Getting help and contacting Alienware
Self-help resources
You can get information and help on Alienware products and services using these online self-help resources:
Table 10. Alienware products and online self-help resources
Self-help resources
Resource location
Information about Alienware products and services
My Dell app
Tips
Contact Support
In Windows search, type
Contact Support
, and press
Enter
.
Online help for operating system
Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.
Your Alienware computer is uniquely identified by a Service
Tag or Express Service Code. To view relevant support
resources for your Dell computer, enter the Service Tag or
Express Service Code at
.
For more information on how to find the Service Tag for your
computer, see
Locate the Service Tag on your computer
VR Support
Videos providing step-by-step instructions to service your
computer
www.youtube.com/alienwareservices
Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues, see
.
NOTE:
Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE:
If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.
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Getting help and contacting Alienware
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