Dell EMC PowerEdge R740xd Installation And Service Manual Download

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Figure 27. Installing system cover

Next steps

1. Reconnect the peripherals and connect the system to the electrical outlet.
2. Turn on the system, including any attached peripherals.

Backplane cover

Removing the backplane cover

Prerequisites

1. Follow the safety guidelines listed in

Safety instructions

2. Follow the procedure listed in

Before working inside your system

Steps

1. Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2. Lift the backplane cover away from the system.

Installing and removing system components

Summary of Contents for PowerEdge R740xd

Page 1: ...Dell EMC PowerEdge R740xd Installation and Service Manual Regulatory Model E38S Series Regulatory Type E38S001 May 2020 Rev A11 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...ensions 27 Chassis weight 28 Processor specifications 28 Supported operating systems 29 PSU specifications 29 System battery specifications 30 Expansion bus specifications 30 Memory specifications 32 Storage controller specifications 33 Drive specifications 33 Drives 33 Ports and connectors specifications 34 USB ports 34 NIC ports 34 VGA ports 34 Serial connector 34 Internal Dual SD Module or vFla...

Page 4: ... 69 One shot UEFI boot menu 69 System Utilities 69 PXE boot 70 Chapter 6 Installing and removing system components 71 Safety instructions 71 Before working inside your system 72 After working inside your system 72 Recommended tools 72 Optional front bezel 73 Front bezel details 73 Removing the front bezel 73 Installing the front bezel 74 System cover 74 Removing the system cover 74 Installing the ...

Page 5: ...h drive from the 3 5 inch mid drive carrier 102 Installing a 2 5 inch drive into the 3 5 inch mid drive carrier 103 Drives 104 Drive guidelines 104 Removing a drive blank 104 Installing a drive blank 105 Removing a drive carrier 106 Installing a drive carrier 106 Removing a 2 5 inch drive from the 3 5 inch drive adapter 107 Installing a 2 5 inch drive into the 3 5 inch drive adapter 108 Removing a...

Page 6: ...57 M 2 SSD module 162 Removing the M 2 SSD module 162 Installing the M 2 SSD module 163 Optional MicroSD or vFlash card 164 Removing the MicroSD and vFlash card 164 Installing the MicroSD and vFlash card 165 Optional IDSDM or vFlash module 166 Removing the optional IDSDM or vFlash module 166 Installing optional IDSDM or vFlash module 167 Network daughter card 168 Removing the network daughter card...

Page 7: ...ontrol panel details 205 Removing the left control panel 205 Installing the left control panel 206 Removing the right control panel 206 Installing the right control panel 207 Chapter 7 System diagnostics 209 Dell Embedded System Diagnostics 209 Running the Embedded System Diagnostics from Boot Manager 209 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 209 System diagnos...

Page 8: ...d drives see the Technical specifications section NOTE All instances of SAS SATA hard drives NVMe and SSDs are referred to as drives in this document unless specified otherwise Topics Supported configurations Front view of the system Back view of the system Drive indicator codes LCD panel Locating the Service Tag of your system System information label Supported configurations The PowerEdge R740xd...

Page 9: ...Figure 1 Supported configurations PowerEdge R740xd system overview 9 ...

Page 10: ...t iDRAC Direct micro USB port and two USB 2 0 ports 4 Information tag N A The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password Figure 3 Front view of 12 x 3 5 inch drive system Table 2 Features availabl...

Page 11: ...less indicator optional Indicates if the iDRAC Quick Sync 2 wireless option is activated The Quick Sync 2 feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system You can access system inventory Dell Lifecycle Controller logs or system logs sy...

Page 12: ...ry module If the problem persists see Getting help PCIe indicator The indicator turns solid amber if a PCIe card experiences an error Restart the system Update any required drivers for the PCIe card Reinstall the card If the problem persists see Getting help NOTE For more information about the supported PCIe cards see Expansion card installation guidelines System health and system ID indicator cod...

Page 13: ...e indicator continues to blink indefinitely see Getting help Blinks white slowly Indicates that firmware update is in progress If the indicator continues to blink indefinitely see Getting help Blinks white five times rapidly and then turns off Indicates that the iDRAC Quick Sync 2 feature is disabled Check if iDRAC Quick Sync 2 feature is configured to be disabled by iDRAC If the problem persists ...

Page 14: ...s you to connect a display device to the system For more information see the Technical specification section iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem iDRAC Direct LED indicator is located below the iDRAC Direct port on the right control panel You can configure iDRAC Direct by ...

Page 15: ...ant These ports enable you to connect USB devices to the system 8 VGA port Enables you to connect a display deviceto the system For more information see the Technical specifications section 9 Serial port Enables you to connect a serial deviceto the system For more information see the Technical specifications section 10 iDRAC9 dedicated port Enables you to remotely access iDRAC For more information...

Page 16: ...on button The System Identification ID button is available on the front and back of the systems Press the button to identify a system in a rack by turning on the system ID button You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and lin...

Page 17: ...dle blinks green five times at a rate of 4 Hz and turns off This indicates a PSU mismatch with respect to efficiency feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same...

Page 18: ... of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an er...

Page 19: ... all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green amber and then turns off Predicted drive failure Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Solid green Drive online Flashes green for three seconds amber for three seconds and then turns off after six seconds Rebuild stopped LCD pane...

Page 20: ...g Press and hold the right button to increase scrolling speed Release the button to stop NOTE The display stops scrolling when the button is released After 45 seconds of inactivity the display starts scrolling 4 LCD display Displays system information status and error messages or iDRAC IP address Viewing Home screen The Home screen displays user configurable information about the system This scree...

Page 21: ...S Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Displays the power output of the system in BTU hr or Watts The display format can be configured in the Set home submenu o...

Page 22: ...configuration and layout Figure 16 LED behavior Figure 17 2 5 inch hard drives configuration and layout Figure 18 3 5 inch hard drives configuration and layout PowerEdge R740xd Service information System touchpoint electrical overview mechanical overview and rear view configurations 22 PowerEdge R740xd system overview ...

Page 23: ...Figure 19 Service Information Figure 20 Jumper setting and memory information PowerEdge R740xd system overview 23 ...

Page 24: ...Figure 21 system task Figure 22 NVDIMM battery and mid tray hard drives 24 PowerEdge R740xd system overview ...

Page 25: ...figuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing are implemented in iDRAC see the ...

Page 26: ...ee the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers...

Page 27: ...ns Supported operating systems PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications System dimensions This section describes the physical dimensions of the system 3 Technical specifications 27 ...

Page 28: ...0 87 inches 678 8 mm 26 72 inches 715 5 mm 28 17 inches Chassis weight Table 18 Chassis weight System Maximum weight with all drives SSDs 2 5 inch drive systems 28 1 kg 61 95 lb 3 5 inch drive systems 33 1 kg 72 91 lb Processor specifications The PowerEdge R740xd system supports up to two Intel Xeon Processor Scalable Family processors up to 28 cores per processor NOTE Processor sockets are not ho...

Page 29: ...C autoranging 750 W NA 5 A 750 W Mixed Mode HVDC for China only Platinum 2891 BTU hr 50 60 Hz 100 240 V AC autoranging 750 W 750 W NA 10 A 5 A Platinum 2891 BTU hr N A 240 V DC autoranging NA NA 750W 4 5 A 750 W Mixed Mode Platinum 2891 BTU hr 50 60 Hz 100 240 V AC autoranging 750 W 750 W NA 10 A 5 A Platinum Fo r China only 2891 BTU hr N A 240 V DC autoranging NA NA 750 W 5 A 1100 W AC Platinum 4...

