Dell Inspiron 15 7000 Series Service Manual Download Page 1

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Inspiron 15 7000 Gaming
Service Manual

Computer Model: Inspiron 15-7577
Regulatory Model: P72F
Regulatory Type: P72F001

Summary of Contents for Inspiron 15 7000 Series

Page 1: ...Inspiron 15 7000 Gaming Service Manual Computer Model Inspiron 15 7577 Regulatory Model P72F Regulatory Type P72F001 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 09 Rev A00 ...

Page 3: ... 13 Screw list 14 After working inside your computer 16 Removing the base cover 17 Procedure 17 Replacing the base cover 19 Procedure 19 Removing the battery 20 Prerequisites 20 Procedure 20 Replacing the battery 22 Procedure 22 Post requisites 22 Removing the memory modules 23 Prerequisites 23 Procedure 23 3 ...

Page 4: ...te drive 28 Procedure 28 Post requisites 29 Removing the hard drive 30 Prerequisites 30 Procedure 30 Replacing the hard drive 33 Procedure 33 Post requisites 33 Removing the coin cell battery 34 Prerequisites 34 Procedure 34 Replacing the coin cell battery 36 Procedure 36 Post requisites 36 Removing the wireless card 37 Prerequisites 37 Procedure 37 4 ...

Page 5: ...43 Procedure 43 Post requisites 43 Removing the computer base 44 Prerequisites 44 Procedure 44 Replacing the computer base 50 Procedure 50 Post requisites 51 Removing the status light board 52 Prerequisites 52 Procedure 52 Replacing the status light board 54 Procedure 54 Post requisites 54 Removing the speakers 55 Prerequisites 55 Procedure 55 5 ...

Page 6: ...equisites 64 Entering the Service Tag in the BIOS setup program 64 Removing the power adapter port 65 Prerequisites 65 Procedure 66 Replacing the power adapter port 67 Procedure 67 Post requisites 67 Removing the heat sink 68 Prerequisites 68 Procedure 68 Replacing the heat sink 71 Procedure 71 Post requisites 71 Removing the fans 73 Prerequisites 73 Procedure 74 6 ...

Page 7: ... Procedure 79 Post requisites 79 Removing the fingerprint reader board 80 Prerequisites 80 Procedure 80 Replacing the fingerprint reader board 82 Procedure 82 Post requisites 82 Removing the touchpad 83 Prerequisites 83 Procedure 83 Replacing the touchpad 85 Procedure 85 Post requisites 85 Removing the display assembly 86 Prerequisites 86 Procedure 86 7 ...

Page 8: ...93 Post requisites 93 Removing the keyboard 94 Prerequisites 94 Procedure 94 Replacing the keyboard 98 Procedure 98 Post requisites 98 Folding the keyboard cables 99 Removing the display bezel 101 Prerequisites 101 Procedure 101 Replacing the display bezel 103 Procedure 103 Post requisites 103 Removing the display hinges 104 Prerequisites 104 Procedure 104 8 ...

Page 9: ...ocedure 110 Post requisites 110 Removing the display cable 111 Prerequisites 111 Procedure 111 Replacing the display cable 113 Procedure 113 Post requisites 113 Removing the camera 114 Prerequisites 114 Procedure 114 Replacing the camera 116 Procedure 116 Post requisites 116 Removing the display back cover and antenna assembly 117 Prerequisites 117 Procedure 117 9 ...

Page 10: ...hipset driver 122 Downloading the network driver 122 System setup 124 Boot Sequence 124 Navigation keys 124 BIOS overview 125 Entering BIOS setup program 125 System setup options 126 System and setup password 133 Assigning a system password and setup password 134 Deleting or changing an existing system and or setup password 134 Clearing CMOS settings 135 Clearing forgotten passwords 135 Troublesho...

Page 11: ...e ePSA diagnostics 137 System diagnostic lights 138 Flea power release 139 Wi Fi power cycle 140 Dell Power Manager DPM V3 0 140 Getting help and contacting Dell 141 Self help resources 141 Contacting Dell 142 11 ...

Page 12: ...rd mouse and monitor from your computer 5 Remove any media card and optical disc from your computer if applicable Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulato...

Page 13: ...omputer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly a...

