Dell Edge Gateway 3001 Installation And Operation Manual Download

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Summary of Contents for Edge Gateway 3001

Page 1: ...Edge Gateway 3003 Installation and Operation Manual Computer Model Edge Gateway 3003 Regulatory Model N03G Regulatory Type N03G001 ...

Page 2: ...information that helps you make better use of your product CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death ...

Page 3: ...nt bracket 36 Mounting the Edge Gateway on a DIN rail using the DIN rail bracket 38 Mounting the Edge Gateway using the perpendicular mount 41 Mounting the Edge Gateway using a VESA mount 44 4 Setting up the ZigBee dongle 46 5 Setting up the operating system 47 Windows 10 IoT Enterprise LTSB 2016 47 Boot up and login Direct system configuration 47 Boot up and login Static IP system configuration 4...

Page 4: ...ure boot BIOS level 1 63 Performance BIOS level 1 63 Power management BIOS level 1 64 POST behavior BIOS level 1 64 Virtualization support BIOS level 1 64 Maintenance BIOS level 1 64 System logs BIOS level 1 65 7 References 66 8 Appendix 67 Antenna specifications 67 De mounting from DIN rail bracket 68 Connecting to the Edge Gateway 68 Windows 10 IoT Enterprise LTSB 2016 68 Ubuntu Core 16 69 Defau...

Page 5: ...ensors It enables you to connect with devices used in transportation building automation manufacturing and other applications The Edge Gateway has a low power architecture which is capable of supporting industrial automation workloads while remaining fanless to satisfy environmental and reliability requirements It supports Windows 10 IoT Enterprise LTSB 2016 and Ubuntu Core 16 operating systems 5 ...

Page 6: ...3 ZigBee antenna connector Connect the ZigBee antenna for intermittent data transmissions from a ZigBee compliant sensor or input device 4 Mobile broadband antenna connector two LTE Auxiliary only Connect the mobile broadband antenna to increase the range and strength of mobile broadband signals NOTE Depending on the configuration ordered some of the antenna connectors may not be present or may be...

Page 7: ...y is installed is opened NOTE External enclosure is sold separately NOTE An intrusion event is triggered by a third party enclosure to the Edge Gateway through a sensor The sensor should have a cable that is compatible with the intrusion switch connector on the Edge Gateway 2 Power or ignition port Connect a 12 57 VDC 1 08 0 23 A power cable to supply power to the Edge Gateway NOTE Power cable is ...

Page 8: ...SB enabled device Provides data transfer speeds up to 5 Gbps 8 SIM card slot optional Insert a micro SIM card into the slot 9 SD card slot optional Insert a micro SD card into the slot NOTE Remove the SD card slot filler before inserting a micro SD card 10 micro SIM or micro SD card access door Open the access door to access the micro SIM or micro SD card 1 USB power is limited to 0 6 A 3 W Table ...

Page 9: ...nition details Pin Signal Function 1 DC 12 57 VDC power 2 DC Ground 3 IG 9 32 VDC ignition NOTE Pin 3 IG is connected to the vehicle s ignition status indicator optional or a wake pin A voltage of more than 9 V on the signal indicates that the vehicle s engine is running The Ignition or Wake pin is used to prevent the draining of the vehicle battery when the vehicle is turned off for an extended a...

Page 10: ...ices 3 USB 2 0 port 1 Connect a USB enabled device Provides data transfer speeds up to 480 Mbps 4 Ethernet port two Non PoE Connect an Ethernet RJ45 cable for network access Provides data transfer speeds up to 10 100 Mbps 5 DisplayPort connector Connect a monitor or another DisplayPort enabled device Provides video and audio output 1 USB power is limited to 0 4 A 2 W 10 ...

Page 11: ...ad currents 3 core cable rated 5 A at 90 C 194 F minimum which conform to either IEC 60227 or IEC 60245 The system accepts cables from 0 8 mm to 2 mm The maximum operating temperature of the Edge Gateway is 60 C 140 F Do not exceed this maximum temperature while operating the Edge Gateway inside an enclosure Internal heating of the Edge Gateway electronics other electronics and the lack of ventila...