Page 30: ...o eight PCI express PCIe generation 3 expansion cards that can be installed on the system board using expansion card risers The following table provides detailed information about the expansion card riser specifications Table 20 Expansion card riser configurations Expansion card riser PCIe slots on the riser Height Length Link Riser 1A Slot 1 Full Height Full Length x16 Slot 3 Full Height Half Len...

Page 31: ...N A N A N A Slot 5 x8 full height full length Processor 2 Slot 3 x16 full height half length Processor 1 Slot 6 x8 low profile half length Processor 1 Riser configuration 4 1A 2A 3A Three x8 and four x16 slots Slot 1 x16 full height full length Processor 1 Slot 4 x16 full height full length Processor 2 Slot 7 x8 full height full length Processor 2 N A N A Slot 5 x8 full height full length Processo...

Page 32: ...nal cable connectors are not hot pluggable Memory specifications Table 22 Memory specifications Memory module sockets DIMM type DIMM rank DIMM capacity Single processor Dual processors Minimum RAM Maximum RAM Minimum RAM Maximum RAM Twenty four 288 pins LRDIMM Octa rank 128 GB 128 GB 1 5 TB 256 GB 3 TB Quad rank 64 GB 64 GB 768 GB 128 GB 1 5 TB RDIMM Single rank 8 GB 8 GB 96 GB 16 GB 192 GB Dual r...

Page 33: ...VMe drives Table 23 Supported drive options for the PowerEdge R740XD system Configuration Description 12 drives system Up to 12 3 5 inch SAS SATA or Nearline SAS front accessible drives in slots 0 to 11 14 drives system Up to 12 3 5 inch SAS SATA or Nearline SAS front accessible drives in slots 0 to 11 and up to two 3 5 inch SAS SATA or Nearline SAS rear accessible drives in slots 12 to 13 16 driv...

Page 34: ...tem for iDRAC Direct Two USB 3 0 compliant ports on the back of the system NIC ports The PowerEdge R740xd system supports up to four Network Interface Controller NIC ports that are integrated on the network daughter card NDC and are available in the following configurations Four RJ 45 ports that support 10 100 and 1000 Mbps Four RJ 45 ports that support 100 M 1 G and 10 Gbps Four RJ 45 ports where...

Page 35: ...frame buffer Table 24 Supported video resolution options Resolution Refresh rate Hz Color depth bits 1024 x 768 60 8 16 32 1280 x 800 60 8 16 32 1280 x 1024 60 8 16 32 1360 x 768 60 8 16 32 1440 x 900 60 8 16 32 1600 x 900 60 8 16 32 1600 x 1200 60 8 16 32 1680 x 1050 60 8 16 32 1920 x 1080 60 8 16 32 1920 x 1200 60 8 16 32 NOTE 1920 x 1080 and 1920 x 1200 resolutions are only supported in reduced...

Page 36: ...cifications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Table 30 Operating temperature de rating specifications Operating temperature de rating Specifications Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft 35 C to 40 C 95 F to 104 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Maximum ...

Page 37: ... 3050 m 10 000 ft 150 W 8 core 165 W 12 core and higher wattage processor Thermal Design Power TDP 165 W are not supported Redundant power supply unit is required Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported PCIe SSD is not supported NVDIMM Ns are not supported DCPMMs are not supported Mid drive tray is not supported Rear storage devices or drives...

Page 38: ...y 1 One 1U standard heat sink for CPU 125 W Required Not required Standard Six high performance fans One 2U standard heat sink for CPU 125 W PowerEdge R740xd with rear drive only 2 Two 1U standard heat sink for CPU 125 W Required Not required Standard Six high performance fans Two 2U standard heat sink for CPU 125 W Table 34 Thermal restriction for efficient cooling Configuration Number of process...

Page 39: ...00 32 GB 30 C 22 x NVMe V100 32 GB 25 C Table 37 Configuration based ambient temperature restrictions System Front drive configuration Processor Thermal Design Power TDP Processor count and Memory Ambient Restriction PowerEdge R940 Any 150 W 8 core 165 W 12 core 200 W 205 W Any 35 C NVMe Any Any 35 C Any Any 4 CPUs with DCPMMs 35 C Any Any Any number of CPUs with NVDIMMs 35 C Particulate and gaseo...

Page 40: ...ata center and non data center environments Corrosive dust Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 39 Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G...

Page 41: ...s administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the time of purchase T...

Page 42: ...manuals You can also access iDRAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide at www dell com poweredgemanuals Options to install the operating system If the system is shipped without an operating system install a supported operating system by using one of the following resources Table 40 Resources to install the operating system Resources Location iD...

Page 43: ...that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not ...

Page 44: ...ntroller on page 68 Boot Manager on page 68 PXE boot on page 70 System Setup By using the System Setup screen you can configure the BIOS settings iDRAC settings and device settings of your system These settings have already been pre configured per solution requirements Contact Dell EMC before you change these settings NOTE Help text for the selected field is displayed in the graphical browser by d...

Page 45: ...ensible Firmware Interface You can enable or disable various iDRAC parameters by using the iDRAC settings utility For more information about this utility see Integrated Dell Remote Access Controller User s Guide at www dell com poweredgemanuals Device Settings Enables you to configure device settings Related concepts System Setup on page 44 iDRAC Settings utility on page 67 Device Settings on page...

Page 46: ...s to enable or disable the integrated SATA controller and ports NVMe Settings Provides options to change the NVMe settings If the system contains the NVMe drives that you want to configure in a RAID array you must set both this field and the Embedded SATA field on the SATA Settings menu to RAID mode You might also need to change the Boot Mode setting to UEFI Otherwise you should set this field to ...

Page 47: ...en click System Information System Information details About this task The System Information screen details are explained as follows Option Description System Model Name Specifies the system model name System BIOS Version Specifies the BIOS version installed on the system System Management Engine Version Specifies the current version of the Management Engine firmware System Service Tag Specifies ...

Page 48: ... System Memory Voltage Specifies the system memory voltage Video Memory Specifies the amount of video memory System Memory Testing Specifies whether the system memory tests are run during system boot Options are Enabled and Disabled This option is set to Disabled by default Memory Operating Mode Specifies the memory operating mode The options available are Optimizer Mode Single Rank Spare Mode Mul...

Page 49: ...nd in the NVDIMM N User Guide and DCPMM User Guideat www dell com poweredgemanuals Processor Settings You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher logical processor idling Viewing Processor Settings To view the Processor Settings screen perform the following steps Steps 1 Power...

Page 50: ...improves average latency to the LLC Enables or disables the Sub NUMA Cluster This option is set to Disabled by default UPI Prefetch Enables you to get the memory that is read started early on DDR bus The Ultra Path Interconnect UPI Rx path will spawn the speculative memory that is read to Integrated Memory Controller iMC directly This option is set to Enabled by default LLC Prefetch Enables or dis...

Page 51: ...and stepping of the processor as defined by Intel Brand Specifies the brand name Level 2 Cache Specifies the total L2 cache Level 3 Cache Specifies the total L3 cache Number of Cores Specifies the number of cores per processor Maximum Memory Capacity Specifies the maximum memory capacity per processor Microcode Specifies the microcode SATA Settings You can use the SATA Settings screen to view the ...

Page 52: ...RAID mode If not you must set this field to Non RAID mode Viewing NVMe Settings To view the NVMe Settings screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try agai...

