Me and My Dell
© 2014 Dell Inc.
Page 1: ...Me and My Dell 2014 Dell Inc ...
Page 2: ...NING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 201...
Page 3: ...t screen and tiles 14 Apps 14 Closing an app 14 Snapping apps 14 More Information 15 Setting Up Your Computer 16 Connecting To The Internet 16 Connecting to the Internet Using LAN 16 Connecting to the Internet Using WLAN 16 Connecting to the Internet Using WWAN 17 Setting up Audio 18 Configuring 5 1 7 1 Audio 18 Connecting 5 1 Speakers 19 Connecting 7 1 Speakers 20 Setting Up Your Printer 21 ...
Page 4: ... Battery 24 Coin Cell Battery 24 Touchpad 25 Display 25 Touchscreen 25 3D 25 3D Camera 26 Keyboard 26 Physical Keyboard 27 Keyboard Backlight 27 On Screen Keyboard 28 Keyboard Connection Types 28 Wired 28 Wireless 28 Service Tag and Express Service Code 29 Locating the Label on Your Computer 29 Dell Support Website 29 BIOS Setup Program 29 ...
Page 5: ...dule 33 System Board 34 Chipset 35 Processor 35 Computer Fan 36 Thermal Grease 36 Video Card 37 TV Tuners 38 Internal 38 External 38 Speakers 39 2 1 Audio 39 5 1 Audio 39 7 1 Audio 39 Webcam 40 Network 40 Local Area Network LAN 40 Wireless Local Area Network WLAN 41 Wireless Wide Area Network WWAN 41 Wireless Personal Area Network WPAN 41 ...
Page 6: ...tery 44 Using your Keyboard 44 Keyboard Shortcuts 44 Keyboard Shortcuts Windows 8 1 Windows RT 47 Customizing Your Keyboard 48 Changing Keyboard Input Language 49 Using Numeric Keypad on a Laptop 50 Using Your Touchpad 50 Touchpad Gestures 51 Scroll 51 Zoom 52 Rotate 53 Flick 53 Quick Launch 54 Using Your Touchscreen 54 Touchscreen Gestures 54 Zoom 55 Dwell 55 Flick 55 Rotate 56 Scroll 56 ...
Page 7: ...one 58 Ports and Connectors 59 Audio 59 Types of Audio Ports 59 USB 60 USB Ports 60 eSATA 61 Visual Graphics Array VGA 62 Digital Visual Interface DVI 62 DisplayPort 62 Mini DisplayPort 62 Advantages of DisplayPort 63 HDMI 63 Advantages of HDMI 63 Mini HDMI 63 Micro HDMI 64 S PDIF 64 Software and Applications 65 Computrace 65 Enabling Computrace 66 Getting Help on Computrace 66 ...
Page 8: ...ring Your Operating System 73 System Recovery Options 73 Dell Backup and Recovery 74 Dell Backup and Recovery Basic 74 Accessing Dell Backup and Recovery 74 Creating System Reinstall Discs 75 Restoring Your Computer 75 Dell Backup and Recovery Premium 75 Upgrading to Dell Backup and Recovery Premium 75 Restoring system data 75 Restoring specific files or folders from a Full System Backup 75 Restor...
Page 9: ...der Local Backup 78 Restoring specific files or folders from a Full System Backup 78 Restoring specific files or folders from a File Folder Backup 78 Dell Factory Image Restore 79 Accessing Dell Factory Image Restore 79 Starting Dell Factory Image Restore 80 System Restore 81 Windows 8 1 81 Using System Restore 81 Undoing the Last System Restore 81 Windows 7 82 Using System Restore 82 Undoing the ...
Page 10: ... 87 Starting LCD BIST 87 Invoking ePSA 88 Beep Codes 89 BIOS 90 Changing BIOS Settings 90 Entering BIOS Setup Program 90 Resetting BIOS Password 91 Remove the CMOS Battery 91 Use System Board Jumper 91 Changing the Boot Sequence 92 Using Boot Menu 92 Using BIOS Setup Program 92 Getting Help and Contacting Dell 93 Getting Help 93 Contacting Dell 93 ...
