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Getting help and contacting Alienware

Self-help resources

You can get information and help on Alienware products and services using these online self-help resources:

Table 23. Alienware products and online self-help resources

Self-help resources

Resource location

Information about Alienware products and services

www.alienware.com

My Dell

Tips

Contact Support

In Windows search, type Contact Support, and press Enter.

Online help for operating system

www.dell.com/support/windows
www.dell.com/support/linux

Troubleshooting information, user manuals, setup instructions,

product specifications, technical help blogs, drivers, software

updates, and so on

www.alienware.com/gamingservices

VR Support

www.dell.com/VRsupport

Videos providing step-by-step instructions to service your

computer

www.youtube.com/alienwareservices

Contacting Alienware

To contact Alienware for sales, technical support, or customer service issues, see 

www.alienware.com

.

NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.

21

Summary of Contents for Alienware Area-51m R2

Page 1: ...Alienware Area 51m R2 Setup and Specifications Regulatory Model P38E Regulatory Type P38E002 June 2020 Rev A01 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...ions and weight 9 Processor 9 Chipset 9 Operating system 10 Memory 10 External ports 10 Internal slots 11 Ethernet 11 Wireless module 11 Audio 12 Storage 12 Media card reader 13 Keyboard 13 Camera 14 Touchpad 14 Power adapter 14 Battery 15 Display 16 GPU Integrated 16 GPU Discrete 17 Operating and storage environment 17 4 Keyboard shortcuts 18 5 Alienware Command Center 20 6 Getting help and conta...

Page 4: ... to power your device Alienware Graphics Amplifier Alienware Graphics Amplifier enables you to connect an external graphics card to your computer When using the Virtual Reality VR headset connect the HDMI cable to the graphics card installed on your Alienware Graphics Amplifier The USB cables from the VR headset can be connected either to your computer or your Alienware Graphics Amplifier NOTE The...

Page 5: ... external storage devices and printers Provides data transfer speeds up to 5 Gbps Left 1 Security cable slot wedge shaped Connect a security cable to prevent unauthorized movement of your computer 2 Thunderbolt 3 USB Type C port Supports USB 3 2 Gen 2 DisplayPort 1 2 Thunderbolt 3 and also enables you to connect to an external display using a display adapter Provides data transfer rates up to 10 G...

Page 6: ...t charge when the computer is turned off or in sleep state In such cases turn on the computer to charge the device 4 Microphone headphone port configurable Connect an external microphone for sound input or headphones for sound output 5 Headset port Connect headphones or a headset headphone and microphone combo Base 1 Touchpad Move your finger on the touchpad to move the mouse pointer Tap to left c...

Page 7: ...dio recording and voice calls 5 Tobii Eye Tracker Application that enables you to interact with your computer using your eyes Back 1 HDMI port Connect to a TV or another HDMI in enabled device Provides video and audio output 2 Mini DisplayPort Connect to a TV or another DisplayPort in enabled device Provides video and audio output 3 Network port Connect an Ethernet RJ45 cable from a router or a br...

Page 8: ...wer adapter ports 2 Connect a power adapter to provide power to your computer Bottom 1 Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information 8 ...

Page 9: ...ng table lists the details of the processors supported by your Alienware Area 51m R2 Table 2 Processor Description Option one Option two Option three Option four Processor type 10th Generation Intel Core i7 10700 10th Generation Intel Core i7 10700k 10th Generation Intel Core i9 10900 10th Generation Intel Core i9 10900k Processor wattage 65 W 125 W 65 W 125 W Processor core count 8 8 10 10 Proces...

Page 10: ...imum memory configuration 64 GB Minimum memory configuration 8 GB Memory size per slot 4 GB 8 GB 16 GB 32 GB Memory configurations supported 8 GB 2 x 4 GB DDR4 2933 MHz dual channel 16 GB 2 x 8 GB DDR4 2933 MHz dual channel 32 GB 2 x 16 GB DDR4 2933 MHz dual channel 64 GB 2 x 32 GB DDR4 2933 MHz dual channel 16 GB 2 x 8 GB DDR4 3200 MHz dual channel Intel XMP 32 GB 2 x 16 GB DDR4 3200 MHz dual cha...

