Dell OptiPlex GX60 System User'S Manual Download Page 44

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Getting Help

Dell™ OptiPlex™ GX60 Systems User's Guide

Technical Assistance

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets.

Complete the procedures in "

Solving Problems

Run the

Dell Diagnostics

Make a copy of the

Diagnostics Checklist

, and fill it out.

Use Dell's extensive suite of online services available at Dell Support (

support.dell.com)

for help with installation and troubleshooting procedures.

If the preceding steps have not resolved the problem, contact Dell.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If
you do not have an Express Service Code, open the

Dell Accessories

folder, double-click the

Express Service Code

icon, and follow the directions.

Online Services

You can access Dell Support at

support.dell.com

. Select your region on the

WELCOME TO DELL SUPPORT

page, and fill in the requested details to access

help tools and information.

World Wide Web

www.dell.com/

www.dell.com/ap/

(Asian/Pacific countries only)

www.euro.dell.com

(Europe only)

www.dell.com/la/

(Latin American countries)

www.dell.ca

(Canada only)

Anonymous file transfer protocol (FTP)

NOTE:

Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures.

NOTE:

Dell's Express Service Code system may not be available in all countries.

NOTE:

Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for

information on availability.

Summary of Contents for OptiPlex GX60

Page 1: ...l Memory l PCI Cards and Serial Port Adapters l Power Supply l Processor l System Board l Telephony Applications Programming Interface TAPI l Closing the Computer Cover Small Desktop Computer About Your Computer l Front View l Back View l Inside Your Computer l Attaching and Removing the Computer Stand Adding and Removing Parts l Before You Begin l Opening the Computer Cover l Battery l Chassis In...

Page 2: ...rks of Novell Inc As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Models DHS DHP and DHM No...

Page 3: ...Back to Contents Page Additional Information Dell OptiPlex GX60 Systems User s Guide Back to Contents Page ...

Page 4: ...t you use the Microsoft Windows XP Service Pack 1 SP1 operating system because Windows XP is optimized to take advantage of Hyper Threading technology While many programs can benefit from Hyper Threading some programs have not been optimized for Hyper Threading and may require an update from the software manufacturer Contact the software manufacturer for updates and information about using Hyper T...

Page 5: ...ivated make resources available You must restart the computer to effect the changes Manageability Alert Standard Format ASF is a DMTF management standard that specifies pre operating system or operating system absent alerting techniques It is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep state or the system is powered down ASF is d...

Page 6: ...t Cleared The computer chassis has been opened or the chassis intrusion alert has been cleared BIOS Corrupt BIOS Corrupt BIOS Cleared The BIOS has been corrupted or the BIOS corruption has been resolved Boot Failure to Boot to BIOS The BIOS did not complete loading upon initiation Password System Password Violation The system password is invalid alert occurs after three failed attempts CPU CPU DOA...

Page 7: ...new system password You can use up to 32 characters To erase a character when entering your password press Backspace or the left arrow key The password is not case sensitive Certain key combinations are not valid If you enter one of these combinations the computer emits a beep As you press each character key or the spacebar for a blank space a placeholder appears in the field 4 Press Enter If the ...

Page 8: ...isting system password 5 Confirm that Not Enabled is displayed for the System Password option If Not Enabled is displayed the system password is deleted If Not Enabled is not displayed press Alt b to restart the computer and then repeat steps 3 through 5 To assign a new password follow the procedure in Assigning a System Password 6 Exit system setup Setup Password Option Settings l Enabled Does no...

Page 9: ...p password 1 Enter system setup 2 Type the setup password at the prompt 3 Highlight Setup Password and press the left or right arrow key to delete the existing setup password The setting changes to Not Enabled To assign a new setup password perform the steps in Assigning a System Password 4 Exit system setup Disabling a Forgotten Password and Setting a New Password 1 Open the computer cover 2 Remo...

Page 10: ...esumes where the computer left off when it entered the hibernation state This state is not supported by Windows NT 4 0 CAUTION Before you open the computer cover follow the safety instructions NOTICE To turn off your computer perform an orderly computer shutdown when possible Action Results Computer Turned On and ACPI Enabled Computer in Standby Mode Computer Turned Off Press power button Computer...

Page 11: ...ollowing alert message displays during the boot routine at the next computer start up Alert Cover was previously removed To reset the Detected setting enter system setup In the Chassis Intrusion option press the left or right arrow key to select Reset and then choose Enabled Enabled Silent or Disabled l Enabled Silent default If the computer cover is opened the setting changes to Detected No alert...

Page 12: ...tup 1 Turn on or restart your computer 2 When Press F2 to Enter Setup appears in the upper right corner of the screen press F2 immediately If you wait too long and the Microsoft Windows logo appears continue to wait until you see the Windows desktop then shut down your computer and try again System Setup Screens System setup screens display current configuration information for your computer Infor...

Page 13: ...ong and the Windows logo appears continue to wait until you see the Windows desktop then shut down your computer and try again 1 Turn on or restart your computer 2 When F2 Setup F12 Boot Menu appears in the upper right corner of the screen press F12 The Boot Device Menu appears listing all available boot devices Each device has a number next to it 3 At the bottom of the menu enter the number of th...

Page 14: ...ive Configuration l Diskette Drive A Type of floppy drive s installed in the computer With the standard cabling configuration Diskette Drive A the boot floppy drive is the 3 5 inch floppy drive installed in the top externally accessible drive bay The two options are 3 5 Inch 1 44 MB and Not Installed Tape drives are not reflected in the Diskette Drive A option For example if a single floppy drive ...

Page 15: ...on according to the type of device connected to the parallel connector To determine the correct mode to use see the documentation that came with the device I O Address settings are 378h default 278h or 3BCh The settings are not available when Mode is set to Off NOTE You cannot set the parallel connector to 3BCh if Mode is set to EPP DMA Channel appears only when Mode is set to ECP Settings are DMA...

Page 16: ... press F12 immediately If you wait too long and the Microsoft Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer through the Start menu and try again 3 When the boot device list appears highlight Boot to Utility Partition and press Enter 4 When the Dell Diagnostics Main Menu appears select the test you want to run Starting the Dell Diagnostics From...

