Dell E68S Page 3 Installation And Service Manual Download

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Chapter 1: About this document.................................................................................................... 7

Chapter 2: System overview..........................................................................................................8

Front view of the system...................................................................................................................................................8

Left control panel view................................................................................................................................................11
Right control panel view.............................................................................................................................................12

Chapter 3: Initial system setup and configuration........................................................................22

Setting up the system...................................................................................................................................................... 22
iDRAC configuration......................................................................................................................................................... 22

Options to set up iDRAC IP address....................................................................................................................... 22
Options to log in to iDRAC........................................................................................................................................ 23

Resources to install operating system......................................................................................................................... 24

Options to download firmware ................................................................................................................................24
Options to download and install OS drivers .........................................................................................................24
Downloading drivers and firmware..........................................................................................................................25

Chapter 4: Installing and removing system components.............................................................. 26

Removing the Rear Input Output (RIO) card....................................................................................................... 33
Installing the RIO card................................................................................................................................................ 34

Optional front bezel..........................................................................................................................................................35

Removing the front bezel..........................................................................................................................................35
Installing the front bezel............................................................................................................................................ 36

System cover......................................................................................................................................................................37

Removing the system cover..................................................................................................................................... 37
Installing the system cover....................................................................................................................................... 38

Drive backplane cover......................................................................................................................................................39

Removing the drive backplane cover..................................................................................................................... 39
Installing the drive backplane cover........................................................................................................................40

Control panel....................................................................................................................................................................... 41

Removing the right control panel.............................................................................................................................41
Installing the right control panel.............................................................................................................................. 42
Removing the left control panel...............................................................................................................................43

Contents

Summary of Contents for E68S

Page 1: ...Dell EMC PowerEdge R7525 Installation and Service Manual Regulatory Model E68S Regulatory Type E68S001 March 2021 Rev A09 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...Options to download and install OS drivers 24 Downloading drivers and firmware 25 Chapter 4 Installing and removing system components 26 Safety instructions 26 Before working inside your system 27 After working inside your system 27 Recommended tools 27 Cable routing 28 RIO card 33 Removing the Rear Input Output RIO card 33 Installing the RIO card 34 Optional front bezel 35 Removing the front beze...

Page 4: ...Drive backplane 62 Drive backplane 62 Removing the drive backplane 64 Installing the drive backplane 65 Rear drive cage 66 Removing the rear drive cage 66 Installing the rear drive cage 67 Front PERC module 68 Removing the front mounting front PERC module 68 Installing the front mounting front PERC module 69 Removing the rear mounting front PERC module 70 Installing the rear mounting front PERC mo...

Page 5: ...45 Removing the BOSS S2 controller card module 146 Installing the BOSS S2 controller card module 147 System battery 149 Replacing the system battery 149 Optional internal USB card 151 Removing the internal USB card 151 Installing the internal USB card 152 Intrusion switch module 153 Removing the intrusion switch module 153 Installing the intrusion switch module 154 Optional OCP card 155 Removing t...

Page 6: ...ors 182 System health and system ID indicator codes 183 iDRAC Quick Sync 2 indicator codes 183 iDRAC Direct LED indicator codes 184 LCD panel 184 Viewing Home screen 185 Setup menu 185 View menu 186 NIC indicator codes 186 Power supply unit indicator codes 187 Drive indicator codes 189 Using system diagnostics 189 Dell Embedded System Diagnostics 189 Chapter 8 Getting help 191 Recycling or End of ...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ...ort Browse all Products Data Center Infrastructure Storage Adapters Controllers Dell PowerEdge Express Flash NVMe PCIe SSD Documentation Manuals and Documents NOTE All instances of SAS SATA drives PCIe SSDs and NVMe are referred to as drives in this document unless specified otherwise For more information about supported drives see the www dell com poweredgemanuals section Topics Front view of the...

Page 9: ...certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see the Status LED indicators section Quick Sync 2 wireless Indicates a Quick Sync enabled system The Quick Sync feature is optional This feature allows management of the system by using mobi...

Page 10: ...he system health system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see the Status LED indicators section Quick Sync...

Page 11: ...ck Sync 2 indicator Table 3 Left control panel continued Item Indicator button or connector Icon Description 1 Status LED indicators N A Indicates the status of the system For more information see the Status LED indicators section 2 System health and system ID indicator Indicates the system health For more information see the System health and system ID indicator codes section 3 iDRAC Quick Sync 2...

Page 12: ...y device to the system For more information see the www dell com poweredgemanuals section 2 iDRAC Direct port Micro AB USB The iDRAC Direct port Micro AB USB enables you to access the iDRAC Direct Micro AB features For more information see the iDRAC User s Guide available at https www dell com idracmanuals NOTE You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can ...

Page 13: ...on cards that are supported on your system see www dell com poweredgemanuals section 5 PCIe expansion card riser 3 slot 4 and slot 5 N A The expansion card riser enables you to connect PCI Express expansion cards For more information on the expansion cards that are supported on your system see www dell com poweredgemanuals section 6 USB 2 0 port 1 This port is USB 2 0 compliant 7 PCIe expansion ca...

Page 14: ... 10 Rear view of the system with 2 x 2 5 inch rear drive module Table 6 Rear view of the system with 2 x 2 5 inch rear drive module continued Item Ports panels or slots Icon Description 1 PCIe expansion card riser 1 slot 1 and slot 2 N A The expansion card riser enables you to connect PCI Express expansion cards For more information on the expansion cards that are supported on your system see www ...

Page 15: ...ton Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for more than 16 seconds NOTE To reset iDRAC using system ID ensure that the system ID button is enabled in the iDRAC setup If the system stops responding during POST press and hold the system ID button for more than 5 seconds to enter the BIOS progres...

Page 16: ...6 Heat sink for processor 1 7 Memory DIMM socket for processor 1 E F G H 8 Cooling fan assembly 9 Service tag 10 Drive backplane 11 Cooling fan cage assembly 12 Memory DIMM socket for processor 2 A B C D 13 Heat sink for processor 2 14 System board 15 Power supply unit PSU 2 16 Riser 3 blank 17 Riser 4 blank 16 System overview ...

Page 17: ... the system The information tag is located on the front of the system that includes system information such as Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password If you have opted for iDRAC Quick Sync 2 the Information tag also contains the...

Page 18: ...prise Service Tag MEST label is located on the rear of the system that includes Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on left wall of the chassis System information label The system information label is loc...

Page 19: ...Figure 14 Service information System overview 19 ...

Page 20: ...Figure 15 Memory information and system board connectors Figure 16 LED behavior configuration and layout express service tag for 2 5 inch HDD system 20 System overview ...

Page 21: ...k Compatibility Matrix available at https i dell com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability ranges for various rack mounting flange types Rail depth with and without cable management accessories Rack types that ar...

Page 22: ...rove the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure The network settings option is set to DHCP by defa...

Page 23: ...mode if you have opted for a system that has the shared LOM mode enabled Options to log in to iDRAC To log in to the iDRAC Web User Interface open a browser and enter the IP address You can log in to iDRAC as iDRAC user Microsoft Active Directory user Lightweight Directory Access Protocol LDAP user In the log in screen displayed if you have opted for secure default access to iDRAC enter the iDRAC ...

Page 24: ...m support article sln308699 OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions NOTE For more information about Installation and How to videos for supported operating systems on PowerEdge system see Supported Operating Systems for Dell EMC PowerEdge systems Options to download firmware You can do...

Page 25: ...mware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support drivers 2 Enter the Service Tag of the system in the Enter a Dell Service Tag Dell EMC Product ID or Model field and then press Enter NOTE ...

