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Datavideo ITC300HP2K, Instruction Manual

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Datavideo ITC300HP2K Instruction Manual Download Page 33

33

 

 

Frequently-Asked Questions  

This section describes problems that you may encounter while using ITC-300. If you 
have any questions, please refer to related sections and follow all suggested solutions. 
If problem still exists, please contact your distributor or the service center.

 

No. 

Problems 

Solutions 

1 

Important reminder for connecting 
the ITC-300 and the ITC-300SL. 

Please pay attention that the ITC-300SL must 
be connected directly to the ITC-300 without 
router (though it is IP based). The reason is 
that the power of the ITC-300SL is supplied by 
the ITC-300.   

 

 

 

 

Summary of Contents for ITC300HP2K

Page 1: ...ITC 300 INTERCOM SYSTEM DIGITAL...

Page 2: ...3 BELT PACK 15 RJ 1M Protective Shield 16 Control Panel 16 DEVICE PAIRING PROCEDURE 18 Check the Belt Pack s Paired Channel with the Base Unit 19 Clearing Channel Assignment 19 Noise Reduction 20 FUNC...

Page 3: ...try to give correct complete and suitable information However Datavideo Technologies cannot exclude that some information in this manual from time to time may not be correct or may be incomplete This...

Page 4: ...the ventilation openings on the bottom of the cabinet will be blocked This unit should never be placed near or over a heat register or radiator This unit should not be placed in a built in installati...

Page 5: ...al operation e When the product has been dropped or the cabinet has been damaged f When the product exhibits a distinct change in performance indicating a need for service Warranty Standard Warranty D...

Page 6: ...e covered for 1 year The three year warranty must be registered on Datavideo s official website or with your local Datavideo office or one of its authorized distributors within 30 days of purchase Dis...

Page 7: ...CE are the abbreviation of French phrase Conformit Europ ene which literally means European Conformity The term initially used was EC Mark and it was officially replaced by CE Marking in the Directiv...

Page 8: ...Jack Condenser and Dynamic Gooseneck Microphone switch Complete package includes Gooseneck Microphone and USB LED Lamp 6 3mm Stereo Headphone Socket 3 5mm Stereo Socket for Microphone Headset Built i...

Page 9: ...between the ITC 300 Digital Intercom System and the ITC 300SL Digital Intercom Belt Pack The ITC 300 Interfacing the SE 3200 HD Video Switcher via Tally Inputs The VP 300R Intercom Repeater Interfaci...

Page 10: ...10...

Page 11: ...ket Composite XLR 6 3mm Microphone Input Jack for either a Condenser or Dynamic Gooseneck Microphone XLR supports Condenser Gooseneck Microphones Supplied Headphone Socket 6 3mm Stereo Headphone Socke...

Page 12: ...ll hear communication from the operator The buttons will also indicate if any channel is paging the paging channel will flash in green until the page is answered These channel buttons can also be used...

Page 13: ...d USB gooseneck light supplied Rear Panel The ITC 300 is a standalone model supporting 8 channel communication It also powers the belt pack directly Belt Pack Channel Ports Each of the 8 channels has...

Page 14: ...EEN indicates Cued Tally Input A carries bicolor tally information of Channels 1 4 and Tally Input B carries bicolor tally information of Channels 5 8 Audio IN OUT Audio IN OUT Connects an external au...

Page 15: ...end of the control panel to the base unit s belt pack channel ports with an Ethernet cable Note Please only use CAT6 23AWG Ethernet cable or above To disconnect the Ethernet cable from the belt pack...

Page 16: ...or of the Ethernet cable As depicted in the diagram below place the RJ 45 connector between the upper and lower covers of the RJ 1M then secure the covers with two screws The subsequent section provid...

Page 17: ...k has established connection with the ITC 300 base unit MIC Headphone Socket The ITC 300SL has both a 3 5mm MIC socket The user is allowed to use a standard 3 5mm MIC Headset Call Button Sends a pagin...

Page 18: ...operate as normal even after a TD 2 3 has been connected Bi Color Tally LED Illuminates RED when the channel is LIVE and GREEN when the channel is CUED Device Pairing Procedure The Pairing function is...

