Dell Inspiron 13 5000 Series 2-in-1 Service Manual Download Page 132

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Intel Virtual Button driver

In the Device Manager, check if the Intel Virtual Button driver is installed.
Install the driver updates from

www.dell.com/support

132

Summary of Contents for Inspiron 13 5000 Series 2-in-1

Page 1: ...Inspiron 15 5000 Series 2 in 1 Service Manual Computer Model Inspiron 15 5568 Regulatory Model P58F Regulatory Type P58F001 ...

Page 2: ... the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respecti...

Page 3: ... your computer 15 Removing the base cover 16 Procedure 16 Replacing the base cover 18 Procedure 18 Removing the battery 19 Prerequisites 19 Procedure 19 Replacing the battery 21 Procedure 21 Post requisites 21 Removing the memory module 22 Prerequisites 22 Procedure 23 Replacing the memory module 25 Procedure 25 Post requisites 26 3 ...

Page 4: ...uisites 33 Procedure 33 Replacing the coin cell battery 35 Procedure 35 Post requisites 35 Removing the wireless card 36 Prerequisites 36 Procedure 36 Replacing the wireless card 38 Procedure 38 Post requisites 39 Removing the keyboard daughter board 40 Prerequisites 40 Procedure 40 Replacing the keyboard daughter board 42 Procedure 42 Post requisites 42 4 ...

Page 5: ... Removing the touch pad 47 Prerequisites 47 Procedure 48 Replacing the touch pad 52 Procedure 52 Post requisites 52 Removing the speakers 53 Prerequisites 53 Procedure 53 Replacing the speakers 56 Procedure 56 Post requisites 56 Removing the fan 57 Prerequisites 57 Procedure 57 Replacing the fan 59 Procedure 59 Post requisites 59 5 ...

Page 6: ...tes 63 Procedure 63 Replacing the power adapter port 65 Procedure 65 Post requisites 65 Removing the power and volume buttons board 66 Prerequisites 66 Procedure 66 Replacing the power and volume buttons board 68 Procedure 68 Post requisites 68 Removing the I O board 69 Prerequisites 69 Procedure 69 Replacing the I O board 72 Procedure 72 Post requisites 72 6 ...

Page 7: ...ay assembly 79 Prerequisites 79 Procedure 80 Replacing the display assembly 82 Procedure 82 Post requisites 82 Removing the palm rest and keyboard assembly 83 Prerequisites 83 Procedure 83 Replacing the palm rest and keyboard assembly 85 Procedure 85 Post requisites 85 Removing the display panel 86 Prerequisites 86 Procedure 86 Replacing the display panel 89 Procedure 89 Post requisites 89 7 ...

Page 8: ...assembly 94 Prerequisites 94 Procedure 94 Replacing the display back cover and antenna assembly 96 Procedure 96 Post requisites 96 Removing the camera 97 Prerequisites 97 Procedure 97 Replacing the camera 99 Procedure 99 Post requisites 99 Removing the sensor board 100 Prerequisites 100 Procedure 100 Replacing the sensor board 102 Procedure 102 Post requisites 102 8 ...

Page 9: ...otating the display 108 Cleaning the display 109 HDMI 109 Connecting to external display devices 109 Graphics 111 Downloading the graphics driver 111 Identifying the display adapter 111 Changing the display settings in Intel HD Graphics Control Panel 111 Intel WiDi 112 Downloading the Intel WiDi application 113 Setting up the wireless display 113 USB 113 Downloading the USB 3 0 driver 114 Enabling...

Page 10: ...oard 121 Changing the keyboard language 121 Keyboard shortcuts 121 Touch pad 122 Identifying the touch pad 123 Touch pad gestures 123 Power adapter 123 Battery 124 Chipset 124 Downloading the chipset driver 124 Identifying the chipset 125 Memory 126 Checking the system memory in Windows 126 Checking the system memory in BIOS setup program 126 Testing memory using ePSA 126 Processors 126 Identifyin...

