DataCard SD260 User Manual Download

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Datacard

SD160

™

/SD260

™

Card Printers

Installation and Administrator’s Guide

November 2015

Part No. 527527-001, Rev. C

Summary of Contents for SD260

Page 1: ...Datacard SD160 SD260 Card Printers Installation and Administrator s Guide November 2015 Part No 527527 001 Rev C...

Page 2: ...of MasterCard International Incorporated Visa is a registered trademark of Visa International Service Association All other product names are the property of their respective owners Proprietary Notice...

Page 3: ...OFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTI...

Page 4: ...iv...

Page 5: ...e The following basic safety tips are given to ensure safe installation operation and maintenance of Datacard equipment Connect equipment to a grounded power source Do not defeat or bypass the ground...

Page 6: ...es applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada RSS Gen Issue 3 December 2010 S...

Page 7: ...cause radio interference in which case the user may be required to take adequate measures Notice for China Simplified Chinese A Notice for Taiwan Traditional Chinese Notice for Japan Japanese Volunta...

Page 8: ...r reproductive harm Wash hands after handling Datacard Group believes that its products are not harmful when used as designed However the above warning is made in compliance with the State of Californ...

Page 9: ...Administrator s Guide Revision Date Description of Changes A February 2015 First release of this document B May 2015 Updated for Card Printer Driver version 6 1 added rewrite capability to the SD260 C...

Page 10: ...x...

Page 11: ...e Lock 11 Plug In and Power On the Printer 12 Use the Front Panel 13 Install the Card Printer Driver 13 Chapter 2 Elements of Card Design 15 Basic Card Design 15 Printing Design 16 Color Printing 16 F...

Page 12: ...Smart Card Processing Requirements 29 Smart Card Codes on the Printer Label 30 Settings for Card Design in Printer Manager 30 Chapter 3 Printer Manager 31 Printer Manager 31 Printer Manager User Acce...

Page 13: ...7 Monochrome Print Ribbon 67 Monochrome Print Ribbon Kits 67 Ribbon Saver 68 Print Ribbon Storage Guidelines 68 Cards 69 Card Size 69 Card Material 69 Pre Punched Cards 69 New Cards for Color Printing...

Page 14: ...xiv Cables and Power Supplies 75 Data Cables 75 USB Cable 75 Ethernet Cable 75 USB Smart Card Cable 75 Power Supply 75 Power Cords 76...

Page 15: ...free space on the hard driver One of the following operating systems supported by the XPS Card Printer Driver Windows 10 32 or 64 bit Windows 8 1 32 or 64 bit Windows 7 32 or 64 bit Windows Server 20...

Page 16: ...1 and is connected to and communicating with the network USB Requirements You can connect up to eight card printers to a PC using USB cables To install a printer using a USB connection the following c...

Page 17: ...n a clean office environment keeping paper and foreign materials off of the equipment Place the printer on a sturdy level surface Place the printer away from direct sunlight Do not place the printer n...

Page 18: ...If you are using a manual feed printer or are printing rewritable cards skip this step and keep a supply of blank cards close to the printer Do the following to load the input hopper 1 Open the input...

Page 19: ...o place 4 Place the silver take up spool on the spindle with the black gear until it clicks into place 5 Wind the take up spool counterclockwise one full turn Load the Cleaning Sleeve Load a new clean...

Page 20: ...Hold the print ribbon cartridge by the handle and lower it into the printer with the handle toward the front of the printer 3 Make sure that the ribbon cartridge is correctly positioned in the guides...

Page 21: ...t into the printer To print rewritable cards you also must do the following Enable rewritable printing in Printer Manager Use the rewritable card settings to enable the rewrite option and specify the...

Page 22: ...an optional large output hopper that holds up to 100 cards The large output hopper kit includes two base sections and the large output hopper The two base sections are identical with hooks marked by...

Page 23: ...ots and then push the base back to lock it to the printer 7 Remove the 25 card output hopper from the printer Slide it out similar to a drawer 8 Slide the 100 card output hopper into the assembled bas...

Page 24: ...opper can be installed without using tools You also can refer to the instructions shipped with the 200 card input hopper kit 1 Open the input hopper 2 Press the release tab located on the back wall of...

