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Dell EMC PowerEdge T550

Installation and Service Manual

Regulatory Model: E76S
Regulatory Type: E76S001
September 2021
Rev. A00

Summary of Contents for E76S

Page 1: ...Dell EMC PowerEdge T550 Installation and Service Manual Regulatory Model E76S Regulatory Type E76S001 September 2021 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...nd firmware 31 Chapter 4 Minimum to POST and system management configuration validation 32 Minimum configuration to POST 32 Configuration validation 32 Error messages 33 Chapter 5 Installing and removing system components 34 Safety instructions 34 Before working inside your system 35 After working inside your system 35 Recommended tools 36 Optional front bezel 36 Removing the front bezel 36 Instal...

Page 4: ...ive from a 3 5 inch drive adapter 62 Installing a 2 5 inch drive into a 3 5 inch drive adapter 63 Drive backplane 64 Drive backplane 64 Removing the 3 5 inch drive backplane 65 Installing the 3 5 inch drive backplane 66 Removing the 2 5 inch drive backplane 67 Installing the 2 5 inch drive backplane 68 Drive bays 69 Removing the drive bay cage blank 69 Installing the drive bay cage blank 71 Removi...

Page 5: ... Expansion cards 123 Expansion card installation guidelines 123 Removing a expansion card 128 Installing an expansion card 129 GPU card holder 131 Removing the GPU card holder 131 Installing the GPU card holder 131 Optional GPU card 132 Removing the GPU card 132 Installing the GPU card 134 GPU riser 135 Removing the GPU riser 135 Installing the GPU riser 136 Processor and heat sink module 137 Remo...

Page 6: ... 169 Initializing the TPM 2 0 for users 169 Chapter 6 Jumpers and connectors 170 System board connectors 170 System board jumper settings 172 Disabling a forgotten password 172 Chapter 7 System diagnostics and indicator codes 174 Status LED indicators 174 System health and system ID indicator codes 175 iDRAC Quick Sync 2 indicator codes 175 iDRAC Direct LED indicator codes 176 LCD panel 176 Viewin...

Page 7: ...Chapter 9 Documentation resources 186 Contents 7 ...

Page 8: ...ment This document provides an overview about the system information about installing and replacing components diagnostic tools and guidelines to be followed while installing certain components 1 8 About this document ...

Page 9: ...www dell com support Browse all Products Data Center Infrastructure Storage Adapters Controllers Dell PowerEdge Express Flash NVMe PCIe SSD Documentation Manuals and Documents CAUTION Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warra...

Page 10: ...or Indicates the status of the system For more information about System health and system ID indicator codes see the www dell com poweredgemanuals 3 Information tag N A The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC then the Information tag also contains the iDRAC...

Page 11: ... pin and 3 0 compliant These ports enable you to connect USB devices to the system 7 BOSS S2 module optional N A This slot supports the BOSS S2 module 8 Drive N A Enables you to install SAS SATA drives that are supported on your system Figure 2 Front view of 16 x 2 5 inch drive system Table 2 Features available on the front of the system Item Ports panels and slots Icon Description 1 Power button ...

Page 12: ... default access to iDRAC then the Information tag also contains the iDRAC secure default password 4 Status LED indicators N A Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED bar For more information about Status LED indicators see the www dell com poweredgemanuals 5 USB 2 0 port The USB ports are 4 pin 2 0 compliant These por...

Page 13: ...nformation about System health and system ID indicator codes see the www dell com poweredgemanuals 3 Information tag N A The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC then the Information tag also contains the iDRAC secure default password 4 Status LED indicators...

Page 14: ... NVMe drives N A Enables you to install NVMe drives that are supported on your system 8 BOSS S2 module optional N A This slot supports the BOSS S2 module 9 Drive N A Enables you to install SAS SATA drives that are supported on your system Figure 4 Front view of 8 x 3 5 inch drive system Table 4 Features available on the front of the system Item Ports panels and slots Icon Description 1 Power butto...

Page 15: ... default access to iDRAC then the Information tag also contains the iDRAC secure default password 4 Status LED indicators N A Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED bar For more information about Status LED indicators see the www dell com poweredgemanuals 5 USB 2 0 port The USB ports are 4 pin 2 0 compliant These por...

Page 16: ...uick Sync feature is optional This feature allows management of the system by using mobile devices called as OpenManage Mobile OMM feature Using iDRAC Quick Sync 2 with OpenManage Mobile OMM aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system For more information see the iDRAC User s Guide available at h...

Page 17: ...redgemanuals 6 iDRAC Direct port Micro AB USB The iDRAC Direct port Micro AB USB enables you to access the iDRAC direct Micro AB USB features For more information see the https www dell com idracmanuals NOTE You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect to your laptop or tablet Cable length should not exceed 3 feet 0 91 meters Performance could be a...

Page 18: ...ion about System health and system ID indicator codes see the www dell com poweredgemanuals 3 Information tag N A The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC then the Information tag also contains the iDRAC secure default password 4 Status LED indicators N A En...

Page 19: ...s are 9 pin and 3 0 compliant These ports enable you to connect USB devices to the system 7 BOSS S2 module optional N A This slot supports the BOSS S2 module 8 Drive N A Enables you to install SAS SATA drives that are supported on your system NOTE For more information see the Dell EMC PowerEdge T550 Technical Specifications on the product documentation page Rear view of the system Figure 7 Rear vi...

Page 20: ...ystem ID button for more than five seconds to enter the BIOS progress mode 5 VGA port Enables you to connect a display device to the system 6 OCP NIC port optional N A This port supports OCP 3 0 The NIC ports are integrated on the OCP card which is connected to the system board 7 USB ports 2 These ports are USB Type A complaint 8 iDRAC dedicated port This RJ 45 port enables you to remotely access ...

