Rev: 8/2008
21 of 21
36B, 36BX, 36H, 36HX, 52H, 52HX
DEK
®
is exclusively distributed by GXi International, LLC
Heavy Duty Power Equipment
Limited Warranty & Service
PRODUCTS COVERED BY THIS WARRANTY:
LENGTH OF WARRANTY:*
(FROM THE DATE OF ORIGINAL RETAIL PURCHASE)
NONCOMMERCIAL/ NON-
RENTAL
COMMERCIAL
RENTAL
Engine
Manufacturer’s warranty
Manufacturer’s warranty
Manufacturer’s warranty
Transmission
Manufacturer’s warranty
Manufacturer’s warranty
Manufacturer’s warranty
Mower deck / spindles / wheels / pulleys / controls
24 months
12 months
12 months
*LENGTH OF WARRANTY: Batteries supplied with applicable products as standard, original equipment are covered by this warranty for a period of 12 months
(noncommercial use) or 3 months (commercial/rental use) from the date of original retail product purchase. Consumable parts such as oil, spark plugs, filters are not
covered by this warranty.
TO QUALIFY FOR THIS WARRANTY:
The product must be purchased in the United States from a dealer authorized by GXi International, LLC to sell those products. This warranty applies to first retail pur-
chaser / owner during the applicable warranty time period. NO WARRANTY REGISTRATION IS NECESSARY TO OBTAIN WARRANTY ON DEK PRODUCTS. SAVE
YOUR PROOF OF PURCHASE RECEIPT. IF YOU DO NOT PROVIDE PROOF OF THE INITIAL PURCHASE DATE AT THE TIME WARRANTY SERVICE IS RE-
QUESTED, THE MANUFACTURING DATE OF THE PRODUCT WILL BE USED TO DETERMINE THE WARRANTY PERIOD.
WHAT DEK POWER EQUIPMENT WILL REPAIR OR REPLACE UNDER WARRANTY:
DEK will repair or replace, at its option, any part that is proven to be
defective in material or workmanship
under normal use during the applicable warranty time period
subject to the exclusions stated herein. This warranty is void if the owner fails to follow the prescribed maintenance and operating procedures described in this manual.
This specifically refers to ensuring routine lubrications and oil changes are made, that fuel stabilizer is used when the product is stored and that the product is not over-
loaded.
DEK has the right to recover warranty administration costs from the owner if the root cause of the malfunction was found to be other than defective material or workman-
ship. In particular, this warranty does not cover: contaminants in the fuel or oil; damage caused by not following the prescribed warnings and operating practices; failure
to follow proper maintenance and storage procedures; and physical damage due to mis-use, shipping, handling or storage.
Warranty repairs will be made without charge for parts and labor for the first year. After the first year, this limited warranty covers the costs of replacement parts only.
Anything replaced under warranty becomes the property of DEK. Parts replaced under warranty will be considered as part of the original product and any warranty on
those parts will expire coincident with the original product warranty.
TO OBTAIN WARRANTY SERVICE:
You must take the DEK Power Equipment product, accessory, replacement part, apparel or the power equipment on which the accessory or replacement part is installed,
and proof of purchase, at your expense, to any DEK Power Equipment service location in the United States, who is authorized to service that product, during the service
location’s normal business hours. If you are unable to obtain warranty service, or are dissatisfied with the warranty service you receive, take the following steps: First,
contact the manager of the service center involved; normally this will resolve the problem. However, if you should require further assistance, write or call the DEK Cus-
tomer Service.
EXCLUSIONS:
THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, FUEL CONTAMINATION, USE
IN AN APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED OR ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE AT-
TACHMENTS OR PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PRODUCT.
DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES:
DEK DISCLAIMS ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY OTHER INCIDEN-
TAL OR CONSEQUENTIAL DAMAGE. ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
This warranty is void if the manufacturing date and the serial number on the equipment has been removed or the equipment has been modified.
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