Dell E2423H User Manual Download | Manualshive

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Setting up the monitor

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Connecting DP cable

DP

DP

Connecting HDMI cable

HDMI

HDMI

Organizing cables

Use the cable-management clip to route the cables connected to your monitor.

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Summary of Contents for E2423H

Page 1: ...Dell E2423H E2423HN User s Guide Monitor Model E2423H E2423HN Regulatory Model E2423Ht E2423Hf E2423HNf ...

Page 2: ...damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 06 Rev A01 ...

Page 3: ...onitor quality and pixel policy 18 Maintenance guidelines 18 Setting up the monitor 19 Connecting the stand 19 Connecting your monitor 20 Organizing cables 21 Removing the stand 22 Operating your monitor 24 Turning on the monitor 24 Using the front panel controls 24 Using the On Screen Display OSD menu 29 Setting up display resolution on your monitor 42 Using tilt 44 ...

Page 4: ... test 45 Built in diagnostics 46 Common problems 47 Product specific problems 49 Appendix 50 FCC Notices U S Only and Other Regulatory Information 50 Contact Dell 50 EU product database for energy label and product information sheet 50 ...

Page 5: ...ything is missing NOTE Some items may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE To set up Stand from any other source refer to the documentation comes with the Stand for instruction Component image Component description Display Stand riser Stand base VESA Screw Cover Power cable varies by country VGA cable EMEA and Japan region ...

Page 6: ...ents for easy setup and screen optimization 0 3 W in Standby Mode Optimize eye comfort with a flicker free screen The monitor adopts flicker free technology which clears the eye visible flicker brings comfort viewing experience and preventing users suffer from eye strain and fatigue Possible long term effects if blue light emission from the monitor may cause damage to the eyes including eye fatigu...

Page 7: ...ess the OSD menu and change the settings if required For more information see Using the front panel controls 2 Power On Off button with LED indicator To turn the monitor On or Off Solid white light indicates that the monitor is turned on and functioning normally Blinking white light indicates that the monitor is in Standby Mode ...

Page 8: ...ID 1111240127 IS 13252 Part 1 IEC 60950 1 R 41055611 www bis gov in Label Description Use 1 Security lock slot based on Kensington Security SlotTM Secures monitor with security cable lock sold separately 2 Barcode serial number and service tag label See this label if you need to contact Dell for technical support The Service Tag is a enables Dell service technicians to identify the hardware compon...

Page 9: ...wer cable 2 DP port For connection to your computer using DP cable 3 VGA port For connection to your computer using VGA cable E2423HN 1 3 2 Label Description Use 1 Power port To connect the monitor power cable 2 HDMI port For connection to your computer using HDMI cable 3 VGA port For connection to your computer using VGA cable ...

Page 10: ...l 178 typical 178 typical Brightness 250 cd m typical Contrast ratio 3 000 to 1 typical Faceplate coating Anti glare with 3H hardness Backlight LED edgelight system Response time Normal mode Fast mode 8 ms 5 ms Color depth 16 7 million colors Color gamut 72 NTSC CIE1931 83 NTSC CIE1976 Dell display manager compatibility Yes Connectivity E2423H 1 x DP1 2 1 x VGA E2423HN 1 x HDMI 1 4 1 x VGA Bezel w...

Page 11: ...ontal frequency kHz Vertical frequency Hz Pixel clock MHz Sync polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 59 9 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x1024 64 0 60 0 108 0 VESA 1280 x1024 80 0 75 0 135 0 ...

Page 12: ...1 and EU 2019 2013 2 Max brightness and contrast setting 3 Pon Power consumption of On Mode as defined in Energy Star 8 0 version TEC Total energy consumption in kWh as defined in Energy Star 8 0 version This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obli...

Page 13: ...mance on cables that are not shipped with your Dell monitor Dimensions with stand Height 420 35 mm 16 55 in 420 35 mm 16 55 in Width 552 64 mm 21 76 in 552 64 mm 21 76 in Depth 171 0 mm 6 73 in 171 0 mm 6 73 in Dimensions without stand Height 331 61 mm 13 06 in 331 61 mm 13 06 in Width 552 64 mm 21 76 in 552 64 mm 21 76 in Depth 49 69 mm 1 96 in 49 69 mm 1 96 in Stand dimensions Height 174 02 mm 6...

Page 14: ...to 104 F Non operating Storage Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage Shipping 5 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal dissipation 85 30 BTU hour maximum 54 59 BTU hour on mode ...

Page 15: ... Pin assignments D Sub 15 pin connector Pin Number Signal Assignment 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 DDC 5 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 16: ...in connector Pin Number Signal Assignment 1 ML_LANE3_N 2 GND 3 ML_LANE3_P 4 ML_LANE2_N 5 GND 6 ML_LANE2_P 7 ML_LANE1_N 8 GND 9 ML_LANE1_P 10 ML_LANE0_N 11 GND 12 ML_LANE0_P 13 GND 14 GND 15 AUX _CH_P 16 GND 17 AUX _CH_N 18 HPD 19 RETURN 20 DP_PWR ...