Page 21: ...for 24 x 2 5 inch configuration 1 Tape backup unit 2 Cooling fan 3 Intrusion switch 4 Power interposer board 5 Cable retention clip 6 PSU 1 7 OCP air shroud 8 System board 9 Cooling fan cage 10 2 5 inch drive bay PowerEdge T550 system overview 21 ...

Page 22: ...he unique Express Service Code and Service Tag are used to identify the system of the system that If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password If you have opted for iDRAC Quick Sync 2 the Information tag also contains the OpenManage Mobile OMM label where administrators can configure monitor and troubleshoot the PowerE...

Page 23: ...r of the system that includes the Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on the left wall of the chassis System Information Label PowerEdge T550 system information label Figure 11 Express Service Tag Figure ...

Page 24: ...Figure 13 Memory information Figure 14 BOSS S2 module 24 PowerEdge T550 system overview ...

Page 25: ...Figure 15 Icon legend Figure 16 2 5 inch fPERC Figure 17 3 5 inch fPERC Figure 18 Drive bay PowerEdge T550 system overview 25 ...

Page 26: ...Figure 19 Fan board tray Figure 20 Fan cage Figure 21 Processor Figure 22 Heat sink removal Figure 23 Heat sink installation 26 PowerEdge T550 system overview ...

Page 27: ...Figure 24 GPU PowerEdge T550 system overview 27 ...

Page 28: ...rall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure The network settings option is set to DHCP by default NOTE For...

Page 29: ... Integrated Dell Remote Access Controller User s Guide at https www dell com idracmanuals or for system specific Integrated Dell Remote Access Controller User s Guide go to https www dell com poweredgemanuals Product Support page of your system Documentation NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see KB article https www dell com supp...

Page 30: ... your platform and for latest documentation version see KB article at https www dell com support article sln308699 Lifecycle Controller Dell Lifecycle Controller User s Guide at https www dell com idracmanuals or for system specific Dell Lifecycle Controller User s Guide go to https www dell com poweredgemanuals Product Support page of your system Documentation Dell recommends using Lifecycle Cont...

Page 31: ... go to https www dell com poweredgemanuals Product Support page of your system Documentation NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see https www dell com support article sln308699 Downloading drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prer...

Page 32: ...AC One or more sensors are assigned to each of the configuration elements During POST any configuration validation error is logged in the System Event Log SEL LifeCycle LC log The reported events are categorized in the configuration validation error table Table 12 Configuration validation error Error Description Possible cause and recommendations Example Config Error A configuration element within...

Page 33: ...the message is observed in the System Configuration Check operation Recommended Response Action Do the following and retry the operation 1 Disconnect the input power 2 Check for proper cable connection and component placement If the issue persists contact the service provider Category System Health HWC Hardware Config Severity Critical Trap EventID 2329 Table 14 Error message HWC8011 Error code HW...

Page 34: ...unit Front IO module System memory Optional BOSS S2 module Optional internal USB card Internal USB memory key Optional IDSDM module MicroSD card Expansion cards GPU card holder Optional GPU card GPU riser Processor and heat sink module Optional OCP card Optional serial COM port System battery Intrusion switch module Power supply unit Power interposer board System board Trusted Platform Module Safe...

Page 35: ...updating to the latest firmware and changing the configuration see the Lifecycle Controller User s Guide at https www dell com idracmanuals NOTE While replacing faulty storage controller FC or NIC card with the same type of card after you power on the system the new card automatically updates to the same firmware and configuration of the faulty one For updating to the latest firmware and changing ...

Page 36: ...he ground ESD mat Needle nose pliers Optional front bezel NOTE LCD panel is optional on the front bezel If the front bezel has an LCD panel see LCD panel section Removing the front bezel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Keep the bezel key handy NOTE The bezel key is part of the LCD bezel package Steps 1 Unlock the bezel 2 Pull the top end of the bezel aw...

Page 37: ...he safety guidelines listed in Safety instructions 2 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package Steps 1 Insert the bezel tabs into the slots on the system 2 Push the bezel toward the system until the bezel locks into place 3 Lock the bezel Installing and removing system components 37 ...

Page 38: ...hen you are replacing the system feet with the wheel assembly 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface 3 Rotate the system feet inward Steps 1 Using the Phillips 2 screwdriver remove the screw that secures the foot to the base of the system 2 Repeat the preceding step to remove the remaining system feet 38 Installing and r...

Page 39: ...r and cause injury to the user or damage to the system 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface Steps 1 Align the three tabs on the system foot with the three slots on the base of the system 2 Using the Phillips 2 screwdriver secure the screw that secures the foot to the base of the system 3 Repeat step 2 to install the re...

Page 40: ...nside your system Optional caster wheels Removing caster wheels Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the system feet 3 Place the system on a flat stable surface Steps Using the Phillips 2 screwdriver loosen the captive screw and remove the caster wheel from the base of the system 40 Installing and removing system components ...

Page 41: ...e surface 3 If installed remove the system feet CAUTION Install the caster wheels on a stand alone tower system to provide stability to the system An unstable system might tip over and cause injury or damage to the system NOTE This T series server only uses Dell EMC caster wheels Steps Align the caster wheel to the base of system and tighten the captive screw to secure the caster wheel into place ...

Page 42: ...ower off the system and any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals 4 If installed remove the front bezel Steps 1 Use a 1 4 inch flat head or a Phillips 2 screwdriver to turn the cover release latch lock counterclockwise to the unlock position 2 Lift the release latch until the system cover slides back 3 Lift the cover from the system 42 Installing a...

Page 43: ...rts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the system cover 2 Close the system cover release latch NOTE Ensure that the system cover closes without obstruction or unnecessary force Reseat any cables or components or realign the system cover if necessary 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the lock...

Page 44: ... cover Next steps 1 If removed install the front bezel 2 Reconnect the peripherals and connect the system to the electrical outlet 3 Power on the system including all attached peripherals 44 Installing and removing system components ...