Page 12: ... d installation ATTENTION S il vous plaît choisir avec soin la position d installation et assurez vous que la puissance de sortie final ne dépasse pas les limites fixées dans les règles pertinentes La violation de ces règles pourrait conduire à des sanctions fédérales graves Federal Communication Commission interference statement This device complies with Part 15 of the FCC Rules Operation is subj...

Page 13: ...ition that this device does not cause harmful interference Cet appareil est conforme à la norme RSS 210 d Industrie Canada L opération est soumise à la condition que cet appareil ne provoque aucune interférence nuisible This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter except tested built in radios Cet appareil et son antenne ne ...

Page 14: ...in the allowed 13 W PoE Class 0 range 2 Connect an Ethernet cable to Ethernet port one 3 Connect the antennas depending on the configuration ordered optional NOTE The antennas supported in the Edge Gateway vary depending on the configuration ordered Table 7 Antennas supported in Edge Gateway 3003 Antennas supported Signals 14 ...

Page 15: ...Depending on the configuration ordered some of the antenna connectors may not be present or may be capped NOTE Mobile broadband antenna connector two is for LTE Auxiliary only it does not support 3G 4 Insert the antenna into the connector NOTE If you are installing multiple antennas follow the sequence indicated in the following image 15 ...

Page 16: ...5 Secure the antenna by tightening the rotating head of the connector until it firmly holds the antenna in the preferred position upright or straight 16 ...

Page 17: ...oadband service CAUTION We recommend that you insert the micro SIM card before turning on the Edge Gateway NOTE Ensure that you firmly screw back the access door after closing NOTE Contact your service provider to activate your micro SIM card 9 Insert a micro SD card into the bottom micro SD card slot NOTE Remove the SD card slot filler before inserting a micro SD card NOTE Ensure that you firmly ...

Page 18: ...NOTE Secondary enclosures are sold separately 11 Connect the Edge Gateway to one of the following power sources DC IN PoE 18 ...

Page 19: ...ame and password for Ubuntu Core 16 is admin 14 Access the BIOS by pressing F2 to enter the BIOS setup or F12 to enter the BIOS boot menu Windows 10 IOT Enterprise LTSB 2016 Click Start All Programs Dell Command Configure Dell Command Configure Wizard Ubuntu Core 16 Use the dcc cctk command to access the Dell Command Configure application NOTE For more information about BIOS settings on the Edge G...

Page 20: ...egrated Circuit Card Identifier ICCID d Enter your APN number and any other credentials that your service provider requires Ubuntu operating system a Open the Terminal window b Enter sudo su to access super user mode c Configure the Mobile Broadband connection profile Command line network manager nmcli con add type type ifname ifname con name connection name apn apn Example Verizon network manager...

Page 21: ...network manager nmcli con down 3G_GSMDEMO Mounting your Edge Gateway NOTE Mounting can be completed before or after configuring your Edge Gateway NOTE Mounting options are sold separately Mounting instructions are available in the documentation shipped with the mounting device NOTE In some environments where the Edge Gateway is installed a more robust mounting method is required For example in mar...

Page 22: ... screws that are required for securing the mounting brackets to the Edge Gateway 1 Secure the standard mount bracket to the back of the Edge Gateway using the four M4x4 5 screws NOTE Torque the screws at 8 0 5 kilograms centimeter 17 64 1 1 pounds inch 22 ...

Page 23: ...2 Place the Edge Gateway against the wall and align the holes in the standard mount bracket with the holes on the wall Screw holes on the bracket have a diameter of 3 mm 0 12 in 23 ...

Page 24: ...3 Place the standard mount bracket on the wall and using the holes above the screw holes on the bracket mark the positions to drill the four holes 24 ...

