background image

 

Individual User Real Site Sales

 

044-556-4649 

 

Switchboard

 

044-556-4300

 

 Korea (Seoul)

 

 

International Access Code: 

001

  

 

Country Code: 

82

  

 

City Code: 

2

  

 

Online Support

 

support.ap.dell.com 

 

Technical Support for XPS computers only

 

toll-free: 080-999-0283

 

Technical Support, Customer Service

 

toll-free: 080-200-3800

 

Technical Support - Dimension, PDA, Electronics, and Accessories

 

toll-free: 080-200-3801

 

Sales

 

toll-free: 080-200-3600

 

Fax

 

2194-6202

 

Switchboard

 

2194-6000

 

 Latin America

 

 

Customer Technical Support (Austin, Texas, U.S.A.)

 

512 728-4093

 

Customer Service (Austin, Texas, U.S.A.)

 

512 728-3619

 

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

 

512 728-3883

 

Sales (Austin, Texas, U.S.A.)

 

512 728-4397

 

Sales Fax (Austin, Texas, U.S.A.)

 

512 728-4600

 

or 512 728-3772 

 

 Luxembourg

 

 

International Access Code: 

00

  

 

Country Code: 

352

  

 

Online Support

 

 support.euro.dell.com

 

 

Support

 

342 08 08 075

 

Home/Small Business Sales

 

+32 (0)2 713 15 96 

 

Corporate Sales

 

26 25 77 81

 

Customer Service

 

+32 (0)2 481 91 19

 

Fax

 

26 25 77 82

 

 Malaysia (Penang)

 

 

International Access Code: 

00

  

 

Country Code: 

60

  

 

City Code: 

4

  

 

Online Support

 

 support.ap.dell.com

 

 

Technical Support - XPS computers only

 

toll-free: 1 800 885 784

 

Technical Support - Dell Precision, OptiPlex, and Latitude

 

toll-free: 1 800 880 193

 

Technical Support - Dimension, Inspiron, and Electronics and 

Accessories

 

toll-free: 1 800 881 306

 

Technical Support - PowerApp, PowerEdge, PowerConnect, and 

PowerVault

 

toll-free: 1800 881 386

 

Customer Service

 

toll-free: 1800 881 306 (option 6)

 

Transaction Sales

 

toll-free: 1 800 888 202

 

Corporate Sales

 

toll-free: 1 800 888 213

 

 Mexico

 

 

International Access Code: 

00

  

 

Country Code: 

52

  

 

Online Support

 

www.dell.com/mx

 

[email protected] 

 

Technical Support

 

001-866-563-4425

 

Sales

 

50-81-8800 

 

or 001-800-888-3355 

 

Customer Service

 

001-877-384-8979

 

or 001-877-269-3383 

 

Main

 

50-81-8800

 

or 001-800-888-3355 

 

or 001-866-851-1754 

 

 Montserrat

 

 

Online Support

 

[email protected]

 

Technical Support, Customer Service, Sales

 

toll-free: 1-866-278-6822

 

 Netherlands Antilles

 

 

Online Support

 

[email protected]

 

Technical Support, Customer Service, Sales

 

001-800-882-1519

 

 Netherlands (Amsterdam)

 

 

International Access Code: 

00

  

 

Country Code: 

31

  

 

City Code: 

20

  

 

Online Support

 

 support.euro.dell.com 

 

Technical Support for XPS computers only

 

020 674 45 94

 

Technical Support

 

020 674 45 00

 

Technical Support Fax

 

020 674 47 66

 

Home/Small Business Customer Service

 

020 674 42 00

 

Relational Customer Service

 

 020 674 4325

 

Home/Small Business Sales

 

020 674 55 00

 

Relational Sales

 

020 674 50 00

 

Home/Small Business Sales Fax

 

020 674 47 75

 

Relational Sales Fax

 

020 674 47 50

 

Switchboard

 

020 674 50 00

 

Switchboard Fax

 

020 674 47 50

 

 New Zealand

 

 

International Access Code: 

00

  

 

Country Code: 

64

  

 

