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Dell USB-C Mobile Adapter
DA300
User’s Guide

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Summary of Contents for DA300

Page 1: ...Dell USB C Mobile Adapter DA300 User s Guide ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...3 Contents What s in the box 4 Features 5 Front view 5 Back view 6 Using your mobile adapter 7 Troubleshooting 12 Specifications 15 Statutory information 17 Warranty 17 ...

Page 4: ...4 What s in the box 1 Mobile adapter 2 Documents 1 2 ...

Page 5: ...5 Features Front view 1 Ethernet port 2 USB C cable 3 USB C port 4 USB A port 5 Bottom section 6 Top section 1 2 3 4 5 6 ...

Page 6: ...6 Back view 7 HDMI port 8 VGA port 9 DisplayPort 7 8 9 ...

Page 7: ...7 Using your mobile adapter 1 Using your fingertips hold the bottom section of the mobile adapter 2 With the USB C cable facing you turn top section to release the USB C cable ...

Page 8: ...8 3 Connect the USB C cable of your mobile adapter to the USB C port on your computer NOTE Power delivery pass through is not supported on the USB C port on your device DA300 ...

Page 9: ...eo port Connect an external display or a projector Network port Connect an Ethernet RJ45 cable from a router or a broadband modem for network or internet access USB C and USB A ports Connect peripherals such keyboards mice and external storage devices ...

Page 10: ...10 NOTE When the mobile adapter is connected to the 5V 3A USB C port on your computer the USB A and USB C ports will work at the same time ...

Page 11: ... your computer only one of the USB A and USB C ports will work For example When a peripheral is plugged in to the USB C port on your mobile adapter the USB A will be disabled When a peripheral is plugged in to the USB A port on your mobile adapter the USB C will be disabled ...

Page 12: ...er to a 5V 1 5A USB C port on your computer you can use one video out port ethernet port and only one USB port The USB C port power cannot be increased to 5V 3A 15W Some platform BIOS has an option to enable 15W of power for the USB C port Press F2 while the system is starting up to go to Power Management Locate the USB C port power and change it accordingly Power Surge message pops up when connec...

Page 13: ...h the USB C port The mobile adapter is not supporting MAC address pass through and PXE boot The mobile adapter supports MAC address pass through and PXE boot with system BIOS support If your computers BIOS doesn t support MAC address pass through and PXE boot the mobile adapter will be unable to support these features PXE boot in UEFI Legacy mode is not working PXE boot support depends on the BIOS...

Page 14: ...Possible solutions Video on the attached monitor is not displayed in extended mode Change the setting under Control Panel All Control Panel Items Display Screen Resolution Switch modes by pressing the Windows Key P ...

Page 15: ... 5A USB C port on your computer only one of the USB A and USB C ports will work For example When a peripheral is plugged in to the USB C port on your mobile adapter the USB A will be disabled When a peripheral is plugged in to the USB A port on your mobile adapter the USB C will be disabled NOTE Downstream video out ports support a maximum of 3840 x 2160 at 60Hz refresh rate with computers that su...

Page 16: ...16 Recommended system requirements Supported operating system Windows 7 Windows 8 Windows 8 1 Windows 10 32 64 bits Mac OS v10 12 6 Operating temperature Product working in maximum ambient temp of 35 C ...

Page 17: ...tract terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to Dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded products that are sol...

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