Dell bpcwcsn_5 - OptiPlex - 740 User Manual Download Page 1

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w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Dell™ OptiPlex™ 740

User’s Guide

Models DCSM, DCNE, DCCY

Summary of Contents for bpcwcsn_5 - OptiPlex - 740

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell OptiPlex 740 User s Guide Models DCSM DCNE DCCY ...

Page 2: ...owerEdge PowerConnect and PowerApp are trademarks of Dell Inc AMD AMD Athlon AMD Phenom and combinations thereof and Cool n Quiet are trademarks of Advanced Micro Devices Inc Microsoft and Windows are registered trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Corporation Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Inc...

Page 3: ...nel Connectors 25 Inside Your Computer 26 System Board Components 28 Mini Tower Computer Model DCSM Specifications 31 I O Panel 37 Removing the I O Panel 37 Replacing the I O Panel 38 Removing the Computer Cover 39 PCI PCI Express Cards and PS 2 Serial Port Adapters 41 PCI Cards 41 PCI Express Cards 46 PS 2 Serial Port Adapters 56 Drives 61 General Installation Guidelines 61 Hard Drive 63 Drive Pa...

Page 4: ...System Board Components 102 Desktop Computer Model DCNE Specifications 105 I O Panel 111 Removing the I O Panel 111 Replacing the I O Panel 112 Drives 113 General Installation Guidelines 113 Optical Drive 115 Floppy Drive 118 Media Card Reader 121 Hard Drive 125 PCI PCI Express Cards and PS 2 Serial Port Adapters 135 PCI Cards 135 PCI Express and DVI Cards 146 PS 2 Serial Port Adapters 163 Power S...

Page 5: ...cifications 193 I O Panel 199 Removing the I O Panel 199 Replacing the I O Panel 201 Removing the Computer Cover 203 Drives 205 General Installation Guidelines 205 Hard Drive 208 Optical Drive 215 Floppy Drive and Media Card Reader 217 PCI PCI Express Cards and PS 2 Serial Port Adapters 223 PCI Cards 223 PCI Express and DVI Cards 227 PS 2 Serial Port Adapters 233 Power Supply 237 Replacing the Pow...

Page 6: ...a Forgotten Password and Setting a New Password 255 Trusted Platform Module TPM 255 Enabling the TPM Feature 255 System Setup 257 Overview 257 Entering System Setup 257 System Setup Options 258 Booting to a USB Device 264 Memory Key 264 Floppy Drive 264 Jumper Settings 265 Mini Tower Desktop and Small Form Factor Computers 265 Clearing Forgotten Passwords 265 Clearing CMOS Settings 266 HyperTransp...

Page 7: ...mputer 280 Replacing the Chassis Intrusion Switch 280 Resetting the Chassis Intrusion Detector 280 8 Battery 283 Replacing the Battery 283 9 Replacing the System Board 287 Removing the System Board Mini Tower Desktop and Small Form Factor Computers 287 Replacing the System Board Mini Tower Desktop and Small Form Factor Computers 290 10 Memory 291 DDR2 Memory Overview 291 Addressing Memory With 4 G...

Page 8: ...er 301 Identifying Drivers 301 Reinstalling Drivers and Utilities 302 Restoring Your Operating System 305 Windows Vista 305 Windows XP 305 Creating a Restore Point 305 Restoring the Computer to an Earlier Operating State 306 Undoing the Last System Restore 306 Reinstalling Microsoft Windows Vista and Windows XP 307 Before You Begin 307 14 Solving Problems 311 Troubleshooting Tips 311 Battery Probl...

Page 9: ...Reader Problems 318 Memory Problems 318 Mouse Problems 319 Network Problems 320 Power Problems 321 Printer Problems 322 Restoring Default Settings 323 Serial or Parallel Device Problems 323 Sound and Speaker Problems 323 No sound from speakers 323 No sound from headphones 325 Video and Monitor Problems 325 If the screen is blank 325 If the screen is difficult to read 326 15 Troubleshooting Tools a...

Page 10: ...counts and Fast User Switching 342 Adding User Accounts 342 Fast User Switching 343 Setting Up a Home and Office Network 343 Connecting to a Network Adapter 343 344 Network Setup Wizard 344 17 Getting Help 347 Obtaining Assistance 347 Online Services 347 AutoTech Service 348 Automated Order Status Service 348 Support Service 348 Problems With Your Order 349 Product Information 349 Returning Items ...

Page 11: ...Contents 11 18 Warranty 353 19 FCC Regulatory Model U S Only 355 Glossary 357 ...

Page 12: ...12 Contents ...

Page 13: ...ilities Media NOTE The Drivers and Utilities media may be optional and may not ship with your computer Documentation and drivers are already installed on your computer You can use the Drivers and Utilities media to reinstall drivers see Reinstalling Drivers and Utilities on page 302 or to run the Dell Diagnostics see Dell Diagnostics on page 327 Readme files may be included on your media to provid...

Page 14: ...troubleshoot and solve problems How to remove and install parts Quick Reference Guide NOTE This document may be optional and may not ship with your computer NOTE This document is available as a PDF at support dell com Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Product Information Guide What Ar...

Page 15: ... to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when contacting support Use the product key on the Microsoft Windows License Label if you need to reinstall your operating system Use the product key on the License Label if you need to reinstall your operating system NOTE As an increased security measure the newly designe...

Page 16: ...ssary for correct operation of your Dell computer The software automatically detects your computer and operating system and installs the updates appropriate for your configuration Dell Support Website support dell com NOTE Select your region or business segment to view the appropriate support site To download Desktop System Software 1 Go to support dell com and click Drivers and Downloads 2 Click ...

Page 17: ...Microsoft Windows XP 1 Click the Start button and click Help and Support 2 Either select one of the topics listed or type a word or phrase that describes your problem into the Search box click the arrow icon and then click the topic that describes your problem 3 Follow the instructions on the screen Microsoft Windows Vista 1 Click the Windows Vista Start button and then click Help and Support 2 In...

Page 18: ...rating system use the Operating System media See Reinstalling Microsoft Windows Vista and Windows XP on page 307 After you reinstall your operating system use the optional Drivers and Utilities media to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer NOTE The color of your media varies based on the operating system ...

Page 19: ...USB key Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Shut down the operating system a Save and close any open files and exit any open programs b Click the Start button and then click Shut Down c In the Shut Down Windows window select Shut down and then click OK The computer turns off after the ope...

Page 20: ...onnectors are correctly oriented and aligned NOTICE To avoid damaging the computer perform the following steps before you begin working inside the computer 1 Turn off your computer NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 2 Disconnect any telephone or telecommunication lines from the computer 3 Disconnect your comp...

Page 21: ...Mini Tower Computer 21 3 Mini Tower Computer About Your Mini Tower Computer Front View 3 10 9 6 7 2 1 8 5 4 ...

Page 22: ...system shutdown See Turning Off Your Computer on page 19 for more information NOTICE If your operating system has ACPI enabled when you press the power button the computer will perform an operating system shutdown 7 power light The power light illuminates and blinks or remains solid to indicate different operating modes No light The computer is turned off Steady green The computer is in a normal o...

Page 23: ...Mini Tower Computer 23 Back View 4 3 5 6 2 1 ...

Page 24: ...closely matches the AC power available in your location NOTICE In Japan the voltage selection switch must be set to the 115 V position even though the AC power available in Japan is 100 V Also ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location 4 power connector Insert the power cable 5 back panel connectors Plug serial USB a...

Page 25: ...ur computer to a network or broadband device connect one end of a network cable to either a network jack or your network or broadband device Connect the other end of the network cable to the network adapter connector on the back panel of your computer A click indicates that the network cable has been securely attached NOTE Do not plug a telephone cable into the network connector On computers with ...

Page 26: ... a sound card use the connector on the card 7 USB 2 0 connectors 5 Use the back USB connectors for devices that typically remain connected such as printers and keyboards 8 video connector Plug the cable from your VGA compatible monitor into the blue connector NOTE If you purchased an optional graphics card this connector will be covered by a cap Do not remove the cap Connect your monitor to the co...

Page 27: ...Mini Tower Computer 27 1 optical drive 2 floppy drive 3 power supply 4 chassis intrusion switch optional 5 system board 6 heat sink assembly 7 hard drive 1 3 5 4 7 2 6 ...

Page 28: ...28 Mini Tower Computer System Board Components 1 2 4 16 7 15 17 8 5 6 3 9 11 20 21 18 13 12 22 19 10 14 ...

Page 29: ...nnector FRONTPANEL 8 power connector POWER1 9 intrusion switch connector INTRUDER 10 CMOS reset jumper RTCRST 11 battery socket BATTERY 12 internal USB USB1 13 PCI Express x16 connector SLOT1 14 standby power AUX_PWR_LED 15 PCI connector SLOT2 16 PCI Express x1 connector SLOT4 17 password jumper PSWD 18 PCI connector SLOT3 19 floppy drive connector DSKT 20 serial connector PS2 SER2 21 Optional DVI...

Page 30: ...30 Mini Tower Computer ...

Page 31: ...4 Internal cache AMD Phenom Quad Core 2 MB L2 dedicated cache and 2 MB shared L3 cache AMD Phenom Triple Core 1 5 MB L2 dedicated cache and 2 MB shared L3 cache AMD Athlon 64 X2 2 MB L2 dedicated cache AMD Athlon 64 X2 1 MB L2 dedicated cache AMD Athlon 1 MB L2 dedicated cache AMD Athlon 512 KB L2 dedicated cache Memory Type 533 667 or 800 MHz DDR2 SDRAM Memory connectors 4 Memory modules supporte...

Page 32: ...creen and the system setup program screens NIC support for Atmel 1 Mb and 2 Mb EEPROM Capable of 10 100 1000 communication Video Type nVidia integrated video DirectX 9 0c Shader Model 3 0 Graphics Processing Unit or PCI Express x16 graphics card or DVI graphics card Audio Type Sigma Tel 9200 CODEC 2 1 Channel Audio Stereo conversion 24 bit analog to digital 24 bit digital to analog Controllers Dri...

Page 33: ... W x1 and 75 W x16 maximum connector size 36 pins x1 and 164 pins x16 connector data width maximum one PCI Express lane x1 and 16 PCI Express lanes x16 Drives Externally accessible two 3 5 inch drive bays including support for up to two 3 5 inch hard drives two 5 25 inch drive bays Internally accessible two bays for 1 inch high hard drives Connectors External connectors Serial 9 pin connector 1655...

Page 34: ...ial 24 pin connector for optional second serial port card Fan 5 pin connector PCI 2 3 two 124 pin connectors PCIe x1 36 pin connector PCIe x16 164 pin connector Internal USB 10 pin connector Intrusion switch 3 pin connector Speaker 5 pin connector Memory modules four 240 pin connector Power 12V 4 pin connector Power 24 pin connector Battery 2 pin socket Front panel 40 pin connector Key Combination...

Page 35: ...evice solid amber indicates an internal power problem see Power Problems on page 321 Hard drive access light front panel green Link light on front panel front panel solid green light indicates network connection Link integrity light on integrated network adapter rear panel green light for 10 Mb operation orange light for 100 Mb operation yellow light for a 1000 Mb 1 Gb operation Activity light on ...

Page 36: ...ing Maximum vibration Operating 0 25 G at 3 to 200 Hz at 0 5 octave min Storage 0 5 G at 3 to 200 Hz at 1 octave min Maximum shock Operating bottom half sine pulse with a change in velocity of 50 8 cm sec 20 inches sec Storage 27 G faired square wave with a velocity change of 508 cm sec 200 inches sec Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airbor...

Page 37: ...l cables as you remove them so that you can re route them correctly when installing the new I O panel 1 Follow the procedures in Before You Begin on page 19 NOTICE When sliding the I O panel out of the computer be extremely careful Carelessness may result in damage to the cable connectors and the cable routing clips 2 Remove the screw that secures the I O panel Press on the release button and slid...

Page 38: ...moval procedure in the reverse order NOTE Use the guides on the I O panel bracket to help position the I O panel in place and use the notch on the I O panel bracket to help seat the panel 1 I O panel release button 2 securing screw 3 I O panel 4 I O cable connector 5 pull loop 3 4 5 2 1 ...

