Dell OptiPlex 170L User Manual Download Page 1

Page: 1 / 143

Dell™ OptiPlex™ 170L User's Guide

Notes, Notices, and Cautions

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the

Glossary

If you purchased a Dell™ n Series computer, any references in this document to Microsoft®

Windows

operating systems are not applicable.

Documentation for Your Computer

Finding Information for Your Computer

Specifications

Cleaning Your Computer

Advanced Features

LegacySelect Technology Control

Manageability

Security

Password Protection

System Setup

Booting to a USB Device

Power Button

Power Management

Hyper-Threading

Small Desktop Computer

About Your Computer

Front View

Back View

Inside Your Computer

System Board Components

Attaching and Removing the Computer Stand

Adding and Removing Parts

Before You Begin

Opening the Computer Cover

Battery

Cards

Chassis Speaker

Drives

I/O Panel

Memory

Power Supply

Processor

System Board

Replacing the Computer Cover

Mini-Tower Computer

About Your Computer

Front View

Back View

Inside Your Computer

System Board Components

Adding and Removing Parts

Before You Begin

Removing the Computer Cover

Battery

Cards

Chassis Speaker

Control Panel

Drives

I/O Panel

Memory

Power Supply

Processor

System Board

Replacing the Computer Cover

Computer and Software Problems

Advanced Troubleshooting

Solving Problems

Getting Help

Additional Information

Microsoft

Windows

XP Features

Glossary

FCC Notices (U.S. Only)

Warranty

NOTE:

A NOTE indicates important information that helps you make better use of your computer.

NOTICE:

A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION:

A CAUTION indicates a potential for property damage, personal injury, or death.

Summary of Contents for OptiPlex 170L

Page 1: ...s Before You Begin Opening the Computer Cover Battery Cards Chassis Speaker Drives I O Panel Memory Power Supply Processor System Board Replacing the Computer Cover Mini Tower Computer About Your Computer Front View Back View Inside Your Computer System Board Components Adding and Removing Parts Before You Begin Removing the Computer Cover Battery Cards Chassis Speaker Control Panel Drives I O Pan...

Page 2: ...osoft MS DOS and Windows are registered trademarks of Microsoft Corporation IBM and OS 2 are registered trademarks of International Business Machines Corporation NetWare and Novell are registered trademarks of Novell Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelin...

Page 3: ...eted successfully l Receive error messages if problems are detected Starting the Dell Diagnostics It is recommended that you print these procedures before you begin Enter system setup review your computer s configuration information and ensure that the device you want to test displays in system setup and is active Start the Dell Diagnostics from either your hard drive or from the optional Drivers ...

Page 4: ... screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen NOTE This feature changes the boot sequence for one time only On the next start up the computer boots according to the devices specified in system setup Option Function Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no int...

Page 5: ...k the Start button and click Control Panel 2 Under Pick a Category click Performance and Maintenance 3 Click System 4 In the System Properties window click the Hardware tab 5 Click Device Manager 6 Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or in...

Page 6: ...ctions for System Model Operating System Device Type and Topic 4 Click My Drivers in the Topic drop down menu The Drivers and Utilities CD scans your computer s hardware and operating system and then displays a list of device drivers for your system configuration 5 Click the appropriate driver and follow the instructions to download the driver for your computer To view a list of all available driv...

Page 7: ... the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Click Undo my last restoration and click Next 3 Click Next The System Restore screen appears and the compute...

Page 8: ...nd then press Enter 5 When the Press any key to boot from CD message appears press any key Windows XP Setup 1 When the Windows XP Setup screen appears press Enter to select To set up Windows now 2 Read the information on the Microsoft Windows Licensing Agreement screen and press F8 to accept the license agreement 3 If your computer already has Windows XP installed and you want to recover your curr...

Page 9: ...k Next 14 When the How will this computer connect to the Internet message appears click Skip 15 When the Ready to register with Microsoft screen appears select No not at this time and click Next 16 When the Who will use this computer screen appears you can enter up to five users Click Next 17 Click Finish to complete the setup and remove the CD 18 Reinstall the appropriate drivers using the Driver...

Page 10: ... Device Manager 5 Click View and click Resources by connection 6 Double click Interrupt request IRQ to view the IRQ assignments Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 7 Double click any conflict to display the Properties window If an IRQ conflict exists the Device status area in the Properties window reports th...

Page 11: ...CIM industry standards Dell OpenManage Client instrumentation which is based on DMI and CIM is available for your computer For information on IT Assistant see the Dell OpenManage IT Assistant User s Guide available on the Dell Support website at support dell com Dell OpenManage Client Instrumentation Dell OpenManage Client Instrumentation is software that enables remote management programs such as...

Page 12: ...n the default Assigning a System Password To escape from the field without assigning a system password press Tab or the Shift Tab key combination to move to another field or press Esc at any time before you complete step 5 1 Enter system setup and verify that Password Status is set to Unlocked 2 Highlight System Password and then press the Enter key The option heading changes to Enter Password fol...

