background image

Using the Support Extension

The support extension is designed to prevent print media from falling from the printer after the print job is complete.

Before printing a document, make sure the paper extender is fully extended.

Summary of Contents for 3000cn Color Laser Printer

Page 1: ...ur Printer Installing the Optional Tray Module Installing the Optional Duplex Module Print Media Guidelines Loading Print Media Operator Panel Printer Settings Understanding Printer Menus Understanding Your Printer Software Printing Setting Up for Shared Printing Understanding Fonts Understanding Printer Messages Clearing Jams Troubleshooting Maintaining Your Printer ...

Page 2: ...Removing Options Printer Specifications Safety and Regulatory Information Appendix ...

Page 3: ...ional 250 sheet tray module A4 Letter cassette Optional 250 sheet tray module Legal cassette Optional 500 sheet tray module NOTE Your printer can be equipped with a maximum of two trays You can install the optional 250 sheet tray module with the optional 250 sheet tray module or the optional 250 sheet tray module with the optional 500 sheet tray module 3 Multipurpose feeder 4 Printer To order repl...

Page 4: ...soft Windows and are registered trademarks of Microsoft Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR Partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or th...

Page 5: ...es about technical changes to your printer or advanced technical reference material for experienced users or technicians Safety information How to use my printer Warranty information Owner s Manual CAUTION Read and follow all safety instructions in your Owner s Manual prior to setting up and operating your printer How to set up my printer Setup diagram Troubleshooting Guide Troubleshooting Guide U...

Page 6: ... including Solutions Troubleshooting hints and tips articles from technicians and online courses Upgrades Upgrade information for components such as memory Customer Care Contact information order status warranty and repair information Downloads Drivers Reference Printer documentation and product specifications You can access Dell Support at support dell com Select your region on the WELCOME TO DEL...

Page 7: ...l feature also lets you change printer settings and keep track of printing trends If you are a network administrator you can easily copy the printer s settings to one or all printers on the network right from your Web browser To launch the Dell Printer Configuration Web Tool just type your network printer s IP address in your Web browser If you do not know what your printer s IP address is print a...

Page 8: ... set the type of printer interface and necessary conditions for communications Copy Printer Settings Quickly copy the printer s settings to another printer or printers on the network just by typing each printer s IP address NOTE You must be a network administrator to use this feature Print Volume Keep track of printing trends such as paper usage and types of jobs being printed Printer Information ...

Page 9: ...ons For Netscape Communicator 7 1 Setting Up the Display Language 1 Select Preferences from Edit on the menu bar 2 Select Languages under the Navigator group 3 Specify the display language in order of preference in the Language in order of preference list For example English en or English United States en us German de French fr Italian it Spanish es Setting the Printer s IP Address to Non proxy 1 ...

Page 10: ...er s IP address in the Do not use proxy server for addresses beginning with field under Exceptions When you have finished setting the language and proxy type http nnn nnn nnn nnn the printer s IP address in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool For information on the printer s IP address see Print and Check the Printer Settings Page Page Display For...

Page 11: ...rinter Jobs Links to the Printer Jobs menu Printer Settings Links to the Printer Settings Report menu Print Server Settings Links to the Print Server Reports menu Copy Printer Settings Links to the Copy Printer Settings page Print Volume Links to the Print Volume page Printer Information Links to the Printer Information page Tray Settings Links to the Tray Settings page E Mail Alert Links to the E...

Page 12: ...inter Configuration Web Tool When you are accessing these menus the authentication dialog appears on the screen Type a user name and password for the printer s administrator by following the prompts displayed in the dialog box The default user name is admin and the default password is password You can change only the password in the Set Password page in the Print Server Settings menu The user name...

Page 13: ... the printer The following pages are displayed in the Printer Status menu Printer Status Purpose To check the status of remaining consumables and trays Values Toner Level Displays the percent of toner remaining When the printer runs out of toner the message appears The text Order Toner is linked to the Dell Printer Supplies website Consumables Status OK Indicates that consumables are available Emp...

Page 14: ...played in the Printer Events page Values Location Displays the location where the printer fault occurred Details Displays the details of the printer fault Print Volume Purpose To verify the number of printed pages This page can also be displayed by clicking Print Volume in the Left Frame Values Printer Page Count Displays the total number of pages printed since the printer was shipped from the fac...

Page 15: ...ob List Purpose To confirm the print jobs that are being processed To update the screen click the Refresh button Values ID Displays the job id Job Name Displays the file name of the job being printed Owner Displays the job owner s name Host Name Displays the name of the host computer Job Status Displays the status of the job being printed Host I F Displays the status of the host interface Job Subm...

Page 16: ...ower Saver Time Displays the amount of time before the printer enters power saver mode after it finishes a print job Error Alarm Displays whether the printer sounds an alarm when an error occurs Job Timeout Displays specify the amount of time the printer waits to receive additional bytes of data from the computer Panel Language Displays the language of the text on the operator panel screen Auto Lo...

Page 17: ...lue Image Enhancement Displays whether to perform the image enhancement feature Hex Dump Displays whether the Hex Dump feature is on or off Draft Mode Displays whether to print in the draft mode Line Termination Displays whether to set the line termination Color Mode Displays the color mode setting Security Settings Displays whether the panel is locked by a password Paper Density Settings Plain 1 ...

Page 18: ...s Click Start button to print the Printer Settings page Panel Settings Click Start button to print the Panel Settings page PCL Fonts List Click Start button to print the PCL Fonts List Job History Click Start button to print the Job History page Error Log Click Start button to print the Error Log page Stored Documents Click Start button to print the Documents page This item is only available when ...

Page 19: ...item is only available when the optional memory card is installed Substitute Tray Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job Parallel Settings Purpose To configure the parallel interface Values ECP Specifies the ECP communication mode of the parallel interface PCL Settings Purpose...

Page 20: ... is not specified for the print job that is sent to the printer Security Settings Purpose To set or change the password to limit access to the menus from the operator panel Set the password of the Dell Printer Configuration Web Tool from Set Password in Print Server Settings Values Panel Lock Specifies whether to limit access to the menus Change Password Sets a password to limit access to the menu...

Page 21: ...abel Coated 1 Sets the value of the reference voltage to the transfer roller for Coated 1 Coated 2 Sets the value of the reference voltage to the transfer roller for Coated 2 Envelope Sets the value of the reference voltage to the transfer roller for Envelopes Init NVRAM Purpose To initialize the NV non volatile memory After executing this function and rebooting the printer all the menu parameters...

Page 22: ...d text box When you leave the Password text box blank your own password is submitted Then click the Copy the settings to the Host in the above list button Copying the settings is complete The connection time out period is 60 seconds After that you can check whether settings were copied or not on this page And you need to check the Copy the settings to the Host in the above list and reboot the mach...

Page 23: ...he DNS server address LPD Port Status Displays the port status Connection Time Out Displays the connection timeout period Port9100 Port Status Displays the port status Port Number Displays the port number Connection Time Out Displays the connection timeout period HTTP Port Status Displays the port status Port Number Displays the port number Simultaneous Connections Displays the number of connectio...