Page 14: ...2 5x3 4 Hard drive bracket Hard drive M3x3 4 Wireless card Wireless card bracket and system board M2x3 1 Rear cover Computer base M2x2 4 Display cable bracket Computer base M2x3 1 Computer base Palm rest assembly M2 5x6 19 Computer base Palm rest assembly M2x3 4 Touchpad Palm rest assembly M2x2 4 Fans Heat sink M2x1 4 5 Fans System board M2x3 4 Status light board Computer base M2x3 1 14 ...

Page 15: ...acket Palm rest assembly M2x2 2 USB Type C port bracket System board M2 5x5 2 System board Computer base M2 5x5 3 Keyboard bracket Palm rest assembly M1 6x2 2 30 Heat sink assembly System board M2x3 6 Display assembly Palm rest assembly M2 5x5 2 Display hinges Display back cover and antenna assembly M2 5x2 5 8 Display panel Display back cover and antenna assembly M2x2 5 4 15 ...

Page 16: ...nsure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 16 ...

Page 17: ...omputer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Loosen the captive screw that secures the base cover to the computer base 2 Using your fingertips gently pry the base cover to release the tabs from the slots on the computer base 3 Lift the base cover off the...

Page 18: ...4 Disconnect the battery cable from the system board 18 ...

Page 19: ...puter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the battery cable to the system board 2 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 3 Tighten the captive screw that secures the base cover to ...

Page 20: ...rking inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the three screws M2 5x6 that secure the battery to the computer base 20 ...

Page 21: ...2 Lift the battery at an angle off the computer base 3 Turn the computer over open the display and press and hold the power button for five seconds to ground the system board 21 ...

Page 22: ...the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the battery in the slot on the computer base and align the screw holes on the battery with the screw holes on the computer base 2 Replace the three screws M2 5x6 that secure the battery to the computer base Post requis...

Page 23: ... steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Locate the memory module on the system board 23 ...

Page 24: ...2 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 3 Remove the memory module from the memory module slot 24 ...

Page 25: ... working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle 3 Press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory modu...

Page 26: ...For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites Remove the base cover Procedure 1 Remove the screw M3x3 that secures the solid sta...

Page 27: ...3 Lift the solid state drive off the solid state drive slot 27 ...

Page 28: ...e the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Procedure 1 Place the solid state drive on the slot on the computer base 2 Align the notch on the solid state drive with the tab on the solid state drive slot and slide the solid state drive into the solid state drive slot 3 Press the ...

Page 29: ...4 Replace the screw M3x3 that secures the solid state drive to the computer base Post requisites Replace the base cover 29 ...

Page 30: ...e care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure NOTE The latch on the hard drive locking connector is fragile Pulling the latch forcefully may damage the hard drive locking connector Exercise care when handling the latch on the hard drive locki...

Page 31: ...the hard drive assembly along with its cable off the computer base 5 Disconnect the interposer from the hard drive assembly 6 Remove the four screws M3x3 that secure the hard drive bracket to the hard drive 31 ...

Page 32: ...7 Lift the hard drive bracket off the hard drive 32 ...

Page 33: ...rd drive Procedure 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the four screws M3x3 that secure the hard drive bracket to the hard drive 3 Connect the interposer to the hard drive assembly 4 Align the screw holes on the hard drive assembly with the screw holes on the computer base 5 Replace the four screws M2 5x3 that secure the hard drive ass...

Page 34: ... in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites Remove the base cover Procedure 1 Disconnec...

Page 35: ...2 Peel off the coin cell battery from the battery socket on the computer base 35 ...

Page 36: ...er After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the coin cell battery into the battery socket on the computer base 2 Connect the coin cell battery cable to the system board Post requisites Replace the base cover 36 ...

Page 37: ... steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Locate the wireless card on the system board 37 ...

Page 38: ... wireless card bracket to the wireless card and system board 3 Remove the wireless card bracket from the wireless card 4 Disconnect the antenna cables from the wireless card 5 Slide and remove the wireless card from the wireless card slot 38 ...

Page 39: ...damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot and slide the wireless card at an angle into the wireless card slot 2 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Table 2 Antenna cable color scheme...

Page 40: ...4 Replace the screw M2x3 that secures the wireless card bracket to the wireless card and system board Post requisites Replace the base cover 40 ...

