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GeminiG3 - User Manual
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1.2.2 Configuration
The GeminiG3 product is factory-configured based on each customer network system requirements
and finalized by Dataradio system engineering.
Note:
The department handling field deployment for Dataradio Corporation (Atlanta-based) is re-
ferred to as “System Engineering” while the equivalent department at Dataradio Incorpo-
rated (Montreal-based) is referred to as “System Solutions”. For the purpose of this manual,
and to avoid confusion, we shall use the generic Dataradio system engineering.
Network-specific operating instructions should be prepared by the system administrators in conjunc-
tion with Dataradio system engineering.
Instructions and examples given in this manual are based on GeminiG3 operating software version
2.2x and may not apply to later software versions.
1.3 Factory Technical Support
The Technical Support departments of
DATARADIO
provide customer assistance on technical prob-
lems and serve as an interface with factory repair facilities. They can be reached in the following
ways:
DATARADIO Inc.
5500 Royalmount Ave, suite 200
Town of Mount Royal
Quebec, Canada H4P 1H7
Technical support hours: Monday to Friday 9:00 AM to 5:00 PM, Eastern Time
phone: +1 514 737-0020
fax:
+
1 514 737-7883
DATARADIO Corp.
6160 Peachtree Dunwoody RD., suite C-200
Atlanta, Georgia 30328
Technical support hours: Monday to Friday 9:00 AM to 5:00 PM, Eastern Time
phone: 1 770 392-0002
fax:
1
770 392-9199
1.4 Product Warranty
Warranty information may be obtained by contacting your sales representative.