Page 19: ...nated in red 3 On the front panel of the Base Unit press the channel button to be paired to the belt pack The selected button should turn from green to yellow 4 On the belt pack press the TALK button...

Page 20: ...xcessive background noise enabling the noise reduction feature lowers the noise level Follow the steps outlined below to enable the noise reduction feature and switch to high level noise reduction 1 W...

Page 21: ...green CHANNEL buttons already paired to the belt packs should turn green from white 2 Press the corresponding channel buttons of the belt packs to include in the group communication The selected chan...

Page 22: ...the party mode is illustrated along with the ALL communication mode 2 Press and hold the SHIFT button on the base unit s front panel then press Channel 2 button The PARTY mode is enabled as soon as Ch...

Page 23: ...button simultaneously and then the No 1 No 4 No 5 and No 8 belt packs can communicate to the base unit simultaneously Note Please pay attention that although the ITC 300 base unit supports the communi...

Page 24: ...he SHIFT button on the base unit s front panel then press Channel 6 button The AUDIO IN mode is disabled as soon as Channel 6 button turns green from red Panel s Backlight Brightness The panel s backl...

Page 25: ...re than 3 seconds and all buttons on the ITC 300 base unit s front panel should be illuminated in the order of red green and white colors The base unit s parameters will have returned to the factory d...

Page 26: ...n Channel 1 will be turned ON if the connection between pin 13 and pin 4 is closed GREEN Tally LED on Channel 3 will be turned ON Tally A Input Pin Definition Tally A Input carries Tally Information o...

Page 27: ...Introduction Purpose G07690250002 CB 28 DB25 Pin Male to DB15 Pin Male 4 Length 1M Tally communication between SE 2200 2850 3200 and ITC 100 1 to 2 G07692150202 CB 42 DB15 Pin Male DB15 Pin Female Len...

Page 28: ...e firmware upgrade process which should take approximately few minutes to complete The existing settings should persist through the firmware upgrade process which should not be interrupted once starte...

Page 29: ...Procedure 1 Run FlashUpdate_SL_Vxx to update the ITC 300SL firmware and FlashUpdate_MB_Vxx to update the ITC 300 firmware 2 Turn the ITC 300 base unit off and on the PC select Device is connected via...

Page 30: ...u are upgrading the ITC 300SL press the CALL button before turning on the ITC 300 If you are upgrading the ITC 300 press the SHIFT button before turning on the ITC 300 4 Select Automatically update th...

Page 31: ...ick Yes to start the firmware upgrade 6 If you see the screen below it means the firmware upgrade is in progress 7 After the firmware is successfully upgraded click Finish and shut down the ITC 300 ba...

Page 32: ...32...

Page 33: ...suggested solutions If problem still exists please contact your distributor or the service center No Problems Solutions 1 Important reminder for connecting the ITC 300 and the ITC 300SL Please pay at...

Page 34: ...34 Dimensions ITC 300 All measurements in millimeters mm...

Page 35: ...6 3mm Stereo Headphone Socket x 1 Pin definition Tip Phone Ring Phone Sleeve GND Microphone 3 Pin XLR 1 4 6 3mm Socket x 1 PIN1 N A PIN2 MIC 5V output to the MIC PIN3 GND Switchable Condenser Dynamic...

Page 36: ...Male XLR x 1 PIN1 GND PIN4 12V Performance FREQUENCY RESPONSE 300 Hz 7 KHz 3dB THD 0 1 1KHz S N 70dB OPERATING RANGE Up to 100m between Base Station and Belt Pack OPERATING TEMPERATURE 0 C 40 C 32 F 1...

Page 37: ...RED indicates LIVE GREEN Indicates CUED Power LED Red light Link LED Yellow light Call LED Red light Outgoing call Green light Incoming call Power Powered by the Base Unit Performance FREQUENCY RESPO...

Page 38: ...38 Note...

Page 39: ...39 Note...

Page 40: ...www datavideo com product ITC 300 Jul 16 2020 Ver E7 Datavideo Technologies Co Ltd All rights reserved 2020...

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