Page 39: ...re You Begin on page 19 2 Lay the computer on its side as shown in the illustration 3 Locate the cover release latch shown in the illustration Then slide the release latch back as you lift the cover 4 Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface CAUTION Graph...

Page 40: ...40 Mini Tower Computer 1 security cable slot 2 cover release latch 3 padlock ring 2 1 3 ...

Page 41: ...ed metal surface on the computer chassis Your Dell computer supports a PS 2 serial adapter and provides the following connectors for PCI and PCI Express cards Two PCI card slots One PCI Express x16 card slot One PCI Express x1 card slot NOTE Your Dell computer uses only PCI and PCI Express slots ISA cards are not supported PCI Cards Installing a PCI Card 1 Follow the procedures in Before You Begin...

Page 42: ...ainst electrical shock be sure to unplug your computer from its electrical outlet before installing any cards NOTE See the documentation that came with the card for information on configuring the card making internal connections or customizing it for your computer 6 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot NOTE If the card is full lengt...

Page 43: ...rd for information about the card s cable connections 10 If you installed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the line in connector on the back panel of the computer see Back Panel Co...

Page 44: ... in the open position 3 If necessary disconnect any cables connected to the card 4 Grasp the card by its top corners and ease it out of its connector 5 If you are removing the card permanently install a filler bracket in the empty card slot opening NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust an...

Page 45: ...em setup select Integrated Audio from the Onboard Devices group and change the setting to On see System Setup on page 257 b Connect external audio devices to the audio connectors on the back panel of the computer 11 If you removed an network adapter card connector a Enter system setup select Integrated NIC from the Onboard Devices group and change the setting to On see System Setup on page 257 b C...

Page 46: ...slots If you are replacing a card uninstall the driver for the existing card See the documentation that came with the card for instructions Installing a PCI Express x1 Card 1 Follow the procedures in Before You Begin on page 19 1 PCI Express x1 card 2 PCI Express x16 card 3 PCI Express x16 DVI card 4 PCI Express x1 card slot 5 PCI Express x16 card slot 6 PCI Express x16 DVI card slot 1 4 2 3 5 6 ...

Page 47: ...card Then continue with step 6 5 Prepare the new card for installation See the documentation that came with the card for information on configuring the card making internal connections or otherwise customizing it for your computer CAUTION Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer fro...

Page 48: ...48 Mini Tower Computer 1 PCI Express x1 card 2 PCI Express x1 card connector 1 fully seated card 2 not fully seated card 3 bracket within slot 4 bracket caught outside of slot 1 2 1 2 3 4 ...

Page 49: ...card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the line in connector on the back panel of the computer Back Panel Connectors on page 25 12 If you installed a network adapter card and want to turn off th...

Page 50: ... the computer The brackets also keep dust and dirt out of your computer 6 Before you close the card retention mechanism ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide 7 Secure the card s by closing the card retention latch and snapping it into place 8 Replace the computer cove...

Page 51: ...rmation on configuring the card making internal connections or customizing it for your computer 3 Prepare the card for installation CAUTION Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards 4 Place the card in the connector and press dow...

Page 52: ...52 Mini Tower Computer 1 PCI Express x16 card 2 DVI card connector 3 PCI Express x16 card connector 1 2 3 ...

Page 53: ...tention latch and snapping it into place 8 Replace the computer cover see Replacing the Computer Cover on page 297 9 If you installed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the line in c...

Page 54: ...n the card documentation Removing PCI Express x16 Cards and DVI Cards 1 Follow the procedures in Before You Begin on page 19 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open Pivot the latch until it snaps into the open position 3 If necessary disconnect any cables connected to the card 4 Press the lever with your thumb until you release the securing...

Page 55: ... bracket fits around the alignment guide 9 Secure any remaining card s by closing the card retention latch and snapping it into place NOTICE Do not route card cables over the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 10 Replace the computer cover see Replacing the Computer Cover on page 297 11 Uninstall the card s drive...

Page 56: ... on the back panel of the computer PS 2 Serial Port Adapters CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an un...

Page 57: ... 2 serial port adapter for information on configuring the adapter making internal connections or customizing it for your computer 4 Align the PS 2 serial port adapter bracket in the retention slot and press down firmly Ensure that the adapter is fully seated in the slot 1 card retention latch 2 alignment guide 2 1 ...

Page 58: ...uipment 6 Connect the adapter cable to the serial port adapter connector PS2 SER2 on the system board see System Board Components on page 28 for connector locations NOTE See the documentation for the PS 2 serial port adapter for information about the cable connections 7 Replace the computer cover see Replacing the Computer Cover on page 297 Removing a PS 2 Serial Port Adapter 1 Follow the procedur...

Page 59: ...ng NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer 7 Before you close the card retention mechanism ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide ...

Page 60: ...60 Mini Tower Computer ...

Page 61: ...E Connect the first SATA hard drive to the blue SATA0 connector Connect SATA hard drives to the connectors labeled SATA0 or SATA1 Connect SATA CD or DVD drives to the connectors labeled SATA2 or SATA3 on the system board see System Board Components on page 28 for information about mini tower system board connectors 1 optical drive 2 floppy drive or media card reader 3 hard drive 1 3 2 ...

Page 62: ... and a data cable to the back of the drive and to the system board Drive Interface Connectors Interface connectors are keyed for correct insertion Power Cable Connectors Serial ATA Connector 1 interface cable connector 2 interface connector Serial ATA Power Connector 1 power cable 2 power input connector 1 2 1 2 ...

Page 63: ...inst electrical shock always unplug your computer from the electrical outlet before removing the computer cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it Removing a Hard Drive 1 If you are replacing a hard drive that contains data you want to keep back up your files before you begin th...

Page 64: ... Mini Tower Computer 4 Press in on the blue release tabs on each side of the drive and slide the drive up and out of the computer 1 hard drive cable 2 hard drive cable on system board 3 power cable 3 2 1 ...

Page 65: ...nt hard drive does not have the plastic hard drive bracket attached a Remove the bracket from the existing drive by gently spreading the plastic hard bracket and removing the hard drive b Install the replacement drive into the bracket by inserting the drive into the bracket so that the bracket alignment tabs snaps into the mounting holes on the new drive 1 hard drive 2 release tabs 2 2 1 ...

Page 66: ...mputer 4 Carefully slide the hard drive into the drive bay until it clicks into place 1 hard drive 2 hard drive bracket 1 hard drive 2 hard drive mounting holes 3 hard drive bracket 4 bracket alignment tabs 1 2 2 1 3 4 ...

Page 67: ...he drive for instructions on installing any software required for drive operation 9 Enter system setup and update the appropriate Primary Drive option 0 or 1 see Entering System Setup on page 257 10 Exit system setup and reboot the computer 11 Partition and logically format your drive before you proceed to the next step See the documentation for your operating system for instructions 12 Test the h...

Page 68: ...ou begin this procedure 1 Check the documentation for the drive to verify that it is configured for your computer 2 Follow the procedures in Before You Begin on page 19 3 Remove the plastic hard drive bracket from the inside of the hard drive bay by squeezing the release tabs and gently pulling the bracket up and out of the bay 4 Install the new drive into the bracket by inserting the drive into t...

Page 69: ...ower Computer 69 7 Connect the power and SATA cables to the drives 8 Locate and connect a SATA cable to the SATA1 connector on the system board see System Board Components on page 28 for mini tower computers ...

Page 70: ...r or optical drive instead of replacing a drive remove the drive panel inserts 1 Follow the procedures in Before You Begin on page 19 2 Remove the drive panel by sliding the drive release latch in the direction indicated on the latch to open the panel Then remove it from the hinges 1 hard drive data cable 2 hard drivedata cable on system board 3 hard drive power cable 3 2 1 ...

Page 71: ...er 71 3 Select the drive panel insert in front of the drive bay that you want to use 4 Gently press the release tab of the insert to remove it from the drive panel 1 drive panel 2 release tab 3 drive panel insert 1 2 3 ...

Page 72: ...wer Computer 5 Reattach the drive panel to the front of the computer The drive panel only fits one way 1 optical drive panel insert 2 floppy drive media card reader panel insert 3 holder for shoulder screws 1 2 3 ...

Page 73: ...uter cover Removing the Floppy Drive 1 Follow the procedures in Before You Begin on page 19 2 Remove the drive panel by sliding the drive release latch in the direction indicated on the latch to open the panel Then remove it from the hinges 3 Disconnect the power and floppy drive cables from the back of the floppy drive 4 Slide the drive release latch in the direction indicated on the latch until ...

Page 74: ...ing drive and attach the screws to the replacement drive 2 If you are installing a new floppy drive remove the drive panel insert see Drive Panel Inserts on page 70 for your new drive remove the shoulder screws from the inside of the drive panel insert and attach the screws to the new drive 1 floppy drive 2 drive release latch 1 2 ...

Page 75: ...er and floppy drive data cables to the floppy drive 5 Connect the flopp drive data cable to the DSKT connector on the system board see System Board Components on page 28 for the connector location 6 Install the drive panel to the front of the computer The drive panel only fits one way see Drive Panel Inserts on page 70 1 floppy drive 2 shoulder screws 4 3 shoulder screw slots 2 1 2 3 ...

Page 76: ...s see Dell Diagnostics on page 327 Media Card Reader CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the computer cover Removing the Media Card Reader 1 Follow the procedures in Before You Begin on pa...

Page 77: ...f you are replacing a media card reader remove the shoulder screws from the existing device and attach the screws to the replacement device 2 If you are installing a new media card reader remove the drive panel insert see Drive Panel Inserts on page 70 for your new device remove the shoulder screws from the inside of the drive panel insert and attach the screws to the new device 3 Align the should...

Page 78: ...Replacing the Computer Cover on page 297 8 Enter system setup and use the Diskette Drive option to enable your new media card reader see Entering System Setup on page 257 9 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 327 Optical Drive CAUTION Before you begin any of the procedures in this section follow the safety instructions located in t...

Page 79: ...nel Then remove it from the hinges 3 Disconnect the power and optical drive cables from the back of the drive 4 Slide the drive release latch in the direction indicated on the latch until the optical drive is released while holding the latch open slide the drive out of the computer Installing an Optical Drive 1 Follow the procedures in Before You Begin on page 19 2 If you are replacing a optical d...

Page 80: ...e shoulder screws from the inside of the drive panel insert and attach the screws to the new drive 4 Align the shoulder screws on the optical drive with the shoulder screw slots and slide the drive into the bay until it clicks into place 5 Connect the power and optical drive cables to the drive 1 optical drive 2 shoulder screws 3 3 shoulder screw slots 2 1 2 3 ...

Page 81: ...t of the way to provide airflow for the fan and cooling vents 8 Install the drive panel to the front of the computer The drive panel only fits one way see Drive Panel Inserts on page 70 9 Replace the computer cover see Replacing the Computer Cover on page 297 10 Update your configuration information in system setup see System Setup on page 257 by setting the appropriate Drive option 0 or 1 under D...

Page 82: ...82 Mini Tower Computer ...

Page 83: ...ge 19 2 Loosen the captive screw on each side of the heat sink assembly CAUTION Despite having a plastic shield the heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it NOTICE Before rotating the heat sink assembly upward twist the assembly side to side to help break the thermal grease bond between the heat sink and the proc...

Page 84: ...a new heat sink is required for the new processor reuse the original heat sink assembly when you replace the processor 4 Pull the release lever straight up until the processor is released 1 heat sink assembly 2 captive screw housings 2 1 2 ...

Page 85: ...release position so that the socket is ready for the new processor and go to Installing the Processor on page 85 NOTICE After removing the processor be careful not to get any thermal grease on the processor pins Thermal grease on the pins can permanently damage the processor Installing the Processor NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer 1 process...

Page 86: ...rocessor pins NOTE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer 3 If the release lever on the socket is not fully extended move it to that position 4 Align the pin 1 corners of the processor and socket NOTICE To avoid damage ensure that the processor aligns properly with the socket and do not use e...

Page 87: ...ate thermal bonding which is a requirement for optimal processor operation 8 Apply the new thermal grease to the top of the processor NOTICE Ensure that the CPU and audio cables are not routed so that they are pinched when the heat sink assembly is installed 9 Install the heat sink assembly a Place the heat sink assembly back onto the heat sink assembly bracket b Rotate the heat sink assembly down...