Page 45: ...inside your system Steps Hold the edges of the air shroud and lift the air shroud out of the system Figure 33 Removing the air shroud Next steps Replace the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable route the cables inside the system along the cha...

Page 46: ...equisites NOTE Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is list...

Page 47: ...ectric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system Steps Align and slide the cooling fan in the slot in the cooling...

Page 48: ...e Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 Lift the blue release levers to disengage the cooling fan cage from the system 2 Hold the blue release levers and lift the cooling fan cage from the system 48 Installing and removing system components ...

Page 49: ...he cable retention bracket before installing the cooling fan cage Incorrectly installed cables may get damaged Steps 1 Holding the blue release levers align the guide rails on the cooling fan cage with the standoffs on the system 2 Lower the cooling fan cage into the system until the cooling fan connectors engage with the connectors on the system board 3 Press the blue release levers to lock the c...

Page 50: ...t steps 1 Install the air shroud 2 Follow the procedure listed in After working inside your system Fan board tray Fan board view Figure 39 Fan board connectors 1 FAN1 2 FAN2 3 FAN3 4 FAN4 5 FAN8 6 FAN7 50 Installing and removing system components ...

Page 51: ...captive screw and slide the fan board tray to the right of the system to disengage it from the chassis 2 Lift the fan board tray out of the system Figure 40 Removing the fan board tray Next steps Replace the fan board tray Installing the fan board tray Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your syst...

Page 52: ...Follow the procedure listed in After working inside your system Front PERC module Removing the front PERC module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Disconnect all the cables connected to the front PERC module Steps 1 Using a Phillips 2 screwdriver loosen the captive screws on the fr...

Page 53: ... module for 2 5 inch drive backplane Next steps Replace the front PERC module Installing the front PERC module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system Installing and removing system components 53 ...

Page 54: ... the module is connected to the drive backplane 3 Using a Phillips 2 screwdriver tighten the captive screws on the front PERC module NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 44 Installing the front PERC module for 3 5 inch drive backplane Figure 45 Installing the front PERC module for 2 5 inch drive backplane 54 Installing an...

Page 55: ...all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Press the release button and slide the drive blank out of the drive slot Figure 46 Removing a drive blank Next steps Install a drive or drive blank Installing a drive blank The procedure for installing 2 5 inch and 3 5 inch drive blanks is identical Prerequisites 1 Follow the saf...

Page 56: ... ready for removal For more information see the documentation for the storage controller CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Mixing drives from previous generations of PowerEdge servers is not sup...

Page 57: ...e next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to...

Page 58: ...UTION Mixing drives from previous generations of PowerEdge servers is not supported Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier NOTE If the drive carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to remove the drive 2 Lift the drive out of the drive carrier 58 Installing and removing system component...

Page 59: ...he screws are torqued to 4 in lbs Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When aligned correctly the back of the drive is flush with the back of the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with screw...

Page 60: ...installed remove the front bezel 3 Remove the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the rails on the drive carrier NOTE If the drive carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to remove the drive 2 Lift the 3 5 inch drive adapter out of the 3 5 inch drive carrier 60 Installing and removing system components ...

Page 61: ...ch drive adapter Steps 1 Insert the 3 5 inch drive adapter into the 3 5 inch drive carrier with the connector end of the drive toward the back of the 3 5 inch drive carrier 2 Align the screw holes on the 3 5 inch drive adapter with the holes on the 3 5 inch drive carrier 3 Using a Phillips 1 screwdriver secure the 3 5 inch drive adapter to the 3 5 inch carrier NOTE If the drive carrier has Torx sc...

Page 62: ...tions 2 Remove the 3 5 inch drive adapter from the 3 5 inch drive carrier NOTE A 2 5 inch drive is installed in a 3 5 inch drive adapter which is then installed in the 3 5 inch drive carrier Steps 1 Using a Phillips 2 screwdriver remove the screws from the side of the 3 5 inch drive adapter NOTE If the drive carrier has Torx screw use Torx 6 screwdriver to remove the drive 2 Remove the 2 5 inch dr...

Page 63: ...rerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Remove the 3 5 inch drive adapter from the 3 5 inch hot swappable drive carrier Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver secure the 2 5 inch drive to the 3 5 inch drive adapter Installing and removing system components 63 ...

Page 64: ... 3 5 inch drive adapter into the 3 5 inch hot swappable drive carrier Drive backplane Drive backplane The PowerEdge T550 supports a 3 5 inch SAS SATA and 2 5 inch SAS SATA NVMe drive backplane Figure 56 3 5 inch drive backplane 1 BP_PWR_1 2 BP_SIG 64 Installing and removing system components ...

Page 65: ...e location NOTE The procedure to remove the backplane is similar for all backplane configurations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the cooling fan cage 4 Remove the drives 5 Remove the front PERC module 6 Disconnect the drive backplane cables from the connector on the backplane Steps 1 P...

Page 66: ...TE To avoid damaging the backplane ensure to move the control panel cables from the cable routing clips before removing the backplane NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guides on the system with the slots on the backplane 2 Insert the backplane into the guides and lower the backplane until the blue release tabs cli...

Page 67: ...e and temporarily label them before you remove the drive so that you can reinstall them in the same location NOTE The procedure to remove the backplane is similar for all backplane configurations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the cooling fan cage 4 Remove the drives 5 Remove the front...

Page 68: ... in Before working inside your system 3 Remove the cooling fan cage 4 Remove the drives 5 Remove the front PERC module NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guides on the system with the slots on the backplane 2 Insert the backplane into the guides and lower the backplane until the blue release stand off clicks into p...

Page 69: ...module 5 Follow the procedure listed in After working inside your system Drive bays Removing the drive bay cage blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel Steps Using a flat head screwdriver remove the drive bay cage blank NOTE The procedure to remove the drive cage blanks are similar Installing and removing system com...

Page 70: ...Figure 62 Removing the drive bay cage blank Figure 63 Removing the drive bay cage blank Next steps Replace the drive bay cage blank or install drive bay cage 70 Installing and removing system components ...

Page 71: ...es listed in the Safety instructions Steps Align and push the blank into the drive bay cage slot until it clicks into place NOTE The procedure to install the drive cage blanks are similar Figure 64 Installing the drive bay cage blank Installing and removing system components 71 ...

Page 72: ... listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove all the drives 4 Remove the backplane from drive bay Steps 1 Using the Phillips 2 screwdriver remove the screws securing the drive bay to the system 2 Slide the drive bay out of the system NOTE The procedure to remove the drive bays is similar for all configurations 72 Installing and ...

Page 73: ...Figure 66 Removing a drive bay Figure 67 Removing a drive bay Installing and removing system components 73 ...

Page 74: ...procedure that is listed in Before working inside your system 3 Remove all the drives 4 Remove the backplane from drive bay Steps 1 Insert the drive bay into the drive bay slot in the system 2 Using the Phillips 2 screwdriver secure the drive bay to the system NOTE The procedure to install the drive bays is similar for all configurations 74 Installing and removing system components ...

Page 75: ...Figure 69 Installing a drive bay Figure 70 Installing a drive bay Installing and removing system components 75 ...

Page 76: ...o the drive bay 2 Install the drives 3 Follow the procedure listed in After working inside your system Cable routing NOTE The cable routing shown for the connectors PIB_SIG_1 PIB_SIG_2 and SYS_PWR_1 are same for all configurations 76 Installing and removing system components ...

Page 77: ..._DST_PA1 Signal connector on PERC SL3_CPU1_PB2 Signal connector on system board BP_PWR_1 Power connector on backplane SIG_PWR_1 Power connector on PIB SYS_PWR_1 Power connector on system board SYS_PWR_1 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB PIB_SIG_1 Power connector on system board PIB_SIG_1 Power connector on PIB PIB_SIG_2 Power connecto...

Page 78: ...on PERC SL3_CPU1_PB2 Signal connector on system board BP_PWR_1 Power connector on backplane SIG_PWR_1 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal connec...

Page 79: ...lane SIG_PWR_1 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal connector on system board RISER_DST_PB1 Signal connector on GPU riser 1 SL1_CPU2_PB1 Signal c...

Page 80: ...ST_SA1 Signal connector on backplane SL9_PCH_SA1 Signal connector on system board BP_PWR_1 Power connector on backplane SIG_PWR_1 Power connector on PIB SYS_PWR_1 Power connector on system board SYS_PWR_1 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB PIB_SIG_1 Power connector on system board PIB_SIG_1 Power connector on PIB PIB_SIG_2 Power connec...

Page 81: ... backplane SL9_PCH_SA1 Signal connector on system board BP_PWR_1 Power connector on backplane SIG_PWR_1 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal conn...

Page 82: ...kplane SIG_PWR_1 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal connector on system board RISER_DST_PB1 Signal connector on GPU riser 1 SL1_CPU2_PB1 Signal...

Page 83: ...board CTRL_SRC_SB1 Signal connector on PERC BP_DST_SA1 Signal connector on backplane BP_PWR_1 Power connector on backplane SIG_PWR_1 Power connector on PIB BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB SYS_PWR_1 Power connector on system board SYS_PWR_1 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB PIB_SIG_1 Power connect...

Page 84: ...nnector on PERC BP_DST_SA1 Signal connector on backplane BP_PWR_1 Power connector on backplane SIG_PWR_1 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system ...

Page 85: ...n PIB BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1...

Page 86: ...kplane BP_PWR_1 Power connector on backplane SIG_PWR_1 Power connector on PIB BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB BP_PWR_1 Power connector on backplane SIG_PWR_3 Power connector on PIB CTRL_DST_PA1 Signal connector on PERC SL4_CPU1_PA2 Signal connector on system board SYS_PWR_1 Power connector on system board SYS_PWR_1 Power connector on PIB SYS_PWR_2 Power conne...

Page 87: ...nnector on PIB BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB BP_PWR_1 Power connector on backplane SIG_PWR_3 Power connector on PIB CTRL_DST_PA1 Signal connector on PERC SL4_CPU1_PA2 Signal connector on system board SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser G...

Page 88: ...P_PWR_1 Power connector on backplane SIG_PWR_3 Power connector on PIB CTRL_DST_PA1 Signal connector on PERC SL4_CPU1_PA2 Signal connector on system board SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 S...

Page 89: ...ctor on backplane SIG_PWR_1 Power connector on PIB SYS_PWR_1 Power connector on system board SYS_PWR_1 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB PIB_SIG_1 Power connector on system board PIB_SIG_1 Power connector on PIB PIB_SIG_2 Power connector on system board PIB_SIG_2 Power connector on PIB Installing and removing system components 89 ...

Page 90: ..._DST_PA1 Signal connector on PERC SL3_CPU1_PB2 Signal connector on system board BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB SYS_PWR_1 Power connector on system board SYS_PWR_1 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB PIB_SIG_1 Power connector on system board PIB_SIG_1 Power connector on PIB PIB_SIG_2 Power connecto...

Page 91: ... on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal connector on system board RISER_DST_PB1 Signal c...

Page 92: ...G_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal connector on system board RISER_DST_PB1 Signal connector on GPU riser 1 SL1_CPU2_PB1 Signal connector on system board RISER_DST_PB1 S...

Page 93: ...tor on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal connector on system board RISER_DST_PB1 Signa...

Page 94: ...IG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU riser GPU_PWR_3 Power connector on PIB RISER_PWR_1 Power connector on GPU riser SL7_CPU1_PA4 Signal connector on system board RISER_DST_PA1 Signal connector on GPU riser 1 SL8_CPU1_PB4 Signal connector on system board RISER_DST_PB1 Signal connector on GPU riser 1 SL1_CPU2_PB1 Signal connector on system board RISER_DST_PB1 ...

Page 95: ...L1_CPU2_PB1 Signal connector on system board DST_PB1 Signal connector on backplane SL2_CPU2_PA1 Signal connector on system board DST_PA2 Signal connector on backplane SL4_CPU1_PB2 Signal connector on system board DST_PB2 Signal connector on backplane SL7_CPU1_PA4 Signal connector on system board BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB SYS_PWR_1 Power connector on sys...

Page 96: ...RC_PA1 Signal connector on PERC DST_PB1 Signal connector on backplane CTRL_SRC_PA1 Signal connector on PERC DST_PA2 Signal connector on backplane CTRL_SRC_PB1 Signal connector on PERC DST_PB2 Signal connector on backplane CTRL_SRC_PB1 Signal connector on PERC BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector o...

Page 97: ...al connector on PERC DST_PA2 Signal connector on backplane CTRL_SRC_PB1 Signal connector on PERC DST_PB2 Signal connector on backplane CTRL_SRC_PB1 Signal connector on PERC BP_PWR_1 Power connector on backplane SIG_PWR_2 Power connector on PIB SYS_PWR_2 Power connector on system board SYS_PWR_2 Power connector on PIB SIG_PWR_0 Power connector on system board RISER_PWR_1 Power connector on GPU rise...

Page 98: ... the optical drive blank out of the system Figure 93 Removing the optical drive blank Next steps Replace the optical drive blank or install the optical drive Installing the optical drive blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 If installed remove the front bezel Steps Hold the tabs...

Page 99: ...tructions 2 Follow the procedure that is listed in Before working inside your system 3 If installed remove the front bezel 4 Disconnect the power and data cables from the optical drive NOTE Ensure that you note the routing of the power and data cable on the side of the system as you remove them from the system board and drive Steps Press the release tab and slide the optical drive towards the fron...

Page 100: ...your system External optical drives can be connected through USB ports 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 If installed remove the front bezel Steps 1 Align the optical drive with the slot on the system 2 Slide the optical drive into the slot until the release tab clicks into place 100 Installing ...

Page 101: ...ing inside your system Optional tape backup unit This is a service technician replaceable part only Removing the tape backup unit blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 If installed remove the front bezel Steps Push the protrusion at the rear of the tape backup unit blank and slid...

Page 102: ...p unit blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 If installed remove the front bezel Steps Align and slide the tape backup unit blank into the slot on the system until it clicks into place 102 Installing and removing system components ...

Page 103: ... in Before working inside your system 3 Remove the air shroud 4 If installed remove the front bezel 5 Disconnect the power and data cables from the tape backup unit NOTE Ensure that you note the routing of the power and data cable on the side of the system as you remove them from the system board and drive Steps 1 Using a Phillips 2 screwdriver remove the screw securing the tape backup unit to the...

Page 104: ... safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 If installed remove the front bezel Steps 1 Align and slide the tape backup unit in the slot on the system 2 Using a Phillips 2 screwdriver secure the tape backup unit to the system 104 Installing and removing system components ...

Page 105: ...ice technician replaceable part only Removing the front IO module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 Remove the front bezel 5 Disconnect the power and data cables from the front IO module NOTE The procedure to remove the front IO module is similar for base an...

Page 106: ...psell configuration Next steps Replace the front IO module Installing the front IO module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 106 Installing and removing system components ...

Page 107: ...lign the front IO module with the slot on the system 2 Slide the front IO module into the slot until the release bracket clicks into place Figure 103 Installing the front IO module for base configuration Figure 104 Installing the front IO module for upsell configuration Next steps 1 Connect the power cable and the data cable to the front IO module Installing and removing system components 107 ...

Page 108: ...DR4 registered DIMMs RDIMMs System memory holds the instructions that are executed by the processor Your system contains 16 memory sockets organized into 8 channels per processor Memory channels are organized as follows Table 36 Memory channels Processor Channel A Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 A1 A5 A3 A7 A2 A6 A4 A8 Processor 2 B1 B5 B3 B7 B2 B6...

Page 109: ...te at the speed of the slowest installed memory module s Populate memory module sockets only if a processor is installed In Optimizer Mode the DRAM controllers operate independently in the 64 bit mode and provide optimized memory performance Memory modules of different capacities can be mixed provided other memory population rules are followed NOTE For example 8 GB and 16 GB memory modules can be ...

Page 110: ... module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module insert both ends of the memory module simultaneously NOTE The memory module socket has an alignment key that enables you to install the memory module in the socket i...

Page 111: ...e that the memory modules are firmly seated in their sockets 5 Run the system memory test in system diagnostics Optional BOSS S2 module Removing the BOSS S2 module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 If installed remove the front bezel 5 Disconnect the cables ...

Page 112: ... S2 module slot and push it into the bay until it clicks into place NOTE Blanks must be installed in empty slots to maintain FCC certification of the system The blanks also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 112 Installing and removing system components ...

Page 113: ... system 3 Remove the air shroud 4 If installed remove the front bezel 5 Disconnect the cables connected to the system board Steps 1 If installed remove the BOSS S2 module blank using a flat head screwdriver Figure 111 Removing the BOSS S2 module blank 2 Align the BOSS S2 module to the BOSS S2 slot on the chassis and push it into the slot 3 Using a Phillips 2 screwdriver secure the BOSS S2 module t...

Page 114: ...rom being pinched or crimped 2 If removed install the front bezel 3 Install the air shroud 4 Follow the procedure that is listed in After working inside your system Removing the BOSS S2 card carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 114 Installing and removing system components ...

Page 115: ...crewdriver remove the screws securing the M 2 SSD module to the BOSS S2 card carrier 3 Pull the M 2 SSD module to disconnect from the BOSS S2 card connector Figure 115 Removing the M 2 SSD module 4 If not installing the BOSS S2 card carrier align and push the BOSS S2 card carrier blank into the BOSS S2 module to fill the empty BOSS S2 card carrier slot Installing and removing system components 115...

Page 116: ...low the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 If installed remove the front bezel Steps 1 Press the release clip and pull the BOSS S2 card carrier blank out of the system Figure 117 Removing the BOSS S2 card carrier blank 116 Installing and removing system components ...

Page 117: ...d push the BOSS S2 card carrier into the slot in the BOSS S2 module 6 Close the release latch to secure the BOSS S2 card carrier Figure 119 Installing the BOSS S2 card carrier Next steps 1 Install the air shroud 2 If removed install the front bezel 3 Follow the procedure that is listed in After working inside your system Optional internal USB card NOTE To locate the internal USB port on the system...

Page 118: ...eps Replace the internal USB module Installing the internal USB module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 Locate the internal USB connector on the system board NOTE For information on the exact location of internal USB on system board see System board j...

Page 119: ...length x 7 9 mm height 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system Steps Remove the USB memory key from the internal USB port Figure 122 Removing the internal USB memory key Next steps Replace the internal USB memory key Installing the internal USB memory key Prerequisites 1 Follow the safety guidelines lis...

Page 120: ...tem 3 Remove the air shroud 4 If you are replacing the IDSDM module remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding the blue pull tab lift the IDSDM module out of the system Figure 124 Removing the IDSDM module Next steps Replace the IDSDM module Installing the IDSDM mod...

Page 121: ...e air shroud 3 Follow the procedure listed in After working inside your system MicroSD card Removing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the IDSDM module Steps 1 Locate the MicroSD card slot on the IDSDM module and press the card to partially release it from t...

Page 122: ...enabled in System Setup NOTE Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card slot on the IDSDM module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM see the System board jumpers and connectors section NOTE The slot is keyed to ...

Page 123: ...ers Troubleshooting Guide at www dell com poweredgemanuals Expansion card installation guidelines Table 38 Supported riser configurations Configuration Type Riser configu ration Processors x16 Processor 1 Slot 1 FHFL x16 Process or 2 Slot 2 FHFL x16 Proces sor 2 Slot 3 FHFL x16 Processor 2 Slot 4 FHHL X4 PCH Slot 5 FHHL x16 Processor 1 Slot 6 FHHL C0 N A 2 0 0 1 1 1 1 C0 1 N A 1 0 0 0 0 1 1 C1 1 x...

Page 124: ...ellanox Internal 1 OCP 1 Gb Broadcom Intel Mellanox Internal 1 BOSS S2 Inventec Internal 1 PCIe SSD Gen3 Intel 4 6 3 5 4 PCIe SSD Gen4 Samsung 4 6 3 3 GPU Nvidia T4 4 6 3 3 Serial port module Inventec 5 1 Foxconn external adapter H840 4 6 3 3 Foxconn external adapter HBA355e 4 6 3 3 aPERC HBA11 HBA355i 6 1 Table 40 Configuration type C0 1 Card Type Slot priority Maximum number of cards FPERC 10 15...

Page 125: ...ial port module Inventec 5 1 Foxconn external adapter H840 4 6 3 3 Foxconn external adapter HBA355e 4 6 3 3 aPERC HBA11 HBA355i 6 1 Table 41 Configuration type C1 Card Type Slot priority Maximum number of cards FPERC 10 15 H345 Internal 2 PERC HBA 10 15G H745 Internal 2 FPERC 11 H755N Internal 1 FPERC 11 H755 Internal 2 FPERC HBA11 HBA355i Internal 2 FPERC 11 H355 Internal 2 NIC 25 Gb Broadcom Int...

Page 126: ... external adapter HBA355e 6 1 Table 42 Configuration type C1 1 Card Type Slot priority Maximum number of cards FPERC 10 15 H345 Internal 2 PERC HBA 10 15G H745 Internal 2 FPERC 11 H755N Internal 1 FPERC 11 H755 Internal 2 FPERC HBA11 HBA355i Internal 2 FPERC 11 H355 Internal 2 NIC 25 Gb Broadcom Intel Mellanox 1 6 2 HBA FC16 Qlogic Avago 1 6 2 NIC 10 Gb Broadcom Intel 1 6 2 NIC 1 Gb Broadcom Intel...

Page 127: ...rnal 2 FPERC 11 H755N Internal 1 FPERC 11 H755 Internal 2 FPERC HBA11 HBA355i Internal 2 FPERC 11 H355 Internal 2 NIC 25 Gb Broadcom Intel Mellanox 1 2 4 6 3 5 HBA FC16 Qlogic Avago 1 2 4 6 3 5 NIC 10 Gb Broadcom Intel 1 2 4 6 3 5 NIC 1 Gb Broadcom Intel 1 2 4 6 3 5 6 OCP 25 Gb Broadcom Intel Mellanox Internal 1 OCP 10 Gb Broadcom Intel Mellanox Internal 1 OCP 1 Gb Broadcom Intel Mellanox Internal...

Page 128: ...tch and push down the latch to open it 3 Hold the expansion card by the edge and pull the card up to remove it from the expansion card connector and the system Figure 128 Removing an expansion card 4 Install the filler brackets by performing the following steps a Align the slot on the filler bracket with the tab on the expansion card slot b Press the expansion card latch till the filler bracket lo...

Page 129: ...ion For instructions see the documentation accompanying the card 2 Open the expansion card latch adjacent to the slot you want to install the expansion card 3 Remove the existing expansion card or filler bracket from the expansion card holder NOTE Store this bracket for future use Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The bracke...

Page 130: ...he expansion card connector until the card is fully seated 6 Close the expansion card latch by pushing the latch up until the latch snaps into place Figure 131 Installing an expansion card 7 Connect the cables to the expansion card Next steps 1 Install the air shroud 2 Follow the procedure listed in After working inside your system 130 Installing and removing system components ...

Page 131: ...m the system Figure 132 Removing GPU card holder Next steps Replace the GPU card holder Installing the GPU card holder Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 Align and lower the GPU card holder to the guide pin on the system 2 Tighten the captive screws unt...

Page 132: ...ty instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud NOTE The GPU card images below are representative and may not match the actual GPU card to remove Steps 1 Remove the screws securing the GPU card 2 Hold the GPU card by the edges and pull the card until the card edge connector disengages from the connector on the expansion card slot 1...

Page 133: ...iller bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The filler bracket is necessary to maintain proper thermal conditions Figure 135 Installing a filler bracket Next steps Replace the GPU card Installing and removin...

Page 134: ... the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 2 Remove the screws securing the filler brackets and remove the filler brackets from the system Figure 136 Remov...

Page 135: ...er Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 Disconnect the cables from the GPU riser connected to the system board 2 Loosen the captive screws and pull the GPU riser from the system Installing and removing system components 135 ...

Page 136: ...elines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 Align the GPU riser to the guide pins and lower the GPU riser in the system 2 Tighten the captive screws until the GPU riser is firmly seated 136 Installing and removing system components ...

Page 137: ...me time after the system has been powered down Allow the heat sink and processor to cool down before handling them Steps 1 Ensure all four anti tilt wires are in the locked position outward position and then using a Torx T30 tool loosen the captive nuts on the processor heat sink module PHM in the order that is mentioned below a Loosen the first nut three turns b Loosen the nut diagonally opposite...

Page 138: ...Figure 140 Removing the processor heat sink module 3 Lift the PHM from the system and set the PHM aside with the processor side facing up 138 Installing and removing system components ...

Page 139: ... Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 Remove the processor heat sink module CAUTION You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix this simply go to setup option to confi...

Page 140: ...reak lever NOTE Ensure to return the TIM break lever back to original position 4 Using your thumb and index finger first hold the retaining clip release tab at the pin 1 connector pull out the tip of the retaining clip release tab and then lift the retaining clip partially from the heat sink 5 Repeat the procedure at the remaining three corners of the retaining clip 6 After all the corners are rel...

Page 141: ...the processor tray NOTE Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor 2 Place the retaining clip on top of the processor in the processor tray aligning pin 1 indicator on the processor NOTE Ensure the pin 1 indicator on the retaining clip is aligned with the pin 1 indicator on the processor before placing the retaining clip on the processor N...

Page 142: ...r is securely latched to the retaining clip Figure 145 Press the retaining clip on the four sides 4 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 5 Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral design on the bottom of the heat sink 142 Installing and removing system compone...

Page 143: ...g the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Figure 146 Applying thermal grease 6 For new heat sink remove the Thermal Interface Material TIM protective film from the base of heat sink Installing and removing system components 143 ...

Page 144: ...the four corners CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins NOTE Ensure latching features on retaining clip and heat sink are aligned during assembly Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the retaining clip before placing the heat sink onto the retaining clip 144 Installing and removing system compon...

Page 145: ...k from a processor unless you intend to replace the processor or system board The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 If installed remove the processor dust cover Steps 1 Set the anti tilt wires to the unlocked po...

Page 146: ... system board to prevent damaging the components Figure 149 Installing the processor heat sink 3 Set the anti tilt wires to the locked position outward position and then using the Torx T30 tool tighten the nuts 12 in lbf on the PHM a Tighten the first nut three turns b Tighten the nut diagonally opposite to the nut you tighten first c Repeat the procedure for the remaining two nuts d Return to the...

Page 147: ... system Optional OCP card Removing the OCP card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 Slide the OCP air shroud toward the front of the system and lift the OCP air shroud out of the system Installing and removing system components 147 ...

Page 148: ...to disengage the OCP card 3 Push the OCP card towards the rear end of the system to disconnect from the connector on the system board 4 Slide the OCP card out of the slot on the system Figure 152 Removing the OCP card 148 Installing and removing system components ...

Page 149: ...instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud CAUTION Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty Steps 1 If installed remove the filler bracket Installing an...

Page 150: ...tem 4 Push until the OCP card is connected to the connector on the system board 5 Close the blue latch to lock the OCP card to the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 155 Installing the OCP card 150 Installing and removing system components ...

Page 151: ...rial COM port This is a service technician replaceable part only Removing the serial COM port Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 Disconnect the cable connected to the serial COM port Steps 1 Open the blue latch and slide the serial COM port out of the system ...

Page 152: ...s listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 Open the blue latch and remove the filler bracket from the system 2 Slide the serial COM port and close the blue latch until it snaps into place Figure 158 Installing the serial COM port Next steps 1 Connect the cable to serial COM port 152 Installing and remov...

Page 153: ...came with your system for more information 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud Steps 1 To remove the battery a Use a plastic scribe to pry out the system battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removin...

Page 154: ...rrect see Getting help section Intrusion switch module This is a service technician replaceable part only Removing the intrusion switch module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud NOTE Ensure that you note the routing of the cables as you remove them from the sys...

Page 155: ...at you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the intrusion switch module with the slot on the system 2 Slide the intrusion switch module into the slot in the system until firmly seated 3 Using a Phillips 2 screwdriver secure the intrusion switch to the sys...

Page 156: ... state The active PSU supports 100 percent of the system load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than having one PSU in the sleep state the active PSU can also activate the sleep...

Page 157: ... second PSU Figure 163 Removing a 60 mm power supply unit blank Figure 164 Removing a 86 mm power supply unit blank Next steps Replace the PSU blank or install the PSU Installing a power supply unit blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions NOTE Install the power supply unit PSU blank only in the second PSU bay 2 If required remove the PSU Steps Align the...

Page 158: ... Follow the safety guidelines listed in the Safety instructions Steps Press release latch and remove the power supply unit adapter Figure 167 Removing a power supply unit adapter Next steps Replace the PSU adapter or install an 86 mm PSU Installing a power supply unit adapter Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If required remove the PSU 158 Installing ...

Page 159: ...r normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle Steps Press the orange release latch and slide the PSU out of the system...

Page 160: ...ystems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place Figure 171 Installing a 60 mm power supply unit 160 Installing and removing system components ...

Page 161: ...the strap NOTE When installing hot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU redundancy may not occur until discovery is complete Wait until the new PSU is discovered and enabled before you remove the other PSU The PSU status indicator turns green to signify that the PSU is functioning properly Installing and removing ...

Page 162: ... GPU_PWR_2 15 ODD_PWR Removing the power interposer board Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 Remove the PSU Steps 1 Disconnect all the power cables from the PIB 2 Using the Phillips 2 screwdriver remove the screws that secure the PIB to the system 3 Lift the ...

Page 163: ... Follow the procedure that is listed in Before working inside your system 3 Remove the air shroud 4 Remove the PSU Steps 1 Align the screw holes on the power interposer board PIB with the holes on the system 2 Using the Phillips 2 screwdriver secure the PIB to the system using the screws 3 Connect all the disconnected power cables to the PIB Installing and removing system components 163 ...

Page 164: ... you can access the encrypted data on your hard drives CAUTION Do not attempt to remove the TPM plug in module from the system board Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it cannot be reinstalled or installed on another system board 1 Follow the ...

Page 165: ... system board holder and plunger slide the system board towards the front of the system 3 Lift the system board out of the chassis Figure 176 Removing the system board Next steps Install the system board Installing the system board Prerequisites NOTE Before replacing the system board replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement ...

Page 166: ...1 Replace the following components a Trusted Platform Module TPM b Processors and heat sink modules c Memory modules d OCP card if removed e Internal USB module if removed f IDSDM module if removed g GPU card holder if removed h GPU card if removed i Expansion cards if removed j Cooling fan cage k Air shroud 2 Reconnect all cables to the system board NOTE Ensure that the cables inside the system a...

Page 167: ...ailable 1 Restore the Service Tag license and diagnostics information press Y 2 Go to the Lifecycle Controller based restore options press N 3 Restore data from a previously created Hardware Server Profile press F10 NOTE When the restore process is complete BIOS prompts to restore the system configuration data 4 To restore the system configuration data press Y 5 To use the default configuration se...

Page 168: ... TPM have been securely transferred Steps 1 Locate the TPM connector on the system board For more information see System board connectors 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and rotate it 90 counterclockwise to release it from...

Page 169: ...System BIOS System Security Settings 3 From the TPM Security option select On with Preboot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system Initializing the TPM 2 0 for users Steps 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security op...

Page 170: ... Jumpers on the system board help to disable the system and reset the passwords To install components and cables correctly you must be able to identify the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 179 System board jumpers and connectors 6 170 Jumpers and connectors ...

Page 171: ...or 7 Processor 1 17 IDSDM Internal USB connector IDSDM Internal USB connector 18 REAR_SERIAL Serial Port Connector 19 x4 PCH x4 PCIe slot 2 PCH 20 SL8_CPU1_PB4 PCIe cable connector 8 Processor 1 21 FRONT_USB Front USB 22 SL10_PCH_PA5 BOSS signal connector PCH 23 FRONT_VIDEO Front VGA 24 x16 CPU1 x16 PCIe slot 1 Processor 1 25 SL9_PCH_SA1 SATA Connector S9 PCH 26 ODD Optical disk drive connector 27...

Page 172: ...e password jumper enables or disables password features and clears any password s currently in use Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorize...

Page 173: ...mper on the system board from pins 4 and 6 to pins 2 and 4 9 Replace the system cover 10 Reconnect the peripherals and connect the system to the electrical outlet and then power on the system 11 Assign a new system and or setup password Jumpers and connectors 173 ...

Page 174: ...test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber if the system experiences a thermal error for example the ambient temperature is out of range or there is a fan failure Ensure that none of the following conditions ex...

Page 175: ...gure 181 System health and system ID indicator Table 47 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indicates that the system is powered on is healthy and system ID mode is not active Press the system health and system ID button to switch to system ID mode Blinking blue Indicates that the system ID mode is active Press the system heal...

Page 176: ...t the system If the problem persists see the Getting help section Blinking amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly Restart the system If the problem persists see the Getting help section iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem You can c...

Page 177: ...ght Moves the cursor forward in one step increments During message scrolling Press and hold the right button to increase scrolling speed Release the button to stop NOTE The display stops scrolling when the button is released After 45 seconds of inactivity the display starts scrolling 4 LCD display Displays the system information status and error messages or iDRAC IP address Viewing Home screen The...

Page 178: ...tion Table 52 View menu Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Di...

Page 179: ...PSUs have an illuminated translucent handle that serves as an indicator The indicator shows if power is present or if a power fault has occurred Figure 184 AC PSU status indicator 1 AC PSU handle 2 Socket 3 Release latch Table 54 AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational Blinking amber ...

Page 180: ...d the PSU is operational Blinking amber Indicates an issue with the PSU Not powered on Indicates that the power is not connected to the PSU Blinking green When hot plugging a PSU it blinks green five times at a rate of 4 Hz and powers off This indicates a PSU mismatch due to efficiency feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same...

Page 181: ...er on NOTE Drive status indicator behavior is managed by Storage Spaces Direct Not all drive status indicators may be used Table 56 Drive indicator codes Drive status indicator code Condition Blinks green twice per second Indicates that the drive is being identified or preparing for removal Off Indicates that the drive is ready for removal NOTE The drive status indicator remains off until all driv...

Page 182: ...ut the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1 When the system is booting press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed ...

Page 183: ...lts of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics and indicator codes 183 ...

Page 184: ... com support home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Search The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product ...

Page 185: ...ical support for your Dell EMC server storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist a...

Page 186: ...stem remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing implemented in iDRAC see the Redfish API Guide For information about iDRAC property da...

Page 187: ...ems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC Software RAID controllers or BOSS card and deploying the cards see the Storage controller documentation www dell com storagecontrollermanuals...

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