Page 41: ...ng inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the four screws M2x2 that secure the rear cover to the computer base 2 Pry the rear cover starting from the center to the left and then to the right 4...

Page 42: ...3 Remove the rear cover from the computer base 42 ...

Page 43: ...working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the tabs on the rear cover into the slots on the computer base and snap the rear cover into place 2 Align the screw holes on the rear cover with the screw holes on the computer base 3 Replace the four screws M2x2 that secure the rear cover to t...

Page 44: ...e at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card Procedure 1 Using pull tab disconnect the camera cable from the system board 2 Peel the camera cable off the computer base 3 Remove the antenna cables from the routing guides on the computer base 4 Remove the screw M2x3 that secures the display cable...

Page 45: ...base 8 Open the latch and disconnect the power button board cable from the system board 9 Open the latch and disconnect the keyboard backlight cable from the system board 10 Open the latch and disconnect the touchpad cable from the system board 11 Peel of the tape that secures the keyboard cable to the system board 45 ...

Page 46: ...12 Open the latch and disconnect the keyboard cable to the system board 13 Remove the 19 screws M2 5x6 that secure the computer base to the palm rest assembly 46 ...

Page 47: ... screws M2x3 that secure the computer base to the palm rest assembly 15 Turn the computer over and open the display 16 Using a plastic scribe release the tabs on palm rest assembly from the slots on the computer base 47 ...

Page 48: ...17 Lift the palm rest assembly along with the display assembly off the computer base 18 Remove the system board 19 Remove the power adapter port 20 Remove the status light board 48 ...

Page 49: ...21 Remove the speakers 22 After performing all the above steps you are left with the computer base 49 ...

Page 50: ... the computer over 8 Replace the four screws M2x3 that secure the computer base to the palm rest assembly 9 Replace the 19 screws M2 5x6 that secure the computer base to the palm rest assembly 10 Slide the keyboard cable into the connector on the system board and close the latch to secure the cable 11 Adhere the tape that secures the keyboard cable to the system board 12 Slide the touchpad cable i...

Page 51: ...le bracket to the computer base 19 Route the antenna cables through the routing guides on the computer base 20 Adhere the camera cable to the computer base 21 Connect the camera cable to the system board Post requisites 1 Replace the wireless card 2 Replace the rear cover 3 Replace the battery 4 Replace the base cover 51 ...

Page 52: ...fety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the computer base Procedure NOTE The status light board includes an LED indicator for power and battery status light hard drive activity light 1 Open the latch and disconnect the status light board cable from t...

Page 53: ...3 Lift the status light board off the computer base 53 ...

Page 54: ...t practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the status light board with the screw holes on the computer base 2 Replace the screw M2x3 that secures the status light board to the computer base 3 Slide the status light board cable into the connector on the status light board and close the latch to secure the cable Post...

Page 55: ... www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the computer base Procedure 1 Disconnect the speaker cable from the system board 2 Note the routing of the speaker cable and remove the speaker cable from the routing guides on the computer base 3 Note the position of the rubber grommets before lifting the speakers 4 Lift...

Page 56: ...6 Lift the left speaker off the computer base 56 ...

Page 57: ...er grommets may get pushed out while replacing the speaker Ensure that the rubber grommets are in their position after placing the speaker on the system board 1 Using the alignment posts place the left speaker on the computer base 2 Route the speaker cable through the routing guides on the computer base 3 Using the alignment posts place the right speaker on the computer base 4 Route the speaker ca...

Page 58: ...em board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Prerequisites 1 Remove the b...

Page 59: ... board 5 Turn the computer base over 6 Remove the two screws M2 5x5 that secure the power adapter port bracket to the computer base 7 Lift the power adapter port bracket off the computer base 8 Remove the two screws M2 5x5 that secure the USB Type C port bracket to the system board 9 Lift the USB Type C port bracket from the system board 59 ...

Page 60: ...sconnect the speaker cable from the system board 11 Remove the four screws M2x3 that secure the fans to the system board 12 Remove the three screws M2 5x5 that secure the system board to the computer base 60 ...

Page 61: ...13 Gently release the ports on the system board from the slots on the computer base and lift the system board off the computer base 14 Turn the system board over 61 ...

Page 62: ...15 Follow the procedure from step 5 to step 6 in Removing the heat sink 62 ...

