Dell External XL 9010 Owner'S Manual Download Page 1

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Dell OptiPlex 9010 All-In-One
Owner's Manual

Regulatory Model: W04C

Regulatory Type: W04C001

Summary of Contents for External XL 9010

Page 1: ...Dell OptiPlex 9010 All In One Owner s Manual Regulatory Model W04C Regulatory Type W04C001 ...

Page 2: ...on are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are r...

Page 3: ...onverter Board 13 Installing the Converter Board 14 Removing the System Board Shield 14 Installing the System Board Shield 14 Removing the Coin Cell Battery 15 Installing the Coin Cell Battery 15 Removing the Optical Drive 15 Installing the Optical Drive 17 Removing the Hard Drive 17 Installing the Hard Drive 18 Removing the Intrusion Switch 19 Installing the Intrusion Switch 20 Removing the Wirel...

Page 4: ...assword 34 Removing the Display Panel 35 Installing the Display Panel 37 Removing the Antenna Modules 38 Installing the Antenna Modules 39 Removing the Camera 39 Installing the Camera 40 3 System Setup 41 Boot Sequence 41 Navigation Keys 41 System Setup Options BIOS Setup 42 Updating the BIOS 50 System and Setup Password 51 Assigning a System Password and Setup Password 51 Deleting or Changing an ...

Page 5: ...7 Contacting Dell 65 ...

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Page 7: ...urface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connect...

Page 8: ...r Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replac...

Page 9: ...blade screwdriver Phillips screwdriver Small plastic scribe Removing the VESA Stand 1 Follow the procedures in Before Working Inside Your Computer 2 Place the computer on a flat surface display side facing downwards 3 Using a plastic scribe release the cover starting with the notches at the bottom NOTE To avoid damaging the VESA stand cover handle the plastic scribe with care 4 Lift the VESA cover...

Page 10: ...ck of the computer 2 Tighten the screws to secure the VESA stand to the computer 3 Place and press the VESA cover on the computer till it clicks into place 4 Follow the procedures in After Working Inside Your Computer Removing the Back Cover 1 Follow the procedures inBefore Working Inside Your Computer 2 Remove the VESA stand 3 Remove the screws from the base of the computer 10 ...

Page 11: ...the back of the computer using the notches near the input output panel 2 Tighten the screws to secure the back cover to the computer 3 Install the VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 11 ...

Page 12: ...on the memory module until the release tabs spring back to secure them in place 3 Place the memory shield back into its place 4 Install the a back cover b VESA stand 5 Follow the procedures in After Working Inside Your Computer Removing the VESA Mount Bracket 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 3 Remove the screws that secure the VE...

Page 13: ...VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Converter Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 3 Disconnect the backlight and converter cables from the converter board Remove the screws that secure the converter board to the computer Lift the convertor board away from the computer 13 ...

Page 14: ... Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket 3 Remove the screws that secure the system board shield to the computer Lift the system board shield away from the computer Installing the System Board Shield 1 Align and place the system board shield on the back of the computer 2 Tighten the screws that secure the system board...

Page 15: ...tery 1 Place the coin cell battery into its slot on the system board 2 Press the coin cell battery downward until the release latch springs back into place and secures it 3 Install a system board shield b base cover c VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA...

Page 16: ...e outwards Disconnect the optical drive cable 5 Lift the optical drive from the computer 6 Remove the screws that secure the optical drive bracket to the optical drive Remove the optical drive bracket from the optical drive 16 ...

Page 17: ...ghten the screws that secure the optical drive to the computer 6 Install the a VESA mount bracket b back cover c VESA stand 7 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket 3 Unthread the cables from the notches on the hard drive bracket Di...

Page 18: ...rom the hard drive bracket Installing the Hard Drive 1 For a 3 5 inch hard drive slide the hard drive into the hard drive bracket Tighten the screws that secure the hard drive to the hard drive bracket 2 For a 2 5 inch hard drive tighten the screws that secure the hard drive case to the hard drive Slide the hard drive into the hard drive bracket Tighten the screws that secure the hard drive to the...

Page 19: ...efore Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the intrusion cable from the connector on the system board Unthread the cable from the notches on the computer 4 Remove the screws that secure the intrusion switch to the chassis Lift the intrusion switch and remove it from the computer 19 ...

Page 20: ... system board shield b VESA mount bracket c back cover d VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the WLAN cables Remove the screws that secure the WLAN card t...

Page 21: ...Follow the procedures in After Working Inside Your Computer Removing the Power Supply Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Remove the screw that secures the fan bracket to the chassis Lift the fan bracket away from the computer 4 Remove the screws that secure the power supply fan to it...

Page 22: ... VESA mount bracket c back cover d VESA stand 5 Follow the procedures in After Working Inside Your Computer Removing the Power Supply Unit PSU 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e input output board shield f power supply fan 3 Press the tab and disconnect the power supply cable from the co...