Page 26: ...ch module Optional OCP card Power supply unit Trusted Platform Module System board LOM card and rear I O board Safety instructions NOTE To avoid injury do not lift the system on your own Get others to assist you WARNING Opening or removing the system cover while the system is turned on may expose you to a risk of electric shock CAUTION Many repairs may only be done by a certified service technicia...

Page 27: ...rking inside your system Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Power off the system and all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 If applicable remove the system from the rack For more information see the Rail Installation Guide relevant to your rail solutions at www dell com poweredgemanu...

Page 28: ...Cable routing Figure 18 12x 3 5 inch Figure 19 8 x 3 5 inch 28 Installing and removing system components ...

Page 29: ...Figure 20 12 x 3 5 inch with rear hard drives Figure 21 12 x 3 5 inch with NVMe Installing and removing system components 29 ...

Page 30: ...Figure 22 24 x 2 5 inch with NVMe Figure 23 16 x 2 5 inch 30 Installing and removing system components ...

Page 31: ...Figure 24 8 x 2 5 inch with NVMe Figure 25 8 x 2 5 inch with NVMe Installing and removing system components 31 ...

Page 32: ...Figure 26 8 x 2 5 inch with NVMe Figure 27 16 x 2 5 inch with NVMe and GPUs 32 Installing and removing system components ...

Page 33: ...afety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the system board Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the RIO card to the system board 2 Holding the edges pull the RIO card to disconnect from the connector on the system board Installing and removing system components 33 ...

Page 34: ... 4 If required remove the LOM card NOTE Upgrading the system board with the liquid cooling solution requires the LOM card to be replaced with the RIO card Steps 1 Align the connectors and slots on RIO card with the connector and standoffs on the system board 2 Press the RIO card until firmly seated on the system board connector 3 Using a Phillips 2 screwdriver secure the RIO card to the system boa...

Page 35: ...emove the front bezel with and without the LCD panel is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Keep the bezel key handy NOTE The bezel key is part of the LCD bezel package Steps 1 Unlock the bezel 2 Press the release button and disengage the left end of the bezel 3 Unhook the right end and remove the bezel Installing and removing system components...

Page 36: ...is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package Steps 1 Align and insert the tabs on the bezel into the slots on the system 2 Press the bezel until the release button clicks in place 3 Lock the bezel 36 Installing and removing system components ...

Page 37: ...ff the system and any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals Steps 1 Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the lock counterclockwise to the unlock position 2 Lift the release latch until the system cover slides back 3 Lift the cover from the system Installing and removing system components 37 ...

Page 38: ...nside your system 3 Ensure that all internal cables are connected and routed properly and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the system cover 2 Close the system cover release latch 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the lock clockwise to the lock position 38 Installing...

Page 39: ...ive backplane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Slide the backplane cover in the direction of the arrows marked on the drive backplane cover 2 Lift the backplane cover from the system Installing and removing system components 39 ...

Page 40: ...plane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Steps 1 Align the drive backplane cover with the guide slots on the system 2 Slide the drive backplane cover to the front of the system until the drive backplane cover fits into place 40 Installing and removing system components ...

Page 41: ...move the side wall bracket Steps 1 Using the Phillips 1 screwdriver remove the screws that secure the right control panel and the right control panels cable cover to the system and remove the cable cover away the system 2 Disconnect the right control panel cable and the VGA cable from the connectors on the system board 3 Holding the cable slide the right control panel out of the system NOTE Observ...

Page 42: ...t on the system 2 Connect the right control panel cable and VGA cable to the connectors on the system board 3 Route the right control panel cable through the side wall of the system Align and slide the right control panel cable cover in the slot on the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Using the Phillips 1 screwdriver tighten the screws that ...

Page 43: ... 4 If removed install the air shroud 5 Follow the procedure listed in After working inside your system Removing the left control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the drive backplane cover 4 If installed remove the air shroud 5 Remove the cooling fan assembly 6 Remove ...

Page 44: ...f sequence Figure 39 Removing the left control panel Next steps 1 Replace the left control panel Installing the left control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align and slide the left control panel in the slot on the system 2 Connect the left control panel cable to the conn...

Page 45: ...t depict the exact steps The numbers are for representation of sequence Figure 40 Installing the left control panel Next steps 1 Install the side wall bracket 2 Install the cooling fan assembly 3 Install the drive backplane cover 4 If removed install the air shroud 5 Follow the procedure listed in After working inside your system Installing and removing system components 45 ...

Page 46: ...ure listed in Before working inside your system Steps Hold the edges of the air shroud and lift the air shroud out of the system Figure 41 Removing the air shroud Next steps 1 Replace the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the slot on the...

Page 47: ...tes CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps Hold the edges of the GPU air shroud and lift the air shroud out of the system Installing and removing sy...

Page 48: ... Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the slot on the GPU air shroud with the standoff on the system 2 Lower the GPU air shroud into the system until it is firmly seated 48 Installing and removing system components ...

Page 49: ... with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps Press the blue tabs on either sides of the top cover and lift the top cover out of the GPU air shroud Installing and removing system component...

Page 50: ...Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the tabs on the top cover with the slots on the GPU air shroud 2 Lower the top cover into the GPU air shroud until it is firmly seated 50 Installing and removing system components ...

Page 51: ... Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If installed remove the air shroud Steps 1 Lift the blue release levers to unlock the cooling fan cage assembly from the system 2 Hold the release levers and lift the cooling fan cage assembly away from the system Installing and removing system components 51 ...

Page 52: ...stalling the cooling fan cage assembly Incorrectly installed cables may get damaged 2 Follow the procedure listed in Before working inside your system 3 If installed remove the air shroud Steps 1 Align the guide rails on the cooling fan cage assembly with the standoffs on the system 2 Lower the cooling fan cage assembly into the system until the cooling fan cage connectors engage with the connecto...

Page 53: ...s 2 Follow the procedure listed in Before working inside your system 3 If installed remove the air shroud Steps Press the orange release tab and lift the cooling fan to disconnect the fan from the connector on the system board NOTE The procedure to remove standard high performance silver grade or high performance gold grade fan is same WARNING Ensure not to tilt or rotate the cooling fan while rem...

Page 54: ... the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps Align and slide the cooling fan into the cooling fan assembly until the fan clicks into place NOTE The procedure to install standard high performance silver grade or high performance gold grade fan is same 54 Installing and removing system components ...

Page 55: ...led remove the front bezel 4 Remove the backplane cover 5 If installed remove the air shroud 6 Remove the cooling fan assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Press the tab to release the side wall bracket cover NOTE Unroute the cables...

Page 56: ...ove the air shroud NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the side wall bracket with the tabs on the chassis 2 Press the side wall bracket with your thumbs until the bracket firmly clicks into place NOTE Route the cables through the sid...

Page 57: ...e listed in the After working inside your system Drives Removing a drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots Steps Press the release button and slide the drive blank out of the drive slot Installing and removing sys...

Page 58: ...ank Next steps 1 If removed install the front bezel Removing the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel 3 Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator blinks while the drive is powering off When the drive indicators are off the driv...

Page 59: ...ive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Combining SAS and SATA drives in the same RAID volume is not supported CAUTION When installing a drive ensure that the adjacent drives are fully installed Inserting a drive carrier and attempting to lock its han...

Page 60: ... the drive carrier release handle to lock the drive in place Figure 56 Installing a drive carrier Next steps If removed install the front bezel Removing the drive from the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrie...

Page 61: ...e drive into the drive carrier with the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 lbf in NOTE If the hard drive or SSD carrier h...

Page 62: ...your system configuration the drive backplanes supported are listed here Table 11 Supported backplane options System Supported hard drives options PowerEdge R7525 3 5 inch x8 SAS SATA backplane 3 5 inch x12 SAS or SATA backplane 2 5 inch x8 SAS SATA or NVMe backplane 2 5 inch x16 SAS or SATA backplane 2 5 inch x24 NVMe backplane 62 Installing and removing system components ...