Page 24: ...receive an E Mail Alert for paper handling Service Call Displays the status and whether to receive an E Mail Alert for Service Calls Select Alerts for List 2 Supplies Alerts Displays the status and whether to receive an E Mail Alert for consumables Paper Handling Alerts Displays the status and whether to receive an E Mail Alert for paper handling Service Call Displays the status and whether to rec...

Page 25: ...elects 10Base T Full Duplex as the default value 100BASE TX Half Duplex Selects 100Base T Half Duplex as the default value 100BASE TX Full Duplex Selects 100Base T Full Duplex as the default value Current Ethernet Settings Displays the current settings of Ethernet MAC Address Displays the printer s MAC address Port Settings LPD Select the check box to enable the LPD Port9100 Select the check box t...

Page 26: ...ree digits DNS DNS Mode Select the check box to get the DNS server address automatically from the DHCP server DNS Server ADDR Sets the DNS server address LPD Connection Time Out Sets the connection timeout period from 1 to 1000 seconds IP Filter To set the IP Filter settings click IP Filter The IP Filter page is displayed Port9100 Port Number Sets the port number from 9000 to 9999 Connection Time ...

Page 27: ...eric characters The original setting will remain valid if no input is made Characters entered for community Name in previous settings will not be displayed on the screen The default Read Write Community is Private Community Name Read Write 1 Specifies the community name to access read and write the data up to 31 alphanumeric characters The original setting will remain valid if no input is made Cha...

Page 28: ...n 0 and 255 in each field is appended to the current value Setup Procedure You can set up to a maximum of five items and the first item takes priority Enter the shortest address first before proceeding to the next longer address when setting multiple filters The following section explains how the IP Filter operates IP Filter Procedure Enabling Printing From a Specified User The following describes...

Page 29: ... and 255 255 255 0 in the Address Mask field 6 Select Reject 7 Click the first column of the Access List row 3 8 Enter 192 168 0 0 in the Address field and 255 255 0 0 in the Address Mask field 9 Select Permit 10 Click Apply New Settings Other Features The Other Features tab includes Set Password page and Reset Print Server page Set Password Purpose To set or change the password that is required t...

Page 30: ... Tray Settings menu to set the printer media types and sizes for trays respectively Values Tray 1 Paper Type Sets the type of paper loaded in the optional 250 sheet tray module Tray 1 Paper Size Sets the size of paper loaded in the optional 250 sheet tray module Tray 2 Paper Type Sets the type of paper loaded in the optional 250 sheet tray or 500 sheet tray module Tray 2 Paper Size Sets the size o...

Page 31: ...A4 Letter cassette Optional 250 sheet tray module Legal cassette Optional 500 sheet tray module NOTE Your printer can be equipped with a maximum of two trays You can install the optional 250 sheet tray module with the optional 250 sheet tray module or the optional 250 sheet tray module with the optional 500 sheet tray module 3 Multipurpose feeder NOTE When you use the printer with the multipurpose...

Page 32: ...rotate 1 After confirming the Insert Yellow Toner Y message open the front door 2 Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot NOTE You need to remove the protective cover only the first time that you install the toner NOTE Dispose of the protective cover after you remove it NOTE The protective cover is attached to each toner cartridge moun...

Page 33: ...ner cartridges align the arrows on the cartridge with the corresponding arrows on the printer Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place 6 Close the front door NOTE Make sure the toner cartridge is installed correctly Otherwise the front door cannot close firmly ...

Page 34: ... followed by the Insert message insert the next toner cartridge 8 Repeat steps 1 through 7 when inserting the remaining cartridges Installing the Drum Cartridge 1 When the Insert Drum or Insert Drum Cart message appears open the front door then lift and push back the top cover 2 Remove the protective sheet from the drum cartridge ...

Page 35: ... upright position hold the drum cartridge by the handle align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place 4 Pull down the lever on the right to lock the drum cartridge in place 5 Close the top cover then the front door ...

Page 36: ...NOTE After installing the drum cartridge the printer makes an adjustment for about one to two minutes Do not turn off the printer during this time ...

Page 37: ...ing the Printer to the Network Choosing the Right Cable Your Dell Laser Printer 3000cn interconnection cable must meet the following requirements Connection Cable certification Parallel Parallel IEEE 1284 USB USB 2 0 10 100Base TX Ethernet CAT 5E 1 Parallel port 2 USB port 3 Ethernet port ...

Page 38: ...puter 1 Make sure the printer computer and any other attached devices are turned off and unplugged 2 Connect the printer to the computer using a USB or parallel cable 1 Parallel port 2 USB port A USB port requires a USB cable A parallel port requires a parallel cable Be sure to match the USB cable with the USB port on your printer or the parallel cable with the parallel port on your printer Plug t...

Page 39: ...d 2 Plug one end of a standard category 5 cable into a LAN drop or hub and the other end into the Ethernet port on the back of the printer The printer automatically adjusts for the network speed 1 Ethernet port Turn On the Printer 1 Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded outlet 2 Turn on the computer and the pri...

Page 40: ...ress assigned and stored Go to Verify the IP Settings Assign an IP Address An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section for example 111 222 33 44 Assigning an IP address already in use can cause network performance issues NOTE Assigning an IP address is considered as an advanced function and is nor...

Page 41: ...n off the printer and then turn it on again The IP address is assigned to your printer You can verify the setting by opening the web browser on any computer on the network and enter the IP address into the URL line If the IP address is set up correctly the Dell Printer Configuration Web Tool displays in your browser You can also assign the IP address to the printer when installing the printer driv...

Page 42: ...ping 192 168 0 11 If the printer is active on the network you will receive a reply ...

Page 43: ...heet tray module and only one additional tray can be added Some instructions may vary depending on the tray module configuration in your printer NOTE Some tray module configurations differ from those described in this manual 1 Unpack the tray and remove all packing material and tape 2 Place the tray module in the location that you would like the printer to be located NOTE You will place the printe...

Page 44: ...he printer operator panel side and the other facing the back Never try to lift the printer while facing its right and left side 6 Attach the trays together by installing the optional tray you just removed on top and inserting the two screws provided Tighten the screws with a coin until they are secure ...

Page 45: ...7 Place the printer on top of the tray module s 8 Lock the tray s into place by removing the top tray from the tray module and rotating the locking mechanism as shown in the graphic ...

Page 46: ...ings under Printer Options If the tray modules are not listed turn off the printer unplug the power cable and reinstall the optional 250 sheet tray module or 500 sheet tray module 12 After loading paper in the optional tray specify the paper type and size from the printer operator panel a Press until the paper size for the installed tray appears and then press b Press until the paper type for the ...

Page 47: ...ck OK 5 Close the Printers folder If Get Information from Printer is unavailable follow these steps 1 In the Items list box of the Options tab find Option Tray 1 Module 2 Change the setting from Not Available to 250 Sheet Tray Module A4 Letter Cassette or 250 Sheet Tray Module Legal Cassette 3 When two optional 250 sheet tray modules have been installed find Option Tray 2 Module and repeat step 2 ...

Page 48: ...er If you already have an existing memory card installed on the printer you do not have to use the 64 MB memory card provided with your duplex module The optional duplex module attaches to the back side of the printer When installing the supplied 64MB memory card see Installing a Memory Card 1 Turn off the printer 2 Open the rear cover and then pull it downward while holding the release catches on...