Page 13: ...security enabled press CTRL ENTER to disable password security Enter password If Password Status is set to Locked Type the password and press Enter If you have assigned a setup password the computer accepts your setup password as an alternate system password If you type a wrong or incomplete system password the following message appears on the screen Incorrect password If you again type an incorre...

Page 14: ...ord is set to Not Enabled 2 Highlight Setup Password and press the left or right arrow key The computer prompts you to type and verify the password If a character is not permitted the computer emits a beep 3 Type and then verify the password After you verify the password the Setup Password setting changes to Enabled The next time you enter system setup the computer prompts you for the setup passwo...

Page 15: ...urn them on This reenables the password feature When you enter system setup both password options appear as Not Enabled the password feature is enabled but no password is assigned 10 Assign a new system and or setup password System Setup Use system setup settings as follows l To set user selectable options such as date and time or system password l To read the current amount of memory or set the t...

Page 16: ...name l Computer data Two boxes below the title box that display your computer processor L2 cache service tag and the version number of the BIOS l Options A scrollable box listing options that define the configuration of your computer including installed hardware power conservation and security features Fields to the right of the option titles contain settings or values The fields that you can chan...

Page 17: ... Insert the memory device into a USB port and restart the computer When F12 Boot Menu appears in the upper right corner of the screen press F12 The BIOS detects the device and adds the USB flash option to the boot menu Changing Boot Sequence for the Current Boot You can use this feature for example to tell the computer to boot from the CD drive so you can run the Dell Diagnostics but specify that ...

Page 18: ...to make it the first device in the list Boot Sequence See Boot Sequence for more information on this option Memory Information Indicates amount of installed memory computer memory speed amount of video memory and size of the display cache CPU Information l Hyper threading Enables or disables Hyper Threading technology for operating systems that support Hyper Threading The default setting is Disabl...

Page 19: ...umbers in both the date and time fields This feature does not work if you turn off your computer using a power strip or surge protector Remote Wake Up provides the ability either to remotely wake a computer from a low power sleep state or to remotely start up a computer that is turned off but connected to a power source l On The computer will start up when the appropriate signal is received by the...

Page 20: ...computer perform an orderly computer shutdown when possible Action Results Computer Turned On and ACPI Enabled Computer in Standby Mode Computer Turned Off Press power button Computer goes into standby mode or turns off depending on the operating system setup Computer turns on Boots and computer turns on Hold power button for 6 seconds Computer turns off Computer turns off Boots and computer turns...

Page 21: ... is recommended that you use the Microsoft Windows XP Service Pack 1 SP1 or later operating system because Windows XP is optimized to take advantage of Hyper Threading technology While many programs can benefit from Hyper Threading some programs have not been optimized for Hyper Threading and may require an update from the software manufacturer Contact the software manufacturer for updates and inf...

Page 22: ...omputer without a battery however without a battery the configuration information is erased if the computer is turned off or unplugged from the electrical outlet In this case you must enter system setup and reset the configuration options To replace the battery 1 If you have not already done so make a copy of your configuration information found in system setup 2 Follow the procedures in Before Yo...

Page 23: ... turn them on 7 Enter system setup and restore the settings you recorded in step 1 8 Properly dispose of the old battery Back to Contents Page 1 battery 2 battery socket 3 tab NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer ...

Page 24: ...rn off your computer 2 Disconnect any telephone or telecommunication lines from the computer 3 Disconnect your computer and all attached devices from their electrical outlets and then press the power button to ground the system board NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer CAUTION Before you begin any of the procedures ...

Page 25: ...your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components ...

Page 26: ...3 Blow carefully into the ball cage to dislodge dust and lint 4 If the rollers inside the ball cage are dirty clean the rollers with a cotton swab moistened lightly with isopropyl alcohol 5 Recenter the rollers in their channels if they are misaligned Ensure that fluff from the swab is not left on the rollers 6 Replace the ball and retainer ring and turn the retainer ring clockwise until it clicks...

Page 27: ...the disc For stubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are safe to use on DVDs Back to Contents Page NOTICE Always use compressed air to clean the lens in the CD DVD drive and follow the instructions that come with th...

Page 28: ...em board is on the bottom of the inside of the computer 3 Insert the four tabs on the speaker into four slots on the chassis 4 Slide the speaker toward the hard drive until the speaker is seated securely 5 Attach the cable to the connector on the I O panel Desktop Computer Minitower Computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Produc...

Page 29: ...m the system board 2 Press the lever to unseat the speaker slide the speaker toward the CD drive and then remove it Desktop Computer Minitower Computer 1 chassis slots 4 2 speaker tabs 4 3 chassis speaker 4 chassis speaker cable 5 chassis speaker connector ...

Page 30: ...Back to Contents Page ...

Page 31: ...of the cover until it closes d Ensure that both sides of the cover are locked If not repeat step b 4 On the mini tower computer place the cover on the computer and slide the cover toward the front of the computer until it fits completely into place 5 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page CAUTION Before you begin this procedure follow the saf...

Page 32: ...nd patches Desktop System Software DSS The DSS is located on the Drivers and Utilities CD and on the Dell Support website l Express Service Code and Service Tag l Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer l Use the Service Tag to identify your computer when you use support dell com or contact technical support ...