Page 17: ...tton and click Control Panel 2 Under Pick a Category click Performance and Maintenance 3 Click System NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag Option Function Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run...

Page 18: ...s your computer s hardware and operating system and then displays a list of device drivers for your system configuration 5 Click the appropriate driver and follow the instructions to download the driver for your computer To view a list of all available drivers for your computer click Drivers in the Topic drop down menu To access the help files on the Drivers and Utilities CD click the question mar...

Page 19: ...y last restoration and click Next 3 Click Next The System Restore screen appears and the computer restarts 4 After the computer restarts click OK Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled 1 Click the Start button and click Control Panel 2 Click Performance ...

Page 20: ... Windows XP press Esc to select that option 5 Press Enter to select the highlighted partition recommended and follow the instructions on the screen The Windows XP Setup screen appears and the operating system begins to copy files and install the devices The computer automatically restarts multiple times NOTICE Before performing the installation back up all data files on your primary hard drive For...

Page 21: ...d Utilities CD 20 Reinstall your virus protection software Reinstalling Microsoft Windows 2000 Before You Begin To reinstall Windows 2000 you need the following items l Dell Operating System CD l Dell Drivers and Utilities CD l Product Key Product ID Number Reinstalling Windows 2000 To reinstall Windows 2000 perform all the steps in the following section in the order in which they are listed The r...

Page 22: ...r name and organization in the Personalize Your Software window and click Next 8 Enter the Windows product key which is printed on the Microsoft label on your computer and click Next 9 When the Computer Name and Administrator Password window appears enter a name for your computer and a password if desired Then click Next 10 Enter the date and time in the Date and Time Settings window and click Nex...

Page 23: ...ning Windows 2000 1 Click the Start button point to Settings and click Control Panel 2 In the Control Panel window double click System 3 Click the Hardware tab 4 Click Device Manager 5 Click View and then click Resources by connection 6 Double click Interrupt request IRQ to view the IRQ assignments Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if th...

Page 24: ...lectrical outlet In this case you must enter system setup and reset the configuration options 1 If you have not already done so make a copy of your configuration information found in system setup see System Setup 2 Follow the procedures in Before You Begin 3 Locate the battery socket labeled BATTERY see System Board Components 4 Remove the battery by carefully prying it out of its socket with your...

Page 25: ...ously removed 9 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent 10 Enter system setup and restore the settings you recorded in step 1 11 Properly dispose of the old battery Back to Contents Page NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer NOTE If a setup password has been assign...

Page 26: ... any of the procedures in this section follow the safety instructions NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a...

Page 27: ......

Page 28: ...intrusion switch cable from the control panel on the front of the computer Note the routing of the chassis intrusion cable as you remove it from the chassis Chassis hooks may hold the cable in place inside the chassis 3 Slide the chassis intrusion switch out of its slot and remove the switch and its attached cable from the computer Small Form Factor Computer Small Desktop Computer CAUTION Before y...

Page 29: ...stem setup by pressing F2 when the computer starts 2 Under the System Security tab reset the Chassis Intrusion option by pressing the left or right arrow key to select Reset Change the setting to Enabled Enabled Silent or Disabled NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer NOTE The default is Enabled Silent NOTE If a setup p...

Page 30: ...3 Press Alt b to restart the computer and implement your changes Back to Contents Page ...

Page 31: ...propyl alcohol 5 Recenter the rollers in their channels if they are misaligned Ensure that fluff from the swab is not left on the rollers 6 Replace the ball and retainer ring and turn the retainer ring clockwise until it clicks into place Floppy Drive Clean your floppy drive using a commercially available cleaning kit These kits contain pretreated floppy disks to remove contaminants that accumulat...

Page 32: ...ubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are safe to use on DVDs Back to Contents Page NOTICE To prevent damaging the surface do not wipe in a circular motion around the disc ...

Page 33: ...res in Before You Begin 2 Using a flat blade screwdriver release the four tabs from the inside of the computer and remove the computer cover from the computer CAUTION Before you begin any of the procedures in this section follow the steps in the safety instructions 1 tabs 2 on each side 2 computer 3 computer cover 1 metal control panel shield 2 screw ...

Page 34: ...ift the panel away from the computer Small Mini Tower Computer 1 Follow the procedures in Before You Begin 2 To remove the top and bottom panels of the computer remove any installed CD drives and release all the tabs on each panel 3 To prepare the computer cover for removal release the three computer cover tabs one tab is located by the CD drive and two tabs are located by the I O panel 1 computer...

Page 35: ...ol panel shield 2 Replace the computer cover Ensure that the two metal hooks and tabs are securely in place To help replace the computer cover remove the accent door and front mask from the computer cover a Remove the front mask by releasing the tabs on the inside of the computer cover b Remove the accent door by pressing the middle of the door while you lift away the sides of the door NOTE To rel...

Page 36: ...in position 4 To replace the front mask and accent door press them into position Small Desktop Computer Follow the steps in the Removing the Control Panel procedure in the reverse order ensuring that all tabs are secure Small Mini Tower Computer 1 accent door 2 front mask 1 metal hooks 2 ...

Page 37: ...Follow the steps in the Removing the Control Panel procedure in the reverse order ensuring that all tabs are secure Back to Contents Page ...

Page 38: ...4 Connect your computer and devices to electrical outlets and turn them on After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 5 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent Back to Contents Page CAUTION Be...

Page 39: ...Back to Contents Page Documentation for Your Computer Dell OptiPlex GX60 Systems User s Guide Back to Contents Page ...

Page 40: ... Ensure that your feet are resting flat on the floor l When sitting make sure the weight of your legs is on your feet and not on the front of your chair seat Adjust your chair s height or use a footrest if necessary to maintain proper posture l Vary your work activities Try to organize your work so that you do not have to type for extended periods of time When you stop typing try to do things that...

Page 41: ...l Organization for Standardization ISO ISO 9241 Ergonomics requirements for office work with visual display terminals VDTs Geneva Switzerland International Organization for Standardization 1992 Back to Contents Page ...

Page 42: ...click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions on the screen l Service Tag and Express Service Code l Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on your computer l Use the Service Tag to identify your computer when you use support dell com or contact technical support l Enter the Express Service C...

