Solving Problems
93
Resolving Other Technical Problems
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require
a driver program. A driver acts like a translator between the device and any other programs that use
the device. Each device has its own set of specialized commands that only its driver recognizes.
Dell ships your computer to you with required drivers already installed—no further installation or
configuration is needed.
E
NSURE
THAT
YOU
ARE
CONNECTED
TO
THE
I
NTERNET
—
Ensure that you have subscribed to an
Internet provider. With the Outlook Express e-mail program open, click
File
. If
Work Offline
has a
checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact
your Internet service provider.
S
CAN
THE
COMPUTER
FOR
SPYWARE
—
If you are experiencing slow computer performance, you
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to
support.dell.com
and search for the keyword
spyware
.
G
O
TO
THE
D
ELL
SUPPORT
WEBSITE
—
Go to
support.dell.com
for help with
general usage, installation, and troubleshooting questions. See "Dell Technical
Support Policy (U.S. Only)" on page 152 for a description of the hardware and
software support provided by Dell.
E -
D
ELL
—
Go to
support.dell.com
and then click
E-Mail Dell
in the
Communicate
list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours. See "Dell Technical
Support Policy (U.S. Only)" on page 152 for a description of the hardware and
software support provided by Dell.
C
ONTACT
D
ELL
—
If you cannot solve your problem using the Dell™ support
website or e-mail service, call Dell for technical assistance (see page 152). See
"Dell Technical Support Policy (U.S. Only)" on page 152 for a description of the
hardware and software support provided by Dell.
Summary of Contents for Inspiron XPS
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Inspiron XPS Owner s Manual Model PP09L ...
Page 10: ...10 Contents ...
Page 16: ...16 Safety Instructions w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 20: ...20 Finding Information w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 32: ...32 A Tour of Your Computer w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 48: ...48 Optimizing Performance w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 54: ...54 Using a Battery w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 58: ...58 Using the Module Bay w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 64: ...64 Using the Keyboard and Touch Pad w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 74: ...74 Setting Up a Home and Office Network w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 102: ...102 Solving Problems w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 182: ...182 Appendix w w w d e l l c o m s u p p o r t d e l l c o m ...
