Dejero LIVE+ 20/20 User Manual Download Page 1

 

Dejero LIVE+ Platform 

LIVE+ 20/20 Transmitter 

User Manual 

 

 

 

 

Summary of Contents for LIVE+ 20/20

Page 1: ...Dejero LIVE Platform LIVE 20 20 Transmitter User Manual...

Page 2: ...ghts reserved Patents pending Document number 2020 201309a Dejero www dejero com General Inquiries Canada U S 1 866 808 3665 International 01 519 772 4824 Service and Support Canada U S 1 866 808 3665...

Page 3: ...t Ethernet optional 14 Connect Interruptible Feedback IFB 15 IFB Troubleshooting 16 Specify Camera Input Type 16 The Display Window 17 Main Window 17 Device Messages 18 Transmission Rates 18 Network a...

Page 4: ...38 S F Clip Selection Window 40 S F Clip Actions 41 Transfer a Clip 42 Backup a Clip 43 Delete a Clip 44 Record a Clip S F Only mode 45 Recording a Clip Live S F mode 46 File Transfer 46 Drive Selecti...

Page 5: ...ro LIVE 20 20 Transmitter Connect battery or AC power Connect your camera to the LIVE 20 20 Transmitter Configure the LIVE 20 20 Transmitter settings Start transmitting Typically users connect a camer...

Page 6: ...ited packages over multiple wireless or wired networks The ability to import and export clips means you can edit your story in the field The Dejero LIVE Mobile App This professional broadcasting APP a...

Page 7: ...the nature of wireless communication transmission and reception of data can never be guaranteed While Dejero strives to provide high quality video transmission without significant delays environmental...

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Page 9: ...smitter to generate sparks which could trigger an explosion Do not store the LIVE 20 20 Transmitter in the compartment of a vehicle that contains flammable gas liquid or explosives Blasting or Constru...

Page 10: ...Care While the LIVE 20 20 Transmitter case has been chosen to provide a durable enclosure the electronics inside could be knocked loose and become damaged if the device is dropped or thrown Please han...

Page 11: ...erating Conditions Keep Device Dry The LIVE 20 20 Transmitter case is designed to be weather resistant but not weather proof Keep device covered during inclement conditions Do not expose to liquid moi...

Page 12: ...through the touchpad buttons surrounding the display window 20 20 Model Notes 1 If using the AC adaptor to power the transmitter batteries should not be attached The batteries will drain while the tr...

Page 13: ...shut down before removing the batteries 2 Remove each battery by pressing the release mechanism on the battery mounting plates 3 Slide the battery off the plate Can I hot swap batteries while the LIV...

Page 14: ...he transmitter establishes network connectivity For more information about the Display window see page 17 The LIVE 20 20 Transmitter is not powering on Make sure you are using freshly charged batterie...

Page 15: ...puts see page 61 Connect your camera and or microphone s to the device by plugging it directly into the correct port on the LIVE 20 20 Transmitter case Note A 4 prong powered XLR port labelled DC IN i...

Page 16: ...Audio IN port on the transmitter 3 Make sure all cables are firmly connected Connect Ethernet optional The Ethernet port on the transmitter provides the option to broadcast using an Ethernet connecti...

Page 17: ...information 1 Plug the 5 pin XLR connector end of the IFB external adapter into the corresponding connector on the transmitter and connect the other end into your own audio device 2 IFB begins working...

Page 18: ...efault If this is the case the display window on the transmitter will display IFB Idle The transmitter may have an internal hardware problem If this is the case the display window on the transmitter w...

Page 19: ...he Display Window Main Window When the transmitter is powered on the main window loads into the Display window Note The serial number displayed at the top of the Main window should be referenced when...

Page 20: ...s The transmission rate is shown in increments of 500 kilobits second The dot at the bottom of each meter shows the connection s status a green dot indicates a successful network connection a grey dot...

Page 21: ...displayed by the output server The two components that have the strongest effect on this quality of experience are 1 The number of video frames that arrive at the server in time Frames that are late...

Page 22: ...n on the Main window to allow quick selection of the Operation Mode of the Dejero LIVE 20 20 Transmitter In the centre of the screen on the right hand side there is a button labeled Mode which allows...

Page 23: ...he destination is also shown Sound meters are located along the bottom of the video window The top bar corresponds to the right input channel and the bottom bar corresponds to the left input channel C...

Page 24: ...Press the touchpad button beside this icon to access the Configuration window which allows you to configure camera and sound type as well as latency See page 23 for more information on configuring th...

Page 25: ...Transmitter Press the lower right touchpad button to display the Configuration window Configuration Options The Configuration window displays your options for specifying transmitter settings Use the t...

Page 26: ...on corresponding to the Input selection When selecting an NTSC or PAL input type be sure that the video standard from the camera matches the input selection on the transmitter Video input options incl...

Page 27: ...io Input selection Audio settings include Embedded The default audio setting for HDMI SDI and DV is embedded however you can override this by pressing Audio Input and selecting XLR A separate XLR sour...

Page 28: ...reset This is the default latency setting for the transmitter It is set by the Administrator in the transmitter Details window via the LIVE Portal Short 1 5 second latency Medium 3 second latency Long...

Page 29: ...long and preset If the current network conditions cannot support the requested latency ERROR 17 is displayed on the transmitter For details see page 57 Adaptive Latency Mode In this mode the system me...

Page 30: ...setting will revert to SD If the connection throughput achieved during the Testing phase does not exceed 2 8Mbps this setting will revert to SD or If the connection throughput achieved during the Test...