Page 63: ...onnector 6 BP_PWR_1 backplane power and signal cable to system board 7 DST_PB2 PCIe NVMe connector Figure 60 8 x 3 5 inch drive backplane 1 BP_PWR_1 backplane power and signal cable to system board Figure 61 12x 3 5 inch drive backplane 1 BP_DST_SB1 2 BP_PWR_1 backplane power and signal cable to system board 3 BP_DST_SA1 Installing and removing system components 63 ...

Page 64: ...e NVMe connector 14 DST_PA1 PCIe NVMe connector Removing the drive backplane Prerequisites CAUTION To prevent damage to the drives and backplane remove the drives from the system before removing the backplane CAUTION Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location NOTE The procedure to remove the backplane is ...

Page 65: ...tions 2 Follow the procedure listed in the Before working inside your system 3 Remove the backplane cover 4 If installed remove the air shroud 5 Remove all the drives 6 Remove the cooling fan cage assembly NOTE To avoid damaging the backplane ensure to move the control panel cables from the cable routing clips before removing the backplane NOTE Route the cable properly when you replace it to preve...

Page 66: ...ckplane 7 Follow the procedure listed in After working inside your system Rear drive cage Removing the rear drive cage Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove all the drives 4 Disconnect all the cables from the rear drive cage 5 If installed remove the expansion card riser Steps 1...

Page 67: ...d in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the guide and slot on the rear drive module with the slot and guide on the system 2 Insert the rear drive module on top of the Riser 2a 3 Tighten the captive screws to secure the rear drive cage to the system Installing and removing system components 67 ...

Page 68: ...e Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 remove the backplane cover 4 If installed remove the air shroud 5 Disconnect all the cables observe the cable routing Steps 1 Using a Phillips 2 screwdriver loosen the captive screws on the front PERC module 2 Slide and pull the front PERC module...

Page 69: ...alled remove the air shroud 5 Route the cable properly to prevent the cable from being pinched or crimped Steps 1 Align the front PERC module at an angle until the tray touches the slot in the system 2 Slide and press the front PERC module connector with the connector on the drive backplane until firmly seated 3 Using a Phillips 2 screwdriver tighten the captive screws on the front PERC module NOT...

Page 70: ...1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the backplane cover 4 If installed remove the air shroud 5 Remove the drive backplane 6 Disconnect all the cables observe the cable routing Steps 1 Using a Phillips 2 screwdriver loosen the captive screws on the front PERC module 2 Slide the front PERC mo...

Page 71: ...r shroud 5 Remove the drive backplane 6 Route the cable properly to prevent the cable from being pinched or crimped Steps 1 Align the connectors and guide slots on the front PERC module with the connectors and guide pins on the drive backplane 2 Slide the front PERC module until the module is connected to the drive backplane 3 Using a Phillips 2 screwdriver tighten the captive screws on the front ...

Page 72: ... your system System memory System memory guidelines The PowerEdge R7525 system supports DDR4 registered DIMMs RDIMMs and Load Reduced DIMM LRDIMMs System memory holds the instructions that are started by the processor Your system memory is organized into eight channels per processor two memory sockets per channel 16 memory sockets per processor and 32 memory sockets per system 72 Installing and re...

Page 73: ...6 and B12 Slots B5 and B11 Slots B2 and B10 Slots B1 and B9 Slots B8 and B16 Slots B7 and B15 Slots B4 and B14 Slots B3 and B13 Table 13 Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating Speed 1 DIMM per channel DPC 2 DIMMs per channel DPC RDIMM 1 R 8 GB DDR4 1 2 V 3200 MT s 3200 MT s 2933 MT s 2 R 16 GB 32 GB 64 GB DDR4 1 2 V 3200 MT s 3200 MT s 2933 MT s LRDI...

Page 74: ...mizer Independent channel population order A 1 B 1 A 2 B 2 A 3 B 3 A 4 B 4 A 5 B 5 A 6 B 6 A 7 B 7 A 8 B 8 Odd amount of DIMMs per processor is allowed DIMMs must be populated identically per processor Populate all the sockets with white release tabs first followed by the black release tabs In a dual processor configuration the memory configuration for each processor must be identical For example ...

Page 75: ...However the system may not be configured for optimal performance NPS system optimization Optimal system configuration is dependent on the processor model memory configuration and NPS settings Match the memory configuration with the NPS settings available for the processor Table 15 Supported NPS modes by Processors Model Number NPS modes supported 7742 4 2 1 0 7702 4 2 1 0 7662 4 2 1 0 7642 4 2 1 0...

Page 76: ...hannels is not populated is not interleaved There is no alternate as all configurations can be mapped into this mode NPS2 Four channel interleaving This interleaves the four channels on the left or right half of a processor which are channels A B C D and E F G H All four channels require equal memory modules populated Each half or interleave set may have different total memory capacity with respec...

Page 77: ... Lift the memory module away from the system Figure 73 Removing a memory module Next steps 1 Replace the memory module Installing a memory module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the air shroud WARNING The memory modules are hot to touch for some time after the sys...

Page 78: ... until the ejectors firmly click into place When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed Figure 74 Installing a memory module Next steps 1 If removed install the air shroud 2 Follow the procedure listed in After working inside your system 3 To verify if the memory module ...

Page 79: ...d and L type heat sink is similar Steps 1 Using a Torx T20 screwdriver loosen the captive screws in the order that is mentioned on the heat sink a Partially loosen the captive screws 1 and 2 approximately 3 turns b Partially loosen the captive screws 3 and 4 approximately 3 turns c Loosen the captive screws 1 and 2 completely d Loosen the captive screws 3 and 4 completely NOTE The captive screw nu...

Page 80: ...ling detection cable from the Rio card connector NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence 4 Remove the liquid cooling tubes end point from the rear exit of the I O function panel 5 Slightly lift up the liquid cooling tubes surrounding the DIMM slots 6 Using a Torx T20 screwdriver loosen the captive screws in the order that is mentio...

Page 81: ... the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the heat sink CAUTION You may find the CMOS battery loss or CMOS checksum error is displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix go to set up option to configure the system settings Steps 1 Using a Torx T20...

Page 82: ...ce plate 2 Release the processor socket rail frame by lifting the blue latches Figure 78 Lifting the rail frame 3 Holding the blue tab on the processor tray slide the tray out of the rail frame 82 Installing and removing system components ...

Page 83: ...llow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the heat sink Steps 1 Holding the blue tab on the processor tray slide the tray into the processor socket rail frame until firmly seated Installing and removing system components 83 ...

Page 84: ...e by tightening the screws in the sequence 1 2 and 3 When all three screws are fully threaded the socket is then actuated The three screws are tightened to a torque value of 12 0 1 2 lbf in NOTE The screw numbers are marked on the force plate NOTE Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket 84 Installing and removing system ...

Page 85: ...re listed in the Before working inside your system 3 If installed remove the air shroud 4 If installed remove the processor dust cover NOTE The procedure to install standard and L type heat sink is similar Steps 1 If you are using an existing heat sink remove the thermal grease on the heat sink by using a clean lint free cloth NOTE For a new heat sink the thermal paste is preapplied to the heat si...

Page 86: ...A1 extrusion on the L type heat sink should face towards the system side 4 Using a Torx T20 screwdriver tighten the captive screws in the order that is mentioned below NOTE The captive screw numbers are marked on the heat sink and are tightened to a torque value of 12 0 1 2 lbf in a Partially tighten the captive screws 1 and 2 approximately 3 turns b Partially tighten the captive screws 3 and 4 ap...

Page 87: ...e system board Ensure that the liquid cooling tubes and liquid detection cable are placed towards the rear of the chassis Using a Torx T20 screwdriver tighten the captive screws in the order that is mentioned below NOTE The captive screw numbers are marked on the heat sink and are tightened to a torque value of 12 0 1 2 lbf in a Partially tighten the captive screws 1 and 2 approximately 3 turns b ...