Page 43: ...ng System CD The operating system is already installed on your computer To reinstall your operating system use the Operating System CD After you reinstall your operating system use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer ...

Page 44: ...tem enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions Online Services You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to acce...

Page 45: ...ervice is available 24 hours a day 7 days a week You can also access this service through the technical support service For the telephone number to call see the contact numbers for your region Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for ...

Page 46: ...er cables software floppy disks guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missin...

Page 47: ...partment Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Website www dell com ar Tech Support and Customer Care toll free 0 800 444 0733 Sales 0 810 444 3355 Tech Support Fa...

Page 48: ... bus government toll free 1 800 387 5757 Sales Home Sales Small Business toll free 1 800 387 5752 Sales med large bus government toll free 1 800 387 5755 Spare Parts Sales Extended Service Sales 1 866 440 3355 Cayman Islands General Support 1 800 805 7541 Chile Santiago Country Code 56 City Code 2 Sales Customer Support and Technical Support toll free 1230 020 4823 China Xiamen Country Code 86 Cit...

Page 49: ...tional Customer Care 09 253 313 38 Home Small Business Customer Care 09 693 791 94 Fax 09 253 313 99 Switchboard 09 253 313 00 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switch...

Page 50: ... 4444 Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica Ge...

Page 51: ...les toll free 0800 581 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Technical Support toll free 1 800 888 298 Customer Service 04 633 4949 Transaction Sales toll free 1 800 888 202 Corporate Sales toll free 1 800 888 213 Mexico International Access Code 00 Country Code 52 Customer Technical Support 001 877 384 8979 or 001 877 269 3383 Sales 50 81 8800 or 01 800 888 3355...

Page 52: ...n Desk Fax 57 95 998 Switchboard 57 95 999 Portugal International Access Code 00 Country Code 351 Website support euro dell com E mail support euro dell com pt en emaildell Technical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 87...

Page 53: ...Care Corporate 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Taiwan International Access Code 002 Country Code 886 Technical Support portable and desktop computers toll free 00801 86 1011 Technical Support servers toll free 0080 60 1256 Transaction Sales toll free 0080 651 228 or 0800 33 556 Corporate Sales toll free 0080 651 227 or 0800 33 555 Thailand International Access Code 001 Cou...

Page 54: ...s DPA toll free 1 800 283 2210 Business Customer Service and Technical Support toll free 1 800 822 8965 Employee Purchase Program EPP Customers toll free 1 800 695 8133 Projectors Technical Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 234 1490 Dell ...

Page 55: ...se to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or bootable disk available bootable disk A disk that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable disk or bootable CD available bps bits per second The standard unit for measu...

Page 56: ...ital video display DVI Adapter The DVI adapter working with the integrated graphics controller on your system provides a DVI port for your computer The DVI port provides a direct digital connection to a digital display such as a digital flat panel display Operating system control of the DVI adapter is handled through the integrated graphics driver s user interface which is located under the Contro...

Page 57: ...ach device connection must be assigned an IRQ For example the first serial port in your computer is typically assigned to IRQ4 Although two devices can share the same IRQ assignment you cannot operate both devices simultaneously K KB kilobyte A unit of data that equals 1 024 bytes but is often referred to as 1 000 bytes keyboard shortcut A command requiring you to press multiple keys at the same t...

Page 58: ...er of pixels up and down Plug and Play An industry standard specification that makes it easier to add devices to your computer Plug and Play provides automatic installation and configuration and compatibility with existing hardware processor The primary computational chip inside the computer As the brains of the computer this chip controls the interpretation and execution of arithmetic and logic f...

Page 59: ...ng when there is no electrical power UPS systems typically provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer USB Universal Serial Bus A hardware interface for a low speed device such as a USB compatible keyboard mouse joystick scanner set of speakers or printer Devices are plugged dir...

Page 60: ...me extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks called Zip disks Zip disks are slightly larger than regular floppy disks about twice as thick and they hold up to 100 MB ...

Page 61: ... I O panel from the computer Small Desktop Computer 1 Disconnect the hard drive data cable 2 Disconnect the control panel cable from the control panel connector on the I O panel Disconnect the I O cable from the I O panel Note the routing of the control panel cable as you remove it from the computer so that you can replace it correctly 3 Remove all cables that are connected to the I O panel such a...

Page 62: ...e computer so that you can replace it correctly 2 Remove all cables that are connected to the I O panel such as the chassis intrusion switch and internal speaker cables 1 I O cable 4 mounting screw 2 control panel cable 5 chassis intrusion switch cable 3 front audio cable 6 internal speaker cable 1 internal speaker cable 4 control panel cable 2 chassis intrusion switch cable 5 front audio cable 3 ...

Page 63: ... cover remove the mounting screw that secures the I O panel to the chassis 4 Remove the I O panel from the chassis Replacing the I O Panel To replace the I O panel follow the removal procedures in reverse Back to Contents Page ...

Page 64: ...closest to the processor before you install modules in the other connector s l The actual speed of the SDRAM memory channel will depend on the speed of the processor s front side bus Installing Memory 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the memory module connector NOTICE Before you install new memory modules download the most recent BIOS for you...

Page 65: ...ch the computer stand if it is used 7 Connect your computer and devices to electrical outlets and turn them on 1 memory connector closest to processor 2 securing clips 2 3 connector 1 cutouts 2 2 memory module 3 notch 4 crossbar NOTICE To avoid damage to the memory module press the module straight down into the connector while you apply equal force to each end of the module NOTICE To connect a net...

Page 66: ...r cover and check the installed memory modules to ensure that they are seated properly in their sockets Then repeat steps 5 6 and 7 12 When the System Memory total is correct press Esc to exit system setup 13 Run the Dell Diagnostics to verify that the memory modules are operating properly Removing Memory 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the ...

Page 67: ... properly when you replace them to prevent their being pinched or crimped 3 Press the release button located on the floor of the computer frame 4 Slide the power supply toward the front of the computer approximately 1 inch 5 Lift the power supply up and out of the computer Small Desktop Computer NOTICE To prevent static damage to components inside your computer discharge static electricity from yo...