Page 11: ...Improving Battery Life 96 Dell Longevity Mode 97 Dell Desktop Mode 98 Migration Tips 98 Migrating from one Windows Operating System to a newer Operating System 98 Ergonomic Instructions 99 Dell and the Environment 100 Regulatory Compliance Policy 102 Contact Details for Regulatory Compliance Web site 102 Additional Compliance Information 102 ...
Page 12: ... them if needed To sign in using an existing Microsoft account type the email ID and password To create a new Microsoft account tap or click Sign up for a new email address and follow the instructions on the screen Local account Tap or click Sign in without a Microsoft account and follow the instructions on the screen Locking and unlocking your computer Locking your computer 1 Access the charms si...
Page 13: ...dge of the screen or point your mouse to the upper lower right corner of the screen If you are using a multi touch touchpad swipe in from the right edge of the touchpad The most common charms are Search Share Start Devices and Settings Search Allows you to find apps settings and files on your computer and the internet Share Allows you to share photos links and so on with your friends and social ne...
Page 14: ...ace of Windows 8 1 Apps run in full screen mode These apps are specifically designed for Windows 8 1 interface Tap or click on the app tile to launch the app Closing an app If you are using a touchscreen drag the app to the bottom of the screen and release the app If you are using a mouse click and drag the app from the top of the screen to the bottom of the screen and release the app Snapping app...
Page 15: ...More Information 15 More Information You can get more information on Windows 8 1 and the new features using any of the following resources Help Tips tile dell com support microsoft com ...
Page 16: ...t service provider Connecting to the Internet Using LAN 1 Connect the Ethernet cable to the modem or router and to your computer 2 Check for activity lights on the modem or router and your computer NOTE Some computers may not have activity lights 3 Open your web browser to verify Internet connection Connecting to the Internet Using WLAN NOTE Make sure Wi Fi is enabled on your computer For more inf...
Page 17: ...t Using WWAN WWAN connection does not require a modem or a router to allow your laptop or tablet to connect to the internet The WWAN card on your computer connects directly to the service provider s network like your cell phone If you purchased a tablet with a network service contract the internet may already be activated Windows 8 1 Windows RT 1 Make sure that wireless is enabled on your computer...
Page 18: ... the speakers as specified in the documents that shipped with your speakers NOTE On computers with a discrete sound card connect the speakers to the connectors on the card Configuring 5 1 7 1 Audio Configure your computer to provide multi channel audio output Windows 8 1 1 Access the Search charm 2 Click Settings and type Audio in the search box 3 Click Manage Audio Devices 4 Click Speaker Headpho...
Page 19: ...r audio connector on the computer 5 Center LFE surround out on the speaker 2 Center LFE surround out on the computer 6 Front audio connector on the speaker 3 Front audio connector on the computer 7 Rear audio connector on the speaker 4 5 1 channel audio cable ...
Page 20: ...ter LFE surround out on the speaker 2 Center LFE surround out on the computer 7 Front audio connector on the speaker 3 Side audio connector on the computer 8 Rear audio connector on the speaker 4 Front audio connector on the computer 9 Side audio connector on the speaker 5 7 1 channel audio cable ...
Page 21: ...lick Settings and type Devices in the search box 3 Click Devices and follow the instruction on the screen NOTE If your printer is installed it should appear in the list on the right side If your printer isn t in this list click Add a device at the top of the device list Select your printer from this list to install it For more information on setting up the printer see the documentation that is shi...
Page 22: ...bcam Use the media that is shipped with your webcam to install the drivers and other required software to use all the features of your webcam For more information see the documentation that shipped with your webcam Setting up Bluetooth You can enable Bluetooth on your computer by turning on the wireless Most laptops and tablets are shipped with a built in Buletooth card To pair a device with your ...
Page 23: ...s of the power adapter and the power cable The power adapter rating 65 W 90 W and so on depends on the computer it is designed for and the power cable varies based on the country where the power adapter is shipped CAUTION To avoid damaging your computer it is recommended to use only the power adapter that shipped with your computer or a Dell approved replacement power adapter ...
Page 24: ...ervice technician to replace NOTE High capacity batteries generally have a longer life cycle since you need to charge high capacity batteries less often compared to low capacity batteries NOTE For tips on improving the battery life see Improving Battery Life Coin Cell Battery Coin cell battery provides power to the Complementary Metal Oxide Semiconductor CMOS chip while the computer is turned off ...
