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Verify if the storage drivers are already installed in the system.

Security drivers

Verify if the security drivers are already installed in the system.

Bluetooth drivers

Verify if the Bluetooth drivers are already installed in the system.

USB drivers

Verify if the USB drivers are already installed in the system.

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Software

Summary of Contents for OptiPlex 5270 All-in-One

Page 1: ...Dell OptiPlex 5270 All in One Setup and specifications guide Regulatory Model W20B Regulatory Type W20B001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 06 Rev A00 ...

Page 3: ...torage 21 Audio 21 Video controller 22 Web camera 22 Communications Integrated 23 External ports and connectors 23 Display 23 Power 24 Physical system dimensions 26 Environmental 27 4 System setup 28 System setup 28 Navigation keys 29 Boot Sequence 29 Entering BIOS setup program 29 General screen options 30 System configuration screen options 31 Security screen options 32 Secure boot screen option...

Page 4: ...rd 39 Assigning a system setup password 39 Deleting or changing an existing system setup password 40 5 Software 41 Operating system 41 Downloading drivers 41 Intel chipset drivers 42 Display adapter drivers 43 Audio drivers 43 Network drivers 43 Camera drivers 43 Storage drivers 43 Security drivers 44 Bluetooth drivers 44 USB drivers 44 6 Getting help 45 Contacting Dell 45 4 Contents ...

Page 5: ...Set up your computer 1 Set up the stand Basic All in One stand 1 Set up your computer 5 ...

Page 6: ...6 Set up your computer ...

Page 7: ...Height Adjustable stand Set up your computer 7 ...

Page 8: ...8 Set up your computer ...

Page 9: ...ed in the box 2 Set up the keyboard and mouse NOTE See the documentation that shipped with the keyboard and mouse 3 Route the cable through the stand then connect the power cable Basic All in One stand Height Adjustable stand Set up your computer 9 ...

Page 10: ...Articulating stand 4 Press the power button 10 Set up your computer ...

Page 11: ...Set up your computer 11 ...

Page 12: ...amera optional Front chassis view 1 Full high definition FHD camera optional 2 FHD infrared IR camera optional 3 IR emitters optional 4 Camera status light optional 5 FHD camera optional 6 Camera status light optional 7 Speakers 8 Power button Power status light Diagnostic LED 9 Array microphones Back chassis view 2 12 Chassis ...

Page 13: ... lock slot 3 Base cover 4 Stand 1 DisplayPort Dual Mode Dp 2 Network port 3 USB 2 0 ports with Power on Wake up support 4 USB 3 1 Gen 1 ports 5 Audio out port 6 Power connector port 7 Power supply diagnostic light Chassis 13 ...

Page 14: ...Left chassis view 1 SD card reader 2 USB 3 1 Gen 2 Type C port 3 Headset Universal audio port 4 USB 3 1 Gen 1 port with PowerShare Right chassis view 1 Hard drive activity light 14 Chassis ...

Page 15: ...Bottom chassis view 1 Service Tag label 2 Display Built in Self Test button Transform Basic All in One stand Chassis 15 ...

Page 16: ...When you change the stand orientation from landscape mode to Portrait mode or the other way round the screen does not automatically change the orientation Change the screen orientation in the Intel control panel settings 16 Chassis ...

Page 17: ...Height adjustable stand with optical drive transform Articulating stand Chassis 17 ...

Page 18: ...Pop Up Camera optional NOTE Extend the camera while using any camera function so that the camera is not blocked 18 Chassis ...

Page 19: ... following GSP processors identified below will be made available to Dell customers Device Guard DG and Credential Guard CG are the security features available on Windows 10 Enterprise Device Guard is a combination of enterprise related hardware and software security features when configured together will lock a device down so that it can only run trusted applications Credential Guard uses virtual...

Page 20: ...ores 9MB 6T up to 4 3GHz 65W Intel Core i7 8700 6 Cores 12MB 12T up to 4 6GHz 65W Intel Pentium Gold G5400 2 Cores 4MB 4T 3 7GHz 65W Intel Pentium Gold G5500 2 Cores 4MB 4T 3 8GHz 65W Memory Table 3 Memory specifications Minimum memory configuration 4 GB Maximum memory configuration 32 GB Number of slots 2 SODIMM Maximum memory supported per slot 16 GB Memory options 4 GB 1 x 4 GB 8 GB 1 x 8 GB 8 ...