Page 68: ...toward the front of the computer approximately 1 inch 6 Lift the power supply up and out of the computer Small Mini Tower Computer 1 Follow the procedures in Before You Begin 2 Disconnect the DC power cables from the system board and the drives Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives You must route these ...

Page 69: ...puter reattach the power cables to the side of the hard drive and replace the expansion card cage 6 Run the cables underneath the clips and press the clips to close them over the cables 7 Close the computer cover 8 Attach the computer stand if it is used 9 Connect your computer and devices to electrical outlets and turn them on DC Power Connectors Small Form Factor Power Supply DC Connector Pin As...

Page 70: ... Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 COM Black 4 5 VDC Red 5 COM Black 6 5 VDC Red 7 COM Black 8 POK Gray 9 5 VFP Purple 10 12 VDC Yellow 11 3 3 VDC Orange 12 12 VDC Blue 13 COM Black 14 PS ON Green 15 COM Black 16 COM Black 17 COM Black 18 N C N C 19 5 VDC Red 20 5 VDC Red Use 22 AWG wire instead of 18 AWG wire ...

Page 71: ...nector Pin Assignments Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 12 VDC Yellow 2 COM Black 3 COM Black 4 5 VDC Red Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 COM Black 3 COM Black 4 12 VDC Yellow ...

Page 72: ... Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 COM Black 4 5 VDC Red 5 COM Black 6 5 VDC Red 7 COM Black 8 POK Gray 9 5 VFP Purple 10 12 VDC Yellow 11 3 3 VDC Orange 12 12 VDC Blue 13 COM Black 14 PS ON Green 15 COM Black 16 COM Black 17 COM Black 18 N C N C 19 5 VDC Red 20 5 VDC Red Use 22 AWG wire instead of 18 AWG wire ...

Page 73: ...Connector Pin Assignments Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 12 VDC Yellow 2 COM Black 3 COM Black 4 5 VDC Red Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 COM Black 3 COM Black 4 12 VDC Yellow ...

Page 74: ... computer Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 COM Black 4 5 VDC Red 5 COM Black 6 5 VDC Red 7 COM Black 8 POK Gray 9 5 VFP Purple 10 12 VDC Yellow 11 3 3 VDC Orange 12 12 VDC Blue 13 COM Black 14 PS ON Green 15 COM Black 16 COM Black 17 COM Black 18 N C N C 19 5 VCD Red 20 5 VCD Red ...

Page 75: ...ontents Page Sense connector Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 12 VCD Yellow 2 COM Black 3 COM Black 4 5 VDC Red Pin Number Signal Name 22 AWG Wire 1 5 VCD Red 2 COM Black 3 COM Black 4 12 VDC Yellow ...

Page 76: ...eb at accessories us dell com sna category asp category_id 4117 Most Dell computer systems are classified for Class B environments However the inclusion of certain options can change the rating of some configurations to Class A To determine the electromagnetic classification for your system or device see the following sections specific for each regulatory agency Each section provides country speci...

Page 77: ...rference Causing Equipment Standard 3 ICES 003 as Class B digital devices To determine which classification Class A or B applies to your computer system or other Dell digital apparatus examine all registration labels located on the bottom side or the back panel of your computer or other digital apparatus A statement in the form of IC Class A ICES 003 or IC Class B ICES 003 will be located on one o...

Page 78: ...ing warning will appear near the regulatory label Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EN 55022 Compliance Czech Republic Only VCCI Notice Japan Only Most Dell computer systems are classified by the Voluntary Control Council for Interference VCCI as Class B information ...

Page 79: ...io interference Install and use the equipment according to the instruction manual VCCI Class B ITE Regulatory Mark If the regulatory label includes the following marking your computer is a Class B product MIC Notice Republic of Korea Only To determine which classification Class A or B applies to your computer or other Dell digital device examine the Republic of Korean Ministry of Information and C...

Page 80: ...ur computer is a Class B product Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a 3 prong socket All equipment that works together computer monitor printer and so on should have the same power supply source The phasing conductor of the room s electrical installation should have a reserve short circuit protection ...

Page 81: ...BSMI Notice Taiwan Only If you find a or mark on the regulatory label on the bottom side or back panel of your computer the following section is applicable ...

Page 82: ...R Computers program ENERGY STAR Emblem The EPA s ENERGY STAR Computers program is a joint effort between the EPA and computer manufacturers to reduce air pollution by promoting energy efficient computer products The EPA estimates that use of ENERGY STAR computer products can save computer users up to two billion dollars annually in electricity costs In turn this reduction in electricity usage can ...

Page 83: ...t system board so they are identical to the ones on the existing board 10 Orient the replacement board by aligning the notches on the bottom to the tabs on the computer 11 Slide the system board assembly toward the back of the computer until it clicks into place 12 Replace any components and cables that you removed from the system board 13 Reconnect all cables to their connectors at the back of th...

Page 84: ...and if used 16 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer ...

Page 85: ...er supply UPS l Ensure that nothing rests on your computer s cables and that the cables are not located where they can be stepped on or tripped over l Do not push any objects into the openings of your computer Doing so can cause fire or electric shock by shorting out interior components l Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose pa...

Page 86: ...e static electricity from your body before you touch any of your computer s electronic components such as the processor You can do so by touching an unpainted metal surface on the computer chassis As you continue to work inside the computer periodically touch an unpainted metal surface to remove any static charge your body may have accumulated You can also take the following steps to prevent damag...

Page 87: ...fe battery and it is very possible that you will never need to replace it However should you need to replace it see Battery Do not dispose of the battery along with household waste Contact your local waste disposal agency for the address of the nearest battery deposit site Back to Contents Page ...

Page 88: ...ta to the floppy drive Wait until this light turns off before you remove the floppy disk from the drive 7 hard drive activity light The hard drive light is on when the computer reads data from or writes data to the hard drive The light might also be on when a device such as your CD player is operating 8 power button Press to turn on the computer NOTE If your operating system has ACPI enabled when ...

Page 89: ...nection to the network 5 network adapter Attach the UTP cable to an RJ45 jack wall plate or to an RJ45 port on a UTP concentrator or hub and press the other end of the UTP cable into the network adapter connector until the cable snaps securely into place Dell recommends the use of Category 5 wiring and connectors for our customers networks 6 network activity light The yellow light flashes when the...