Page 88: ...Mini Tower Computer 88 10 Replace the computer cover see Replacing the Computer Cover on page 297 1 heat sink assembly 2 heat sink assembly bracket 3 captive screw housing 2 3 1 2 ...

Page 89: ... touching an unpainted metal surface on the computer chassis 1 Follow the procedures in Before You Begin on page 19 2 Disconnect the DC power cables from the system board and the drives Note the routing of the DC power cables underneath the tabs in the computer chassis as you remove them from the system board and drives You must route these cables properly when you replace them to prevent them fro...

Page 90: ... by approximately 1 inch 6 Lift the power supply up and out of the computer 7 Slide the replacement power supply into place 8 Replace the screws that secure the power supply to the back of the computer chassis 1 release button 2 power supply 3 screws 4 4 AC power connector 1 2 3 4 ...

Page 91: ...cables must be properly routed to prevent the cables from being damaged 9 Reconnect the DC power cables to the system board and drives 10 Replace the computer cover see Replacing the Computer Cover on page 297 11 Connect the AC power cable to the AC power connector DC Power Connectors ...

Page 92: ...r Signal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 GND Black 4 5 VDC Red 5 GND Black 6 5 VDC Red 7 GND Black 8 PS_PWRGOOD Gray 9 P5AUX Purple 10 V_12P0_DIG White 11 V_12P0_DIG White 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 93: ...93 12 3 3 VDC Orange 13 3 3VDC SE Orange 14 12 VDC Blue 15 GND Black 16 PWR_PS_ON Green 17 GND Black 18 GND Black 19 GND Black 20 NC NC 21 5 VDC Red 22 5 VDC Red 23 5 VDC Red 24 GND Black Pin Number Signal name 18 AWG Wire ...

Page 94: ...wer Connector P2 DC Power Connectors P3 P5 P8 and P9 Pin Number Signal Name 18 AWG Wire 1 GND Black 2 GND Black 3 12 VADC Yellow 4 12 VADC Yellow Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 GND Black 3 5 VDC Red 3 1 4 2 ...

Page 95: ...Mini Tower Computer 95 DC Power Connector P7 4 GND Black 5 12 VBDC White Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 GND Black 3 GND Black 4 12 VADC Yellow Pin Number Signal name 18 AWG Wire ...

Page 96: ...Mini Tower Computer 96 ...

Page 97: ...icates that a local area network LAN connection is established 3 power button Press this button to turn on the computer NOTICE To avoid losing data do not turn off the computer by pressing the power button Instead perform an operating system shutdown See Turning Off Your Computer on page 19 for more information NOTICE If your operating system has ACPI enabled when you press the power button the co...

Page 98: ...light codes that can help you troubleshoot problems with your computer 6 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the diagnostic code For more information see Diagnostic Lights on page 330 7 hard drive activity light This light flickers when the hard drive is being accessed 8 headphone connector Use the headphone connector to attach headphones and most ...

Page 99: ...ck the computer cover 6 cover release latch Allows you to open the computer cover 1 3 9 8 7 5 6 2 4 1 parallel connector Connect a parallel device such as a printer to the parallel connector If you have a USB printer plug it into a USB connector NOTE The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to t...

Page 100: ...connector to attach headphones and most speakers with integrated amplifiers On computers with a sound card use the connector on the card 6 line in connector Use the line in connector to attach a record playback device such as a cassette player CD player or VCR On computers with a sound card use the connector on the card 7 USB 2 0 connectors 5 Use the back USB connectors for devices that typically ...

Page 101: ... shock always unplug your computer from the electrical outlet before removing the computer cover NOTICE Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board 1 drive release latch 2 optical drive 3 power supply 4 chassis intrusion switch optional 5 system board 6 card slots 7 heat sink assembly 8 front I O panel 2 3 5 6 4 7 8 1 ...

Page 102: ...ctor PW_12V_A1 5 power connector POWER1 6 SATA drive connectors SATA0 SATA1 SATA2 7 front panel connector FRONTPANEL 8 intrusion switch connector INTRUDER 9 CMOS reset jumper RTCRST 10 battery socket BATTERY 11 internal USB USB1 12 PCI Express x16 connector SLOT1 SATA 1 SATA 2 SATA 0 DIMM 4 DIMM 3 DIMM 2 DIMM 1 1 2 4 6 15 7 9 11 3 19 20 14 12 5 17 8 21 13 10 18 16 ...

Page 103: ..._PWR_LED 14 PCI connector SLOT2 15 PCI Express x1 connector SLOT4 16 PCI connector SLOT3 17 password jumper PSWD 18 floppy drive connector DSKT 19 serial connector PS2 SER2 20 optional DVI card connector DVI_HDR 21 fan connector FAN_CPU ...

Page 104: ...104 Desktop Computer ...

Page 105: ...Internal cache AMD Phenom Quad Core 2 MB L2 dedicated cache and 2 MB shared L3 cache AMD Phenom Triple Core 1 5 MB L2 dedicated cache and 2 MB shared L3 cache AMD Athlon 64 X2 2 MB L2 dedicated cache AMD Athlon 64 X2 1 MB L2 dedicated cache AMD Athlon 1 MB L2 dedicated cache AMD Athlon 512 KB L2 dedicated cache Memory Type 533 667 or 800 MHz DDR2 SDRAM Memory connectors 4 Memory modules supported ...

Page 106: ...10 100 1000 communication Video Type nVidia integrated video DirectX 9 0c Shader Model 3 0 Graphics Processing Unit or PCI Express x16 graphics card or DVI graphics card Audio Type Sigma Tel 9200 CODEC 2 1 Channel Audio Stereo conversion 24 bit analog to digital 24 bit digital to analog Controllers Drives SATA controller supporting two 3 5 inch devices two 3 5 inch hard drives supported Expansion ...

Page 107: ...ll height cards supported Drives Externally accessible one 3 5 inch drive one bay for optical drive or optional second hard drive supporting up to two 3 5 inch hard drives Internally accessible one bay for a 1 inch high hard drive Connectors External connectors Serial 9 pin connector 16550C compatible Parallel 25 hole connector bidirectional Video 15 hole VGA connector Network adapter RJ45 connect...

Page 108: ...y modules four 240 pin connector Power 12V 4 pin connector Power 24 pin connector Battery 2 pin socket Front panel 40 pin connector Key Combinations Ctrl Alt Del in Microsoft Windows XP and Windows Vista brings up the Windows Security window in MS DOS mode restarts reboots the computer F2 or Ctrl Alt Enter starts embedded system setup during system start up only Ctrl n starts the RAID setup menu i...

Page 109: ... a 1000 Mb 1 Gb operation Activity light on integrated network adapter rear panel yellow blinking light Diagnostic lights front panel Four lights on the front panel See Diagnostic Lights on page 330 Standby power light AUX_PWR on the system board Power DC power supply Wattage 280 W Heat dissipation 955 39 BTU hr maximum Voltage manual selection power supplies 90 to 135 V at 50 60 Hz 180 to 265 V a...

Page 110: ...ng bottom half sine pulse with a change in velocity of 50 8 cm sec 20 inches sec Storage 27 G faired square wave with a velocity change of 508 cm sec 200 inches sec Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 Environmental ...

Page 111: ...ing of all cables before disconnecting them so that you can re route them correctly when installing the new I O panel 1 Follow the procedures in Before You Begin on page 19 2 Remove the cable from the I O panel by pulling on the pull loop 3 Remove the screw that secures the I O panel to the desktop computer NOTICE When sliding the I O panel out of the computer be extremely careful Carelessness may...

Page 112: ... the removal procedures in the reverse order NOTE Use the guides on the I O panel bracket to help position the I O panel in place and use the notch on the I O panel bracket to help seat the card 1 securing screw 2 I O panel 3 I O cable connector 4 I O connector pull loop 2 1 3 4 ...

Page 113: ...nect the SATA CD or DVD drives to the connector labeled SATA1 on the system board Connect a second optional hard drive to the connector labeled SATA2 See System Board Components on page 102 for information about system board connectors Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data cable to the back of the drive and to the system board 1 optical...

Page 114: ...ace Connectors Interface connectors are keyed for correct insertion Power Cable Connectors Serial ATA Connector 1 interface cable connector 2 interface connector Serial ATA Power Connector 1 power cable 2 power input connector 1 2 1 2 ...

Page 115: ... electrical shock always unplug your computer from the electrical outlet before removing the computer cover Removing an Optical Drive 1 Follow the procedures in Before You Begin on page 21 2 Remove the computer cover see Removing the Computer Cover on page 168 NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cause damage to cables and the cable connectors 3 Pull up...

Page 116: ...ve 1 Unpack the drive and prepare it for installation Check the documentation that accompanied the drive to verify that the drive is configured for your computer 2 Pull up on the drive release latch and slide the drive towards the back of the computer Then lift up to remove the drive from the computer 3 If you are installing a new drive a Remove the inserts b Insert the three shoulder screws remov...

Page 117: ...g an Optical Drive on page 115 to remove the existing drive b Remove the three shoulder screws from the existing drive c Insert the three shoulder screws into the sides of the new drive and tighten them 5 Connect the power and data cables to the drive 6 Align the shoulder screws with the screw guides and slide the drive into the bay until it clicks into place ...

Page 118: ...Drive option 0 or 1 under Drives See Entering System Setup on page 257 for more information 10 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 327 Floppy Drive CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug yo...

Page 119: ...Optical Drive on page 115 and carefully set it aside NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cause damage to cables and the cable connectors 3 Pull up on the drive release latch and slide the floppy drive towards the back of the computer Then lift up to remove the drive from the computer 4 Disconnect the power and data cables from the back of the floppy dr...

Page 120: ...ur shoulder screws from the existing drive 3 Insert the four shoulder screws into the sides of the new floppy drive and tighten them 4 Attach the power and floppy drive cables to the floppy drive 5 Connect the floppy drive cable to the DSKT connector on the system board see System Board Components on page 28 for the connector locations 6 Align the shoulder screws with the screw guides and slide th...

Page 121: ...ter Cover on page 297 10 Enter system setup and set the Diskette Drive option to enable your new floppy drive see Entering System Setup on page 257 11 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 327 Media Card Reader CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Informa...

Page 122: ...connecting the optical drive 2 Remove the optical drive see Removing an Optical Drive on page 115 and carefully set it aside NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cause damage to cables and the cable connectors 3 Pull up on the drive release latch and slide the media card reader towards the back of the computer Then lift up to remove the media card reade...

Page 123: ...d reader Remove the four shoulder screws from the existing media card reader 3 Insert the four shoulder screws into the sides of the new media card reader and tighten them 4 Attach the media card reader cable to the media card reader 5 Connect the card reader cable to the USB1 connector on the system board see System Board Components on page 102 for the connector location 6 Align the shoulder scre...

Page 124: ...place the computer cover see Replacing the Computer Cover on page 297 10 Enter system setup and set the Diskette Drive option to enable your new media card reader see Entering System Setup on page 257 11 Verify that your computer works correctly by running theDell Diagnostics see Dell Diagnostics on page 327 1 media card reader 2 shoulder screws 4 3 media card reader cable 4 shoulder screw slots 2...

Page 125: ...e 1 If you are replacing a hard drive that contains data you want to keep back up your files before you begin this procedure 2 Follow the procedures in Before You Begin on page 19 NOTE Since the following steps do not require the complete removal of the optical drive and the floppy drive it is not necessary to disconnect the cables connecting the two drives 3 Remove the optical drive see Removing ...

Page 126: ...ve Installing a Hard Drive 1 Unpack the replacement hard drive and prepare it for installation NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it 2 If your replacement hard drive does not have the plastic hard drive bracket attached remove the bracket from the existing drive by unsnapping it fr...

Page 127: ...rotating the drive down snapping it onto the bracket 4 Connect the power and data cables to the drive 5 Locate the correct slot for the drive and slide the drive into the bay until it clicks into place 1 hard drive 2 release tabs 2 3 plastic hard drive bracket 1 securing tabs 2 2 drive 3 release tabs 2 4 plastic hard drive bracket 1 2 3 1 2 3 4 ...