Page 11: ... One M 2 2230 slot for WiFi and Bluetooth combo card Two M 2 2230 2280 slots for solid state drive Two optional M 2 2280 slots on Sled board NOTE To learn more about the features of different types of M 2 cards see the knowledge base article SLN301626 at www dell com support Ethernet The following table lists the wired Ethernet Local Area Network LAN specifications of your Alienware Area 51m R2 Ta...

Page 12: ...terface One global headset jack supports headset headphone One headphone retasking jack supports headphone line out line in microphone Number of speakers Four Internal speaker amplifier Supported External volume controls Media control shortcut keys Speaker output Average speaker output 4 W Peak speaker output 6 W Subwoofer output Not supported Microphone Digital array microphones in camera assembl...

Page 13: ...ing on the standard of the media card installed in your computer Keyboard The following table lists the keyboard specifications of your Alienware Area 51m R2 Table 12 Keyboard specifications Description Values Keyboard type RGB per key backlit keyboard Rubber dome RGB per key backlit keyboard Cherry Mechanical Switch Keyboard layout QWERTY Number of keys United States and Canada 103 keys United Ki...

Page 14: ...51m R2 Table 14 Touchpad specifications Description Values Touchpad resolution Horizontal 1727 Vertical 1092 Touchpad dimensions Horizontal 56 mm 2 20 in Vertical 100 mm 3 94 in Touchpad gestures For more information about touchpad gestures available on Windows 10 see the Microsoft knowledge base article 4027871 at support microsoft com Power adapter The following table lists the power adapter spe...

Page 15: ...tery type 6 cell smart lithium ion 90 WHr Battery voltage 11 40 VDC Battery weight maximum 0 37 kg 0 82 lb Battery dimensions Height 15 80 mm 0 62 in Width 222 mm 8 74 in Depth 81 mm 3 19 in Temperature range Operating 0 C to 45 C 32 F to 113 F Storage 20 C to 60 C 4 F to 140 F Battery operating time Varies depending on operating conditions and can significantly reduce under certain power intensiv...

Page 16: ...300 nits 300 nits 500 nits Megapixels 2 07 2 07 8 29 Color gamut 72 NTSC 100 sRGB 100 Adobe RGB Pixels Per Inch PPI 127 127 255 Contrast ratio typ 600 1 700 1 1200 1 Response time max 7 ms GtG 3 ms GtG 25 ms Black to White Refresh rate 144 Hz 300 Hz 60 Hz Horizontal view angle 85 degrees 85 degrees 85 degrees Vertical view angle 85 degrees 85 degrees 85 degrees Pixel pitch 0 20 mm 0 20 mm 0 10 mm ...

Page 17: ...DR6 AMD Radeon RX 5700M One HDMI 2 0 port one mini DisplayPort 1 4 8 GB GDDR6 Operating and storage environment This table lists the operating and storage specifications of your Alienware Area 51m R2 Airborne contaminant level G1 as defined by ISA S71 04 1985 Table 20 Computer environment Description Operating Storage Temperature range 0 C to 40 C 32 F to 104 F 40 C to 65 C 40 F to 149 F Relative ...

Page 18: ...ple pressing F1 mutes the audio refer to the table below However if the function keys F1 F12 are needed for specific software applications multi media functionality can be disabled by pressing Fn Esc Subsequently multi media control can be invoked by pressing Fn and the respective function key For example mute audio by pressing Fn F1 NOTE You can also define the primary behavior of the function ke...

Page 19: ...Table 22 List of Macro keys continued Keys Description 19 ...

Page 20: ...ffects and apply them to the computer or attached peripherals AWCC embeds Peripheral Controls to ensure a unified experience and the ability to link these settings to your computer or game AWCC supports the following features FX Create and manage the AlienFX zones Fusion Includes the ability to adjust game specific Power Management Sound Management and Thermal Management features Peripheral Manage...

Page 21: ... Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www alienware com gamingservices VR Support www dell com VRsupport Videos providing step by step instructions to service your computer www youtube com alienwareservices Contacting Alienware To contact Alienware for sales technical support or customer service i...

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