Page 88: ...t the exact steps The numbers are for representation of sequence Figure 85 Installing the liquid cooling heat sink Next steps 1 If removed install the air shroud 2 Follow the procedure listed in the After working inside your system Expansion cards and expansion card risers NOTE A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing I...

Page 89: ...vides guidelines for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority should be installed first using the slot priority indicated All the other expansion cards should be installed in the card priority and slot priority order Table 18 Configuration 0 No riser Card type Slot priority Maximum number of cards Broadcom OCP 25 Gb Intern...

Page 90: ...l PERC Adapter 1 2 2 Dell BOSS Adapter 1 2 1 Dell Front PERC Internal slot 1 Mellanox OCP 100 Gb Internal slot 1 Mellanox OCP 50 Gb Internal slot 1 Broadcom OCP 25 Gb Internal slot 1 QLogic OCP 25 Gb Internal slot 1 Mellanox OCP 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 QLogic OCP 10...

Page 91: ...Intel NIC 1 Gb 1 2 7 3 Broadcom NIC 1 Gb 1 2 7 3 Dell PERC Adapter 1 2 7 8 3 Samsung PCIe SSD 1 2 7 8 3 Intel PCIe SSD 1 2 7 8 3 Dell Front PERC Internal slot 1 Broadcom OCP 25 Gb Internal slot 1 QLogic OCP 25 Gb Internal slot 1 Mellanox OCP 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 ...

Page 92: ...2 Low Profile 3 6 2 QLogic HBA FC32 Low Profile 3 6 2 Emulex HBA FC16 Low Profile 3 6 2 QLogic HBA FC16 Low Profile 3 6 2 QLogic NIC 10 Gb Low Profile 3 6 2 Intel NIC 10 Gb Low Profile 3 6 2 Broadcom NIC 10 Gb Low Profile 3 6 2 QLogic NIC 10 Gb Low Profile 3 6 2 Intel NIC 10 Gb Low Profile 3 6 2 Intel NIC 1 Gb Low Profile 3 6 2 Broadcom NIC 1 Gb Low Profile 3 6 2 Mellanox NIC HDR100 VPI Low Profil...

Page 93: ...1 Mellanox NIC 100 Gb Low Profile 2 5 7 3 Mellanox NIC 100 Gb Low Profile 3 6 2 NAPATECH NIC 100 Gb Low Profile 2 5 7 3 QLogic NIC 25 Gb Low Profile 2 5 7 3 QLogic NIC 25 Gb Low Profile 3 6 2 Intel NIC 25 Gb Low Profile 2 5 7 3 Intel NIC 25 Gb Low Profile 3 6 2 Mellanox NIC 25 Gb Low Profile 2 5 7 3 Mellanox NIC 25 Gb Low Profile 3 6 2 Broadcom NIC 25 Gb Low Profile 2 5 7 3 Broadcom NIC 25 Gb Low ...

Page 94: ... Mellanox NIC HDR100 VPI Low Profile 3 6 2 Mellanox NIC HDR100 VPI Low Profile 2 5 7 3 Mellanox NIC HDR VPI Low Profile 3 6 2 Mellanox NIC HDR VPI Low Profile 2 5 7 3 Broadcom OCP 25 Gb INT 1 QLogic OCP 25 Gb INT 1 Mellanox OCP 25 Gb INT 1 SolarFlare OCP 25 Gb INT 1 Intel OCP 10 Gb INT 1 Broadcom OCP 10 Gb INT 1 QLogic OCP 10 Gb INT 1 Intel OCP 10 Gb INT 1 QLogic OCP 10 Gb INT 1 Broadcom OCP 1 Gb ...

Page 95: ...w Profile 3 6 2 QLogic HBA FC32 Full Height 4 5 1 2 7 5 QLogic HBA FC32 Low Profile 3 6 2 Emulex HBA FC16 Full Height 4 5 1 2 7 5 Emulex HBA FC16 Low Profile 3 6 2 QLogic HBA FC16 Full Height 4 5 1 2 7 5 QLogic HBA FC16 Low Profile 3 6 2 Intel NIC 10 Gb Full Height 4 5 1 2 7 5 Intel NIC 10 Gb Low Profile 3 6 2 Broadcom NIC 10 Gb Full Height 4 5 1 2 7 5 Broadcom NIC 10 Gb Low Profile 3 6 2 QLogic N...

Page 96: ...onfiguration 6 R1C R2A R3A R4C Card type Slot priority Maximum number of cards Dell Serial 4 8 1 NVIDIA GPU Low Profile 3 6 2 NVIDIA GPU Full Height 1 2 5 7 8 5 Dell BOSS Adapter Full Height 1 2 5 7 8 1 Dell BOSS Adapter Low Profile 3 6 1 Dell PERC Adapter 3 1 Mellanox NIC 100 Gb Full Height 1 2 5 7 8 4 Mellanox NIC 100 Gb Low Profile 3 6 2 Intel NIC 25 Gb Full Height 1 2 5 7 8 4 Intel NIC 25 Gb L...

Page 97: ...ile 3 6 2 Intel NIC 10 Gb Full Height 1 2 5 7 8 4 Intel NIC 10 Gb Low Profile 3 6 2 Intel NIC 1 Gb Full Height 1 2 5 7 8 4 Intel NIC 1 Gb Low Profile 3 6 2 Broadcom NIC 1 Gb Full Height 1 2 5 7 8 4 Broadcom NIC 1 Gb Low Profile 3 6 2 Mellanox NIC HDR100 VPI Full Height 1 2 5 7 8 4 Mellanox NIC HDR100 VPI Low Profile 3 6 2 Mellanox NIC HDR VPI Full Height 1 2 5 7 8 4 Mellanox NIC HDR VPI Low Profil...

Page 98: ... Profile 3 6 2 SolarFlare NIC 25 Gb Full Height 4 5 2 SolarFlare NIC 25 Gb Low Profile 3 6 2 Broadcom NIC 25 Gb Full Height 4 5 2 Broadcom NIC 25 Gb Low Profile 3 6 2 QLogic NIC 25 Gb Full Height 4 5 2 QLogic NIC 25 Gb Low Profile 3 6 2 Emulex HBA FC32 Full Height 4 5 2 Emulex HBA FC32 Low Profile 3 6 2 QLogic HBA FC32 Full Height 4 5 2 QLogic HBA FC32 Low Profile 3 6 2 Emulex HBA FC16 Full Height...

Page 99: ...P 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 QLogic OCP 10 Gb Internal slot 1 Broadcom OCP 1 Gb Internal slot 1 Intel OCP 1 Gb Internal slot 1 Table 26 Configuration 8 R1A R2A R4A Card type Slot priority Maximum number of cards Dell Serial 8 1 Dell BOSS Adapter Full Height 2 7 1 Dell ...

Page 100: ...C 10 Gb Low Profile 3 6 2 Broadcom NIC 10 Gb Full Height 2 7 2 Broadcom NIC 10 Gb Low Profile 3 6 2 QLogic NIC 10 Gb Full Height 2 7 2 QLogic NIC 10 Gb Low Profile 3 6 2 Intel NIC 10 Gb Full Height 2 7 2 Intel NIC 10 Gb Low Profile 3 6 2 Intel NIC 1 Gb Full Height 2 7 2 Intel NIC 1 Gb Low Profile 3 6 2 Broadcom NIC 1 Gb Full Height 2 7 2 Broadcom NIC 1 Gb Low Profile 3 6 2 Mellanox NIC HDR100 VPI ...