Page 49: ...ert the hooks on the optional duplex module into the grooves on the back side of the printer 5 Attach the straps to the left and right side of the printer and then close the optional duplex module 6 Tighten the screws on the bottom left and right while firmly holding the optional duplex module in a closed position ...

Page 50: ...onnector cover and then attach the connector on the bottom left of the optional duplex module to the printer Keep the original cover somewhere safe 8 Close the optional duplex module 9 Attach the new connector cover supplied with the duplex module ...

Page 51: ... power cable and reinstall the optional duplex module f Verify the Memory Capacity under General in the Printer Settings page 12 Update your driver by following the instructions If the printer is on a network update the driver for each client Windows XP Server 2003 1 Click Start Printers and Faxes 2 Right click this printer icon and select Properties 3 Click the Options tab and then select Get Inf...

Page 52: ... a specific print job you can override this feature 1 In Windows Server 2003 and Windows XP click Start Printers and Faxes In all other operating systems click Start Settings Printers 2 Right click this printer icon 3 In Windows Server 2003 Windows XP and Windows 2000 click Printing Preferences In Windows NT 4 0 click Document Defaults In Windows Me and Windows 95 98 click Properties 4 Click Paper...

Page 53: ...over on the left side of the printer by pulling the notch 3 Hold the memory card so the notch is aligned with the projection on the slot 4 Push the memory card into the slot firmly 5 Reattach the control board cover to the printer ...

Page 54: ......

Page 55: ...r Characteristics The following paper characteristics affect print quality and reliability Dell recommends that you follow these guidelines when evaluating new paper stock Weight The tray automatically feeds paper weights from 60 to 105 g m2 16 to 28 lb bond grain long The multipurpose feeder automatically feeds paper weights from 60 to 216 g m2 16 to 56 lb bond grain long Paper lighter than 60 g ...

Page 56: ...ght fiber content and color The laser printing process heats paper to high temperatures of 225 C 437 F for Magnetic Ink Character Recognition MICR applications and 205 C 401 F for non MICR applications Only use paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen...

Page 57: ... stack on a level surface When curl is excessive with plain paper turn it over and reset it Selecting Preprinted Forms and Letterhead When selecting preprinted forms and letterhead paper for the printer Use long grain paper for best results Use only forms and letterhead printed using an offset lithographic or engraved printing process Select papers that absorb ink but do not bleed Avoid papers wit...

Page 58: ...nd use pre punched paper Test paper from several manufacturers before ordering and using large quantities of pre punched paper Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream Drilled paper can cause jams when multiple sheets feed through the printer This may result in a paper jam Pre punched paper can include more paper dust than standard pap...

Page 59: ...at are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions Envelopes You can load envelopes in the multipurpose feeder for a single print job Before buying large quantities of any print media Dell recommends trying a sample first See Loading the Multipurpose Feeder for instructions on loading an envelope When printing on envelopes Use only h...

Page 60: ...rint within 1 mm 0 04 in of the die cut Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate your printer and your cartridge with adhesive and could void your printer and cartridge warranties Use labels that can withstand temperatures of 205 C 401 F without sealing excessive curling wrinkling or releasing hazardous emi...

Page 61: ...le Optional 500 sheet tray module Optional duplex module A4 Letter cassette Legal cassette A4 Y Y Y Y Y A5 Y Y Y N N B5 Y Y Y N Y Letter Y Y Y Y Y Folio 8 5 x 13 in Y N Y N Y Legal 8 5 x 14 in Y N Y N Y Executive Y Y Y N Y COM 10 envelope Y N N N N Monarch Y N N N N C5 Y N N N N DL Y N N N N User specified print media Y N N N N Print Media Supported Multipurpose feeder Optional 250 sheet tray modu...

Page 62: ...4 216 gsm Y N N N Coated 2 Side2 164 216 gsm Y N N N Envelope Y N N N Setup Paper Type Paper type Weight gsm Remarks Plain1 60 80 Plain2 81 105 Covers1 106 163 Covers2 164 216 Coated1 106 163 BJP Bubble Jet Printer paper cannot be used Coated2 164 216 BJP Bubble Jet Printer paper cannot be used Transparency BJP Bubble Jet Printer paper cannot be used Label BJP Bubble Jet Printer paper cannot be us...

Page 63: ...nt Media in Optional Trays Multipurpose Feeder Loading the Multipurpose Feeder Using the Multipurpose Feeder Linking Trays Using the Duplex Function Using the Center Output Tray Using the Support Extension Loading Print Media in Optional Trays NOTE To avoid paper jams do not remove trays while a job prints All trays are loaded the same way 1 Remove the tray 2 Slide the width guides to the edge of ...

Page 64: ... fan them Straighten the edges of the stack on a level surface 5 Place the print media into the tray with the recommended print side face up NOTE Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams 6 Slide the width guides and length guide until they rest lightly against the edge of the print media stack ...

Page 65: ...e settings for that tray according to the message Loading Letterhead Place the printed side face up Print media source Print side Page orientation Optional 250 sheet tray module or 500 sheet tray module Face up Back of tray Multipurpose feeder Face up Logo enters the printer first Multipurpose Feeder ...

Page 66: ...owing dimensions Width 90 mm to 215 9 mm 3 5 in to 8 5 in Length 139 7 mm to 355 6 mm 5 5 in to 14 in Loading the Multipurpose Feeder In addition to plain paper the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies 1 Gently pull open the multipurpose feeder cover 2 Slide the width guides to the edge of the tray The width guides should be ...

Page 67: ... into the feeder with the recommended print side face up NOTE Do not force the print media 4 Slide the width guides until they rest lightly against the edge of the print media stack NOTE Be careful not to bend the print media ...

Page 68: ...ps open and toward the front of the printer with the recommended print side face up To load envelopes that are over 8 66 inches 220 mm in width insert the envelopes with the flaps closed and the short edge of the envelopes facing into the printer with the recommended print side face up You can load envelopes up to the maximum fill line in the tray at one time NOTE Make sure set the envelope flaps ...

Page 69: ...rint media in multiple sources The printer automatically links the source trays and will use the first tray until it runs out then switch to the linked tray If you load the same size print media in each tray make sure the print media is the same type in order to link the trays When the selected trays are loaded with the same size and type of print media select the Paper Size and Paper Type setting...

Page 70: ... short edge of the page top edge for portrait orientation and left edge for landscape orientation The following illustration shows short edge binding for portrait and landscape pages NOTE When you print on both sides of postcard size paper make sure the paper is not curled Using the Center Output Tray The center output tray holds up to 250 sheets 20 lb 75 g m2 of plain paper or 20 sheets of transp...

Page 71: ... Support Extension The support extension is designed to prevent print media from falling from the printer after the print job is complete Before printing a document make sure the paper extender is fully extended ...

Page 72: ...nter is ready Blinks when data is being received 3 buttons In the Menu mode displays menus or items in order 4 Menu button Toggles between the Menu mode and the Print mode 5 buttons In the Menu mode selects different submenus Also selects setting values 6 Error indicator Displays red when an error has occurred Blinks when an irrecoverable error has occurred 7 Cancel button In the Menu mode exits t...