Page 31: ...ellular Ethernet and WiFi optional If there is no Ethernet cable connected the transmitter will send over cellular networks only if there is no cellular coverage but an Ethernet cable is connected to...

Page 32: ...et the types of operation modes you will be using to broadcast data See page 37 for details Live This selection is used for live broadcast to the assigned server output Live S F This selection is used...

Page 33: ...net line for example a cable DSL connection a hotel Internet link a corporate office Ethernet port etc Satellite A high bandwidth highly reliable link but with high latency typical of a portable satel...

Page 34: ...list in the center of the window Rescan Select this button to refresh the list of available networks Connect This button toggles depending on the current state to enable you to connect or disconnect...

Page 35: ...rrow buttons to navigate the onscreen keyboard and enter the password for the requested network ensuring that the Select button is pressed after each character Press the touchpad button corresponding...

Page 36: ...idual card transmission meters will be displayed in the user interface with the network name and the signal strength The grey dot will change to green once Play has been pressed for a live broadcast S...

Page 37: ...he Play icon in the display window The video window allows you to monitor the video feed as it is transmitted The ON AIR message is displayed in the preview window when you are operating in LIVE mode...

Page 38: ...the touchpad corresponding to the Stop button on the display window The Video window continues to display the input from the camera but you will see the message Preview in the top right corner of the...

Page 39: ...volume level Changes to the audio volume levels persist until the next Dejero LIVE 20 20 Transmitter restart Store and Forward S F The S F feature allows video clips to be recorded directly onto the...

Page 40: ...set the Quality Level This controls the encoding rate of the clip being generated Options include Low 2 5 Mb s Medium 4 0 Mb s and High 6 0 Mb s Note Depending on the input content the actual bit rat...

Page 41: ...lled The S F Clip Selection will display clips that exist on the drive chosen here The Clip Compatibility button controls the format of the video stored into the MP4 clips that are recorded Standard T...

Page 42: ...t clips show a thumbnail image The Server Details table outlines which servers this clip has been transferred uploaded to the percentage transfer completed as well as the timestamp If this clip has be...

Page 43: ...to transfer delete or backup the clips selected from the S F Clip Selection screen To transfer the selected clip s press Transfer Clips The Forwarding Clip window appears See page 42 for details If th...

Page 44: ...the S F Clip Actions window See page 41 The clip name is shown above the preview window which seeks forward through the clip based on the percentage transferred Press Stop at any time to terminate tr...

Page 45: ...kup Clips selection from the S F Clip Actions window See page 41 Use the Up and Down buttons to select the backup drive and then press Select The Select Destinations window then appears which enables...

Page 46: ...indow shown below is displayed when a clip is chosen to be deleted If Yes is pressed the clip is permanently deleted from the transmitter file system If No is pressed the clip will remain on the trans...

Page 47: ...w displays the video being recorded Statistics about the current clip are also displayed clip length resolution quality setting and encode rate Based on the available free disk space and the current e...

Page 48: ...ecorded to disk while the live broadcast is occurring Note The resolution of the live broadcast may change depending on connection and network conditions the resolution of the video will not change wh...

Page 49: ...ransfer feature press the middle touch pad button beside File Transfer icon Drive Selection The Drive Selection window enables users to select a USB device as a source to transfer files Press Select t...

Page 50: ...tter File Selection and File Transfer Use the Up Down arrow buttons to navigate between the files and directories Select the file s you would like to transfer and press the touchpad button beside the...

Page 51: ...ow that appears displays the files that were previously selected This allows users to make any changes before transferring the files Use the selection buttons to make changes and press the Transfer to...

Page 52: ...displays the progress of the file transfer Overall progress is shown on the main progress bar and percentages are displayed beside each individual file Transfer Complete is displayed once the process...

Page 53: ...below displays an overview of the file transfer A green checkmark indicates files that were transferred successfully A black checkmark indicates a file that was only partially transferred To correct...

Page 54: ...layed beside the file post transfer ER1 Unknown Error ER2 Invalid File Transfer Session ER3 Could not create file invalid file transfer session ER4 Could not create file invalid directory structure ER...

Page 55: ...rther details please see the Dejero LIVE Portal User Manual When a transmitter is being remotely controlled the screen will be surrounded by a blue border and will display a message Remote Control is...

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Page 57: ...wer source No network coverage Move into an area with better coverage The device will automatically detect an available network Modem malfunction error One or more modems have malfunctioned Restarting...

Page 58: ...is securely connected to the correct port on the LIVE 20 20 Transmitter Verify the audio input is set correctly in the Configuration window See page 25 for details If you are operating in SDI HDMI or...

Page 59: ...nsmit video Insufficient connection bandwidth to support codec bit rate Move to an area of better coverage The transmitter will automatically detect available networks Error 05 One or more modems have...

Page 60: ...portal In order to transmit the transmitter must be activated and assigned a server output via the LIVE Portal For details see the LIVE Portal User Manual Error 12 Internal hardware error Restarting t...

Page 61: ...ng the LIVE Server output or stop the other stream Error 101 Could not broadcast Input and output video format combination not supported This error message is shown when input output video format comb...

Page 62: ...insufficient available disk space Error 114 Failed to complete file transfer to LIVE Broadcast Server Server does not have enough disk space available to receive more file data This error message is s...

Page 63: ...ing MPEG 4 H 264 AVC Adaptive Bitrate Power Requirements 150 Watts max 90 Watts average 110 220VAC 50 60Hz universal AC DC external power adapter included Optional two 95Wh batteries 95Wh per battery...

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