Page 101: ...rofile 3 6 2 Intel NIC 25 Gb Full Height 1 2 7 3 Intel NIC 25 Gb Low Profile 3 6 2 Mellanox NIC 25 Gb Full Height 1 2 7 3 Mellanox NIC 25 Gb Low Profile 3 6 2 SolarFlare NIC 25 Gb Full Height 1 2 7 3 SolarFlare NIC 25 Gb Low Profile 3 6 2 Broadcom NIC 25 Gb Full Height 1 2 7 3 Broadcom NIC 25 Gb Low Profile 3 6 2 QLogic NIC 25 Gb Full Height 1 2 7 3 QLogic NIC 25 Gb Low Profile 3 6 2 Emulex HBA FC...

Page 102: ...2 7 3 Dell External adapter Low Profile 3 6 2 Samsung PCIe SSD 3 6 1 2 7 8 1 Intel PCIe SSD 3 6 1 2 7 8 1 Broadcom OCP 25 Gb Internal slot 1 QLogic OCP 25 Gb Internal slot 1 Mellanox OCP 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 QLogic OCP 10 Gb Internal slot 1 Broadcom OCP 1 Gb Inte...

Page 103: ...w Profile 3 6 2 QLogic HBA FC16 Full Height 1 2 7 3 QLogic HBA FC16 Low Profile 3 6 2 Intel NIC 10 Gb Full Height 1 2 7 3 Intel NIC 10 Gb Low Profile 3 6 2 Broadcom NIC 10 Gb Full Height 1 2 7 3 Broadcom NIC 10 Gb Low Profile 3 6 2 QLogic NIC 10 Gb Full Height 1 2 7 3 QLogic NIC 10 Gb Low Profile 3 6 2 Intel NIC 10 Gb Full Height 1 2 7 3 Intel NIC 10 Gb Low Profile 3 6 2 Intel NIC 1 Gb Full Height...

Page 104: ...Standar d or DSSINF O Card Width Card Length Card Height Max PCIe Width ASSY C RD SER FH SVR 15G Inventec Serial 100 4 8 FH 1 Standar d SW HL LP x4 CRD GR PHC NVI DI T4 16 GB 70W V2 NVIDIA GPU 200 Not supporte d FH 0 Standar d SW HL LP x16 CRD GR PHC NVI DIA T4 1 6GB 70 W L NVIDIA GPU 300 Not supporte d LP 0 Standar d SW HL LP x16 CRD GR PHC 32 GB 225 W M10 P ASSIV NVIDIA GPU 400 Not supporte d FH...

Page 105: ...745 4G BNV FP ERC Inventec Front PERC 1500 INT NONE 1 Standar d NONE NONE NONE x8 ASSY C RD CTL H345 FP ERC V2 FOXCO NN Front PERC 1600 INT NONE 1 Standar d NONE NONE NONE x8 ASSY C RD CTL H345 FP ERC FOXCO NN Front PERC 1700 INT NONE 1 Standar d NONE NONE NONE x8 PWA CT L HBA34 5 FRON T FOXCO NN Front PERC 1800 INT NONE 1 Standar d NONE NONE NONE x8 PWA CT L HBA34 5 FRON T V2 FOXCO NN Front PERC ...

Page 106: ... 2600 Not supporte d FH 0 Standar d SW HL LP x16 CRD NT WK 100 G CX5 D P QSF M LX L Mellanox NIC 100Gb 2700 3 6 LP 2 Standar d SW HL LP x16 CRD NT WK DP I NTEL 25 G SFP Intel NIC 25Gb 3200 4 5 7 FH 3 Standar d SW HL LP x8 CRD NT WK DP I NTEL 25 G SFP L P Intel NIC 25Gb 3300 3 6 LP 2 Standar d SW HL LP x8 CRD NT WK MLN X FH 25 G 2P S2 8 Mellanox NIC 25Gb 3400 Not supporte d FH 0 Standar d SW HL LP ...

Page 107: ...2 5100 3 6 LP 2 Standar d SW HL LP x8 CRD CT L EMLX FH FC32 1P S28 Emulex HBA FC32 5200 4 5 7 FH 3 Standar d SW HL LP x8 CRD CT L EMLX LP FC32 1P S28 Emulex HBA FC32 5300 3 6 LP 2 Standar d SW HL LP x8 CRD CT L QLGC FH FC32 1P S28 QLogic HBA FC32 5400 4 5 7 FH 3 Standar d SW HL LP x8 CRD CT L QLGC LP FC32 1P S28 QLogic HBA FC32 5500 3 6 LP 2 Standar d SW HL LP x8 CRD CT L QLGC FH FC32 2P S28 QLogi...

Page 108: ... 3 Standar d SW HL LP x8 CRD CT L FC16 H BA SP 2 690 LP V2 QLogic HBA FC16 6700 3 6 LP 2 Standar d SW HL LP x8 CRD CT L FC16 H BA DP 2 692 FH V2 QLogic HBA FC16 6800 4 5 7 FH 3 Standar d SW HL LP x8 CRD CT L FC16 H BA DP 2 692 LP V2 QLogic HBA FC16 6900 3 6 LP 2 Standar d SW HL LP x8 CRD NT WK 4X10 G SFP I NTEL Intel NIC 10Gb 7000 4 5 7 FH 3 Standar d SW HL FH x8 CRD NT WK 10G SFP D PFVL IN LP Int...

Page 109: ...IC 10Gb 7900 4 5 7 FH 3 Standar d SW HL LP x8 CRD NT WK INTL LP 10G 2P BT Intel NIC 10Gb 8000 3 6 LP 2 Standar d SW HL LP x8 CRD NT WK PCIE 1GB QP INT LP V 3 Intel NIC 1Gb 8100 3 6 LP 2 Standar d SW HL LP x4 CRD NT WK PCIE 1GB QP INTEL V 3 Intel NIC 1Gb 8200 4 5 7 FH 3 Standar d SW HL LP x4 CRD NT WK PCIE QP 1G B COM V2 Broadco m NIC 1Gb 8300 4 5 7 FH 3 Standar d SW HL LP x4 CRD NT WK PCIE QP 1G B...

Page 110: ...OCP3 25G 2P S28 Mellanox OCP 25Gb 9400 INT OCP3 1 Standar d NONE NONE NONE x16 CRD NT WK BC ME OCP 3 10G 2P V2 Broadco m OCP 10Gb 9500 INT OCP3 1 Standar d NONE NONE NONE x16 CRD NT WK BC ME OCP 3 25G 2 P V2 Broadco m OCP 25Gb 9600 INT OCP3 1 Standar d NONE NONE NONE x16 Intel OCP 25Gb 9700 Not supporte d OCP3 0 CRD NT WK INTL OCP3 1 0G 2P S F Intel OCP 10Gb 9800 INT OCP3 1 Standar d NONE NONE NON...

Page 111: ...8 CRD NT WK QLG C OCP3 10G 4P BT QLogic OCP 10Gb 10600 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK QLG C OCP3 10G 4P SF QLogic OCP 10Gb 10700 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK BRC M OCP3 1G 4P B T Broadco m OCP 1Gb 10800 INT OCP3 1 Standar d NONE NONE NONE x4 CRD NT WK INTL OCP3 1 G 4P BT Intel OCP 1Gb 10900 INT OCP3 1 Standar d NONE NONE NONE x4 ASSY C RD CTL H840 8G A FHV2 18...

Page 112: ...12000 4 5 7 8 FH 1 Standar d SW HL FH x8 ASSY C RD CTL BOSS S1 V5 SATA LP Inventec BOSS 12100 3 6 LP 1 Standar d SW HL LP x8 KIT CRD NVME 1 6 HHHL PM1725 B SAMSU NG PCIE SSD 12200 3 6 4 5 7 8 LP FH 6 Standar d SW HL LP x8 KIT CRD NVME 3 2 HHHL PM1725 B SAMSU NG PCIE SSD 12300 3 6 4 5 7 8 LP FH 6 Standar d SW HL LP x8 KIT CRD NVME 6 4 HHHL PM1725 B SAMSU NG PCIE SSD 12400 3 6 4 5 7 8 LP FH 6 Standa...