Page 128: ...tain that they are properly cabled and firmly seated 9 Replace the computer cover see Replacing the Computer Cover on page 297 10 If the drive you just installed is the primary drive insert a bootable medium into your boot drive 11 Turn on the computer 12 Enter system setup and update the appropriate Primary Drive option 0 or 2 see Entering System Setup on page 257 13 Exit system setup and reboot ...

Page 129: ...ad that will sufficiently cushion it NOTICE If you are replacing a hard drive that contains data you want to keep back up your files before you begin this procedure NOTE Installation of a second hard drive is restricted to certain configurations of the desktop computer 1 Check the documentation or the drive to verify that it is configured for your computer 2 Follow the procedures in Before You Beg...

Page 130: ...7 Ensure that the data cable from the second hard drive remains connected to the SATA1 connector on the system board NOTICE Always connect the data cable to the SATA1 connector when installing replacing a second hard drive ...

Page 131: ...e the SATA port option under the Drives option list see Entering System Setup on page 257 13 Exit system setup and reboot the computer 14 Partition and logically format your drive NOTE For instructions see the documentation that came with your operating system 15 Test the hard drive by running the Dell Diagnostics see Dell Diagnostics on page 327 16 Install your operating system on the new second ...

Page 132: ...132 Desktop Computer ...

Page 133: ...Desktop Computer 133 ...

Page 134: ...134 Desktop Computer ...

Page 135: ...lots One low profile PCI Express x16 card slot NOTE Your Dell computer uses only PCI and PCI Express slots ISA cards are not supported PCI Cards Installing a PCI Card 1 Follow the procedures in Before You Begin on page 19 NOTE For PCI card locations see System Board Components on page 102 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open Pivot the la...

Page 136: ... adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards 6 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 1 release tab 2 card retention latch 3 card 4 card edge connector 5 card connector 2 4 5 3 1 ...

Page 137: ...Cover on page 297 NOTE See the documentation for the card for information about the card s cable connections 10 If you installed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the line in connec...

Page 138: ...nnectors Do not connect the network cable to the integrated network connector on the back panel of the computer 12 Install any drivers required for the card as described in the card documentation Removing a PCI Card 1 Follow the procedures in Before You Begin on page 19 NOTE For PCI card locations see System Board Components on page 102 2 Gently lift the release tab on the card retention latch fro...

Page 139: ...card s driver See the documentation that came with the card for instructions 10 If you removed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to On see System Setup on page 257 b Connect external audio devices to the audio connectors on the back panel of the computer NOTICE To connect a network cable first plug the cable into the net...

Page 140: ...ing a card that is already installed in the computer remove the card 6 If necessary disconnect any cables connected to the card 7 Grasp the card by its corners and ease it out of its connector NOTE See the documentation that came with the card for information on configuring the card making internal connections or customizing it for your computer 8 Prepare the new card for installation CAUTION Some...

Page 141: ...osing the card retention latch and snapping it into place 12 Replace the riser card cage a Align the tabs in the side of the riser card cage with the slots on the side of the computer and slide the riser card cage down into place b Ensure that the riser card connectors are fully seated in the connectors on the system board c Rotate the riser card cage handle to the down position 1 release tab 2 ca...

Page 142: ...297 16 If you installed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the line in connector on the back panel of the computer see Back Panel Connectors on page 99 NOTICE To connect a network ca...

Page 143: ...ector on the back panel of the computer 18 Install any drivers required for the card as described in the card documentation Removing a PCI Card From the Riser Card Cage 1 Follow the procedures in Before You Begin on page 19 2 Remove the riser card cage a Check any cables connected to cards through the back panel openings Disconnect any cables that will not reach the riser card cage once they are r...

Page 144: ...e you close the card retention mechanism ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide NOTICE Do not route card cables over the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 8 Secure any remaining card...

Page 145: ...he computer cover see Replacing the Computer Cover on page 297 11 Uninstall the card s driver See the documentation that came with the card for instructions 1 riser card cage 2 slots 3 riser cards 2 4 system board connectors 2 1 2 4 3 ...

Page 146: ... DVI card DVI_HDR connector on the system board If you are replacing a PCI Express card with a different type of PCI Express card remove the current driver for the card from the operating system See the documentation that came with the card for information Installing a PCI Express x16 Card or DVI Card 1 Follow the procedures in Before You Begin on page 19 NOTE For PCI card locations see System Boa...

Page 147: ...k To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards 6 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 1 release tab 2 card retention latch 3 card 4 card edge connector 5 card connector 2 4 5 3 1 ...

Page 148: ...Desktop Computer 148 1 PCI Express x16 or DVI card 2 PCI Express x16 card connector 1 2 1 2 3 ...

Page 149: ...Desktop Computer 149 1 PCI Express x16 card 2 DVI card connector 3 PCI Express x16 card connector ...

Page 150: ...e top of the card or filler bracket fits around the alignment guide 9 Secure the card s by closing the card retention latch and snapping it into place 10 Replace the computer cover see Replacing the Computer Cover on page 297 NOTE See the documentation for the card for information about the card s cable connections 11 If you installed a sound card a Enter system setup select Integrated Audio from ...

Page 151: ... cable to the network adapter card s connectors Do not connect the network cable to the integrated network connector on the back panel of the computer 13 Install any drivers required for the card as described in the card documentation Removing a PCI Express x16 Card or DVI Card 1 Follow the procedures in Before You Begin on page 19 2 Gently lift the release tab on the card retention latch from the...

Page 152: ... 6 While pressing the lever pull the removal pull tab up and remove the card out of the card connector 1 PCI Express x16 card 2 lever 3 securing slot not all cards 4 securing tab 5 PCI Express x16 card connector 3 2 1 5 4 ...

Page 153: ...in the top of the card or filler bracket fits around the alignment guide 9 Secure any remaining card s by closing the card retention latch and snapping it into place NOTICE Do not route card cables over the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 10 Replace the computer cover see Replacing the Computer Cover on page 2...

Page 154: ...ect Integrated NIC from the Onboard Devices group and change the setting to On see System Setup on page 257 b Connect the network cable to the integrated network connector on the back panel of the computer Installing a PCI Express Card in the Riser Card Cage 1 Follow the procedures in Before You Begin on page 19 2 If applicable remove the card installed in the PCI3 connector on the system board se...

Page 155: ... with the card for information on configuring the card making internal connections or customizing it for your computer 5 Prepare the new card for installation CAUTION Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards 6 Gently lift the re...

Page 156: ...Desktop Computer 156 7 Insert the card firmly into the card connector on the riser card cage 1 release tab 2 card retention latch 3 card 4 card edge connector 5 card connector 1 3 4 5 2 ...

Page 157: ...the tabs in the side of the riser card cage with the slots on the side of the computer and slide the riser card cage down into place b Ensure that the riser card connectors are fully seated in the connectors on the system board c Rotate the riser card cage handle to the down position 1 PCI Express x16 card 2 PCI Express x16 card connector 1 2 ...

Page 158: ...297 13 If you installed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the line in connector on the back panel of the computer see Back Panel Connectors on page 99 NOTICE To connect a network ca...

Page 159: ...r on the back panel of the computer 15 Install any drivers required for the card as described in the card documentation Removing a PCI Express Card From the Riser Card Cage 1 Follow the procedures in Before You Begin on page 19 2 Remove the riser card cage a Check any cables connected to cards through the back panel openings Disconnect any cables that will not reach the riser card cage once they a...

Page 160: ...et in the empty card slot opening NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer 8 Before you close the card retention mechanism ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket f...

Page 161: ... seated in the connectors on the system board c Rotate the riser card cage handle to the down position 11 Replace the computer cover see Replacing the Computer Cover on page 297 12 Uninstall the card s driver See the documentation that came with the card for instructions 13 If you removed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the settin...

Page 162: ...hen plug it into the computer 14 If you removed a network adapter card connector a Enter system setup select Integrated NIC from the Onboard Devices group and change the setting to On see System Setup on page 257 b Connect the network cable to the integrated network connector on the back panel of the computer ...

Page 163: ...it snaps into the open position 3 Remove the filler bracket if applicable NOTE See the documentation that came with the adapter for information on configuring the adapter making internal connections or customizing it for your computer 4 Align the PS 2 serial port adapter bracket in the retention slot and press down firmly Ensure that the adapter is fully seated in the slot 5 Before you close the c...

Page 164: ...e the computer cover see Replacing the Computer Cover on page 297 Removing a PS 2 Serial Port Adapter 1 Follow the procedures in Before You Begin on page 19 2 Gently lift the release tab on the card retention latch from the inside to pivot the latch open Pivot the latch until it snaps into the open position 1 release tab 2 adapter retention latch 3 serial port adapter bracket 4 serial port adapter...

Page 165: ...ops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide 7 Secure any remaining card s by closing the card retention latch and snapping it into place 8 Replace the computer cover see Replacing the Computer Cover on page 297 Installing a Serial Port Adapter in the Riser Card Cage 1 Follow the procedures ...

Page 166: ...sh with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide 11 Secure the card s by closing the card retention latch and snapping it into place NOTICE Do not route card cables over the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 12 Connect the adapter cable to the PS 2 seri...

Page 167: ... page 102 5 Grasp the PS 2 serial port adapter bracket by its top corners and ease it out of its connector 6 If you are removing the adapter permanently install a filler bracket in the empty card slot opening NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer 7 Before you...

Page 168: ...ge down into place b Ensure that the riser card connectors are fully seated in the connectors on the system board c Rotate the riser card cage handle to the down position 10 Replace the computer cover see Replacing the Computer Cover on page 297 11 Uninstall the adapter s driver See the documentation that came with the adapter for instructions ...

Page 169: ...mputer chassis 1 Follow the procedures in Before You Begin on page 19 2 Disconnect the DC power cables from the system board and the drives Note the routing of the DC power cables underneath the tabs in the computer chassis as you remove them from the system board and drives You must route these cables properly when you replace them to prevent their being pinched or crimped 3 Remove the two screws...

Page 170: ...ecure the power supply to the back of the computer chassis 10 Reconnect the DC power cables see System Board Components on page 102 for connector locations 11 Replace the optical drive see Installing an Optical Drive on page 116 12 Replace the computer cover see Replacing the Computer Cover on page 297 13 Connect the AC power cable to the AC power connector 1 power supply 2 release button 3 screws...

Page 171: ...Desktop Computer 171 DC Power Connectors DC Power Connector P1 Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 GND Black ...

Page 172: ...Black 8 PS_PWRGOOD Gray 9 P5AUX Purple 10 V_12P0_DIG Yellow 11 V_12P0_DIG Yellow 12 3 3 V Orange 13 3 3 V Orange 14 12 V Blue 15 GND Black 16 PWR_PS_ON Green 17 GND Black 18 GND Black 19 GND Black 20 NC N C 21 VCC 5V Red 22 VCC 5V Red Pin Number Signal name 18 AWG Wire ...

Page 173: ... Connector P2 DC Power Connector P3 23 VCC 5V Red 24 GND Black Use 22 AWG wire instead of 18 AWG wire Pin Numb er Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yello w 4 12 VDC Yello w Pin Number Signal name 18 AWG Wire ...

Page 174: ... Power Connector P4 DC Power Connector P5 and P6 Pin Numb er Signal name 18 AWG Wire 1 12VDC Yellow 2 COM Black 3 COM Black 4 5 VDC Red Pin Numb er Signal Name 22 AWG Wire 1 5 VCD Red 2 COM Black 3 COM Black 4 12 VDC Yello w ...

Page 175: ...Desktop Computer 175 Pin Numb er Signal name 18 AWG Wire 1 3 3 VDC Orang e 2 COM Black 3 5 VDC Red 4 COM Black 5 12 VDC Yellow ...

Page 176: ...176 Desktop Computer ...

Page 177: ...tlet before removing the computer cover 1 Follow the procedures in Before You Begin on page 19 2 If you have installed a padlock through the padlock ring on the back panel remove the padlock 3 Locate the cover release latch shown in the illustration Then slide the release latch back as you lift the cover CAUTION Graphic card heat sinks can become very hot during normal operation Ensure that a grap...

Page 178: ...s of the computer cover and pivot the cover up using the hinge tabs as leverage points 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface 1 security cable slot 2 cover release latch 3 padlock ring 2 1 3 ...