Page 11: ...gine Interface 131 Intel Virtual Button driver 132 Intel Wireless 3165 Wi Fi and Bluetooth drivers 133 BIOS overview 134 Entering the BIOS setup program 134 Boot menu 134 Boot menu enhancements 134 Timing key sequences 134 System diagnostic lights 136 Getting help and contacting Dell 138 Self help resources 138 Contacting Dell 139 11 ...

Page 12: ...Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as key...

Page 13: ...Dell is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm...

Page 14: ... Plastic scribe 14 ...

Page 15: ...nsure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 15 ...

Page 16: ...mputer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the base cover to the palm rest and keyboard assembly 1 base cover 2 screws 10 16 ...

Page 17: ...3 Using a plastic scribe pry the base cover off the palm rest and keyboard assembly 1 plastic scribe 2 palm rest and keyboard assembly 3 base cover 17 ...

Page 18: ...e your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the palm rest and keyboard assembly and snap the base cover into place 2 Replace the screws that secure the base cover to the palm rest and keyboard a...

Page 19: ...ter working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Disconnect the battery cable from the system board 2 Remove the screws that secure the battery to the palm rest and keyboard assembly 19 ...

Page 20: ...ttery along with its cable off the palm rest and keyboard assembly 1 battery cable 2 battery 3 palm rest and keyboard assembly 4 screws 2 4 Press and hold the power button for 5 seconds to ground the system board 20 ...

Page 21: ...ructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly 2 Replace the screws that secure the battery to the palm rest and keyboard assembly 3 Connect the battery cable to the system board Pos...

Page 22: ...er and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 22 ...

Page 23: ... Lift the Mylar from to access the memory module 1 Mylar 2 memory module 2 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 23 ...

Page 24: ...3 Remove the memory module from the memory module slot 1 memory module slot 2 securing clips 2 3 memory module 24 ...

Page 25: ...ng inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Lift the Mylar to access the memory module slot 2 Align the notch on the memory module with the tab on the memory module slot 25 ...

Page 26: ...gle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module slot 2 tab 3 notch 4 memory module Post requisites 1 Replace the battery 2 Replace the base cover 26 ...

Page 27: ...st practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Using the pull tab disconnect the hard drive cable from the syst...

Page 28: ...cable from the routing guides 1 system board 2 routing guides 3 tape 4 hard drive assembly 5 palm rest and keyboard assembly 6 hard drive cable 7 pull tab 4 Remove the screws that secure the hard drive assembly to the palm rest and keyboard assembly 28 ...

Page 29: ...5 Lift the hard drive assembly along with its cable off the palm rest and keyboard assembly 1 screws 3 2 hard drive assembly 3 palm rest and keyboard assembly 29 ...

Page 30: ...6 Disconnect the interposer from the hard drive assembly 1 hard drive assembly 2 interposer 7 Remove the screws that secure the hard drive bracket to the hard drive 30 ...

Page 31: ...8 Lift the hard drive off the hard drive bracket 1 hard drive 2 hard drive bracket 3 screws 4 31 ...

Page 32: ...es on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Connect the interposer to the hard drive assembly 4 Align the screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard assembly 5 Replace the screws that secure the hard drive assembly to the palm rest and keyboard assembly...

Page 33: ...working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the battery Procedur...

Page 34: ...2 Peel the coin cell battery off the palm rest and keyboard assembly 1 coin cell battery cable 2 coin cell battery 3 I O board 4 palm rest and keyboard assembly 34 ...

Page 35: ...r working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the coin cell battery cable to the I O board 2 Adhere the coin cell battery to the palm rest and keyboard assembly Post requisites 1 Replace the battery 2 Replace the base cover ...

Page 36: ...structions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screw that secures the wireless card bracket to the wireless card and the palm rest and keyboard assembly 2 Remove the wireless card bracket and disconnect the ...

Page 37: ...3 Slide and remove the wireless card from the wireless card slot 1 wireless card bracket 2 screw 3 antenna cables 2 4 wireless card slot 5 wireless card 37 ...

Page 38: ...To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Insert the wireless card at an angle into the wireless card slot 3 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless...

