Troubleshooting:Dell P2211H/P2311H Flat Panel Monitor User's Guide
file:///S|/SSA_Proposal/P2211_P2311/solve.htm[7/13/2011 12:17:59 PM]
the device directly to the computer system.
High Speed USB 2.0 interface
High Speed USB 2.0
Check that your computer is USB 2.0-capable.
is slow.
peripherals working slowly or
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB
not working at all
port is used.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.
Dell™ Soundbar Problems
Common Symptoms
What You Experience
Possible Solutions
No Sound
No power to Soundbar - the
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
power indicator is off
the power indicator (Blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
No Sound
Soundbar has power - power
Plug the audio line-in cable into the computer's audio out jack.
indicator is on
Set all Windows volume controls to their maximum
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Computer's sound card is used
Clear any obstructions between the Soundbar and the user.
as the audio source
Confirm that the audio line-in plug is completely inserted into the jack of the sound
card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Other audio source is used
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Unbalanced Sound Output
Sound from only one side of
Clear any obstructions between the Soundbar and the user.
Soundbar
Confirm that the audio line-in plug is completely inserted into the jack of the sound card
or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume
Volume is too low
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
Back to Contents Page