Page 179: ...2 Loosen the captive screw on each side of the heat sink assembly CAUTION Despite having a plastic shield the heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it NOTICE Before rotating the heat sink assembly upward twist the assembly side to side to help break the thermal grease bond between the heat sink and the processor ...

Page 180: ... new heat sink is required for the new processor reuse the original heat sink assembly when you replace the processor 4 Pull the release lever straight up until the processor is released 1 heat sink assembly 2 captive screw housing 2 1 2 ...

Page 181: ...ocessor from the socket Leave the release lever extended in the release position so that the socket is ready for the new processor and go to Installing the Processor on page 182 NOTICE After removing the processor be careful not to get any thermal grease on the processor pins Thermal grease on the pins can permanently damage the processor 1 processor 2 release lever 3 socket 2 3 1 ...

Page 182: ...of the pins when you unpack the processor Bending the pins can permanently damage the processor 2 Unpack the new processor being careful not to bend any of the processor pins NOTE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer 3 If the release lever on the socket is not fully extended move it to that...

Page 183: ...rease New thermal grease is critical for ensuring adequate thermal bonding which is a requirement for optimal processor operation 8 Apply the new thermal grease to the top of the processor 9 Install the heat sink assembly a Place the heat sink assembly back onto the heat sink assembly bracket b Rotate the heat sink assembly down towards the computer base and ensure that the two captive screws are ...

Page 184: ...184 Desktop Computer ...

Page 185: ...ted such as printers and keyboards 2 power button Press to turn on the computer NOTICE To avoid losing data do not turn off the computer by pressing the power button Instead perform an operating system shutdown See Turning Off Your Computer on page 19 for more information NOTICE If your operating system has ACPI enabled when you press the power button the computer will perform an operating system ...

Page 186: ...ng mode press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager For more information about sleep modes and exiting from a power saving mode see Power Management on page 267 See System Lights on page 329 for a description of light codes that can help you troubleshoot problems with your computer 8 headphone connector Use the headphon...

Page 187: ...ing Insert a padlock to lock the computer cover 6 cover release latch Allows you to open the computer cover 1 3 9 8 7 5 6 2 4 1 parallel connector Connect a parallel device such as a printer to the parallel connector If you have a USB printer plug it into a USB connector NOTE The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel...

Page 188: ...a yellow light when the computer is transmitting or receiving network data A high volume of network traffic may make this light appear to be in a steady on state 5 line out connector Use the green line out connector to attach headphones and most speakers with integrated amplifiers On computers with a sound card use the connector on the card 6 line in connector Use the line in connector to attach a...

Page 189: ...Small Form Factor Computer 189 1 drive release latch 2 optical drive 3 power supply 4 chassis intrusion switch optional 5 hard drive 6 card slots 2 7 system board 8 heat sink assembly 3 5 7 8 1 2 6 4 ...

Page 190: ...190 Small Form Factor Computer System Board Components 1 2 4 6 15 7 9 11 12 3 19 20 18 13 5 16 10 17 14 8 ...

Page 191: ... SATA1 7 front panel connector FRONTPANEL 8 fan connector FAN_HDD 9 intrusion switch connector INTRUDER 10 CMOS reset jumper RTCRST 11 battery socket BATTERY 12 internal USB USB1 13 standby AUX_PWR_LED 14 PCI Express x16 connector SLOT1 15 PCI connector SLOT2 16 password jumper PSWD 17 serial connector PS2 SER2 18 slim floppy drive connector DSKT 19 Optional DVI card connector DVI_HDR 20 speaker c...

Page 192: ...192 Small Form Factor Computer ...

Page 193: ...l Core processor AMD Athlon 64 Internal cache AMD Phenom Quad Core 2 MB L2 dedicated cache and 2 MB shared L3 cache AMD Phenom Triple Core 1 5 MB L2 dedicated cache and 2 MB shared L3 cache AMD Athlon 64 X2 2 MB L2 dedicated cache AMD Athlon 64 X2 1 MB L2 dedicated cache AMD Athlon 1 MB L2 dedicated cache AMD Athlon 512 KB L2 dedicated cache Memory Type 667 or 800 MHz DDR2 SDRAM Memory connectors ...

Page 194: ... 1000 communication Video Type nVidia integrated video DirectX 9 0c Shader Model 3 0 Graphics Processing Unit PCI Express x16 graphics card or DVI graphics card Audio Type Sigma Tel 9200 CODEC 2 1 Channel Audio Stereo conversion 24 bit analog to digital 24 bit digital to analog Controllers Drives one SATA controller supporting two devices Expansion Bus Bus type PCI 2 3 PCI Express 1 0A SATA 1 0A a...

Page 195: ...allel 25 hole connector bidirectional Video 15 hole VGA connector Network adapter RJ45 connector Optional PS 2 with secondary serial port adapter two 6 pin mini DINs NOTE This option uses one of the PCI slots Optional DVI 36 pin connector NOTE This option uses one of the PCI slots USB two front panel and five back panel USB 2 0 compliant connectors Audio two connectors for line in and line out two...

Page 196: ...s options to run hard drive and system diagnostics Controls and Lights Power control front of chassis push button Power light within the power button green light Blinking green indicates a sleep mode solid green indicates a power on state amber light Blinking amber indicates a problem with an installed device solid amber indicates an internal power problem see Power Problems on page 321 Hard drive...

Page 197: ...perature Operating 10 to 35 C 50 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity 20 to 80 noncondensing Maximum vibration Operating 0 25 G at 3 to 200 Hz at 0 5 octave min Storage 0 5 G at 3 to 200 Hz at 1 octave min Maximum shock Operating bottom half sine pulse with a change in velocity of 50 8 cm sec 20 inches sec Storage 27 G faired square wave with a velocity change of 508 cm sec 200...

Page 198: ...198 Small Form Factor Computer ...

Page 199: ...bles as you remove them so that you can re route them correctly when installing the new I O Panel 1 Follow the procedures in Before You Begin on page 19 2 Remove the optical drive and floppy drive or Media Card Reader from the drive bays if installed see Drives on page 205 3 Remove the processor heat sink see Processor on page 243 4 Remove the front fan a Disconnect the fan connector b Disconnect ...

Page 200: ... cables that are connected to the I O panel that you can access without removing the I O panel Note the routing of the cables as you lay them aside so that you can replace them correctly 1 fan control ribbon cable 2 fan release tab 3 fan cable 1 3 2 ...

Page 201: ...ing cables note the routing of all cables so that you can reroute them 9 Remove the I O panel from the computer Replacing the I O Panel 1 To replace the I O panel follow the removal procedures in the reverse order NOTE Use the guides on the I O panel bracket to help position the I O panel in place and use the notch on the I O panel bracket to help seat the card 1 fan cable connector 2 air temperat...

Page 202: ...202 Small Form Factor Computer ...

Page 203: ... 19 2 If you have installed a padlock through the padlock ring on the back panel remove the padlock 3 Locate the cover release latch shown in the illustration Then slide the release latch back as you lift the cover 4 Grip the sides of the computer cover and pivot the cover up using the bottom hinges as leverage points 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive su...

Page 204: ...204 Small Form Factor Computer 1 security cable slot 2 cover release latch 3 computer cover 2 1 3 ...

Page 205: ... drive to the connector labeled SATA0 on the system board see System Board Components on page 190 2 Connect the SATA optical drive to the connector labeled SATA1 on the system board Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data cable to the back of the drive 1 FlexBay for floppy drive or Media Card Reader 2 optical drive 3 hard drive 1 3 2 3 ...

Page 206: ...m operating and could damage the controller the drive or both Power Cable Connectors Connecting and Disconnecting Drive Cables When connecting and disconnecting a SATA data cable hold the cable by the black connector at each end Serial ATA Connector 1 interface cable connector 2 interface connector Serial ATA Power Connector 1 power cable 2 power input connector 1 2 1 2 ...

Page 207: ...Small Form Factor Computer 207 ...

Page 208: ...e replacing a hard drive that contains data you want to keep back up your files before you begin this procedure 2 Check the documentation for the drive to verify that it is configured for your computer 3 Follow the procedures in Before You Begin on page 19 4 Lay the computer on its side so that the system board is on the bottom of the inside of the computer 5 Press in on the two blue securing tabs...

Page 209: ...Small Form Factor Computer 209 1 securing tabs 2 2 hard drive 1 2 ...

Page 210: ...ur computer NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it 2 Unpack the replacement hard drive and prepare it for installation 3 If your replacement hard drive does not have the plastic drive bracket attached remove the bracket from the existing drive by unsnapping it from the drive 1 power...

Page 211: ...Small Form Factor Computer 211 4 Connect the hard drive fan to the system board see System Board Components on page 190 1 release tabs 2 2 drive 3 hard drive bracket 2 1 3 ...

Page 212: ...212 Small Form Factor Computer 5 Connect the power and data cables to the drive 1 power cable 2 SATA data cable 3 fan cable 2 1 3 ...

Page 213: ...m Setup on page 257 and update the appropriate Primary Drive option 0 or 2 12 Exit system setup and reboot the computer 13 Partition and logically format your drive before you proceed to the next step For instructions see the documentation that came with your operating system 14 Test the hard drive by running the Dell Diagnostics see Dell Diagnostics on page 327 15 Install your operating system on...

Page 214: ...e arrow on the back panel of the fan c Lift to remove the fan and its back panel from the hard drive bracket 5 To replace the hard drive fan a Turn the fan upside down so that its backing faces up and align the triangle on the fan s back panel with the corresponding triangle on the back of the hard drive bracket b Rotate the fan and its backing in the direction of the arrow on the fan s back panel...

Page 215: ...Follow the procedures in Before You Begin on page 19 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cause damage to cables and the cable connectors 3 Pull up on the drive release latch and slide the drive towards the back of the computer Then lift up to remove t...

Page 216: ...ck the documentation that accompanied the drive to verify that the drive is configured for your computer 3 Connect the power and data cable to the drive 4 Gently position the drive until it clicks into place 1 optical drive 2 data cable 3 power cable 1 optical drive 2 data cable 3 power cable 1 2 3 1 2 3 1 2 3 1 2 3 ...

Page 217: ...r works correctly by running the Dell Diagnostics see Dell Diagnostics on page 327 Floppy Drive and Media Card Reader CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the computer cover Removing a Floppy Drive...

Page 218: ...y the drive cables Doing so may cause damage to cables and the cable connectors 4 If you are removing a floppy drive pull up the cable release tab to unlock it 5 Gently lift the data cable from the floppy data cable edge connector 1 cable release tab 2 data cable edge connector 1 2 ...

Page 219: ...eader remove the hard drive see Removing a Hard Drive on page 208 8 Disconnect the data cable from the system board 9 Pull up on the drive release latch and slide the floppy drive or Media Card Reader towards the back of the computer Then lift up to remove the drive or Media Card Reader from the computer 1 Media Card Reader data cable 1 ...

Page 220: ...page 217 2 Align the screws on the drive or Media Card Reader with the bracket slots in the computer and gently position the drive until it clicks into place 3 If you are installing A floppy drive insert the data cable into the cable release tab on the floppy drive and press down on the tab until it clicks to lock it in place A Media Card Reader insert the cable into the connector on the Media Car...

Page 221: ...le into the connector on the system board A Media Card Reader remove the hard drive see Removing a Hard Drive on page 208 and connect the cable to the system board connector labeled USB1 see System Board Components on page 190 1 cable release tab 2 floppy drive data cable edge connector 1 2 ...

Page 222: ...ver see Replacing the Computer Cover on page 297 8 Enter system setup and use the Diskette Drive option to enable your new floppy drive see System Setup on page 257 See the documentation that came with the drive for instructions on installing any software required for drive operation 9 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 327 1 medi...

Page 223: ...by touching an unpainted metal surface on the computer chassis Your Dell computer supports a PS 2 serial port adapter and provides the following connectors for PCI and PCI Express cards One low profile PCI card slot One low profile PCI Express x16 card slot NOTE Your Dell computer uses only PCI and PCI Express slots ISA cards are not supported PCI Cards Installing a PCI Card 1 Follow the procedure...

Page 224: ...Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards NOTE See the documentation that came with the card for information on configuring the card making internal connections or customizing it for your computer 6 Place the card in the connecto...