Page 39: ...ss card bracket to the wireless card and the palm rest and keyboard assembly 1 tab 2 notch 3 wireless card 4 wireless card slot 5 antenna cables 2 6 screw 7 wireless card bracket Post requisites 1 Replace the battery 2 Replace the base cover 39 ...

Page 40: ...our computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Open the latches and disconnect the keyboard cables keyboard backlight cable optional status light board cable and the touch pad cable from the k...

Page 41: ... the keyboard daughter board from the palm rest and keyboard assembly 1 keyboard cable 2 touch pad cable 3 keyboard cable 4 latches 4 5 status light board cable 6 plastic scribe 7 keyboard daughter board 8 palm rest and keyboard assembly 41 ...

Page 42: ...computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the keyboard daughter board to the palm rest and keyboard assembly 2 Slide the keyboard cables keyboard backlight cable optional status light board cable and the touch pad cable into their respective connectors on the keyboard daughter board and then close the la...

Page 43: ...er follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Open the latch and disconnect the status light board cable from the keyboard daughter board 2 Peel off the tape that secures the speaker cable to the palm ...

Page 44: ... rest and keyboard assembly 1 latch 2 status light board cable 3 palm rest and keyboard assembly 4 speaker cable 5 tape 4 Peel off the foam that secures the status light board to the palm rest and keyboard assembly 5 Peel off the status light board cable from the palm rest and keyboard assembly 44 ...

Page 45: ...6 Lift the status light board along with its cable off the palm rest and keyboard assembly 1 status light board cable 2 palm rest and keyboard assembly 3 status light board 4 foam 45 ...

Page 46: ... the status light board into the slot on the palm rest and keyboard assembly 2 Slide the status light board cable into the connector on the keyboard daughter board and close the latch to secure the cable 3 Adhere the foam that secures the status light board to the palm rest and keyboard assembly 4 Adhere the status light board cable to the palm rest and keyboard assembly 5 Route the speaker cable ...

Page 47: ...steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the status light board 47 ...

Page 48: ... system board and the keyboard daughter board 1 latches 2 2 keyboard cable 3 system board 4 keyboard daughter board 2 Open the latches and then disconnect the touch pad cable from the touch pad and the keyboard daughter board 3 Peel off the touch pad cable from the touch pad 48 ...

Page 49: ...4 Peel off the tape that secures the touch pad assembly to the palm rest and keyboard assembly 1 touch pad cable 2 latches 2 3 tape 4 touch pad 49 ...

Page 50: ...at secure the touch pad bracket to the palm rest and keyboard assembly 1 screws 3 2 touch pad bracket 3 palm rest and keyboard assembly 6 Remove the screws that secure the touch pad to the palm rest and keyboard assembly 50 ...

Page 51: ...7 Lift the touch pad off the palm rest and keyboard assembly 1 screws 4 2 touch pad 3 palm rest and keyboard assembly 51 ...

Page 52: ... secure the touch pad to the palm rest and keyboard assembly 3 Align the screw holes on the touch pad bracket with the screw holes on the palm rest and keyboard assembly 4 Replace the screws that secure the touch pad bracket to the palm rest and keyboard assembly 5 Adhere the tape that secures the touch pad bracket to the palm rest and keyboard assembly 6 Adhere the touch pad cable to the touch pa...

Page 53: ...me page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the speaker cable from the system board 2 Disconnect the power and volume buttons board cable and the coin cell battery cable from the I O board 3 Note the cable routing and remove the power and volume buttons board cable from the routing guides on the palm rest and keybo...

Page 54: ...that secures the speaker cable to the palm rest and keyboard assembly 1 I O board 2 power and volume buttons board cable 3 coin cell battery cable 4 system board 5 speaker cable 6 palm rest and keyboard assembly 7 tape 54 ...

Page 55: ...ease the tabs on the speakers from the slots on the palm rest and keyboard assembly and lift the speakers along with the cable off the palm rest and keyboard assembly 1 system board 2 tabs 4 3 speakers 2 55 ...

Page 56: ...kers place the speakers in the slots on the palm rest and keyboard assembly and snap the speakers into place 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly 3 Adhere the tape that secures the speaker cable to the palm rest and keyboard assembly 4 Connect the speaker cable to the system board 5 Route the power and volume buttons board cable through the ro...

