Datalogic HandScanner SR User Manual Download Page 22

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STORAGE AND CLEANING

Cleaning

Storage

Storage location:

Store the Hardware as well as Wearables in a dry and dirt-free environment. In case of transport, HandScanner system
must be transported shockproof in its original packaging.

Temperature:

Store the Hardware as well as Wearables in an environment between - 4°F (-20°C) and 140°F (+60°C).

Wearables:

CAUTION

Protect Wearables from moisture!
This may otherwise lead to the Wearables not functioning properly.

TROUBLESHOOTING

Problem

Cause

Solution

HandScanner is not responding

Battery is not charged

Charge HandScanner in the Charging Station

for at least 20 minutes

Wearable is defective

Change wearable

HandScanner is not vibrating or does

not beep after succesful data transfer

Feedback signals are disabled

Check whether the feedback signals in the

configuration tool are enabled under “Fee-

dback Profiles”

The battery symbol of HandScanner

flashes red

The battery charge is low

Charge HandScanner in the Charging Station

for at least 20 minutes

The crosshairs light up, but no barco-

des are scanned

The barcode label cannot be read

Create new barcode label

The barcode type cannot be read

Check whether the barcode type in the con-

figuration tool is enabled under “Symbology

settings”

The barcode length cannot be read

Check whether the barcode length in the con-

figuration tool is enabled under “Symbology

settings”

HandScanner glass is dirty

Clean the HandScanner glass with a cotton

swab

The crosshairs light up, but the

barcodes are hard to scan

The barcode label is difficult to read

To enhance the scanning performance, in

the configuration tool under “Symbology

settings”, set Fuzzy 1D processing to ON

HandScanner glass is dirty

Clean the HandScanner glass with a cotton

swab

Scanning distance is not optimally used

Position HandScanner closer or further away

from the barcode label and scan.

• For standard range: 3.9 - 31.5 in (10 - 80

cm)

• For mid range: 11.8 - 59 in (30 - 150 cm)

HandScanner

Datalogic wearables are not machine-washable. These wearables are meant to be replaced periodically due to normal
wear and tear. This is because gloves and wraps contain sensitive electronics in and around the scan trigger. With care,
it is possible to clean your wearables with minimal risk to their functionality.

We recommend using a spray cleaner with 70% isopropyl alcohol or cleaning products designed for use on fabrics. The
scanner clip should be cleaned with only 70% isopropyl alcohol as other chemicals may impact the structure of the clip
over time resulting in the scanner coming loose from the clip when in use. Allow wearables to dry completely before
continuing use.

Product functionality or appearance may be impacted due to the strength of the chemicals, application methods, con-
tact time, or use of the glove after application. We do not recommend using harsh chemical cleaners and avoid submer-
ging the glove or wrap in liquid or saturating or applying pressure to the area around the trigger.

Because not everyone will follow exactly the same steps with the same cloths and cleaning agents that we tested in our
lab, Datalogic disclaims all warranties and does not assume any liability with respect to the recommendations expres-
sed here to keep your barcode scanning system clean.

Hardware:

CAUTION

Protect Hardware from moisture!
This may otherwise lead to HandScanner system not functioning properly.

CAUTION

Do not clean Hardware with chemical agents! Otherwise, the material can be damaged.

Use isopropyl alcohol or cleaning agents approved for electronics and use it to wipe all surfaces of the

hardware with a soft cloth.

Regularly clean the HandScanner glass with cotton swabs.

After pairing with Android device,

the on-screen keyboard is not visible

anymore

The virtual keyboard option is not enabled