Page 25: ...4 Drill four holes in the wall as marked 5 Insert and tighten four screws not supplied to the wall NOTE Purchase screws that fit the diameter of the screw holes 25 ...

Page 26: ...6 Align the screw holes on the standard mount bracket with the screws and place the Edge Gateway onto the wall 26 ...

Page 27: ...7 Tighten the screws to secure the assembly to the wall 27 ...

Page 28: ...s a combination of the standard mount bracket and the DIN rail bracket It enables you to easily mount and demount the Edge Gateway NOTE The mounting brackets are shipped with only those screws required for securing the mounting brackets to the Edge Gateway Mounting dimensions 28 ...

Page 29: ...Mounting instructions 1 Place the standard mount bracket on the wall and using the holes above the screw holes on the bracket mark the positions to drill the four holes 29 ...

Page 30: ...2 Drill four holes in the wall as marked 3 Insert and tighten four screws not supplied to the wall NOTE Purchase screws that fit the diameter of the screw holes 30 ...

Page 31: ...4 Align the screw holes on the standard mount bracket with the screws on the wall letting the bracket hang on the screws 31 ...

Page 32: ...5 Tighten the screws to secure the assembly to the wall 32 ...

Page 33: ...6 Align the screw holes on the DIN rail bracket with the screw holes at the back of the Edge Gateway 7 Place the two M4x7 screws on the DIN rail bracket and secure it to the Edge Gateway 33 ...

Page 34: ...8 Place the Edge Gateway on the standard mount at an angle and then pull the Edge Gateway down to compress the springs at the top of the DIN rail bracket 34 ...

Page 35: ...9 Push the Edge Gateway towards the DIN rail to secure it on the standard mount bracket 35 ...

Page 36: ...ace the cable control bar on the mounting bracket and secure it to the notch CAUTION Use the top cable control bar only with coaxial cable connections Do not use with antennas 3 Align the screw holes on the cable control bar with the screw holes on the mounting bracket 4 Tighten the six M3 x 3 5 mm screws that secure the cable control bar to the mounting bracket NOTE Torque the screws at 5 0 5 kil...

Page 37: ...5 Connect the cables to the Edge Gateway 6 Loop the cable lock not supplied to secure each cable to the cable control bar 37 ...

Page 38: ...rail bracket includes the screws that are required for securing the bracket to the Edge Gateway 1 Align the screw holes on the DIN rail bracket with the screw holes at back of the Edge Gateway 2 Place the two M4x7 screws on the DIN rail bracket and secure it to the Edge Gateway 38 ...

Page 39: ... Secure the DIN rail mounting bracket to the Edge Gateway using the two M4x7 screws provided NOTE Torque the screws at 8 0 5 kilograms centimeter 17 64 1 1 pounds inch on the DIN rail mounting bracket 39 ...

Page 40: ... Edge Gateway down to compress the springs at the top of the DIN rail mounting bracket 5 Push the Edge Gateway towards the DIN rail to secure the lower clip of the bracket onto the DIN rail NOTE For more information about demounting the DIN rail see Demounting DIN rail 40 ...

Page 41: ...n which the Edge Gateway is installed does not exceed the operating temperature of the Edge Gateway For more information about the operating temperature of the Edge Gateway see the Edge Gateway Specifications 1 Align the screw holes on the perpendicular mount bracket with the screw holes on the Edge Gateway 2 Tighten the four M4x7 screws to secure the Edge Gateway to the perpendicular mount bracke...

Page 42: ...n the screw holes on the DIN rail mount bracket with the screw holes on the perpendicular mount bracket and tighten the two screws NOTE Torque the screws at 8 0 5 kilograms centimeter 17 64 1 1 pounds inch 42 ...

Page 43: ...way on the DIN rail at an angle and push the Edge Gateway down to compress the springs on the DIN rail mount brackets 5 Push the Edge Gateway towards the DIN rail to secure the lower clip of the bracket onto the DIN rail 43 ...