Page 90: ...re information see System Setup Options CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To avoid electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board 1 hard drive 6 padlock ...

Page 91: ...the large round hole in the stand with the securing button on the side of the cover and aligning the captive screw in the stand with the screw hole in the cover b When the stand is in place tighten the thumbscrew 3 Rotate the computer so that the stand is at the bottom and the drives are at the top To remove the stand 1 Turn the computer over so that the stand is at the top 2 Loosen the thumbscrew...

Page 92: ...Back to Contents Page Small Desktop Computer Dell OptiPlex GX60 Systems User s Guide Back to Contents Page ...

Page 93: ...connect two IDE devices to a single IDE interface cable and configure them for the cable select setting the device attached to the last connector on the interface cable is the master or boot device drive 0 and the device attached to the middle connector on the interface cable is the slave device drive 1 See the drive documentation in your upgrade kit for information on configuring devices for the ...

Page 94: ...ing an IDE drive data cable grasp the colored pull tab and pull until the connector detaches Hard Drive 1 If you are replacing a hard drive that contains data you want to keep back up your files before you begin this procedure 2 Follow the procedures in Before You Begin Removing a Hard Drive 1 Disconnect the power and hard drive cables from the drive 1 interface connector 2 interface cable 3 color...

Page 95: ...rails attached remove the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws two screws on each rail 1 hard drive cable 2 power cable 1 tabs 2 2 hard drive NOTICE To avoid damage to the dri...

Page 96: ...ons on installing any software required for drive operation 10 If the drive you just installed is the primary drive insert a bootable floppy disk into drive A 11 Turn on the computer 12 Enter system setup and update the appropriate Primary Drive option 0 or 1 13 Exit system setup and reboot the computer 14 Partition and logically format your drive before you proceed to the next step 1 drive 2 brac...

Page 97: ... appear on the screen at the next computer start up ALERT Cover was previously removed 17 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent Front Panel Inserts If you are installing a new floppy or CD DVD drive rather than replacing a drive remove the front panel inserts 1 Facing the front of the computer use your fingers to remove the front panel cove...

Page 98: ... back of the floppy drive 3 Disconnect the floppy drive cable from the system board connector labeled DSKT 4 Press inward on the two tabs on the sides of the drive slide the drive upward and remove it from the floppy drive bay Installing a Floppy Drive CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guard against electrical shock always unpl...

Page 99: ...d data cables to the back of the drive installed in the CD DVD drive bay located above the floppy drive 6 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 7 Close the computer cover 8 Attach the computer stand optional 9 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the ...

Page 100: ...a CD DVD Drive 1 Disconnect the power audio and CD DVD drive cables from the back of the drive 2 Disconnect the other end of the CD DVD drive cable from the system board connector IDE2 3 Press inward on the two tabs on the sides of the drive and then slide the drive upward and remove it from the drive bay NOTE If a setup password has been assigned by someone else contact your network administrator...

Page 101: ...he rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws two screws on each rail 3 Gently slide the drive into place until the tabs securely click into position 4 Connect the power audio and CD DVD ...

Page 102: ...ate Drive option 0 or 1 under Drives Secondary to Auto See Drive Configuration for more information After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 13 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent 14 Ver...

Page 103: ... card from the operating system 2 Follow the procedures in Before You Begin Installing a PCI Card 1 Remove the card cage a Check any cables connected to cards through the back panel openings Disconnect any cables that will not reach the card cage once they are removed from the computer b Gently pull on the handle and lift the card cage up and away from the computer CAUTION Before you begin any of ...

Page 104: ...the card guide bracket as you lower the card toward its connector on the system board Insert the card firmly into the card connector on the riser board 5 Lower the retention arm and press it into place securing the card s in the computer 6 Replace the card cage a Align the tabs in the side of the card cage with the slots on the side of the computer and slide the card cage down into place b Ensure ...

Page 105: ...eaker headphone or line in connectors on the back panel 14 If you installed an add in network adapter a Enter system setup select Integrated Devices and change the setting for Network Interface Card to Off b Connect the network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the back panel 15 Install any drivers required for the card...

Page 106: ...he retention arm 4 Remove the filler bracket 5 Slide the adapter bracket down over the card slot opening and lower the retention arm securing the adapter bracket 6 Route the serial card cable under the card cage and attach the cable to the connector on the system board labeled SER2 NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the compu...

Page 107: ...cket contact Dell 7 Lower the retention arm and press it into place 8 Close the computer cover reconnect the computer and devices to their electrical outlets and turn them on 1 serial card system board connector SER2 2 serial adapter cable 3 card cage NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer NOTICE If a setup password has ...

Page 108: ...the next computer start up ALERT Cover was previously removed 9 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent Back to Contents Page NOTE If a setup password has been assigned by someone else contact your network administrator for information on resetting the chassis intrusion detector ...

Page 109: ...ront of the computer Back to Contents Page Before You Begin Memory Opening the Computer Cover PCI Cards and Serial Port Adapters Battery Power Supply Chassis Intrusion Switch Processor Control Panel System Board Drives Telephony Applications Programming Interface TAPI I O Panel Closing the Computer Cover CAUTION Before you begin any of the procedures in this section follow the safety instructions ...

Page 110: ... processor is released and then remove the processor from the socket CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before you remove the heat sink gently rock the heat sink and then slightly twist it as you lift it from the...

Page 111: ...ivot the release lever back toward the socket until it snaps into place to secure the processor 1 release lever 2 processor 3 socket NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer NOTICE Be careful not to bend any of the pins when you unpack the processor Bending the pins can permanently damage the processor 1 pin 1 corners of processor and socket aligned...

Page 112: ...over 19 Attach the computer stand optional 20 Connect your computer and devices to electrical outlets and turn them on After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 21 Reset the chassis intrusion detector by changing the Chassis Intrusion option to En...

Page 113: ...ing system shutdown NOTICE To avoid losing data do not use the power button to turn off the computer Instead perform a Microsoft Windows shutdown 5 power light The power light illuminates and blinks or remains solid to indicate different states l No light The computer is in the off state S4 S5 or mechanical OFF l Steady green The computer is in a normal operating state l Blinking green The compute...