Page 25: ...he security plate is installed in the printer and is designed to accommodate the T bar of the Kensington lock 1 Prepare the printer by installing the metal security plate a Tip the printer on its righ...

Page 26: ...r power cables and connect the printer to a facility power source Press the POWER button on the front panel to power on the printer The front panel LCD displays Ready when the printer is ready to prin...

Page 27: ...d Printer Driver The Card Printer Driver uses Microsoft XPS print technology to support printing from currently available Microsoft Windows applications To use the SD card printer with the Card Printe...

Page 28: ...14 Installation...

Page 29: ...esign Printing Design on page 16 Magnetic Stripe Design on page 27 Smart Card Design on page 29 Settings for Card Design in Printer Manager on page 30 Basic Card Design Card design includes Color and...

Page 30: ...he images from damage The UV printing is undetectable under normal lighting and is meant to provide another form of security Refer to your printer s Driver Guide or your card personalization software...

Page 31: ...er Refer to Print on page 44 for more information Print Text in Color The printer can print text in any color Small characters are likely to be more readable if they are a sans serif font formatted as...

Page 32: ...d 2 Evaluate the other color areas of the card such as text or logo a Check your card production application for settings that can help improve the printed color of text b Use an image editing applica...

Page 33: ...esponds to the leading edge of the card The printer continues to spool ribbon for the length of the image but no farther The printer leaves a small margin between each card to avoid image overlap Prin...

Page 34: ...ver Guide for more information about setting up the printer to use the rewritable option Refer to Print on page 44 for information about the Printer Manager settings that control the rewritable functi...

Page 35: ...the bars are wider and spaced farther apart The width of the narrow elements in the bar code must be large enough to be read consistently The capabilities of the bar code reader can influence this Th...

Page 36: ...f you make substantial changes to the way you produce cards review your setup tasks to make sure that cards continue to have the quality you require Changes that can affect bar codes include Purchasin...

Page 37: ...cally Non Printing Areas The card design can have areas where printing is not allowed Such areas include a magnetic stripe signature panel or smart card chip Card production software usually manages s...

Page 38: ...shows the direction the card travels through the printer Use the following dimensions to prevent printing in the smart card area Custom Non Printing Areas Use ID software a custom application or escap...

Page 39: ...rgins at the Edge of a Card The card printers can print edge to edge which is the same as a margin of zero 0 or no margin The card on the left shows a margin of white space at the outer edge of the ca...

Page 40: ...a smart card chip Image Placement Use the following suggestions to help you locate important images such as a photo logo or bar code When placing images avoid uneven areas and areas of high wear which...

Page 41: ...can be encoded Your cards can use the default format for each track or can use a different combination of tracks and data formats Three Track Option ISO IAT The default data formats for a three track...

Page 42: ...acters A Z lowercase alphabetic characters a z and the following special characters _ A PC running a Japanese edition of a supported Windows operating system also supports Japanese language special ch...

Page 43: ...on properly Purchase additional magnetic stripe cards to match the type of module you are using Smart Card Design Smart card processing differs from other types of card personalization The smart card...

Page 44: ...s card design settings that managers and service providers can use to set up card production The card design settings include magnetic stripe setup and smart card testing Printer Manager also contains...

Page 45: ...tion about the printer System administrators and service providers can use Printer Manager to fine tune card appearance set advanced options and troubleshoot printing problems You can access Printer M...

Page 46: ...tus Printer Setting Maintenance and Log Out WebAdmin WebAdmin access allows an administrator to set up a test card and make minor adjustments to the printer The WebAdmin user has access to configurati...

Page 47: ...r Manager in your default browser OR Obtain the printer s IP address and write it down Refer to the printer s User s Guide for detailed information about how to retrieve the printer IP address Open a...

Page 48: ...ns Set Current saves any changed settings on the displayed page When you change a value and click Set Current the printer uses the new settings until the default values are restored If you exit a page...

Page 49: ...e access level contact your service provider Status Menu The Status menu displays general information about the printer and its usage statistics Users at all access levels can view or print the Status...