Page 57: ...ng inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the fan cable from the system board 2 Remove the screws that secure the fan to the palm rest and keyboard assembly 57 ...

Page 58: ...3 Lift the fan along with its cable off the palm rest and keyboard assembly 1 fan cable 2 system board 3 screws 2 4 fan 5 palm rest and keyboard assembly 58 ...

Page 59: ... in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the fan with the screw holes on the palm rest and keyboard assembly 2 Replace the screws that secure the fan to the palm rest and keyboard assembly 3 Connect the fan cable to the system board Post requisites 1 Repla...

Page 60: ... page at www dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remo...

Page 61: ...2 Lift the heat sink off the system board 1 captive screws 4 2 system board 3 heat sink 61 ...

Page 62: ...ct alignment of the heat sink can damage the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Align the screw holes on the heat sink with the screw hol...

Page 63: ...e your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the screw that secures the power adapter port to the palm rest and keyb...

Page 64: ...3 Lift the power adapter port along with its cable off the palm rest and keyboard assembly 1 screw 2 power adapter port 3 palm rest and keyboard assembly 4 power adapter port cable 5 system board 64 ...

Page 65: ...est practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the power adapter port into the slot on the palm rest and keyboard assembly 2 Align the screw hole on the power adapter port with the screw hole on the palm rest and keyboard assembly 3 Replace the screw that secures the power adapter port to the palm rest and keyboard assembly 4 Connect t...

Page 66: ...practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the coin cell battery cable from the I O board 2 Disconnect the power and volume buttons board cable from the I O board 3 Remove the power and volume buttons board cable from the routing guides on the palm rest and keyboard assemb...

Page 67: ...board along with its cable off the palm rest and keyboard assembly 1 coin cell battery cable 2 power and volume buttons board cable 3 I O board 4 routing guides 5 power and volume buttons board 6 screw 7 palm rest and keyboard assembly 67 ...

Page 68: ...ell com regulatory_compliance Procedure 1 Align the screw hole on the power and volume buttons board with the screw hole on the palm rest and keyboard assembly 2 Replace the screw that secures the power and volume buttons board to the palm rest and keyboard assembly 3 Route the power and volume buttons board cable through the routing guides on the palm rest and keyboard assembly and the speaker 4 ...

Page 69: ...mputer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card Procedure 1 Peel off the tape that secures the I O board cable to the I O board 2 Open the latch and disconnect the I O board cable from...

Page 70: ...ower and volume buttons board cable from the I O board 1 I O board cable 2 tape 3 latch 4 I O board 5 coin cell battery cable 6 power and volume buttons board cable 4 Remove the screws that secure the I O board to the palm rest and keyboard assembly 70 ...

Page 71: ...5 Lift the I O board off the palm rest and keyboard assembly 1 screws 2 2 I O board 3 palm rest and keyboard assembly 71 ...

Page 72: ...ment posts place the I O board on the palm rest and keyboard assembly 2 Align the screw holes on the I O board with the screw holes on the palm rest and keyboard assembly 3 Replace the screws that secure the I O board to the palm rest and keyboard assembly 4 Connect the power and volume buttons board cable and the coin cell battery cable to the I O board 5 Slide the I O board cable into the connec...

Page 73: ...er you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Prere...

Page 74: ...d cable from the system board 1 fan cable 2 latches 2 3 tape 2 4 display cable 5 touch screen board cable 6 power adapter port cable 7 system board 4 Disconnect the speaker cable from the system board 5 Using the pull tab disconnect the hard drive cable from the system board 74 ...

Page 75: ...oard cable and the I O board cable from the system board 1 I O board cable 2 latches 2 3 keyboard cable 4 speaker cable 5 system board 6 hard drive cable 7 Remove the screws that secure the system board to the palm rest and keyboard assembly 75 ...

Page 76: ...8 Lift the system board off the palm rest and keyboard assembly 1 screws 5 2 system board 3 palm rest and keyboard assembly 76 ...

Page 77: ...nges again after you replace the system board Procedure 1 Align the screw holes on the system board with the screw holes on the palm rest and keyboard assembly 2 Replace the screws that secure the system board to the palm rest and keyboard assembly 3 Connect the fan cable hard drive cable power adapter port cable and the speaker cable to the system board 4 Slide the keyboard cable and the I O boar...

Page 78: ...he Service Tag in the BIOS setup program 1 Turn on or restart your computer 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 78 ...

Page 79: ...our computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Remove the memory module 5 Remove the heat sink 6 Remove the system board 79 ...

Page 80: ... avoid scratching the display 1 palm rest and keyboard assembly 2 display assembly 2 Place the computer on a flat surface with the display facing down 3 Remove the screws that secure the display assembly to the palm rest and keyboard assembly 4 Remove the antenna cables from the routing guide on the palm rest and keyboard assembly 80 ...

Page 81: ...5 Lift the display assembly off the palm rest and keyboard assembly 1 display assembly 2 screws 2 3 display hinges 2 4 routing guide 5 antenna cables 2 6 palm rest and keyboard assembly 81 ...

Page 82: ...ll com regulatory_compliance Procedure CAUTION Place the computer on a soft and clean surface to avoid scratching the display 1 With the display facing down align the screw holes on the display hinges with the screw holes on the palm rest and keyboard assembly 2 Replace the screws that secure the display assembly to the palm rest and keyboard assembly 3 Turn the computer over and close the display...

Page 83: ... 1 Remove the base cover 2 Remove the battery 3 Remove the memory module 4 Remove the wireless card 5 Remove the coin cell battery 6 Follow the procedure from step 1 to step 5 in Removing the hard drive 7 Remove the keyboard daughter board 8 Remove the fan 9 Remove the heat sink 10 Remove the I O board 11 Remove the power and volume buttons board 12 Remove the power adapter port 13 Remove the stat...

Page 84: ...1 palm rest and keyboard assembly 84 ...

Page 85: ...e Place the palm rest and keyboard assembly on a clean and flat surface Post requisites 1 Replace the display assembly 2 Replace the system board 3 Replace the touch pad 4 Replace the status light board 5 Replace the speakers 6 Replace the power adapter port 7 Replace the power and volume buttons board 8 Replace the I O board 9 Replace the heat sink 10 Replace the fan 11 Replace the keyboard daugh...

Page 86: ... your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly Procedure 1 Remove the display cable from inside the hinge covers 86 ...

Page 87: ...release the tabs that secure display panel assembly to the display back cover and antenna assembly 1 display panel assembly 2 plastic scribe 3 hinge covers 2 4 display cable 5 display back cover and antenna assembly 3 Remove the camera 4 Remove the sensor board 87 ...

Page 88: ...5 Remove the display cable After performing the preceding steps we are left with the display panel 1 display panel 88 ...

Page 89: ...at www dell com regulatory_compliance Procedure CAUTION Place the display panel on a soft and clean surface to avoid scratching the display 1 Place the display panel on a flat surface with the display facing down 2 Replace the display cable 3 Replace the sensor board 4 Replace the camera 5 Turn over the display panel assembly 6 Align the display panel assembly with the display back cover and anten...

Page 90: ...uter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Follow the procedure from step 1 to step 2 in Removing the display panel 5 Remove the camera Procedure 1 Peel off the tape on the sen...

Page 91: ...le 3 Peel off the tape on the display cable connector 4 Open the latch and disconnect the display cable from the display panel 5 Note the display cable routing and remove the display cable from the routing guides on the display panel assembly 6 Peel off the tape that secures the display cable from the display panel assembly 91 ...

Page 92: ...7 Lift the display cable off the display panel assembly 1 tape 2 display panel assembly 3 latch 4 display cable 5 tape 92 ...

Page 93: ...s the display cable to the display panel assembly 2 Route the display cable through the routing guides on the display panel assembly 3 Slide the display cable into the connector on the display panel and close the latch to secure the cable 4 Adhere the tape on the display cable connector 5 Slide the sensor board cable into the connector on the sensor board and close the latch to secure the cable 6 ...