Online Support

 

 support.ap.dell.com

 

 

support.ap.dell.com/contactus 

 

Technical Support for XPS computers only

 

toll-free: 0800 335 540

 

Technical Support, Customer Service, Sales 

 

0800 441 567

 

 Nicaragua

 

 

Online Support

 

www.dell.com/ni

 

[email protected] 

 

Technical Support, Customer Service, Sales

 

001-800-220-1377

 

 Norway (Lysaker)

 

 

Online Support

 

 support.euro.dell.com

 

 

Technical Support for XPS computers only

 

815 35 043

Summary of Contents for E228WFP

Page 1: ...e used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model E228WFP November 2006 Rev A00 About Your Monitor Front View Back View Side View Bottom View Monitor Specifications Caring for your Monitor Using Your Monitor Stand Attaching the Stand Organizing You...

Page 2: ... View Back View Bottom View Side View Monitor Specifications LCD Monitor Quality Pixel Policy Caring for your Monitor Front View Back View 1 Input source select button 2 OSD menu select button 3 Brightness Contrast Down button 4 Auto adjust Up button 5 Power button with power light indicator ...

Page 3: ...ock slot Use a security lock with the slot to help secure your monitor 4 Dell Soundbar mounting brackets Attach the optional Dell Soundbar 5 Regulatory rating label List the regulatory approvals 6 Stand removal button Press to release the stand from the monitor 7 Cable management hole Help organize cables by placing them through the hole 1 Power connector Insert the power cable 2 DVI connector Con...

Page 4: ... Power Consumption Normal operation Active Active Active Green 45 W typical Active off mode Inactive Inactive Blanked Amber Less than 2 W Switch off Off Less than 1 W NOTE The OSD only functions in the normal operation mode One of the following messages appears when the menu or plus buttons are pressed when in Active off mode 1 Auto detect In Power Save Mode Press computer power button or any key ...

Page 5: ... Pin 12 No Pin 20 No Pin 5 No Pin 13 No Pin 21 No Pin 6 DDC Clock 14 5V Power 22 T M D S Clock Shield 7 DDC Data 15 Ground for 5V 23 T M D S Clock 8 No Connect 16 Hot Plug Detect 24 T M D S Clock General Model number E228WFP Screen type Active matrix TFT LCD Screen dimensions 22 inches 22 inch viewable image size Preset display area Horizontal 473 76 mm 18 65 inches Vertical 296 1 mm 11 66 inches ...

Page 6: ... impedance with HDCP support Synchronization input signals Separate horizontal and vertical synchronizations polarity free TTL level AC input voltage frequency current 100 to 240 VAC 50 or 60 Hz 3 Hz 1 5A Inrush current 120V 30A Max 240V 60A Max Physical Characteristics Connector type 15 pin D subminiature blue connector DVI D white connector Signal cable type Digital Detachable DVI D Solid pins s...

Page 7: ...er when you unpack your monitor wipe it off with a cloth This white powder occurs during the shipping of the monitor l Handle your monitor with care as darker colored plastics may scratch and show white scuff marks more than lighter colored monitor l To help maintain the best image quality on your monitor use a dynamically changing screen saver and power off your monitor when not in use Back to Co...

Page 8: ...e that the voltage selection switch on the power supply for the computer is set to match the alternating current AC power available at your location 115 volts V 60 hertz Hz in most of North and South America and some Far Eastern countries such as Japan South Korea also 220 volts V 60 hertz Hz and Taiwan 230 volts V 50 hertz Hz in most of Europe the Middle East and the Far East Always be sure that ...

Page 9: ...d that is specific for XPS computers you may contact Dell through the support number listed and your call will be routed appropriately l For support by phone use the phone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator NOTE The contact information provided was deemed correct at the time that th...

Page 10: ...runei Country Code 673 Technical Support Penang Malaysia 604 633 4966 Customer Service Penang Malaysia 604 633 3101 or toll free 801 1012 Transaction Sales Penang Malaysia 604 633 3101 or toll free 801 1012 Canada North York Ontario International Access Code 011 Online Order Status www dell ca ostatus Online Support support ca dell com AutoTech automated Hardware and Warranty Support toll free 1 8...