Page 25: ...a card readers and so on Displays may also support features such as touchscreen 3D and wireless connection Touchscreen Touchscreen is a display device that lets you interact with the objects on the screen by touching the display instead of using a mouse touchpad or a keyboard You can operate a touchscreen with a finger or another passive object such as a stylus Touchscreens are commonly used in ph...
Page 26: ...r higher Driver Latest wireless card drivers and Intel Wireless Display Connection Manager available at dell com support NOTE Wireless display may not be supported on all computers Keyboard Keyboards allow you to type characters and perform special functions using shortcut keys The number of keys and the characters available may differ based on the country where the keyboard is shipped Laptops hav...
Page 27: ...erally used with desktop computers Some keyboards may have features such as keys for volume adjustment application shortcuts built in touchpad programmable shortcut keys backlight and so on Keyboard Backlight The backlight present on some physical keyboards illuminates the symbols on the keys to allow for using the keyboard in dark environments You can turn on the backlight manually or configure t...
Page 28: ...he keys on a touchscreen Keyboard Connection Types Keyboards can be connected to your computer with a cable wired or using wireless signals wireless Wired Wired keyboards are connected to the computer using a cable generally USB and do not require additional power source such as batteries Wireless Wireless keyboards use Radio Frequency RF or Bluetooth BT to connect to your computer This reduces ca...
Page 29: ... specific location of the label on your device see the Quick Start Guide that shipped with your computer or at dell com support Dell Support Website 1 Go to dell com support 2 Click Detect Service Tag and follow the instructions on the screen BIOS Setup Program 1 Turn on or restart your computer 2 When the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately to en...
Page 30: ...to HDDs which makes them compatible with existing computers HDDs have disk platters whereas SSDs have flash memory This makes SSDs faster quieter energy efficient and shock resistant Removable Storage Devices Storage devices that you can remove from your computer without turning the computer off are called removable storage devices Commonly used removable storage devices include Optical discs Memo...
Page 31: ...evices such as digital cameras mobile phones media players gaming consoles and so on Your computer may have a media card reader to read and write to these cards Some common types of memory cards are Secure Digital SD Secure Digital High Capacity SDHC Secure Digital Extended Capacity SDXC card with Ultra High Speed UHS Secure Digital miniSD Multimedia Card MMC MultiMedia Card plus MMC Multi Media C...
Page 32: ... Device Extreme Digital xD Memory Stick XC MSXC Compact Flash I II Compact Flash MD Memory Stick Duo Memory Stick Pro Duo Memory Stick Pro HG Duo Memory Stick MS Memory Stick Pro MS Pro Smart Media Smart Media XD ...
Page 33: ... are categorized based on their capacity in GB and speed in MHz Faster and higher amount of memory generally provides better performance Common memory module types are Dual In line Memory Module DIMM Used in desktop computers Small Outline Dual In line Memory Module SODIMM Smaller in size than DIMMs Generally used in laptop computers however may also be used in some compact desktops and all in one...
Page 34: ...ed graphics sound and network capabilities Some important components of a system board are Processor socket Memory module connectors Expansion card slots CMOS to store the BIOS The figure below lists the basic components of a desktop system board NOTE Size shape and location of components may vary based on the type of system board and the computer it is designed for 1 processor socket 2 memory mod...
Page 35: ...e devices and so on Generally the processor designed for one type of device cannot be used on another type of device Processors designed for laptops and mobile devices consume less power compared to the processors designed for desktops or servers Processors are mainly classified based on Number of processing cores Speed or frequency measured in GigaHertz GHz or MegaHertz MHz On board memory also r...
Page 36: ...ts Heat sinks generally have a fan mounted above or beside them to increase airflow A heat sink is made up of fins or blades instead of a single block of metal This helps increase the surface area for increased heat dissipation A layer of thermal grease is applied between the processor graphics card and the heat sink for easy exchange of heat Thermal Grease Thermal grease also called thermal gel o...