Page 94: ... follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Follow the procedure from step 1 to step 2 in Removing the display panel Procedure After performing the steps in prerequisites we are lef...

Page 95: ...1 display back cover and antenna assembly 2 antenna cables 95 ...

Page 96: ...de your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Place the display back cover and antenna assembly on a flat surface Post requisites 1 Follow the procedure from step 5 to step 6 in Replacing the display panel 2 Replace the display assembly 3 Replace t...

Page 97: ...ractices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Follow the procedure from step 1 to step 2 in Removing the display panel Procedure CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly fac...

Page 98: ...3 Turn the camera over and disconnect the display cable from the camera module 1 camera module 2 plastic scribe 3 display cable 4 display panel assembly 98 ...

Page 99: ...ng inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the display cable to the camera module 2 Using the alignment post place the camera module on the display panel and snap it into place Post requisites 1 Follow the procedure from step 5 to step 6 in Replacing the display panel 2 Replace the display...

Page 100: ...atory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Follow the procedure from step 1 to step 2 in Removing the display panel Procedure CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on a flat surface 2 Remove the screw that secures the sensor bo...

Page 101: ...5 Lift the sensor board off the display panel assembly 1 tape 2 latch 3 sensor board cable 4 screw 5 sensor board 6 display panel assembly 101 ...

Page 102: ...ory_compliance Procedure 1 Align the screw hole on the sensor board with the screw hole on the display panel assembly and snap the sensor board in place 2 Slide the sensor board cable into the connector on the sensor board and close the latch to secure the cable 3 Adhere the tape on the sensor board connector to secure the cable 4 Replace the screw that secures the sensor board to the display pane...

Page 103: ...ave the Service Tag use the auto detect feature or manually browse for your computer model 4 Click or tap Drivers downloads Find it myself 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click or tap Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS...

Page 104: ... you do not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click or tap Drivers downloads Find it myself 5 Scroll down the page and expand Audio 6 Click or tap Download to download the audio driver for your computer 7 After the download is complete navigate to the folder where you saved the audio driver file 8 Double click or double tap the audio driv...

Page 105: ...FPS The camera has built in digital array microphones If you have purchased the optional infrared camera the camera is equipped with depth sensing feature which enhances security when paired with Windows Hello NOTE You must replace the camera module if you encounter any issues with the built in microphones Identifying the webcam in device manager 1 On the taskbar click or tap the search box and th...

Page 106: ... with your computer which contains the Dell Webcam Central software If you do not have the software you can download it by registering through My Account on the Dell website NOTE The Dell Webcam Central is not available for download from the support site or the resource CD 106 ...

Page 107: ... and select Display settings 2 Drag or swipe the Adjust brightness level slider to adjust the brightness Alternatively press F11 to decrease brightness and F12 to increase brightness Changing the screen resolution 1 Right click or touch and hold on your desktop and select Display settings 2 Click or tap Advanced display settings 3 Select the appropriate resolution from the drop down list 107 ...

Page 108: ...owing options Rotate to 0 Degrees Rotate to 90 Degrees Rotate to 180 Degrees Rotate to 270 Degrees The display can also be rotated using the following key combinations Ctrl Alt Up arrow key Rotate to 0 Degrees Ctrl Alt Right arrow key Rotate to 90 Degrees Ctrl Alt Down arrow key Rotate to 180 Degrees Ctrl Alt Left arrow key Rotate to 270 Degrees 108 ...

Page 109: ... and display before cleaning 2 Gently wipe the display in circular motions to remove any dust or dirt particles 3 Let the display dry thoroughly before turning it on HDMI The Inspiron 15 5568 supports HDMI used to connect a TV or another HDMI in enabled device It provides video and audio output The HDMI port is located on the left side of your computer NOTE Appropriate converters sold separately a...

Page 110: ...3 Select one of the following display modes PC screen only Duplicate Extend Second screen only NOTE For more information see the document that shipped with your display device 110 ...

Page 111: ...ownloads Find it myself 5 Scroll down the page and expand Video 6 Click or tap Download to download the graphics driver for your computer 7 After the download is complete navigate to the folder where you saved the graphics driver file 8 Double click or double tap the graphics driver file icon and follow the instructions on the screen Identifying the display adapter 1 On the taskbar click or tap th...

