ProSupport Flex for Data Center
ProSupport Flex for Data Center offers flexible site-wide support for hyperscale data centers with more than 1,000 assets. Built on standard
ProSupport components, Flex for Data Center leverages our global scale while being tailored to suit your needs. While not for everyone, it
offers a flexible solution for those with large and complex environments. When you choose ProSupport Flex for Data Center, you will get:
•
Enterprise-wide support that covers your entire data center.
•
A dedicated Technical Account Manager with remote, on-site, part-time and full-time options.
•
Dedicated elite ProSupport Flex technical and field engineers who are trained on your environment and configurations.
•
Flexible on-site support and parts options that fit your operational model
•
A tailored support plan for your operations staff.
Figure 11. ProSupport Enterprise Suite comparison
Additional professional services
Dell Education Services
Dell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment.
The curriculum is designed in conjunction with the server development team, as well as Dell’s technical support team, to ensure that the
training delivers the information and practical, hands-on skills you and your team need to confidently manage and maintain your Dell server
solution. To learn more or register for a class today, visit
LearnDell.com/Server
.
Dell Global Infrastructure Consulting Services
Dell Global Infrastructure Consulting Services use skilled solution architects, innovative tools, automated analysis and Dell’s intellectual
property to give you rapid insight into the root causes of unnecessary complexity. We seek better answers than traditional service models,
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Appendix D. Support and deployment services