Page 21: ... Boot drive Form Factor 1 x M 2 Drive NA 1 x M 2 Drive 1 x 2 5 inch Drive 1 x 2 5 inch Drive NA 1 x 2 5 inch HDD with M 2 Optane NA Audio Table 6 Audio Integrated Realtek ALC3246 High Definition Audio High Definition Stereo support Yes Number of channels 2 Number of Bits Audio resolution 16 20 and 24 bit resolution Sampling rate recording playback Support 44 1K 48K 96K 192 kHz sample rates Signal ...

Page 22: ...x1080 All resolutions shown at 24bpp and unless specifically stated are 60 Hz refresh Web camera Table 9 Web camera optional Maximum Resolution 2 0 MP Camera type FHD FHD Infrared IR Video Resolution FHD 1080p FHD IR 1080p VGA Diagonal Viewing Angle FHD 74 9 IR 88 Power Saving Support Suspend Hibernation Automatic Image Control Automatic Exposure Control AE Automatic White Balance Control AWB Auto...

Page 23: ...1 port with PowerShare side One USB 3 1 Gen 2 Type C port side Two USB 3 1 Gen 1 ports rear USB 3 1 Type C Gen 2 Side Rear Internal 1 0 0 One USB 3 1 Gen 2 Type C port side Network Connector RJ 45 1 Rear DisplayPort 1 2 1 Rear Universal Audio Jack 1 Side Line Out for headphones or speakers 1 Rear Display Table 12 Display specifications Type Full HD FHD touch Full HD FHD Non Touch Screen size Diago...

Page 24: ...ac AC input current low AC range high AC range 3 6A 1 8A 3 6A 1 8A AC input Frequency 47HZ 63HZ 47HZ 63HZ AC holdup time 80 load 16 mini sec 16 mini sec Average Efficiency 90 92 89 20 50 100 load 82 85 82 20 50 100 load Typical Efficiency Active PFC N A N A NOTE The typical efficiency of Active PFC Power Supply is 70 APFC Power Supply is not offered with OptiPlex 5270 AIO DC parameters 12 0 v outp...

Page 25: ...ry 3 0v CMOS battery Type and estimated battery life Brand Type Voltage Composition Life VIC DAWN CR 2032 3V Lithium Continuous Discharge Under 30 kΩ Load till 2 0V End Voltage at the temperature of 23 C 3 C The batteries should be submitted to 150 temperature cycles from 60 C 10 C and then be stored for more than 24hours at 23 C 3 C JHIH HONG CR 2032 3V Lithium Continuous Discharge Under 15 kΩ Lo...

Page 26: ...inches centimeters 12 95 32 90 Width inches centimeters 19 61 49 80 Depth inches centimeters 2 15 5 45 Basic stand dimensions Height inches centimeters 25 26 cm Width x Depth inches centimeters 9 21 x 7 60 23 40 x 19 30 Weight pounds kilograms 5 18 2 35 Height adjustable stand dimensions Width x Depth inches centimeters 10 09 x 8 86 25 64 x 22 50 Weight pounds kilograms 6 64 3 01 Height adjustable...

Page 27: ...0 Width inches centimeters 34 53 87 70 Depth inches centimeters 7 76 19 7 Shipping weight pounds kilograms includes packaging materials 29 10 13 2 Packaging parameters with articulating stand Height inches centimeters 19 09 48 50 Width inches centimeters 25 59 65 00 Depth inches centimeters 7 76 19 70 Shipping weight pounds kilograms includes packaging materials 27 34 12 40 Environmental NOTE For ...

Page 28: ...nageability Virtualization support screen options Wireless screen options Maintenance screen options System Log screen options Advanced configuration options System and setup password System setup CAUTION Unless you are an expert computer user do not change the settings in the BIOS Setup program Certain changes can make your computer work incorrectly NOTE Before you change BIOS Setup program it is...