Page 17: ...A 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 18: ...ell com pixelguidelines Maintenance guidelines Cleaning your monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet CAUTION Read and follow the Safety instructions before cleaning the monitor For best practices follow these instructions in the list below while unpacking cleaning or handling your monitor To clean your screen lightly dampen a soft and c...

Page 19: ...2423H E2423HN 1 Assemble the stand riser to stand base a Place the monitor stand base on a stable table top b Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place 2 Attach the stand assembly to the monitor a Place the monitor on a soft cloth or cushion near the edge of desk b Align the stand assembly bracket to the monitor groove c Insert the br...

Page 20: ...ns shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm or H05VVH2 F2 3G 0 75mm shall be used An alternative flexible cord is synthetic rubber NOTE Do not connect all cables to the computer at the same time It is recommended to route the cables through the cable management slot before you c...

Page 21: ...Setting up the monitor 21 Connecting DP cable DP DP Connecting HDMI cable HDMI HDMI Organizing cables Use the cable management clip to route the cables connected to your monitor ...

Page 22: ...shipped with your monitor To remove the stand E2423H E2423HN 1 a Place the monitor on a soft cloth along the desk b Remove VESA cover to access the release button 2 a Use a long and thin screwdriver to push the release latch located in a hole just above the stand b Once the latch is released remove the base away from the monitor c Press down on the quick release tab latch on the bottom of the base...

Page 23: ... ID 1111240125 ID 1111240127 IS 13252 Part 1 IEC 60950 1 R 41055611 www bis gov in Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible base mounting kit 1 Place the monitor panel on a soft cloth or cushion on a stable flat table 2 Remove the stand 3 Use a screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall...

Page 24: ...423H E2423HN 1 2 3 4 5 The following table describes the control buttons Control buttons Description 1 Preset mode Use this button to choose from a list of preset modes 2 Brightness Contrast For direct access to the Brightness and Contrast menu 3 Menu To launch the On Screen Display OSD menu or to access the list of items options of a menu item For more information see Accessing the OSD menu 4 Exi...

Page 25: ...he OSD menu and or power button Use the Lock menu to lock the button s 1 Select one of the following options Language Transparency Timer Reset Menu Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Lock Power Button Menu Power Buttons Disable Menu Buttons 2 The following message appears Dell 24 Monitor Yes No E2423H E2423HN Are you sure you want to ...

Page 26: ...nitor Select option 2 Select one of the following options Options Description 1 Menu Buttons lock Select this option to lock OSD menu function 2 Power Button lock Use this option to lock power button 3 Menu and Power Buttons lock Use this option to lock OSD menu and power button 4 Built in Diagnostics Use this option to run the built in diagnostics see Built in diagnostics ...

Page 27: ...l 24 Monitor Select option Dell 24 Monitor Select option Dell 24 Monitor Select option Options Description 1 Menu Buttons unlock Use this option to unlock OSD menu function 2 Power Button unlock Use this option to unlock power button 3 Menu and Power Buttons unlock Use this option to unlock OSD menu and power button 4 Built in Diagnostics Use this option to run the built in diagnostics see Built i...

Page 28: ...e image settings 1 2 3 4 Control buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button to confirm your selection in a menu 4 Back Use the Back button to go back to the previous menu ...

Page 29: ...itor Brightness Contrast Auto Adjust Input Source 75 75 Color Display Menu Personalize Others E2423H E2423HN 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press and then use the and buttons according to the...

Page 30: ... button to decrease the brightness min 0 max 100 Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The contrast function adjusts the degree of difference between darkness and lightness on the screen Auto Adjust Use this option to activate aut...

Page 31: ...ou press the button while there are no active video input signals or attached cables This option is available only when you are using the analog VGA connector Input Source Use the Input Source menu to switch between the different video signals that may be connected to your monitor E2423H one VGA and one DP input Dell 24 Monitor Brightness Contrast Auto Adjust Input Source Color VGA DP Auto Select ...

Page 32: ...23HN Preset Modes When you select Preset Modes you can choose Standard ComfortView Warm Cool Custom Color from the list Standard Load the monitor s default color settings This is the default preset mode ComfortView Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes NOTE To reduce the risk of eye strain and neck arm back shoulders pain from usin...

Page 33: ...t Auto Adjust Input Source Color Display Menu Personalize Others Preset Modes Input Color Format Reset Color Standard Warm Cool ComfortView Custom Color E2423H E2423HN Input Color Format Allow you to set the video input mode to RGB Select this option if your monitor is connected to a computer or a media player that supports RGB output YCbCr YPbPr Select this option if your media player supports on...