Page 53: ...es the BIOS Boot Settings menu Boot Sequence Retry Enables or disables the Boot Sequence Retry feature or resets the system If the last attempt to boot has failed the system immediately performs a cold reset or retries to boot after a 30 seconds depending on if this field is set to Reset or Enabled This option is set to Enabled by default Hard Disk Failover Specifies the drive that is booted in th...

Page 54: ...anging boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive The following instructions may vary if you have selected BIOS for Boot Mode Steps 1 On the System Setup Main Menu screen click System BIOS Boot Settings UEFI BIOS Boot Settings UEFI BIOS Boot Sequence 2 Click Boot Option Settings BIOS Boot Sequence 3 Click Exit and then cl...

Page 55: ... you to select protocol IPv4 or IPv6 This is set to IPv4 by default VLAN Enables or Disable VLAN This is set to Disabled by default VLAN ID This is set to 1 VLAN Priority This is set to 0 URI will obtain from DHCP server if not specified UEFI iSCSI Settings Enables you to control the configuration of the iSCSI device Table 43 UEFI iSCSI Settings screen details Option Description iSCSI Initiator Na...

Page 56: ... 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Integrated Devices Integrated Devices details About this task The Integrated Devices sc...

Page 57: ...l Enable Enables or disables the BIOS configuration of Single Root I O Virtualization SR IOV devices This option is set to Disabled by default Internal SD Card Port Enables or disables the internal SD card port of the Internal Dual SD Module IDSDM This option is set to On by default Internal SD Card Redundancy Configures the redundancy mode of the Internal Dual SD Module IDSDM When set to Mirror M...

Page 58: ...et to Enabled by default Slot 8 Enables or disables or only the boot driver is disabled for the PCIe slot 8 This option is set to Enabled by default Table 46 Slot Disablement Option Description Slot 1 Enables or disables the PCIe slot 1 This option is set to Enabled by default Slot 2 Enables or disables or only the boot driver is disabled for the PCIe slot 2 This option is set to Enabled by defaul...

Page 59: ...furcation Mode The option is set to Platform Default Bifurcation Slot 1 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation Slot 3 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation Slot 4 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation Slot 5 Bifurcation x4 or x8 Bifurcation Slot 6 Bifurcation x4 or x8 Bifurcation Slot 7 Bifurcation x4 or x8 Bifurcation Slot 8 Bifurca...

Page 60: ... device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Seria...

Page 61: ...ximum Reliability or a specific speed This option is set to Maximum Performance by default Turbo Boost Enables or disables the processor to operate in the turbo boost mode This option is set to Enabled by default C1E Enables or disables the processor to switch to a minimum performance state when it is idle This option is set to Enabled by default C States Enables or disables the processor to opera...

Page 62: ... Direct Method 3 is recommended for 1 DIMM per channel configurations Intel Persistent Memory Performance Setting Controls the thresholds that trigger switching between near RDIMM LRDIMM and far DCPMM memory BW Optimized selected by default optimizes for RDIMM LRDIMM and DCPMM bandwidth Latency Optimized offers better RDIMM LRDIMM latency in the presence of DCPMM Balanced Profile optimizes perform...

Page 63: ...nology TXT option To enable the Intel TXT option virtualization technology and TPM Security must be enabled with Pre boot measurements This option is set to Off by default When TPM 2 0 is installed TPM 2 Algorithm option is available It enables you to select a hash algorithm from those supported by the TPM SHA1 SHA256 TPM 2 Algorithm option must be set to SHA256 to enable TXT Power Button Enables ...

Page 64: ...n programmatic attempts to update policy objects Deployed Mode restricts the programmatic mode transitions Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images Secure Boot Custom Policy Settings Configures the Secure Boot Custom Policy To enable this option set the Secure Boot Policy to Custom Creating a system and setup password Pre...

Page 65: ... is set to Unlocked 4 In the System Password field change or delete the existing system password and then press Enter or Tab 5 In the Setup Password field alter or delete the existing setup password and then press Enter or Tab NOTE If you change the system password or setup password a message prompts you to reenter the new password If you delete the system password or setup password a message prom...

Page 66: ...Enables you to select a backup disk from the following devices None IDSDM Internal SD card SATA Ports in AHCI mode BOSS PCIe Cards Internal M 2 Drives Internal USB NOTE RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations Redundant OS State NOTE This option is disabled if Redundant OS Location is set ...

Page 67: ...This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controller Selecting Enabled in the operating system does not ...

Page 68: ...fecycle Controller provides advanced embedded system management throughout the lifecycle of the system The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller For more information about setting up the Dell Lifec...

Page 69: ...ne shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell Related concepts Boot Manager on p...

Page 70: ...figure the networked systems remotely To access the PXE boot option boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup It does not pull any menu or allows managing of network devices 70 Pre operating system management applications ...

Page 71: ...l panel Safety instructions NOTE Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes Operating the system without the s...

Page 72: ...teps 1 Install the system cover 2 If applicable install the system into the rack For more information see the Rack Installation Guide at www dell com poweredgemanuals 3 Reconnect the peripherals and connect the system to the electrical outlet 4 Turn on the attached peripherals and then turn on the system Recommended tools You need the following tools to perform the removal and installation procedu...

Page 73: ...l is hot pluggable and can be used in any server of the same branding even if that system was originally not ordered with that LCD bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Unlock the bezel by using the bezel key 2 Press the release button and pul...

Page 74: ... bezel by using the key Figure 25 Installing the optional front bezel with the LCD panel System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Turn off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals Steps 1 Using a 1 4 inch flat head or a Phillips 2 screwdr...

Page 75: ...ectly and connected and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system 2 Push the system cover latch down The system cover slides forward the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the...

Page 76: ...s Backplane cover Removing the backplane cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Slide the backplane cover in the direction of the arrows marked on the backplane cover 2 Lift the backplane cover away from the system 76 Installing and removing system components ...

Page 77: ...e cover Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the backplane cover with the guide slots on the system 2 Slide the backplane cover toward the front of the system until the cover locks into place Installing and removing system components 77 ...

Page 78: ...d service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 78 Installing and removing system components ...

Page 79: ...der card 3 cooling fan 6 in the cooling fan assembly 4 air shroud 5 expansion card riser 3 6 network daughter card 7 expansion card riser 2 8 system board 9 expansion card riser 1 10 integrated storage controller card 11 NVDIMM N battery Installing and removing system components 79 ...

Page 80: ... N battery Air shroud Removing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the full length PCIe cards 4 If appli...

Page 81: ...xt steps If applicable install the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If applicable route the cables inside the system along the system wall and secure the cables by using the cable latch Steps 1 Align the tabs on the air shroud with the slots on the system 2 Lower the air shroud into the system until it is firmly seate...

Page 82: ...Ds on NVDIMM N battery are turned off before connecting the NVDIMM N battery cables 4 Follow the procedure listed in After working inside your system Cooling fan assembly Removing the cooling fan assembly Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Lift the release levers to unlock the cooling...

Page 83: ...and retained by the cable retention bracket before installing the cooling fan assembly Incorrectly installed cables may get damaged Steps 1 Align the guide rails on the cooling fan assembly with the standoffs on the system 2 Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system board 3 Press the release levers to lock the cooling f...

Page 84: ... bays 1 and 2 are covered by a fan blank CAUTION Mixing of standard and high performance cooling fans is not supported NOTE Each fan is listed in the systems management software referenced by the respective fan number If there is a problem with a particular fan you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly NOTE Cooling fans are hot swappab...

Page 85: ...ooling fan The procedure for installing standard and high performance fans is identical Prerequisites NOTE Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time Foll...