Page 114: ...k traffic may make this light appear to be in a steady on state 7 line in connector Use the blue line in connector available on computers with integrated sound to attach a record playback device such as a cassette player CD player or VCR On computers with a sound card the line in connector is on the card 8 line out connector Use the green line out connector available on computers with integrated s...

Page 115: ...ollowing illustration by aligning the large round hole in the stand with the securing button on the side of the cover and aligning the captive screw in the stand with the screw hole in the cover b When the stand is in place tighten the thumbscrew 3 Rotate the computer so that the stand is at the bottom and the drives are at the top 1 hard drive 6 system board 2 floppy drive 7 power supply 3 CD DVD...

Page 116: ...To remove the computer stand 1 Turn the computer over so that the stand is at the top 2 Loosen the thumbscrew and lift the stand away 3 Place the computer in a horizontal position Back to Contents Page ...

Page 117: ...Back to Contents Page Small Form Factor Computer Dell OptiPlex GX60 Systems User s Guide Back to Contents Page ...

Page 118: ...the cable select setting the device attached to the last connector on the interface cable is the master or boot device drive 0 and the device attached to the middle connector on the interface cable is the slave device drive 1 See the drive documentation in your upgrade kit for information on configuring devices for the cable select setting Connecting Drive Cables When you install a drive you conne...

Page 119: ...u begin this procedure 2 Check the documentation for the drive to verify that it is configured for your computer 3 Follow the procedures in Before You Begin Removing a Hard Drive 1 Disconnect the power cable and hard drive cable from the drive 1 interface connector 2 interface cable 3 colored stripe on cable NOTICE When you connect an interface cable do not place the colored stripe away from pin 1...

Page 120: ...placement hard drive does not have the bracket rails attached remove the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws two screws on each rail 1 power cable 2 hard drive cable 1 drive ...

Page 121: ...proceed to the next step For instructions see the documentation that came with your operating system 14 Test the hard drive by running the Dell Diagnostics 15 If the drive you just installed is the primary drive install your operating system on the hard drive For instructions see the documentation that came with your operating system After you open and close the cover the chassis intrusion detecto...

Page 122: ...ble from the interposer board 3 Disconnect the CD DVD drive cable and the power cable from the CD DVD drive 4 Remove or raise the drive by pressing the green tabs on either side of the drive and lifting the drive up 5 Remove the floppy drive cable from the floppy drive a Remove the interposer board from the floppy drive by pressing the tab and rotating the interposer board CAUTION Before you begin...

Page 123: ...d ensure that it is secure in the sled 2 Connect the interposer board to the floppy drive a Slide the floppy drive cable into the connector b Close the lever so that the cable is secure in the connector c Line up the hole on the bottom of the interposer board with the notch on the connector and snap the interposer board onto the drive 3 Gently slide the drive into the computer until the tabs secur...

Page 124: ...the appropriate Diskette Drive A option to reflect the size and capacity of your new floppy drive See the documentation that came with the drive for instructions on installing any software required for drive operation After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previo...

Page 125: ...e and then slide the drive upward and remove it from the drive bay Installing a CD DVD Drive 1 Follow the procedures in Before You Begin NOTE If a setup password has been assigned by someone else contact your network administrator for information on resetting the chassis intrusion detector CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guar...

Page 126: ...e use the IDE interface cable provided in the drive kit 5 If you are installing a drive that has its own controller card install the controller card in an expansion slot 6 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 7 If the CD DVD drive bay was previously empty remove the front panel inserts see Front Panel Inserts 8 Close the comput...

Page 127: ...llowing message to appear on the screen at the next computer start up ALERT Cover was previously removed 11 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent 12 Verify that your computer works correctly by running the Dell Diagnostics Back to Contents Page NOTE If a setup password has been assigned by someone else contact your network administrator for...

Page 128: ... for the card from the operating system Installing a PCI Card 1 Follow the procedures in Before You Begin 2 Raise the retention arm CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE To prevent static damage to components inside...

Page 129: ...board 7 Before you lower the retention arm ensure that l The tops of all cards and filler brackets are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide 8 Press the arm into place securing the card s in the computer 9 Connect any cables that should be attached to the card See the documentation for the card for information about the ca...

Page 130: ...rd by its top corners and ease it out of its connector 5 If you are removing the card permanently install a filler bracket in the empty card slot opening If you need a filler bracket contact Dell 6 Lower the retention arm and press it into place 7 Close the computer cover reconnect the computer and devices to their electrical outlets and turn them on After you open and close the cover the chassis ...

Page 131: ...cedure 5 Attach the serial card cable to the connector on the system board labeled SER2 6 Lower the retention arm into place securing the card s in the computer 7 Proceed with step 7 in the next procedure Removing a Serial Port Adapter 1 Follow the procedures in Before You Begin 2 Disconnect the serial adapter cable from the connector on the system board 3 Raise the retention arm 4 Lift and remove...

Page 132: ...n detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 8 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent Back to Contents Page NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also k...

Page 133: ...front of the computer Back to Contents Page Before You Begin Memory Opening the Computer Cover PCI Cards and Serial Port Adapters Battery Power Supply Chassis Intrusion Switch Processor Control Panel System Board Drives Telephony Applications Programming Interface TAPI I O Panel Closing the Computer Cover CAUTION Before you begin any of the procedures in this section follow the safety instructions...

Page 134: ...from the heat sink 7 Pull the release lever straight up until the processor is released and then remove the processor from the socket CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Lay the heat sink down with the thermal sol...

Page 135: ...ivot the release lever back toward the socket until it snaps into place to secure the processor 1 release lever 2 processor 3 socket NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer NOTICE Be careful not to bend any of the pins when you unpack the processor Bending the pins can permanently damage the processor 1 pin 1 corners of processor and socket aligned...

Page 136: ...er 19 Attach the computer stand optional 20 Connect your computer and devices to electrical outlets and turn them on After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 21 Reset the chassis intrusion detector by changing the Chassis Intrusion option to Enab...

Page 137: ...power button Press to turn on the computer NOTE If your operating system has ACPI enabled when you press the power button the computer will perform an operating system shutdown NOTICE To avoid losing data do not turn off the computer by pressing the power button for 6 seconds or longer Instead perform an operating system shutdown 7 power light The power light illuminates and blinks or remains soli...