Page 113: ... CRD NVME 7 50GB H HHL P48 00X INTEL PCIE SSD 13100 3 6 4 5 7 8 LP FH 6 Standar d SW HL LP x4 Table 30 Config12 1 R1D R2A R3A R4A FL Agile Description Supplier Category Card Priority ASSY CRD SER FH SVR 15G Inventec Serial 100 CRD GRPHC NVIDI T4 16GB 7 0W V2 NVIDIA GPU 200 CRD GRPHC NVIDIA T4 16GB 70W L NVIDIA GPU 300 CRD GRPHC 32GB 225W M10 PASSIV NVIDIA GPU 400 CRD GRPHC 16GB 250W V10 0 FF3 0 NV...

Page 114: ... PERC Adapter 2100 ASSY CRD CTL H345 ADPT V 2 FOXCONN PERC Adapter 2200 ASSY CRD CTL H345 ADPT FOXCONN PERC Adapter 2300 PWA CTL HBA345 ADPT FOXCONN PERC Adapter 2400 PWA CTL HBA345 ADPT V2 FOXCONN PERC Adapter 2500 CRD NTWK 100G CX5 DP QS FP MLNX Mellanox NIC 100Gb 2600 CRD NTWK 100G CX5 DP QS F MLX L Mellanox NIC 100Gb 2700 CRD NTWK DP INTEL 25G SF P Intel NIC 25Gb 3200 CRD NTWK DP INTEL 25G SF ...

Page 115: ... QLGC LP FC32 1P S 28 QLogic HBA FC32 5500 CRD CTL QLGC FH FC32 2P S28 QLogic HBA FC32 5600 CRD CTL QLGC LP FC32 2P S28 QLogic HBA FC32 5700 CRD CTL FC16 1P LPE31000 EM Emulex HBA FC16 6200 CRD CTL FC16 1P LPE31K0 E M L Emulex HBA FC16 6300 CRD CTL FC16 2P LPE31002 EM Emulex HBA FC16 6400 CRD CTL FC16 2P LPE31K2 E M L Emulex HBA FC16 6500 CRD CTL FC16 HBA SP 2690 FH V2 QLogic HBA FC16 6600 CRD CTL...

Page 116: ...0 CRD NTWK PCIE 1GB QP INT LP V3 Intel NIC 1Gb 8100 CRD NTWK PCIE 1GB QP INT EL V3 Intel NIC 1Gb 8200 CRD NTWK PCIE QP 1G BCO M V2 Broadcom NIC 1Gb 8300 CRD NTWK PCIE QP 1G BCO M LP V2 Broadcom NIC 1Gb 8400 CRD NTWK PCIE H100 CX6 S P L ML Mellanox NIC HDR100 VPI 8500 CRD NTWK PCIE H100 CX6 S P F ML Mellanox NIC HDR100 VPI 8600 CRD NTWK BCME OCP3 25G 2P S28 Broadcom OCP 25Gb 9100 CRD NTWK BCME OCP3...

Page 117: ...D NTWK QLGC OCP3 10G 4P SF QLogic OCP 10Gb 10700 CRD NTWK BRCM OCP3 1G 4 P BT Broadcom OCP 1Gb 10800 CRD NTWK INTL OCP3 1G 4P BT Intel OCP 1Gb 10900 ASSY CRD CTL H840 8GA FH V2 18F FOXCONN External Adapter 11200 ASSY CRD CTL H840 8GAD L PV2 18 FOXCONN External Adapter 11300 PWA CTL 12GB SAS HBA ADPT FH FOXCONN External Adapter 11400 PWA CTL 12GB SAS HBA ADPT LPF FOXCONN External Adapter 11500 ASSY...

Page 118: ...6 4 HHHL PM 1735 O SAMSUNG PCIE SSD 13000 KIT CRD NVME 750GB HHHL P4800X INTEL PCIE SSD 13100 Removing the expansion card risers Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Disconnect any cables that are connected to the expansion card Steps 1 For Riser 1 loosen the captive screws on the ris...

Page 119: ...he expansion card riser from the riser connector on the system board Figure 87 Removing the expansion card riser Riser 2 3 For Riser 3 loosen the captive screw and then press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board Installing and removing system components 119 ...

Page 120: ... captive screw on the riser and then press the blue release tab on the riser and holding the touch point lift the expansion card riser from the riser connector on the system board Figure 89 Removing the expansion card riser Riser 4 120 Installing and removing system components ...

Page 121: ...s or the touch points align the holes on the expansion card riser with the guides on the system board 2 Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector 3 Tighten the captive screws on the risers and system if any NOTE The numbers on the image do not depict the exact steps The numbers are for...

Page 122: ...Figure 91 Installing the expansion card riser Riser 2 Figure 92 Installing the expansion card riser Riser 3 122 Installing and removing system components ...

Page 123: ...ructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable disconnect the cables from the expansion card 4 Remove the expansion card riser Steps 1 Pull and lift the expansion card retention latch lock to open 2 Pull the black card holder before removing the card from the riser 3 Hold the expansion card by the edges and pull the card until the card edge connecto...

Page 124: ...n card riser Installing an expansion card into the expansion card riser Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installing a new expansion card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card Steps 1 Pull and lift up the ex...

Page 125: ... on the riser 4 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 5 Close the expansion card retention latch 6 Push the black card holder to hold the card in the riser NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 97 Installing an expansion card into the expansion card riser Nex...

Page 126: ...s lift the expansion card riser from the riser connector on the system board c Disconnect the GPU power cable from the system board NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 98 Removing the expansion card riser Riser 1A 2 To remove expansion card Riser 3A a Press the blue button on the riser and holding the touch points lift t...

Page 127: ...nect the GPU power cable from the system board b Loosen the captive screw c Press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board Figure 100 Removing the expansion card riser Riser 4A Installing and removing system components 127 ...

Page 128: ...nect the GPU cable to the system board b Holding the edges or the touch points align the holes on the expansion card riser with the guides on the system board c Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector d Tighten the captive screws on the risers and system if any NOTE The numbers on th...

Page 129: ... riser with the guides on the system board b Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector c Tighten the captive screw on the riser d Connect the GPU cable to the system board Figure 103 Installing the expansion card riser Riser 4A Installing and removing system components 129 ...

Page 130: ...s from the expansion card 4 Remove the GPU air shroud top cover 5 Remove the full length expansion card riser Steps 1 Open the expansion card latch and remove the metal filler bracket away from the riser Figure 104 Removing the metal filler bracket 2 To remove the GPU from Riser 1 a Disconnect the GPU power cable from the GPU card b Press the button and pull the black card holder before removing t...

Page 131: ...rd latch on the riser b Disconnect the GPU power cable from the GPU card c Press the button and pull the black card holder before removing the GPU card from the riser d Open the expansion card holder latch on the riser e Hold the GPU card by the edges and pull the card until the card edge connector disengages from the GPU card connector on the riser Installing and removing system components 131 ...

Page 132: ...l Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The filler bracket is necessary to maintain proper thermal conditions 5 Install a metal filler bracket over the empty expansion slot opening and close the expansion card latch 132 Installing and removing system components ...

Page 133: ...d for installation NOTE For instructions see the documentation accompanying the card 4 Remove the GPU air shroud top cover Steps 1 To install the GPU on Riser 1 a Align the connector on the GPU with the connector on the riser b Insert the GPU into the riser until it is fully seated c Close the expansion card holder latch d Press the black card holder latch on the GPU and riser to secure the GPU ca...