Page 86: ...ing inside your system on page 72 Intrusion switch Removing an intrusion switch Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling fan assembly Steps Press the intrusion switch and slide it out of the intrusion switch slot 86 Installing and removing system components ...

Page 87: ...itch Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the intrusion switch with the slots on the cooling fan assembly 2 Push the intrusion switch until it locks in place Figure 39 Installing an intrusion switch Installing and removing system components 87 ...

Page 88: ...em CAUTION NVDIMM N battery is not hot swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Disconnect the cables f...

Page 89: ...system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Incline the NVDIMM N battery at an angle and place the battery on the air shroud slot 2 Using Phillips 2 screwdriver tig...

Page 90: ...our system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Lift the drive tray handles 90 degrees upward 2 Using Phillips 2 screwdriver remove the screw securing the NVDIMM N ba...

Page 91: ...tem ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Connect the cables to the NVDIMM N battery 2 Slide the NVDIMM N battery to engage the battery with the drive tray 3 Using P...

Page 92: ...age 72 CAUTION NVDIMM N battery is not hot swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps Press the release tab...

Page 93: ...data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Align the tab on the NVDIMM N battery with the slot on the bracket 2 Insert the b...

Page 94: ... not require or support an air shroud Removing mid drive tray Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Disconnect all the cables from the drive backplane CAUTION The drive tray is hot to touch for some time after the system has been powered down Allow time for the drive tray to cool before handli...

Page 95: ...port the internal drive tray support low profile heat sinks and do not support an air shroud Steps 1 Lift the drive tray handles to 90 degrees upward 2 Hold the drive tray handles and align the slots on the drive tray with the guide pins on the system 3 Lower the drive tray into the system 4 Lower the drive tray handles to lock the drive tray in place Installing and removing system components 95 ...

Page 96: ...arriers is identical Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps 1 Push out at the edges of the drive carri...

Page 97: ...drive carriers is identical Prerequisites Follow the safety guidelines listed in Safety instructions CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps 1 Align the tabs on the drive carrier with the slots on the drive blank 2 Pull the edges of the carrier ...

Page 98: ...ndicators are off the drive is ready for removal CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank or contains data th...

Page 99: ...t to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION Mixing drive carriers from previous generations of PowerEdge servers is not supported CAUTION When a replacement hot sw...

Page 100: ... Follow the procedure listed in Before working inside your system CAUTION Mixing drives from previous generations of PowerEdge servers is not supported CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed Steps 1 Push out at the edges of the carrier to disengage the tabs on the drive carrier from the slots on the drive 2 Lift the drive carrier away from ...

Page 101: ...tes Follow the safety guidelines listed in Safety instructions CAUTION Mixing drives from previous generations of PowerEdge servers is not supported Steps 1 Align the tabs on the drive carrier with the slots on the drive 2 Pull the edges of the carrier to fit over the drive 3 Lower the drive carrier onto the drive to secure it Installing and removing system components 101 ...

Page 102: ...he safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed Steps 1 Push out at the edges of the carrier to disengage the tabs on the drive carrier from the slots on the drive 2 Lift the drive carrier away from the drive 102 Installing and remov...

Page 103: ...ng a 2 5 inch drive into the 3 5 inch mid drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the drive carrier with the slots on the drive 2 Pull the edges of the carrier to fit over the drive 3 Lower the drive carrier onto the drive to secure it Installing and removing system components 103 ...

Page 104: ...onfigured correctly CAUTION Do not turn off or restart your system while a drive is being formatted Doing so can cause a drive failure When you format a drive allow enough time for the formatting to complete Be aware that high capacity drives can take a long time to format Removing a drive blank The procedure for removing 2 5 inch and 3 5 inch drive blanks is identical Prerequisites 1 Follow the s...

Page 105: ...he procedure for installing 2 5 inch and 3 5 inch drive blanks is identical Prerequisites Follow the safety guidelines listed in Safety instructions CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Insert the drive blank into the drive slot and push the blank until the release button clicks into place Figure 57 Installing a drive blank Next steps If...

Page 106: ...rEdge servers is not supported CAUTION To prevent data loss ensure that your operating system supports drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the drive carrier release handle 2 Holding the handle slide the drive carrier out of the drive slot Figure 58 Removing a drive carrier Next steps 1 Install a drive carrier 2 If yo...

Page 107: ...e is immediately lost after the drive is installed 1 Follow the safety guidelines listed in Safety instructions 2 If applicable remove the drive blank Steps 1 Press the release button on the front of the drive carrier to open the release handle 2 Insert the drive carrier into the drive slot and slide until the drive connects with the backplane 3 Close the drive carrier release handle to lock the d...

Page 108: ...all a 2 5 inch drive into the 3 5 inch drive adapter Installing a 2 5 inch drive into the 3 5 inch drive adapter Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver install the screws to secure the drive to the 3 5 inch drive adapter 108 Insta...

Page 109: ...ving a 3 5 inch adapter from a 3 5 inch drive carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the 3 5 inch drive carrier from the system Steps 1 Remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the drive carrier Installing and removing system ...

Page 110: ...guidelines listed in Safety instructions Steps 1 Insert the 3 5 inch drive adapter into the drive carrier with the connector end of the drive toward the back of the drive carrier 2 Align the screw holes on the drive with the holes on the drive carrier 3 Install the screws to secure the drive to the drive carrier Figure 63 Installing a 3 5 inch adapter into a 3 5 inch drive carrier 110 Installing a...

Page 111: ...2 Lift the drive out of the drive carrier Figure 64 Removing the drive from the drive carrier Next steps If applicable install the drive into the drive carrier Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions CAUTION Mixing drive carriers from other generations of PowerEdge servers is not supported NOTE When installing a drive into ...

Page 112: ...s Removing rear drive cage The procedure for removing 2 5 inch and 3 5 inch drive cages is identical Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove all drives 4 Disconnect all the cables from the rear drive backplane Steps 1 Using Phillips 2 screwdriver loosen the screws that secure the drive ca...

Page 113: ...Figure 66 Removing 4 x 2 5 inch rear drive cage Figure 67 Removing 2 x 3 5 inch drive rear cage Next steps Install the rear drive cage Installing and removing system components 113 ...

Page 114: ...sted in Safety instructions Steps 1 Align the screws on the drive cage with the screw holes on the system 2 Lower the drive cage into the system until it is firmly seated 3 Using Phillips 2 screwdriver tighten the screws to secure the drive cage to the system Figure 68 Installing 4 x 2 5 inch rear drive cage 114 Installing and removing system components ...

Page 115: ...DIMMs RDIMMs Load Reduced DIMMs LRDIMMs Non Volatile DIMMs NVDIMM Ns and DCPMM System memory holds the instructions that are executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels Six memory channels are allocated to each processor In each channel the release tabs of the first socket...

Page 116: ...ormance of your system observe the following general guidelines when configuring your system memory If your system s memory configurations fail to observe these guidelines your system might not boot stop responding during memory configuration or operate with reduced memory The memory bus may operate at frequency can be 2933 MT s 2666 MT s 2400 MT s or 2133 MT s depending on the following factors S...

Page 117: ...fferent capacities can be mixed provided other memory population rules are followed For example 8 GB and 16 GB memory modules can be mixed In a dual processor configuration the memory configuration for each processor must be identical For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on Mixing of more than two memory module capacities in a system ...