Page 44: ...ing the Edge Gateway using a VESA mount The Edge Gateway can be mounted on a standard VESA mount 75 mm x 75 mm NOTE The VESA mount option is sold separately For VESA mounting instructions see the documentation that is shipped with the VESA mount 44 ...

Page 45: ...45 ...

Page 46: ... Edge Gateway is installed inside the enclosure 1 Power off your Edge Gateway 2 Connect the ZigBee dongle to any external USB port on your Edge Gateway 3 Power on your Edge Gateway and complete the setup NOTE For more information about the ZigBee development see www silabs com 46 ...

Page 47: ...on the Edge Gateway is set to these values at the factory IP address 192 168 2 1 Subnet mask 255 255 255 0 DHCP server Not applicable You can connect your Edge Gateway to a Windows computer that is on the same subnet using a crossover cable 1 On the Windows computer search for View network connections in the control panel 2 In the list of network devices displayed right click the Ethernet adaptor ...

Page 48: ...he BIOS see Accessing and updating the BIOS Watchdog Timer The Watchdog Timer for Windows 10 IoT Enterprise LTSB 2016 is controlled through the BIOS setting Enter the BIOS during boot by pressing F2 The Watchdog Timer is enabled and disabled under the BIOS setting Watchdog Timer NOTE For more information about BIOS settings on the Edge Gateway see Default BIOS settings Cloud LED NOTE To utilize th...

Page 49: ...he entry to connect and disconnect from the WWAN adapter Ubuntu Core 16 Overview Ubuntu Core 16 is a Linux OS distribution that is an entirely new mechanism for managing IOT systems and its applications For more information about Ubuntu Core 16 OS see www ubuntu com cloud snappy www ubuntu com internet of things Prerequisites for setting up Ubuntu Core 16 Infrastructure An active connection to the...

Page 50: ...net It is recommended to have the latest OS components and applications installed To update Ubuntu Core 16 run admin localhost sudo snap refresh Viewing operating system and application versions Run the command admin localhost sudo uname a returns Linux ubuntu localdomain 4 4 30 xenial_generic 1 SMP Mon Nov 14 14 02 48 UTC 2016 x86_64 x86_64 x86_64 GNU Linux NOTE Check if a newer version of the so...

Page 51: ...nning the ifconfig command If the WLAN and Bluetooth are not configured they are not displayed in the network device list admin localhost ifconfig After running the ifconfig command u eth0 Link encap Ethernet HWaddr 74 e6 e2 e3 0f 12 inet addr 192 168 28 216 Bcast 192 168 28 255 Mask 255 255 255 0 inet6 addr fe80 76e6 e2ff fee3 f12 64 Scope Link UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX ...

Page 52: ...wifi ssid ssidname For example network manager nmcli con add con name testwifi ifname wlan0 type wifi ssid iotisvlab Enter the following at the command prompt to provide the system with the passkey that is used on the access point network manager nmcli con modify name wifi sec key mgmt keytype For example network manager nmcli con modify testwifi wifi sec key mgmt wpa psk Enter the following at th...

Page 53: ...ing mode values for WLAN and Bluetooth Operating mode value WiFi station BT BLE modes supported softAP Clients supported by softAP 1 X N A N A 1 N A X 32 13 X Dual BT classic and BTLE N A 14 Dual BT classic and BTLE X 4 5 X BT Classic N A 6 BT Classic X 32 Software enabled Access Point SoftAP The Software enabled Access Point SoftAP feature depends on the Wi Fi card and associated driver support t...

Page 54: ...provides the capability to detect and recover the system from malfunctions or unexpected crashes Running command admin localhost systemctl show grep i watchdog Returns RuntimeWatchdogUSec 10s ShutdownWatchdogUSec 10min NOTE The default value is 10 The actual value should be greater than 0 Restoring Ubuntu Core 16 When the operating system is restored to the factory image all data on the system is ...