Page 134: ...iser b Insert the GPU into the riser until it is fully seated c Close the expansion card holder latch d Press the black card holder latch on the GPU and riser to secure the GPU card to the riser e Connect the GPU power cable to the GPU card f Slide back the expansion card latch on the riser 134 Installing and removing system components ...

Page 135: ...ribed in the documentation for the card Optional serial COM port Removing the serial COM port Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove expansion card riser 4 Disconnect the serial COM port cable from the connector on the rear I O board Steps 1 Open the latch on the expansion card r...

Page 136: ...emoving the Serial COM port 2 Disconnect the serial COM port cable from the serial port Figure 111 Removing the Serial COM port Next steps 1 Replace the serial COM port 136 Installing and removing system components ...

Page 137: ...iser 4 Disconnect the serial COM port cable from the connector on the rear I O board Steps 1 Open the latch on the expansion card riser and remove the filler bracket from the expansion card riser Riser 3 Figure 112 Installing the Serial COM port 2 Slide the serial COM port into the expansion card riser 3 Connect the serial COM port cable to the serial port Installing and removing system components...

Page 138: ...dule Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If you are replacing the IDSDM module remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding the blue pull tab lift the I...

Page 139: ... system Steps 1 Locate the IDSDM connector on the system board NOTE Ensure to install the IDSDM module in the IDSDM USB card slot and not in the J_R3_PCIE_PWR connector slot To locate IDSDM module see the System board jumpers and connectors section 2 Align IDSDM module with the connector on the system board 3 Press the IDSDM module until it is firmly seated in the connector on the system board Ins...

Page 140: ...guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the IDSDM module Steps 1 Locate the MicroSD card slot on the IDSDM module and press the card to partially release it from the slot For more information about the slot location see System board jumpers and connectors section 2 Hold the MicroSD card and remove it from the slot...

Page 141: ... enabled in System Setup NOTE Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card slot on the IDSDM module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM see the System board jumpers and connectors section NOTE The slot is keyed to...

Page 142: ...e listed in the Before working inside your system 3 Remove the BOSS card The BOSS card removal is similar to removing expansion card from the expansion card riser Steps 1 Using the Phillips 1 screwdriver remove the screws securing the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to disconnect from the BOSS card connector NOTE The numbers on the image do not depict the exact steps The ...

Page 143: ...e working inside your system 3 Remove the BOSS card Removing BOSS card is similar to removing expansion card from the expansion card riser Steps 1 Align the M 2 SSD module at an angle with the BOSS card connector 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card with the screw Installing an...

Page 144: ...nsion card riser 2 Follow the procedure listed in the After working inside your system BOSS S2 card optional Removing the BOSS card filler Prerequisites Follow the safety guidelines listed in the safety instructions Steps Press and pull the BOSS card filler out from the BOSS S2 controller card module bay 144 Installing and removing system components ...

Page 145: ...lling the BOSS card filler Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Steps Align the BOSS card filler with the BOSS S2 controller card module bay and push it into the bay until it clicks into place Figure 121 Installing the BOSS card filler Installing and removing system components 145 ...

Page 146: ...illips 1 screwdriver remove the M3 x 0 5 x 4 5 mm screw that secures the M 2 SSD to the BOSS S2 card carrier 4 Slide the M 2 SSD out and up from the BOSS S2 card carrier Figure 123 Removing the M 2 SSD 5 Disconnect the BOSS power cable and the BOSS signal cable from the system board 6 Using the Phillips 1 screwdriver remove the M3 x 0 5 x 4 5 mm screw that secures the BOSS S2 controller card modul...

Page 147: ...nd BOSS signal cable from the BOSS S2 controller card module Next steps 1 Replace the BOSS S2 controller card module or Replace the BOSS card filler Installing the BOSS S2 controller card module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Installing and removing system components 147 ...

Page 148: ... the chassis until it is secured 4 Using the Phillips 1 screwdriver secure the BOSS S2 controller card module with the M3 x 0 5 x 4 5 mm screw 5 Connect the BOSS power cable and the BOSS signal cable to the connectors on the system board Figure 127 Installing the BOSS S2 controller card module 6 Align the M 2 SSD at an angle with the BOSS S2 card carrier 7 Insert the M 2 SSD until it is firmly sea...

Page 149: ...he BOSS S2 card carrier Next steps 1 Follow the procedure listed in the After working inside your system System battery Replacing the system battery Prerequisites WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type That is recommended by the manufacturer Discard used batteries Installing and removing system c...

Page 150: ...ion cards 4 Remove the expansion card risers Steps 1 To remove the battery a Use a plastic scribe to pry out the system battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Figure 130 Removing the system battery 2 To install a new system battery a Hold the battery with the positive side facing up and slide it under th...

Page 151: ...he System Setup and if the time and date are still incorrect see Getting help section Optional internal USB card NOTE To locate the internal USB port on the system board see the System board jumpers and connectors section Removing the internal USB card Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 m...

Page 152: ...e listed in Before working inside your system 3 Remove the expansion card risers Steps 1 Connect the USB key to the internal USB card NOTE Ensure to install the internal USB card in the IDSDM USB card slot and not in the J_R3_PCIE_PWR connector slot 2 Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated 152 Installing and removin...

Page 153: ...ore working inside your system 3 Remove the expansion card riser NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Disconnect the intrusion switch cable from the connector on the rear I O board 2 Using a Phillips 2 screwdriver loosen the screw on the in...

Page 154: ...e the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guides on the intrusion switch module with the standoffs on the system 2 Slide the intrusion switch module into the slot in the system until firmly seated 3 Using a Phillips 2 screwdriver tighten the screw on the intr...

Page 155: ...low the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the expansion card riser Steps 1 Open the blue latch to disengage the OCP card 2 Push the OCP card towards the rear end of the system to disconnect from the connector on the system board 3 Slide the OCP card out of the slot on the system Installing and removin...

Page 156: ...emoving the OCP card 4 If the OCP card is not going to be replaced install a filler bracket Figure 137 Installation of filler bracket Next steps 1 Replace the OCP card 156 Installing and removing system components ...

Page 157: ...move the filler bracket Figure 138 Removal of filler bracket 2 Open the blue latch on the system board 3 Slide the OCP card into the slot in the system 4 Push until the OCP card is connected to the connector on the system board 5 Close the latch to lock the OCP card to the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Installing a...

Page 158: ...The active PSU supports 100 percent of the system load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than having one PSU in the sleep state the active PSU can also activate the sleeping PSU...

Page 159: ...nto place Removing a power supply unit Prerequisites CAUTION The system requires one power supply unit PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in the Safety instructions 2 Disconnect the power cable from the power outlet and from the PSU you intend to remove 3 Remove the cable...

Page 160: ...ed in the Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label 3 Remove the PSU blank Steps Slide the PSU into the PSU bay until the release latch snaps into place 160 Installing and removing system components ...

Page 161: ...tus The PSU redundancy may not occur until discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE Ensure that your operating system supports the version of the TPM module being installed Ensure that you download and install the latest BIOS firmware on your system En...

Page 162: ...to place 4 Replace the screw that secures the TPM to the system board Figure 142 Installing the TPM Initializing TPM for users Steps 1 Initialize the TPM For more information see Initializing the TPM for users 2 The TPM Status changes to Enabled Activated Initializing the TPM 1 2 for users Steps 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click...

Page 163: ... listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the following components a Air shroud if installed b Cooling fan cage assembly c Heat sink d Processor e Memory modules f Expansion card risers g IDSDM module if installed h Internal USB card if installed i OCP card if installed j Power supply units PSU k Rear drive cage l Disconnect ...

Page 164: ...m 3 If you are replacing the system board remove all the components that are listed in the removing the system board section Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system bo...

