background image

48

  |  Appendix

Appendix

WARNING: Safety Instructions

  WARNING: Use of controls, adjustments, or procedures other than those 

specified in this documentation may result in exposure to shock, electrical 
hazards, and/or mechanical hazards.

For information on safety instructions, see the 

Product Information Guide

.

FCC notices (U.S. Only) and other regulatory 
information

For FCC notices and other regulatory information, see the regulatory compliance 
website located at 

www.dell.com/regulatory_compliance

.

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

 NOTE:

 If you do not have an active Internet connection, you can find contact 

information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. 
Availability varies by country and product, and some services may not be available 
in your area.

To get online Monitor support content:

1. 

Visit 

www.dell.com/support/monitors

.

To contact Dell for sales, technical support, or customer service issues:

1. 

Visit 

www.dell.com/support

.

2. 

Verify your country or region in the 

Choose A Country/Region

 drop-down 

menu at the bottom of the page.

3. 

Click 

Contact Us

 on the left side of the page.

4. 

Select the appropriate service or support link based on your need.

5. 

Choose the method of contacting Dell that is convenient for you.

  WARNING: For displays with glossy bezels the user should consider the 

placement of the display as the bezel may cause disturbing reflections from 
surrounding light and bright surfaces.

Summary of Contents for 210-ALIO

Page 1: ...Model No S2718HN S2718NX Regulatory model S2718Nc User s Guide Dell S2718HN S2718NX ...

Page 2: ...text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protect...

Page 3: ...D monitor quality and pixel policy 18 Maintenance guidelines 18 Setting up the monitor 19 Connecting the stand 19 Connecting your monitor 21 Organizing cables 22 Removing the stand 23 Operating your monitor 25 Power on the monitor 25 Using the control buttons 25 Using the on screen display OSD menu 27 Setting up your monitor 40 Using tilt 42 ...

Page 4: ...4 Troubleshooting 43 Self Test 43 Built in diagnostics 44 Common problems 45 Product specific problems 47 Appendix 48 FCC notices U S Only and other regulatory information 48 Contacting Dell 48 ...

Page 5: ...ntacting Dell for more information if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand Power Cable Varies by Countries Power Adapter HDMI Cable ...

Page 6: ...ge Wide viewing angle to allow viewing from a sitting or standing position or while moving from side to side VGA and HDMI connectivity makes it simple and easy to connect with legacy and new systems Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an Information File INF Image...

Page 7: ... W standby power when in the sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Optimize eye comfort with a flicker free screen and ComfortView feature which minimizes blue light emission ...

Page 8: ... with monitor stand Label Description Use 1 Security lock slot Secures monitor with security lock security lock not included 2 Regulatory label including Barcode serial number and Service Tag label Lists the regulatory approvals Refer to this label if you need to contact Dell for technical support The Dell service tag is used for Dell warranty and customer service management purposes and for recor...

Page 9: ... them through the slot Side view Bottom view 2 1 4 3 Bottom view without monitor stand Label Description Use 1 Power adapter port To connect the monitor power cable using a 19 5V DC adapter 2 HDMI port Connect your computer with HDMI cable 3 VGA port Connect your computer with VGA cable Optional 4 Audio Line out port Connect to either an external active speakers or a sub woofer Optional Purchase ...

Page 10: ...250 cd m typical Contrast ratio 1000 to 1 typical 8 000 000 to 1 Dynamic Contrast Faceplate coating Anti Glare coating Haze 1 0 Hard coating 3H Backlight LED light bar system Response time 6 ms typical G to G Color depth 16 7 million colors Color gamut CIE 1976 84 CIE 1931 72 99 sRGB FreeSync support frame frequency HDMI port only 48 75 Hz Dell display manager compatibility Yes Connectivity 1xHDMI...

Page 11: ...l Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 VESA 1920 x ...

Page 12: ...ohm input impedance per differential pair Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance AC DC Adapter Input voltage frequency current Delta adapter DA65NM111 00 100 VAC to 240 VAC 50 Hz to 60 Hz 3 Hz 1 6 A Max Output voltage current Output 19 5 VDC 3 34 A Inrush current Maximun inrush current less than 150A at Vin 115 230 V ...

Page 13: ...n Width 612 7 mm 24 12 in Depth 44 2 mm 1 74 in Stand dimensions Height 173 7 mm 6 84 in Width 264 0 mm 10 39 in Depth 162 2 mm 6 39 in Weight S2718HN S2718NX Weight with packaging 8 16 kg 17 98 lb 8 25 kg 18 18 lb Weight with stand assembly and cables 4 97 kg 10 96 lb 5 07 kg 11 16 lb Weight without stand assembly no cables 3 78 kg 8 33 lb 3 78 kg 8 33 lb Weight of stand assembly 0 77 kg 1 70 lb ...

Page 14: ...alled in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature Zero power consumption in off mode can only b...

Page 15: ...upon this information in making decisions about electrical tolerances or otherwise No warranty as to accuracy or completeness is expressed or implied The OSD functions only in the normal operation mode When any button is pressed in the Active off mode one of the following messages will be displayed On Screen Display menu Dell S2718HN NX There is no signal coming from your computer Press any key on...

Page 16: ...ents VGA connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5V 3 3V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 17: ... DDC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT Plug and play capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations ar...

Page 18: ...t practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened cloth to clean the monitor Avoid using...

Page 19: ...ory NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To attach the monitor stand 1 Place the monitor on a soft cloth or cushion 2 Align the stand assembly bracket to the monitor groove 2 2 3 Inserting the stand until the snap lock ...

Page 20: ...20 Setting up the monitor ...