Page 55: ...displayed on the screen to enter the boot menu 4 Select Factory Restore from the boot menu 5 When you receive the message Factory Restore will delete all user data are you sure Y N press Y Restore Ubuntu Core 16 from USB flash drive CAUTION These steps will delete all the data on your Edge Gateway Prerequisites Create the recovery USB flash drive For more information see Creating the recovery USB ...

Page 56: ...nd press Enter xzcat cdrom unique name date img xz sudo dd of dev sdb bs 32M sync NOTE The sdb may have to be replaced with the actual name of the drive on the system 4 Unmount and remove the USB flash drive 5 Connect the power keyboard monitor and Ethernet cable to your Edge Gateway 6 Insert the USB flash drive into your Edge Gateway 7 Power on and boot up the Edge Gateway from the USB flash driv...

Page 57: ...Tool 4 Click Yes in the User Account Control prompt 5 Connect the USB flash drive to the computer 6 Click Browse and navigate to the location where the Dell ISO recovery image file is saved 7 Select the Dell ISO recovery image file and click Open 8 Click Start to begin creating the bootable USB recovery media 9 Click Yes to continue 10 Click OK to complete 57 ...

Page 58: ...ettings Edge Device Manager EDM enables you to perform remote management and system configuration By using the EDM cloud console you can view and configure the BIOS settings For more information about the EDM see www dell com support home us en 19 product support product wyse cloud client manager research Entering BIOS setup during POST NOTE These steps are applicable only to the Edge Gateway 3003...

Page 59: ... Flash the BIOS 7 In the next screen select the BIOS file on the USB flash drive 8 Start the flash process Updating the BIOS on a Windows system Follow these steps to update the BIOS 1 After connecting to the Edge Gateway NOTE Connect and login to the Edge Gateway with one these options Direct system configuration only for Edge Gateway 3003 Static IP system configuration only for Edge Gateway 3002...

Page 60: ...on only for Edge Gateway 3003 Static IP configuration only for Edge Gateway 3002 and 3003 2 Check the current BIOS details sudo uefi fw tools fwupdmgr get devices 3 Check if the update is available from LVFS service sudo uefi fw tools fwupdmgr refresh 4 Download the BIOS from the www dell com support sudo uefi fw tools fwupdmgr get updates 5 Apply the update sudo uefi fw tools fwupdmgr update v al...

Page 61: ...able Processor ID Not applicable Current Clock Speed Not applicable Minimum Clock Speed Not applicable Maximum Clock Speed Not applicable Processor L2 Cache Not applicable Processor L3 Cache Not applicable HT Capable Not applicable 64 Bit Technology Not applicable Device Information eMMC Drive Not applicable LOM MAC Address Not applicable LOM2 MAC Address Not applicable Video Controller Not applic...

Page 62: ...e WWAN Enable Disable Enabled Enable WLAN Bluetooth Enable Disable Enabled Enable Dedicated GPS Radio Enable Disable Enabled Enable MEMs Sensor Enable Disable Enabled Watchdog Timer Support Watchdog Timer Support Enable Watchdog Timer Enable Disable Disabled Security BIOS level 1 Table 11 Security BIOS level 1 BIOS level 2 BIOS level 3 Item Default value Admin Password Admin Password Enter the old...

Page 63: ...R Deactivate Disable Activate Deactivate Chassis Intrusion Chassis Intrusion Disable Enable On Silent Disable CPU XD Support CPU XD Support Enable CPU XD Support Enable Disable Enabled Admin Setup Lockout Admin Setup Lockout Enable Admin Setup Lockout Enable Disable Disabled Secure boot BIOS level 1 Table 12 Secure boot BIOS level 1 BIOS level 2 BIOS level 3 Item Default value Secure Boot Enable S...

Page 64: ...rd Error Detection Enable Disable Enabled Fastboot Fastboot Minimal Thorough Auto Thorough Extend BIOS POST Time Extend BIOS POST Time 0 seconds 5 seconds 10 seconds 0 seconds Full Screen Logo Full Screen Logo Enable Full Screen Logo Enable Disable Disabled Warnings and Errors Warnings and Errors Prompt on Warnings and Errors Continue on Warnings Continue on Warnings and Errors Prompt on Warnings ...