Page 112: ...reless display To check if your TV supports this feature see the documentation that is shipped with the TV The following table provides the basic system requirements for a wireless display Processor 2nd generation Intel Core i3 i5 i7 Video controller Intel HD Graphics WLAN card Intel 2230 or Intel 6150 Operating system Windows 7 or later Driver Download and install the latest driver for Intel Wire...

Page 113: ... application file 8 Double click or double tap the application icon and follow the instructions on the screen Setting up the wireless display 1 Turn on your computer NOTE Ensure that Wi Fi is enabled 2 Connect the wireless display adapter to the TV 3 Turn on the TV and the wireless display adapter 4 Select the appropriate video source for your TV such as HDMI1 HDMI2 or S Video 5 Double click or do...

Page 114: ...e page and expand Chipset 6 Click or tap Download to download the USB 3 0 driver for your computer 7 After the download is complete navigate to the folder where you saved the driver file 8 Double click or double tap the driver file icon and follow the instructions on the screen Enabling or disabling the USB in BIOS setup program 1 Turn on or restart your computer 2 Press F2 when the Dell logo is d...

Page 115: ...ane 4 Clear the Enable Boot Support check box to disable it 5 Save the settings and exit WiFi The Inspiron 15 5568 is shipped with Wi Fi 802 11 ac Turning on or off Wi Fi NOTE There is no physical switch to enable or disable Wi Fi It has to be done through computer settings 1 Swipe in from the right edge of the display or click or tap the Action Center icon on the taskbar to access the Action Cent...

Page 116: ...reen Configuring the Wi Fi 1 Turn on Wi Fi For more information see Turning on or off Wi Fi 2 Swipe in from the right edge of the display or click or tap the Action Center icon on the taskbar to access the Action Center 3 Right click or touch and hold Wi Fi and then click or tap Go to settings A list of available networks is displayed 4 Select your network and click or tap Connect NOTE Type the ne...

Page 117: ...lick or tap Bluetooth to turn Bluetooth on or off Pairing the Bluetooth enabled devices 1 Turn on Bluetooth For more information see Turning on or off Bluetooth 2 Swipe in from the right edge of the display or click or tap the Action Center icon on the taskbar to access the Action Center 3 Right click or touch and hold Bluetooth and then click or tap Go to settings 4 Select the required Bluetooth ...

Page 118: ... the taskbar to access the Action Center 2 Right click or touch and hold Bluetooth and then click or tap Go to settings 3 Click or tap the device you want to remove and then click or tap Remove device Transferring files between devices using Bluetooth 1 Swipe in from the right edge of the display or click or tap the Action Center icon on the taskbar to access the Action Center 118 ...

Page 119: ...k or tap Send files and then select the file you want to transfer Hard Drive The following table shows the hard drive options available in Inspiron 15 5568 Options Dimensions HDD 2 5 inch drive SSD 2 5 inch drive Identifying the hard drive 1 On the taskbar click or tap the search box and then type Device Manager 2 Click or tap Device Manager The Device Manager window is displayed 3 Expand Disk dri...

Page 120: ...puter and then click or tap Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click or tap Drivers downloads Find it myself 5 Scroll down the page and expand Chipset 6 Click or tap Download to download the media card reader driver for your computer 7 After the download is complete navigate to the folder where you saved the card ...

Page 121: ...ap Add a language 5 Choose the language you want to add and select a country for the language 6 Under Languages click or tap the language that you want to set as the default language 7 Click or tap Set as default Keyboard shortcuts Keys Description Mute audio Decrease volume Increase volume Play previous track chapter Play Pause Play next track chapter Switch to external display Search Toggle keyb...

Page 122: ... lock End Home Page down Page up Touch pad The Inspiron 15 5568 is shipped with a Precision touch pad A precision touch pad is a new class of input device that provides high precision pointer input and gesture functionality Precision touch pads interact with the operating system directly without a driver The operating system handles the overall functionality of the touch pad and there are no separ...

