PRODUCT OVERVIEW
1-3
Part No. 001-4090-101/102
1.5 REPLACEMENT PARTS
This product is normally not field-serviceable, except by the replacement of complete units. Specialized
equipment and training is required to repair logic boards and radio modules.
Contact Technical Service for information before returning equipment. A Technical Service
representative may suggest a solution eliminating the need to return equipment.
1.6 FACTORY REPAIR
Dataradio products are designed for long life and failure-free operation. If a problem arises, factory
service is available. Contact the Technical Service Department before returning equipment. A service
representative may suggest a solution eliminating the need to return equipment.
A Return Material Authorization (RMA) is required when returning equipment to Dataradio for repair.
Contact the Technical Service Department at 800-992-7774, extension 6290 to request an RMA number. Be
prepared to give the equipment model and serial number, your account number (if known), and billing and
shipping addresses.
Include the RMA number, a complete description of the problem, and the name and phone number of a
contact person with the returned units. This information is important. The technician may have questions that need
to be answered to identify the problem and repair the equipment. The RMA number helps locate your equipment
in the repair lab if there is a need to contact Dataradio concerning the equipment. Units sent in for repair will be
returned to the customer re-tuned to the current Dataradio Test and Tune Procedure and will conform to all
specifications noted in this section
Customers are responsible for shipping charges (to Dataradio) for returned units in warranty. Units in
warranty are repaired free of charge unless there is evidence of abuse or damage beyond the terms of the warranty.
Dataradio covers return shipping costs for equipment repaired while under warranty.
Units out of warranty are subject to repair service charges. Customers are responsible for shipping charges
(to and from Dataradio) on units out of warranty. Return shipping instructions are the responsibility of the
customer.
1.7 PHYSICAL DESCRIPTION
Integra-H consists of a logic PCB (which includes modem circuitry) and a radio module. Each logic PCB
and radio module are matched together and characterized in the factory to optimize performance as an intelligent
unit. The two boards then slide into the rails of an extruded aluminum case.
The Integra-H transceiver “hops” from channel to channel several times per second using a “hop” pattern
applied to the master and remotes in a network. A distinct hopping pattern is provided for each of the available
network addresses. This distinct pattern minimizes the chance of interference with other spread spectrum
networks. In the United States (and certain other countries), no license is necessary to install and operate this type
of spread spectrum system.
DTE connection is made via a front panel connector. Power is applied through a rear panel 4-pin
connector which includes two programmable analog connections usable as inputs or specialized outputs.