Page 37: ...ransfer rates while reducing the power consumption Discrete Discrete video cards are installed separately on the system board Discrete video cards have dedicated memory on the cards and generally provide higher performance than integrated video cards These cards are best suited for graphic intensive applications high definition video games and so on NOTE When a discrete video card is installed on ...
Page 38: ...and laptop computers as internal or external devices NOTE TV Tuners are not supported in all computers Internal PCI E PCI External USB PC Card ExpressCard TV tuners are mostly standalone however some video cards also have built in TV tuners For more information on using TV tuners see the documentation for the TV tuner ...
Page 39: ...r the decimal indicates the sub woofer NOTE Your sound card and speakers must support 5 1 7 1 channels for producing 5 1 7 1 channel audio 2 1 Audio 2 1 refers to a system with two speakers left and right channel and one subwoofer 5 1 Audio 5 1 refers to the number of audio channels in most surround sound configurations A 5 1 audio system uses five main audio channels front left front right center...
Page 40: ...vers and software are generally installed when you receive your computer For more information on using up the webcam see Using the Webcam Network A network allows you to connect your devices with each other and to the internet These devices include computers tablets phones printers and other peripherals You can set up your network using cables LAN or using wireless devices WLAN Networks can be set...
Page 41: ...Mobile Broadband this service is generally provided by the phone companies for use on mobile devices A mobile device or laptop must support WWAN technology to connect to this network Wireless Personal Area Network WPAN Devices are generally connected wirelessly using Bluetooth RF Near Field Communication NFC and so on This type of network generally operates within a few feet of the devices To conn...
Page 42: ...e time Routers can be wired or wireless A wired router allows you to connect your computer using a Ethernet RJ45 cable Most wired home routers have four ports allowing you to connect up to four computer to the internet at the same time A wireless router uses Wi Fi technology and allows you to wirelessly connect your phones tablets computers and other devices to the network Wireless routers can con...
Page 43: ...or external More sophisticated routers such as enterprise routers connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone Near Field Communication Near Field Communication NFC allows you to exchange data between two devices by touching the devices with each other or by bringing them close to each ...
Page 44: ...n your physical keyboard or tap the characters on the on screen keyboard to type text and to perform other functions Keyboard Shortcuts Some keys on the laptop keyboard and some external keyboards may perform two or more functions when pressed along with other special keys such as Fn Some computers allow you to select the default behavior of the key using BIOS setup program or using keyboard short...
Page 45: ...ive program Ctrl c Copy a selected item Ctrl x Cut a selected item Ctrl v Paste a selected item Ctrl z Undo an action Ctrl a Select all items in a document or window Ctrl F4 Close the active window in programs that allow you to have multiple documents open simultaneously Ctrl Alt Tab Use the arrow keys to switch between open items Alt Tab Switch between open applications Alt Esc Cycle through item...
Page 46: ...lect more than one item in a window or on the desktop or select text within a document Windows key and m Minimize all open windows Windows key and Shift m Restore all minimized windows This key combination functions as a toggle to restore minimized windows following the use of the Windows key and m combination Windows key and e Start Windows Explorer Windows key and r Open the Run dialog box Windo...
Page 47: ...y and f Open the Search charm to search files on your computer Windows key and h Open the Search charm Windows key and i Open the Settings charm Windows key and j Switch between the main app and snapped app Windows key and k Open the Devices charm Windows key and o Lock the screen orientation portrait or landscape Windows key and q Open the Search charm to search apps on your computer Windows key ...
Page 48: ...ustomize your keyboard as follows Change the time before keyboard characters repeat when you press and hold a key Change the speed at which keyboard characters repeat Change the cursor blink rate Customize key sequences for input languages To customize your keyboard Windows 8 1 1 Right click anywhere on the Start screen 2 The All apps icon appears at the bottom right corner of the screen 3 Under W...
Page 49: ...All apps icon appears at the bottom right corner of the screen 3 Under Windows System click Control Panel 4 Click Clock Language and Region 5 Under Language click Change input methods 6 Under Input Method click Add an input method 7 Click the language you want to add then click Add Windows 7 1 Click Start Control Panel 2 If your Control Panel is displayed by Category click on the View by drop down...