Page 63: ...lace the system board Procedure 1 Follow the procedure from step 2 to step 3 in Replacing the heat sink 2 Turn the system board over 3 Slide the ports on the system board into the slots on the computer base and align the screw holes on the system board with the screw holes on the computer base 4 Replace the four screws M2x3 that secure the fans to the system board 5 Replace the three screws M2 5x5...

Page 64: ...st requisites 1 Replace the computer base 2 Replace the wireless card 3 Replace the solid state drive 4 Replace the memory modules 5 Replace the rear cover 6 Replace the coin cell battery 7 Replace the battery 8 Replace the base cover Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program 3 Na...

Page 65: ...side your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the solid state drive 5 Remove the memory modules 6 Remove the wireless card 7 Remove the computer base 8 Remove the s...

Page 66: ...Procedure Lift the power adapter port along with its cable off the computer base 66 ...

Page 67: ... in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Place the power adapter port into the slot on the computer base Post requisites 1 Replace the system board 2 Replace the computer base 3 Replace the wireless card 4 Replace the memory modules 5 Replace the solid state drive 6 Replace the rear...

Page 68: ...ent time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the coin cell battery 4 Remove the rear cover 5 Remove the memory modules 6 Remove the solid s...

Page 69: ...tem board 3 Follow the procedure from step 4 to step 6 in Removing the fans 4 Turn the system board over 5 In sequential order indicated on the heat sink assembly remove the six screws M2x3 that secure the heat sink assembly to the system board 69 ...

Page 70: ...6 Lift the heat sink assembly off the system board 70 ...

Page 71: ...heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Align the screw holes on the heat sink assembly with the screw holes on the system board 2 In sequential order indicated on the heat sink assembly replace the six screws M2x3 that secure the heat sink assembly...

Page 72: ...7 Replace the coin cell battery 8 Replace the battery 9 Replace the base cover 72 ...

Page 73: ...computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the coin cell battery 4 Remove the rear cover 5 Remove the memory modules 6 Remove the solid state drive 7 Remove the wireless card 8 Remove the compute...

Page 74: ...he five screws M2x1 4 that secure the fans to the heat sink 2 Turn the computer base over 3 Disconnect the left fan cable and right fan cable from the system board 4 Peel the tape that secures the fans to the heat sink 74 ...

Page 75: ...5 Remove the four screws M2x3 that secure the fan to the system board 6 Lift the fans off the heat sink 75 ...

Page 76: ...ocedure 1 Align and place the fans on the heat sink 2 Replace the four screws M2x3 that secure the fan to the system board 3 Adhere the tape that secures the fans to the heat sink 4 Connect the left fan cable and the right fan cable to the system board 5 Turn the computer base over 6 Replace the five screws M2x1 4 that secure the fans to the heat sink Post requisites 1 Replace the computer base 2 ...

Page 77: ...ter For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the computer base Procedure 1 Open the latch and disconnect the fingerprint reader board cable from the fingerprint reader board 2 Peel the power button board cable from the palm rest assembly 3 ...

Page 78: ...4 Lift the power button board along with the cable off the palm rest assembly 78 ...

Page 79: ...e page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the power button board with the screw holes on the palm rest assembly 2 Replace the two screws M2x3 that secure the power button board to the palm rest assembly 3 Adhere the power button board cable to the palm rest assembly 4 Slide the fingerprint reader board cable into the connector on the fingerprint reader board...

Page 80: ...ructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the computer base Procedure 1 Remove the two screws M2x2 that secure the fingerprint reader board bracket to the palm rest assembly 2 Lift the fingerpri...

Page 81: ...3 Lift the fingerprint reader board off the palm rest assembly 81 ...

Page 82: ...er For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the fingerprint reader daughter board on the palm rest assembly 2 Align the fingerprint reader daughter board bracket on the palm rest assembly 3 Replace the two screws M2x2 that secure the fingerprint reader daughter board to the palm rest assembly Post requisites 1 Re...

Page 83: ...ng inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the computer base Procedure 1 Remove the four screws M2x2 that secure the touchpad to the palm rest assembly 83 ...

Page 84: ...2 Slide and lift the touchpad along with the cable at an angle off the palm rest assembly 84 ...