Page 23: ...e the power supply unit on the computer 2 Tighten the screws to secure the power supply unit to the chassis 3 Thread the cable on the hooks in the computer 4 Connect the power supply cable to the connector on the system board 5 Install a power supply fan b input output board shield c system board shield d VESA mount bracket e back cover f VESA stand 23 ...

Page 24: ...uter Installing the Heat Sink Assembly 1 Align and place the heat sink assembly on the computer 2 Tighten the screws to secure the heat sink assembly to the chassis 3 Install a system board shield b VESA mount bracket c back cover d VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Input Output Board Shield 1 Follow the procedures in Before Working Inside Your C...

Page 25: ...the screws that secure the power connector to the input output board shield 5 Remove the screws that secure the input output board shield to the chassis Loosen the power connector and press it down the socket 25 ...

Page 26: ...6 Flip the input output board shield and remove it from the computer 7 Disconnect the power connector cable 26 ...

Page 27: ...re the power connector to the input output shield 5 Place the input output panel on the computer 6 Install a power supply fan b system board shield c VESA mount bracket d back cover e VESA stand 7 Follow the procedures in After Working Inside Your Computer Removing the Power Button Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 3 Disconn...

Page 28: ...res in After Working Inside Your Computer Removing the Processor Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the processor fan cable from the connector on the system board Remove the screws that secure the processor fan to the system board and lift it away from the computer 28 ...

Page 29: ...move the a VESA stand b back cover c VESA mount bracket d system board shield e heat sink assembly 3 Press the release lever down and then move it outward to release it from the retention hook that secures it Lift the processor cover and remove the processor from its socket Installing the Processor 1 Insert the processor into the processor socket Ensure the processor is properly seated 2 Press the...

Page 30: ... the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the right and left speaker cables from the connector on the system board Unthread the cables from the notches 4 Remove the screws that secure the speaker to the chassis Lift the speakers from the computer 30 ...

Page 31: ... VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e memory f optical drive g hard drive h heat sink assembly i power supply unit j input output board shield k converter board l power supply fan 3 Disconnec...

Page 32: ...5 Lift and remove the system board from the chassis System Board Layout The following image displays the system board layout of the computer 32 ...

Page 33: ... LVDS connector 11 12V CPU power connector 12 Processor socket 13 Memory connector SODIMM socket B 14 Memory connector SODIMM socket A 15 Intrusion switch connector 16 Mini PCI socket 17 Internal speaker connector 18 Coin cell battery connector 19 Converter board connector Installing the System Board 1 Place the system board on the computer 2 Tighten the screws to secure the system board to the ba...

Page 34: ...e Your Computer 2 Remove the VESA stand back cover VESA mount bracket system board shield memory optical drive hard drive heat sink assembly power supply unit input output board shield converter board power supply fan 3 Locate the jumper on the system board Remove the jumper from the PASSWORD pin 4 Plug the jumper to CMOS_CLEAR 5 Wait for 3 4 seconds Replace the jumper to its original position 6 I...

Page 35: ...word s the next time it boots 6 Connect the computer to the electrical outlet and power on the computer 7 Power off the computer and disconnect the power cable from the electrical outlet 8 Repeat step 2 9 Replace the PSWD jumper on the system board 10 Install all the components removed in step 8 11 Follow the procedures in After Working Inside Your Computer 12 Power on the computer 13 Go to the sy...

Page 36: ... should be disassembled in a clean room environment 3 Remove the LVDS cable by pressing the latch inwards and disconnecting it from the connector Remove any other cables or antennas around the edges of the base panel 4 Remove the screws that secure the base panel to the chassis Lift the base panel from the chassis 5 Lift the display panel from the chassis 36 ...

Page 37: ... Panel 1 Tighten the screws to secure the display bracket to the display panel 2 Place the display panel on the chassis 3 Place the base panel on the chassis 4 Tighten the screws to secure the base panel to the chassis 5 Connect the LVDS cable to the connector 6 Install a system board b antenna module c speakers d system board e processor fan 37 ...

Page 38: ... Modules 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e input output board shield f WLAN card g optical drive h hard drive i intrusion switch j power button board k converter board l processor fan m power supply unit n heat sink assembly o power supply fan p system board 3 Remove the screws that sec...

Page 39: ...em board shield n VESA mount bracket o back cover p VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Camera 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e input output board shield f WLAN card g optical drive h hard drive i intrusion switch j power button board k...

Page 40: ...b system board c power supply fan d heat sink assembly e power supply unit f processor fan g converter board h power button board i intrusion switch j hard drive k optical drive l WLAN card m input output board shield n system board shield o VESA mount bracket p back cover q VESA stand 4 Follow the procedures in After Working Inside Your Computer 40 ...

Page 41: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Page 42: ... Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM A Size and the DIMM B Size PCI Information Displays SLOT1 Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device I...

Page 43: ...SATA controllers are hidden ATA SATA is configured for ATA mode AHCI selected by default SATA is configured for AHCI RAID On configured to support RAID mode Intel Rapid Restore Technology Drives This option lets you enable or disable various drives on board By default the options are enabled SATA 0 SATA 1 SMART Reporting This field controls if the hard drive errors for the integrated drives are re...

Page 44: ...t Enter the old password Enter the new password Confirm the new password Click OK after entering the password details System Password Allows you to set change or delete the computer password previously called the primary password The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password Click OK after entering the password details Inte...

Page 45: ...is set Allow Non Admin Password Changes selected by default TPM Security This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security selected by default NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately Comput...

Page 46: ...er the process will have one or all cores enabled The performance of some applications will improve with the additional cores All selected by default 1 2 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor Enable Intel R SpeedStep selected by default C States Control Allows you to enable or disable the additional processor sleep states C states selected by def...

Page 47: ...leep Control Allows you to define the controls when Deep Sleep is enabled Disabled Enabled in S5 only Enabled in S4 and S5 This option is disabled by default Fan Control Override Controls the speed of the system fan Fan Control Override not selected NOTE When enabled the fan runs at full speed USB Wake Support This option allows you to enable USB devices to wake the computer from standby Enable US...

Page 48: ...sing some compatibility steps Minimal Thorough Auto Table 8 Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology Enable Intel Virtualization Technology selected by default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM f...

Page 49: ...n Description Lookup Method Specifies how the ImageServer looks up the server address Static IP DNS selected by default NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer ImageServer IP Displays the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255...

Page 50: ...the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP License Status Displays the current license status Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the sy...

Page 51: ...feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you n...

Page 52: ... Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setu...

Page 53: ...e completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are pe...

Page 54: ... test LED By removing the cable harness in units that do not pass this test you can isolate the failure s cause to an attached device of the power supply For example if the self test LED does not light when you press the button you can remove the connectors from the devices and tests again If the PG LED now lights up one of the attached devices is shorted and holding down the power supply If the L...

Page 55: ... The computer is in power on state The power LED light blinking amber pattern will help you determine a few failures as shown below The Amber LED blinking pattern is as follows the pattern is 2 or 3 blinks followed by a short pause then X number of blinks up to 7 The repeated pattern has a long pause inserted in the middle For example 2 3 2 amber blinks short pause 3 amber blinks followed by long ...

Page 56: ...ossible CPU fan failure Hard disk drive failure Possible hard drive failure during POST Hard disk drive read failure Possible hard drive failure during boot test Keyboard failure A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty RTC is reset BIOS Setup default has been loaded Strike the F1 key to continue F2 to run the setup utility RTC Jumper may be wron...

Page 57: ...ter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error or possible hard disk drive failure Contact Dell and report the issue to a support technician 57 ...

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Page 59: ... 8 MB cache depending on processor type Chipset Intel Q77 Express chipset Table 14 Memory Feature Specification Type up to 1600 MHz unbuffered non ECC dual channel DDR3 configuration Connectors two internally accessible DDR3 SODIMM sockets Capacity 2 GB 4 GB and 8 GB Minimum Memory 2 GB Maximum Memory 16 GB Table 15 Video Feature Specification Video Controller Integrated Intel HD2000 HD2500 HD3000...

Page 60: ...r 10 100 1000 Mbps Ethernet LAN on system board Wireless half mini card Wi Fi b g n supporting Wi Fi display combo half mini card Bluetooth 4 0 and Wi Fi b g n supporting Wi Fi display Table 18 Cards Feature Specification Mini PCI Express one Table 19 Displays Feature Specification Type 23 inch full HD WLED Maximum resolution 1920 x 1080 Refresh rate 60 Hz Operating angle 170 horizontal 160 vertic...

Page 61: ...r Feature Specification Frequency 50 Hz 60 Hz Voltage 100 VAC 240 VAC Input current 90 VAC maximum 2 90 A 180 VAC maximum 1 45 A Coin cell battery 3 V CR2032 lithium coin cell Table 23 Camera optional Feature Specification Image resolution 1 3 megapixel Video resolution HD 720p Diagonal viewing angle 60 degrees Table 24 Stand Feature Specification Tilt 5 degrees to 30 degrees Table 25 Physical Dim...

Page 62: ... Back panel Link integrity light on integrated network adapter Green a good 10 Mbps connection exists between the network and the computer Orange a good 100 Mbps connection exists between the network and the computer Yellow a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Network activity light o...

Page 63: ...ation Operating 0 66 GRMS Storage 1 30 GRMS Maximum shock Operating 110 G Storage 160 G Altitude Operating 15 20 m to 3048 m 50 ft to 10 000 ft Storage 15 20 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G2 or lower as defined by ANSI ISA S71 04 1985 63 ...

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Page 65: ...port dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 65 ...

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