DATONG NP33 Series Operation Manual Download Page 23

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5.4 Troubleshooting VirtualHere

When opening VirtualHere , the system reports that the xxxx file is missing , as shown in the figure below,

you need to download the VC++ runtime library. Users can download and install the corresponding library in

Baidu query.

Summary of Contents for NP33 Series

Page 1: ...Shenzhen Datong Youlian Technology Co Ltd NP33x Operation Guide Operation Manual Configuration Tool Instructions Driver Installation xuelin shen 2021 06 03 ...

Page 2: ...s for setting tools WINDOWS version 6 3 3 1 Connect using USB 7 3 3 2 Connect using the network 7 Notice 8 3 3 3 Configuration tool software interface description 8 3 3 4 System parameters 9 3 3 5 Network Configuration 10 3 3 6 Firmware update 11 4 Install the computer printer driver 12 4 1Now start the installation 12 4 2 Install the printer using the dedicated printer installer 16 4 3 Modify pri...

Page 3: ...of this manual and statement Without the prior written permission of Shenzhen Datong Youlian Technology Co Ltd no one may copy extract modify publish publicize translate this manual into other languages or use it for commercial purposes in any form Technical Support We provide online remote support services If you encounter any problems during the use of the product you can call our service hotlin...

Page 4: ...ription The print server mainly provides network printing support for USB printers Computers and mobile phones in the intranet can be connected to the print server through the network network cable WIFI to print 2 2 System framework and composition 2 2 1 Typical applications 2 3 NP330 Product Description 2 3 1 Interface description 2 3 2 Indicator light description ...

Page 5: ...onnecting with the computer the parameters of the print server can be set by means of USB The configuration tool provided by our company is the WINDOWS version so the MAC system is not suitable for USB connection The USB connection can provide users with all function settings When the print server cannot work normally or cannot connect to the network normally the print server can be re configured ...

Page 6: ...ion for such products After connecting with the configuration tool it is recommended to change the IP to a fixed IP address or set it to static allocation in the router 3 3 Instructions for setting tools WINDOWS version The configuration tool software is an installation free software After downloading and decompressing you can run it directly file description After running the configuration tool t...

Page 7: ...rd USB will be displayed in the lower left corner of the software 3 3 2 Connect using the network When the user selects the network connection the software will pop up the monitor window of the print server waiting for the print server to go online When a print server goes online the list in the window will list the IP address of the print server in the current network As shown below ...

Page 8: ...r such as running time network USB interface etc System parameters In this function module you can modify the print server name MAC address print output mode and the network print service port corresponding to the USB port Network Configuration Provide to modify the IP address of the print server products with WIFI function can configure WIFI network Users can use DHCP or manually assign IP addres...

Page 9: ...ere are multiple network cables connected to the print server in the network the MAC address needs to be modified to ensure that the MAC address is not repeated Otherwise the network of the print server will lose serious packets Even the possibility of network failure If you use WIFI to network you don t need to worry about it USB port configuration NP330 only supports one USB interface which is U...

Page 10: ...cally obtain the IP address as fixed IP address That s it Click Modify to complete the setting WIFI configuration When the product supports the WIFI function the user can connect with the user s WIFI network by setting the WIFI parameters of the print server Click the Scan button the print server can scan to nearby WIFI hotspots Select the corresponding WIFI hotspot and enter the WIFI password Whe...

Page 11: ...are of the print server Click to open the firmware file that needs to be updated click Update to complete the operation after the update is completed you need to restart the print server to take effect 3 3 7 Restart The user can restart the print server through the software ...

Page 12: ...used in the process of installing the driver The following will take the HP1020 printer driver installation as an example and the installation methods of other printers are the same Please note the distinction The following installation process will be carried out on the version of WINDOWS 10 the system of other versions is slightly different please pay attention to the distinction The printer dri...

Page 13: ...installation interface select Add a local printer or network printer by manual setting and then click Next As shown below At this point you need to select or add the port of the printer If you have added the port of the print server before please select it directly the premise is valid If not you need to add a new port we need to select the port type as Standard TCP IP Port ...

Page 14: ...his window enter the IP address of the print server the port name optional and uncheck Query the printer and from Click Next he system will query the port of the printer for a while and after a while the interface as shown in the figure will appear Click Next to enter the printer driver selection window ...

Page 15: ...iver If the printer model is not found in the default list please click Install from Disk to find the previously prepared printer driver file directory The extension of the driver is generally xxxx inf ends This example printer HP1020 is already in the list so just select it ...

Page 16: ...oftware is shown in the following figure InstallWizard exe is the execution program please run the program and follow the prompts to install When the software runs for the first time the firewall of the computer may prompt whether to allow this software to use the network please click Allow if you accidentally click to block you can copy the software directory to another directory reopen it or ope...

Page 17: ...ver When there is a driver in the corresponding printer type that cannot be found in the list the user can specify the driver file in the disk and the file extension is INF file As shown below After selecting the driver file click Next to enter the page of installing the printer This page includes the configuration of the printer network port and the printer name Users can modify the parameters su...

Page 18: ...mpleted you need to modify the printer properties please refer to the next chapter important 4 3 Modify printer properties After the printer is installed please check whether the following printer parameters are correct as shown in the following figure Need to cancel Enable Bidirectional Support Check whether the current print data type is RAW ...

Page 19: ...t server is normal you can use the PING command that comes with WINDOWS to PING the IP of the print server WIN R key combination Enter CMD Enter PING xxx xxx xxx xxx 2 Check if the printer properties uncheck Enable bidirectional support 3 Check if the default data format of the printer properties is RAW 4 To check whether the printer is offline you can select the printer Right mouse button View wh...

Page 20: ...els such as Canon s LBP2900 system and EPSON PHOTO xxx series since the printer driver does not support network printing you need to use the virtual USB port in the fifth section to connect For details please refer to Chapter 5 ...

Page 21: ... configuration tool of the print server Open PTS there is a third party application in the Restart page of the tool software click Start the system automatically selects a 32 bit or 64 bit application according to the current operating system version As shown below 5 2 Open the tool software directly Enter the root directory of the configuration tool software find vhuixx exe the user chooses 32 bi...

Page 22: ...ings to enter the advanced settings of the software 5 3 2 Connecting the Scanner Select MF4450 in the software depending on the actual situation right click the mouse select connect this device the system will automatically virtualize a USB port for the printer some old models of computers will automatically install the printer scanner driver use It s the same as connecting directly to a computer ...

Page 23: ...tualHere When opening VirtualHere the system reports that the xxxx file is missing as shown in the figure below you need to download the VC runtime library Users can download and install the corresponding library in Baidu query ...

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