Page 33: ...he instructions on the screen l How to reinstall my operating system Operating System CD The operating system is already installed on your computer To reinstall your operating system use the Operating System CD After you reinstall your operating system use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer Your operating system product key label is locat...

Page 34: ...able computer battery is able to be depleted and recharged battery operating time The length of time minutes or hours that a portable computer battery holds a charge while powering the computer BIOS basic input output system A program or utility that serves as an interface between the computer hardware and the operating system Unless you understand what effect the settings have on the computer do ...

Page 35: ...erformance device Hardware such as a disk drive printer or keyboard that is installed in or connected to your computer device driver See driver DIN connector A round six pin connector that conforms to DIN Deutsche Industrie Norm standards it is typically used to connect PS 2 keyboard or mouse cable connectors disk striping A technique for spreading data over multiple disk drives Disk striping can ...

Page 36: ...py drive A disk drive that can read and write to floppy disks folder A term used to describe space on a disk or drive where files are organized and grouped Files in a folder can be viewed and ordered in various ways such as alphabetically by date and by size format The process that prepares a drive or disk for file storage When a drive or disk is formatted the existing information on it is lost FS...

Page 37: ...nd access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes key combination A command requiring you to press multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area network A...

Page 38: ... parallel printer to your computer Also referred to as an LPT port partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives Each partition can contain multiple logical drives PC Card A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of PC Cards PCI peripheral component interconnec...

Page 39: ... or technical support setup program A program that is used to install and configure hardware and software The setup exe or install exe program comes with most Windows software packages Setup program differs from system setup shortcut An icon that provides quick access to frequently used programs files folders and drives When you place a shortcut on your Windows desktop and double click the icon yo...

Page 40: ...mory chips dedicated to video functions Video memory is usually faster than system memory The amount of video memory installed primarily influences the number of colors that a program can display video mode A mode that describes how text and graphics are displayed on a monitor Graphics based software such as Windows operating systems displays in video modes that can be defined as x horizontal pixe...

Page 41: ...lled Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks called Zip disks Zip disks are slightly larger than regular floppy disks about tw...

Page 42: ... in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the technical support service see Technical Support Service NOTE Some...

Page 43: ...dell com Asian Pacific countries only sales_canada dell com Canada only l Electronic Information Service info dell com AutoTech Service Dell s automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that corre...

Page 44: ...eing returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call see the contact numbers for your region 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include a copy of the Diagnostics Checklist indicating the tests ...

Page 45: ...ded by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Er...

Page 46: ...81 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 800 10 0238 Brazil International Access Code 00 Country Code 55 City Code 51 Website www dell com br Customer Support Technical Support 0800 90 3355 Technical Support Fax 51 481 5470 Customer Care Fax 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 68...

Page 47: ...hnical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Tech Fax 22537 2728 Switchboard 22537 2711 Denmark Copenhagen International Access Code 00 Country Code 45 Website support euro dell com E mail http support euro dell com dk da emaildell Technical Support 7023 0182 Customer Care Relational 7023 0184 Home Small Business Customer Care 3287 5505 Switchboard Relational 3287 1200 Switchb...

Page 48: ...nsion and Inspiron 2969 3188 Technical Support OptiPlex Latitude and Dell Precision 2969 3191 Technical Support PowerApp PowerEdge PowerConnect and PowerVault 2969 3196 Customer Care 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 India Technical Support 1600 33 8045 Sales Large Corporate ...

Page 49: ...Sales toll free 080 200 3600 Customer Service Penang Malaysia 604 633 4949 Fax 2194 6202 Switchboard 2194 6000 Technical Support Electronics and Accessories toll free 080 200 3801 Latin America Customer Technical Support Austin Texas U S A 512 728 4093 Customer Service Austin Texas U S A 512 728 3619 Fax Technical Support and Customer Service Austin Texas U S A 512 728 3883 Sales Austin Texas U S ...

Page 50: ...Access Code 00 Country Code 47 Website support euro dell com E mail http support euro dell com no no emaildell Technical Support 671 16882 Relational Customer Care 671 17575 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw International Access Code 011 Country Code 48 Ci...

Page 51: ...orate Technical Support 902 100 130 Customer Care 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail http support euro dell com se sv emaildell Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home Small Business Customer Care 08 587 70 527 Employee Purchase ...

Page 52: ...0 413 598 2521 U S A Austin Texas International Access Code 011 Country Code 1 Automated Order Status Service toll free 1 800 433 9014 AutoTech portable and desktop computers toll free 1 800 247 9362 Consumer Home and Home Office Technical Support toll free 1 800 624 9896 Customer Service toll free 1 800 624 9897 DellNet Service and Support toll free 1 877 Dellnet 1 877 335 5638 Employee Purchase ...

Page 53: ... from the computer 6 To replace the I O panel follow the removal procedures in the reverse order CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer NOTICE Before yo...

Page 54: ...lease the top tab See the following figure For computers without the release lever reach inside the computer and push the top tab toward you to release it b Reach inside the computer and push the bottom tab toward you to release it the middle tab releases automatically c Rotate the front panel to separate it from the side hinges 5 Remove the two screws that secure the I O panel to the computer 1 s...

Page 55: ...the new I O panel 8 Insert the I O panel into the I O cage and replace the screws that you removed in step 5 9 Reattach the front panel to the side hinges and then rotate it until it snaps onto the front of the computer 1 screws 2 2 I O panel 3 sound USB cable 4 tie wrap cord 1 screws 2 2 I O panel 3 I O cage ...

Page 56: ...ter cover 12 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page 1 side hinges 2 front panel NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer ...

Page 57: ...nel will depend on the speed of the processor s front side bus Installing Memory 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the memory module connector NOTICE Before you install new memory modules download the most recent BIOS for your computer from the Dell Support website at support dell com NOTE DDR400 memory runs at 333 MHz when configured with 533...

Page 58: ...e existing configuration information and generates the following message The amount of system memory has changed Strike the F1 key to continue F2 to run the setup utility 8 Press F2 to enter system setup and check the value for System Memory 1 memory connector closest to processor 2 securing clips 2 3 connector 1 cutouts 2 2 memory module 3 notch 4 crossbar NOTICE To avoid damage to the memory mod...

Page 59: ...ts Then repeat steps 5 through 8 10 When the System Memory total is correct press Esc to exit system setup 11 Run the Dell Diagnostics to verify that the memory modules are operating properly Removing Memory 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the memory module connector 3 Grasp the module and pull up If the module is difficult to remove gently ...

Page 60: ...ce the four screws that secure the power supply to the back of the computer 9 Reinstall the fan assembly 10 Reconnect the DC power cables to the drives and system board 11 Replace the computer cover CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by pe...

Page 61: ...from the clips while you pull on the metal clips with your fingers 4 Press down on the handle which in turn presses the release button 5 Slide the power supply toward the front of the computer approximately 1 inch 6 Lift the power supply up and out of the computer 7 Slide the replacement power supply into place 8 Reconnect the DC power cables 9 Connect the AC power cable to the connector 10 Reatta...

Page 62: ...power supply may or may not have the P7 connector Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 COM Black 4 5 VDC Red 5 COM Black 6 5 VDC Red 7 COM Black 8 POK Gray 9 5 VFP Purple 10 12 VDC Yellow 11 3 3 VDC Orange 12 12 VDC Blue 13 COM Black 14 PS ON Green 15 COM Black 16 COM Black 17 COM Black 18 N C N C 19 5 VDC Red 20 5 VDC Red Use 22 AWG wire instead of 18 AWG wire ...

Page 63: ...5 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 12 VDC Yellow 2 COM Black 3 COM Black 4 5 VDC Red Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 COM Black 3 COM Black 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yellow 4 12 VDC Yellow NOTE Your computer s power supply may or may not have the P7 connector Pin Number Signal Name 18 AWG Wire 1 N C 2 COM B...

Page 64: ...ack 4 5 VDC Red 5 COM Black 6 5 VDC Red 7 COM Black 8 PWR_OK Gray 9 5 VSB Purple 10 12 VDC Yellow 11 3 3 VDC 3 3 V default sense Orange Brown 12 12 VDC Blue 13 COM Black 14 PS ON Green 15 COM Black 16 COM Black 17 COM Black 18 N C N C 19 5 VCD Red 20 5 VCD Red Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yellow 4 12 VDC Yellow ...

Page 65: ...e Power Connector Back to Contents Page Pin Number Signal Name 18 AWG Wire 1 12 VDC Yellow 2 COM Black 3 COM Black 4 5 VDC Red Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 COM Black 3 COM Black 4 12 VDC Yellow ...

Page 66: ...ment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Class B This equipment h...

Page 67: ...Back to Contents Page ...

Page 68: ...e your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components Jumper Setting Description CLEAR PASSWORD default Password features are enabled Password features are disabled jumpered unjumpered CAUTION Before you ...

Page 69: ... 14 Reinstall the heat sink blower assembly 16 Reattach the cables to the system board 17 Reinstall any cards 18 Replace the computer cover 19 Connect your computer and devices to electrical outlets and turn them on Mini Tower Computer 1 Follow the procedures in Before You Begin 2 If a floppy drive is installed remove the floppy drive 3 Remove any installed cards 4 Disconnect all cables from the s...

Page 70: ...2 Configure the settings of the replacement system board Set the jumpers on the replacement system board so that they are identical to the ones on the existing board 13 Place the system board inside the computer frame place the heat sink base on the system board and then replace the screws that you removed in step 8 14 Reinstall the processor heat sink 15 Reinstall the heat sink shroud and lower t...

Page 71: ... in the open position grip the indents and slide the computer cover toward the back of the computer 4 Place the computer cover on a level surface Back to Contents Page CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover 1 com...

Page 72: ...ive light is on when the computer reads data from or writes data to the floppy drive Wait until this light turns off before you remove the floppy disk from the drive 7 hard drive activity light The hard drive light is on when the computer reads data from or writes data to the hard drive The light might also be on when a device such as your CD player is operating 8 power button Press to turn on the...