Page 65: ...Enable Disable Enabled Data Wipe Data Wipe Wipe on Next Boot Enable Disable Disabled BIOS Recovery BIOS Recovery BIOS Recovery from Hard Drive Enable Disable Enabled System logs BIOS level 1 Table 18 System logs BIOS level 1 BIOS level 2 BIOS level 3 Item Default value BIOS Events BIOS Events List of BIOS events with Clear Log button to clear the log Not applicable 65 ...

Page 66: ...Edge Gateway Specifications Dell Edge Gateway Service Manual Dell Command Configure User s Guide Dell Command Configure Reference Guide Dell Command Monitor User s Guide Dell Command PowerShell Provider User s Guide For more information on using Dell Data Protection Encryption see the documentation for the software at www dell com support manuals 66 ...

Page 67: ...Antenna position Bent Antenna position Straight Frequency MHz 3G dBi 4G dBi 3G dBi 4G dBi 704 806 Not applicable 2 Not applicable 1 7 824 894 1 1 4 2 1 2 1 880 960 0 5 1 4 1 4 1 5 1710 1880 3 2 4 2 1 9 3 1850 1990 3 9 4 3 3 2 3 4 1920 2170 4 4 4 3 2 3 4 Table 20 Mobile broadband auxiliary antenna maximum gain dBi Antenna position Bent Antenna position Straight Frequency MHz 4G dBi 4G dBi 704 806 0...

Page 68: ...on the Edge Gateway is set to these values at the factory IP address 192 168 2 1 Subnet mask 255 255 255 0 DHCP server Not applicable You can connect your Edge Gateway to a Windows computer that is on the same subnet using a crossover cable 1 On the Windows computer search for View network connections in the control panel 2 In the list of network devices displayed right click the Ethernet adaptor ...

Page 69: ...209 admin 10 101 46 209 s password Boot up and log in Static IP system configuration This allows you to connect your Edge Gateway through a host computer which must be on the same subnet NOTE The static IP address of Ethernet port two on the Edge Gateway is set to these values at the factory IP address 192 168 2 1 Subnet mask 255 255 255 0 DHCP server Not applicable 1 On the host computer configur...

Page 70: ...o BIOS Version Not applicable Wi Fi Device Not applicable Celluar Device Not applicable Bluetooth Device Not applicable Boot Sequence Boot Sequence Boot Sequence Depends on installed boot devices Depends on installed boot devices Boot List option Legacy UEFI UEFI Advanced Boot Options Advanced Boot Options Enable Legacy Option ROMs Enable Disable Enabled Date Time Date Time Date MM DD YY Not appli...

Page 71: ...le System Password System Password Enter the old password Not Set Enter the new password Not applicable Confirm new password Not applicable Strong Password Strong Password Enable Strong Password Enable Disable Disabled Password Configuration Password Configuration Admin Password Min 4 Admin Password Max 32 System Password Min 4 System Password Max 32 Password Bypass Password Bypass Disabled Reboot...

Page 72: ...de Enable Disable Disabled Custom Mode Key Management PK KEK db dbx PK Performance BIOS level 1 Table 26 Performance BIOS level 1 BIOS level 2 BIOS level 3 Item Default value C States Control Inter SpeedStep Enable Intel SpeedStep Enable Disable Enabled C States Control C States Control C states Enable Disable Enabled Limit CPUID Value Limit CPUID Value Enable CPUID Limit Enable Disable Disabled P...

Page 73: ... level 1 BIOS level 2 BIOS level 3 Item Default value Virtualization Virtualization Enable Intel Virtualization Technology Enable Disable Enabled Maintenance BIOS level 1 Table 30 Maintenance BIOS level 1 BIOS level 2 BIOS level 3 Item Default value Service Tag Service Tag System Service Tag text entry capability when blank Not applicable Asset Tag Asset Tag System Asset Tag text entry capability ...

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