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APEX 2

User Guide

7A300019 Rev. A

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Summary of Contents for Apex 2

Page 1: ...APEX 2 User Guide 7A300019 Rev A ...

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Page 3: ... 2 Tearing Paper 8 3 Using the Printer 9 3 1 Initial Power Up and Self Test 9 3 2 Connecting the Printer 10 3 2 1 Location of Dip Switches 10 3 2 2 Setting Dip Switches 10 3 2 3 Dip Switch Functions 11 3 3 Serial Communication 12 3 4 Infrared Communications IrDA 13 3 5 Bluetooth and 802 11g Communications 13 3 6 Magnetic Strip Reader 13 3 7 Programming Information 14 4 Printer Maintenance 15 4 1 P...

Page 4: ...Safety Information 17 4 5 Recycling Batteries 17 4 6 Troubleshooting 18 4 7 Printer Supplies 19 5 Specifications 21 5 1 Printer Specifications 21 5 2 Supply Specifications 21 5 3 Regulatory Notes 22 5 3 1 FCC Part 15 Class B 22 5 3 2 Warranty 22 5 3 3 Warranty and or Repair Service 22 6 Customer Support 23 ...

Page 5: ... This product is designed for servicing at an Authorized Service Center Other than routine maintenance described in this manual the user should not attempt to repair service or disassemble this product Incorrect operation handling improper supplies and operating environments may cause damage or otherwise affect the proper operation of this product Such actions invalidate the product warranty Safet...

Page 6: ...lity and restaurants ticketing and many others where point of service receipts are required The package contains APEX 2 Printer Battery Cartridge Universal AC Adapter US UK European and Australian plugs for charging the battery inside the printer Belt Loop System Roll of paper supply already loaded in the printer Both cabled and wireless communication is possible Overview FIGURE 1 PRINTER OVERVIEW...

Page 7: ...nstalling the Battery Note Refer to the illustration below to install the battery pack in the printer Unlock the battery door by sliding the locking tab down Open the battery door to an angle of approx 90 degrees Do not force open Insert the battery as shown Non contact side first letting the contact end drop into place Close and lock the battery door by sliding the locking tab up FIGURE 2 INSTALL...

Page 8: ...h plugs for use in Korea The wall mounted charger has the following specifications Model APEX 2 Input Voltage Current 100 240 VAC 0 55A Input Frequency 50 60 Hz Output Voltage Current 10VDC 2 4A Do not use a charger not approved by Datamax O Neil for use with the APEX 2 series Use of an unapproved charger could damage the battery pack or the printer and will void the warranty The battery terminals...

Page 9: ...Communicating with host BLUE Flashing Power is ON and the printer is in Bluetooth mode Steady Transmitting receiving AMBER Flashing Power is ON and the printer is in 802 11b g mode Steady Transmitting Receiving RED Steady Low power indication LED 2 Battery AMBER Steady Battery being charged The LED will turn off when the battery is fully charged LED 3 Magnetic Card Reader Printer Error GREEN Stead...

Page 10: ...nter into the slot of the connector Pull down until a click is heard the printer is now secure Place the loop over your belt and allow the printer to hang from the left or right hip To release the printer press inward on the two connector latches and pull the knob clear of the slot Note Do not force or pull the printer from the connector without pressing inward on the two latches FIGURE 5 KNOB CON...

Page 11: ...e Paper Door Release button must be depressed when opening closing the paper door Place the paper roll into the paper supply compartment Ensure that the paper supply unwinds from the bottom as indicated below with the thermal side closest to the print head Unroll about 3 inches of paper from the roll and position it between the print head guides FIGURE 7 INSTALLING PAPER ROLL Note Pull the Paper R...

Page 12: ...e If fastened by tape or glue the core will be pulled into the mechanism causing jamming and possible gear damage Proper paper roll supplies are available from Datamax O Neil as P N 757060 2 2 Tearing Paper The printer s paper door acts as a tear bar Pull one edge of the paper against the tear bar as indicated Then tear down and across against the tear bar to tear the paper See Figure 8 for detail...

Page 13: ... for Bluetooth communications BT mode the printer will stay on all the time Press the ON OFF switch to turn the printer off The green LED turns off To start the self test press and hold the FEED switch then press the ON OFF switch The printer will start printing the self test messages Release the FEED and ON OFF switches Press the ON OFF or FEED switch to stop or cancel the self test print The fir...

Page 14: ...JD9 1 Printer drivers for WindowsTM 95 98 NT 2000 XP and Vista are available from Datamax O Neil at www datamax oneil com PrinterCETM print Control utility is available from Datamax O Neil for Windows CE devices PrintboyTM Print Utility from Bachmann SoftwareTM or PalmPrint UtilityTM from StevensCreekTM are recommended for Palm Pilot devices 3 2 1 Location of Dip Switches The DIP switches are loca...

Page 15: ... ON ON OFF 14400 OFF OFF ON 9600 ON OFF ON Use for fixed IrDA 2400 OFF ON ON 1200 ON ON ON 6 Parity Bit SW 6 Parity Enabled ON Does not apply for IrDA Parity Disabled OFF Does not apply for IrDA 7 Odd Even SW 7 Even Parity Checker ON Does not apply for IrDA Odd Parity Checker OFF Does not apply for IrDA 8 Auto Power Save SW 8 Power Save Disabled OFF Manual On Off Power Save Enabled ON Auto Power D...

Page 16: ...nals and pin outs on the RJ connector The connector pin locations are shown in Figure 11 A minimum of two pin connections are required for operation RXD pin 3 and Common pin 1 FIGURE 11 RJ DATA CONNECTOR Table 3 APEX 2 Serial RS232C Interface signals Dip Switch 1 and 2 must be in the OFF position to activate the serial communication interface Note The communication parameters Baud rate Data Bit an...

Page 17: ... ON by pressing the power ON OFF switch Pressing the power ON OFF switch again will turn the printer OFF Note It is necessary for the mobile computing device you are using to discover the printer Refer to the instructions provided by the systems integrator Note Systems Integrators Refer to the Bluetooth manual provided with your mobile computer and the Bluetooth section of the Developer s Manual a...

Page 18: ...d data read OR Card not ready to be swiped Red ON Error reading card s data 3 7 Programming Information For programming information please refer to the Developer s Manual Note System Developers Please refer to the APEX 2 developer s manual for further details Other features may be available as described in the programmer s manual ...

Page 19: ...lack mark sensor to remove build up Moisten another cotton swab and rub the swab across the tear bar to remove build up Note Dust build up may occur depending on the environment and the quality of the paper supply used If this occurs use a can of compressed air to blow dust and paper debris out of the printer 4 2 Charging the Printer Battery The printer battery is charged using the wall mount adap...

Page 20: ...d correct any battery power problem These steps will help determine if the fault is with the printer or with some other part of the system To test the AC adapter Use a multimeter and measure the output voltage The output should be 10VDC Press the ON OFF switch and wait until all LEDs are off Insert the AC adapter plug into the printer If the amber LED switches on the battery is not fully charged h...

Page 21: ...ong periods of time the battery may permanently lose charge capacity The recommended temperature for charging is 68 F 20 C to 77 F 25 C Be sure to use a fully charged battery before long or battery intensive printing sessions Certain operations for example printing receipts with many bar codes and graphics drain the battery more quickly than others Dispose of battery according to local regulations...

Page 22: ...head following the cleaning instruction listed in Section 4 1 Red Error LED on Check that the paper roll is not depleted and that the paper door is closed Error reading MCR After extended printing print head may be hot printer will pause before resuming printing If the problem is not identified by following the above trouble shooting guide contact Datamax O Neil Technical Support Support numbers a...

Page 23: ...57 mm 5 rolls per pack 757060 CASE Spare Paper Case of 200 Rolls 757150 Thermal Print Head Cleaning Pen 757160 Magnetic Card Reader Cleaning Cards 5 per order 757351 Optional Shoulder Strap with Quick Clip 767400 1 Battery Charger 2 Bay Li Ion 120VAC 767400 2 Battery Charger 2 Bay Li Ion 220VAC 767400 4 Battery Charger 2 Bay Li Ion 240VAC 7A1000014 2500THS Li Ion Battery Cartridge 7 4VDC 2200mA Av...

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Page 25: ...ed normal and bold Large rotated Supported Bar Codes Codabar Code 39 UCC EAN 128 UPC EAN JAN Interleaved 2 of 5 Code 128 2D PDF417 Memory 1MB RAM 4MB Program Flash Charging Time Approximately 180 minutes Communications RS 232 port IrDA BT 802 11g Print Ratio 25 black maximum sq in 5 2 Supply Specifications Supplies Thermal direct receipt paper Supply Thickness 2 2 to 3 5 mils receipt paper Supply ...

Page 26: ...tion is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 5 3 2 Warranty This printer is warranted by Datamax O Neil to be free of defects in parts and workmanship for a period of one year from date of shipment This warranty does not apply to defe...

Page 27: ...3 5542 tech_support datamax oneil com Datamax O Neil EMEA Valence France Monday Friday 0830 1700 GMT Tel 33 0 4 75 75 63 00 Fax 33 0 4 75 82 98 38 eurotech datamaxcorp com Datamax O Neil Asia Pacific Singapore Monday Friday 0830 1730 Tel 65 6505 2250 Fax 65 6769 8135 tsaspa datamax oneil com COPYRIGHT 2010 DATAMAX O NEIL ...

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