Page 50: ...numeric keypad Using Your Touchpad Use the touchpad to move the cursor or select objects on the screen To move the cursor gently slide your finger over the touchpad To left click or select an object press the left touchpad button or tap the touchpad once To right click an object tap the right touchpad button once To double click an object press the left touchpad button twice or tap twice on the to...
Page 51: ...e focus on the selected object when the entire object is not visible Move two fingers in the desired direction to pan scroll the selected object Vertical Auto Scroll Allows you to scroll up or down on the active window Move two fingers up or down at a fast pace to start vertical auto scroll Tap on the touchpad to stop auto scroll Horizontal Auto Scroll Allows you to scroll left or right on the act...
Page 52: ...cular Scroll Left Right Allows you to scroll left right In the horizontal scroll zone at the bottom edge of the touchpad move your finger clockwise to scroll right and counterclockwise to scroll left Zoom One finger zoom Allows you to zoom in or zoom out by moving one finger in the zoom zone at the left edge of the touchpad Move a finger up in the zoom zone to zoom in Move a finger down in the zoo...
Page 53: ...ng them closer to zoom out Rotate Twist Allows you to rotate active content in 90 degree increments using two fingers Keeping the thumb in place move the index finger in an arched direction right or left to rotate the selected item 90 degree clockwise or counterclockwise Flick Allows you to flip content forward or backward Move three fingers quickly to the left or right to flip content backwards o...
Page 54: ...touch the screen to interact with the items instead of using a mouse or a keyboard Some of the basic tasks that you can perform using a touchscreen are open files folder and apps zoom in zoom out scroll rotate images and so on You can perform the tasks that you would normally perform using a mouse such as open files folders and applications scroll using the scroll bar close and minimize windows us...
Page 55: ... touchscreen and then bring them closer to zoom out Dwell Touch and hold the item on the screen to open the context menu Flick Move a finger quickly in the desired direction to flip through content in the active window like pages in a book Flick also works vertically when navigating content such as images or songs in a play list ...
Page 56: ...so rotate the active content by moving both the fingers in a circular motion Scroll Pan Move the focus on the selected object when the entire object is not visible Move two fingers in the desired direction to pan the selected object Scroll Vertical Scroll up or scroll down on the active window Move a finger up or down to start vertical scrolling Scroll Horizontal Scroll right or left on the active...
Page 57: ...luetooth For information on turning of Bluetooth on your device see the documentation for your device 2 Right click the Bluetooth icon in the notification area of your taskbar and click Add a Device NOTE If you are unable to locate the Bluetooth icon click the arrow next to the notification area 3 In the Add a device window select the device and click Next NOTE If your device is not listed make su...
Page 58: ...l Webcam Central 2 Click on the Record Videos tab 3 Click on the recording icon to start recording a video 4 Once you have completed recording the video click the recording icon again to stop recording NOTE To configure options such as video size self timer time lapse recording video quality and so on click on the drop down arrow next to the recording icon Selecting the Camera and Microphone If yo...
Page 59: ...onnect external microphone for voice or sound input Line in port Connect a recording playback device such as a cassette player CD player or VCR Line out port Connect headphones or speakers that have an integrated amplifier Rear surround out port Connect multi channel capable speakers Center LFE surround out Connect a single subwoofer NOTE The Low Frequency Effects LFE audio channel found in digita...
Page 60: ...pports Plug and Play and hot swapping Plug and Play Allows your computer to recognize and configure a device automatically Hot swapping Allows you to remove and connect USB devices without restarting your computer USB Ports Standard USB The standard USB port is present on most laptops and desktops Most USB devices connect to the computer using this port Mini USB A mini USB port is used in small el...
Page 61: ...he computer is powered off or in sleep state In such cases turn on the computer to charge the device NOTE If you turn off your computer while charging a USB device the device may stop charging To continue charging disconnect the device and connect it again NOTE On laptops PowerShare feature stops charging the device when the laptop battery charge reaches 10 You can configure this limit using BIOS ...
Page 62: ... DVI A DVI Analog DVI A transmits analog video signals to an analog display such as a CRT monitor or an analog LCD monitor DVI I DVI Integrated DVI I is an integrated connector that can transmit a digital or an analog signal This port is more versatile as it can be used in both digital and analog connections DisplayPort DisplayPort provides digital connection between your computer and display devi...
