Printing quality problems
129
5. Troubleshooting
Black background
If the amount of background shading becomes unacceptable:
•
Change to a lighter weight paper.
•
Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
•
Remove the old toner cartridge and install a new one.
•
Thoroughly redistribute the toner (see "Redistributing toner" on page 42).
Toner smear
•
Clean the inside of the machine.
•
Check the paper type and quality.
•
Remove the toner cartridge and install a new one.
Vertical repetitive defects
If marks repeatedly appear on the printed side of the page at even intervals:
•
The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
•
Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
•
The fusing assembly may be damaged. Contact a service representative.
Condition
Suggested Solutions
Summary of Contents for B1260dn
Page 27: ...Media and tray 27 2 Learning the Basic Usage ...
Page 51: ...Clearing paper jams 51 4 Troubleshooting 2 In the manual feeder ...
Page 53: ...Clearing paper jams 53 4 Troubleshooting 4 In the exit area ...
Page 54: ...Clearing paper jams 54 4 Troubleshooting 5 In the duplex area 1 2 1 2 ...
