The status of the replacement internal M.2 boot module should read
Healthy
. If the status is still
Faulted
, wait a few
minutes and refresh PowerStore Manager. If the status does not change, ensure that the internal M.2 boot module is
correctly seated, or contact your service provider.
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click
Settings
on the upper right of the screen.
c. Click
General Support
.
d. Under
Drives, Power Supplies, and Other Parts
, click
Return Part
.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Replace an M.2 boot module adaptor
Take the following actions to remove the faulted M.2 boot module adaptor and install the replacement M.2 boot module adaptor
into the system.
The M.2 boot module adaptor is located within the node. You can access the M.2 boot module adaptor by removing the node
from the chassis and opening the top cover.
Identify a faulted M.2 boot module adaptor from PowerStore
Manager
Before you replace an M.2 boot module adaptor, ensure that you have identified its location within the system. The M.2 boot
module adaptor is not visible in PowerStore Manager, but you can identify and locate the associated internal M.2 boot module.
Steps
1. From PowerStore Manager, select
Hardware
.
2. Select the appliance that includes the M.2 boot module adaptor that you need to replace.
3. On the
Components
card, under
Internal View
, expand the node that includes the M.2 boot module adaptor, and then
select the relevant
InternalM.2BootModule
.
Faulted parts appear in red in the image of the system, and report a status of
Faulted
in the
State
field.
Power down the node
Power down the node as described in
.
76
Base enclosure service procedures