Page 11: ...y Code 420 Online Support support euro dell com czech_dell dell com Technical Support 22537 2727 Customer Service 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switchboard 22537 2711 Denmark Copenhagen International Access Code 00 Country Code 45 Online Support support euro dell com Technical Support for XPS computers only 7010 0074 Technical Support 7023 0182 Customer Service Relational 7023...

Page 12: ... Service Sales toll free 1 866 540 3355 Guatemala Online Support www dell com gt la techsupport dell com Technical Support Customer Service Sales 1 800 999 0136 Guyana Online Support la techsupport dell com Technical Support Customer Service Sales toll free 1 877 270 4609 Hong Kong International Access Code 001 Country Code 852 Online Support support ap dell com support dell com cn email Technical...

Page 13: ...mer Service 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica Online Support la techsupport dell com Technical Support Customer Service Sales dial from within Jamaica only 1 800 440 9205 Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Online Support support jp dell com Technical Support XPS computers only toll free 0120 937 786 Technical Support outside of Ja...

Page 14: ... 1800 881 306 option 6 Transaction Sales toll free 1 800 888 202 Corporate Sales toll free 1 800 888 213 Mexico International Access Code 00 Country Code 52 Online Support www dell com mx la techsupport dell com Technical Support 001 866 563 4425 Sales 50 81 8800 or 001 800 888 3355 Customer Service 001 877 384 8979 or 001 877 269 3383 Main 50 81 8800 or 001 800 888 3355 or 001 866 851 1754 Montse...

Page 15: ...ll free 1 866 540 3355 St Lucia Online Support www dell com lc la techsupport dell com Technical Support Customer Service Sales toll free 1 866 464 4352 St Vincent and the Grenadines Online Support www dell com vc la techsupport dell com Technical Support Customer Service Sales toll free 1 866 464 4353 Singapore Singapore International Access Code 005 Country Code 65 l The phone numbers in this se...

Page 16: ...ternational Access Code 002 Country Code 886 Online Support support ap dell com support dell com cn email Technical Support XPS computers only toll free 0080 186 3085 Technical Support OptiPlex Latitude Inspiron Dimension and Electronics and Accessories toll free 0080 186 1011 Technical Support Servers and Storage toll free 0080 160 1256 Customer Service toll free 0080 160 1250 option 5 Transactio...

Page 17: ... 1 800 727 1100 Healthcare toll free 1 800 274 1550 K 12 Education toll free 1 888 977 3355 Higher Education toll free 1 800 274 7799 Printers Projectors PDAs and MP3 Players toll free 1 877 459 7298 Customer Service toll free 1 800 624 9897 Automated Order Status toll free 1 800 433 9014 Small Business toll free 1 800 456 3355 Medium and Large Business toll free 1 877 671 3355 State and Local Gov...

Page 18: ...phics Adapter o ATI 1 ATI Folder on the CD RADEON RAGE family only excludes mobile and FireGL platforms 2 Run the installation by double clicking the executable file 3 After installing the drivers attempt to set the resolution to 1680x1050 again o NVidia 1 NVidia folder on the CD GEFORCE TNT2 family only excludes mobile and QUADRO chipsets 2 Run the installation by double clicking the executable f...

Page 19: ... support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1680x1050 again Back to Contents Page NOTE If you are unable to set the resolution to 1680x1050 please contact Dell to inquire about a Graphics Adapter that supports these resolutions ...

Page 20: ... at the top of the window e g NVIDIA ATI Intel etc 5 Please refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to1680x1050 again Back to Contents Page NOTE If you are unable to set the resolution to 1680x1050 please contact the manufacturer of your c...

Page 21: ...es 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding left mouse button and adjust the screen resolution to 1680X1050 4 Click OK If you do not see 1680X1050 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop w...

Page 22: ...Corporation Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the...