Page 138: ...u connect a mouse to the computer If you have a USB mouse plug it into a USB connector If your computer is running Windows 2000 or Windows XP Dell installed the necessary mouse drivers on your hard drive 4 link integrity light l Green A good connection exists between a 10 Mbps network and the computer l Orange A good connection exists between a 100 Mbps network and the computer l Off The computer ...

Page 139: ... a computer problem based on the diagnostic code For more information see Diagnostic Lights 12 video connector Plug the cable from your VGA compatible monitor into the blue connector 13 serial connector Connect a serial device such as a handheld device to the serial port If you have a second serial connector card installed you can connect a second device to that connector For more information see ...

Page 140: ...Back to Contents Page ...

Page 141: ...Back to Contents Page Small Mini Tower Computer Dell OptiPlex GX60 Systems User s Guide Back to Contents Page ...

Page 142: ...ble select setting the device attached to the last connector on the interface cable is the master or boot device drive 0 and the device attached to the middle connector on the interface cable is the slave device drive 1 See the drive documentation in your upgrade kit for information on configuring devices for the cable select setting Connecting Drive Cables When you install a drive you connect two...

Page 143: ...you begin this procedure 2 Check the documentation for the drive to verify that it is configured for your computer 3 Follow the procedures in Before You Begin Removing a Hard Drive 1 Disconnect the power and hard drive cables from the drive 1 interface connector 2 interface cable 3 colored stripe on cable NOTICE When you connect an interface cable do not place the colored stripe away from pin 1 of...

Page 144: ...t rails attached remove the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws two screws on each rail 4 Install the hard drive into the computer by gently sliding the drive into place unti...

Page 145: ... for your operating system for instructions 14 Test the hard drive by running the Dell Diagnostics 15 If the drive you just installed is the primary drive install your operating system on the hard drive After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 16...

Page 146: ...ra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive Your computer uses cable select drive cables This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device Be sure that the jumper setting on the new device is set for cab...

Page 147: ...led or Enabled Silent Front Panel Inserts If you are installing a new floppy or CD DVD drive rather than replacing a drive remove the front panel inserts 1 Open the cover to a 90 degree angle 2 Locate the insert that is in front of the drive bay that you want to use 3 From inside the computer press in the release tab of the insert 1 power cable 2 second hard drive cable secondary drive 3 first har...

Page 148: ...nnect the power and floppy drive cables from the back of the floppy drive 3 Disconnect the other end of the floppy drive cable from the system board labeled DSKT 1 insert frame for CD DVD drive bay 2 insert frame for floppy drive bay CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guard against electrical shock always unplug your computer fr...

Page 149: ...from the old drive by removing the two screws that secure each rail to the drive Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws two screws on each rail 2 Gently slide the drive into place until the tabs securely click into position 1 power cable 2 floppy drive cable 3 floppy dr...

Page 150: ... After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 10 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent 11 Verify that your computer works correctly by running the Dell Diagnostics CD DVD Drive 1 power cable 2...

Page 151: ...puter If you are installing an IDE drive configure the drive for the cable select setting 2 Connect the new drive to the set of rails that are attached to the inside of the cover If a set of rails is not attached inside the cover contact Dell 3 If you are installing a replacement drive and the new drive does not have the bracket rails attached remove the rails from the old drive by removing the tw...

Page 152: ...ct your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 11 Update your configuration information by setting the appropriate Drive option 0 or 1 under Drives Secondary to Auto See Drive Configuration for more information After you open and close the cover the cha...

Page 153: ...ing Chassis Intrusion to Enabled or Enabled Silent 13 Verify that your computer works correctly by running the Dell Diagnostics Back to Contents Page NOTE If a setup password has been assigned by someone else contact your network administrator for information on resetting the chassis intrusion detector ...

Page 154: ... PCI Card If you are replacing a card remove the current driver for the card from the operating system Installing a PCI Card 1 Follow the procedures in Before You Begin 2 Press the lever on the card retention arm and raise the retention arm CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guard against electrical shock always unplug your comp...

Page 155: ... as you lower the card toward its connector on the system board Insert the card firmly into the card connector on the system board 7 Before you lower the retention arm ensure that l The tops of all cards and filler brackets are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide Press the arm into place securing the card s in the comput...

Page 156: ...k View 12 If you installed an add in network adapter a Enter system setup select Integrated Devices and change the setting for Network Interface Card to Off b Connect the network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the back I O panel see Back View 13 Install any drivers required for the card as described in the card docum...

Page 157: ...r Enabled Silent 9 Remove the card s driver from the operating system Serial Port Adapters Installing a Serial Port Adapter 1 Follow the procedures in Before You Begin 2 Raise the retention arm 3 Remove the filler bracket 4 Slide the adapter bracket down over the card slot opening and lower the retention arm ensuring that l The tops of all cards and filler brackets are flush with the alignment bar...

Page 158: ...the next computer start up ALERT Cover was previously removed 7 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent Back to Contents Page 1 SER2 system board connector 2 card bracket 3 serial card cable 4 card slot opening NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer NOTE If a setup ...

Page 159: ... the computer with one hand while pulling up on the top of the cover with the other hand c Hold the bottom of the computer with one hand and then pull open the cover with the other hand Back to Contents Page Before You Begin Memory Opening the Computer Cover PCI Cards and Serial Port Adapters Battery Power Supply Chassis Intrusion Switch Processor Control Panel System Board Drives Telephony Applic...

Page 160: ...oud 5 Remove the heat sink a Press and lower the green lever on the retention mechanism until it is parallel to the system board b Gently rock the heat sink and then slightly twist it as you lift it from the processor CAUTION Before you begin any of the procedures in this section follow the safety instructions CAUTION To guard against electrical shock always unplug your computer from the electrica...

Page 161: ... sink down with the thermal solution facing upward NOTICE If you are installing a processor upgrade kit from Dell discard the original heat sink If you are not installing a processor upgrade kit from Dell reuse the original heat sink and blower when you install your new processor NOTICE Be careful not to bend any of the pins when you remove the processor from the socket Bending the pins can perman...