Page 85: ...nce home page at www dell com regulatory_compliance Procedure 1 Slide the touchpad under the touchpad bracket NOTE Ensure that the touchpad is aligned with the guides available on the palm rest assembly and the gap on either sides of the touchpad is equal 2 Align the screw holes on the touchpad with the screw holes on the palm rest assembly 3 Replace the four screws M2x2 that secure the touchpad t...

Page 86: ...ing inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the computer base Procedure 1 Remove the two screws M2 5x5 that secure the display hinges to the palm rest assem...

Page 87: ...2 Open the display hinges at an angle of 90 degrees 87 ...

Page 88: ...3 Lift the palm rest assembly off the display assembly 88 ...

Page 89: ...4 After performing the above steps you will be left with the display assembly 89 ...

Page 90: ...e your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the palm rest assembly on the display assembly 2 Close the display hinges at an angle of 90 degrees 3 Replace the two screws M2 5x5 that secure the display hinges to the palm rest assembly Post requisites 1 Replace the computer base 2 Replace the wireless c...

Page 91: ...e safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card 5 Remove the computer base 6 Remove the display assembly 7 Remove the touchpad 8 Remove the keyboard 9 Remove the power button board 10 Remove the fingerprint reader board Procedure After ...

Page 92: ...92 ...

Page 93: ...de your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Place the palm rest on a flat surface Post requisites 1 Replace the fingerprint reader board 2 Replace the power button board 3 Replace the keyboard 4 Replace the touchpad 5 Replace the display assembly 6 Replace the computer base 7 Replace the wireless card 8 Rep...

Page 94: ...g inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card 5 Remove the computer base 6 Remove the display assembly Procedure 1 Open the latch and disconnect the power adapter port cable off the palm rest assembly 2 P...

Page 95: ...3 Peel the tape that secures the keyboard bracket to the palm rest assembly 4 Remove the 30 screws M1 6x2 2 that secure the keyboard bracket to the palm rest assembly 95 ...

Page 96: ...5 Lift the keyboard bracket off the palm rest assembly 96 ...

Page 97: ...6 Lift the keyboard along with the cables off the palm rest assembly 97 ...

Page 98: ... keyboard For more information see Folding the Keyboard Cables 1 Align and place the keyboard on the palm rest assembly 2 Align and place the keyboard bracket on the palm rest assembly 3 Replace the 30 screws M1 6x2 2 that secure the keyboard bracket to the palm rest assembly 4 Adhere the tape that secures the keyboard bracket to the palm rest assembly 5 Adhere the power adapter port cable to the ...

Page 99: ... keyboard are not folded when you receive a replacement keyboard Follow these instructions to fold the cables on the replacement keyboard the same way they are folded on the old keyboard NOTE Keyboard backlight cable is present only on a backlit keyboard 1 Note the position to fold the new keyboard cable 99 ...

Page 100: ... the keyboard cable with the end aligned at the fold line as shown in the image Once folded correctly the right edge of the keyboard cable should be lined up next to the line indicated on the palm rest assembly 100 ...

Page 101: ...g inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card 5 Remove the computer base 6 Remove the display assembly Procedure 1 Using a plastic scribe gently pry up the inside edges of the display bezel 2 Using a plas...

Page 102: ...3 Lift the display bezel off the display assembly 102 ...

Page 103: ...tructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Align the display bezel with the display back cover and gently snap the display bezel into place Post requisites 1 Replace the display assembly 2 Replace the computer base 3 Replace the wireless card 4 Replace the rear cover 5 Replac...

Page 104: ...ns in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card 5 Remove the computer base 6 Remove the display assembly 7 Remove the display bezel Procedure 1 Remove the eight screws M2 5x2 5 that secure...

Page 105: ...2 Lift the display hinges off the display back cover 105 ...

Page 106: ...afety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back cover 2 Replace the eight screws M2 5x2 5 that secure the display hinges to the display back cover Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Replace the computer base 4 ...

Page 107: ...working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card 5 Remove the computer base 6 Remove the display assembly 7 Remove the display bezel 8 Remove the display hinges Procedure 1 Remove the four screws M2x2 ...

Page 108: ...2 Gently lift the display panel and turn it over 3 Peel off the tape that secures the display cable to the display panel 4 Open the latch and disconnect the display cable from the display panel 108 ...

Page 109: ...5 Lift the display panel away from the display back cover 109 ...