Page 23: ... the buttons on the front of the monitor to adjust the image settings CAUTION Before you begin any of the procedures in this section follow the safety instructions or 1 Turn off your computer and disconnect the power cable 2 Connect either the white DVI or the blue VGA cable to the connectors on the computer and the monitor 3 Connect the power cables 4 Turn on your monitor and computer If you do n...

Page 24: ...ppears on a black background if the monitor cannot sense a video signal Using the input select button select the desired input to be tested either Analog Input or Digital Input Disconnect the video cable from the video card and the Dell Self Feature Check dialogue box will appear if the display is operating correctly or or B OSD menu select The Menu button is used to open and exit the on screen di...

Page 25: ...ss NOTE Auto Adjust will not occur if you press the button while there are no active video input signals or attached cables E Power Button and Indicator Use the power button to turn the monitor on and off The green light indicates the monitor is on and fully functional An amber light indicates power save mode NOTE If you change the settings and then either proceed to another menu or exit the OSD m...

Page 26: ...your changes 6 Push the MENU button once to return to the main menu to select another option or push the MENU button two or three times to exit from the OSD menu Icon Menu and Submenus Description Exit Select to exit the Main menu Brightness Contrast Brightness adjusts the luminance of the backlight Adjust Brightness first then adjust Contrast only if further adjustment is necessary Push the butto...

Page 27: ...onfiguration NOTE When using DVI source the Auto Adjust is not available Image settings Pixel Clock Coarse Phase Fine The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference These settings are acces OSD menu by selecting Image Settings Use the and buttons to make adjustments Minimum 0 Maximum 100 If satisfactory results are not obtained using the Phas...

Page 28: ...nsive applications photograph multimedia movies etc l Normal Preset is selected to obtain the default factory color settings This setting is also the sRGB l User Preset Use the plus and minus buttons to increase or decrease each of the three colors R G B independently in sing from 0 to 100 l This feature can make color shift of video image to green or purple This is used to adjust for desired fles...

Page 29: ...after the las pressed a button Use the and buttons to adjust the slider in 5 second increments from 5 to 60 seconds OSD Lock Controls user access to adjustments When Yes is selected no user adjustments are allowed All buttons are locked except the button NOTE When the OSD is locked pressing the menu button takes the user directly to the OSD settings menu with OSD Lo No to unlock and allow user acc...

Page 30: ...ncluding color position brightness contrast and OSD hold time to the fact language of the OSD does not change DDC CI Enable the DDC CI control function DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustabl PC Default is Enable You can disable this feature by selecting Disable For best user experience and optimum performance of you...

Page 31: ... Dell desktop or portable computer Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell SoundBar is ...

Page 32: ...he place 3 Connect the soundbar with the power brick 4 Plug the power cables of the power brick into a nearby outlet 5 Insert the lime green mini stereo plug from the rear of the Soundbar into the computer s audio output jack NOTE The graphic is for illustration only Product appearance may vary NOTE The base removal is not necessary to install the soundbar Shown with base detached for illustration...

Page 33: ...connected or damaged 4 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer system your monitor is functioning properly OSD Warning Messages One of the following warning messages may appear on the screen indicating that the monitor is out...

Page 34: ...Phase and Clock controls via OSD l Perform monitor reset l Check environmental factors l Relocate and test in another room Missing Pixels LCD screen has spots l Cycle power on off l These are pixels that are permanently off and this is a natural defect that occurs in LCD technology Brightness Problems Picture too dim or too bright l Perform monitor reset l Push Auto Adjust button l Adjust brightne...

Page 35: ...undbar clockwise to a higher volume setting l Clean and reseat the audio line in plug l Test the Soundbar using another audio source i e portable CD player Distorted Sound Computer s sound card is used as the audio source l Clear any obstructions between the Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the sou card l Set all Windows volume con...

Page 36: ... tabs of the stand 3 Lower the monitor so that the monitor mounting area snaps on locks to stand Organizing Your Cables After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment use the cable management hole to neatly organize all cables as shown above Using the Tilt With the built in pedestal you can tilt the monitor for the most comfortabl...

Page 37: ...r panel on a soft cloth or cushion press and hold the stand removal button and then remove the stand Back to Contents Page NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a clean surface ...

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