Page 118: ...1 A12 Processor2 B12 Configuration 7 12x 16 GB RDIMMs 4x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 A8 Processor2 B7 B8 Configuration 8 22x 32 GB RDIMMs 4x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 A8 Processor2 B7 B8 Configuration 9 20x 32 GB RDIMMs 4x NVDIMM Ns Processor1 A1 2 3 4 5 6 7 8 9 10 Processor2 B1 2 3 4 5 6 ...

Page 119: ...3 4 5 6 7 8 9 10 11 12 Processor 4 D1 2 3 4 5 6 7 8 9 10 11 12 Processor2 B12 Configuration 4 24x 16 GB RDIMMs 2x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1 A7 Processor2 B7 Configuration 5 24x 32 GB RDIMMs 2x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1...

Page 120: ...11 12 Processor1 A10 11 12 Processor2 B10 11 12 Configuration 13 24x 16 GB RDIMMs 12x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1 A7 8 9 10 11 12 Processor2 B7 8 9 10 11 12 Configuration 14 24x 32 GB RDIMMs 12x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1...

Page 121: ...erating system Memory in Memory Mode GB Total Memory GB Total Memor y per CPU GB Ratio DRAM to Optane Memory Requi res an M or L CPU Suppor ted in App Direct Mode Support ed in Memory Mode 2 128 GB x 1 16 GB x 12 192 128 N A 320 160 1 0 7 No Yes No 2 128 GB x 2 16 GB x 12 192 256 N A 448 224 1 1 3 No Yes No 2 128 GB x 4 16 GB x 8 128 512 512 640 320 1 4 No Yes Yes 2 128 GB x 4 16 GB x 12 192 512 N...

Page 122: ...08 1 2 7 L SKU Yes No 2 256 GB x 12 64 GB x 12 768 3 072 3 072 3 840 1 920 1 4 L SKU Yes Yes 2 256 GB x 12 128 GB x 12 1 536 3 072 N A 4 608 2 304 1 2 L SKU Yes No Table 53 4 socket DCPMM configurations No of CPUs in the Server DCPMM Populati on DRAM Populati on DRAM Capacit y GB DCPMM Capacit y GB Operati ng system Memory in Memory Mode GB Total Memory GB Total Memory per CPU GB Ratio DRAM to Opt...

Page 123: ... 768 6 144 6 144 6 912 1 728 1 8 L SKU Yes Yes 4 256 GB x 16 64 GB x 24 1 536 4 096 N A 5 632 1 408 1 2 7 L SKU Yes No 4 256 GB x 24 64 GB x 24 1 536 6 144 6 144 7 680 1 920 1 4 L SKU Yes Yes 4 256 GB x 24 128 GB x 24 3 072 6 144 N A 9 216 2 304 1 2 L SKU Yes No NOTE There are limited configurations available for Dual Socket Servers with only one CPU populated NOTE DCPMM is supported on systems wi...

Page 124: ...in each channel With single rank memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with 24x 16 GB dual rank memory modules the available system memory is 3 4 ranks channel 24 memory modules 16 GB 288 GB and not 24 memory modules 16 GB 384 GB For multi rank sparing the multiplier changes to 1 2...

Page 125: ... the thermal restriction while using DIMM blank For information about thermal restriction see the Thermal restrictions section Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 2 Push the ejectors outward on both ends of the memory module socket to release the memor...

Page 126: ...on the memory module socket outward to allow the memory module to be inserted into the socket 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION Do not apply pressure at the center of the memory module apply pressure at both ends of the memory module evenly NOTE The memory module socket has an alignm...

Page 127: ...low a Loosen the first screw three turns b Loosen the second screw completely c Return to the first screw and loosen it completely NOTE It is normal for the heat sink to slip off the blue retention clips when the screws are partially loosened continue to loosen the screw s 2 Pushing both blue retention clips simultaneously lift the processor and heat sink module PHM out of the system 3 Set the PHM...

Page 128: ... Place the heat sink with the processor side facing up 2 Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdriver to break the thermal paste seal 3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink Figure 74 Loosening the processor bracket 4 Lift the bracket and the processor away from the heat sink a...

Page 129: ...he pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor 2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket NOTE Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor NOTE Ensure that the processor...

Page 130: ...thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Figure 77 Applying thermal grease on top of the processor 5 Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink NOTE Ensure...

Page 131: ...heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions on page 71 2 If installed remove the processor blank and CPU dust cover The procedure to remove the processor DIMM blank is similar to that of the memory module Steps 1 Align the pin 1 indicator of the heat si...

Page 132: ...re the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips following the procedure described in step 2 c Secure the PHM to the system board following the replacement instructions listed in this step above 4 NOTE The processor and heat sink module retention screws should not be tightened to more than 0 13 kgf m 1 35 N m or 12 in lbf Figure 79 Installing ...

Page 133: ... A N A Riser configuration 1 with or without rear storage 1B 2B Four x8 slots and rear storage Slot 1 x8 full height full length Processor 1 Slot 4 x8 low profile half length Processor 1 N A N A Slot 2 x8 full height full length Processor 1 Slot 3 x8 full height half length Processor 1 Riser configuration 2 with or without rear storage 1B 2C Three x8 and one x16 slots and rear storage Slot 1 x8 fu...

Page 134: ...eight full length Processor 2 Slot 8 x16 full height full length Processor 2 Slot 3 x8 full height half length Processor 1 Slot 6 x8 low profile half length Processor 1 Riser configuration 9 1A 2D 3A Three x8 and four x16 slots Slot 1 x16 full height full length Processor 1 Slot 4 x16 full height full length Processor 2 Slot 7 x8 full height full length Processor 2 N A N A Slot 5 x8 full height fu...

Page 135: ...DW NA 0 Table 57 Riser configurations with greater than 4 PCIe slots Riser configuration 3 1A 2A 4 1A 2A 3A Riser configuration 5 1B 2A 3A Riser configuration 6 1D 2A 3A and Riser configuration 9 1A 2D 3A Card Type Slot priority Configuration Maximum number of cards GPU double width 1 8 4 1A 2A 3A 3 1 8 1A 2D 3A 2 GPU single width 1 8 4 1D 2A 3A 3 1 8 1A 2D 3A 2 ACLR 1 8 4 1A 2A 3A 3 1 8 7 2 1D 2A...

Page 136: ...6 1 7 2 3 5 8 4 for other supplier 1B 2A 3A 7 8 4 1 7 2 3 5 for Mellanox 1B 2A 3A 7 7 2 3 5 1 8 4 for other supplier 1D 2A 3A 7 1 8 4 7 2 3 5 for Mellanox 1D 2A 3A 7 7 5 1 8 for other supplier 1A 2D 3A 4 1 8 7 5 for Mellanox 1A 2D 3A 4 40 G NIC LP 6 All 1 HBA FC32 7 5 1 8 4 3 1A 2A 3A 6 1 7 2 3 5 8 4 1B 2A 3A 7 7 2 3 5 1 8 4 1D 2A 3A 7 7 5 1 8 6 1A 2D 3A 4 HBA FC32 LP 6 All 1 25 G NIC 7 5 1 8 4 3 ...

Page 137: ...4 1 7 2 3 5 for Mellanox 1B 2A 3A 7 7 2 3 5 1 8 4 for other supplier 1D 2A 3A 7 1 8 4 7 2 3 5 for Mellanox 1D 2A 3A 7 7 5 1 8 for other supplier 1A 2D 3A 4 1 8 7 5 1A 2D 3A 4 10 G NIC LP 6 All 1 HBA FC8 7 5 1 8 4 3 1A 2A 3A 6 1 7 2 3 5 8 4 1B 2A 3A 7 7 2 3 5 1 8 4 1D 2A 3A 7 7 5 1 8 1A 2D 3A 4 HBA FC8 LP 6 All 1 1 G NIC 7 5 1 8 4 3 1A 2A 3A 6 1 7 2 3 5 8 4 1B 2A 3A 7 7 2 3 5 1 8 4 1D 2A 3A 7 7 5 1...