Page 50: ...ion about the supplies currently installed in the printer This includes the part number and serial number additional codes that identify the supply and the percent of supply remaining in relation to a...

Page 51: ...formation if necessary No Change Current Values ActivityLog Set logging values in the activity log to help isolate card production issues No Change all Current Values Behavior Display printer operatio...

Page 52: ...ebService access level users only No No MagStripeGeneral Set magnetic stripe options including coercivity custom magnetic stripe formats and data formats No Change all Current Values MagStripeCustomTr...

Page 53: ...ess EthIpAddress and EthSubnetMask values are filled in automatically When the value is STATIC the EthGatewayAddress EthIPAddress and EthSubnetMask values must be set manually EthGatewayAddress Enter...

Page 54: ...specified severity and higher to the activity log FilterConfigChanges Write configuration change actions with the specified severity and higher to the activity log FilterJobStates Write changes to th...

Page 55: ...ard production problem 1 Select Printer Setting Activity Log 2 Set FilterJobStates to Error from the drop down list Changes to the state of a job with this severity and higher are written to the activ...

Page 56: ...web server VitalProductData The VitalProductData settings allow WebService access level users to change information about the printer or system in specific circumstances Contact your service provider...

Page 57: ...e printer reaches this value If this value is set to 0 cards between cleaning are not tracked LedPrintheadCyclesToCleaning Set the number of printhead cycles between required cleaning The card light d...

Page 58: ...sRGBColorSpace None 3 ColorMatchB_0 0 0 4 ColorMatchB_1 0 25 5 ColorMatchB_2 0 50 6 ColorMatchB_3 0 75 7 ColorMatchB_4 0 100 8 ColorMatchB_5 0 125 9 ColorMatchB_6 0 147 10 ColorMatchB_7 0 170 11 Color...

Page 59: ...0 107 31 ColorMatchR_5 0 134 32 ColorMatchR_6 0 163 33 ColorMatchR_7 0 191 34 ColorMatchR_8 0 217 35 ColorMatchR_9 0 240 36 ColorMatchR_10 0 255 37 FPower 0 0 Special 100 100 38 FPowerDuplex 0 0 Speci...

Page 60: ...abled 46 RewritableCardType MitsubishiBlue30 MitsubishiBlue30 47 RewritableErasePasses 1 1 None 1 4 48 RewritableErasePower 0 0 Special 100 100 49 RewritableWritePower 0 0 Special 100 100 50 SettingsG...

Page 61: ...s version of the SD160 firmware If you have upgraded your SD160 printer firmware from a version prior to D 2 15 x x select Disable to keep your card production consistent with the cards printed earlie...

Page 62: ...ould not LeadTrim Modify the number of millimeters to remove from the leading edge of a full size image to keep it within the print area 1 mm 0 0394 in or about 11 8 dot rows RewritableCardEnable Enab...

Page 63: ...en the printed area Decrease the value to shorten the printed area VerticalOffset Modify the image placement on the card Use this setting to align printing with the long edges of the card Specify the...

Page 64: ...he Transport options allow you to set values for card travel through the printer Change the settings as needed and then click Set Current to apply the changes EjectHopperSpeed Optimize the card eject...

Page 65: ...alue Current Value unit Allowed Range 1 Attempts 3 3 quantity 1 5 2 Coercivity HICO HICO 3 DataFormat1 IATA IATA 4 DataFormat2 ABA ABA 5 DataFormat3 TTS TTS 6 NoDataDisableTrack Disabled Disabled 7 Re...

Page 66: ...data is more resistant to magnetic interference The choices are HICO LOCO NTT1 NTT2 NTT3 DataFormat 1 2 3 Specify the names of the data formats used for tracks 1 2 and 3 For single track magnetic str...

Page 67: ...ength Track 1 6 Tracks 2 3 4 6 quantity 4 1 8 3 CustomCharLow Track 1 32 Tracks 2 3 48 32 None 48 1 255 4 CustomCharMask Track 1 32 Track 2 48 32 None 48 1 255 5 CustomCharMax Track 1 76 Track 2 37 Tr...