Page 225: ...Connect any cables that should be attached to the card 10 Replace the computer cover see Replacing the Computer Cover on page 297 NOTE See the documentation for the card for information about the card s cable connections 11 If you installed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect e...

Page 226: ...o not connect the network cable to the integrated network connector on the back panel of the computer 13 Install any drivers required for the card as described in the card documentation Removing a PCI Card 1 Follow the procedures in Before You Begin on page 19 NOTE For PCI card locations see System Board Components on page 102 2 Gently lift the release tab on the card retention latch from the insi...

Page 227: ...p on page 257 b Connect external audio devices to the audio connectors on the back panel of the computer NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer NOTE See the documentation for the card for information about the card s cable connections 11 If you removed a network adapter card connector a Enter system setup select Integrat...

Page 228: ...rs automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards NOTE See the documentation that came with the card for information on configuring the card making internal connections or customizing it for your computer 6 Place the card in the connector and press down fi...

Page 229: ...Small Form Factor Computer 229 1 PCI Express x16 DVI card 2 DVI card connector 3 PCI Express x16 card connector 1 2 3 ...

Page 230: ...0 Replace the computer cover see Replacing the Computer Cover on page 297 NOTE See the documentation for the card for information about the card s cable connections 11 If you installed a sound card a Enter system setup select Integrated Audio from the Onboard Devices group and change the setting to Off see System Setup on page 257 b Connect external audio devices to the sound card s connectors Do ...

Page 231: ...moving a PCI Express x16 Card or DVI Card 1 Follow the procedures in Before You Begin on page 19 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open 3 If necessary disconnect any cables connected to the card 4 Press the lever with your thumb until you release the securing tab If you are removing a PCI Express x16 card go to step 5 If you are removing ...

Page 232: ...tention latch and snapping it into place NOTICE Do not route card cables over the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 10 Replace the computer cover see Replacing the Computer Cover on page 297 11 Uninstall the card s driver See the documentation that came with the card for instructions 12 If you removed a sound ca...

Page 233: ... computer chassis Installing a PS 2 Serial Port Adapter 1 Follow the procedures in Before You Begin on page 19 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open 3 Remove the filler bracket if applicable NOTE See the documentation that came with the adapter for information on configuring the adapter making internal connections or customizing it for y...

Page 234: ...edures in Before You Begin on page 19 2 Gently lift the release tab on the card retention latch from the inside and pivot the latch open 3 Disconnect the PS 2 serial port cable from the system board see System Board Components on page 102 4 Grasp the PS 2 serial port adapter bracket by its top corners and ease it out of its connector 5 If you are removing the adapter permanently install a filler b...

Page 235: ...your computer 6 Before you close the card retention mechanism ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide 7 Secure any remaining card s by closing the card retention latch and snapping it into place 8 Replace the computer cover see Replacing the Computer Cover on page 297 ...

Page 236: ...236 Small Form Factor Computer ...

Page 237: ...chassis 1 Follow the procedures in Before You Begin on page 19 2 If installed remove the optical drive see Removing an Optical Drive on page 215 3 If installed remove the floppy drive or Media Card Reader see Removing a Floppy Drive or Media Card Reader on page 217 4 Disconnect the DC power cables from the system board and the drives Note the routing of the DC power cables underneath the tabs in t...

Page 238: ... and drives see System Board Components on page 190 for connector locations 11 Replace the floppy drive or Media Card Reader see Installing a Floppy Drive or Media Card Reader on page 220 12 Replace the optical drive see Installing an Optical Drive on page 216 13 Replace the computer cover see Replacing the Computer Cover on page 297 14 Connect the AC power cable to the power supply AC power conne...

Page 239: ...ter and devices to electrical outlets and turn them on DC Power Connectors DC Power Connector P1 Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 GND Black 4 VCC 5 V Red 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 240: ... Black 8 PS_PWRGOOD Gray 9 P5AUX Purple 10 V_12P0_DIG Yellow 11 V_12P0_DIG Yellow 12 3 3 V Orange 13 optional 3 3V Orange 14 12 V Blue 15 GND Black 16 PWR_PS_ON Green 17 GND Black 18 GND Black 19 GND Black 20 NC NC 21 VCC 5V Red Pin Number Signal name 18 AWG Wire ...

Page 241: ...ed 23 VCC 5V Red 24 GND Black Use 22 AWG wire instead of 18 AWG wire Pin Number Signal Name 18 AWG Wire 1 GND Black 2 GND Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 24 AWG Wire 1 NC NC 2 5 VDC Red 3 5 VDC Red 4 NC NC Pin Number Signal name 18 AWG Wire 3 1 4 2 6 5 4 3 2 1 ...

Page 242: ...242 Small Form Factor Computer DC Power Connector P5 5 GND Black 6 GND Black Pin Number Signal Name 24 AWG Wire 1 GND Black 2 5 VDC Red 3 NA NA 4 3 3 VDC Orange Pin Number Signal Name 24 AWG Wire ...

Page 243: ...alled remove the floppy drive cable from the cable routing clips on the heat sink assembly 4 Loosen the captive screw on each side of the heat sink assembly CAUTION Despite having a plastic shield the heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it NOTICE Before rotating the heat sink assembly upward twist the assembly ...

Page 244: ...s a new heat sink is required for the new processor reuse the original heat sink assembly when you replace the processor 6 Pull the release lever straight up until the processor is released 1 heat sink assembly 2 captive screws in housing 2 1 2 ...

Page 245: ...he Processor on page 245 NOTICE After removing the processor be careful not to get any thermal grease on the processor pins Thermal grease on the pins can permanently damage the processor Installing the Processor NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer NOTICE Be careful not to bend any of the pins when you replace the processor from the socket Bend...

Page 246: ...e ensure that the processor aligns properly with the socket and do not use excessive force when you install the processor 5 Set the processor lightly in the socket and ensure that the processor is positioned correctly 6 While lightly pressing down on the processor rotate the release lever back toward the system board until it snaps into place securing the processor 7 Clean the thermal grease from ...

Page 247: ...ligned with the holes in the system board c Tighten the two captive screws NOTICE Ensure that the heat sink is correctly seated and secure 10 Route the floppy drive cable through the cable routing clips on the heat sink assembly 11 Replace the hard drive see Installing a Hard Drive on page 210 12 Replace the computer cover see Replacing the Computer Cover on page 297 1 heat sink assembly 2 heat si...

Page 248: ...248 Small Form Factor Computer ...

Page 249: ...rd that specifies pre operating system or operating system absent alerting techniques The standard is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep mode or the system is turned off ASF is designed to supersede previous operating system absent alerting technologies Your computer supports the following ASF version 1 03 and 2 0 alerts...

Page 250: ...ssistant to do the following Access information about your computer such as how many processors it has and what operating system it is running Monitor the status of your computer such as listening for thermal alerts from temperature probes or hard drive failure alerts from storage devices Change the state of your computer such as updating its BIOS or shutting it down remotely A managed system is o...

Page 251: ... right arrow key to select Reset and then choose On On Silent or Off On Silent default setting If the computer cover is opened the setting changes to Detected No alert message appears during the boot sequence at the next computer start up Off No intrusion monitoring occurs and no messages appear Padlock Ring and Security Cable Slot Use one of the following methods to secure your computer Use a pad...

Page 252: ...d position the default setting Assigning a System Password NOTE To escape from the field without assigning a system password press Tab or the Shift Tab key combination to move to another field or press Esc at any time before you complete step 5 1 Enter system setup and verify that Password Status is set to Unlocked 2 Highlight System Password and then press the left or right arrow key The option h...

Page 253: ...rd Number of unsuccessful password attempts 3 System halted Must power down Even after your computer is turned off and on the previous message is displayed each time you type an incorrect or incomplete system password NOTE You can use Password Status in conjunction with System Password and Admin Password to further protect your computer from unauthorized changes Deleting or Changing an Existing Sy...

Page 254: ... However the system password cannot be used in place of the administrator password 1 Enter system setup and verify that Admin Password is set to Not Set see Entering System Setup on page 257 2 Highlight Admin Password and press the left or right arrow key The computer prompts you to type and verify the password If you enter a character that is not permitted the computer emits a beep 3 Type and the...

Page 255: ... information see the TPM software documentation and the help files that came with the software TPM is a hardware based security feature that can be used to create and manage computer generated encryption keys When combined with security software the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e mail The TPM feature is ...

Page 256: ...r the system setup program b Select Security then select TPM Activation and press Enter c Under TPM Activation select Activate and press Enter NOTICE You only need to activate TPM once Once the process is complete the computer either restarts automatically or prompts you to restart your computer ...

Page 257: ...rompt to appear 3 Once this F2 prompt appears press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press F2 If you press F2 before you are prompted this keystroke will be lost 4 If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Window...

Page 258: ...se the right and left arrow keys to highlight an option Press Enter to make that selection active Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field System System Info Lists the computer name BIOS Version Service Tag Express Service Code if applicable and the Asset Tag None of these fields can be modified Processor Info I...

Page 259: ...gned drives otherwise AHCI RAID Autodetect ATA RAID if signed drives otherwise ATA RAID On SATA is configured for RAID on every boot NOTE When in Autodetect mode the computer configures the drive as RAID if a RAID signature is detected on the drive Otherwise the drive will be configured as AHCI or ATA Options for small form factor computers AHCI ATA SMART Reporting Off default This setting determi...

Page 260: ...rt operates Auto the default setting automatically configures a connector to a particular designation COM1 or COM3 Serial Port 2 Auto default Determines how the serial port operates Auto the default setting automatically configures a connector to a particular designation COM2 or COM4 PS 2 Mouse Port Enables or disables the integrated legacy PS 2 mouse controller Video Primary Video Auto default Th...

Page 261: ...m password to be assigned and verified Drive 0 n Password Not Set default Displays the current status of the hard drive s password security feature and allows a new hard drive password to be assigned and verified Password Changes Unlocked default Determines the interaction between the System password and the Admin password Locked prevents a user without a valid Admin password from being able to mo...

Page 262: ...d time fields Low Power Mode On default When Low Power Mode is selected remote wakeup events will no longer power up the computer from Hibernate or Off via the onboard network controller Remote Wake Up Off default This option allows the system to power up when a Network Interface Controller or Remote Wakeup capable modem receives a wake up signal On is the default setting On w Boot to NIC will all...

Page 263: ...ST Behavior Fastboot On default When enabled this feature reduces computer startup time by bypassing some compatibility steps Off does not skip any steps during computer startup On starts the system more quickly Numlock Key On default Determines the functionality of the numeric keys on the right side of your keyboard Off commands the right keypad keys to function as arrows On commands the right ke...

Page 264: ...in case you want to restore it 3 Press the up and down arrow keys to highlight the appropriate Boot Device option 1st 4th Boot Device are available options 4 Press the up and down arrow keys to move through the list of devices 5 Press Enter to select a device to be the 1st 2nd 3rd or 4th Boot Device as applicable Booting to a USB Device NOTE To boot to a USB device the device must be bootable To e...

Page 265: ... the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE This process erases both the system and administrator passwords 1 Follow the procedures in Before You Begin on page 19 2 If clearing the password on a small form factor computer remove the hard drive see Drives on page 205 Jumper Setting Description PSWD Password features are enabled defa...

Page 266: ... on page 208 12 Locate the 2 pin password jumper on the system board and attach the jumper to reenable the password feature 13 Replace the hard drive Installing a Hard Drive on page 210 14 Replace the computer cover see Replacing the Computer Cover on page 297 NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 15 Connect your comput...

Page 267: ...ograms can benefit from HyperTransport and dual core technology some programs may have not been optimized for them and may require an update from the software manufacturer Contact the software manufacturer for updates and information about using HyperTransport or dual core technology with your software To determine if your computer is using HyperTransport technology check the system setup option f...

Page 268: ...iew of the RAID configuration that you may have selected when you purchased your computer A number of RAID configurations are available in the computer industry for different types of uses The Dell mini tower and desktop models of your OptiPlex computer support RAID level 0 and RAID level 1 RAID support is not available for the small form factor model A RAID level 0 configuration is recommended fo...