Page 34: ... Brightness Contrast Auto Adjust Input Source Color Aspect Ratio Horizontal Position Vertical Position Sharpness Pixel Clock Phase Reset Display Display Menu Personalize Others 16 9 50 E2423H E2423HN Response Time Normal Aspect Ratio Adjust the image ratio to 16 9 4 3 or 5 4 Horizontal Position VGA input only Use or to move image left and right Minimum is 0 Maximum is 100 Vertical Position VGA inp...

Page 35: ...o adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Dell 24 Monitor Brightness Contrast Auto Adjust Input Source Color Display Menu Personalize Others Language Transparency Timer Lock English 20 20 s Reset Menu Disable E2423H E2423HN Language Language options set the OSD display to one of the eight languages English Spanish Fren...

Page 36: ...are locked and not accessible by the user Power Button Only the Power button is locked and not accessible by the user Menu Power Buttons Both the Menu function Power buttons are locked and not accessible by the user The default setting is Disable NOTE To unlock the button s press and hold key of the monitor for 4 seconds Reset Menu Select this option to restore default menu settings Personalize Se...

Page 37: ...f in On Mode to save energy Reset Personalization Allow you to restore shortcut key to the default setting Others E2423H E2423HN Dell 24 Monitor Brightness Contrast Auto Adjust Input Source Color Display Menu Personalize Others Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset On Off ABCDEFG ENERGY STAR Display Info Press to display the information about the display E2423...

Page 38: ... Brightness Contrast Auto Adjust Input Source Color Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset Display Menu Personalize Others On Off LCD Conditioning Help reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run To start LCD Conditioning select On Dell 24 Monitor Brightness Contrast Auto Adjust Input So...

Page 39: ...hers Factory Reset Service Tag On Off ABCDEFG ENERGY STAR Reset Others Reset all settings under the Others setting menu to the factory default Factory Reset Restore all preset values to the factory default setting These are also the settings for ENERGY STAR tests E2423H E2423HN Dell 24 Monitor Brightness Contrast Auto Adjust Input Source Color Display Menu Personalize Others Display Info DDC CI LC...

Page 40: ...H E2423HN Before the Lock function is activated the following message is displayed Dell 24 Monitor Are you sure you want to lock the Menu Buttons To unlock the Buttons refer to the User s Guide E2423Hx No Yes E2423H E2423HN NOTE The message may be slightly different according to the selected settings Before the DDC CI function is disabled the following message is displayed Dell 24 Monitor The func...

Page 41: ...er Standby mode after 4 minutes if left at this state E2423H E2423HN Dell 24 Monitor No VGA Cable www dell com E2423Hx The display will go into Standby mode in 4 minutes E2423Hx E2423H Dell 24 Monitor No DP Cable www dell com E2423Hx The display will go into Standby mode in 4 minutes E2423Hx E2423HN Dell 24 Monitor No HDMI Cable www dell com E2423Hx The display will go into Standby mode in 4 minut...

Page 42: ...n and select 1920 x 1080 4 Click OK In Windows 10 or Windows 11 1 Right click on the desktop and click Display Settings 2 Click Advanced Display Settings 3 Click the drop down menu under Resolution and select 1920 x 1080 4 Click Apply If you do not see the recommended resolution as an option you may need to update your graphics driver Use one of the following methods to update the graphics driver ...

Page 43: ...ion at the top of the window For example NVIDIA AMD Intel and so on 6 Refer to the graphic card provider website for updated driver For example https www AMD com or https www NVIDIA com 7 After installing the drivers for your graphics adapter attempt to set the resolution to 1920 x 1080 again In Windows 10 or Windows 11 1 Right click on the desktop and click Display Settings 2 Click Advanced displ...

Page 44: ...44 Operating your monitor Using tilt You can tilt the monitor for the most comfortable viewing angle NOTE The stand is not attached when the monitor is shipped from the factory ...

Page 45: ...e involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white E2423H Dell 24 Monitor No DP Cable www dell com E2423H The display will go into Standby mode in 4 minutes E2423H E2423HN Dell 24 Monitor No HDMI Cable www dell com E2423HN The display will go into Standb...

Page 46: ... on the surface of the screen 2 Press and hold Button 4 for about 4 seconds and wait for a pop up menu 3 Use Button 1 or 2 to select the and press to confirm A gray test pattern appears at the beginning of the diagnostic program 4 Carefully inspect the screen for abnormalities 5 Press Button 1 to change the test patterns 6 Repeat steps 4 and 5 to inspect the display in red green blue black white a...

Page 47: ... correct aspect ratio Shaky Jittery video Reset the monitor to Factory Settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing pixels Cycle power On off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information about Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com pixelguideli...

Page 48: ...Missing color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong color Try different Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD Change the Input Color Format to RGB or YCbCr YPbPr in the Color s...

Page 49: ...f the OSD menu is locked If yes press and hold the Exit button button 4 for four seconds to unlock No input signal when user controls are pressed Check the signal source Ensure that the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the compu...

Page 50: ...3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content visit https www dell com suppor...

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