Page 123: ...drops an item Slide to scroll Place two fingers on the touch pad and then slide Scrolls the page Pages can scroll left and right up and down or both Pinch or stretch to zoom Place two fingers on the touch pad and move them toward each other or away from each other Zooms out or zooms in on the touch pad Swipe for Action Center Swipe in from the right edge Opens the Action Center Swipe again to hide...

Page 124: ...PMD before replacing the power adapter Battery The Inspiron 15 5568 is shipped with a 3 cell 42 WHr smart lithium ion battery NOTE Batteries are covered for a period of one year from the invoice date unless stated otherwise in the invoice Chipset The chipset is virtually divided into two sections Northbridge and Southbridge All computer components communicate with the CPU through the chipset The I...

Page 125: ...ere you saved the chipset driver file 8 Double click or double tap the chipset driver file icon and follow the instructions on the screen Identifying the chipset 1 On the taskbar click or tap the search box and then type Device Manager 2 Click or tap Device Manager The Device Manager window is displayed 3 Expand System devices 125 ...

Page 126: ...t Settings General System Information The memory information is displayed on the right pane Testing memory using ePSA 1 Turn on or restart your computer 2 Press F12 after the Dell logo is displayed on the screen to access the boot menu 3 Use the arrow keys to highlight the Diagnostics menu option and press Enter 4 Follow the instructions on the screen to complete the ePSA Pre boot System Assessmen...

Page 127: ... or tap Device Manager The Device Manager window is displayed 3 Expand Processors Checking the processor usage in the task manager 1 Right click or touch and hold on the taskbar 2 Click or tap Task Manager The Task Manager window is displayed 3 Click or tap the Performance tab to display the processor usage details 127 ...

Page 128: ...nents in your computer and access warranty information Device drivers Intel Dynamic Platform and Thermal Framework In the Device Manager check if the Intel Dynamic Platform and Thermal Framework is installed Install the driver updates from www dell com support Intel Chipset Software Installation Utility In the Device Manager check if the chipset driver is installed Install the Intel chipset update...

Page 129: ...er check if the video driver is installed Install the video driver update from www dell com support Intel Serial IO driver In the Device Manager check if the Intel Serial IO driver is installed Install the driver updates from www dell com support 129 ...

Page 130: ...130 ...

Page 131: ...Intel Trusted Execution Engine Interface In the Device Manager check if the Intel Trusted Execution Engine Interface driver is installed Install the driver update from www dell com support 131 ...

Page 132: ...Intel Virtual Button driver In the Device Manager check if the Intel Virtual Button driver is installed Install the driver updates from www dell com support 132 ...

Page 133: ...ers In the Device Manager check if the network card driver is installed Install the driver updates from www dell com support In the Device Manager check if the Bluetooth driver is installed Install the driver updates from www dell com support 133 ...

Page 134: ...oppy CD ROM or hard drive Boot menu enhancements The boot menu enhancements are as follows Easier Access Press F12 to access the boot selection menu User Prompting The user is prompted to use the keystroke on the BIOS screen Diagnostics Options The boot menu includes the ePSA diagnostic options Timing key sequences The keyboard is not the first device initialized by Setup As a result if you press ...

Page 135: ... The F2 Setup prompt appears at the top right corner of the screen during boot 135 ...

Page 136: ...Computer is running on battery and the battery has more than 5 percent charge Computer is in sleep state hibernation or turned off The power and battery status light blinks amber along with beep codes indicating failures For example the power and battery status light blinks amber two times followed by a pause and then blinks white three times followed by a pause This 2 3 pattern continues until th...

Page 137: ...e Replace the LCD 3 1 CMOS battery failure Replace the CMOS battery 3 2 PCI or video card or chip failure Replace the CMOS battery 3 3 Recovery image not found Reimage the system 3 4 Recovery image found but invalid Reimage the system Camera status light Indicates whether the camera is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock i...

Page 138: ...ows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Accessing help in Windows 7 Click Start Help and Support Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Learn about you...

Page 139: ...see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 139 ...

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Dell Inspiron 13 5000 Series 2-in-1, Service Manual

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