Page 138: ...dth GPUs are supported only on riser configuration 6 NOTE Ensure that x16 cards are installed only in x16 slots Depending on the riser configuration slots 2 7 or 8 may not be available NOTE Only half length PCIe cards are supported on riser 2 when NVDIMM Ns with NVDIMM N battery are installed on the air shroud NOTE For 24x2 5 inch 24 NVMe drive configuration the PCIe bridge cards must be installed...

Page 139: ...igure 81 Opening the PCIe card holder latch 2 To close the PCIe card holder latch push the latch until it locks Figure 82 Closing the PCIe card holder latch Installing and removing system components 139 ...

Page 140: ...72 3 If applicable remove the air shroud 4 If applicable disconnect the cables from the expansion card 5 When removing a card from riser 2 or 3 ensure that the PCIe card holder latch is closed Steps 1 Pull the expansion card latch out of the slot 2 Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser Figure 8...

Page 141: ...Figure 84 Removing the expansion card from expansion card riser 2B Figure 85 Removing the expansion card from expansion card riser 2 Installing and removing system components 141 ...

Page 142: ...alling a new expansion card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card 3 When installing a card into riser 2 or 3 open the PCIe card holder latch Steps 1 Pull the expansion card latch 2 If installed remove the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card s...

Page 143: ...Figure 87 Installing expansion card into expansion card riser 1 Figure 88 Installing expansion card into expansion card riser 2B Installing and removing system components 143 ...

Page 144: ... air shroud 3 Follow the procedure listed in After working inside your system on page 72 4 Install any device drivers required for the card as described in the documentation for the card Removing riser 2 and 3 blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 144 Installing and r...

Page 145: ...d 3 blank Next steps Install the riser 2 and 3 blank Installing riser 2 and 3 blank Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw and guide rail on the riser blank with the screw hole and standoff on the system 2 Lower the blank into the system until the release tab clicks into place 3 Tighten the screws to secure the riser blank to the system Ins...

Page 146: ...page 72 Removing riser 3 blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Using Phillips 2 screwdriver loosen the screw that secures the blank to the system 2 Lift the blank away from the system 146 Installing and removing system components ...

Page 147: ...ser 3 blank Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw on the riser with the screw hole on the system 2 Using Phillips 2 screwdriver tighten the screw to secure the blank to the system Installing and removing system components 147 ...

Page 148: ... the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the expansion cards from the riser 4 Disconnect any cables connected to the riser Steps Press the release latches and lift the riser from the riser connector on the system board 148 Installing and removing system components ...

Page 149: ...er 1 Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the guide rails on the riser with the standoffs on the side of the system 2 Lower the riser into the system until the riser connector engages with the connector on the system board Installing and removing system components 149 ...

Page 150: ...low the procedure listed in Before working inside your system 3 If applicable close the PCIe card holder latch on the air shroud to release the full length card 4 If installed remove expansion cards installed on the riser 5 Remove the air shroud 6 Disconnect any cables connected to the riser Steps 1 To remove expansion card riser 2A a Using Phillips 2 screwdriver loosen the screws that secure the ...

Page 151: ...steps Install the expansion card riser 2 Installing expansion card riser 2 Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 To install expansion card riser 2A a Align the screw and tab on the riser with the screw hole and slot on the system b Lower the riser into the system until the riser connector engages with the connector on the system board Installing and remov...

Page 152: ...nector engages with the connector on the system board Figure 100 Installing expansion card riser 2 Next steps 1 Install the air shroud 2 If removed install expansion cards into the riser 3 If applicable open the PCIe card holder latch on the air shroud to install the full length card 4 Follow the procedure listed in After working inside your system 5 Install any device drivers required for the car...

Page 153: ... and holding the riser by its edges lift the riser from the riser connector on the system board Figure 101 Removing expansion card riser 3 Next steps Install expansion card riser 3 Installing expansion card riser 3 Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the tab on the riser with the slot on the system and guide rails on the riser with the standoffs o...

Page 154: ...GPUs are installed the ambient inlet temperature is restricted to 30 C for CPU 150 W 8 C 165 W 12 C 200 W 205 W For more information see the ambient temperature limitations section Ensure that the GPU enablement kit is available The GPU enablement kit includes GPU air shroud Mylar Riser 3A GPU cable for riser 3A GPU cable for riser 2A Riser 2A Riser 1A or 1D GPU cable for riser 1A or 1D Two 1U pro...

Page 155: ...ure listed in Before working inside your system 3 Press the blue tabs on either sides of the shroud and remove the top cover of the GPU air shroud Figure 103 Removing the top cover of GPU air shroud Steps 1 Lift the expansion card latch 2 Close the PCIe card holder latch on the GPU air shroud 3 Hold the GPU by its edges and slide out the GPU at an angle to release it from the connector on the rise...

Page 156: ... expansion card latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The filler bracket is necessary to maintain proper thermal conditions Next steps Install the GPU card 156 Installing...

Page 157: ...ns and replace them with Install the cooling fans 5 Unpack the GPU cards and the GPU kit 6 Install the heat sink from the kit 7 Install the risers 8 Install the GPU air shroud on the system Figure 106 Installing GPU air shroud 9 Press the blue tabs on either sides of the shroud and remove the top cover of the shroud Installing and removing system components 157 ...

Page 158: ...ers are available in the GPU air shroud for GPUs installed only on risers 2 and 3 NOTE Ensure that the PCIe card holder latches on GPU air shroud and risers are closed before installing the GPU Full length GPU do not require the PCIe card holder latch on the risers to secure the GPU in place NOTE Ensure that you install the first GPU on riser 1 NOTE While installing a GPU on riser 3 place the GPU ...

Page 159: ...rd slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system NOTE The filler bracket is necessary to maintain proper thermal conditions 4 Align the connector on the GPU with the connector on the riser 5 Insert the GPU into the riser until it is fully seated 6 Pres...

Page 160: ...Figure 110 Securing GPU 1 Figure 111 Installing GPU 2 and 3 160 Installing and removing system components ...

Page 161: ...all mylar foam on the system cover a Place the system cover with the Service Information Label SIL side facing up b For easier handling peel off a small section of the adhesive cover and align the mylar foam with the system cover c Remove rest of the adhesive cover and install mylar foam on the system cover d Press along the length of the mylar foam to ensure that it is rmly affixed to the system ...

Page 162: ...ty instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card NOTE Removing the BOSS card is similar to the procedure for removing an expansion card riser Steps 1 Loosen the screws and lift the retention straps that secure the M 2 SSD module on the BOSS card 2 Pull the M 2 SSD module away from the BOSS card 162 Installing and remo...

Page 163: ... safety guidelines listed in Safety instructions Steps 1 Align the M 2 SSD module connectors with the connectors on the BOSS card 2 Push the M 2 SSD module until the module is seated firmly on the BOSS card 3 Secure the M 2 SSD module on the BOSS card with the retention straps and screws Installing and removing system components 163 ...

Page 164: ... 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system on page 72 Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold the MicroSD card and remove it from the slot NOTE ...

Page 165: ...he MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see the System board jumpers and connectors section NOTE The slot is keyed to ensure correct insertion of the car...