Page 73: ...e 1 parallel connector Connect a parallel device such as a printer to the parallel connector If you have a USB printer plug it into a USB connector NOTE The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address 2 diagnostic lights Use the lights to help you recognize a diagnostic code that ca...

Page 74: ...input into a sound or telephony program On computers with a sound card the microphone connector is on the card 10 USB 2 0 connectors 4 Use the back USB connectors for devices that typically remain connected such as printers and keyboards It is recommended that you use the front USB connectors for devices that you connect occasionally such as joysticks or cameras or for bootable USB devices 11 keyb...

Page 75: ...at sink and blower assembly 3 power supply 8 system board 4 optional card cage 9 floppy drive 5 low profile PCI card slot 10 CD DVD drive 1 floppy drive connector DSKT 11 CD drive audio cable connector CD_IN 2 CD DVD drive connector IDE2 12 front panel audio cable connector FRONTAUDIO ...

Page 76: ...ver b When the stand is in place tighten the thumbscrew 3 Rotate the computer so that the stand is at the bottom and the drives are at the top 3 battery socket BATTERY 13 power connector 12VPOWER 4 front panel connector FRONTPANEL 14 processor and heat sink connector CPU 5 IDE hard drive connector IDE1 15 memory module connectors DIMMs 1 and 2 6 serial ATA hard drive connector SATA1 16 processor f...

Page 77: ...Back to Contents Page ...

Page 78: ...step 5 in the following procedure Installing Cards in the Optional Card Cage 1 Follow the procedures in Before You Begin 2 Remove the card cage a Gently pull on the handle and lift the card cage up and away from the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components in...

Page 79: ...e end of the card into the card guide bracket as you lower the card toward its connector on the system board Insert the card firmly into the card connector on the riser board f Lower the retention arm and press it into place securing the card s in the computer 3 Replace the card cage a Align the tabs in the side of the card cage with the slots on the side of the computer and slide the card cage do...

Page 80: ...the network cable to the integrated connector on the back panel 11 Install any drivers required for the card as described in the card documentation Removing Cards 1 Follow the procedures in Before You Begin 2 Remove the card cage see step 2 of the previous procedure 3 Press the lever on the retention arm and raise the retention arm 4 If necessary disconnect any cables connected to the card 5 Grasp...

Page 81: ...er system setup select Audio Controller and change the setting to On b Connect external audio devices to the audio connectors on the computer back panel 12 If you removed an add in network connector a Enter system setup select Network Controller and change the setting to On b Connect the network cable to the integrated connector on the computer back panel Back to Contents Page NOTICE To connect a ...

Page 82: ...ver 5 Raise the back of the cover and pivot it toward the front of the computer Back to Contents Page CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Ensure that there is sufficient space to support the open cover a...

Page 83: ... interface connectors are keyed for correct insertion that is a notch or a missing pin on one connector matches a tab or a filled in hole on the other connector Keyed connectors ensure that the pin 1 wire in the cable indicated by the colored stripe along one edge of the IDE cable serial ATA cables do not use a colored stripe goes to the pin 1 end of the connector The pin 1 end of a connector on a...

Page 84: ...ant to keep back up your files before you begin this procedure 2 Check the documentation for the drive to verify that it is configured for your computer 3 Follow the procedures in Before You Begin Removing a Hard Drive 1 Disconnect the power and hard drive cables from the drive 1 power cable 2 power input connector CAUTION Before you begin any of the procedures in this section follow the safety in...

Page 85: ...e the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws two screws on each rail 1 hard drive cable 2 power cable 1 tabs 2 2 hard drive NOTICE When you unpack the replacement drive do not s...

Page 86: ... the appropriate Primary Drive option 0 or 1 12 Exit system setup and reboot the computer 13 Partition and logically format your drive before you proceed to the next step For instructions see the documentation that came with your operating system 14 Test the hard drive by running the Dell Diagnostics 15 Install your operating system on the hard drive For instructions see the documentation that cam...

Page 87: ...ng a CD DVD Drive 1 Disconnect the power and CD DVD drive cables from the back of the drive 2 Disconnect the other end of the CD DVD drive cable from the IDE connector on the system board CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electr...

Page 88: ...er If you are installing an IDE drive configure the drive for the cable select setting 2 If the replacement drive does not have the bracket rails attached remove the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tight...

Page 89: ... on installing any software required for drive operation 11 Update your configuration information by setting the appropriate Drive option 0 or 1 under Drives See System Setup Options for more information 12 Verify that your computer works correctly by running the Dell Diagnostics Floppy Drive If you are installing a new floppy drive rather than replacing a drive remove the front panel inserts Remo...

Page 90: ...de the drive up and remove the drive from the drive bay Installing a Floppy Drive 1 Follow the procedures in Before You Begin 2 If the replacement drive does not have the bracket rails attached remove the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on t...

Page 91: ...g vents 8 Close the computer cover 9 Attach the computer stand optional 10 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 11 Enter system setup and use the Diskette Drive option to enable your new floppy drive 12 Verify that your computer works cor...

Page 92: ... pressing on the retention base tab while lifting one end of the heat sink CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal su...

Page 93: ... you are not installing a processor upgrade kit from Dell reuse the original heat sink when you install your new processor NOTICE Be careful not to bend any of the pins when you remove the processor from the socket Bending the pins can permanently damage the processor 1 release lever 2 processor 3 socket NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer NOTI...

Page 94: ...all the heat sink blower assembly a Place the one end of the heat sink assembly under the tab on one side of the retention base b Lower the assembly until the heat sink fits securely under the tab on the retention base c Insert the securing clip by placing the notched end of the clip opposite the tab into the slot on the retention base Press on the securing clip tab and lower the securing clip int...

Page 95: ... computer stand optional 18 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page 1 heat sink blower assembly 4 retention base 2 screw 5 heat sink 3 retention base tab 6 screw 1 securing clip 2 tab 3 slot 4 retention base NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer ...

Page 96: ...ds 8 power button Press this button to turn on the computer NOTICE If your operating system has ACPI enabled when you press the power button the computer will perform an operating system shutdown NOTICE To avoid losing data do not use the power button to turn off the computer Instead perform a Windows shutdown 9 power light The power light illuminates and blinks or remains solid to indicate differ...

Page 97: ...ctor card use the connector on the card It is recommended that you use Category 5 wiring and connectors for your network If you must use Category 3 wiring force the network speed to 10 Mbps to ensure reliable operation 7 security cable slot Use a security cable with the slot to help secure your computer 8 PCI card slots 3 Use these slots for a PCI card such as a modem 9 USB 2 0 connectors 4 Use th...

Page 98: ...nstructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the computer cover 1 CD drive 5 primary hard drive 2 secondary CD drive 6 power supply 3 optional floppy drive 7 system board 4 secondary hard drive ...

Page 99: ...C1 4 hard drive connector J6J2 13 PCI card slots 3 PCI1 PCI2 PCI3 5 control panel connector J7J2 14 modem telephony internal chassis speaker connector 6 standby power light AUX_PWR 15 processor power connector J5B1 7 password jumper CLEAR PASSWORD 16 processor connector J2E1 8 serial ATA connector J8G1 17 fan connector J1F1 9 front panel connector J9G1 18 memory module connectors DIMMs 1 and 2 ...

Page 100: ...ection follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis NOTE Your Dell computer uses only PCI slots ISA cards are not supported NOTE If...

Page 101: ...ed an add in network adapter and want to turn off the integrated network adapter a Enter system setup select Network Controller and change the setting to Off b Connect the network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the back panel 12 Install any drivers required for the card as described in the card documentation Removing...

Page 102: ... sound card a Enter system setup select Integrated Devices and change the setting for Sound to On b Connect external audio devices to the audio connectors on the computer back panel 10 If you removed an add in network connector a Enter system setup select Integrated Devices and change the setting for Network Interface Card to On b Connect the network cable to the integrated connector on the comput...

Page 103: ... control panel lever is secured by the tab on the chassis 4 Connect the control panel cable to the connector on the system board CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel ...

Page 104: ...ter and devices to electrical outlets and turn them on Back to Contents Page 1 control panel lever 2 control panel tab 3 notch NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer ...

Page 105: ...and to the system board Drive Interface Connectors Most interface connectors are keyed for correct insertion that is a notch or a missing pin on one connector matches a tab or a filled in hole on the other connector Keyed connectors ensure that the pin 1 wire in the cable indicated by the colored stripe along one edge of the IDE cable serial ATA cables do not use a colored stripe goes to the pin 1...

Page 106: ...he drive to verify that it is configured for your computer 3 Follow the procedures in Before You Begin Removing a Hard Drive 1 Disconnect the power and hard drive cables from the drive 2 Remove the two bracket securing screws and then remove the drive bracket from the computer 3 Remove the three hard drive securing screws and then remove the hard drive from the bracket 1 power cable 2 power input ...

Page 107: ... in step 3 in the previous procedure c Install the drive bracket by inserting the two bracket tabs into the two drive slots and then rotating the drive into position d Attach the two bracket securing screws that you removed in step 2 of the previous procedure 1 hard drive 2 bracket securing screw 3 hard drive securing screws 3 4 drive bracket 5 bracket securing screw NOTICE When you unpack the rep...

Page 108: ... the procedures in Before You Begin 2 Remove the primary hard drive and bracket The primary hard drive and bracket must be moved to the forward position see Installing a Hard Drive 3 Remove the secondary hard drive bracket from the computer a Remove the two bracket securing screws on the bracket for the second drive b Remove the bracket for the secondary drive from the computer 4 If you are replac...

Page 109: ...he hard drive b Secure the drive to the bracket with three screws c Install the drive bracket by inserting the two bracket tabs into the two drive slots and then rotating the drive into position d Replace the two bracket securing screws 1 bracket securing screw 2 hard drive securing screws 3 3 drive bracket 4 bracket securing screw NOTICE Ground yourself by touching an unpainted metal surface on t...

Page 110: ...h the bottom tab towards you to release it the middle tab releases automatically c Rotate the front panel to separate it from the side hinges 3 Remove the middle and bottom front panel inserts by pushing on the back of the inserts 1 secondary hard drive 4 bracket securing screw 2 drive slots 2 5 drive bracket 3 bracket tabs 2 6 bracket securing screw NOTICE To connect a network cable first plug th...

Page 111: ...y slide the drive into place 7 Once the drive is in place gently apply pressure to ensure that the drive is fully seated 8 Use the securing screw that came with the drive to attach the drive to the computer 1 drive alignment screws 2 NOTE Some computers come with only two extra alignment screws others come with four You only need two alignment screws for this procedure 1 securing screw 2 drive ali...

Page 112: ...Adding a Second CD or DVD Drive 1 Follow the procedures in Before You Begin 2 Release and remove the front panel 3 Remove the bottom front panel insert by pushing on the back of the insert 4 Ensure that the jumper setting on the new drive is set for cable select see the documentation that came with the drive for information 5 Remove two extra alignment screws from the front of the computer beneath...

Page 113: ...o the drive 12 Check all cable connections and then fold the cables out of the way to provide airflow for the fan and cooling vents 13 Reattach the front panel to the side hinges and then rotate it until it snaps onto the front of the computer 1 drive alignment screws 2 NOTE Some computers come with only two extra alignment screws others come with four You only need two alignment screws for this p...

Page 114: ...e the middle and bottom front panel inserts by pushing the back of the inserts If a secondary CD drive is installed then you will only remove the bottom panel insert 1 side hinges 2 front panel NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer CAUTION Before you begin any of the procedures in this section follow the safety instruct...

Page 115: ... the back of the drive 7 Connect the data cable to the back of the drive and to the floppy drive connector on the system board 1 tabs 2 2 insert NOTE The top of the floppy drive bracket has two slots that fit into two clips on the bottom of the upper drive bay When the floppy drive bracket is properly mounted it remains in place without support NOTICE When attaching the drive data cable match the ...

Page 116: ...evices to electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 13 Enter system setup and update the appropriate Diskette Drive A option to reflect the size and capacity of your new floppy drive 14 Verify that your computer works correctly by running the Dell Diagnostics 1 top bracket screw 2 driv...

Page 117: ...Back to Contents Page ...

Page 118: ...able from the 12VPOWER connector on the system board 4 Pull up and rotate the airflow shroud 5 Remove the heat sink a Press the tab on the green securing clip to remove the clip from the retention base CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide CAUTION The heat sink can get very hot during normal operation Be sure that the heat sink has ...

Page 119: ...ention base tab 3 retention base NOTICE If you are installing a processor upgrade kit from Dell discard the original heat sink If you are not installing a processor upgrade kit from Dell reuse the original heat sink when you install your new processor NOTICE Be careful not to bend any of the pins when you remove the processor from the socket Bending the pins can permanently damage the processor 1 ...

Page 120: ...cement kit was sent 12 Install the heat sink a Place one end of the heat sink under the tab on one side of the retention base b Lower the heat sink until the heat sink fits securely under the tab on the retention base NOTICE Be careful not to bend any of the pins when you unpack the processor Bending the pins can permanently damage the processor If any of the pins on the processor appear to be ben...

Page 121: ...roud over the heat sink 14 Reconnect the cooling fan power cable to the FAN connector on the system board 15 Reconnect the power cable to the 12VPOWER connector on the system board 16 Replace the computer cover 17 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page 1 heat sink 2 retention base tab 3 retention base 1 securing clip 2 tab 3 slot NOTICE To co...

Page 122: ...t the computer is plugged into a working electrical outlet and that you have pressed the power button yellow green yellow yellow A possible processor failure has occurred l Reinstall the processor and restart the computer green green yellow yellow Memory modules are detected but a memory failure has occurred l If you have one memory module installed reinstall it and restart the computer l If you h...

Page 123: ...nnector and restart the computer Continue until you have identified a faulty connector or reinstalled all modules without error yellow green yellow green Memory modules are detected but a memory configuration or compatibility error exists l Ensure that no special memory module memory connector placement requirements exist see Memory for more information l Verify that the memory modules that you ar...

Page 124: ...me and date information after turning on the computer or if an incorrect time or date displays during start up replace the battery If the battery still does not work properly contact Dell CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide Check the card seating and cable 1 Turn off the computer and devices disconnect them from their electrical o...

Page 125: ...puter s original default settings NOTE After restoring the computer s factory settings ensure that all IDE devices are present and properly enabled Also check or reset the date and time 6 Press Esc and then press Enter to save the changes and restart the computer Test the drive l Insert another disk to eliminate the possibility that the original floppy disk is defective l Insert a bootable floppy ...

Page 126: ... is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Clean the disc Use a commercially available cleaning kit Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Test the hard drive Windows XP and Windows 2000 Run the Check Disk utility 1 For Windows X...

Page 127: ...d The hard drive or the associated controller is defective See Drive Problems for troubleshooting suggestions Data error The floppy or hard drive cannot read the data l For the Microsoft Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive l For another operating system run the appropriate corresponding utility See your operating system documentat...

Page 128: ...have too many programs open Close all windows and open the program that you want to use In some cases you might have to restart your computer to restore computer resources If so run the program that you want to use first Operating system not found Contact Dell Plug and Play Configuration Error The computer encountered a problem while trying to configure one or more cards 1 Turn your computer off u...

Page 129: ...re usually includes installation instructions in its documentation or on a floppy disk or CD Check the software documentation Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program If necessary uninstall and then reinstall the program Turn the computer off If the computer does not respond to a...

Page 130: ...ain access to technical support through e mail Call Dell If you cannot solve your problem using the Dell Support website or e mail service call Dell for technical assistance See Technical Support Service for a description of the hardware and software support provided by Dell Remove any recently added hardware to see if it resolves the conflict If removing the hardware resolves the conflict see the...

Page 131: ...art the computer l Run the Dell Diagnostics If any of the diagnostics tests fail contact Dell Restart the computer 1 Simultaneously press Ctrl Esc to display the Start menu 2 Type u press the keyboard arrow keys to highlight Shut down or Turn Off and then press Enter 3 After the computer turns off press the power button to restart the computer Check the mouse cable l Check the cable connector for ...

Page 132: ...rip is turned on l Ensure that the electrical outlet is working by testing it with another device such as a lamp l Bypass power protection devices power strips and power extension cables to verify that the computer turns on l Ensure that the main power cable is securely connected to the system board l Ensure that the front panel cable is securely connected to the system board l If the problem pers...

Page 133: ...ing for a parallel device matches the recommended settings Check the software documentation If the problem occurs with particular software see the software documentation for the recommended serial or parallel port settings Ensure that the port settings match the recommended settings Run the Dell Diagnostics If the tests do not complete contact Dell Test the device Swap the device with a comparable...

Page 134: ...es from the power supply are firmly connected to the connectors on the system board 3 Replace the computer cover reconnect the computer and devices to electrical outlets and then turn them on Perform all checks in Card Problems Perform all checks in Keyboard Problems CAUTION Before you begin this procedure follow the safety instructions in the Product Information Guide Reinstall the battery 1 Turn...

Page 135: ...r monitor is available connect it to the computer Check the diagnostic lights See Diagnostic Lights Check the monitor settings See the monitor documentation for instructions on adjusting the contrast and brightness demagnetizing degaussing the monitor and running the monitor self test Move the subwoofer away from the monitor If your speaker system includes a subwoofer ensure that the subwoofer is ...

Page 136: ...FSB processors Memory Architecture dual channel DDR SDRAM Memory connectors 2 Memory capacities 128 256 512 MB or 1 GB non ECC Minimum memory 128 MB single channel mode 256 MB dual channel mode NOTE Between 1 and 64 MB of system memory may be allocated to support graphics depending on system memory size and other factors Maximum memory 2 GB BIOS address F0000h Computer Information Chip set Intel 8...

Page 137: ...5 hole connector bidirectional Video 15 hole connector Network adapter RJ45 connector PS 2 keyboard and mouse 6 pin mini DIN USB two front panel and four back panel USB 2 0 compliant connectors Audio three back panel connectors for line in line out and microphone one front panel connector for headphones System board connectors Primary IDE drive 40 pin connector on PCI local bus Secondary IDE drive...

Page 138: ... fixed voltage power supply 100 to 120V at 60 Hz 200 to 240V at 50Hz Backup battery 3 V CR2032 lithium coin cell Physical Height x Width x Depth small desktop computer 0 6 cm 4 2 inches x 38 9 cm 15 3 inches x 43 2 cm 17 inches mini tower computer 36 8 x 18 4 x 42 6 cm 14 5 x 7 25 x 16 75 inches Weight small desktop computer 9 9 kg 22 lbs mini tower computer 10 4 kg 23 lbs Environmental Temperatur...

Page 139: ......

Page 140: ...are products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your computer see the Product Information Guide or separate paper warranty document that shipped with your computer Back to Contents Page ...

Page 141: ...s XP CD screen click I will use the wizard from the Windows XP CD and click Next 5 When the Now go to your old computer screen appears go to your old or source computer Do not click Next at this time To copy data from the old computer 1 On the old computer insert the Windows XP Operating System CD 2 On the Welcome to Microsoft Windows XP screen click Perform additional tasks 3 Under What do you wa...

Page 142: ...tch User When you use Fast User Switching programs that previous users were using remain running in the background which might decrease your computer s response time Also multimedia programs such as games and DVD software might not work with Fast User Switching For more information see the Windows Help and Support Center Setting Up a Home and Office Network Connecting to a Network Adapter Before y...

Page 143: ...n a home or small office 1 Click the Start button point to All Programs Accessories Communications and then click Network Setup Wizard 2 On the welcome screen click Next 3 Click Checklist for creating a network 4 Complete the checklist and required preparations 5 Return to the Network Setup Wizard and follow the instructions on the screen Back to Contents Page NOTE Selecting the connection method ...

Search results

Summary of Contents for OptiPlex 170L

Reviews:

Related manuals for OptiPlex 170L

Brands by name

Popular brands

Dell OptiPlex 170L, User Manual

Search results

Summary of Contents for OptiPlex 170L

Reviews:

Related manuals for OptiPlex 170L

Brands by name

Popular brands