Page 110: ...o the connector on the display panel and close the latch to secure the cable 2 Adhere the tape that secures the display cable to the display panel 3 Turn the display panel over and gently place it on the display back cover 4 Align the screw holes on the display panel with the screw holes on the display back cover 5 Replace the four screws M2x2 5 that secure the display panel to the display back co...

Page 111: ...e safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card 5 Remove the computer base 6 Remove the display assembly 7 Remove the display bezel 8 Remove the display hinges 9 Remove the display panel Procedure 1 Note the antenna cable routing and re...

Page 112: ...2 Lift the display cable off the display back cover and antenna assembly 112 ...

Page 113: ...e Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align and place the display cable on the display back cover and antenna assembly 2 Route the display cable through the routing guides on the display back cover and antenna assembly Post requisites 1 Replace the display panel 2 Replace the display hinges 3 Replace the display bezel 4 Replace the display assembly 5 R...

Page 114: ...fety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the rear cover 4 Remove the wireless card 5 Remove the computer base 6 Remove the display assembly 7 Remove the display bezel 8 Remove the display panel Procedure 1 Using a plastic scribe gently pry the camera from the display back co...

Page 115: ...3 Lift the camera off the display back cover and antenna assembly 115 ...

Page 116: ...the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the camera to the alignment posts on the display back cover and antenna assembly and adhere the camera in place 2 Connect the camera cable to the camera and close the latch to secure the cable Post requisites 1 Replace the display panel 2 Replace the display bezel 3 Replace the display assembly 4 Replace th...

Page 117: ... page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Remove the rear cover 5 Remove the computer base 6 Remove the display assembly 7 Remove the display bezel 8 Remove the display hinges 9 Remove the display panel 10 Remove the display cable 11 Remove the camera Procedure 1 Peel the tape that secures the camera cable to...

Page 118: ...3 Lift the camera cable off the display back cover and antenna assembly 4 After performing the above steps we are left with the display back cover and antenna assembly 118 ...

Page 119: ...iance home page at www dell com regulatory_compliance Procedure 1 Route the camera cable through the routing guides on the display back cover and antenna assembly 2 Adhere the tape that secures the camera cable to the display back cover and antenna assembly Post requisites 1 Replace the camera 2 Replace the display cable 3 Replace the display panel 4 Replace the display hinges 5 Replace the displa...

Page 120: ...le click or double tap the audio driver file icon and follow the instructions on the screen to install the driver Downloading the graphics driver 1 Turn on your computer 2 Go to www dell com support 3 Click or tap Product support enter the Service Tag of your computer and then click or tap Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your comput...

Page 121: ...the driver file icon and follow the instructions on screen Downloading the Wi Fi driver 1 Turn on your computer 2 Go to www dell com support 3 Click or tap Product support enter the Service Tag of your computer and then click or tap Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click or tap Drivers downloads Find it myself 5...

Page 122: ...ons on the screen Downloading the chipset driver 1 Turn on your computer 2 Go to www dell com support 3 Click or tap Product support enter the Service Tag of your computer and then click or tap Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click or tap Drivers downloads Find it myself 5 Scroll down the page and expand Chipse...

Page 123: ...r your computer model 4 Click Drivers downloads Find it myself 5 Scroll down the page and expand Network 6 Click Download to download the network driver for your computer 7 Save the file and after the download is complete navigate to the folder where you saved the network driver file 8 Double click the network driver file icon and follow the instructions on screen 123 ...

Page 124: ...ime boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive if available Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to a...

Page 125: ...are an expert computer user do not change the settings in the BIOS Setup program Certain changes can make your computer work incorrectly NOTE Before you change BIOS Setup program it is recommended that you write down the BIOS Setup program screen information for future reference Use the BIOS Setup program for the following purposes Get information about the hardware installed in your computer such...

Page 126: ...enu General System Information System Information BIOS Version Displays the BIOS version number Service Tag Displays the Service Tag of the computer Asset Tag Displays the Asset Tag of the computer Ownership Tag Displays the ownership tag of the computer Manufacture Date Displays the manufacture date of the computer Ownership Date Displays the ownership date of the computer Express Service Code Di...

Page 127: ...ng HT capable 64 Bit Technology Displays whether 64 bit technology is used Device Information SATA 0 Displays the SATA 0 device information of the computer SATA 2 Displays the SATA 2 device information of the computer M 2 PCIe SSD 0 Displays the M 2 PCIe SSD information of the computer Video Controller Displays the video controller type of the computer dGPU Video Controller Displays the discrete g...