Page 29: ...ss System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive if available SATA Hard Drive if available Diagnostics NOTE Choosing Diagnostics will display ...

Page 30: ... Page Down keys to change the boot options order You can also select or de select from the list using the check boxes available on the left hand side You should enable the Legacy Option ROMs to setup the Legacy boot mode This Legacy boot mode is not allowed when you enable the Secure Boot The options are Boot Sequence By default the Windows Boot Manager check box is selected NOTE The default optio...

Page 31: ...s option is disabled by default Allows you to configure the integrated network controller The options are Disabled Enabled Enabled w PXE This option is enabled by default Enabled w Cloud Desktop NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear SATA Operation Allows you to configure the internal SATA hard drive controller The options ar...

Page 32: ...troller By default the Enable Audio option is selected The options are Enable Microphone by default enable Enable Internal Speaker by default enable OSD Button Management This field allows you to enable or disable the OSD On Screen Display buttons on the All In One system Disable OSD buttons This option is unchecked by default Touchscreen This option allows you to enable or disable touchscreen Mis...

Page 33: ...ed Reboot bypass Default setting Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set Default setting Allow Non Admin Password Changes is selected UEFI Capsule firmware Updates This option controls if the system allows BIOS updates via UEFI capsule update package Default setting Enable UEFI Capsule Firmware Updat...

Page 34: ...d Lockout When enabled this option will disable master password support Hard Disk passwords need to be cleared before the setting can be changed Enable Master Password Lockout SMM Security Mitigation This option enables or disables additional UEFI SMM Security Mitigation protections SMM Security Mitigation Secure boot screen options Option Description Secure Boot Enable This option enables or disa...

Page 35: ...tware Guard Extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code storing sensitive information in the context of the main OS The options are Disabled Enabled Software Controlled default Enclave Memory Size This option sets SGX Enclave Reserve Memory Size The options are 32 MB 64 MB 128 MB Performance screen options...

Page 36: ...by default Auto On Time Allows you to set the time at which the computer must turn on automatically The options are Disabled Every Day Weekdays Select Days Default setting Disabled Deep Sleep Control Allows you to aggressive the system is at conserving power while Shut down S5 or in Hybernate S4 mode Disabled default Enabled in S5 only Enabled in S4 and S5 Fan Control Override Controls the speed o...

Page 37: ... option specifies whether the keyboard related errors are reported when it boots Enables Keyboard Error Detection The option is enabled by default Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps The options are Minimal Thorough default Auto Extend BIOS POST Time This option created an additional pre boot delay 0 seconds default 5 seconds 10 seconds Ful...

Page 38: ...technology for direct I O must be enabled to use this feature Trusted Execution disabled by default Wireless screen options Option Description Wireless Device Enable Allows you to enable or disable the internal wireless devices WLAN WiGig Bluetooth All the options are enabled by default Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer Asset Tag Al...

Page 39: ... password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE System and setup password feature is disabled Assigning a system setup password You can assign a new System or Admin Password only when the status is in Not Set To enter the system setup press F2 immediately after...

Page 40: ...immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and p...

Page 41: ...ic Windows 10 Pro High end Ubuntu 18 04 SP1 LTS 64bit Available in August 2019 NeoKylin 6 0 SP4 China only OS recovery media Optional Download and Use the Dell OS Recovery Image Downloading drivers 1 Turn on the 2 Go to Dell com support 3 Click Product Support enter the Service Tag of your and then click Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse ...

Page 42: ...9 Double click the driver file icon and follow the instructions on the screen Intel chipset drivers Verify if the Intel chipset drivers are already installed in the system 42 Software ...

Page 43: ...rify if the audio drivers are already installed in the system Network drivers Verify if network drivers are already installed in the system Camera drivers Verify if the camera driver is already installed in the system Storage drivers Verify if the storage controller drivers are already installed in the system Software 43 ...

Page 44: ...ystem Security drivers Verify if the security drivers are already installed in the system Bluetooth drivers Verify if the Bluetooth drivers are already installed in the system USB drivers Verify if the USB drivers are already installed in the system 44 Software ...

Page 45: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link ...

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