and a yellow tape from LVDS cable 4 Pull out LVDS cable and take off Main SHD from panel ...

Page 12: ...ble Mylar from Main SHD 2 Unlock 8 PCB screws Philips head screwdriver Torsion of PCB screw 8 5 1kgf 7 1 Disassemble I F BD SPS BD LED Driver BD from Main SHD 2 Pull out all cables from I F BD SPS BD and LED Driver BD ...

Page 13: ...ools Notes 1 1 Insert SPS BD to LED Driver BD wire into SPS BD 2 Insert SPS BD to I F BD wire into SPS BD 3 Assemble SPS BD in Main SHD 4 Insert the LVDS cable into I F BD 5 Insert SPS BD to I F BD wire into I F BD and assemble I F BD in Main SHD 6 Insert SPS BD to LED Driver BD wire to LED Driver BD and assemble LED Driver BD in Main SHD 7 Lock 8 PCB screws Philips head screwdriver Torsion of PCB...

Page 14: ...nel 2 Paste 1 yellow tape and a conductive tape to fix FFC 3 Assemble Main SHD to Middle Frame 4 Insert Backlight Wire into LED Driver BD and paste 1 tape to fix wire 4 1 Insert USB FFC to USB BD and I F BD 2 Assemble mylar to Main SHD ...

Page 15: ...Assemble Stand a Insert the stand base blocks fully into the stand slot b Lift the screw handle and turn the screw clockwise c After fully tightening the screw fold the screw handle flat within the recess 7 1 Attach the stand assembly to the display a Fit the two tabs on the upper part of the stand to the groove on the back of the display b Press the stand down till it snaps into place 4 1 1 2 3 3...

Page 16: ... 16 6 Exploded view diagram with list of items P2422HEc 33 34 35 ...

Page 17: ...for you No Description Q ty Remark 1 TRIM 1 For EMEA Only not for other regions 2 DECO PLATE tape 1 3 DECO PLATE 1 4 DECO PLATE sponge 1 5 MIDDLE FRAME 1 6 SIDE USB BOARD 1 7 Screw Q3 3 8 LENS 1 9 LED BOARD 1 10 Screw Q2 4 11 BKT SPEAKER 2 12 PANEL 1 13 Screw Q3 M3 3L 15 14 Screw Q3 M3 6L 10 15 Screw M4 1 16 PWD MYLAR 1 17 CONVERTER BOARD 1 18 MAINBOARD 1 19 PWD MYLAR TOP 1 20 MAINFRAME 1 21 SLIDE...

Page 18: ... 18 7 Wiring connectivity diagram P2422HEc ...

Page 19: ... size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed Tool Description Screwdriver Phillip head Hexagonal head Penknife 8 1 Disassembly Procedures P2422HEc Step Figure Tool Remark Remove the Base ass y Push the button and pull out the stand Note Put the monitor on a flat soft and clean s...

Page 20: ...ver Take scraper insert the bezel bottom site Disconnect the cables Remove the connectors and tapes Remove the mainframe Unscrew the 4 screws on the mainframe and 1 screw on the usb board remove the mylar on the power board ...

Page 21: ... 21 Remove the mainboard and power board Unscrew the screws on the boards Mainboard and power board Remove the middle frame Unscrew the screws on the middle frame panel ...

Page 22: ...re Tool Remark Assemble the middle frame screw the screws on the middle frame Assemble mainboard and power board Tighten the screws on the board assemble the mylar on the power board screw the 4 screws on the mainframe and 1 screw on the usb board ...

Page 23: ...3 connect the cables Connect all connectors and tapes Tighten the screw on the board Assemble the rear cover Tighten the 4 screws by the Philips head Screwdriver Torque 6 1kgf cm Assemble the stand ass y ...

Page 24: ...ity cable WARNING To change power cable connectivity cable switch off power before unplugging the cable and replugging in required cable Connect disconnecting the DisplayPort cable and Power cable Connecting disconnecting the USB Type C cable and Power cable ...

Page 25: ... 25 Connecting disconnecting the HDMI cable optional and Power cable Connecting disconnecting the RJ45 cable optional and Power cable ...

Page 26: ... 26 10 Trouble shooting instructions ...

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