
Invoking ePSA
To invoke ePSA:
1. Restart the computer.
2. When the DELL logo appears, press <F12> to access the Boot menu.
NOTE:
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut
down your computer and try again.
3. Select
Diagnostics
from the menu and press <Enter>.
4. During the assessment, answer any questions that appear on the screen.
If a component fails the test, the ePSA displays an error message. To stop the assessment and enter the ePSA home screen, click
No
; to
continue to the next test, click
Yes
; to retest the component that failed, press
Retry
.
If you receive error code(s) during the ePSA tests, write down the error code(s) and contact Dell.
If the ePSA completes successfully, the following message appears:
“
No problems have been found with this system so far. Do you want to run the remaining memory tests ? This will take about 30
minutes or more. Do you want to continue? (Recommended).
”
If you are experiencing memory issues, click
Yes
, otherwise press
No
.
The following message appears: “
All tests passed
."
If the ePSA completes with errors, the following message appears on your screen:
“Testing completed. One or more errors were detected.”
Click the
Event Log
tab in the
Status Window
to see the errors that occurred during the ePSA tests.
5. Click
Exit
to restart your computer.
Related Information
Enhanced Pre-Boot System Assessment (ePSA)
Summary of Contents for Inspiron Inspiron 17R
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Page 111: ...Diagnostics Invoking PSA Enhanced Pre Boot System Assessment ePSA Invoking ePSA Beep Codes ...
Page 122: ...Related Information Ergonomic Instructions for Laptops Back to Contents Page ...