Dell E28S Series, Owner'S Manual, Page: 199 / 220

Disabling a forgotten password
The software security features of the system include a system password and a setup password.
The password jumper enables these password features or disables them and clears any
password(s) currently in use.
Before you begin
CAUTION Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Procedure
1. Turn off the system, including any attached peripherals, and disconnect the system from
the electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on
pins 2 and 4. However, before you assign a new system and/or setup password, you must
move the jumper back to pins 4 and 6.
Note: If you assign a new system and/or setup password with the jumper on pins 2 and
4, the system disables the new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6. Turn off the system, including any attached peripherals, and disconnect the system from
the electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.
Jumpers and connectors
Dell PowerEdge R430 Owner's Manual 199