Page 21: ...les to the computer at the same time It is recommend to route the cables through the cable management slot before you connect them to the monitor To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the VGA audio or HDMI cable from your monitor to the computer Connecting the VGA cable Optional Connecting the HDMI cable ...

Page 22: ...22 Setting up the monitor Organizing cables Use the cable management slot to organize the cables connected to your monitor ...

Page 23: ...surface NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion along the desk 2 Tilt the stand downwards to access to the release button 3 Use a long screwdriver to press on the release button 2 2 3 ...

Page 24: ...24 Setting up the monitor 4 While pressing on the release button pull the stand out 4 4 ...

Page 25: ...m of the monitor to adjust the image being displayed Control buttons 1 5 2 3 4 1 2 3 4 The following table describes the control buttons Control Buttons Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset modes 2 Shortcut key Brightness Contrast Use the Brightness Contrast key to direct access to the Brightness and Contrast control menu ...

Page 26: ...ff Solid white light indicates the monitor is On and fully functional Blinking white light indicates the power save mode OSD controls Use the buttons on the bottom of the monitor to adjust the image settings 1 2 3 4 Contorl Buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button t...

Page 27: ...ers Dell S2718HN NX Energy Use Auto Adjust Resolution 1920x1080 60Hz 75 75 Brightness Contrast 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select ...

Page 28: ...nce of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 NOTE Manual adjustment of brightness is disabled when dynamic contrast is switched on Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the co...

Page 29: ...on a black screen as the monitor self adjusts to the current input Auto Adjustment in Progress Auto adjustment allows the monitor to self adjust to the incoming video signal After using auto adjustment you can further tune your monitor by using the pixel clock coarse and phase fine controls under display settings NOTE Auto adjust does not occur if you press the button while there are no active vid...

Page 30: ...n you are using the analog VGA connector Push to select the VGA input source HDMI Select HDMI input when you are using the HDMI connector Push to select the HDMI input source Auto Select Select auto select to scan for available input signals Reset Input Source Select this option to restore default Input Source Color Use color to adjust the color setting mode Brightness Contrast Input Source Displa...

Page 31: ...settings ideal for most gaming applications Game HDR Loads color settings ideal for games with HDR supporting Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings HDR Adapted High Dynamic Range appropriate for monitor usage G...

Page 32: ...onalize Others Dell S2718HN NX Energy Use Resolution 1920x1080 60Hz Auto Adjust Color Input Color Format RGB YPbPr Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation from 0 to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is available ...

Page 33: ... sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The phase and pixel clock adjustments allow you to adjust your monitor to your preference Use or buttons to adjust for best image quality Minimum is 0 Maximum is 100 NOTE Applicable when input port is VGA Phase If satisfactory results are not obtained using the phase adjustment use the pixel clock coarse adjustment and the...

Page 34: ...ers Dell S2718HN NX Energy Use Resolution 1920x1080 60Hz Auto Adjust Power Button LED On During Active Reset Energy Energy Power Button LED Allows you to set the power LED indicator on during active or off during active to save energy Reset Energy Select this option to restore default Energy settings ...

Page 35: ...mplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments When lock is selected no user adjustment...

Page 36: ...ization Shortcut Key 1 User can select one of the following preset modes brightness contrast auto adjust input source aspect ratio volume to set the shortcut key 1 Shortcut Key 2 User can select one of the following preset modes brightness contrast auto adjust input source aspect ratio to set the shortcut key 2 Reset Personalization Allows you to restore shortcut key to the default setting Others ...

Page 37: ...DC CI LCD Conditioning Reset Others Factory Reset LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run To start LCD conditioning select Enable Brightness Contrast Input Source Color Display Energy Menu Personalize S2718HN NX Energy Use Resolution 1920x1080 60Hz Auto Adjust Others Enable LCD Conditioning Reset ...

Page 38: ... monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 Before the DDC CI function is disabled the following message is displayed Dell S2718HN NX The function of...

Page 39: ... VGA or HDMI cable is not connected a floating dialog box as shown below appears The monitor will enter Power Save Mode after 4 minutes if left at this state Dell S2718HN NX No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors or Dell S2718HN NX No HDMI Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors See Troubles...

Page 40: ...u are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers If you have a Dell desktop or a Dell portable computer with internet access 1 Go to www dell com support enter your service tag and download the latest driver for your graphics card 2 After inst...

Page 41: ...ter attempt to set the resolution to 1920 x 1080 again Setting the maximum resolution of Movie HDR and Game HDR 1 In Windows 7 Windows 8 Windows 8 1 Windows 10 2 Select the OSD Movie HDR or Game HDR 3 Right click on desktop and click screen resolution 4 Click the dropdown list of screen resolution and select 3840 2160 5 Click OK NOTE If you are unable to set the recommended resolution contact the ...

Page 42: ...42 Operating your monitor Using tilt NOTE The stand is detached when the monitor is shipped from the factory 5 21 ...

Page 43: ... involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell S2718HN NX The display will go into Power Save Mode in 5 minutes www dell com support monitors No HDMI Cable or Dell S2718HN NX The display will go into Power Save Mode in 5 minutes www d ell com sup...

Page 44: ...ug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 1 on the bottom of the monitor again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display ...

Page 45: ...the correct aspect ratio Shaky Jittery Video Reset the monitor to Factory Settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing Pixels Cycle power On Off Pixel that is permanently Off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support moni...

Page 46: ... and is secure Check for bent or broken pins in the video cable connector Wrong Color Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application Try different Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD Change the Input Color Format to RGB or YPbPr in the Color settings OSD Run the built in diagnostics I...

Page 47: ...SD menu is locked If yes press and hold the menu button for 10 seconds to unlock For more information see Lock No Input Signal when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset th...

Page 48: ...se invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Visit www dell com support...

Reviews: