w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Dell™ OptiPlex™
Setup and Quick Reference Guide
Model MTC2
K1197bk0.book Page 1 Thursday, May 15, 2003 8:16 AM
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Page 4: ...n All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell OptiPlex and the DELL logo are trademarks of Dell Computer Corporation Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation EMC is ...
Page 5: ...g Information for Your Computer 5 CAUTION Safety Instructions 8 When Using Your Computer 10 Getting Started Setup 13 Completed Setup 16 Solving Problems 17 Dell Diagnostics 19 Regulatory Notices 21 K1197bk0 book Page 3 Thursday May 15 2003 8 16 AM ...
Page 6: ...4 Contents K1197bk0 book Page 4 Thursday May 15 2003 8 16 AM ...
Page 7: ... D r i v e r s a n d U t i l i t i e s C D a l s o k n o w n a s t h e R e s o u r c e C D Documentation and drivers are already installed on your computer when shipped from Dell You can use the CD to reinstall drivers run the Dell Diagnostics or access your documentation Readme files may be included on your CD to provide last minute updates about technical changes to your computer or advanced tec...
Page 8: ...on and click Help and Support 2 Click User s and system guides and click User s guides M i c r o s o f t W i n d o w s 2 0 0 0 Double click the User s Guides icon on your desktop Latest drivers for my computer Answers to technical service and support questions Online discussions with other users and technical support Documentation for my computer D e l l S u p p o r t Web s i t e support dell com ...
Page 9: ...r corporate government and education customers This website may not be available in all regions How to use Windows XP Documentation for my computer Documentation for devices such as a modem W i n d o w s H e l p a n d S u p p o r t C e n t e r 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that desc...
Page 10: ...3 wire cable with properly grounded plugs To help avoid the potential hazard of electric shock do not use your computer during an electrical storm To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm If your computer includes a modem the cable used with the modem should be m...
Page 11: ... surge suppressor line conditioner or uninterruptible power supply UPS Ensure that nothing rests on your computer s cables and that the cables are not located where they can be stepped on or tripped over Do not push any objects into the openings of your computer Doing so can cause fire or electric shock by shorting out interior components Keep your computer away from radiators and heat sources Als...
Page 12: ... the correct operating voltage A manual voltage selection switch Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage Set the switch to the position that most closely matches the voltage used in your location NOTICE To help avoid damaging a computer with a manual voltage selection switch set the switch for the voltage that mos...
Page 13: ...g the monitor from their electrical outlets Also disconnect any telephone or telecommunication lines from the computer Doing so reduces the potential for personal injury or shock In addition take note of these safety guidelines when appropriate When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs if yo...
Page 14: ...charge static electricity from your body When transporting an electrostatic sensitive component first place it in an antistatic container or packaging Handle all electrostatic sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Ergonomic Computing Habits CAUTION Improper or prolonged keyboard use may result in injury CAUTION Viewing the monitor scree...
Page 15: ... to the network adapter Voltage from telephone communications can cause damage to the network adapter 3 Connect the monitor Align and gently insert the monitor cable to avoid bending connector pins Tighten the thumbscrews on the cable connectors NOTE Some monitors have the video connector underneath the back of the screen See the documentation that came with your monitor for its connector location...
Page 16: ...tion that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system NOTE Your system may very slightly from the following setup illustrations S e t u p W i t h o u t E x p a n s i o n C a r d s monitor keyboard mouse speakers headphones network USB K1197bk0 book Page 14 Thursday May 15 2003 8 16 AM ...
Page 17: ...Setup and Quick Reference Guide 15 S e t u p W i t h E x p a n s i o n C a r d s speakers network K1197bk0 book Page 15 Thursday May 15 2003 8 16 AM ...
Page 18: ...16 Setup and Quick Reference Guide w w w d e l l c o m s u p p o r t d e l l c o m Completed Setup power Microsoft Windows Product Key K1197bk0 book Page 16 Thursday May 15 2003 8 16 AM ...
Page 19: ...n for Your Computer on page 5 for an example of the express service code and service tag Express Service Code ___________________________ Service Tag ___________________________ Your computer includes the following tools that can help you solve a problem DELL DIAGNOSTICS The Dell Diagnostics tests various components in your computer and helps to identify the cause of computer problems For more inf...
Page 20: ...ers and Utilities CD is about to begin installation 3 Click OK to continue To complete the installation respond to the prompts offered by the installation program 4 Click Next at the Welcome Dell System Owner screen 5 Select the appropriate System Model Operating System Device Type and Topic Drivers for Your Computer To display a list of device drivers for your computer 1 Click My Drivers in the T...
Page 21: ... system setup and is active Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD also known as the ResourceCD Starting the Dell Diagnostics From Your Hard Drive 1 Shut down and restart the computer 2 When the DELL logo appears press F12 immediately NOTE If you receive a message stating that no Diagnostics utility partition has been found follow the instructio...
Page 22: ...from the menu that appears 6 Type 1 to start the ResourceCD menu 7 Type 2 to start the Dell Diagnostics 8 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your platform 9 When the Dell Diagnostics Main Menu appears select the test you want to run 10 When the tests are completed remove the CD 11 Close the test screen to...
Page 23: ... determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the computer with respect to the receiver Move the computer away from the receiver Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult ...
Page 24: ...CIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FI...
Page 25: ...uct that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay...
Page 26: ...rchased a service contract If your service contract is with Dell service will be provided to you under the terms of the service agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use ...
Page 27: ...ioned or refurbished Dell branded hardware products and parts may be returned within 14 days of the date on the packing slip or invoice To return products e mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return You must obtain a Credit Return Authorization Number in order to return the product...
Page 28: ...NS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE P...
Page 29: ...ip the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining...
Page 30: ...ll parts removed from repaired products May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website For Canada purchased computers in country transfers and to trans...
Page 31: ...documentation for specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds...
Page 32: ...ing name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repair repl...
Page 33: ...83 Piso 3 Of 302 Providencia Santiago Chile Dell Computer de Colombia Corporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F K1197bk0 book Page 31 Thursday May 15 2003 8 16 AM ...
Page 34: ...Intel To request warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Not...
Page 35: ...our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by a design defect or error which we call errata Rigorous validation identifies mo...
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