Datavideo 4K ShowCast STUDIO, Instruction Manual

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13. Unplug this product from the wall outlet and refer to qualified service personnel under the
following conditions:
a. When the power cord is damaged or frayed;
b. When liquid has spilled into the unit;
c. When the product has been exposed to rain or water;
d. When the product does not operate normally under normal operating conditions. Adjust
only those controls that are covered by the operating instructions in this manual; improper
adjustment of other controls may result in damage to the unit and may often require
extensive work by a qualified technician to restore the unit to normal operation;
e. When the product has been dropped or the cabinet has been damaged;
f. When the product exhibits a distinct change in performance, indicating a need for service.
Warranty
Standard Warranty

Datavideo equipment are guaranteed against any manufacturing defects for one year from the
date of purchase.

The original purchase invoice or other documentary evidence should be supplied at the time of
any request for repair under warranty.

The product warranty period begins on the purchase date. If the purchase date is unknown,
the product warranty period begins on the thirtieth day after shipment from a Datavideo
office.

All non-Datavideo manufactured products (product without Datavideo logo) have only one
year warranty from the date of purchase.

Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered
under warranty.

Viruses and malware infections on the computer systems are not covered under warranty.

Any errors that are caused by unauthorized third-party software installations, which are not
required by our computer systems, are not covered under warranty.

All mail or transportation costs including insurance are at the expense of the owner.

All other claims of any nature are not covered.

All accessories including headphones, cables, and batteries are not covered under warranty.

Warranty only valid in the country or region of purchase.

Your statutory rights are not affected.
Three Year Warranty

All Datavideo products purchased after July 1st, 2017 are qualified for a
free two years extension to the standard warranty, providing the
product is registered with Datavideo within 30 days of purchase.