Page 63: ...devices and other multi media devices It supports both video and audio signals HDMI ports are commonly available on computers TVs set top boxes DVD and Blu ray players gaming consoles and so on Advantages of HDMI Supports high resolutions and high refresh rates Supports 3D transmission Supports HDCP Commonly available in most computers and consumer multi media devices Can be used to set up audio o...
Page 64: ...esembles the micro USB connector found on most smartphones S PDIF S PDIF is a standard for transferring audio in digital format You can use S PDIF to audio devices such as sound cards speakers home theater systems TVs and so on It provides 5 1 audio support There are two kinds of S PDIF connections Optical Uses optical fiber with TOSLINK connectors Coaxial Uses coaxial cable with RCA connectors ...
Page 65: ...n location and user identity Computrace offers the following packages and features Complete Absolute Track Plus Lo Jack for Laptops Inventory Assets Track computer hardware Locate stolen computers For home and home office Secured asset tracking Centralized lease information Track leases Protects against theft Track stolen computers Software inventory Investigate loss Locates using hidden software ...
Page 66: ...u can contact Absolue Software for help on installation configuration usage and troubleshooting To contact Absolute Software see the Absolute Software website at absolute com or send an email to techsupport absolute com My Dell Downloads My Dell Downloads is a software repository that allows you to download and install software that was pre installed on your computer but did not receive the media ...
Page 67: ... 1 Tap or click the My Dell icon on the Start screen Windows 7 Click Start All Programs Dell My Dell My Dell PC Checkup Use PC Checkup to check your hard drive usage run hardware diagnostics and track the changes made to your computer Drive Space Manager Manage your hard drive using a visual representation of the space consumed by each type of file Performance and Configuration History Monitor sys...
Page 68: ...ration and maintenance networking setup and support home entertainment Installation and so on You can choose from one of the following support categories depending on your needs Phone support On site support in home support or online services Featured services include a free PC health check to optimize and speed up your computer help with common errors and troubleshooting virus and spyware removal...
Page 69: ...rol setup File transfer and data backup Troubleshooting and repair Speed up your computer Virus and spyware removal Data recovery Computer errors and troubleshooting Network errors and troubleshooting Quickset Quickset is a suite of software applications that provide enhanced functionality to your Dell computer It provides easy access to a number of functions that would normally require several st...
Page 70: ...Play application installed on your computer allows you to play 3D games watch Blu ray 3D videos and browse 3D photos It supports the same games as NVIDIA 3D Vision For a list of supported 3D games see nvidia com NOTE Refer to NVIDIA support for more details on this application NOTE NVIDIA 3D application is not available on all computers Playing Games in 3D 1 Launch the game in full screen mode 2 I...
Page 71: ...epth in the current game Ctrl F11 Captures a 3D screenshot of the current game and saves the file in a folder in the Documents folder To view the file use the NVIDIA 3D Photo Viewer Ctrl Alt Insert Shows hides in game compatibility message Displays the NVIDIA recommended settings for the current game Ctrl F6 Increases convergence Moves objects towards you maximum convergence places all objects in ...
Page 72: ...n to remotely diagnose and resolve issues on your computer It allows an technical support representative to interact with your computer with your permission A DellConnect request is initiated by a technical support agent when required during troubleshooting NOTE To access DellConnect and terms of usage see dell com DellConnect ...
Page 73: ...iscs Use when operating system failure prevents the use of Dell Backup and Recovery or when installing Windows on a new or replacement hard drive System Restore Use this to restore your operating system configuration to an earlier point in time without affecting your files Dell Factory Image Restore Use this as the last option to restore your operating system Using this method deletes all files an...
Page 74: ...estore to and from the Cloud You must purchase a cloud storage subscription to use this feature after 30 days Continuously backup files to minimize data loss X Create a full system backup including applications and settings X Merge multiple backups and archive old backups X Backup and restore files based on type X Dell Backup and Recovery Basic Accessing Dell Backup and Recovery 1 Turn on your com...