Page 73: ...until Configure appears and then press or 3 Press until Reports appears and then press or 4 Press until Panel Settings appears and then press The Panel Settings page is printed 5 Verify that any optional 250 sheet tray module or 500 sheet tray module you installed are configured for the sizes and types of print media you loaded ...

Page 74: ...alled If a feature or an option is not listed you need to check your installation 1 Press Menu 2 Press until Configure appears and then press or 3 Press until Reports appears and then press or 4 Printer Settings is displayed Press The Printer Settings page is printed 5 Verify that the options you installed are correctly listed under Printer Options 6 If an option you installed is not listed turn o...

Page 75: ... defaults Settings you choose from your software program can also change or override the user default menu settings you select from the operator panel NOTE Settings you choose from your software program may override the settings you select from the operator panel Using the Dell Printer Configuration Web Tool to Change Printer Settings If your printer is connected to the network you can change the ...

Page 76: ...e you sure message appears on the operator panel Press 6 Turn off the printer and then on again Initializing NVRAM from Network settings You can initialize IP Address by initializing NVRAM from Network settings 1 Press Menu 2 Press until Configure appears and then press or 3 Press until Network appears and then press or 4 Press until Init NVRAM appears and then press or 5 The Init NVRAM Are you su...

Page 77: ... Print Secure Print Purpose To print confidential jobs The printer can hold the job in memory until you arrive at the printer and type the password on the operator panel This requires 320 MB or more of RAM to be enabled In addition set the RAM Disk setting to On Values Del after Print Prints the job and then deletes it from printer memory Save afterPrint Prints the job and then saves it in printer...

Page 78: ...ettings Paper Type Purpose To specify the type of paper loaded in each tray Values Tray 1 1 Plain 1 Plain 2 Tray 2 1 Plain 1 Plain 2 MPF Plain 1 Plain 2 Transparency Covers 1 Covers 2 Label Coated 1 Coated 2 Envelope Plain 1 S2 Plain 2 S2 Covers 1 S2 Covers 2 S2 Coated 1 S2 Coated 2 S2 1 Only displayed when an optional 250 sheet tray module or 500 sheet tray module is installed on the printer ...

Page 79: ...aper size for each tray Values Tray 1 4 Letter 1 B5 A5 A4 1 Executive Legal 3 8 5 x 13 3 Tray 2 4 Letter 1 B5 2 A5 2 A4 1 Executive 2 Legal 2 3 8 5 x 13 2 3 MPF Letter B5 A5 A4 Executive Legal 8 5 x 13 Envelope 10 Monarch DL C5 Free Size ...

Page 80: ...size of paper if you have set the Paper Type and Paper Size to the correct values Replace Toner Use the Replace Toner menu to select the color of the toner cartridge that you need to replace Values Cyan Toner C Magenta Toner M Yellow Toner Y Black Toner K Configure Use the Configure menu to configure a variety of printer features Basic Settings Use the Basic Settings menu to configure the basic pr...

Page 81: ...s to the print mode from the power saver mode when it receives data from the computer You can also return the printer to the print mode by pressing any button on the operator panel Error Alarm Purpose To establish whether the printer sounds an alarm when an error occurs Values Off Does not sound an alarm when an error occurs On Sounds an alarm when an error occurs Job Timeout Purpose To specify th...

Page 82: ... ID Print Purpose To specify a location where the user ID is printed Values Off Does not print the user ID Top Left Prints the user ID on the top left of the page Top Right Prints the user ID on the top right of the page Bottom Left Prints the user ID on the bottom left of the page Bottom Right Prints the user ID on the bottom right of the page NOTE When printing on DL size paper a part of the use...

Page 83: ...he beginning of document Bottom Prints on the end of document Top Bottom Prints on both beginning and end of document Input Tray Tray 1 1 The banner sheet is loaded in tray 1 Tray 2 2 The banner sheet is loaded in tray 2 MPF The banner sheet is loaded in multipurpose feeder 1 Only displayed when an optional 250 sheet tray module or 500 sheet tray module is installed on the printer 2 Only displayed...

Page 84: ...ray does not match the paper size settings for the current job Values Off No tray size substitute accepted Larger Size Substitutes paper of next largest size When there is no larger paper size the printer substitutes paper of nearest size Nearest Size Substitutes paper of nearest size MPF Feed Substitutes paper from the multipurpose feeder Maintenance Use the Maintenance menu to initialize the NV ...

Page 85: ...cify the value of the reference voltage for the transfer roller Values Plain 1 0 15 5 Plain 2 0 15 5 Transparency 0 15 5 Covers 1 0 15 5 Covers 2 0 15 5 Label 0 15 5 Coated 1 0 15 5 Coated 2 0 15 5 Envelope 0 15 5 Init NVRAM ...

Page 86: ...Toner Cartridge or not When this setting is On you can use Toner Cartridges provided by other companies Values Off Disables the use of refilled toner cartridges On Enables the use of refilled toner cartridges Parallel The Parallel menu can be adjusted to configure the parallel interface NOTE Values marked by an asterisk are the factory default menu settings ECP Purpose To specify the ECP communica...

Page 87: ...rint a detailed list of all the settings on the operator panel menus PCL Fonts List Purpose To print a sample of the available PCL fonts See also Understanding Fonts Printing a Font Sample List Job History Purpose To print a detailed list of the processed print jobs This list contains the latest 20 print jobs Error Log Purpose To print an error history Stored Documents Purpose To print a list of a...

Page 88: ...00Base Half Uses 100base TX half duplex 100Base Full Uses 100base TX full duplex TCP IP Purpose To specify the TCP IP settings The change becomes effective after the printer is turned off and then on again Values IP AddressSetup AutoIP Automatically sets the IP address BOOTP Uses BOOTP to set the IP address RARP Uses RARP to set the IP address DHCP Uses DHCP to set the IP address Panel Enables the...

Page 89: ...nables the UDP Off Disables the UDP E Mail Alert On Enables the E Mail Alert feature Off Disables the E Mail Alert feature EWS On Enables an access to Dell Printer Configuration Web Tool embedded in the printer Off Disables an access to Dell Printer Configuration Web Tool embedded in the printer IP Filter Purpose To specify the reception of data from certain IP addresses for blocking You can set u...

Page 90: ...k are the factory default menu settings Input Tray Purpose To specify the input tray Values Auto Automatically selects a tray according to the paper size and type settings of the job being printed except for the multipurpose feeder Tray 1 1 The paper is fed from the optional 250 sheet tray module Tray 2 2 The paper is fed from the optional 250 sheet tray module or 500 sheet tray module MPF The pap...

Page 91: ...s parallel to the short edge of the paper Landscape Prints text and graphics parallel to the long edge of the paper Duplex Purpose To set duplexing as the default for all print jobs Select Duplex from the printer driver to duplex only specific jobs Values Duplex Print Off Prints on one side of the paper On Prints on both sides of the paper Binding Long Edge Assumes binding along the long edge of t...