Page 162: ...ion lever and press until the heat sink is secured You will feel the lever pause once it is at a 90 degree angle Keep pressing the lever another 30 degrees ensuring that it is in the locked position 7 Lower the airflow shroud over the heat sink If you installed a processor replacement kit from Dell return the original heat sink assembly and processor to Dell in the same package in which your 1 pin...

Page 163: ... detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 12 Reset the chassis intrusion detector by changing the Chassis Intrusion option to Enabled or Enabled Silent Back to Contents Page NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer NOTE If a se...

Page 164: ...s wait 10 to 20 seconds and then open the computer cover 2 Ensure that each card is firmly seated in its connector Reseat any loose cards 3 Ensure that all cables are firmly connected to their corresponding connectors on the cards If any cables appear loose reconnect them For instructions on which cables should be attached to specific connectors on a card see the card s documentation 4 Clo se the ...

Page 165: ...nd time 7 Press Esc and then press Enter to save the cha nges and restart your computer CAUTION Before you begin any of the procedures in this section follow the safety instructions Light pattern Problem Description Suggested Resolution off off off off Normal off condition or possible pre BIOS failure Verify that the computer is plugged into a working outlet and that you have pressed the power but...

Page 166: ...r disk See Cleaning Your Computer Check the cable connections Check for interrupt request conflicts Run the Dell Diagnostics NOTE Because of different regions worldwide and different disc formats not all DVD titles work in all DVD drives Adjust the Windows volume control l Click the speaker icon in the lower right corner of your screen l Ensure that the volume is turned up by clicking the slidebar...

Page 167: ...rect pathname Bad error correction code ECC on disk read See Drive Problems Controller has failed See Drive Problems Data error See Drive Problems Decreasing available memory See Lockups and Software Problems Diskette drive 0 seek failure See Drive Problems Diskette read failure See Drive Problems Diskette subsystem reset failed Run the Dell Diagnostics Diskette write protected Slide the write pro...

Page 168: ...lems Shutdown failure Run the Dell Diagnostics Time of day clock stopped Time of day not set please run the System Setup program Enter system setup and correct the date or time If the problem persists replace the battery Timer chip counter 2 failed Run the Dell Diagnostics Unexpected interrupt in protected mode Run the Dell Diagnostics WARNING Dell s Disk Monitoring System has detected that drive ...

Page 169: ...ontact the software manufacturer for troubleshooting information l Ensure that the program is compatible with the operating system installed on your computer l Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information l Ensure that the program is installed and configured properly l Verify that the device drivers do n...

Page 170: ...ll the mouse driver See Reinstalling Drivers and Utilities for information on reinstalling drivers Run the Dell Diagnostics Check for interrupt request conflicts CAUTION Before you begin any of the procedures in this section follow the safety instructions Check the network cable connector Ensure that the network cable is firmly inserted into both the network connector on the back of the computer a...

Page 171: ... turned on Check the printer cable connections l See the printer documentation for cable connection information l Ensure that the printer cables are securely connected to the printer and the computer Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Verify that the printer is recognized by Windows Windows XP 1 Click the Start b...

Page 172: ... 4 Double click the name of your CD drive 5 Click the Properties tab 6 Check the Enable digital CD audio for this CD ROM device box Windows 2000 1 Click the Start button point to Settings Control Panel and then click Sounds and Multimedia 2 Click the Hardware tab 3 Click the name of your CD drive and click Properties 4 Click the Properties tab 5 Check the Enable digital CD audio for this CD ROM de...

Page 173: ...ofer away from the monitor If your speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the monitor Move the monitor away from external power sources Fans fluorescent lights halogen lamps and other electrical devices can cause the screen image to appear shaky Turn off nearby devices to check for interference Adjust the Windows display settings Windows XP 1...

Page 174: ......

Page 175: ...45GL Data bus width 64 bits Address bus width 32 bits Direct memory access DMA channels 7 Interrupt levels 24 Computer BIOS 4 Mb flash chip System bus speed l 845GV chipset 533 or 400 MHz quad data rate 133 or 100 MHz clock matches external bus speed l 845GL chipset 400 MHz quad data rate 100 MHz clock matches external bus speed Network interface controller Integrated PCI Network Interface with AS...

Page 176: ...n the back I O panel Parallel one 25 hole connector bidirectional on the back I O panel Video 15 hole VGA connector on the back I O panel Integrated network adapter RJ45 connector on the back I O panel Personal System 2 PS 2 style keyboard 6 pin mini Deutsche Industrie Norm DIN on the back I O panel PS 2 compatible mouse 6 pin mini DIN on the back I O panel Universal Serial Bus USB four USB 2 0 co...

Page 177: ... 910 BTU hr average Voltage 90 to 135 V at 60 Hz 180 to 265 V at 50 Hz Backup battery 3 V CR2032 lithium coin cell Physical Small form factor computer Height 9 0 cm 3 57 inches Width 31 9 cm 12 54 inches Depth 35 4 cm 13 93 inches Weight 6 kg 14 lbs Small desktop computer Height 10 6 cm 4 2 inches Width 38 9 cm 15 3 inches Depth 43 2 cm 17 inches Weight 9 9 kg 22 lbs Small mini tower computer Heig...

Page 178: ...R 4 CD DVD drive connector IDE2 14 second serial connector SER2 5 hard drive connector IDE1 15 processor and heat sink connector CPU 6 front panel connector FRONTPANEL 16 memory module connectors DIMM A and DIMM B 7 PCI riser small mini tower computer only 17 processor fan connector FAN 8 standby power light AUX_PWR 18 power connector POWER 9 PCI card connectors PCI1 PCI2 PCI3 and PCI4 19 RTC rese...

Page 179: ...the manufacturer s documentation 3 Close the computer cover 4 Attach the computer stand if it is used 5 Reconnect the computer and devices to electrical outlets and turn them on If enabled the chassis intrusion detector causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 6 Reset the chassis intrusion detector by changing Chassis Int...

Page 180: ...ector causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 9 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent 10 Enter system setup click Integrated Devices and change the setting for Sound to Off 11 Install the appropriate drivers for the new devices For more information see the manufac...

Page 181: ... its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your computer see the Setup and Quick Reference Guide or separate paper warranty document that shipped with your computer Back to Contents Page ...

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