Page 75: ...ackup your personal files on a separate drive or disk before using the recovery option NOTE If you ordered Dell Backup and Recovery Premium with your computer through Digital Delivery application you need to download the Dell Backup and Recovery Basic first to get the Dell Backup and Recovery Premium option Upgrading to Dell Backup and Recovery Premium 1 Launch Dell Backup and Recovery 2 Click the...
Page 76: ...anently removes any programs or drivers installed after you received your computer Before using Dell DataSafe Local Backup prepare backup media of applications you need to install on your computer Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem CAUTION Although Dell DataSafe Local Backup is designed to preserve the data on your computer it is rec...
Page 77: ...omated scheduled backups X Dell DataSafe Local Backup Basic NOTE Dell DataSafe Local Backup is available only in Windows 7 Launching Dell DataSafe Local Backup 1 Turn on your computer 2 Click Start All Programs Dell DataSafe Dell DataSafe Local Backup Creating system reinstall disks 1 Launch Dell DataSafe Local Backup 2 Click Backup Create Recovery Media 3 Follow the instructions on the screen Res...
Page 78: ... on the screen Restoring data using File and Folder Local Backup 1 Launch Dell DataSafe Local Backup 2 Click Backup File Folder Local Backup 3 Follow the instructions on the screen Restoring specific files or folders from a Full System Backup 1 Launch Dell DataSafe Local Backup 2 Click Restore Restore specific files or folders from a Full System Backup 3 Follow the instructions on the screen Resto...
Page 79: ...tware on your hard drive to the state is was initially shipped Any programs or files added after you received your computer including data files such as pictures music and videos are permanently deleted Accessing Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your co...
Page 80: ...ait until you see the Microsoft Windows desktop then reboot your computer and try again 3 Select Repair Your Computer The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 Log on to a local computer 6 Select Dell Factory Image Restore or Dell Factory Tools Dell Factory Image Restore depending on the configuration of your computer 7 Click Next The Confirm Data Delet...
Page 81: ...ts to restore your computer s system files to an earlier state Use system restore if changes to software drivers or other system settings have left your computer in an undesirable operating state NOTE If newly installed hardware may be a cause remove or disconnect the hardware and try a system restore NOTE System restore does not backup your personal files and hence it cannot recover your personal...
Page 82: ...e instructions on the screen Undoing the Last System Restore In the event that System Restore did not resolve the issue you may undo the last system restore NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start 2 In the search box type System Rest...
Page 83: ...sc To reinstall the operating system 1 Insert the operating system disc and restart the computer 2 When the DELL logo appears press F12 immediately to access the boot menu NOTE If you wait too long and the operating system logo appears continue to wait until your computer loads the operating system then restart your computer and try again 3 Select the CD DVD drive from the list and press Enter 4 F...
Page 84: ...e computer 3 When the DELL logo appears press F12 immediately to access the boot menu NOTE If you wait too long and the operating system logo appears continue to wait until your computer loads the operating system then restart your computer and try again 4 Highlight the media you are using to restore and press Enter 5 If prompted quickly press any key to boot from the boot device 6 Follow the inst...
Page 85: ...g again NOTE For more information on troubleshooting solutions to common problems and FAQs see dell com support To contact Dell for technical support see Contacting Dell Diagnostics Your computer has built in diagnostic tools to help you determine the issue with you computer These tools may notify you of a problem using error messages light codes or beep codes Pre Boot System Assessment You can us...
Page 86: ...he test NOTE Press Esc anytime during the test to abort testing and restart your computer Enhanced PSA You can use the Enhanced Pre Boot System Assessment ePSA to diagnose various hardware problems The ePSA tests devices such as the system board keyboard display memory hard drive and so on NOTE ePSA may not be supported on all computers The ePSA home screen is divided into three areas Devices wind...
Page 87: ...lay problem is caused by the LCD or some other part The test may displays different colors and text on the screen and if you do not notice the problem during the test then the issue lies outside of the LCD NOTE Peripherals may have diagnostics specific to them For more information see the documentation of the peripheral Starting LCD BIST 1 Turn on or restart your computer 2 Press F12 at the Dell l...
Page 88: ...ons at dell com support or contact Dell Follow the instructions on the screen to continue to the next test retest the component that failed or stop the test and restart the computer If the PSA completes successfully the following message appears on your screen No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more D...