Page 92: ...mes BdIt Univers Md Univers MdIt Univers Bd Univers BdIt Univers MdCd Univers MdCdIt Univers BdCd Univers BdCdIt AntiqueOlv AntiqueOlv It AntiqueOlv Bd CG Omega CG Omega It CG Omega Bd CG Omega BdIt GaramondAntiqua Garamond Krsv Garamond Hlb GaramondKrsvHlb Courier Courier It Courier Bd Courier BdIt LetterGothic LetterGothic It LetterGothic Bd Albertus Md Albertus XBd Clarendon Cd Coronet Marigold...

Page 93: ...caNr Bd HelveticaNrBdOb N C Schbk Roman N C Schbk It N C Schbk Bd N C Schbk BdIt ITC A G Go Bk ITC A G Go BkOb ITC A G Go Dm ITC A G Go DmOb ZapfC MdIt ZapfDingbats Symbol Set Purpose To specify a symbol set for a specified font Values ROMAN 8 ISO L1 ISO L2 ISO L5 ISO L6 PC 8 PC 8 DN PC 775 PC 850 PC 852 PC 1004 PC 8 TK WIN L1 WIN L2 WIN L5 DESKTOP PS TEXT MC TEXT MS PUB MATH 8 PS MATH PI FONT LEG...

Page 94: ...e Font Size menu is only displayed for typographic fonts See also Pitch and Point Size Font Pitch Purpose To specify the font pitch for scalable monospaced fonts Values 6 00 24 00 The values are in steps of 0 01 10 00 Font pitch refers to the number of fixed space characters in a horizontal inch of type For nonscalable monospaced fonts the pitch is displayed but cannot be changed NOTE The Font Pit...

Page 95: ...er default value Set the number of copies required for a specific job from the printer driver Values selected from the printer driver always override values selected from the operator panel Values 1 999 The values are in steps of 1 1 Image Enhance Purpose To specify whether to perform the image enhancement feature Image enhancement is a feature that makes the boundary line between black and white ...

Page 96: ...n the draft mode Values Off Does not print in the draft mode On Prints in the draft mode Line Termination Purpose To add the line termination commands Values Off The line termination command is not added CR CR LF LF FF FF Add LF The LF command is added CR CR LF LF LF FF FF Add CR The CR command is added CR CR LF CR LF FF CR FF CR XX The CR and LF commands are added CR CR LF LF CR LF FF CR FF Color...

Page 97: ...ms from being change accidentally NOTE Values marked by an asterisk are the factory default menu settings See also Setting of Panel Lock Panel Lock Purpose To limit access to the menus Values Off Does not limit access to the menus On Limits access to the menus Change Password Purpose To set a password to limit access to the menus Values 0000 9999 0000 Setting of Panel Lock ...

Page 98: ...when you enter it for the first time after doing the settings enter 0000 and then press 9 Enter the new password and then press 10 Reenter the password to confirm the password that you entered and then press The password has been changed NOTE If you forget your password turn off the printer Then while holding Menu turn on the printer Continue to hold Menu until the display indicates Ready to Init ...

Page 99: ...n Web Tool for a particular printer Select Help to read the online help The Status Monitor Console displays the Status Window for local connections or the Dell Printer Configuration Web Tool for network connections Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the Printing Status window the All Programs menu or the desktop icon You can also laun...

Page 100: ...ngs Watermarks Font references If you want to install the printer driver with the same settings to multiple computers running the same operating system create a setup disk in a floppy disk or in a server on the network Using the setup disk that you have created will reduce the amount of work required when installing the printer driver Install in advance the Dell Laser Printer 3000cn printer driver...

Page 101: ...tional 250 sheet tray module and 500 sheet tray module Loading the Multipurpose Feeder Avoiding Jams If you experience a jam see Clearing Jams for instructions Sending a Job to Print To support all of the printer features use the printer driver When you choose Print from a software program a window representing the printer driver opens Select the appropriate settings for the specific job you are s...

Page 102: ...skbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press Delete on the keyboard Canceling a Job From the Desktop 1 Minimize all programs to reveal the desktop 2 Click Start Printers and Faxes A list of available printers appears 3 Double click the printer you selected when you sent the job A list of print jobs appears in t...

Page 103: ...n the driver that you want the printer to hold the job in memory When you are ready to print the job you must go to the printer and use the operator panel menus to identify which job in the memory you want to print You can use this function to print a confidential job Secure Print or verify one copy before printing additional copies Proof Print NOTE The printer holds the job until you delete it by...

Page 104: ... a document in step 6 the number of copies that is specified in the printer driver appears Accessing the Proof Print Jobs 1 Press Menu 2 Stored Print is displayed Press or 3 Press until Proof Print appears and then press or 4 Press until your user name appears and then press or 5 Press until the job you want to print appears and then press or 6 Press until the way you want to print appears and the...

Page 105: ... the printer can print the job When you select Secure Print from Stored Print after selecting your user name the following prompt is displayed Enter Password xxxxxxxxxxxx Use the buttons on the operator panel to enter the 12 digit password associated with your confidential job As you enter the password the password you entered is displayed to ensure confidentiality If you enter an invalid password...

Page 106: ...dows 2000 a hand is shown underneath the printer icon Browse Network Neighborhood Find the host name of the server and look for the shared name you assigned to the printer Now that the printer is shared you can install the printer on network clients using the point and print method or the peer to peer method Point and Print This method is usually the best use of system resources The server handles...

Page 107: ... printer in the text box For example server host name shared printer name The server host name is the name of the server computer that identifies it to the network The shared printer name is the name assigned during the server installation process 5 Click OK If this is a new printer you may be prompted to install a printer driver If no system driver is available then you will need to provide a pat...

Page 108: ... bold medium light black and heavy Style refers to other typeface modifications such as tilt or character width Italic and oblique are styles where the characters are tilted Narrow condensed and extended are three common styles that modify the character widths Some fonts combine several weight and style modifications for example Helvetica Narrow Bold Oblique A group of several weight and style var...

Page 109: ...f the tallest character in the font to the bottom of the lowest character in the font Due to the definition of point size different fonts printed at the same point size may appear quite different in size This is because there are other font parameters that affect how the font looks However the point size of a font is an excellent specification of the relative size of a font The following examples ...

Page 110: ...e printer PCL 6 uses Intellifont and TrueType scalable fonts There are thousands of different scalable fonts available in these different font formats from numerous font suppliers If you plan to use many downloadable bitmapped or scalable fonts or if you plan to use many different sizes of scalable fonts you may need to purchase additional memory for your printer Resident Fonts Your printer is equ...

Page 111: ... Garde Gothic Demi Oblique ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic Clarendon Condensed Coronet CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Italic CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfett Helvetica Helvetica oblique Helvetica Bold Helvetica Bold ob...

Page 112: ...Bold Univers Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Letter Gothic Letter Gothic Italic Letter Gothic Bold Marigold New Century Schoolbook Roman New Century Schoolbook Italic New Century Schoolbook Bold New Century Schoolbook Bold Italic Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic SymbolPS Symbol Times Roman Times Italic Times Bold Times Bold Itali...

Page 113: ...racter will print for each key on the keyboard or more specifically for each code point Some applications require different characters at some code points To support multiple applications and languages your printer has 36 symbol sets for the resident PCL 6 fonts Symbol Sets for PCL 6 Not all font names support all of the symbol sets listed Roman 8 Default ISO 8859 1 Latin 1 ISO 8859 2 Latin 2 ISO ...