Page 128: ...ack UEFI Boot Path Security Enable or disable the system to prompt the user to enter the Admin password when booting a UEFI boot path from the F12 boot menu Date Time Displays the current date in MM DD YY format and current time in HH MM SS AM PM format Table 4 System setup options System Configuration menu System Configuration SATA Operation Configure operating mode of the integrated SATA hard dr...

Page 129: ...ard devices Enable Camera Enable or disable the camera Enable Secure Digital SD Card Enable or disable the SD card Table 5 System setup options Video menu Video LCD Brightness Set the panel brightness independently for Battery and AC power Table 6 System setup options Security menu Security Strong Password Enable or disable strong passwords Password Configuration Control the minimum and maximum nu...

Page 130: ...Processor Admin Setup Lockout Enable to prevent users from entering Setup when an Admin Password is set Table 7 System setup options Secure Boot menu Secure Boot Secure Boot Enable Enable or disable the secure boot feature Expert Key Management Expert Key Management Enable or disable Expert Key Management Custom Mode Key Management Select the custom values for expert key management Table 8 System ...

Page 131: ...ically when AC is inserted Enable Intel Speed Shift Technology Enable or disable Intel Speed Shift Technology Auto on Time Enable to set the computer to turn on automatically every day or on a preselected date and time This option can be configured only if the Auto On Time is set to Everyday Weekdays or Selected Days Default Disabled USB Wake Support Enable the USB devices to wake the computer fro...

Page 132: ...ation Support Virtualization Specify whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology VT for Direct I O Specify whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology for Direct I O Table 10 System setup options Wireless menu Wireless Wireles...

Page 133: ... System Resolution menu SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors System and setup password You can create a system password and a setup password t...

Page 134: ...word can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 3 Type the system password that you entered earlier in the Confirm new password field and click OK 4 Press Esc and a message prompts you to save the changes 5 Press Y to save the changes The computer reboots Deleting or changing an ex...

Page 135: ... password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from System Setup The computer reboots Clearing CMOS settings CAUTION Clearing CMOS settings will reset the BIOS settings on your computer 1 Remove the base cover 2 Remove the battery 3 Disconnect the coin cell battery 4 Wait for one minute 5 Connect the coi...

Page 136: ...st version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update file 9 Double click the BIOS update file icon and follow the instructions on the screen Flashing BIOS USB key 1 Follow the procedure from step 1 to step 7 in Flashing the BIOS to download the latest BIOS setup program file 2 Create a bootable USB drive For more informati...

Page 137: ...cessfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed For mor...

Page 138: ...Indicates the power and battery charge status Solid white Power adapter is connected and the battery has more than 5 percent charge Amber Computer is running on battery and the battery has less than 5 percent charge Off Power adapter is connected and the battery is fully charged Computer is running on battery and the battery has more than 5 percent charge Computer is in sleep state hibernation or ...

Page 139: ...quencing failure 3 6 Flash corruption detected by SBIOS 3 7 ME error Camera status light Indicates whether the camera is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled or disabled Solid white Caps Lock enabled Off Caps Lock disabled Flea power release Flea power is the residual static electricity that remains on the comput...

Page 140: ... the instructions on how to conduct a Wi Fi power cycle 1 Turn off your computer 2 Turn off the modem 3 Turn off the wireless router 4 Wait for 30 seconds 5 Turn on the wireless router 6 Turn on the modem 7 Turn on your computer Dell Power Manager DPM V3 0 Ensure that you download the Dell Power Manager DPM 3 0 from Dell com support before connecting a Dell docking station If you face any issues s...

Page 141: ...p instructions product specifications technical help blogs drivers software updates and so on www dell com support Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 Type the subject or keyword in the Search box 3 Click Search to retrieve the related articles Learn and know the following information about your product Product specifications Operating sys...

Page 142: ...ontacting Dell To contact Dell for sales technical support or customer service issues see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 142 ...

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Summary of Contents for Inspiron 15 7000 Series

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Dell Inspiron 15 7000 Series, Service Manual, Page: 1 / 142

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Summary of Contents for Inspiron 15 7000 Series

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