Page 89: ...not apply to your computer Beep Codes Possible Problem One Possible system board failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible system board failure Chipset error Four RAM read write failure Five Real Time Clock failure Six Video card or video controller failure Seven Processo...
Page 90: ...ange or remove any hardware in your computer Changing BIOS Settings CAUTION Incorrect settings in BIOS setup program may cause your computer to not boot work incorrectly or damage your computer You may need to change settings such as date and time boot devices and boot sequence enable or disable PowerShare and so on To change the settings enter BIOS setup program locate the setting that you want t...
Page 91: ...ttery wait 15 30 minutes and then replace the coin cell battery NOTE For more information on the location of the coin cell battery and instruction on removing and replacing it see the Service Manual at dell com support Use System Board Jumper Almost all system boards on desktop computers contain a jumper to clear CMOS settings along with the BIOS password The location of this jumper varies dependi...
Page 92: ...on or restart your computer 2 Press F2 at the Dell logo to enter BIOS setup program NOTE If you wait too long and the operating system logo appears continue to wait until you see the Windows desktop then restart your computer and try again 3 Use the up arrow or down arrow keys to select the device you want to boot from and press Enter or press the number displayed next to the boot device Using BIO...
Page 93: ...ell products and services dell com For troubleshooting information user manuals technical help blogs driver software updates and so on dell com support For more information about your Microsoft Windows operating system microsoft com Contacting Dell To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and som...
Page 94: ... free space on your internal hard drive Not having enough free space may result in degraded performance Enable automatic Windows and other software updates to address software issues and improve computer security Power Management Power management helps you reduce the electricity consumption of your computer by regulating power supply to the various components The BIOS setup program and the operati...
Page 95: ...are inside the computer Shutting down is not a recommended when you need to resume work quickly Configuring Power Settings To configure the power settings Windows 8 1 1 Right click anywhere on the Start screen 2 Click All apps at the bottom right corner of the screen 3 Under Windows System click Control Panel 4 If your Control Panel is displayed by Category click the View by drop down and select S...
Page 96: ...dapter 6 Click Save changes Windows 7 1 Click Start Control Panel Power Options 2 Click Choose what the power buttons do 3 Choose what you want your computer to do when you press the power button from the drop down menu next to When I press the power button You may choose different option when your computer is running on battery and when it is connected to a power adapter 4 Click Save changes Impr...
Page 97: ...mputer to a power source without allowing the battery to fully discharge may reduce battery life The longevity mode feature protects the battery health by moderating the extent to which your battery charges and prevents your battery from frequent charge and discharge cycles Your Dell laptop automatically monitors the charging and discharging behavior of your battery and if applicable displays a me...
Page 98: ...y Meter dialog box is displayed 2 Click the Desktop mode tab 3 Click Enable or Disable based on your preference 4 Click OK NOTE When desktop mode is enabled the battery charges only between 50 100 percent of its capacity Migration Tips Computer migration is the moving of data and applications between two different computers The most common reasons requiring a computer migration are when you purcha...
Page 99: ...e monitor Adjust the tilt of the monitor its contrast and brightness settings and the lighting around you such as overhead lights desk lamps and the curtains or blinds on nearby windows to minimize reflections and glare on the monitor screen Use a chair that provides good back support Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or mouse...
Page 100: ...ter way Every day you have the opportunity to make greener choices but when choosing technology you do not want to compromise on cost performance or reliability At Dell we believe you shouldn t have to which is why we strive to ensure that people and companies don t have to make trade offs to be green We make this a reality by delivering practical products and services that make an impact on real ...
Page 101: ... biodegradable and certified compostable by the Soil Control Lab We know that responsible sourcing is important to you so our bamboo is sourced from a forest far away from pandas known habitats Join the Plant a Tree Program Dell created the Plant a Tree program to make it easy for you to offset the greenhouse gas emissions from your computer equipment and to help build a healthier planet one tree ...
Page 102: ...ll com Additional Compliance Information The World Wide Trade Compliance Organization WWTC is responsible for managing Dell s compliance to import and export regulations including product classification Classification data for Dell manufactured systems is provided within the product specific system Product Safety EMC and Environmental Datasheet For any questions related to import or export classif...