Page 166: ...plicable remove rear drive cage 4 If applicable remove the full height PCIe cards 5 If you are replacing the IDSDM vFlash card remove the MicroSD cards NOTE Temporarily label each MicroSD card with its corresponding slot number after removal Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Holding t...

Page 167: ...h module Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Align the IDSDM vFlash card with the connector on the system board 3 Push the IDSDM vFlash card until it is firmly seated on the system board Installing and removing sys...

Page 168: ...he safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 If applicable remove the expansion card riser 2 4 If applicable remove the rear drive cage Steps 1 Using a Phillips 2 screwdriver loosen the captive screws that secure the network daughter card NDC to the system board 2 Hold the NDC by the edges on either si...

Page 169: ...rnet connectors fit through the slot in the chassis 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch points on the card until the card connector is firmly seated on the system board connector 4 Using a Phillips 2 screwdriver tighten the captive screws to secure the NDC to the system board Figure 120 Installing the network daughter ca...

Page 170: ...sion card riser 1 Steps 1 Using Phillips 2 screwdriver loosen the screws that secure the integrated storage controller cable to the system board 2 Lift the integrated storage controller cable away from the integrated storage controller Figure 121 Removing integrated storage controller cable 3 Lift one end of the card and angle it to disengage the card from the integrated storage controller card ho...

Page 171: ...d 2 Press the touch point on the interposer board until the interposer board connector is firmly seated on the system board connector 3 Angle the card to engage the card with the integrated storage controller card holder on the system board 4 Lower the card into place until the card is fully seated in the integrated storage controller card holder Figure 123 Installing integrated storage controller...

Page 172: ...ATA NVMe backplane or 2 5 inch x24 SAS SATA NVMe backplane 2 5 inch x4 SAS SATA backplane on the mid drive tray and 2 5 inch x4 SAS SATA backplane back or 2 5 inch x24 SAS SATA NVMe backplane which supports 20 SAS SATA drives and 4 NVMe drives or 3 5 inch x12 SAS SATA backplane or 3 5 inch x12 SAS SATA backplane 3 5 inch x4 SAS SATA backplane on the mid drive tray and 3 5 inch x2 SAS SATA backplan...

Page 173: ...nnector BP PCIE B2 9 PCIe connector BP PCIE A1 10 PCIe connector BP PCIE B1 11 PCIe connector BP PCIE A0 12 PCIe connector BP PCIE B0 Figure 126 Back view of 24 x 2 5 inch 24 NVMe backplane 1 expander board connector B1 PE1_B 2 expander board connector A1 PE1_A 3 expander board connector B2 PE2_B 4 expander board connector A2 PE2_A 5 signal connector J_SIG_A1 6 SAS connector J_BP_SAS 7 power conne...

Page 174: ...nnector J_BP_PWR 2 SAS connector J_SAS_A1 3 signal connector J_BP_SIG 4 SAS connector J_SAS_B1 5 release tab 2 Figure 129 Back view of 2 5 inch backplane rear drive cage 1 signal connector J_BP_SIG 2 power connector J_BP_PWR_A 3 SAS connector J_SAS_1 Figure 130 Back view of 3 5 inch backplane rear drive cage 1 power connector J_BP_PWR_A 2 SAS connector J_SAS_A 3 release pin 2 4 signal connector J_...

Page 175: ...e remove the drives from the system before removing the backplane CAUTION Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the cooling fan assembly 5 Re...

Page 176: ...the backplane Figure 133 Installing the backplane Next steps 1 Connect all the cables to the backplane 2 Install all the drives 3 Install the backplane cover 4 Install the cooling fan assembly 5 Install the air shroud 6 Follow the procedure listed in After working inside your system Removing mid drive tray backplane The procedure to remove the backplane is identical for 2 5 and 3 5 inch configurat...

Page 177: ...f the drive tray Figure 134 Removing mid drive tray backplane Next steps Install the mid drive tray backplane Installing mid drive tray backplane The procedure to install the backplane is identical for 2 5 and 3 5 inch configurations Prerequisites Follow the safety guidelines listed in Safety instructions Steps Align the drive backplane with the guide pin on the system and lower the drive backplan...

Page 178: ...before removing the backplane CAUTION You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove all the drives 4 Disconnect all the cables from the backplane Steps 1 Pull the release pins a...

Page 179: ...instructions Steps 1 Use the hooks on the rear drive module as guides to align the drive backplane 2 Lower the backplane into the system until it is firmly seated Figure 137 Installing the 3 5 inch drive rear backplane Next steps 1 Install all the drives 2 Connect all the cables to the backplane 3 Follow the procedure listed in After working inside your system Installing and removing system compon...

Page 180: ...s 1 Using Phillips 2 screwdriver remove the screws that secure the drive backplane to the rear drive cage 2 Disengage the backplane from the hooks on the rear drive cage and remove it from the rear drive cage Figure 138 Removing the 2 5 inch drive rear backplane Next steps Install the 2 5 inch drive rear backplane Installing the 2 5 inch drive rear backplane Prerequisites Follow the safety guideli...

Page 181: ...ng inside your system Cable routing Figure 140 Cable routing 24 x 2 5 inch drive backplane with mini PERC 1 backplane 2 backplane signal cable BP BPSIG1 to MB BPSIG1 3 backplane power cable A BP BP1 to MB BP1 4 backplane power cable B BP BP3 to MB BP3 5 system board 6 mini PERC 7 SAS cable BP PE1_B to mini PERC 8 backplane expander Installing and removing system components 181 ...

Page 182: ... 5 SAS cable BP PE1_B to adapter PERC 6 system board 7 adapter PERC 8 backplane expander Figure 142 Cable routing 24 x 2 5 inch drive backplane with mini PERC and adapter PERC 1 backplane 2 backplane signal cable BP BPSIG1 to MB BPSIG1 3 backplane power cable A BP BP1 to MB BP1 4 backplane power cable B BP BP3 to MB BP3 5 SAS cable BP PE2_A to adapter PERC 6 system board 182 Installing and removin...

Page 183: ...plane 1 backplane 2 backplane signal cable BP BPSIG1 to MB BPSIG1 3 backplane power cable A BP BP1 to MB BP1 4 backplane power cable B BP BP3 to MB BP3 5 SAS cable BP to mid BP 6 SAS cable BP to rear BP 7 system board 8 rear drive backplane 9 mini PERC 10 mid drive backplane 11 4 x 3 5 with 4 x 2 5 adapter inch drives 12 SAS cable BP PE1_B to mini PERC 13 backplane expander Installing and removing...

Page 184: ... to MB BP3 5 SAS cable BP to rear BP 6 system board 7 rear drive backplane 8 mini PERC 9 SAS cable BP PE1_B to mini PERC 10 backplane expander Figure 145 Cable routing 24 x 2 5 inch drive backplane with 12 SAS plus 12 PCIe and adapter PERC 1 backplane 2 backplane signal cable BP BPSIG1 to MB BPSIG1 3 backplane power cable A BP BP1 to MB BP1 4 backplane power cable B BP BP3 to MB BP3 184 Installing...

Page 185: ...e card 2 BP BP PCIE B1 to RAID controller 16 PCIe cable B of PCIe card 2 BP BP PCIE A1 to RAID controller 17 backplane expander Figure 146 Cable routing 24 x 2 5 inch NVMe drive backplane 1 backplane 2 backplane signal cable A BP J_BP_SIG to MB 3 backplane power cable A BP J_PWR_A to MB 4 PCIe cable A BP PE2_A to RAID controller 5 PCIe cable B BP PE2_B to RAID controller 6 backplane signal cable B...