Page 114: ...ISO 69 French Windows 3 0 Latin 1 Windows Baltic Symbol Wingdings ITC ZapfDingbats MS ...

Page 115: ...s of the fuser unit are not securely locked Error NNN NNN relates to printer problems Confirm that the outer levers on both sides of the fuser unit are securely locked If this does not solve the problem contact Dell See Contacting Dell in the Owner s Manual 016 316 Restart Printer Reseat Memory Contact Support The printer detected an unsupported additional memory module in the memory slot Remove t...

Page 116: ...Turn off the printer Set the trays in the proper configuration again See Installing the Optional Tray Module Transparency 077 131 Open Reg Cover Remove Paper The printer detects jammed transparencies Clear the paper path Then load the transparencies again See Clearing Jams Transparency 077 132 Open Duplex Mod Open Reg Cover Remove Paper Remove Drum Cart 091 940 Install Toner Cartridge First The dr...

Page 117: ...upported drum cartridge is installed Replace the drum cartridge See Replacing the Drum Cartridges TonerRecognition NNN NNN Remove Reinsert XXX An unsupported toner cartridge is installed XXX is one of the following Yellow Toner Cyan Toner Magenta Toner Black Toner DrumCartridge Error NNN NNN relates to printer problems Replace the specified toner cartridge See Replacing the Toner Cartridge Wrong C...

Page 118: ...s to printer problems Press to clear the message cancel the current print job and conduct the next print job if any Press Cancel to cancel the current print job Press Menu to open the Stored Print and delete the holding job To avoid this error in the future do the following Delete unnecessary fonts macros and other data in printer memory Install additional printer memory See Accessing Held Jobs Fr...

Page 119: ...ds to be replaced XXX is one of the following Yellow Toner Cyan Toner Magenta Toner Black Toner Error NNN NNN relates to printer problems Replace the specified toner cartridge See Replacing the Toner Cartridge Ready to Print NNN NNN XXX Is Low Toner cartridge is nearly empty The specified toner cartridge needs to be replaced XXX is one of the following Yellow Toner Cyan Toner Magenta Toner Black T...

Page 120: ...t overload the print media sources Make sure the stack print media height does not exceed the maximum height indicated by the load line labels in the trays Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the multipurpose feeder Do not use print media that you have...

Page 121: ...4 Feeder cover 5 Inner rear cover 6 Bias Transfer Roll BTR cover 7 Fuser cover 8 Paper cover not present when duplex module has been installed Removing Print Jams Near the Fuser Unit NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path When Using the Optional Duplex Module 1 Open the duplex module ...

Page 122: ...e inside of the printer on the back side is hot 3 Press the levers on both sides and remove any jammed print media NOTE Never touch the outer levers located on both sides of the fuser unit which are used to remove or install the fuser unit ...

Page 123: ...riginal positions 5 Close the BTR cover 6 Close the duplex module When Not Using the Optional Duplex Module 1 Open the rear cover 2 Open the BTR cover CAUTION The inside of the printer on the back side is hot 3 Open the paper cover ...

Page 124: ...e fuser unit 5 Return the levers to their original positions 6 Close the paper cover 7 Close the BTR cover 8 Close the rear cover Removing Print Jams Near the Center Output Tray NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path 1 Open the paper cover or the optional duplex module if the duplex module is installed ...

Page 125: ...n both sides of the fuser unit which are used to remove or install the fuser unit 3 Open the fuser cover and remove any jammed print media 4 Push down the levers on the both sides 5 Close the paper cover or the optional duplex module if the duplex module is installed Removing Print Jams From the Print Media Pickup Area ...

Page 126: ...m the print media path When Using the Optional Duplex Module 1 Open the duplex module 2 Open the inner rear cover 3 Remove the print media from the back of the printer The accessible portion of the print media determines how it should be removed If the print media is not accessible go to step 4 ...

Page 127: ...4 Close the inner rear cover 5 Close the duplex module 6 Grab the feeder cover on the back of the printer and pull down 7 Remove any accessible print media 8 Close the cover ...

Page 128: ...ns at the same time 2 Remove the print media from the back of the printer The accessible portion of the print media determines how it should be removed If the print media is not accessible go to step 3 3 Close the rear cover 4 Grab the feeder cover on the back of the printer and pull down ...

Page 129: ... media 6 Close the cover Removing Print Jams From the Optional Duplex Module NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path 1 Grab the duplex cover and pull down ...

Page 130: ...determines how it should be removed If only a small portion of the print media is accessible do not remove the print media Go to step 3 3 Close the duplex cover 4 Grab the optional duplex module and pull back 5 Remove any accessible print media 6 Close the optional duplex module ...

Page 131: ...ending on how it has jammed If print media is located on a tilted surface or a wall at the front of the tray pull the print media straight out If the print media is in the pass through area across two trays pull the print media straight up and out 3 Return the tray to its original position Removing Print Jams From the Multipurpose Feeder Pull the jammed print media straight out of the multipurpose...

Page 132: ...NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path ...

Page 133: ... from Multipurpose Feeder Setup printing Envelope from Multipurpose Feeder Setup Paper Size Setup Paper Type Configuration Parallel Printing USB Printing Setup Network Setup Security Trouble Shooting Instructions Diagnostic Menu Map Customer Mode Testing Print Quality Testing Toner Pallets Check or Contamination Check Clear NVRAM Others How to replace the Drum Cartridge How to install the Toner Ca...

Page 134: ...This often fixes the problem NOTICE If an error message appears see Understanding Printer Messages Display Problems Problem Action Operator panel displays only diamonds or is blank Turn off the printer wait for 10 seconds and turn on the printer Self Test Message appears on the operator panel When the test is completed Ready to Print is displayed Menu settings changed from the operator panel have ...

Page 135: ...e amount of memory installed To increase this number add additional memory Print media misfeeds or multiple feeds occur Make sure the print media you are using meets the specifications for your printer See Print Media Supported for more information Flex print media before loading it in any of the sources Make sure the print media is loaded correctly Make sure the width and length guides on the pri...

Page 136: ... not been done this problem will happen See Cleaning Inside the Printer Print is too light The toner may be low Confirm the amount of the toner and change the toner cartridges if necessary Set the Draft Mode check box to off in the Advanced in the printer driver If you are printing on an uneven print surface change the Paper Type settings in the Tray Settings menu See Paper Type Verify that the co...

Page 137: ...the packaging material is removed from the toner cartridge Check the toner cartridge to make sure it is installed correctly The toner may be low Change the toner cartridge See Replacing the Toner Cartridge Streaks appear on the page The toner may be low Change the toner cartridge See Replacing the Toner Cartridge If you are using preprinted forms make sure the toner can withstand temperatures of 0...

Page 138: ... that the fonts are supported by the printer the host computer and the software program Part or all of the page prints in black Check the toner cartridge to make sure it is installed correctly The job prints but the top and side margins are incorrect Make sure the Paper Size setting in the Tray Settings is correct Make sure the margins are set correctly in your software program ...