Page 68: ...cify the number of data bits per inch of magnetic stripe media for the track also called bits per inch or bpi Allowed values are 75 bpi or 210 bpi CustomEndSentinel Specify the last character encoded...

Page 69: ...ustomTrack3 Second apply the custom track using the settings on the MagStripeGeneral menu 1 To use the defined custom track a Open the MagStripeGeneral menu b Select Custom for DataFormat1 DataFormat2...

Page 70: ...the current password If a current password is not set leave this field blank 3 Enter the new password in the corresponding field To remove a password leave this field blank 4 Enter the new password ag...

Page 71: ...TroubleShooting options to print test cards view and print the activity log reset the log reset counters and reset the printer TroubleShooting Menu Option Function WebUser WebAdmin Testcard Print test...

Page 72: ...of the print ribbon on the front or back Monochrome Print the test card using a monochrome ribbon or the K panel of a color ribbon on the front or back Topcoat Print the test card with topcoat on the...

Page 73: ...or test card using the YMCK panels of the print ribbon The monochrome test card prints several lines of text TestPattern2 Use this test to evaluate the overall print quality when using short panel col...

Page 74: ...ards to print for each test from 1 to 10 Park Smart Card Select this option to park the test card in the smart card bay The test does not transmit any data but is used to test the movement of the card...

Page 75: ...et Counters The Reset Counters option resets the Current Card counter functions in the printer Life counters or total card counts cannot be reset Click Run to reset the counters Printer Reset The Prin...

Page 76: ...Remove any blank card stock from the input hopper c Close the printer cover 2 Place the unwrapped cleaning card in the card input hopper 3 Select Maintenance Cleaning 4 Select Printer Card 5 Click Run...

Page 77: ...and close the printer cover Updates The Updates option allows a WebAdmin access level user to send an external settings file to the printer To upload a settings file 1 Click Browse and select the fil...

Page 78: ...64 Printer Manager...

Page 79: ...4 Supplies and Parts This section describes the supplies and parts for the printer It includes Print Ribbon on page 66 Cards on page 69 Cleaning Supplies on page 72 Replacement Parts on page 73 Optio...

Page 80: ...card design calls for color For example a card design may have a color photo on the top or left of the card and black text on the bottom of the card The color area for short panel ribbon is either 1...

Page 81: ...black and topcoat panels KT or KTT ribbon Continuous black K ribbon A continuous color such as red or silver Monochrome Print Ribbon Kits The following monochrome print ribbon kits are available Alter...

Page 82: ...advanced reducing waste Print Ribbon Storage Guidelines Store print ribbon in the original package until you load it in the printer Keep the original packaging closed until you are ready to use the ri...

Page 83: ...y PVC surface either 100 PVC cards or composite cards with a PVC surface Cards can have a magnetic stripe on one side of the card Pre Punched Cards For best results punch cards after printing them The...

Page 84: ...residue Use a printhead cleaning swab or isopropanol and a swab to remove the residue Fan cards before loading them into the input hopper Use a print margin of at least 0 05 inch when using adhesive b...

Page 85: ...ur fingers or hands Do not use a rubber band to bind blank cards together If you drop a card on the floor do not insert it into the printer Card Storage These guidelines apply to both printed and unpr...

Page 86: ...st results keep additional cleaning supplies on hand The following additional cleaning supplies are available Package of 5 Replaceable Cleaning Sleeves Package of 10 Printer Cleaning Cards Package of...

Page 87: ...to wear or damage and has a direct impact on print quality Do not touch the printing edge of the printhead in the printhead cartridge Clean the printhead following the steps in your printer s User s G...

Page 88: ...l standard hopper with the large hopper without using tools 200 Card Input Hopper The 200 card input hopper kit includes the larger hopper with an attached cover The standard hopper is easily removed...

Page 89: ...cable 6 feet 2 meters long to connect the printer to the PC Be sure to use a cable rated for USB 2 0 data transmission Ethernet Cable Use a standard Ethernet network cable also called a Category 5 or...

Page 90: ...that grounds to the facility power source The printer can use one of the following country specific power cords USA power cord European power cord Australian power cord United Kingdom power cord Dani...

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