Page 269: ...as detected the replacement connection of a secondary hard drive and will automatically restore the RAID configuration the next time the operating system loads RAID Level 0 Configuration NOTICE Because a RAID level 0 configuration provides no data redundancy a failure of one drive results in the loss of all data To protect your data when using a RAID level 0 configuration perform regular backups R...

Page 270: ... RAID Your computer can be configured for RAID even if you did not select a RAID configuration when the computer was purchased For an explanation of RAID levels and their requirements see About RAID Configurations on page 268 For information on how to install a hard drive see Installing a Hard Drive on page 65 for your mini tower computer or Installing a Hard Drive on page 126 for your desktop com...

Page 271: ...ves should be of equal size to avoid unallocated or unused space For an explanation of RAID levels and their requirements see About RAID Configurations on page 268 For information on how to install a hard drive see Installing a Hard Drive on page 65 for your mini tower computer or Installing a Hard Drive on page 126 for your desktop computer 1 Enable RAID for each applicable hard drive on your com...

Page 272: ...d drives of any size may be used to create a RAID configuration using NVIDIA MediaShield Ideally however the drives should be of equal size to avoid unallocated or unused space For an explanation of RAID levels and their requirements see About RAID Configurations on page 268 Creating a RAID Array NOTICE The following procedure will result in the loss of all data on your hard drive s Back up any da...

Page 273: ...ick Delete Array in the System Tasks pane The NVIDIA Delete Array Wizard appears 4 Click Next A confirmation screen appears with the name and size of the array that you have marked for deletion 5 Click Finish to delete the RAID configuration The MediaShield RAID management utility window appears and lists any remaining arrays along with any other installed hard drives Converting From One RAID Conf...

Page 274: ... Under Free Disk Selection select the hard drive s you want to include in the migrated array by clicking the checkbox beside it 8 Click Finish The MediaShield RAID management utility window appears and displays the status of the upgrade migration process along with any other installed hard drives NOTE The time it takes to convert an array depends on several factors such as the speed of the process...

Page 275: ...ur computer s processor performance automatically dynamically adjusting the operating frequency and voltage according to the task at hand When an application does not require full performance significant amounts of power can be saved performance is designed to still be responsive with maximum processor performance being delivered when required and automatic power savings when possible 1 Click on t...

Page 276: ...276 Advanced Features ...

Page 277: ...ve the hard drive see Drives on page 205 3 Disconnect the chassis intrusion switch cable from the system board see System Board Components on page 28 for mini tower computers or System Board Components on page 102 for desktop computers or System Board Components on page 190 for small form factor computers Note the routing of the chassis intrusion cable as you remove it from the chassis Chassis hoo...

Page 278: ...278 Chassis Intrusion Switch Mini Tower Computer ...

Page 279: ...Chassis Intrusion Switch 279 Desktop Computer ...

Page 280: ...esetting the Chassis Intrusion Detector 1 Turn on or restart your computer 2 When the blue DELL logo appears press F2 immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again 3 Select the Chassis Intrusion option and then press the left or right arrow key to select Reset Change the...

Page 281: ...Chassis Intrusion Switch 281 4 Press Esc press the left and right arrow keys to highlight Save Exit and then press Enter to restart the computer and implement your changes ...

Page 282: ...282 Chassis Intrusion Switch ...

Page 283: ...am or Strike the F1 key to continue F2 to run the setup utility To determine whether you need to replace the battery reenter the time and date in system setup and exit the program to save the information Turn off your computer and disconnect it from the electrical outlet for a few hours then reconnect the computer turn it on and enter system setup see Entering System Setup on page 257 If the date ...

Page 284: ...lunt object be careful not to touch the system board with the object Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery Otherwise you may damage the system board by prying off the socket or by breaking circuit traces on the system board NOTICE To avoid damage to the battery connector you must firmly support the connector while removing t...

Page 285: ... the securing tabs at the positive side of the connector c Press the battery straight down into the connector until it snaps into place 7 If you have a Small Form Factor chassis install the hard disk drive see Installing a Hard Drive on page 210 8 Replace the computer cover see Replacing the Computer Cover on page 297 9 Enter system setup and restore the settings you recorded in step 1 see Enterin...

Page 286: ...286 Battery ...

Page 287: ... harm internal components 2 Remove any components that restrict access to the system board such as the optical drive s floppy drive hard drive and I O panel as applicable 3 Remove the processor and heat sink assembly Mini Tower see Processor on page 83 Desktop see Processor on page 179 Small Form Factor see Processor on page 243 4 Disconnect all cables from the system board 5 Remove the screws fro...

Page 288: ...288 Replacing the System Board Mini Tower System Board Screws 1 mini tower system board 2 screws 8 1 2 ...

Page 289: ...Replacing the System Board 289 Desktop System Board Screws 1 desktop system board 2 screws 8 1 2 ...

Page 290: ...mall Form Factor Computers 1 Gently align the board into the chassis and slide it toward the back of the computer 2 Using the screws secure the system board to the chassis 3 Replace any components and cables that you removed from the system board 4 Reconnect all cables to their connectors at the back of the computer 5 Replace the computer cover see Replacing the Computer Cover on page 297 1 small ...

Page 291: ...ed under your computer warranty DDR2 Memory Overview Dual channel DDR2 memory modules should be installed in pairs of matched memory size If the DDR2 memory modules are not installed with the same amount of memory in each channel the computer will continue to operate but with a slight reduction in performance See the label in the upper right corner of the module to determine the module s capacity ...

Page 292: ...perating systems such as Microsoft Windows XP can use a maximum of 4 GB of address space however the amount of memory available to the operating system is less than that installed Certain components within the computer require address space in the 4 GB range Any address space reserved for these components cannot be used by computer memory The following components require memory address space Syste...

Page 293: ...ep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwise your computer may not start properly You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4 NOTICE Removing memory modules from DIMM3 and DIMM...

Page 294: ...e Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis NOTE Memory purchased from Dell is covered under your computer warranty 1 Follow the procedures in Before You Begin on pag...

Page 295: ...e connector while you apply equal force to each end of the module 5 Insert the module into the connector until the module snaps into position If you insert the module correctly the securing clips snap into the cutouts at each end of the module 1 memory connector closest to processor 2 connector 3 securing clips 2 1 cutouts 2 2 memory module 3 notch 4 crossbar 2 3 1 3 2 1 4 ...

Page 296: ... system memory has changed Strike the F1 key to continue F2 to run the setup utility 9 Press F2 to enter system setup and check the value for System Memory The computer should have changed the value of System Memory to reflect the newly installed memory Verify the new total If it is correct skip to step 11 10 If the memory total is incorrect turn off and disconnect your computer and devices from t...

Page 297: ...he drives 2 Ensure that no tools or extra parts are left inside the computer 3 To replace the cover a Align the bottom of the cover with the hinge tabs located along the bottom edge of the computer b Using the hinge tabs as leverage rotate the cover downward until it snaps into place c Ensure that the cover is seated correctly before moving the computer NOTICE To connect a network cable first plug...

Page 298: ...the screen at the next computer start up ALERT Cover was previously removed 5 Reset the chassis intrusion detector in System Setup by changing Chassis Intrusion to On or On Silent see System Setup on page 257 NOTE If an administrator password has been assigned by someone else contact your network administrator for information on resetting the chassis intrusion detector ...

Page 299: ...stics with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent Do not soak the cloth or let water drip inside your computer or keyboard Mouse NOTICE Disconnect the mouse from the computer before cleaning the mouse If your screen cursor skips or moves abnormally clean the mouse Cleaning a Non Optical Mouse 1 Clean the outside casing of the mouse w...

Page 300: ...ructions that come with the compressed air product Never touch the lens in the drive If you notice problems such as skipping with the playback quality of your CDs or DVDs try cleaning the discs 1 Hold the disc by its outer edge You can also touch the inside edge of the center hole NOTICE To avoid damaging the surface do not wipe in a circular motion around the disc 2 With a soft lint free cloth ge...

Page 301: ... the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The optional Drivers and Utilities media may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your ...

Page 302: ...Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities media provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly NOTE The Drivers and Utilities media is optional and as such may not ship with certain computers Using Windows Vista Device Driver Rollback If a problem oc...

Page 303: ... Drivers and Utilities media is optional and as such may not ship with all computers NOTE To access device drivers and user documentation you must use the Drivers and Utilities media while your computer is running Windows Windows Vista 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities media In most cases the CD DVD starts running automatically If it does...

Page 304: ... of device for which you are installing the driver for example Audio or Video 4 Double click the name of the device for which you are installing the driver 5 Click Driver Update Driver Browse my computer for driver software 6 Click Browse and browse to the location to which you previously copied the driver files 7 When the name of the appropriate driver appears click the name of the driver OK Next...

Page 305: ...estore 1 Click Start 2 In the Start Search box type System Restore and press Enter NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last s...

Page 306: ...available click the restore point that you prefer 5 Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts 6 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo th...

Page 307: ...W Drive and press Enter 6 Press any key to Boot from CD ROM 7 Follow the instructions on the screen to complete the installation Windows XP NOTICE You must use Windows XP Service Pack 1 or later when you reinstall your operating system Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver first try using Windows XP D...

Page 308: ...f the operating system logo appears wait until you see the Windows desktop and then shut down the computer and try again 5 Press the arrow keys to select CD ROM and press Enter 6 When the Press any key to boot from CD message appears press any key Windows XP Setup 1 When the Windows XP Setup screen appears press Enter to select To set up Windows now 2 Read the information on the Microsoft Windows ...

Page 309: ...elections Windows XP installs the operating system components and configures the computer The computer automatically restarts NOTICE Do not press any key when the following message appears Press any key to boot from the CD 13 When the Welcome to Microsoft screen appears click Next 14 When the How will this computer connect to the Internet message appears click Skip 15 When the Ready to register wi...

Page 310: ...310 Reinstalling Drivers and the Operating System ...

Page 311: ...ed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Card Problems Fill out the Diagnostics Checklist on page 351 as you complete these checks CAUTION Before you beg...

Page 312: ...ower computers or Removing the Computer Cover on page 177 for desktop computers 2 Remove all cards except the graphics card see PCI PCI Express Cards and PS 2 Serial Port Adapters on page 41 for mini tower computers or Removing a PCI Card on page 138 for desktop computers If your primary hard drive is connected to a drive controller card leave the drive controller card installed in the computer 3 ...

Page 313: ... does not indicate a defect in the drive or the CD or DVD NOTE Because of different regions worldwide and different disc formats not all DVD titles work in all DVD drives TEST THE DRIVE Insert another floppy disk CD or DVD to eliminate the possibility that the original one is defective Insert bootable media and restart the computer CLEAN THE DRIVE OR DISK See CDs and DVDs on page 300 CHECK THE CAB...

Page 314: ...while it is connected to a digital telephone network CLOSE OTHER PROGRAMS The Optical RW drive must receive a steady stream of data when writing If the stream is interrupted an error occurs Try closing all programs before you write to the Optical RW TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A OPTICAL RW DISC See your computer documentation for information on Power Management modes see Pow...

Page 315: ...s e mail program open click File If Work Offline has a checkmark next to it click the checkmark to remove it and connect to the Internet For help contact your Internet service provider CHECK THE KEYBOARD CABLE Ensure that the keyboard cable is firmly connected to the computer Shut down the computer reconnect the keyboard cable as shown in the Quick Reference Guide for your computer and then restar...

Page 316: ...fety instructions in the Product Information Guide The computer does not start up The computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown CHECK THE CABLE CONNECTIONS Ensure that the card fan cable is connected firmly to the card fan connector on the system board see System Board Components on page 28 for mini tower computers and System Boa...

Page 317: ... button for at least 8 to 10 seconds until the computer turns off Then restart your computer CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software docu...

Page 318: ...ical drive after the physical drives is mapped to a network drive Windows XP does not automatically assign a drive letter to the media card reader To manually assign a drive for the media card reader 1 Right click My Computer and select Manage 2 Select the Disk Management option 3 Right click the corresponding drive letter in the right pane that needs to be changed 4 Select Drive Letter and Paths ...

Page 319: ... Ensure that you are following the memory installation guidelines Run the Dell Diagnostics see Dell Diagnostics on page 327 CHECK THE MOUSE CABLE 1 Check the cable connector for bent or broken pins and for damaged or frayed cables Straighten bent pins 2 Remove mouse extension cables if used and connect the mouse directly to the computer 3 Shut down the computer reconnect the mouse cable as shown i...

Page 320: ...STICS See Dell Diagnostics on page 327 CHECK FOR SOFTWARE AND HARDWARE CONFLICTS See Resolving Software and Hardware Incompatibilities on page 337 CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack CHECK THE NETWORK LIGHTS ON THE FRONT OR BACK OF THE COMPUTER DEPENDING ON SYSTEM CHASSIS...

Page 321: ...ices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the main power cable and front panel cable are securely connected to the system board IF THE POWER LIGHT IS AMBER AND GREEN OR STEADY AMBER A device might be malfunctioning or incorrectly installed Remov...

Page 322: ...nection information Ensure that the printer cables are securely connected to the printer and the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click View installed printers or f...

Page 323: ...SETTINGS TO THEIR DEFAULT VALUES 1 Turn on or restart your computer 2 When Press F2 to Enter Setup appears in the upper right corner of the screen press F2 immediately If you wait too long and the Microsoft Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer through the Start menu and try again 3 Under System Management select the Maintenance option...

Page 324: ...ABLE DIGITAL MODE Your speakers do not work if the CD drive is operating in analog mode 1 Click the Start button click Control Panel and then click Sounds Speech and Audio Devices 2 Click Sounds and Audio Devices 3 Click the Hardware tab 4 Double click the name of your CD drive 5 Click the Properties tab 6 Check the Enable digital CD audio for this CD ROM device box ELIMINATE POSSIBLE INTERFERENCE...

Page 325: ...Sounds and Audio Devices 3 Click the Hardware tab 4 Double click the name of your CD drive 5 Click the Properties tab 6 Uncheck the Enable digital CD audio for this CD ROM device box ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted CHECK THE MONITOR CABLE CONNECTION ...

Page 326: ...imary Video option is set correctly Exit system setup and restart your computer RUN THE MONITOR SELF TEST Check the monitor documentation for more information CHECK THE MONITOR SETTINGS See the monitor documentation for instructions on adjusting the contrast and brightness demagnetizing degaussing the monitor and running the monitor self test MOVE THE SUBWOOFER AWAY FROM THE MONITOR If your speake...

Page 327: ...lities media Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 351 1 Shut down the computer Turn on or restart your computer 2 When the DELL logo appears press F12 immediately NOTE If you see a message stating that...

Page 328: ... during a test a message appears with an error code and a description of the problem Write down the error code and problem description and follow the instructions on the screen If you cannot resolve the error condition contact Dell see Contacting Dell on page 351 NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your...

Page 329: ...st in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings Power Light Problem Description Suggested Resolution Solid green Power is on and the computer is operating normally On the desktop computer a solid green light ...

Page 330: ...gnostic lights to see if the specific problem is identified Solid green power light and no beep code and no video during POST The monitor or the graphics card may be faulty or incorrectly installed Check the diagnostic lights to see if the specific problem is identified see Video and Monitor Problems on page 325 Solid green power light and no beep code but the computer locks up during POST An inte...

Page 331: ...ithout error If available install properly working memory of the same type into your computer If the problem persists contact Dell A possible graphics card failure has occurred If the computer has a graphics card remove the card reinstall it and then restart the computer If the problem still exists install a graphics card that you know works and restart the computer If the problem persists or the ...

Page 332: ...stalled all modules without error If available install properly working memory of the same type into your computer If the problem persists contact Dell Memory modules are detected but a memory configuration or compatibility error exists Ensure that no special memory module memory connector placement requirements exist see Memory on page 291 Verify that the memory modules that you are installing ar...

Page 333: ... Code Cause 2 short 1 long BIOS checksum error 1 long 2 short Memory test failure bad memory during memory sizing 1 long 3 short 2 short No memory 1 short F12 key pressed A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use these characters in filenames A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file To remove and then reinstal...

Page 334: ...D ERROR CORRECTION CODE ECC ON DISK READ See Drive Problems on page 313 CONTROLLER HAS FAILED See Drive Problems on page 313 DATA ERROR See Drive Problems on page 313 DECREASING AVAILABLE MEMORY See Lockups and Software Problems on page 316 DISKETTE DRIVE 0 SEEK FAILURE See Drive Problems on page 313 DISKETTE READ FAILURE See Drive Problems on page 313 DISKETTE SUBSYSTEM RESET FAILED Run the Dell ...

Page 335: ...ORY ODD EVEN LOGIC FAILURE AT address READ value EXPECTING value MEMORY WRITE READ FAILURE AT address READ value EXPECTING value MEMORY SIZE IN CMOS INVALID See Lockups and Software Problems on page 316 NO BOOT DEVICE AVAILABLE If the floppy drive is your boot device ensure that a bootable floppy disk is in the drive If the hard drive is your boot device ensure that the cables are connected and th...

Page 336: ... off the computer and reinsert one of the other cards 4 Repeat this process until you identify which card is malfunctioning READ FAULT REQUESTED SECTOR NOT FOUND RESET FAILED See Drive Problems on page 313 SECTOR NOT FOUND Run the Windows error checking utility to check the file structure on the floppy disk or hard drive See Windows Help for instructions If a large number of sectors are defective ...

Page 337: ...or remove the devices from the Device Manager See the documentation that came with the device for information on configuring the device To resolve incompatibilities using the Windows XP Hardware Troubleshooter 1 Click the Start button and click Help and Support UNEXPECTED INTERRUPT IN PROTECTED MODE Run the Dell Diagnostics see Dell Diagnostics on page 327 WARNING DELL S DISK MONITORING SYSTEM HAS...

Page 338: ...dware troubleshooter in the Search field and click the arrow to start the search 3 Click Hardware Troubleshooter in the Search Results list 4 In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next ...

Page 339: ...iles and Settings Transfer Wizard to move data from a source computer to a new computer You can transfer data such as E mail messages Toolbar settings Window sizes Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on removable media such as a writable CD for transfer to the new computer NOTE You can transfer information from an...

Page 340: ...old computer screen appears go to your old or source computer Do not click Next at this time To copy data from the old computer 1 On the old computer insert the Windows XP Operating System media 2 On the Welcome to Microsoft Windows XP screen click Perform additional tasks 3 Under What do you want to do click Transfer files and settings Next 4 On the Which computer is this screen click Old Compute...

Page 341: ... Next 7 Go to the old computer To copy data from the old computer 1 On the old computer insert the wizard disk 2 Click Start Run 3 In the Open field on the Run window browse to the path for fastwiz on the appropriate removable media and click OK 4 On the Files and Settings Transfer Wizard welcome screen click Next 5 On the Which computer is this screen click Old Computer Next 6 On the Select a tra...

Page 342: ...ck Submit 3 In the Manage Accounts window click Create a new account 4 Type the name you want to use for the new account and click the account type you want 5 Click Create Account The new account name appears in the User Accounts window Windows XP 1 Click the Start button and click Control Panel 2 In the Control Panel window click User Accounts 3 Under Pick a task click Create a new account 4 Unde...

Page 343: ...ain or if your computer has less than 128 MB of memory 1 Click the Start button and click Log Off 2 In the Log Off Windows window click Switch User When you use Fast User Switching programs that previous users were using remain running in the background which might decrease your computer s response time Also multimedia programs such as games and DVD software might not work with Fast User Switching...

Page 344: ...g files printers or an Internet connection between computers in a home or small office 1 Click the Start button point to All Programs Accessories Communications and then click Network Setup Wizard 2 On the Network Setup Wizard welcome screen click Next 3 Click Checklist for creating a network NOTE Selecting the connection method This computer connects directly to the Internet enables the integrate...

Page 345: ...Microsoft Windows XP and Windows Vista Features 345 5 Return to the Network Setup Wizard and follow the instructions on the screen ...

Page 346: ...346 Microsoft Windows XP and Windows Vista Features ...

Page 347: ...ode system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the support service see Support Servic...

Page 348: ...mers about their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions The AutoTech service is available 24 hours a day 7 days a week You can also access this service through the support service For the telephone number to call for your region see Contacting Dell on page 351 Automated Order Status Service To che...

Page 349: ...the telephone number to call for your region see Contacting Dell on page 351 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include a copy of the Diagnostics Checklist see Diagnostics Checklist on page 351 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 327 4 Include any accessories tha...

Page 350: ...call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available CAUTION Before working inside your computer follow the safety instructions in your Product Information Guide ...

Page 351: ...port technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message bee...

Page 352: ...varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 ...

Page 353: ...ucts from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your computer see the Product Information Guide or separate paper warranty document that shipped with your computer ...

Page 354: ...354 Warranty ...

Page 355: ...oduct name Dell OptiPlex 740 Model numbers DCNE DCSM and DCCY Company name Dell Inc Worldwide Regulatory Compliance Environmental Affairs One Dell Way Round Rock TX 78682 USA 512 338 4400 NOTE For additional FCC and other regulatory agency information see your Product Information Guide which accompanied your computer Information is also available on the Internet at dell com regulatory_compliance ...

Page 356: ...356 FCC Regulatory Model U S Only ...

Page 357: ...rogram designed to identify quarantine and or delete viruses from your computer ASF alert standards format A standard to define a mechanism for reporting hardware and software alerts to a management console ASF is designed to be platform and operating system independent B battery life span The length of time years during which a portable computer battery is able to be depleted and recharged batter...

Page 358: ...e A rewritable version of a CD Data can be written to a CD RW disc and then erased and written over rewritten CD RW drive A drive that can read CDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once CD RW DVD drive A drive sometimes referred to as a combo drive that can read CDs and DVDs and write to...

Page 359: ...group of computers programs and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users A user logs on to the domain to gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device such ...

Page 360: ...e common types of ExpressCards ExpressCards support both the PCI Express and USB 2 0 standard Express Service Code A numeric code located on a sticker on your Dell computer Use the Express Service Code when contacting Dell for assistance Express Service Code service may not be available in some countries extended display mode A display setting that allows you to use a second monitor as an extensio...

Page 361: ...n turns off the computer When you restart the computer the memory information that was saved to the hard drive is automatically restored HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Internet HyperTransport HyperTransport is an AMD technology that can increase overall computer performance by removing bottlenecks increasing system bandwidth and ...

Page 362: ...e keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area network A computer network covering a small area A LAN usually is confined to a building or a few nearby buildings A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network WAN LCD liquid crystal display The technology used by porta...

Page 363: ... communicate with other computers over analog telephone lines Three types of modems include external PC Card and internal You typically use your modem to connect to the Internet and exchange e mail module bay See media bay MP megapixel A measure of image resolution used for digital cameras ms millisecond A measure of time that equals one thousandth of a second Access times of storage devices are o...

Page 364: ...ability of the computer to automatically configure devices Plug and Play provides automatic installation configuration and compatibility with existing hardware if the BIOS operating system and all devices are Plug and Play compliant POST power on self test Diagnostics programs loaded automatically by the BIOS that perform basic tests on the major computer components such as memory hard drives and ...

Page 365: ...e original SCSI parallel architecture SATA serial ATA A faster serial version of the ATA IDE interface ScanDisk A Microsoft utility that checks files folders and the hard disk s surface for errors ScanDisk often runs when you restart the computer after it has stopped responding SCSI small computer system interface A high speed interface used to connect devices to a computer such as hard drives CD ...

Page 366: ... on the capabilities of the monitor the video controller and its drivers and the amount of video memory installed in the computer S video TV out A connector used to attach a TV or digital audio device to the computer SXGA super extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024 SXGA super extended graphics array plus A video standar...

Page 367: ...ovides the video capabilities in combination with the monitor for your computer video memory Memory that consists of memory chips dedicated to video functions Video memory is usually faster than system memory The amount of video memory installed primarily influences the number of colors that a program can display video mode A mode that describes how text and graphics are displayed on a monitor Gra...

Page 368: ...data network using cellular technology and covering a much larger geographic area than WLAN WXGA wide aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800 X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF zero insertion force A type of socket or connec...

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Dell bpcwcsn_5 - OptiPlex - 740, User Manual, Page: 1 / 368

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Summary of Contents for bpcwcsn_5 - OptiPlex - 740

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