Page 186: ...BP to adapter PERC 5 PCIe cable A BP PE2_A to RAID controller 6 PCIe cable B BP PE2_B to RAID controller 7 backplane signal cable B 8 adapter PERC on riser 2 slot 6 9 PCIe card on riser 2 slot 4 10 PCIe card on riser 1 slot 3 11 PCIe cable A BP PE1_A to RAID controller 12 PCIe cable B BP PE1_B to RAID controller 13 backplane power cable B BP J_PWR_B to MB 14 backplane expander 186 Installing and r...

Page 187: ...BP1 to MB BP1 4 system board 5 mini PERC 6 SAS cable BP J_SAS_A0_B0 to mini PERC Figure 149 12 x 3 5 inch drive backplane with adapter PERC 1 backplane 2 backplane signal cable BP BPSIG1 to MB BPSIG1 3 backplane power cable BP BP1 to MB BP1 4 system board 5 adapter PERC 6 SAS cable BP J_SAS_A0_B0 to adapter PERC Installing and removing system components 187 ...

Page 188: ...4 SAS cable BP A1 BP SAS to mid BP J_SAS_A1 J_SAS_B1 5 SAS cable BP A2 BP SAS to rear BP J_SAS_1 6 mid drive backplane 7 system board 8 rear drive backplane 9 SAS cable BP J_SAS_A0_B0 to mini PERC Figure 151 Cable routing 12 x 3 5 inch drive backplane with 4 x 3 5 inch 4 x 2 5 inch adapter mid drive tray backplane and 4 x 2 5 inch rear drive backplane 1 backplane 2 backplane signal cable BP BPSIG1...

Page 189: ...able BP J_SAS_A0_B0 to mini PERC Figure 152 Cable routing 12 x 3 5 inch drive backplane with 2 x 3 5 inch rear drive backplane 1 backplane 2 backplane signal cable Mid BP J_BP_SIG to MB 3 backplane power cable Mid BP J_BP_PWR to MB 4 SAS cable BP BP A1 BP SAS to rear BP J_SAS_A1 J_SAS_B1 5 system board 6 rear drive backplane 7 SAS cable BP J_SAS_A0_B0 to mini PERC Installing and removing system co...

Page 190: ...plane power cable Mid BP J_BP_PWR to MB 4 SAS cable BP BP A1 BP SAS to rear BP J_SAS_A1 J_SAS_B1 5 system board 6 rear drive backplane 7 SAS cable BP J_SAS_A0_B0 to mini PERC Figure 154 Cable routing 12x3 5 inch Hybrid backplane with NVMe U 2 SSD 1 drive backplane 2 backplane signal cable BP BP_SIG1 to MB BP_SIG1 190 Installing and removing system components ...

Page 191: ...n see the safety information that shipped with your system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable close the PCIe card holder latch on the air shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 Remove the expansion card riser 1A Ste...

Page 192: ...ty guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the USB port or USB memory key on the system board To locate the USB port see the internal USB memory key details section 2 If installed remove the USB memory key from the USB port 3 Insert the replacement USB memory key into the USB port Next steps 1 Follow the procedure l...

Page 193: ... the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than having one PSU in the sleep state the active PSU can also activate the sleeping PSU The default PSU settings are as follows If the load on the active PSU is more than 50 percent of PSU rated power wattage then the redundant PSU is switched to the active state If the load on the active PS...

Page 194: ...U for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle 3 Unlatch and lift the optional cable management arm if it interfere...

Page 195: ...safety guidelines listed in Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place Installing and removing system components 195 ...

Page 196: ...ualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product CAUTI...

Page 197: ...nnecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Steps 1 Strip the insulation from the end of the green or yellow wire exposing approximately 4 5 mm 0 175 ...

Page 198: ...ty instructions that came with the product Steps 1 Strip the insulation from the ends of the DC power wires exposing approximately 13 mm 0 5 inches of copper wire NOTE Reversing polarity when connecting DC power wires can permanently damage the power supply or the system 2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a Ph...

Page 199: ... DC power connector 3 captive screw 2 4 rubber cap 5 DC power socket 6 wire 48 V System board Removing system board Prerequisites CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this Installing and removing system components...

Page 200: ...egrated storage controller card h Optional IDSDM or vFlash card i Optional internal USB memory key if installed j Processor and heat sink module k Processor blank if installed CAUTION To prevent damage to the processor socket when replacing a faulty system board ensure that you cover the processor socket with the processor dust cover l Memory modules and memory module blanks m Network daughter car...

Page 201: ... release pin clicks into place Figure 166 Installing system board Next steps 1 Replace the following a Trusted Platform Module NOTE The TPM plug in module is attached to the system board and cannot be removed A replacement TPM plug in module will be provided for all system board replacements where a TPM plug in module was installed b Mid drive tray if applicable c Rear drive cage d Integrated stor...

Page 202: ...flash device BIOS prompts the user to restore the backup information About this task Below is a list of options available Restore the service tag license and diagnostics information press Y Navigate to the Lifecycle Controller based restore options press N Restore data from a previously created Hardware Server Profile press F10 NOTE When the restore process is complete BIOS prompts to restore the ...

Page 203: ...e customer to create and safely store this recovery key When replacing this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives CAUTION Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cry...

Page 204: ...y option select On with Pre boot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On Initializing the TPM 2 0 for TXT users Steps 1 While booting your system press F2 to enter System Setup 2 On the System...

Page 205: ...he left control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling fan assembly 4 Remove the air shroud Steps 1 Pull the cable latch and disconnect the control panel cable from the system board connector 2 Using a Phillips 1 screwdriver remove the screws to remove the cable cover w...

Page 206: ...nstall the air shroud 2 Install the cooling fan assembly 3 Follow the procedure listed in After working inside your system Removing the right control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the cooling fan assembly Steps 1 Disconnect the VGA cable from the sy...

Page 207: ...de wall of the system 2 Align the control panel with the control panel slot on the system and attach the control panel to the system 3 Connect the VGA cable to the system board 4 Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place 5 Using a Phillips 1 screwdriver install the screw that secures the control panel and cable tube ...

Page 208: ...Installing right control panel Next steps 1 Install the cooling fan assembly 2 Install the air shroud 3 Follow the procedure listed in After working inside your system 208 Installing and removing system components ...

Page 209: ...on about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select S...

Page 210: ...l detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 210 System diagnostics ...

Page 211: ...rds in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password System board jumpers and connectors Figure 172 System board jumpers and connectors 8 Jumpers and connectors 211 ...

Page 212: ...t control panel connector 17 CPU2 CPU2 processor and heat sink module socket with dust cover 18 J_R3_X24 Riser 3 connector 19 J_BP_SIG2 Backplane 2 signal connector 20 J_BP_SIG0 Backplane 0 signal connector 21 J_BP0 RSR3_225W Backplane 0 power connector Riser 3 PCIe 225 W power 22 J_BP2 RSR2_225W Backplane 2 power connector Riser 2 PCIe 225 W power 23 J_BATT_SIG NVDIMM N battery signal connector 2...

Page 213: ...d by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Power off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 4 Install the system cover The existing passwords are not disabled erased until the ...

Page 214: ...neral support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b The Contact Technical Support page is displayed with details to call chat or e mail the Dell EMC Global Technical Support team Documentat...

Page 215: ... devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from your devices and uploads it securely to Dell EMC This information is used by Dell EMC...

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Dell EMC PowerEdge R740xd, Installation And Service Manual

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