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Contacting Davis Technical Support
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When viewing data, dashes appear in place of a value for functions other than
wind direction. Why?
If no data was recorded by a sensor (for example, the sensor was disconnected
or radio interference blocked reception) or if bad data was recorded for a sen-
sor (for example, the sensor was malfunctioning), the software dashes out the
entry rather than showing invalid data. You can use the record editor to cor-
rect these entries.
?
The data I want to see, such as humidity (Monitor), or solar radiation, soil mois-
ture, or Temp 2 (Vantage Pro) is missing completely or is greyed-out?
All optional sensors must be enabled in the Station Configuration setup dialog
box before the data will be displayed in WeatherLink. If you are not seeing
data from a sensor that is installed in your weather station, be sure check the
Station Configuration in the Setup Menu and make sure the sensor has been
selected.
C o n ta c t i n g D a v i s Te c h n i c a l S u p p o r t
If you have questions about WeatherLink software, or encounter problems
installing or operating the software, please contact Davis Technical Support. Most
questions can be answered while you are on the phone.
Note: Sorry, we are unable to accept collect calls.
(510) 732-7814
– Monday – Friday, 7:00 a.m. – 5:30 p.m. Pacific Time
(510) 670-0589
– Fax Technical Support
– E-mail to Technical Support
– E-mail to Davis Instruments.
www.davisnet.com
– Copies of User Manuals are available on the “Support”
page. Watch for FAQs and other updates. Subscribe to the e-newsletter.
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