Page 165: ... by using the Easy Restore feature section b If the service tag is not backed up in the backup flash device enter the system service tag manually See the Manually update the Service Tag by using System Setup section c Update the BIOS and iDRAC versions Reenable the Trusted Platform Module TPM See the Upgrading the Trusted Platform Module section 4 If you are not using Easy restore import your new ...

Page 166: ...After replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system Service Tag use the System Setup menu to enter the Service Tag Steps 1 Turn on the system 2 To enter the System Setup press F2 3 Click Service Tag Settings 4 Enter the Service Tag NOTE You can enter the Service Tag only when the Servic...

Page 167: ...cedure listed in the Before working inside your system 3 Remove the system board Steps 1 Align the connectors and slots on the LOM card or rear I O board with the connector and standoffs on the system board 2 Press the LOM card or rear I O board until firmly seated on the system board connector 3 Using a Phillips 2 screwdriver secure the LOM card or rear I O board to the system board with screws I...

Page 168: ...igure 146 Installing the LOM card and rear I O board Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system 168 Installing and removing system components ...

Page 169: ...Standard PCIe adapter LP FH See Installing the LOM card and rear I O board Network cards OCP See Installing the OCP card PCIe SSD card See Installing an expansion card into the expansion card riser Power cords Power supplies See Installing a power supply unit Quick sync C70VC PE 8XK5Y OEM SD cards See Installing the MicroSD card TPM JD9CH See Upgrading the Trusted Platform Module Processor enablem...

Page 170: ...ller card module 1 or 2 BOSS S2 card carrier 1 or 2 M 2 SSD 2 M 2 240 GB information label 2 M 2 480 GB information label 1 BOSS card filler 1 Tech sheet To remove the BOSS blank 1 Power off the system and remove the system cover 2 Use a screwdriver to push out the BOSS blank from inside of the BOSS S2 controller card module slot Figure 147 Removing the BOSS blank To install the BOSS blank 1 Power...

Page 171: ...cable after inserting the BOSS S2 controller card module into the system To remove the BOSS S2 controller card module 1 Power off the system and remove the system cover 2 Remove the M 2 SSD To remove the M 2 SSD see removing the BOSS S2 controller card module steps 1 to 4 3 Remove the BOSS S2 controller card module To remove the BOSS S2 controller card module see removing the BOSS S2 controller ca...

Page 172: ...es 3 x 6 2 pin power cables 3 x 8 pin power cables Foam Mylar foam 1 Mylar foam 1 FL Full Length HL Half Length You may not need all the components in the kit for GPU installation For information on riser configurations see the expansion card installation guidelines section NOTE XGMI cable might be installed in the system if not available install the XGMI cable from the kit for better performance ...

Page 173: ... type GPU slots Riser 1 Slot 1 Processor 1 Configuration 3 R1A FH FL or HL 2 Slot 2 Processor 1 Configuration 6 R1C FH HL 1 2 Riser 2 Slot 3 Processor 1 Configuration 3 or 6 R2A HH HL 3 6 Slot 6 Processor 2 Riser 3 Slot 5 Processor 2 Configuration 3 R3A FH FL or HL 5 Configuration 6 R3A FH HL Riser 4 Slot 7 Processor 2 Configuration 3 R4A FH FL or HL 7 Slot 8 Configuration 6 R4C FH HL 7 8 FH Full ...

Page 174: ...ble to 180 degrees to connect the MB_SL3 and MB_SL4 to the J_SL3 and J_SL4 connectors on the system board c Install the cable tie and tighten to fix the cables d To know the XGMI cable connectors on the system board refer to the System board jumpers and connectors topic 8 Install the full length expansion card riser or half height expansion card riser See GPU kit components table for supported GPU...

Page 175: ...Figure 149 Installing Mylar foam on the system cover After installing follow the after working inside the system instructions Upgrade Kits 175 ...

Page 176: ... card For installation procedure of IDSDM see installing the IDSDM module section NOTE Ensure to install the IDSDM module in the IDSDM USB card port and not in the J_R3_PCIE_PWR connector port Figure 150 IDSDM port information 176 Upgrade Kits ...

Page 177: ...he IDSDM USB card port and not in the J_R3_PCIE_PWR connector port Figure 151 Internal USB card port information Serial COM port kit The serial COM port kit contains the components listed in the table Table 37 Serial COM port kit Components Quantity Werial COM port card 1 Cable 1 For installation procedure of the serial COM port see www dell com poweredgemanuals in the serial COM port section Upgr...

Page 178: ... reset the passwords To install components and cables correctly you must be able to identify the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 152 System board jumpers and connectors Table 38 System board jumpers and connectors Item Connector Description 1 SL5_CPU2_PA4_SA1 PCIe NVMe SATA conn...

Page 179: ...or 15 SIG_PWR_4 GPU power 16 MB_FRONT_VIDEO Front VGA 17 SL8_CPU1_PA2 PCIe NVMe connector 8 18 IO_RISER1 CPU1 Riser 1 19 SL7_CPU1_PB2 PCIe NVMe connector 7 20 BOSS_CARD_PWR BOSS card power 21 PWRD_EN PWRD_EN Jumpers 22 RGT_CP Right control panel 23 FAN_2U6 Fan 6 24 NVRAM_CLR NVRAM_CLR Jumpers 25 A16 A8 A15 A7 A14 A4 A13 A3 DIMMs for processor 1 channels E F G H 26 FAN2U5 Fan 5 27 SIG_PWR_2 Backpla...

Page 180: ...IOS settings The BIOS interface is designed for advanced users Any change in the setting could prevent your system from starting correctly and you might have potential loss of data Disabling a forgotten password The software security features of the system include a system password and a setup password The password jumper enables or disables password features and clears any password s currently in...

Page 181: ...h the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system and all the attached peripherals 6 Power off the system 7 Remove the system cover 8 Move the jumper on the system board from pins 4 and 6 to pins 2 and 4 9 Replace the system cover 10 Reconnect the system to the electrical outlet and power on the system and all the attached peripherals...

Page 182: ...or The indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber i...

Page 183: ...ation guidelines section System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system Figure 154 System health and system ID indicator Table 41 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indicates that the system is powered on is healthy and system ID mode is...

Page 184: ... amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly Restart the system If the problem persists see the Getting help section iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem You can configure iDRAC Direct by using a USB to micro USB type AB cable which you ...

Page 185: ... the right button to increase scrolling speed Release the button to stop NOTE The display stops scrolling when the button is released After 45 seconds of inactivity the display starts scrolling 4 LCD display Displays the system information status and error messages or iDRAC IP address Viewing Home screen The Home screen displays user configurable information about the system This screen is display...

Page 186: ...tion Table 46 View menu Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Di...

Page 187: ... illuminated translucent handle that serves as an indicator The indicator shows if power is present or if a power fault has occurred Figure 157 AC PSU status indicator 1 AC PSU handle 2 Socket 3 Release latch Table 48 AC PSU status indicator codes continued Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational Blinking amber In...

Page 188: ...ber Indicates an issue with the PSU Not powered on Indicates that the power is not connected to the PSU Blinking green When hot plugging a PSU it blinks green five times at a rate of 4 Hz and powers off This indicates a PSU mismatch due to efficiency feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended ...

Page 189: ... green amber and then powers off Indicates that there is an expected drive failure Blinks amber four times per second Indicates that the drive has failed Blinks green slowly Indicates that the drive is rebuilding Solid green Indicates that the drive is online Blinks green for three seconds amber for three seconds and then powers off after six seconds Indicates that the rebuild has stopped Using sy...

Page 190: ...if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities Launch Diagnostics 3 Alternatively when the system is booting press F10 select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the...

Page 191: ...com support home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product s...

Page 192: ... storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case wit...

Page 193: ...ion For information about setting up your system see the Getting Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Co...

Page 194: ...talling and using Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features ...

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