1-6
001-4006-101
1.8 REPLACEMENT PARTS
This product is not field serviceable, except by the replacement of complete units. Specialized equipment
and training is required to repair logic boards and radio modules.
1.9 IF A PROBLEM ARISES...
Component level repair is not recommended on the T-96SR. DRL’s factory is best equipped to diagnose
problems and make component level repairs. Contact Technical Service before returning equipment. A
service technician may suggest a solution eliminating the need to return equipment.
1.9.1 FACTORY REPAIR
Dataradio products are designed for long life and failure-free operation. If a problem arises, factory service
is available. Contact the Technical Service Department before returning equipment.
A Return Material Authorization (RMA) is required when returning equipment to Dataradio for repair.
Contact the Technical Service Department at 1-800-992-7774 or 1-507-833-8819 (extension 6707) to
request an RMA number. RMA’s are available through our website at www.dataradio.com/
products_tech_adv.html. Be prepared to give the equipment model and serial number, your account number
(if known), and billing and shipping addresses.
Include the RMA number, a complete description of the problem, and the name and phone number of a
contact person with the returned units. This information is important. The technician may have questions
that need to be answered to identify the problem and repair the equipment. The RMA number helps locate
your equipment in the repair lab if there is a need to contact Dataradio concerning the equipment.
Units sent in for repair will be returned to the customer re-tuned to the current Dataradio Test and Tune
Procedure and will conform to all specifications noted in this section
Customers are responsible for shipping charges (to Dataradio) for returned units in warranty. Units in
warranty are repaired free of charge unless there is evidence of abuse or damage beyond the terms of the
warranty. Dataradio covers return shipping costs for equipment repaired while under warranty.
Units out of warranty are subject to repair service charges. Customers are responsible for shipping charges
(to and from Dataradio) on units out of warranty. Return shipping instructions are the responsibility of the
customer.
1.10 EQUIPMENT DESCRIPTION
1.10.1 PHYSICAL DESCRIPTION
The T-96SR consists of a logic printed circuit board (PCB) (which includes the modem circuitry) and a
separate radio module. The two boards plug directly together and slide into the rails of an extruded
aluminum case. The front panel includes the DE-15 data connector and an SMA antenna connector, as well
as three LED indicators. Power connections are made through the DE-15 data connector. The unit is not
hermetically sealed and should be mounted in a suitable enclosure where dust and/or a corrosive atmosphere
are anticipated. There are no external switches or adjustments. Operating parameters are set using software.