Page 139: ...ll it See Printing a Printer Settings Page Make sure the option is selected in the printer driver you are using The following table lists printer options and corrective actions for related problems If the suggested corrective action does not correct the problem call customer service Problem Action Optional tray Make sure a secure connection exists between trays 250 sheet tray module or 500 sheet t...

Page 140: ...nter turned on The inside of the printer warms up and condensation evaporates When the condensation evaporates you can use the printer normally Contacting Service When you call for printer service be prepared to describe the problem you are experiencing or the error message on the display You need to know your printer model type and serial number See the label on the back of the printer near the p...

Page 141: ...rpose Feeder 1 On the printer operator panel press MENU 2 Press to get to Tray Settings 3 Press to select Tray Settings 4 Press to get to Paper Size ONLY ON 3x00cn 5 Press to select Paper Size ONLY ON 3x00cn 6 Press to get to MPF ONLY ON 3x00cn ...

Page 142: ...stack of paper into the MPF 21 On the screen MPF Letter will appear ONLY ON 3x00cn 22 Press SELECT to confirm this ONLY ON 3x00cn 23 Now on the screen MPF Plain 1 will appear 24 Press SELECT to confirm this 25 We now have all the hardware settings on the printer correct Now all software settings screen shots are from WORD this was done in Word However if in any application you go File Print and th...

Page 143: ...00cn 9 Press the middle button SELECT once Letter is displayed on the lower line this puts a by it ONLY ON 3x00cn 10 Now we have the Tray 1 Size set to Letter ONLY ON 3x00cn 11 Now press MENU to get back to Tray Settings Paper Size 12 Press to get to Paper Type 13 Press to select Paper Type 14 Press to get to Tray 1 15 Press to select Tray 1 16 Using and select the appropriate paper type Plain 1 1...

Page 144: ...inter driver is setup correctly 39 Now go to File Page Setup 40 Click the Paper Tab 41 Change Paper Size to Legal 42 Change the Paper source settings BOTH to DEFAULT TRAY AS PER PRINTER 43 Click OK 44 Type in some gibberish in the body of the document and click Print Setup printing Letter Plain 1 from Tray 2 1 On the printer operator panel press MENU 2 Press to get to Tray Settings 3 Press to sele...

Page 145: ...he hardware settings on the printer correct Now all software settings screen shots are from WORD this was done in Word However if in any application you go File Print and then click the Properties button you will get this same driver properties window 26 Open up Word and create a new document 27 Go to File Print 28 Select the Dell Color Laser Printer from the printers list 29 Click the Properties ...

Page 146: ...Settings Paper Size 12 Press to get to Paper Type 13 Press to select Paper Type 14 Press to get to MPF 15 Press to select MPF 16 Using and select the appropriate paper type Plain 1 17 Press SELECT once Plain 1 is displayed on the lower line 18 Now we have the MPF Type set to Plain 1 19 Now press MENU to get back to Ready to Print 20 Now insert the Transparency sized stack of paper into the MPF 21 ...

Page 147: ...K 44 Type in some gibberish in the body of the document and click Print Setup printing Envelope from Multipurpose Feeder 1 On the printer operator panel press MENU 2 Press to get to Tray Settings 3 Press to select Tray Settings 4 Press to get to Paper Size ONLY ON 3x00cn 5 Press to select Paper Size ONLY ON 3x00cn 6 Press to get to MPF ONLY ON 3x00cn 7 Press to select MPF ONLY ON 3x00cn 8 Using an...

Page 148: ... in any application you go File Print and then click the Properties button you will get this same driver properties window 26 Open up Word and create a new document 27 Go to File Print 28 Select the Dell Color Laser Printer from the printers list 29 Click the Properties button to the right 30 This brings up Driver Properties 31 Click on the Paper Tray Tab 32 Change the Paper Source to MPF 33 Click...

Page 149: ... SELECT once Plain 1 is displayed on the lower line 19 Now we have the MPF Type set to Plain 1 20 Now press MENU to get back to Ready to Print 21 Now insert the Letter sized stack of paper into the MPF 22 On the screen MPF Letter will appear 23 Press SELECT to confirm this 24 Now on the screen MPF Plain 1 will appear 25 Press SELECT to confirm this 26 We now have all the hardware settings on the p...

Page 150: ...163 BJP Bubble Jet Printer paper cannot be used Coated2 164 216 BJP Bubble Jet Printer paper cannot be used Transparency BJP Bubble Jet Printer paper cannot be used Label BJP Bubble Jet Printer paper cannot be used Envelopes Configuration Parallel Printing A local printer is a printer attached to your computer or a print server using a USB or parallel cable Installing Printer Drivers Connecting th...

Page 151: ... Click Next 5 Select either the Typical Installation or Custom Installation checkbox and then click Next If you select Custom Installation you can select the specific software you want to install 6 When the Congratulations screen appears click Finish 7 Click Cancel USB Printing A local printer is a printer attached to your computer or a print server using a USB or parallel cable Installing Printer...

Page 152: ... press Menu b Press until Configure appears and then press or c Press until Reports appears and then press or d Printer Settings is displayed Press The Printer Settings page is printed 2 Under the TCP IP heading verify the IP address If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the Printer Settings page again Run the Installation Softwa...

Page 153: ...e and documentation To change the destination folder click Browse 12 Click Next 13 When the Congratulations screen appears select whether or not to restart your computer and then click Finish Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk You can view and or change the printer configuration settings monitor toner level and when i...

Page 154: ...r to limit access to the menus Change Password Sets a password to limit access to the menus Re enter Password Type the new password again to confirm NOTE This menu sets a password to lock the operator panel When changing the password for the Dell Printer Configuration Web Tool click Set Password on the left frame and set the password Trouble Shooting Instructions Use the Customer Mode to locate th...

Page 155: ... toner at 20 density on the whole area of the paper Yellow20 Outputs yellow toner at 20 density on the whole area of the paper Black20 Outputs black toner at 20 density on the whole area of the paper After you output the test results contact Dell Testing Toner Pallets Check or Contamination Check Toner Pallet Check and Contamination Chk are used to diagnose machine problems 1 On the Customer Mode ...

Page 156: ...u sure message appears on the operator panel Press 6 Turn off the printer and then on again Others How to replace the Drum Cartridge CAUTION Before performing any of the following procedures read and follow the safety instructions in your Owner s Manual Dell cartridges are available only through Dell You can order more online at http www dell com supplies or by phone To order by phone see your Own...

Page 157: ...er grab the notch in the front door and pull forward Lift the top cover and push back 2 To remove the used drum cartridge push up the lever on the right side of the printer 3 Grab the drum cartridge by the handle and pull it up and out ...

Page 158: ...et from the drum cartridge CAUTION Do not touch the drum at the bottom of the drum cartridge 5 To insert the drum cartridge push up the lever on the right side of the printer With the lever in the upright position hold the drum cartridge by the handle align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place ...

Page 159: ...6 Pull down the lever on the right to lock the drum cartridge in place 7 Close the top cover ...

Page 160: ...ridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Selecting a Replacement Toner Cartridge 1 Press Menu 2 Press until Replace Toner appears and then press or 3 Press until the desired toner to replace appears and press NOTE Each time you replace a black cartridge you should use the cleaning rod See Clean...

Page 161: ...th your hands Some parts may be hot 4 Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier Gently shake the cartridge to distribute the toner evenly 5 Lift the tab up 90 degrees and pull the toner seal straight off keeping it parallel with the toner cartridge ...

Page 162: ...printer Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place 7 If replacing just one toner cartridge close the front door and you are finished NOTE Make sure the toner cartridge is installed correctly Otherwise the front door cannot close firmly ...

Page 163: ...tridges Basic toner cleaning instructions A cleaning rod for cleaning inside the printer is installed on your printer 1 Open the front door 2 Pull out the slide bar that is inside the printer on the right side until it stops The access window cover slides open ...

Page 164: ...3 Hold the cleaning rod and push the rod in and pull out once to clean inside the printer 4 Push the slide bar back to its original position 5 Close the front door ...

Page 165: ...the key operator in the e mail list box On the operator panel you can also confirm the following Any supply or maintenance items that require attention replacing However the printer can only display information about one item at a time Remains of each toner cartridges Conserving Supplies You can change several settings in your software program or on the operator panel to conserve toner and paper S...

Page 166: ...umber that appears under the By Telephone heading Storing Print Media To avoid potential paper feeding problems and uneven print quality there are several things you can do To achieve the best possible print quality store print media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of print media on a pallet or shelf rather than direc...

Page 167: ...ovide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Removing the Used Drum Cartridge NOTE Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the top cover or front door NOTE First pull the optional duplex module back if it is installed 1 To open both covers on the printer grab the notch in t...

Page 168: ...ide the printer with your hands Some parts may be hot Allow time for the printer to cool before attempting to remove parts in this area Installing the New Drum Cartridge 1 Remove the protective sheet from the drum cartridge CAUTION Do not touch the drum at the bottom of the drum cartridge ...

Page 169: ...ver in the upright position hold the drum cartridge by the handle align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place 3 Pull down the lever on the right to lock the drum cartridge in place 4 Close the top cover ...

Page 170: ... the Cleaning Pad 1 Pull out the slide bar that is inside the printer on the right side until it stops The access window cover slides open 2 Pull the cleaning rod until the cleaning pad comes out of the printer ...

Page 171: ...the two tabs on the cleaning pad inward to remove the pad 4 Hold the new cleaning pad under the cleaning rod and push it in until it clicks 5 Push the cleaning rod back to its original position until it stops ...

Page 172: ...der more toner online at http www dell com supplies or by phone To order by phone see Ordering Toner Cartridges in your Owner s Manual Dell recommends Dell toner cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Selecting a Replacement Toner Cartridge 1 Press Menu 2 Press until Replace Toner appears...

Page 173: ...The toner cartridge that must be replaced has moved to the front of the printer 2 Push up the handhold on the right to unlock the cartridge 3 Hold the toner cartridge and pull out the cartridge ...

Page 174: ...carrier Gently shake the cartridge to distribute the toner evenly 2 Lift the tab up 90 degrees and pull the toner seal straight off keeping it parallel with the toner cartridge 3 To insert the toner cartridge align the arrows on the cartridge with the corresponding arrows on the printer Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place ...

Page 175: ...ake sure the toner cartridge is installed correctly Otherwise the front door cannot close firmly 5 Repeat steps 1 through 4 when inserting the remaining cartridges Cleaning Inside the Printer A cleaning rod for cleaning inside the printer is installed on your printer 1 Open the front door ...

Page 176: ...he printer on the right side until it stops The access window cover slides open 3 Hold the cleaning rod and push the rod in and pull out once to clean inside the printer 4 Push the slide bar back to its original position 5 Close the front door ...

Page 177: ...he Optional Duplex Module Removing Optional Tray Modules Removing the Optional Memory Card Removing the Optional Duplex Module 1 Remove the connector cover supplied with the duplex module 2 Disconnect the connector at the bottom left of the module Then attach the original connector cover into the connector 3 Turn off the printer and unplug the printer power cable 4 Remove the screws on the left an...

Page 178: ...5 Grab the optional duplex module and pull down 6 Remove the screws of the straps on the left and right of the module from the optional duplex module 7 Remove the optional duplex module from the printer ...

Page 179: ...s of the bottom of the paper cover to install it 9 Open the inner rear cover Attach the cover which you have kept since installing the duplex module until it clicks and then close the rear cover Removing Optional Tray Modules ...

Page 180: ... two trays with your printer the optional 250 sheet tray module and one additional 250 sheet tray module or 500 sheet tray module 1 Turn off the printer and unplug the printer power cable 2 Unlock the tray from the printer by removing the tray from the tray module and turning the locking mechanism inside the printer as shown in the graphic 3 Remove the printer from the tray CAUTION Lift the printe...

Page 181: ...4 To unlock the trays loosen the screws with a coin and remove them from the inside of the tray 5 Remove the optional 250 sheet tray module or 500 sheet tray module ...

Page 182: ...Optional Memory Card 1 Make sure that the printer is turned off 2 Remove the control board cover on the left side of the printer by pulling the notch 3 Push the knobs on both sides of the slot outward Remove the memory card from the slot ...

Page 183: ...4 Reattach the control board cover to the printer For more information see Installing a Memory Card ...

Page 184: ...as purchased Gold Technical Support for more information on Gold Technical Support see htpp www dell com us en gen services service_gts htm the telephone support will be a best effort attempt to resolve the operating system issue If the manufacturer needs to be contacted the customer must pay an additional fee for that support The only time that Dell pays for the third party support is when Dell i...

Page 185: ...to be recognized and managed by various printer and network management software systems such as IBM Tivoli Hewlett Packard OpenView CA Unicenter Hewlett Packard Web JetAdmin and so on Cartridge and Printer Life Toner cartridge yield at approximately 5 coverage 1 000 pages 2 000 pages 4 000 pages Drum cartridge 24 000 pages Duty cycle maximum 45 000 pages month 25 coverage color 60 000 pages month ...

Page 186: ... Chemical Emission Concentration of ozone 0 019 mg m3 Cables Your interconnection cable must meet the following requirements Connection Cable certification 1 Parallel IEEE 1284 2 USB USB2 0 3 10 100Base Tx Ethernet CAT 5E ...

Page 187: ......

Page 188: ...t occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipme...

Page 189: ... harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 NOTICE When a print server is installed this is a Class A product In a domestic environment this product may cause radio interference in w...

Page 190: ...ss B domestic environment A Declaration of Conformity in accordance with the preceding directives and standards has been made and is on file at Dell Inc Products Europe BV Limerick Ireland CE Mark Notice This equipment complies with the essential requirements of the European Union Directive 1999 5 EC NOM Information Mexico Only The following information is provided on the device s described in thi...

Page 191: ...nter contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Energy Star ENERGY STAR Compliance Certain configu...

Page 192: ...ave computer users up to two billion dollars annually in electricity costs In turn this reduction in electricity usage can reduce emissions of carbon dioxide the gas primarily responsible for the greenhouse effect and sulfur dioxide and nitrogen oxides the primary causes of acid rain You can also help reduce electricity usage and its side effects by turning off your computer when it is not in use ...

Page 193: ... and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap for Asian Pacific countries only www euro dell com for ...

Page 194: ......

Reviews: